Velocity Training Institute

Salesforce Admin
(Classic and Lightning)

Syllabus (Admin)

Ꭼ
ᏌN
,Ꮲ
● Introduction to Salesforce

ᎬᎡ
○ Basics of Cloud Computing

NᎢ
○ Customer Relationship Management (CRM)

ᏟᎬ
○ Salesforce Basic Concept

NᏩ
○ Difference Between Traditional CRM vs Salesforce CRM
NᏆ
ᎪᏆ
○ Sales Cloud, Service Cloud, Marketing Cloud
ᎢᎡ

○ Salesforce Editions, Licenses and their use.

Ꭼ

○ Here, now you can open your own org…!!

ᎪᎢ
Ꭱ

● Data Modeling
ᏢᎾ

○ Object in Salesforce
Ꭱ
ᏟᎾ

○ Standard Object vs Custom Object

ᎢY

○ Fields in Salesforce
ᏟᏆ

○ Standard Field vs Custom Field

ᏞᎾ
ᏙᎬ

○ Types of Fields in Salesforce

2

● Customization
○ Tabs

○ Tab Creation

○ Applications

Ꭼ
ᏌN
○ App Creation

,Ꮲ
Page Layout

ᎬᎡ
○

NᎢ
○ Record Types

ᏟᎬ
● Relationships

NᏩ
○ Types of Relationships
NᏆ
○ Lookup Relationship
ᎪᏆ

○ Master Detail Relationship

ᎢᎡ

○ Master Detail vs Lookup Relationships

Ꭼ
ᎪᎢ

○ Related Lists
Ꭱ
ᏢᎾ

○ Junction Objects
Ꭱ

○ Lead Conversion
ᏟᎾ

○ Lead Field Mapping

ᎢY
ᏟᏆ

● Validations and Formula

ᏞᎾ

○ Formula Creation Basics

ᏙᎬ

○ Validation Rules

○ Validation Rule Practical

3

● Automation Processes
○ Workflow Rules

○ Approval Process

○ Process Builder

Ꭼ
ᏌN
● Users and Profiles

,Ꮲ
ᎬᎡ
○ What is User

NᎢ
○ How to create User in Salesforce

ᏟᎬ
○ Profiles

NᏩ
○ How to create Profiles
NᏆ
● Security Model
ᎪᏆ
ᎢᎡ

○ Org Level Security

Ꭼ

○ Object Level Security

ᎪᎢ

○ Field Level Security

Ꭱ
ᏢᎾ

○ Record Level Security

Ꭱ
ᏟᎾ

● Reports and Dashboards

ᎢY

● Data Loader
ᏟᏆ
ᏞᎾ
ᏙᎬ
4

Salesforce Development

● Introduction to OOPs Concepts

Ꭼ
ᏌN
○ Class

,Ꮲ
○ Objects

ᎬᎡ
NᎢ
○ Methods

ᏟᎬ
○ Abstraction

NᏩ
○ Encapsulation

○ Inheritance
NᏆ
ᎪᏆ

○ Polymorphism
ᎢᎡ

● INTRODUCTION TO APEX : APEX LANGUAGE

Ꭼ

FUNDAMENTALS:
ᎪᎢ
Ꭱ

○ Data Types(Primitive Data Types, sObject Types)

ᏢᎾ
Ꭱ

○ Writing Anonymous Blocks with Apex Datatypes

ᏟᎾ

○ Use DML Statements

ᎢY

○ Sample Programs using the above concepts

ᏟᏆ
ᏞᎾ
ᏙᎬ

● RETRIEVING RECORDS FROM THE DATABASE:

○ sObject Relationships

○ SOQL, SOSL, Apex Sharing

5

○ Sample programs using the above concepts

● COLLECTIONS:

Ꭼ
○ Types of Collections

ᏌN
○ Creating an Apex Class

,Ꮲ
ᎬᎡ
○ Calling a Class Method

NᎢ
○ Alternative Apex Class Creation

ᏟᎬ
NᏩ
● TRIGGERS:
NᏆ
○ Trigger Events, Trigger Syntax, Trigger Context Variables
ᎪᏆ
ᎢᎡ

○ Context Variable Considerations, Bulk Triggers

Ꭼ

○ Sample Programs using above concepts(using maps and sets in the Bulk
ᎪᎢ

Triggers)
Ꭱ
ᏢᎾ

○ Order of Execution
Ꭱ

○ Governor Limits
ᏟᎾ
ᎢY

● DEPLOYMENT (TESTING APEX):

ᏟᏆ
ᏞᎾ

○ Development overview (Understanding Testing in Apex)

ᏙᎬ

○ Annotations

○ Testing Examples
6

○ Sample programs using the above concept

● BATCH APEX

● VisualForce Page

● LWC

Ꭼ
ᏌN
● Two Real Time Projects

,Ꮲ
ᎬᎡ
NᎢ
ᏟᎬ
NᏩ
NᏆ
ᎪᏆ
ᎢᎡ
Ꭼ
ᎪᎢ
Ꭱ
ᏢᎾ
Ꭱ
ᏟᎾ
ᎢY
ᏟᏆ
ᏞᎾ
ᏙᎬ
7

Eligibility for This Course

Ꭼ
ᏌN
,Ꮲ
● Students who Graduated or Post Graduated after 2015.

ᎬᎡ
● Graduation OR PG requirement

NᎢ
○ BSC (Computer) / MSC (Computer)

ᏟᎬ
○ BCS / MCS

NᏩ
○ BCA / MCA
NᏆ
○ Engineering (All Branches)
ᎪᏆ
ᎢᎡ

● Students having Degrees other than above mentioned Degrees are not eligible for this
course.
Ꭼ
ᎪᎢ

● Graduation is mandatory.
Ꭱ
ᏢᎾ
Ꭱ
ᏟᎾ
ᎢY
ᏟᏆ
ᏞᎾ
ᏙᎬ