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Table of Contents
Table: Personnel....................................................................................................................................2
Table: General Assumptions.............................................................................................................3
Table: General Assumptions.............................................................................................................3
Table: Profit and Loss..........................................................................................................................4
Table: Profit and Loss..........................................................................................................................4
Table: Cash Flow...................................................................................................................................5
Table: Cash Flow...................................................................................................................................5
Table: Balance Sheet...........................................................................................................................6
Table: Balance Sheet...........................................................................................................................6
Page
Southwest Veterinary Clinic
The Southwest Veterinary Clinic will be located in southwest Richmond. The clinic will offer a full
range of medical services to the area's pet owners. Southwest Richmond is a mixture of
industrial and residential property. There are approximately 20,000 moderate-income residents
in the area. Many of these residents are elderly with multiple pets.
Currently, the three closest veterinary clinics are a fifteen minute drive for most southwest
Richmond residents. Southwest Veterinary Clinic will be a five minute drive from most locations
in southwest Richmond.
Edward Anderson, DVM, and Michelle Johnson, DVD, have seven years of veterinary experience.
Edward has four years of experience with the Richmond Emergency Veterinary Hospital.
Michelle has been a staff veterinarian at Blue Cross Hospital for three years.
Both Richmond Emergency and Blue Cross Hospitals serve residents in southwest Richmond.
Edward and Michelle have treated numerous pets from the southwest section of town over the
years. Most of these customers praised the service they received. Thirty customers have
already confirmed that they will be using the new hospital services.
Chart: Highlights
Highlights
$500,000
$450,000
$400,000
$350,000
Sales
$300,000
$150,000
$100,000
$50,000
$0
Year 1 Year 2 Year 3
1.1 Mission
Our goal is to help customers' pets live long, happy and healthy lives. We believe that a key
element to a healthy pet is a great relationship with your veterinarian. Everyone at Southwest
Veterinary Clinic is committed to professional, caring, personalized service. Southwest
Veterinary Clinic takes pride in our dedication to the highest standards in veterinary medicine.
We have a full service clinic offering state-of-the-art veterinary medical technology.
Page 1
Southwest Veterinary Clinic
We treat our patients as if they were our own pets and try to offer customers the service
that they desire and deserve.
We take an individualized approach to the long-term care of each of our patients and are
dedicated to providing our clients with enough information to make appropriate decisions
concerning the health care of their animal companions.
The Southwest Veterinary Clinic will be located in southwest Richmond. The clinic will offer its
customers the full range of medical services to the area's pet owners.
Edward Anderson, DVM, and Michelle Johnson, DVD, are co-owners of Southwest Veterinary
Clinic.
Southwest Veterinary Clinic's start-up costs consist of medical, surgical, and lab equipment. In
addition, there will a $30,000 interior remodeling cost for the clinic. Edward Anderson and
Michelle Johnson will invest $80,000. In addition, they will secure a $70,000 SBA loan.
Table: Start-up
Start-up
Requirements
Start-up Expenses
Legal $2,000
Stationery etc. $1,000
Medical/Surgical Equipment $40,000
Lab Equipment $30,000
Insurance $2,000
Rent $3,000
Clerical/Bookkeeping Setup $2,000
Kennel Equipment $5,000
Waiting Room/Examination Rooms Setup $10,000
Total Start-up Expenses $95,000
Start-up Assets
Cash Required $25,000
Other Current Assets $0
Long-term Assets $110,000
Total Assets $135,000
Page 2
Southwest Veterinary Clinic
Assets
Non-cash Assets from Start-up $110,000
Cash Requirements from Start-up $25,000
Additional Cash Raised $0
Cash Balance on Starting Date $25,000
Total Assets $135,000
Liabilities
Current Borrowing $0
Long-term Liabilities $150,000
Accounts Payable (Outstanding Bills) $0
Other Current Liabilities (interest-free) $0
Total Liabilities $150,000
Capital
Planned Investment
Michelle Johnson $40,000
Edward Anderson $40,000
Additional Investment Requirement $0
Total Planned Investment $80,000
Page 3
Southwest Veterinary Clinic
Chart: Start-up
Start-up
$140,000
$120,000
$100,000
$80,000
$60,000
$40,000
$20,000
$0
Expenses Assets Investment Loans
Southwest Veterinary Clinic will be located on the corner of 7th and Stewart, two of the busiest
streets in southwest Richmond.
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Southwest Veterinary Clinic
Southwest Richmond is a section of the city that, in recent years, has become primarily
industrial. There are approximately 20,000 residents in the area who are currently underserved
in a number of basic services. The area's residents can be put into three groups:
Elderly;
Moderate-income families;
Young single adults.
All three groups own pets but find it difficult to find local veterinary resources when needed.
Southwest Veterinary Clinic will fill the community's need for reasonably priced local veterinary
services.
Elderly: This group is the first tier of customers that are pivotal to the success of the clinic.
They are the most proactive to the health of their pets and demand a strong relationship
with their pet's veterinarian. In return, they will become loyal customers who will refer both
friends and neighbors.
Moderate-income Families: The second tier of critical customers are the area's families.
This group is important for the sustained growth of the clinic. A veterinary service
relationship with a family can last 10-20 years over which time the family can own
numerous pets.
Young, Single Adults: This group represents the third tier of customers that the clinic will
focus on. This group is primarily reactive to the health of their pets and will usually only visit
the clinic for emergencies, reproduction services, and shots. This is still a significant source
of customers from the community.
Market Analysis
Year 1 Year 2 Year 3 Year 4 Year 5
Potential Customers Growth CAGR
Elderly 5% 6,000 6,300 6,615 6,946 7,293 5.00%
Moderate-income Families 10% 10,000 11,000 12,100 13,310 14,641 10.00%
Young Adults 10% 4,000 4,400 4,840 5,324 5,856 10.00%
Total 8.57% 20,000 21,700 23,555 25,580 27,790 8.57%
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Southwest Veterinary Clinic
Elderly
Moderate-income Families
Young Adults
The key to the clinic's success is its visibility in the community. The location is crucial.
Southwest Veterinary Clinic will be located on the corner of 7th and Stewart, two of the busiest
streets in southwest Richmond. The clinic will be visible in the community. The name
"Southwest" will communicate that the clinic is local to residents who are scanning the phone
book for veterinary services.
Edward Anderson and Michelle Johnson will meet with both the three Southwest Seniors
Organizations and the five Southwest Neighborhood Associations to introduce the veterinary
hospital to the community. At these meetings, Edward and Michelle, will distribute invitations to
the clinic's grand opening.
In addition, Southwest Veterinary Clinic will reward customers who refer friends and neighbors
to the clinic with 15% off their pet's next visit.
Location: Southwest Veterinary Clinic is located on the corner of 7th and Steward. The
traffic on those two streets is very strong. The closest veterinary clinic to the Southwest
area is a fifteen minute drive.
Southwest Area Focus: Currently there are no southwest-focused veterinary clinics in the
area. Southwest Veterinary Clinic will the only one in the area.
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Southwest Veterinary Clinic
The Southwest Veterinary Clinic's sales strategy will be to grow the clinic through referrals.
These referrals from satisfied customers will be the most important component to the success
of Southwest Veterinary Clinic. To promote referrals from existing customers, Southwest
Veterinary Clinic will offer 15% off the next visit for referrals.
Sales Forecast
Year 1 Year 2 Year 3
Sales
Services $417,000 $450,000 $490,000
Other $0 $0 $0
Total Sales $417,000 $450,000 $490,000
Sales Monthly
$50,000
$45,000
$40,000
$35,000
$30,000 Services
$25,000 Other
$20,000
$15,000
$10,000
$5,000
$0
Month 1 Month 3 Month 5 Month 7 Month 9 Month 11
Month 2 Month 4 Month 6 Month 8 Month 10 Month 12
Page 7
Southwest Veterinary Clinic
Sales by Year
$500,000
$450,000
$400,000
$350,000
Services
$300,000
$250,000 Other
$200,000
$150,000
$100,000
$50,000
$0
Year 1 Year 2 Year 3
Edward Anderson and Michelle Johnson will co-manage the clinics daily operation.
Receptionist;
Veterinary assistants (2).
Table: Personnel
Personnel Plan
Year 1 Year 2 Year 3
Edward Anderson $45,600 $50,000 $55,000
Michelle Johnson $45,600 $50,000 $55,000
Receptionist/Clerical $24,000 $30,000 $33,000
Veterinary Assistants (2) $52,800 $53,000 $55,000
Total People 5 5 5
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Southwest Veterinary Clinic
Break-even Analysis
Assumptions:
Average Percent Variable Cost 24%
Estimated Monthly Fixed Cost $21,641
Break-even Analysis
$20,000
$16,000
$12,000
$8,000
$4,000
$0
($4,000)
($8,000)
($12,000)
($16,000)
($20,000)
Page 9
Southwest Veterinary Clinic
The following is the projected profit and loss for three years.
Profit Monthly
$12,000
$10,000
$8,000
$6,000
$4,000
$2,000
$0
($2,000)
($4,000)
($6,000)
($8,000)
Month 1 Month 3 Month 5 Month 7 Month 9 Month 11
Month 2 Month 4 Month 6 Month 8 Month 10 Month 12
Profit Yearly
$45,000
$40,000
$35,000
$30,000
$25,000
$20,000
$15,000
$10,000
$5,000
$0
Year 1 Year 2 Year 3
Page 10
Southwest Veterinary Clinic
Expenses
Payroll $168,000 $183,000 $198,000
Sales and Marketing and Other Expenses $6,000 $6,000 $6,000
Depreciation $11,424 $11,424 $11,424
Leased Equipment $0 $0 $0
Utilities $3,600 $3,600 $3,600
Insurance $7,200 $7,200 $7,200
Rent $36,000 $36,000 $36,000
Payroll Taxes $27,465 $30,300 $32,400
Other $0 $0 $0
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Southwest Veterinary Clinic
Page 12
Southwest Veterinary Clinic
Chart: Cash
Cash
$80,000
$70,000
$60,000
$50,000
Net Cash Flow
$40,000
Cash Balance
$30,000
$20,000
$10,000
$0
Page 13
Southwest Veterinary Clinic
Current Assets
Cash $78,618 $103,779 $147,154
Other Current Assets $0 $0 $0
Total Current Assets $78,618 $103,779 $147,154
Long-term Assets
Long-term Assets $110,000 $110,000 $110,000
Accumulated Depreciation $11,424 $22,848 $34,272
Total Long-term Assets $98,576 $87,152 $75,728
Total Assets $177,194 $190,931 $222,882
Current Liabilities
Accounts Payable $25,128 $18,154 $19,386
Current Borrowing $0 $0 $0
Other Current Liabilities $0 $0 $0
Subtotal Current Liabilities $25,128 $18,154 $19,386
Business ratios for the years of this plan are shown below. Industry profile ratios based on the
Standard Industrial Classification (SIC) code 0742, Veterinary Services, are shown for
comparison.
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Southwest Veterinary Clinic
Table: Ratios
Ratio Analysis
Year 1 Year 2 Year 3 Industry Profile
Sales Growth n.a. 7.91% 8.89% -2.90%
Percent of Sales
Sales 100.00% 100.00% 100.00% 100.00%
Gross Margin 76.33% 75.56% 75.51% 40.00%
Selling, General & Administrative Expenses 71.42% 70.80% 68.96% 23.70%
Advertising Expenses 1.44% 1.33% 1.22% 0.50%
Profit Before Interest and Taxes 14.06% 13.88% 15.38% 3.60%
Main Ratios
Current 3.13 5.72 7.59 1.95
Quick 3.13 5.72 7.59 1.26
Total Debt to Total Assets 90.94% 73.41% 57.16% 52.60%
Pre-tax Return on Net Worth 276.30% 97.66% 66.90% 5.50%
Pre-tax Return on Assets 25.04% 25.96% 28.66% 11.60%
Activity Ratios
Accounts Payable Turnover 8.22 12.17 12.17 n.a
Payment Days 27 36 29 n.a
Total Asset Turnover 2.35 2.36 2.20 n.a
Debt Ratios
Debt to Net Worth 10.03 2.76 1.33 n.a
Current Liab. to Liab. 0.16 0.13 0.15 n.a
Liquidity Ratios
Net Working Capital $53,490 $85,625 $127,768 n.a
Interest Coverage 4.12 4.84 6.55 n.a
Additional Ratios
Assets to Sales 0.42 0.42 0.45 n.a
Current Debt/Total Assets 14% 10% 9% n.a
Acid Test 3.13 5.72 7.59 n.a
Sales/Net Worth 25.97 8.87 5.13 n.a
Dividend Payout 0.00 0.00 0.00 n.a
Page 15
Appendix
Sales Forecast
Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Month 11 Month 12
Sales
Services 0% $15,000 $20,000 $23,000 $26,000 $30,000 $34,000 $36,000 $40,000 $44,000 $46,000 $50,000 $53,000
Other 0% $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Total Sales $15,000 $20,000 $23,000 $26,000 $30,000 $34,000 $36,000 $40,000 $44,000 $46,000 $50,000 $53,000
Direct Cost of Sales Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Month 11 Month 12
Services $4,000 $5,000 $5,300 $6,000 $7,000 $8,000 $8,400 $9,000 $10,000 $11,000 $12,000 $13,000
Other $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Subtotal Direct Cost of Sales $4,000 $5,000 $5,300 $6,000 $7,000 $8,000 $8,400 $9,000 $10,000 $11,000 $12,000 $13,000
Page 1
Appendix
Table: Personnel
Personnel Plan
Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Month 11 Month 12
Edward Anderson 0% $3,800 $3,800 $3,800 $3,800 $3,800 $3,800 $3,800 $3,800 $3,800 $3,800 $3,800 $3,800
Michelle Johnson 0% $3,800 $3,800 $3,800 $3,800 $3,800 $3,800 $3,800 $3,800 $3,800 $3,800 $3,800 $3,800
Receptionist/Clerical 0% $2,000 $2,000 $2,000 $2,000 $2,000 $2,000 $2,000 $2,000 $2,000 $2,000 $2,000 $2,000
Veterinary Assistants (2) 0% $4,400 $4,400 $4,400 $4,400 $4,400 $4,400 $4,400 $4,400 $4,400 $4,400 $4,400 $4,400
Total People 5 5 5 5 5 5 5 5 5 5 5 5
Total Payroll $14,000 $14,000 $14,000 $14,000 $14,000 $14,000 $14,000 $14,000 $14,000 $14,000 $14,000 $14,000
Page 2
Appendix
General Assumptions
Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Month 11 Month 12
Plan Month 1 2 3 4 5 6 7 8 9 10 11 12
Current Interest Rate 10.00% 10.00% 10.00% 10.00% 10.00% 10.00% 10.00% 10.00% 10.00% 10.00% 10.00% 10.00%
Long-term Interest Rate 10.00% 10.00% 10.00% 10.00% 10.00% 10.00% 10.00% 10.00% 10.00% 10.00% 10.00% 10.00%
Tax Rate 30.00% 30.00% 30.00% 30.00% 30.00% 30.00% 30.00% 30.00% 30.00% 30.00% 30.00% 30.00%
Other 0 0 0 0 0 0 0 0 0 0 0 0
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Appendix
Gross Margin $11,000 $15,000 $17,700 $20,000 $23,000 $26,000 $27,600 $31,000 $34,000 $35,000 $38,000 $40,000
Gross Margin % 73.33% 75.00% 76.96% 76.92% 76.67% 76.47% 76.67% 77.50% 77.27% 76.09% 76.00% 75.47%
Expenses
Payroll $14,000 $14,000 $14,000 $14,000 $14,000 $14,000 $14,000 $14,000 $14,000 $14,000 $14,000 $14,000
Sales and Marketing and Other $500 $500 $500 $500 $500 $500 $500 $500 $500 $500 $500 $500
Expenses
Depreciation $952 $952 $952 $952 $952 $952 $952 $952 $952 $952 $952 $952
Leased Equipment $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Utilities $300 $300 $300 $300 $300 $300 $300 $300 $300 $300 $300 $300
Insurance $600 $600 $600 $600 $600 $600 $600 $600 $600 $600 $600 $600
Rent $3,000 $3,000 $3,000 $3,000 $3,000 $3,000 $3,000 $3,000 $3,000 $3,000 $3,000 $3,000
Payroll Taxes 15% $2,220 $2,295 $2,295 $2,295 $2,295 $2,295 $2,295 $2,295 $2,295 $2,295 $2,295 $2,295
Other $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Total Operating Expenses $21,572 $21,647 $21,647 $21,647 $21,647 $21,647 $21,647 $21,647 $21,647 $21,647 $21,647 $21,647
Profit Before Interest and Taxes ($10,572) ($6,647) ($3,947) ($1,647) $1,353 $4,353 $5,953 $9,353 $12,353 $13,353 $16,353 $18,353
EBITDA ($9,620) ($5,695) ($2,995) ($695) $2,305 $5,305 $6,905 $10,305 $13,305 $14,305 $17,305 $19,305
Interest Expense $1,240 $1,231 $1,221 $1,211 $1,201 $1,192 $1,182 $1,172 $1,163 $1,153 $1,143 $1,133
Taxes Incurred ($3,544) ($2,363) ($1,550) ($857) $45 $948 $1,431 $2,454 $3,357 $3,660 $4,563 $5,166
Net Profit ($8,269) ($5,514) ($3,617) ($2,001) $106 $2,213 $3,340 $5,727 $7,833 $8,540 $10,647 $12,054
Net Profit/Sales -55.12% -27.57% -15.73% -7.69% 0.35% 6.51% 9.28% 14.32% 17.80% 18.57% 21.29% 22.74%
Page 4
Appendix
Expenditures Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Month 11 Month 12
Net Cash Flow ($443) ($3,557) ($2,765) ($878) $1,722 $3,829 $3,970 $7,072 $9,449 $9,576 $12,263 $13,380
Cash Balance $24,557 $20,999 $18,234 $17,357 $19,079 $22,908 $26,878 $33,950 $43,399 $52,975 $65,238 $78,618
Page 5
Appendix
Current Assets
Cash $25,000 $24,557 $20,999 $18,234 $17,357 $19,079 $22,908 $26,878 $33,950 $43,399 $52,975 $65,238 $78,618
Other Current Assets $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Total Current Assets $25,000 $24,557 $20,999 $18,234 $17,357 $19,079 $22,908 $26,878 $33,950 $43,399 $52,975 $65,238 $78,618
Long-term Assets
Long-term Assets $110,000 $110,000 $110,000 $110,000 $110,000 $110,000 $110,000 $110,000 $110,000 $110,000 $110,000 $110,000 $110,000
Accumulated Depreciation $0 $952 $1,904 $2,856 $3,808 $4,760 $5,712 $6,664 $7,616 $8,568 $9,520 $10,472 $11,424
Total Long-term Assets $110,000 $109,048 $108,096 $107,144 $106,192 $105,240 $104,288 $103,336 $102,384 $101,432 $100,480 $99,528 $98,576
Total Assets $135,000 $133,605 $129,095 $125,378 $123,549 $124,319 $127,196 $130,214 $136,334 $144,831 $153,455 $164,766 $177,194
Liabilities and Capital Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Month 11 Month 12
Current Liabilities
Accounts Payable $0 $8,039 $10,210 $11,277 $12,614 $14,444 $16,274 $17,118 $18,677 $20,508 $21,758 $23,588 $25,128
Current Borrowing $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Other Current Liabilities $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Subtotal Current Liabilities $0 $8,039 $10,210 $11,277 $12,614 $14,444 $16,274 $17,118 $18,677 $20,508 $21,758 $23,588 $25,128
Long-term Liabilities $150,000 $148,834 $147,668 $146,502 $145,336 $144,170 $143,004 $141,838 $140,672 $139,506 $138,340 $137,174 $136,008
Total Liabilities $150,000 $156,873 $157,878 $157,779 $157,950 $158,614 $159,278 $158,956 $159,349 $160,014 $160,098 $160,762 $161,136
Paid-in Capital $80,000 $80,000 $80,000 $80,000 $80,000 $80,000 $80,000 $80,000 $80,000 $80,000 $80,000 $80,000 $80,000
Retained Earnings ($95,000) ($95,000) ($95,000) ($95,000) ($95,000) ($95,000) ($95,000) ($95,000) ($95,000) ($95,000) ($95,000) ($95,000) ($95,000)
Earnings $0 ($8,269) ($13,783) ($17,400) ($19,401) ($19,295) ($17,082) ($13,742) ($8,016) ($183) $8,358 $19,005 $31,058
Total Capital ($15,000) ($23,269) ($28,783) ($32,400) ($34,401) ($34,295) ($32,082) ($28,742) ($23,016) ($15,183) ($6,642) $4,005 $16,058
Total Liabilities and Capital $135,000 $133,605 $129,095 $125,378 $123,549 $124,319 $127,196 $130,214 $136,334 $144,831 $153,455 $164,766 $177,194
Net Worth ($15,000) ($23,269) ($28,783) ($32,400) ($34,401) ($34,295) ($32,082) ($28,742) ($23,016) ($15,183) ($6,642) $4,005 $16,058
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Appendix
Page 1