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Parts Return
Introduction
NOTE: To see a short video demonstrating this procedure, click here.
Before beginning
Use the table below to identify the correct kit part number for the product, and then go to www.hp.com/buy/parts to order the kit.
Kit part number Description Need he
trouble
CC522-67910 Intermediate transfer belt (ITB) maintenance kit with installation instructions
Required tools
Kit contents
WARNING: Turn the product off, wait five seconds, and then remove the power cord before attempting to service the product.
2. Use both hands to grasp the blue levers (callout 1), apply slight downward pressure, and pull the ITB (image transfer belt) toward you at a 45° angle.
3. Pull the ITB out of the product until two large handles expand along the right and left side of the ITB.
Need he
trouble
4. Grasp the large handles on the ITB and then pull the ITB out of the product until it stops, and then pull up to remove it from the product.
CAUTION: Do not touch the black-plastic belt. Skin oils and finger prints on the belt can cause print quality problems. Always place
the ITB on a flat surface in a safe protected location.
1. To install the new ITB, align the tabs on the ITB with the slots on the product chassis.
Need he
trouble
NOTE: When installing the replacement ITB, make sure that you remove all of the packing tape and the protective cover sheet.
2. Push the ITB into the product until it firmly sits in place.
1. Grasp one of the blue features (callout 1) on either end of the transfer roller, and then lift the transfer roller (callout 2) off of the product.
Step 1 - Remove the Tray 2 pick up roller and separation roller assembly
2. On the separation roller assembly, slide the lever (callout 1) toward the unlocked icon until it clicks into the unlocked position.
3. Pull the separation roller assembly up and remove it from the product.
Need he
trouble
4. Locate the pickup roller. Lift one of the two levers (callout 1) on either side of the pickup roller, and then push the right side of the roller in the direction of
the arrow.
Step 2 - Unpack the Tray 2 pickup roller and separation roller assembly
Unpack the replacement pickup roller and separation roller assembly from the packaging.
Step 3 - Install the replacement Tray 2 pickup roller and separation roller assembly
1. Install the new pickup roller by inserting the left side first into the holder and then pressing the right side with the blue end into position.
Need he
trouble
2. Install the new separation roller assembly. Make sure that the assembly lever is in the unlocked position, and then press the assembly into place.
1. Remove the trays from the product, and then locate the tray 3 rollers on the right-hand side of the tray cavity.
2. Release three tabs, and then pull the rollers in the direction of the arrow.
Need he
trouble
1. To install the new rollers, push the end without the tab into the product until the roller snaps into place.
2. Spread out the pickup roller retainers (callout 1) until both sides unlatch, and then remove the pickup roller (callout 2).
1. Install the new pickup roller by pressing it into place between the retainers. Make sure that it is oriented properly, with the flat part of the roller facing
down atop the separation pad, and the round pegs on the end of the roller facing the front.
2. Install the pickup roller cover (callout 1) and then close Tray 1 (callout 2).
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