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  • Maybank Debit Card Kiosk Steps

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    Mohd Harif Che Sapian
    10 views2 pages
    The document outlines the 11 step process for replacing a debit card using a self-service kiosk at Maybank in Malaysia. The cardholder begins by selecting their preferred language on the touchscreen. They then insert their existing debit card and enter their PIN. The kiosk verifies their identity by scanning their national ID card and thumbprint. If verified, the kiosk dispenses the new activated debit card and provides receipts, automatically deactivating the old card.

    Original Description:

    Kiosk maybank

    Original Title

    maybank-debit-card-kiosk-steps

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    The document outlines the 11 step process for replacing a debit card using a self-service kiosk at Maybank in Malaysia. The cardholder begins by selecting their preferred language on the touchscreen. They then insert their existing debit card and enter their PIN. The kiosk verifies their identity by scanning their national ID card and thumbprint. If verified, the kiosk dispenses the new activated debit card and provides receipts, automatically deactivating the old card.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    10 views2 pages

    Maybank Debit Card Kiosk Steps

    Uploaded by

    Mohd Harif Che Sapian
    The document outlines the 11 step process for replacing a debit card using a self-service kiosk at Maybank in Malaysia. The cardholder begins by selecting their preferred language on the touchscreen. They then insert their existing debit card and enter their PIN. The kiosk verifies their identity by scanning their national ID card and thumbprint. If verified, the kiosk dispenses the new activated debit card and provides receipts, automatically deactivating the old card.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    Maybank Debit Card Kiosk

    Screenshots below show the debit card replacement at kiosk process flow:-

    Step 1: Step 2: Step 3:


    Cardholder touches on Select Debit Card On screen menu instruction to cardholder to
    screen to select preferred Replacement menu. insert existing Debit Card.
    language.

    Step 4: Step 5: Step 6:


    Card holder inserts the On screen menu instruction to Cardholder using PIN Pad to enter the
    existing Debit Card*. cardholder to enter PIN. existing PIN.

    Step 7: Step 8: Step 9:


    On screen menu instruction Cardholder inserts his MyKad Card replacement & activation for new Debit
    to select preferred debit at the slot and verify his Card is being processed.
    card type. thumbprint.

    Page 1 of 2
    Step 10: Step 11:
    Cardholder collects new Cardholder collects receipts
    Debit Card dispensed by the generated by kiosk for
    kiosk. reference.

    Note: *The customer’s old Debit Card will be automatically de-activated by the system when the k ios k
    dispenses the new activated Debit Card to Cardholder.

    Page 2 of 2

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