Professional Documents
Culture Documents
MAKAYIHASSAN
REG.S18/MUC/BBA/400
ARESEARCHDISSERTATIONSUBMITTEDTOTHEDEPARTMENTOFBUSINESS
AND ADMINISTRATIONINPARTIAL FULFILLMENT
OF THEREQUIREMENTSFORTHE AWARD OFTHE
BACHELORS IN BUSINESS ADMINISTRATION OF
UGANDA CHRISTIANUNIVERSITY
JANUARY, 2022
DECLARATION
IMakayi Hassan dohereby declarethatthisdissertationtitled,Effectofinventory controland
financial performance of PEDN Mbale branch,Ugandahasbeendoneasaresultofmy own
effortsexceptinstanceswherescholarly literaturehascitedandhasneverbeensubmittedto
anyotherInstitution ofLearningforanyaward
Signed…………………………………. Date…………………………………….
Makayi Hassan
APPROVAL
ThisDissertationtitled,“EffectofInventory controlonfinancial performance of PEDN
Mbale branch,Ugandahasbeensubmittedforexamination withmyapprovalas
universitysupervisor.
Signed…………………………………. Date…………………………………….
3
DEDICATION
Thisworkisdedicatedtomyentirefamilywhogavemeinvaluablemoralsupport
throughouttheperiod.
4
ACKNOWLEDGEMENTS
Igreatlyappreciatetheadviceandguidancefrommysupervisor,Mr.Kuka Phinehasforhis
richqualitytimeandguidanceonhowtoconductthe researchproposal.
Ialsogreatlyappreciatemyfamilyforthesupportandsacrificethroughoutthe
durationofthecourse.
5
TABLE OF CONTENTS
DECLARATION.......................................................Error!Bookmarknotdefined.
DEDICATION...........................................................Error!Bookmarknotdefined.
ACKNOWLEDGEMENT....................................................................................iv
LIST OF TABLES..............................................................................................viii
LIST OF FIGURES..............................................................................................ix
LIST OF ABBREVIATIONSANDACRONYMS.............................................xii
ABSTRACT........................................................................................................xiii
CHAPTERONE:INTRODUCTION...................................................................1
1.1Backgroundofthe Study.................................................................................1
1.1.1InventoryControlofCountyGovernmentsinKenya.................................2
1.1.2FinancialPerformance.............................................................................3
1.1.3CountyGovernmentPerformanceinKenya.............................................4
1.2StatementoftheProblem................................................................................5
1.3.1SpecificObjectives..................................................................................6
1.4ResearchQuestions........................................................................................6
1.6Significanceofthe Study................................................................................7
1.7ScopeoftheStudy.........................................................................................7
CHAPTERTWO:LITERATURE REVIEW......................................................8
2.1Introduction....................................................................................................8
2.2 TheoreticalLiterature.....................................................................................8
2.2.1AgencyTheory........................................................................................8
6
2.2.2ContingencyTheory................................................................................9
2.2.3CompetencyTheory..............................................................................10
2.3 EmpiricalLiterature.....................................................................................11
2.3.1InventoryRecordingonFinancialPerformance.....................................11
2.3.2StockAuditonFinancialPerformance...................................................12
2.3.3E-ProcurementonFinancialPerformance............................................13
2.3.4InventoryManagementTrainingonFinancialPerformance...................16
2.5ConceptualFramework................................................................................18
CHAPTERTHREE:RESEARCHMETHODOLOGY.....................................20
3.1Introduction..................................................................................................20
3.2ResearchDesign...........................................................................................20
3.3 TargetPopulation.........................................................................................20
3.4SampleSizeandSampling Technique..........................................................21
3.5DataCollectionInstruments.........................................................................22
3.6DataCollectionProcedures..........................................................................22
3.7InstrumentReliabilityandValidity...............................................................23
3.8DataProcessingandAnalysis.......................................................................24
3.9OperationalizationandMeasurementofstudyvariables...............................25
3.10EthicalConsiderations................................................................................25
CHAPTERFOUR:RESEARCHFINDINGSANDDISCUSSIONS................27
4.0Introduction..................................................................................................27
4.1ResponseRate..............................................................................................27
4.2Reliability....................................................................................................27
4.3BiodataAnalysis.........................................................................................28
4.3.1GenderoftheRespondents....................................................................28
7
4.3.2AgeoftheRespondents.........................................................................28
4.3.3 LevelofEducation................................................................................29
4.3.4Years Worked........................................................................................30
4.4Descriptive Statistics....................................................................................30
4.4.1InventoryRecordingandFinancialPerformance....................................30
4.4.2StockAuditingandFinancialPerformance............................................32
4.4.3E-ProcurementandFinancialPerformance..........................................33
4.4.4InventoryManagementTrainingandFinancialPerformance .................34
4.4.5FinancialPerformance...........................................................................35
4.5InferentialStatistics......................................................................................38
4.5.1CorrelationAnalysis..............................................................................38
4.5.2RegressionAnalysis..............................................................................39
5.1Introduction..................................................................................................42
5.2Summary......................................................................................................42
5.3Conclusions..................................................................................................42
5.4Recommendations........................................................................................43
5.5Limitationofthe Study.................................................................................43
5.6ContributiontoKnowledge..........................................................................44
5.7AreasforFurtherStudies..............................................................................44
REFERENCES....................................................................................................45
APPENDICES......................................................................................................50
AppendixI:LetterofIntroduction......................................................................50
AppendixII:Questionnaire................................................................................51
AppendixIII:SecondaryDataTemplate ............................................................56
vii
LIST OF TABLES
Table1.1:RevenueCollectedinGarissaCounty......................................................5
Table3.1:Population.............................................................................................20
Table3.2:SampleSize...........................................................................................22
Table4.1:ResponseRate.......................................................................................26
Table4.2:Reliability .............................................................................................26
Table4.3:InventoryRecordingandFinancialPerformance...................................30
Table4.4:StockTakingandFinancialPerformance...............................................31
Table4.5:StockTakingandFinancialPerformance...............................................32
Table4.6:InventoryManagementTrainingandFinancialPerformance.................33
Table4.7:FinancialPerformance...........................................................................35
Table4.8:Surplus/Deficit......................................................................................36
Table4.9:CorrelationalAnalysis...........................................................................37
Table4.10:ModelFitness......................................................................................38
Table4.11:Analysis ofVariance...........................................................................38
Table4.12:RegressionofCoefficients...................................................................39
88
LIST OF FIGURES
Figure2.1:ConceptualFramework........................................................................19
Figure4.1:GenderoftheRespondents...................................................................27
Figure4.2:AgeoftheRespondents........................................................................28
Figure4.3:LevelofEducation...............................................................................28
Figure4.4:Years Worked......................................................................................29
Figure4.5:RateofPerformance.............................................................................35
9
10
LIST OF ABBREVIATIONS AND ACRONYMS
xii
ABSTRACT
GoodperformanceofPEDNiscriticalduetotheimportantrolethatmanagementplays.
Thestudy assessedtheeffectofinventory controlonfinancial performance in PEDN Mbale branch.
Thespecificobjectivesweretoestablishtheeffectofinventory
recordingonfinancialperformanceofPEDN Mbale,todeterminethe effectofstockauditonfinancial
performanceofPEDN Mbaleandtoexaminethe effectofinventory management training on
financial performanceofPEDN Mbale.Thestudyadoptedadescriptiveresearch
design.Thetargetpopulationof thestudywas85employeesinPEDN Mbale. Thesamplesizewas70
employees in PEDN Mbalewhowereselectedusingstratifiedrandom
sampling.Primarydatawascollected through
theadministrationofthequestionnaires.Afterquantitativedataw as obtainedthrough
questionnaires,itwaspreparedin readinessforanalysisby editing,handlingblank responses,
coding,categorizing andkeyedintostatistical packageforsocial sciences(SPSS)computer
softwareforanalysis.Thestatisticsgeneratedincludeddescriptiveandinferential statistics.
Thestudyfoundthatinventoryrecordinghasapositiveandasignificanteffectonfinancial
performance.Thestudyfound thatstock takinghaveapositive andasignificanteffecton financial
performance.Thestudyfoundthatinventory managementtraininghasa
positiveandasignificanteffecton financial performance. Thestudy concludedthathighly
automatedorganizationsperformbetterthanan
organizationthatstillusesmanualsystems.Thestudyrecommendsthatthereshouldbetransparencyinst
ockauditin PEDN Mbale.Inaddition,allactivitiesshouldbeautomatedsoasto improveperformance
of PEDN.
12
CHAPTERONE
INTRODUCTION
1.0 Introduction
Thechapter comprisesofanintroduction,backgroundtothe study,statement ofproblem,and
purposeof the study,objectives, research questions, significance aswellas, scopeof thestudy,
conceptual frameworkandfinallydefinition ofkeyconceptsor variables.
In the earlier years, Inventory Control was treated as a cost Centre, since Purchasing Department
was spending money on inventory while Stores was holding huge stock of inventory, blocking
money and space, Ramakrishna (2005). However, with the process of liberation and opening up of
global economy, there has been a drastic change in the business environment, resulting in
manufacturing organizations exposed to intense competition in the market place hence leading to
decline.
Service companies’ worldwide has been working out various strategies to face the challenges and
to cut down manufacturing costs to remain competitive (Blomqvist, 2006). Supply chain control is
the process of efficiently integrating suppliers, manufacturers, warehouses and stores so that
merchandise is produced and distributed in right quantities, to the right locations, and at the right
time in order to minimize system wide costs while satisfying service-level requirements . In the
retail environment, this process is well known and has been in use for a long time (Fawcett et al,
2009).
Despite the fact that USAID unde PEDN has tried to streamline their supply chain
networks to become industry leaders, cases of poor stock control such as erratic deliveries in the
13
firm, late deliveries, inflexibility and stock discrepancies continues to crop up leading to poor
performance.
Recent studies have shown that tremendous cost savings and potential revenue can be generated
with the enhanced control of distribution and inventory. It was estimated that a company could
reduce its total expenses by at least two percent through better inventory control and distribution
of finished goods. But in attempt to achieve this most of the firms have always failed to control
their inventory hence poor performance is realized. Therefore it is upon this background that the
study seeks to investigate on the impact of stock control policies on the performance of an
organisation. mbale branch has failed to realize its operations objectives as it was planned and this
14
thefuturedemandbymeetingthegrowingneedsofcustomers.Thishighly contributesto
improvedcustomersatisfactionduetoqualityofgoods andservices offered.
Ininventory control,auditofinventoryisrequired.Auditofinventoryisimportantinmany
organizations asmisstatementaffectreported profit:misstatementofinventorybalanceshasa
directeffect on reportedprofitasinadequateorinappropriateinventory heldcanfailtomeet
thedemandsofsalesandproductionrequirements;highinventorylevelsresultinginpoor cashflow
andfinancialloss;inaccurateorincompleterecord ofinventory movements
resultinginlackofawarenessoftheactualinventory positionanddifficultiesinmeeting
customerneeds;lackofsecurityoverinventoryresultinginloss,theftormisappropriation and
obsoleteinventory held orincorrectly supplied tocustomers,resultsinfinancial lossand
damagetoreputation(Bedard&Wright,2000).
InadditionEprocurementisalsoveryimportantininventory control.Thisisbecauseitreduces
inventorylevels, improvesauditing and financialcontrol, eliminatespaperwork, enhancestaff
efficiencyandshortendeliverytime.Anautomatedinventoryandprocurement
solutionalsosavestimeby streamliningpurchasingandinventory control.Tasksthatonce
tookhoursorevendayscanbeperformedwithafewclicksofamouse.Staffnolonger
wastestimematchingreceiptswithdeliveries,figuringout overly complexinvoicesand
keyinginredundantinformation.Anautomatedinventoryandprocurementsolutionincreases
accuracy.Becausestaffisnolongerrequiredtore-enterdatafrom paperdocuments,clerical errors
aredramaticallyreduced.Mistakesinorderingarealsominimized(Presutti,2003).
1.1.4Contextual background
1.2StatementoftheProblem
The inventory control leads to a reduction in cost, resulting in a significant saving. thus Usaid in
pedn in mbale branch has put n place soc management methods like FFO LFO. However despite
of the above effort. Pedn is faced with problems of wrong forecasting due to an unavailability of
enough inventory control information. In 2019 in Usaid in pedn mbale branch branch was
affected by poor inventory control related cases leading to low performance (Annual report
2019 /2020). This caused erratic deliveries in the firm, late deliveries and inflexibility hence
affecting customer satisfaction within region. Usaid in pedn was attributed to stock control
policies.
It is even clear that it is poor inventory management control leading to this poor performance or
any other factors. Therefore, this has motivated the study to assess on the effect of inventory
management control policy on the performance of a firm taking a case study of Usaid in pedn
mbale branch.
1.3Purpose oftheStudy
17
The general objective of the study was to examine inventory controls and financial
performanceofPEDN Mbale Branch under USAID.
1.4SpecificObjectives oftheStudy
ThespecificObjectives ofthestudywere;
i. ToestablishtheeffectofinventoryrecordingonfinancialperformanceofPEDN Mbale Branch
under USAID
ii. TodeterminetheeffectofstockauditingonfinancialperformanceofPEDN Mbale Branch under
USAID
iii. ToexaminetheeffectofinventorymanagementtrainingonfinancialperformanceofPEDN
Mbale Branch under USAID.
1.4ResearchQuestions
i. WhatistheeffectofinventoryrecordingonfinancialperformanceofPEDN Mbale Branch
under USAID?
ii. What istheeffect ofstock auditing on financialperformanceofPEDN Mbale Branch under
USAID?
iii. What istheeffectofinventorymanagementtrainingonfinancialperformanceof PEDN
Mbale Branch under USAID?
1.5Significanceofthe Study
Thestudymay beimportanttoPEDN Mbale Branch under USAIDinformulatingsoundinventory
auditcontrol policiesinfinancial
performance.Itmayalsobeimportanttothegovernmentinordertoadoptpolicies toenforce financial
disciplineamonggovernmentagencies.Thisstudy
mayalsoguidethegovernmentofficialsinensuringexcellenceinstockmanagement.
1.7ScopeoftheStudy
Thestudy soughttoexamineinventory controlsandthefinancialperformance ofPEDN Mbale
Branch under USAID.ThisstudywascarriedoutinPEDN Mbale Branch under USAID. PEDN
18
Mbale Branch under USAID was selectedsinceitwasreportedtobeoneof
thepoorperformingentities.
1.8ConceptualFramework
Smith etal.(2004)definedaconceptual frameworkasahypothesizedmodelidentifyingthe
modelunderstudyandtherelationshipbetweenthedependentandindependentvariables.
Theconceptualframework isaresearchtoolintended to assistaresearcher todevelopawareness
andunderstandingofthevariables underscrutiny.Forthepurposeofthis research, a conceptual
framework has been developed showing the influence of the
independentanddependentvariables. In thisstudy,
financialperformanceisthedependentvariablewhileinventoryrecording,stockauditsandinventory
managementtrainingaretheindependentvariables
Figure 1: Presents
aconceptualframeworkshowingtherelationshipbetweeninventory
controls andfinancial performance
INDEPENDENT VARIABLE DEPENDENT VARIABLE
19
CHAPTERTWO
LITERATURE REVIEW
2.0Introduction
Thischapterpresentedareview ofrelatedliteratureon thesubjectunderstudy presentby
variousresearchers,scholars,analystandauthors. Theresearch drewmaterialsfrom several
sourceswhichwerecloselyrelatedtothethemeandtheobjectivesof thestudy.Empirical
literaturesbythewriterswereusedtoillustrate thevarioussubtopicsmentionedinthe objectives of
thestudy.Generally,thissectioncoveredthetheoretical,empiricalreviewand conceptualframework.
2.1TheoreticalLiterature
A theoreticalframeworkisacollection ofinterrelatedconcepts.Itguidesresearch to determinewhat
thingsto measure, and what statisticalrelationshipsto look for (Defee,
Randal,Thomas&Williams,2010). Thisstudywasbuilt ontheunderpinningtheories,
includingtheagencytheory,contingencytheoryandcompetencytheory.
2.1.1AgencyTheory
Agency theory wasinitiatedbyJensenandMeckling(1976).Itdescribesfirmsasnecessary
structurestomaintaincontracts,andthroughfirms,itispossibletoexercisecontrol which
minimizesopportunisticbehaviorof agents.Inordertoharmonizetheinterestsof theagent
andtheprincipal,acomprehensivecontractiswrittentoaddress theinterestofboththeagent
andtheprincipal.Therelationshipisfurtherstrengthenedbytheprincipalemployingan
experttomonitortheagent(Barlie&Means,1932).Thispositionisalsosupportedby Coarse
(1937)whomaintainsthatthe contractprovidesforconflictresolutionbetweenthe
agentandprincipal,theprincipaldetermines theworkandagentundertakes thework.
Thetheory recognizestheincompleteinformationabouttherelationship,interestsorwork
performanceoftheagentdescribedasadverseselection andmoralhazard.Moral hazardand
adverseselectionaffectstheoutputoftheagentintwoways;notdoingexactlywhatthe agentis
appointedtodo,andnotpossessingthe requisiteknowledgeaboutwhatshouldbe
done.Thisaffectstheoverall performanceoftherelationshipaswellasthebenefitsofthe
principalintheformofcashresidual.
Financialcontrolis oneofmanymechanisms usedinbusiness toaddresstheagencyproblem.
Othersincludefinancialreporting,budgeting,auditcommitteesandexternalaudits.Studieshaveshow
nthatinternalcontrolreduces agencycosts withsomeevenarguingthatfirmshave an
economicincentivetoreport on internalcontrol.Itisalsoargued thatproviding
thisadditionalinformationtotheprincipal(shareholder)aboutthebehavior of theagent
20
(management)mayreducetheinformationasymmetry andlowerinvestorriskandtherefore,
thecostof equitycapital.Otherresearchhasfoundthatweaknessesininternalcontrolsare
associatedwithincreasedlevels of
earningsmanagement(Chanetal.,2008;Ashbaughetal.,2008).Thistheorywasapplicabletoourstudy
becausewhentheproblemof agencyis
minimized,internalcontrolisfostered;accountabilityisimprovedthatimproves thefinancial
performanceofPEDN Mbale Branch under USAID.
2.2Empirical Literature
2.2.1InventoryRecordingonFinancialPerformance
Amaka(2012)conductedastudy on therelationshipbetweeninternalmeasurestoproper
accountingrecords.Asurveyresearchdesignwasadoptedforthisresearchstudyanda
samplesizewasselectedusingYaroYamanesamplingtechniqueas datausedwereobtained fromboth
primary andsecondary sources.Fourresearch questionswereformulatedoutof which
threehypothesiswereformulatedusingregression co-efficientanalysismethodat5%
levelofsignificanceandtheZtablewasalsousedforcomparisonbetweencalculatedvalue
ofsignificanceB andtablevalue.Thefindingfromtheanalysisindicates thatinternalcontrol
measuremanagementperformanceandisnecessaryforthegrowth andeffectivenessof the
organization.
MukopiandIravo(2015)examinedtheeffectofinventorymanagementonperformanceof
theprocurementfunctionof sugarmanufacturingcompaniesinthewesternsugarbelt.
Descriptiveresearch design,specifically asurveystudy wasemployedincarrying out the
21
research.Thetargetpopulationofthestudyconsistedofasampleofprocurementpersonnel of
MumiasSugarCompany,WestKenyaSugarCompany,NzoiaSugarCompany and
ButaliSugarMillswhichwas30procurementpersonneloutofthetotaltargetpopulationthat was
100procurementpersonnel.The researchinstrumentwas structuredquestionnaires that wereself-
administeredtotherespondents.Data was analyzedusingSPSSandpresentedin tablesand charts.
The ANOVAresult for all variables indicated that there is a strongrelationship between the
four variables; lean inventory systems, strategic supplier partnerships,information
technology,legal policiesandthe effectofinventorymanagement
onperformanceoftheprocurementfunctionofsugarmanufacturingcompanies.
22
2.2.2StockAudit onFinancialPerformance
Ziaee(2014)conductedastudy on theeffectofauditquality on theperformance oflisted
companiesinTehranStockExchange.Accordingtothisstudy afirmengagesinopinion
shoppingbyinfluencingorevenmanipulatingitsauditor’s decisionincertainwaystoobtain an
opinion that is more favorable that that warranted by the quality of its
accountinginformation.If suchbehavior exists, thenitwouldleadtoahigherdegreeofinformation
asymmetrybetweenmanagersandinvestors andweakenauditingprotectiveeffecton
investors.Manyresearchershavebeendonetoimprovetheunderstandingofauditqualityto
abetterunderstanding.Thisconceptcanbeachievedandtherelationshipbetweenaudit quality
andotherparameterstobedetermined. Thestudy concludedthatthereisapositive
significantrelationshipbetweenauditqualityandauditorsize.
23
tovariousgapstherespondentsenumeratedin thequestionnaireswhichhasresulted tolittle
improvedauditpracticesinthecountry.
2.2.3InventoryManagementTrainingonFinancialPerformance
Trainingprovidesemployeeswith specificskillsorhelpstocorrectdeficienciesin their
performances,whiledevelopmentisanefforttoprovide employeeswith abilitiesthe organization
willneedinthefuture(Chew,2004).According(Cole,2002),trainingisa
learningactivitydirectedtowardstheacquisitionof specificknowledgeandskillsforthe
purposeofanoccupationortask.Inaddition,traininghelpsinoptimizingtheutilizationnof human
resource thatfurtherhelpstheemployeetoachieve the organizationalgoals aswellas
theirindividualgoals (Adeniji, Osibanjo&Abiodun,2013).
24
Themissionof collectingtax andrevenueinaccordancewiththeapplicablelegislationisa complex
taskbecauseofthemassiveamountoftaxpayersandthedifferentrulesthatare applied
foreachcase(Davenport, 2013). To perform the alludedduty, many
differentsystemsexistwith theintentionofassistingtheIRSpersonnel tocarry outtheirjob.
Nevertheless,withtheamountofdatagrowthandtheconstantadvancementoftechnology,a
permanentrational sustainableinnovationpracticemaybenecessarytokeepthe IRSbusiness
processes runningadequately(Davenport,2013).
2.3SummaryandGapstobefilledbytheStudy
Amaka (2012);thefindingfromtheanalysis indicatesthatinternal control measure management
performanceandis necessary forthegrowth and effectivenessof the organization.
Asurveyresearchdesignwas adopted for this research study thuspresentinga methodological
gap.The current study used descriptive researchdesign.
25
CHAPTERTHREE
RESEARCHMETHODOLOGY
3.0Introduction
Thischapterdiscussedtheresearchmethodology thatwasused,inan attempttoachievethe
objectives of thestudy.Attentionfocusedonresearchdesign,targetpopulation,samplesize
andsampling techniques,datacollectioninstruments,datacollection procedureanddata
processingandanalysis.Lastlyitfocusedonethicalconsiderations.
3.1ResearchDesign
Thestudy adopteddescriptiveresearchdesign.AccordingtoCooper&Emory (1995),the
objective of the descriptive study is to describe phenomena as it exists at present. A
descriptivedesignwas appropriateforthisstudyasitenabledthe researchertoinvestigatethe
inventorycontrolstrategiesonthe financialperformance ofPEDN Mbale branch under
USAID.MugendaandMugenda (2009).Ontheotherhand,givethepurposeofdescriptive
researchas determiningandreportingtheway thingsare.Thestudy adoptedbothqualitativeand
quantitative researchapproaches.
3.2TargetPopulation
Apopulationhasbeendefinedasthetotalcollectionof elementsaboutwhichinferencesare
madeandreferstoallpossiblecaseswhichareofinterestforastudy (Sekaran,2008).Other
scholarslikeSmith(2011)viewpopulationasthelargecollectionof allsubjectsfromwhere
asampleisdrawn.Thethetargetpopulationofthestudy was85employeesinPEDN Mbale branch
under USAID.Theemployeesintheprocurement departmentwereselectedforstudyas
theywouldprovide reliable responseneededforanalysis.
Table3.1:Population
SubDepartment Population
Finance &Accounting Department 10
Budgetingdepartment 14
InternalAudit 8
ProcurementDepartment 53
Total 85
Source:PEDN Mbale branch(2022) Human Resource Department
26
3.3Sample SizeandSamplingTechnique
Table3.2:Sample Size
3.4DataCollectionInstruments
BurnsandGrove (2003)definedatacollectionas theprecise,systematicgatheringof
information relevantto theresearch sub-problems,usingmethodssuch asinterviews,
participantobservations,focusgroupdiscussion,narrativesandcasehistories.Thisstudy
usedbothprimarydataandsecondary data.Primarydatawascollected through the
administrationof questionnaires.Aquestionnaireisapre-formulatedwrittensetof questions
towhich therespondentsrecord the answersusuallywithinrathercloselydelineated
alternatives(Newing,2011).Likertscaleof5to1(5=stronglyagree,4=agree,3=Neutral,2=disagr
eeand1=stronglydisagree)wasused. For thepurposesofinterpretationof the study
results,5and4(stronglyagreeandagree)weregroupedtogetherasagree,2and1
(disagreeandstronglydisagree)weregroupedasdisagreewhile3wasneutral.themean
scoreoftheresponseswasusedtodeterminewhethertherespondentsagreedordisagreed
withthestatements.Theuseof questionnairewaslimitedbyrespondent’sunwillingnessto
respondtothequestionsduringnormalworkingtime. Toovercomethese,theresearcher
soughtandavailedhimselfatthemostconvenienttimeaspreferredandsoughtforrelated
dataandestimatesfromthecounty government.Theresearcheralsoensuredanonymityto
encouragetherespondentstosharetheirrecords forresearchpurposes only.Thesecondary
dataforthis was collectedfromtheannualfinancialstatements ofPEDN Mbale.
27
3.5DataCollectionProcedures
KomboandTromp(2009)statesthatdatacollectionisimportant inresearchbecauseit
allowsfordissemination ofaccurateinformation and developmentofmeaningful
programmes. The questionnaireswereself-administered. Theresearcher
informedtherespondentsthat theinstrumentsbeingadministeredwereforresearch
purposeonlyand theresponsefromthe respondents
willbekeptconfidential.Theresearcherobtainedanintroductoryletterfrom
theUniversityinordertocollectdatafrom
thefieldandthenpersonallydeliveredthequestionnairestotherespondentsandtheyfilledinandth
encollectthequestionnaireslater.Thedropandpicklatermethodwere
usedinthestudy.Thequestionnaireswere
senttotherespondentsunderaquestionnaireforwardingletter.Followupsweremadeand
thefullycompletedquestionnaireswerepickedfromtherespondentslaterby use ofare-
searchassistantorthroughemail.
3.7Data ProcessingandAnalysis
Burns andgrove (2003)definedataanalysis as amechanismforreducingandorganizingdata
toproducefindingsthatrequireinterpretationby theresearcher.AccordingtoHyndman
(2008)dataprocessinginvolvestranslatingtheanswersonaquestionnaireintoaformthat can
bemanipulated to producestatistics. This involvescoding, editing, dataentry,
andmonitoringthewholedataprocessingprocedure.Afterquantitativedatais obtainedthrough
questionnaires,itwaspreparedin readinessforanalysisby editing,handlingblank responses,
coding,categorizing andkeyedintostatistical packageforsocial sciences(SPSS)computer
softwareforanalysis.Thestatisticsgeneratedincludeddescriptiveandinferential statistics.
Microsoftexcelwas usedtocomplementSPSSespeciallyinproductionofcharts andtables.
In ordertotestforcausal relationshipbetweenthedependentandindependentvariables,
2
R statistic,Fstatistic,regression/betacoefficients was evaluatedforsignificanceusingp
values.Thecriticalpvaluewassetat0.05.Theresultswerepresentedinformoftablesand piechart.
3.8Ethicalconsiderations
Ethicsisacodeof conductwhichtheresearcherissupposedtoobeywhenconductingthe study
(Mugenda&Mugenda,2003).Ethicalconsiderationsrelatetothemoralstandardsthat
theresearchershouldconsiderinallresearchmethodsinallstagesoftheresearchdesign
(Polit&Beck,2003).Duecarewasgiventostrictadherenceof researchprocedures
particularlythoseinvolvinghumansubjects.Sincethestudyinvolvedhumanparticipants, carewas
takentoensurethattheyarenotaffectednegativelyinanywayandthe researchwas
notundertakenforpersonalgain(Mugenda& Mugenda,2003).Inaddition,a researchpermit
wassoughtbeforetheresearchstudybegins.Thereforeapproval wassoughtfromPEDN
Mbalebeforeundertakingtheactualresearch.The other ethical issues that were observed
throughout the research process
included:confidentialityandanonymity,voluntaryparticipationandfairnessontherespondents.Thi
smeantthatanyrespondentwhofeltuncomfortabletocontinueonthe researchwasallowedto step
down. Theresearcher alsoensured that thedatacollected was treated withutmost
confidentialityandwas usedforpurposesofthe researchonly.
30
CHAPTERFOUR
PRESENTATION, ANAYLSISAND INTEPRETATIONOFRESULTS
4.0Introduction
Thischaptercomprisedofdataanalysis,findingsandinterpretation.Resultswerepresented
intables anddiagrams.Theanalyzeddatawasarrangedunderthemes thatreflectedthe
researchobjectives.
4.1ResponseRate
70 questionnairesthatwereadministeredtotheemployeesinPEDN Mbale
branch.Table4.1shows theresults
Table4.1:ResponseRate
4.2BiodataAnalysis
4.2.1GenderoftheRespondents
Therespondentswereaskedtoindicatetheirgender.Theresultswerepresentedinfigure4.1 below.
31
Figure4.1:GenderoftheRespondents
Source:SurveyData(2022)
Theresultsindicatedthatmajorityoftherespondentswhowere68%weremaleswhileonly
32% w e r e f e m a l e . This i m p l i e s t h a t m o s t e m p l o y e e s i n P E D N weremen.
4.2.2AgeoftheRespondents
Therespondentswereaskedtoindicatetheirage.Theresultswereindicatedinfigure4.2 below.
Figure4.2:AgeoftheRespondents
Source:SurveyData(2022)
Majorityoftherespondentswhowere42%were26–35years,40%oftherespondentswere36–
45years,10%oftherespondentswereless
than25yearswhileonly8%wereabove45years.ThisimpliedthatmostoftheemployeesinPEDN
Mbale weremiddleagedpeople.
4.2.3LevelofEducation
Therespondentswereaskedtoindicatetheirlevelof education.Theresultswereindicatedin
figure4.3below.
32
Figure4.3:LevelofEducation
Source:SurveyData(2022)
Majorityoftherespondentswhowere47%hadbachelor’sdegree,34%oftherespondents
hadpostgraduatedegree,13%ofthe respondents haddiplomawhileonly6%hadcertificate.
ThisimpliedthatmostoftheemployeesinPEDNwere educatedpeople.
4.3.4Years Worked
Therespondentswerealsoaskedtoindicatetheyearsworkedinthecountytreasury.The results
wereshowninfigure4.4below.
Figure4.4:Years Worked
Source:SurveyData(2022)
33
4.3DescriptiveStatistics
4.3.1InventoryRecordingandFinancialPerformance
Thefirstobjectiveofthestudywas toestablishtheeffectofinventoryrecordingonfinancial
performanceofPEDN Mbale branch.Theresultswerepresentedintable4.3 below.
Table4.3:InventoryRecordingandFinancialPerformance
Theresultsintable4.3revealedthatmajorityoftherespondentswhowere61.3%(45.2%
+16.1%)agreedwith thestatementthatreceivingdocumentsarematchedtopurchaseorders
andinvoices.Thesefindingsagreedwith that ofWambua,Okibo,Nyang’auandOndieki
(2015)whose results revealedapositivesignificantrelationshipbetweenfinancial
performanceandInventorywarehousing system.
34
Therespondentswerefurtheraskedtoindicateothereffectinventory recordinghaveon
financialperformanceof thecounty.Majorityoftherespondentsindicatedthatinventory
recordingaffects returnonassetsofthecompany
4.3.2StockAuditingandFinancialPerformance
Source:SurveyData(2022)
Theresults revealedthatmajorityofthe respondents whowere50.0%(46.8%+3.2%)agreed
withthestatementthatthenumberoflocationsthatneedtobeauditedinthecountyaffects
thefinancialperformance.
Theresultsalsorevealedthatmajorityoftherespondentswho were79.1%agreedwith
thestatementthatthereistransparencyinstockauditin PEDN.
Theresultsfurthershowedthatmajorityoftherespondentswhowere83.9%agreedwiththe
statementthatthetotal countofstock thatisavailableinthecounty affectsthefinancial
performance.Theresultsalsoshowedthat majorityoftherespondentswhowere64.5% agreedwith
thestatementthat thereisprofessional excellence among theaudit team in stock
auditing.Theresultsalsoshowedthatmajority oftherespondentswhowere79.0%agreed
withthestatementthatstockauditaffects financialperformanceofthecounty.
35
Onafivepointscale,theaveragemeanoftheresponseswas3.70whichmeanthatmajority of
therespondentswereagreeingwithmostof thestatements;howevertheanswerswere
variedas shownbyastandarddeviationof1.00.The respondents
werefurtheraskedtoratetheprocess ofstockauditintheircounty.Majority ofthe
respondentsindicatedthatitwas fairlygood.
4.3.4InventoryManagementTrainingandFinancialPerformance
Thefourthobjectiveofthestudywas toexaminetheeffectofinventorymanagementtraining
onfinancialperformanceofPEDN Mbale branch.Theresultswerepresented intable4.6below.
Table4.6:InventoryManagementTrainingandFinancialPerformance
36
employeesinthecounty.Theresultsfurthershowedthatmajority
oftherespondentswhowere67.7%agreedwith thestatementthatseniormanagers
andsupervisors nominateemployeesfortraining.
Onafivepointscale,theaveragemeanoftheresponseswas3.79whichmeanthatmajority of
therespondentswereagreeingwithmostof thestatements;howevertheanswerswere variedas
shownbyastandarddeviationof1.14.
Therespondentswerefurtheraskedtoindicatethechallengesthey encounterininventory
managementtrainingin thecounty.Majority oftherespondentsindicatedlackoffinancesto
supporttrainingprograms.
4.4InferentialStatistics
4.4.1RegressionAnalysis
The results in table 4.7presented the fitness of model of regression model used in
explainingthestudyphenomena.
Table4.7: ModelFitness
Inventoryrecording,stockauditingandInventorymanagementtraining werefoundto
besatisfactoryvariablesin financialperformance.Thiswassupportedby
coefficientofdeterminationalsoknownas
theRsquareof43.7%.ThismeantthatIinventoryrecording, stockauditingand Inventory
management trainingexplain43.7%of
thevariationsinthedependentvariablewhichwasfinancialperformance.The
resultsfurthermeantthatthemodel appliedtolinktherelationship ofthevariableswas satisfactory.
37
conclusionwouldbethatthemodelissignificantinexplainingtherelationship;elsethe
modelwouldberegardedasnon-significant.Table4.8providedtheresultsontheanalysis
ofthevariance (ANOVA).
Table4.11:Analysis
ofVariance
Table4.9:RegressionofCoefficients
Regressionofcoefficients resultsintable4.9revealedthatinventoryrecordingandfinancial
performancearepositivelyandsignificantrelated(r=0.293,p=0.031). Thesefindingsagreed
withthatof Wambua,Okibo, Nyang’auandOndieki(2015) whose resultsrevealedapositive
significantrelationshipbetweenfinancialperformanceandInventoryrecording.
Thetablefurtherindicates thatstockauditandfinancialperformancearepositivelyand
significantrelated(r=0.314,p=0.020). Thesefindingsagreed with that ofZiaee(2014)who
found that there is a positive and significant relationship between stock audit and
performance.
39
CHAPTER FIVE
SUMMARY,CONCLUSIONSANDRECOMMENDATIONS
5.0Introduction
Thischapteraddressedthesummary ofthefindings,theconclusionsandthe
recommendations.This was doneinlinewiththeobjectives ofthestudy.
5.1Summary
Thissectionprovidedasummaryofthefindingsfromtheanalysis.Thiswasdoneinline
withtheobjectivesofthestudy.Thefirstobjectiveofthestudywastoestablishtheeffectof
inventoryrecordingonfinancialperformanceofPEDN Mbale. The
findingsrevealedthattherewasasignificantassociationbetweeninventory recordingand
financialperformance.
Thethirdobjectiveofthestudywas toexaminetheeffectofinventorymanagementtraining
onfinancial performanceofPEDN Mbale.Thefindingsrevealedthat
therewasasignificantassociationbetweeninventory managementtrainingandfinancial
performance.Thefindingswerealsosupportedby thestatementsin thequestionnaire which
majorityof therespondentsagreed.Thiswasalsosupportedbytheregressionresultswhich
revealedthatinventorymanagementtraininghadapositive andsignificanteffectonfinancial
performance.
5.2Conclusions
Basedonthefindings abovethestudyconcludedthatInventoryrecording,stockauditing
andinventorymanagementtraininghavea positive andasignificanteffecton financial
sustainability.Thestudyconcludedthat effectiveimplementationofstrategicaudit planning
inPEDNhas not been successfuldueand this hasresulted to little improved audit
practicesinthecountryandthusleadingtopoorperformanceinthecounty.
Thestudyconcludedthathighlyautomatedo r g a n i z a t i o n s performbetterthanPEDNthatstill
usesmanualsystems.
40
Thestudy alsoconcludedthato r g a n i z a t i o n s whichconductinventory trainingfrequently
perform betterthano r g a n i z a t i o n s whichlagbehindininventory
training.Inaddition,coachingand mentorshipprogramsfor
employeesleadstobetteremployeeperformance.
5.3Recommendations
Thestudyrecommended that thereshould betransparency in stock audit
inPEDN.Inaddition,allthecounty governmentshouldbeautomatedsoastoimprove
theirperformance.
5.4Areas forFurtherStudies
Thestudy soughttoexamineinventory
controlsandfinancialperformanceofPEDN.Thisstudy,therefore,focusedonPEDN,thus
areaforfurtherstudiescouldconsiderotherNGOsinUgandaforthepurposeof makingacomparison
ofthefindingswith thoseofthecurrentstudy.Thisstudy considered financial
performance,furtherstudiesshouldalsoconsiderprojectperformanceinUganda.
Also,financialmanagementcontrolsystems shouldbeconsideredinfurtherstudies.
41
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APPENDICES
Appendix I:LetterofIntroduction
47
Appendix II:Questionnaire
SECTION1:BASICINFORMATION
1.Genderofrespondents
Male
Female
2.Howoldareyou?(Years)
Less than25:
26-35:
36-45:
Above45:
3.Whatisyourlevelofeducation?
Certificate
Diploma
Bachelors
Postgraduate
4.Forhowlonghaveyouworkedwiththis Countygovernment?
Less than1year:
1-2years:
3-4years:
Above4years:
48
SECTION 2: EFFECT OF INVENTORY RECORDING ON FINANCIAL
PERFORMANCE
Inventory recordsaremaintained
basedonperiodicphysicalcounts
oraperpetualsystem
PEDNkeep
accurateinventoryrecords
Thereareinventory warehousing
systemsinPEDN
Inventory recordingaffects
performanceof thecounty
government
…………………………………………………………………………………………………
…………………………………………………………………………………………………
…………………………………………………………………………………………………
………………………………………………………………………………………………..
49
Strongly Disagree Neutral Agree Strongly
Statement disagree agree
1 2 3 4 5
Thenumberoflocationsthatneed
tobeauditedin thecounty affects
thefinancialperformance
Thereis transparencyinstockaudit
inthecounty
Thereisprofessional excellence
amongtheauditteam instock
auditing
8.Howwouldyouratetheprocess ofstockauditinPEDN?Explain
…………………………………………………………………………………………………
…………………………………………………………………………………………………
…………………………………………………………………………………………………
………………………………………………………………………………………………..
11. This section attempts to establish the effect of inventory management training on
financialperformance.
50
There are seminars on inventory
controls
Thereiscoachingandmentorship
programoninventorycontrol
12.Whatarethechallengesyouencounterininventorymanagementtraininginthecounty?
…………………………………………………………………………………………………
…………………………………………………………………………………………………
…………………………………………………………………………………………………
………………………………………………………………………………………………..
SECTION6:FINANCIAL PERFORMANCE
Strongly Disagree Neutral Agree Strongly
Statement disagree agree
1 2 3 4 5
The county was able to meet
recurrentexpendituresuchasstaff
salaries
The county was able to meet
principalloanrepayments
Thecountywasabletomaintainall its
operations.
Alllevies aredullycorrected
51
Appendix III: Krejcie& MorganMathematic1970
N S N S N S N S N S
N= population
S=Sample size