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DESCRIPTION
WARRANTY / GUARANTEE
RETURN POLICY:
Please contact us before returning any parts. All parts
we sell come with a 60-day money back guarantee
unless otherwise stated. The 60 day period starts when
you take possession of the part. No labor is paid out.
All original shipping costs are non-refundable. Any
questions please contact our sales staff.
Standard Warranty:
Terryville Auto Parts offers a standard 6 month
warranty on all mechanical parts. This covers the part
only. "NO LABOR PAID". Terryville Auto Parts is not
responsible for any improper installation or
misdiagnosis. We offer extended warranties at a
additional cost on engine, transmissions and
differentials only. Please read extended warranty
information below.
Transmission Warranty:
All transmissions and tranfer cases must be installed
by a "ASE" ceritified transmission shop. New filter,
proper fluids and seals must be installed. Terryville
Auto Parts is not reliable for any leaks or improper
installation. All fluid coolers and lines must be flushed,
shift/ detent cable or linkage assemblies must be
adjusted. All computer controlled transmissions must
be reflashed. Torque converter must be properly
installed. Customer must obtain invoices for all parts.
Please contact your sales person if there are any
issues before removing the transmission. "No Labor
Paid"
Engine Warranty:
Engines are considered to consist of a short block
assembly and cylinder head. Any seals, gaskets, fluids,
water pump and timing belts nust be replaced to
ensure warranty. Cooling system must be flushed.
Overheated, altered or impropperly installed parts void
warranty. Change induction & electrical systems
(harness) as needed. "No Labor Paid"
Shipping Locations:
Shipping is available for the United States only. Our
default shipping rates are for the 48 US states only
via FEDEX ground. No out of country shipping is
available.
We usually ship within 1-2 business days of receiving
cleared payment. Unless otherwise noted. Buyer
pays shipping.
Freight Items:
We will not ship freight items and some larger or
fragile parts outside of the 48 US states. For large
items that must be shipped via Freight Truck(i.e.
engines, transmission, differentials etc.), the delivery
site must be a commercially zoned address
capable of unloading a freight truck. We also offer
for you to pick up your item at a local freight terminal
or you are welcome to come to our location and pick
up your item. You may request a lift gate at the time
of delivery for a additional $50.00. This is not
included in the standard shipping price.
Commercial address:
A commercially zoned area able to unload a freight
item from a freight truck. Example would be the shop
that's doing the work for you. A shop operating at a
residence of farm is not considered commercial
unless it's licensed and operating in a commercially
zoned area. This location must have a loading dock
or fork lift to take delivery. We will not cover multiple
delivery fees and lift gate fees if the location is unable
to unload the truck. If you need a lift gate please
contact us before hand; lift gate service is provided at
an additional cost.
Part Inspection:
Terryville Auto Parts is not responsible for any
damage done in shipping. Any damage done
must be noted and signed for by the delivery
driver on the Bill of Lading at the time of delivery.
All damage claims must go through the shipping
company. If it is not on the B.O.L. we will not be
able to refund your purchase or shipping costs.
Thank you for your understanding.