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industry.
Telecommunication In India
Telecommunication has been the fastest growing sector
in India. And various Government schemes like “Make in
India” has made an way of generating more employment
and making India a good place as having the existence of
such technology.
“Telecom infrastructure providers are going to play a key
role in realisation of transformative and revolutionary
initiatives of the Government of India and will foster
partnerships under its various programs like Bharatnet
and Smart city mission to enhance connectivity by
creation of robust telecom infrastructure,” says T.R.Dua,
Director-General, Tower & Infrastructure Providers
Association.
Historical View of the Telecommunication in India
1
Sources Telecom.com/ India times
2
Telecom Subscription Data as on 31st January, 2021”(PDF). Telecom Regulatory Authority of India 31 st
March 2021
The telecom Industry before Reliance Jio was very much
into safe zone, later on after the entry of Reliance Jio it
literally went into a stressful phase. The customers were
getting diverted. Eventually Vodafone and Idea got
merged.
Impact of covid(19)
3
Disruptions in Indian Telecom Sector: A Qualitative Study
on Reliance Jio vol11
The emergence of the novel coronavirus (COVID-19) has
also impacted the telecom Industry as badly as other
sectors. People and businesses are shifting to digital
means to manage their work, which has led to an terrific
increase in mobile network traffic and access demands.
Subsequently, the service providers had to balance the
new increased subscribers according to increased
networking requirements of their customers. As a result
of complete lockdown “internet” became the sole
medium to sail through such difficult phase.
Consequently, Customer complaints raised during the
lockdown due to poor mobile network signal reception
and slow internet speeds.
Consolidation in the Industry
Conclusion
The telecom industry is going through difficult
transitional phase from being “voice-centric to data-
centric” and will remain under pressure in the near term.
However, in the long term, with consolidation, we expect
it to stabilize, with players undertaking technological
upgradation with support from the government.
Considering the rising consumption of mobile internet
and a likely addition of 500mn (5g) new internet users
over the next five years, the industry is poised for
growth, and represents tremendous potential.