COURSE

CATALOGUE
 Welcome to ACI Global Training
ACI Global Training, the world’s leading provider of airport management and operations
education! We offer executive leadership, professional accreditation, subject-matter
competency and personalized in-house training courses, as well as a wide range of virtual
instructor-led and web-based courses.

Course Categories

ACI World provides in-house training courses, delivered by ACI faculty at your facility. Though ACI in-
house training, the host organization has the option of tailoring the training programme to their particular
operational needs. In-house training allows hosts to fulfill their organization’s objectives for staff
development in a cost effective and quality driven manner.
 Instructor-led Courses - as of 17 May 2021
AMPAP elective courses and or ASP mandatory courses D Diploma course
S Virtual short courses with duration of 1-2 days (4 hours/day) All virtual courses are available on-demand as onsite training
PRICING in USD

Customer Experience Duration in days Virtual Onsite Member Non-Member

Accommodating Passengers with Disabilities (APD) Workshop 3 x $1,025 $1,525
Developing a Customer Service Culture at Airports: Measuring and
5
Benchmarking the Results x $1,765 $2,625
Implementing Branded Customer Service Programmes at Airports 5
x $1,575 $2,280
Managing Service Quality at Airports 3 x $1,025 $1,525
Passengers with Reduced Mobility (PRM) Workshop 3 x $1,025 $1,525
Passenger Experience Management 5 x $1,575 $2,280
Security and Facilitation 5 x $1,575 $2,280

Economics Duration in days Virtual Onsite Member Non-Member

ACI-ICAO Airport User Charges D 5 x $2,000 $2,000
Airline Management for Airport Professionals 5 x $1,765 $2,625
Airport Development and Ownership Models S 1 x $250 $300
Airport Air Service Development 3 x $1,025 $1,525
Airport Business Analytics 5 x $1,575 $2,280
Airport Business Development and Planning 3 x $1,025 $1,525
Airport Commercial Marketing 3 x $1,025 $1,525
Airport Concession Management 3 x $1,025 $1,525
Airport Financial Management D 5 x $1,575 $2,280
Airport Non-Aeronautical Revenues 3 x $1,025 $1,525
Airport Revenue Generation D 5 x $1,765 $2,625
Air Service Recovery Overview S 1 x $250 $300
Air Traffic Forecasting 3 x $1,025 $1,525
Introduction to Airport Economics 3 x $1,025 $1,525
Passenger Forecasting Fundamentals S 1 x $250 $300
Securing Financial Health for Airports S 2 x $450 $540

Environment Duration in days Virtual Onsite Member Non-Member

Airport Carbon Management 3 x $1,025 $1,525
Airport Energy Management 3 x $1,025 $1,525
Airport Environmental Management 5 x $1,765 $2,625
Online - Airport Environmental Management 5 x $1,765 $2,625

Leadership & Management Duration in days Virtual Onsite Member Non-Member

Airport Communications & Public Relations 5 x $1,765 $2,625
Airport Enterprise Risk Management 5 x $1,575 $2,280
Airport Human Resources Management 5 x $1,765 $2,625
Airport Leadership in Challenging Times S 2 x $375 $450
Introduction to the Airport Business 3 x $1,025 $1,525
Resilience in Crisis S 1 x $250 $300
Revitalizing Airport Strategic Plans S 1 x $250 $300
Safety Management Systems for Executive Managers S 2 x $450 $540

Please contact training@aci.aero if you wish to request for in-house training, delivered for your internal staff. The team will work with you to discuss your
specific course objectives and timelines for completion.
 Operational & Technical Duration in days Virtual Onsite Member Non-Member
Advanced Airport Operations 5 x $1,575 $2,280
Airport Business Development and Planning 3 x $1,025 $1,525
Airport Collaborative Decision Making (A-CDM) 5 x $1,575 $2,280
Airport Master Planning 5 x $1,575 $2,280
Airport Slot Allocation 3 x $1,025 $1,525
Airport Technical Planning 3 x $1,025 $1,525
Capacity Enhancement and Resource Planning 3 x $1,025 $1,525
Introduction to Airfield Operations 5 x $1,575 $2,280
Integrating Drone Operations near Airports S 1 x $250 $300
Introduction to the ICAO Global Air Navigation Plan (GANP) S 1 x $250 $300
Terminal and Landside Operations 5 x $1,575 $2,280
Understanding Airspace Basics S 1 x $250 $300
Understanding Airport and Airspace Capacities S 1 x $250 $300
Understanding Air Traffic Management and Air Traffic Control S 1 x $250 $300
Understanding Communications Navigation and Surveillance (CNS) S 1 x $250 $300
Understanding the Basics of A-CDM S 1 x $250 $300
Understanding the Basics of Air Traffic Flow Management (ATFM) S 1 x $250 $300
Understanding the Basics of Performance-based Navigation (PBN) S 1 x $250 $300

Security Duration in days Virtual Onsite Member Non-Member

ACI-ICAO Management of Airport Security D 5 x $2,000 $2,000
Airport Security Operations D 5 x $1,575 $2,280
Behavioural Analysis, Passenger Screening and Insider Threat
5
Management x $1,575 $2,280
Quality Management in Airport Security D 5 x $1,575 $2,280
Security and Facilitation 5 x $1,575 $2,280

Safety Duration in days Virtual Onsite Member Non-Member

ACI-ICAO Aerodrome Certification 5 x $2,000 $2,000
ACI-ICAO Implementing Annex 14: Advanced Aerodrome Design and
5
Operations x $2,000 $2,000
ACI-ICAO Global Reporting Format (GRF) for Runway Surface Conditions
2
for Airport Operators S x $350 $350
Accident & Incident Investigation 3 x $1,025 $1,525
Aerodrome Safeguarding and OLS 3 x $1,025 $1,525
Aeronautical Studies and Risk Analysis 5 x $1,575 $2,280
Airport Safety Management Systems Implementation 5 x $1,765 $2,625
Apron Management 5 x $1,765 $2,625
GSN 1 - Safety Management Systems D 5 x $1,575 $2,280
GSN 2 - Airside Safety & Operations D 5 x $1,575 $2,280
GSN 3 - Emergency Planning & Crisis Management D 5 x $1,575 $2,280
GSN 4 - Working with Annex 14 D 5 x $1,575 $2,280
GSN 5 - Advanced Safety Management Systems D 5 x $1,575 $2,280
GSN 6 - Aerodrome Auditing and Compliance D 5 x $1,575 $2,280
Managing Aerodrome Works 5 x $1,765 $2,625
Redeclaration of Runway Distances 3 x $1,025 $1,525
Runway Incursion Awareness and Prevention 3 x $1,025 $1,525
Safety Management Systems for Executive Managers S 2 x $450 $540
Safety Risk Assessment 3 x $1,025 $1,525
Understanding Airport SMS for Regulators S 2 x $450 $540
Wildlife Hazard Management 3 x $1,025 $1,525

Cybersecurity Duration in days Virtual Onsite Member Non-Member

Cybersecurity for Airport Managers 3 x $1,025 $1,525
Incident Detection, Analysis & Response – for IT (with Munich Airport) 5 x More info
Management of Cybersecurity for Airport IT Managers 3 x $1,025 $1,525

Please contact training@aci.aero if you wish to request for in-house training, delivered for your internal staff. The team will work with you to discuss your
specific course objectives and timelines for completion.
Designation Programmes

Airport Executive Leadership Programme (AELP)

Targeted at future CEOs, Deputy CEOs, or Vice-Presidents of airport operating organisations, this
programme aims to develop airport-industry leaders and to advance the professionalism of airport
management practices. More

Airport Management Professional Accreditation Programme (AMPAP)

AMPAP is the world’s only course-based accreditation programme for airport executives delivered both face-
to-face and online. All individuals who occupy a management position within a civil airport organisation are
eligible to apply. For airport management professionals, the International Airport Professional
(IAP) designation is THE global standard of excellence. More

ACI-ICAO Airport Safety Professional (ASP) Designation Programme

ACI-ICAO ASP is the premier global designation programme that leads to a unique and prestigious
professional designation for airport safety professionals and civil aviation regulators. Designed and delivered
by ACI-ICAO certified instructors, the ASP will provide candidates with opportunities to advance in their
career, differentiate themselves from their peers and brand themselves as airport safety subject matter
experts. More

Airport Customer Experience Designations

The Airport Customer Experience Professional Designations (ACED) are an integral part to develop staff
involved in the ASQ Airport Customer Experience Accreditation programme, and to ensure they are
proficient and qualified to lead the implementation of a customer experience strategy. More

Diploma Programmes

Airport Finance Diploma

The ACI Airport Finance Diploma aims to provide participants a detailed understanding of the diversity of
issues airports face in managing financial resources. More

Airport Security Diploma

The ACI Airport Security Diploma provides participants with a broad and detailed understanding of
implementing and maintaining a security framework that complies with national and international regulations
and airport industry best practices. More

Global Safety Network Diploma Programme (GSN)

The Global Safety Network Diploma Programme consists of specialized courses on airport safety. It is
specifically designed to meet the needs of airside operations and safety supervisors, managers and
directors, including developing, implementing and operating effective Safety Management Systems (SMS) at
their airports. More

Airport Operations Diploma

The Airport Operations training programme describes the all-important operational and business aspects
that are at the heart of airports’ activity today. The ACI Airport Operations training programme is designed to
prepare airport employees and airport service providers for the current operational and business reality, as
well as, to encourage them to move forward in their airport career. More