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PART II
REQUIREMENTS FOR THE
MANAGEMENT OF SCHEMES
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The GFSI Benchmarking Requirements
Version 7.1
PART II
REQUIREMENTS FOR THE
MANAGEMENT OF SCHEMES
CONTENT
Introduction......................................................................................................................3
1 Requirements for Food Safety Schemes - Ownership and Management................3
1.1 Scheme Development and Maintenance..................................................................3
1.2 Integrity program.......................................................................................................4
2 Requirements for Food Safety Schemes – System....................................................4
2.1 Relationship with Accreditation Bodies....................................................................4
2.2 Relationship with Certification Bodies......................................................................4
2.3 Certification Body Personnel Competence: General................................................6
2.4 Auditor Competence Process Requirements..........................................................11
2.5 Audit Programme....................................................................................................11
2.6 Audit Reporting........................................................................................................11
2.7 The Management of Certification...........................................................................12
2.8 Data Management...................................................................................................12
The GFSI Benchmarking Requirements
Version 7.1
PART II
REQUIREMENTS FOR THE
MANAGEMENT OF SCHEMES
Introduction
This section is the second part of the GFSI Benchmarking • the requirements for food safety Scheme Ownership
Requirements, which has been developed and published and management,
by the Global Food Safety Initiative (GFSI) to specify the • the requirements for food safety scheme supporting
requirements for the recognition of food safety schemes. systems,
All the elements of this document are part of the Benchmark • the requirements for continuing recognition by GFSI, if
process V7 and will be checked on implementation with the recognition status is granted.
integrity programme of GFSI as described in Part 1 of the
GFSI Benchmark process.
The objectives of Part II are to define:
• the requirements for eligibility of a food safety scheme
to be considered for benchmarking by GFSI,
1.1.1 The Scheme Owner shall be an organisation that is 1.1.4 The scheme shall have a standard used by an
a legal entity, or an organisation which is a partnership of Accreditation Body as the scope of certification.
legal entities. The scheme cannot be developed, managed
or owned by a Certification Body or group of Certification
1.1.5 The scheme shall have a system based on the
appropriate internationally recognized standard: ISO/IEC
Bodies.
17065 for product certification bodies or ISO/IEC 17021 for
1.1.2 The Scheme Owner shall ensure that the scheme management systems certification bodies
shall have been developed and maintained with the
participation of technically competent representatives
1.1.6 The scheme shall have a clearly defined scope
of certification commensurate to the GFSI scope(s) of
of direct stakeholders, or have been subjected to formal
recognition, and the standard and system shall specify the
review by such parties and subsequently determined as
requirements for supporting systems and procedures to
appropriate. For each scope of recognition, the number
ensure that users are fully aware of compliance obligations.
and interests of the stakeholder representatives involved
with the scheme development shall be reflective of the 1.1.7 The scheme shall have a scope of certification in
sector of the food supply chain for which the scope of the accordance with the requirements of ISO/IEC 17065 or ISO/
scheme is intended. IEC 17021.
1.1.3 The Scheme Owner shall ensure that the scheme, 1.1.8 The scheme shall have a standard and other defined
during its development, shall have been subjected to normative documents that are established by consensus
extensive stakeholder consultation and due consideration and issued using a formalised and documented approval
shall have been given to comments received from process.
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1.1.9 The Scheme Owner shall ensure that all of the 1.1.14 The Scheme Owner shall ensure that the formal
scheme’s normative documents shall be appropriately review shall assess the management of the scheme,
controlled and publicly available. The normative documents whether the scheme's standard is current, and address any
submitted to GFSI shall be translated in English and their issues of concern raised by stakeholders. The review and
translation appropriately controlled. any arising actions shall be fully documented.
1.1.10 The Scheme Owner shall ensure that there shall 1.1.15 The Scheme Owner shall not allow products
be a system in place to ensure that stakeholders and produced under the conforming scheme to be labelled,
other interested parties can make effective contact with marked or described in a manner, which implies that they it
the Scheme Owner, or authorised authority, to clarify any meets specific food safety criteria
interpretation.
1.2 Integrity program
1.1.11 The scheme shall be subject to formal internal
review annually and, where appropriate, revised. 1.2.1 The Scheme Owner shall have in place a system of
key performance indicators for Certification Bodies, which
1.1.12 The scheme’s normative documents shall be re- are monitored by a series of measures including complaints
issued as appropriate, in accordance with the revision
procedures and report screening procedures. There shall
of or significant changes to the GFSI Benchmarking
also be in place a risk based programme of office audits
Requirements.
and announced, but unscheduled, audits of accredited
1.1.13 Where the Scheme Owner makes any changes to certification bodies. The measurement of key performance
the standard or other defined normative documents that indicators shall be carried out according to a risk based
are relevant to the recognition of the benchmarking status, programme, which is based on the number, size and
these changes shall be brought to the attention of the GFSI complexity of assessments carried out by a Certification
Technical Manager. Body.
2.1.5 The Scheme Owner shall have an agreement in place 2.2.4 The Scheme Owner, as part of their contractual
with the AB to ensure that, in the event that a Certification arrangements with certification bodies, shall ensure
Body has its accreditation withdrawn or suspended by an that direct dialogue between the Scheme Owner and
Accreditation Body, the Scheme Owner is informed of this the Accreditation Body takes place in the event that a
action. Certification Body has had its accreditation withdrawn or
suspended.
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2.2.5 The Scheme Owner shall ensure that the scope 2.2.14 The Scheme Owner shall have a system in place
of accreditation of a Certification Body (related to GFSI a system to ensure that Certification Bodies notify the
scopes) shall be precisely defined in terms of the sector of Scheme Owner of changes to ownership, management
application reference (e.g. product categories or services) personnel and management structure or constitution in a
of the conforming food safety scheme, including revision timely manner.
numbers and / or dates and is publicly available.
2.2.15 The Scheme Owner shall have a system in place a
2.2.6 The Scheme Owner shall ensure that Certification system to ensure that where there is any possible conflict
Bodies undertaking audits against food safety schemes, or problem, which could result in bringing their scheme or
which have been found to be in compliance with this GFSI into disrepute, the Scheme Owner and the Certification
document, must have the named scheme included in their Body shall agree on appropriate action and notify GFSI.
scope of accreditation.
2.2.16 The Scheme Owner shall have in place procedures
2.2.7 The Scheme Owner shall ensure that if a Certification to ensure a Certification Body notifies them of any
Body has an application for extension of their scope withdrawal or suspension of certification of a supplier.
pending with an Accreditation Body, written notification of
such a circumstance from the Certification Body must be 2.2.17 The Scheme Owner shall ensure that Certification
held and acknowledged by the Scheme Owner. Bodies shall have in place an agreement with certified
organisations that includes a clause ensuring that the
2.2.8 In the event that the range of certification services Scheme Owner is informed of any significant public food
offered by a Certification Body are wider than those safety incidents, such as significant regulatory food safety
accredited, the limits and scope of the accreditation shall be non-conformities, product recalls, etc. Certification Bodies
made clear by the Certification Body and publicly available. shall have procedures in place to ensure the integrity of
certification is maintained after notification.
2.2.9 In the event that the range of certification services
offered by a Certification Body are wider than those 2.2.18 The Scheme Owner shall ensure that the
accredited, any ambiguity in relation to the scope of Certification Body shall have a system in place to evaluate
services offered by the Certification Body for a scheme shall conformance with the scheme’s standard and fully comply
be resolved by the Scheme Owner in consultation with the with other associated requirements of the certification
Certification Body concerned. scheme.
2.2.10 In the event that the range of certification services 2.2.19 The Scheme Owner shall ensure that the
offered by a Certification Body are wider than those Certification Body shall operate an effective and fully
accredited, services that are outside the scope of the implemented quality system. The quality system shall be
accreditation shall be distinguished from those that are fully documented and used by all relevant Certification
accredited. Body staff. Within the Certification Body there shall be a
designated member of staff responsible for the quality
2.2.11 The Scheme Owner shall have a procedure in system’s development, implementation and maintenance.
place to ensure that Certification Bodies that are seeking This designated member of staff will have a reporting role
accreditation for the scope of a scheme shall be accredited to the organisation’s executive and shall also have the
within one year from the date of application to an responsibility for reporting on the performance of the
Accreditation Body. quality system for the purposes of management review and
2.2.12 In the event that accreditation is not granted subsequent system improvement.
within this period the Scheme Owner shall ensure that 2.2.20 The Scheme Owner shall ensure that in the event
the Certification Body contract shall be terminated and of significant changes which could affect the safety of
potential actions reviewed. In situations, where there is a product, changes to the requirement of the certification
delay, the CB shall provide a plan to the Scheme Owner for scheme standard, changes of ownership or management
approval to achieve accreditation. of the supplier or if the Certification Body has reason to
2.2.13 The Scheme Owner shall have in place a register of believe there could be compliance issues in relation to
approved auditors that includes the details of the auditors’ certification, the Certification Body shall re‐evaluate the
competence, education, relevant experience and scope(s) supplier(s) to assess compliance with the certification
of activity, and applicable certification bodies. The register scheme standard.
shall remain current and be made available to GFSI during
the office visit.
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2.2.21 The Scheme Owners shall ensure that the I. Name and address,
Certification Body shall at all times make available to the II. Organisational affiliation and position held,
Scheme Owners the following information: III. Educational qualification and professional status,
I. Authority under which the organisation operates, IV. Experience and training in the relevant fields of
II. A statement in relation to its certification system, competence in relation to the certification scheme’s
including information on rules and procedures for requirements,
granting, maintaining, extending, suspending and V. Details of performance appraisal(s).
withdrawing certification of its clients,
III. Evaluation procedures and certification processes in 2.3 Certification Body Personnel Competence:
relation to the certification scheme, General
V. Details of the rights and requirements of applicants
2.3.1 The Scheme Owners shall ensure that the following
and clients such as the use of logos and marks and the
criteria are in place in the arrangements made with the
way in which a client can use information in relation to
Certification bodies:
certification,
VI. Details of complaints, appeals and disputes procedures, 2.3.1.1 The Certification Body shall employ personnel
VII. A comprehensive list of all clients certificated against who have the competence requirements to meet all
the scope of the certification scheme’s standard. management, administrative, technical and auditing
functions within the organisation.
2.2.22 The Scheme Owners shall ensure that the
Certification Body shall require all staff involved with the 2.3.2 In terms of auditor Competence - Education,
certification process to sign a contract or agreement, which Experience and Personal Attributes the Scheme Owners
clearly commits them to: shall ensure that:
I. Complying with the rules of the organisation with 2.3.2.1 Independently of the scope of accreditation
particular reference to confidentiality and independence Certification Bodies shall have systems and procedures
from commercial or personal interests, in place to ensure that auditors conducting assessments
II. Declaring any issues in relation to personal conflicts of meet the capabilities described in ISO/IEC 17065 or ISO/
interest. IEC 17021
The Certification Body shall clearly document and make 2.3.2.2 Certification Bodies shall base the recognition
known to its employees all requirements of ISO/IEC of the scopes for auditors in relation with the sectors,
17065or ISO/IEC 17021 relating to personnel. and auditors shall have the required education including
a HACCP training course or equivalent and experience
2.2.23 The Scheme Owners shall ensure that the applicable to the following sector and sub-sector scopes as
Certification Body shall hold and maintain records per table below.
regarding the qualifications, training and experience of all
staff involved in the certification process. All records shall
be dated. The information shall include, as a minimum:
The GFSI sector and sub-sector scopes for recognition and the associated competence of auditors
are as follows:
GFSI SCOPE OF
EXAMPLES OF SECTOR SPECIFIC
RECOGNITION BENCHMARKING SECTOR SPECIFIC
WORK EXPERIENCE IN RELATION
(BENCHMARKING SECTOR AUDITOR EDUCATION
TO PRODUCT CATEGORIES
SECTOR CODE)
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Education in an
agricultural / crop Experience is required in the fresh
based discipline or, as a fruit and vegetable farming sectors;
Farming of Plants
minimum, has successfully • Fruit
BI (other than grains
completed a food related • Vegetables
and pulses)
or bio-science higher • Herbs and Spices
education course or • Grasses (Sugar)
equivalent.
Education in an
agricultural / crop Experience is required in the fresh
based discipline or, as a plant farming sectors;
Farming of Grains minimum, has successfully
BII • Grains and cereals
and Pulses completed a food related
or bio-science higher • Nuts
education course or • Pulses and legumes
equivalent.
Experience is required of or
A degree in a food related conversion in the following sectors;
or bio-science discipline
or, as a minimum, has • Cattle
C Animal Conversion successfully completed a • Sheep, goats
food related or bio-science • Pigs
higher education course or • Poultry
equivalent. • Fish
• Game
Education in an
agricultural /crop Crop based experience such as the
Pre-process based discipline or, as a farming and handling of;
handling of plant minimum, has successfully
D • Grains and cereals
products, nuts and completed a food related
grains or bio-science higher • Nuts
education course or • Pulses and legumes
equivalent.
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A primary qualification,
a degree or higher
certificate in packaging
technology and a relevant
certificate recognised by
Experience is required in the specific
the Scheme Owner in food
sectors of packaging manufacture
technology, food hygiene
Production of Food or related science subject • Plastics
M
Packaging OR a primary qualification • Paper and board
in food technology, food • Metal
safety/ hygiene or related
• Glass
science subject and a
certificate in packaging
technology that is
recognised by the Scheme
Owner
2.3.2.3 The Scheme Owner shall have in place a clearly 5 audits in accordance with the Certification Body’s written
defined sector of application reference (e.g. product or programme and as a pre-requisite to meeting applicable
service) for which Certification Bodies can apply for a scope requirements of the GFSI recognised scheme.
of accreditation. The auditors employed by the Certification
Body shall be able to demonstrate competence in these
2.3.4 The Scheme Owner shall assure that Certification
Body have in place an annual programme, which shall
sectors of application. Where a Certification Body applies
include at least 5 on site audits at different organisations
for a new or an extension to the scope of activity in relation
against the relevant GFSI approved standard to maintain
to a sector of reference, the Scheme Owner shall ensure
sector and scheme knowledge.
that there is a procedure in place to verify the competence
of the auditors of the Certification Body 2.3.4.1 In specific situations, where this requirement
2.3.2.4 The auditor performing audits for the certification cannot be met, the Scheme Owner shall assure that
Certification bodies have in place an annual programme,
body shall have experience in the food or associated
which shall include at least 5 on site audits against GFSI
industry including at least 2 years full time work in quality
approved standards and at least one annual onsite audit
assurance or food safety functions in food production or
against the relevant GFSI approved standard.
manufacturing, retailing, inspection or enforcement or the
equivalent 2.3.5 The Scheme Owner shall assure that Certification
2.3.3 The Scheme Owner shall assure that Certification Bodies have a structure in place requiring that in order
to extend scope, an auditor must undergo a programme
bodies have a program for Auditing Skills Assessment. This
of training in the new sector, conduct supervised audits
should include as a minimum that auditors will be assessed
and must be assessed and signed off as competent by the
on their performance in a combination of 10 audit days and
Certification Body to conduct audits in the new sector.
2.3.6 The Scheme Owner shall assure that Certification about compliance with a scheme’s standard, seasonality of
Bodies have a structure in place that assures that the product, significant capacity increases, structural changes,
auditor shall keep up to date with industry sector best changes in product technology or changes in product type.
practice, food safety and technological developments The Scheme Owner must clearly define the rationale for
and have access to and be able to apply relevant laws the determination of frequency within the scheme.
and regulations and shall maintain written records of all
relevant training undertaken.
2.5.4 The Scheme Owner shall ensure that, irrespective
of the defined minimum audit frequency, the Certification
2.3.7 The Scheme Owner shall assure that Certification Body shall undertake additional surveillance audits in the
Body shall have a system in place to ensure auditors conduct event that there is evidence or suspicion of non-conformity
themselves in a professional manner. The following includes within an organisation.
examples of required personal attributes and behaviour:
2.5.5 The Scheme Owner shall ensure that unannounced
• Ethical; i.e. fair, truthful, sincere, honest and discreet, audits, which can offer a greater degree of assurance
• Open minded; i.e. willing to consider alternative ideas or compared to announced audits, shall be available as a
points of view, preferred option in the programme offered by the Scheme.
• Diplomatic; i.e. tactful in dealing with people, Reports, certificates and grading systems shall clearly
identify whether audits are announced or unannounced.
• Observant; i.e. actually aware of physical surroundings
and activities, 2.5.6 If a Scheme Owner has standards that includes the
• Perceptive; i.e. instinctive, aware of and able to growing or production of seasonal products and, therefore,
understand situations, will require some limited flexibility of audit frequency
to allow effective auditing of seasonal products. These
• Versatile; i.e. adjusts readily to different situations,
variations to audit frequency shall be clearly defined.
• Tenacious; i.e. persistent, focussed on achieving
objectives, 2.5.7 The Scheme Owner shall clearly define the expected
• Decisive; i.e. timely conclusions based on logical duration of audits and the rationale for the determination
reasoning, of the duration of the audit; it is expected that the duration
of an on-site audit to be typically 2 days for the manufacture
• Self-reliant; i.e. acts independently whilst interacting
of processed products and 1 day for primary production,
effectively with others,
in order to effectively assess an organisation’s systems
• Integrity; i.e. aware of need for confidentiality and and premises in accordance to the scheme’s standard and
observes professional code of conduct. provide confidence in the certification process. There shall
2.4 Auditor Competence Process Requirements be in place clear criteria, which specify the justification for
deviation from these typical durations.
2.4.1 GFSI is currently developing exam questions The rationale shall include criteria that will ensure
and a skills assessment for the evaluation of auditors’
effectiveness of the audit such as the level and depth of
competency. The requirements related to the integration
assessment of management systems and GAP/GMP/GDP
of these evaluations into Scheme Owners’ programmes
requirements and premises / systems assessment (e.g.
will be published in version 7.1 of the GFSI Benchmarking
product lines, products and product categories).
Requirements. Compliance with those requirements will
be verified during the office visit that is a part of the GFSI 2.5.8 The Scheme Owner shall have in place monitoring
integrity programme. procedures to ensure that contracted Certification Bodies
comply with the defined audit duration criteria and that
2.5 Audit Programme appropriate actions are taken in the event that a Certification
The Scheme Owner shall have a clearly defined and Body does not meet the defined requirements.
documented audit frequency programme, which shall
ensure: 2.6 Audit Reporting
2.5.1. A minimum audit frequency of one audit per year 2.6.1 The Scheme Owner shall have in place a clearly
of an organisation’s facility and has the scope to assess all defined system for the generation and issue of audit
elements of the scheme’s standard. reports.
2.5.2 The audit frequency programme shall define the 2.6.2 Where scoring, ranking and grading systems are
frequency of audit for each product category covered by applied these shall be clearly explained by the Scheme
the scope of the scheme. Owner and publicly available.
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2.6.3 The Scheme Owner shall ensure that the audit - reviewers are impartial and technically capable of
report shall, in all cases, incorporate details of the duration understanding the content of reports and reports
of the audit and this information shall be monitored by the are accurately assessed to demonstrate satisfactory
Scheme Owner. evidence of compliance with the scheme,
- all applicable requirements of the standard have been
2.6.4 The audit report shall contain evidence that all fully covered, using any supporting notes made during
the relevant criteria that are part of the GFSI scope of
the assessment by a suitably qualified auditor,
recognition have been checked during the audit and clearly
express where the site is in compliance, or not. The audit - the scope of the report covers the scope applied for by
report shall be available to the GFSI Integrity Programme the organisation and the report provides satisfactory
review on request. evidence that all areas of the scope have been fully
investigated,
In the case where non conformity is identified by the
- all areas of non-conformity have been identified and
auditor, clear and concise details of the non-conformity
effective corrective action has been taken to resolve
shall be provided in the audit report.
these non-conformities.
2.6.5 The Scheme Owner shall ensure appropriate 2.7.4 The Certification Body shall have in place a clearly
confidentiality is in place and that the audit report is
defined and publicly available appeals procedure.
only released at the discretion of the contracted client.
Ownership of the audit report, determination of details 2.7.5 The Scheme Owner shall have in place a certificate
made available and authorisation for access shall remain template, which specifies the information required to be
with the contracted client. included on a certificate.
2.7 The Management of Certification 2.8 Data Management
The Scheme Owners shall ensure that the following criteria 2.8.1 The Scheme Owner shall have in place a clearly
are in place in the arrangements made with the Certification defined data management system, which will hold and
bodies: maintain data for the effective management and operation
2.7.1 A clearly defined system for the granting, suspension of the scheme.
and withdrawal of certification services by Certification 2.8.2 The Scheme Owner shall assure that data
Bodies for the scope of their scheme. management system shall incorporate data in relation to
2.7.2 All non-conforming organisations shall have the requirements of the GFSI Benchmarking Requirements
corrective action plans and evidence of implementation and the annual assessment questionnaire. This will include
submitted for the Certification Body to verify that the as a minimum:
organisation fully meets the requirement of the scheme’s - Number of approved auditors,
standard. - Number of certificates issued,
2.7.2.1 Verification of the corrective action plan by a - Number of delisted sites.
Certification Body shall take the form of further on-site
assessment or the scrutiny of submitted documentation
including updated procedures, records and photographs
assessed by a technically competent member or group
within the Certification Body.