Al Razi Pharmacy L.L.

C
QUALITY PERFORMANCE ANALYSIS REPORT
REPORT FOR THE PERIOD OF …………………………………….

COPIES TO

Achievement of Quality Objectives:

Objective Department Target Achieved Not Reasons for not Remarks
defined Responsible achieved achieving

PLANNED Vs STATUS OF INTERNAL QUALITY AUDITS

NO. OF AUDITS PLANNED

NOT COMPLETED

REASON FOR NON COMPLETION OF PLANNED AUDITS

INT. AUDIT NCR SUMMARY

Procedure / Section No. of NCRs Due to Due to

Documentation Implementation

PENDING INT. AUDIT NCRs STATUS SUMMARY

NCR NO. DESCRIPTION OF NCR TARGET STATUS RESPONSIBLE REMARKS
DATE

IN HOUSE NON CONFORMANCES / DEVIATIONS REPORTED

Page 1 of 4 QMSP11F01 Rev.00

 Al Razi Pharmacy L.L.C
QUALITY PERFORMANCE ANALYSIS REPORT

ANALYSIS OF MAJOR IN-HOUSE NON CONFORMANCES

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QUALITY PROBLEMS ASSOCIATED WITH PURCHASING PROCESS

DETAILS OF MAJOR INCOMING MATERIALS REJECTIONS

(Information from Goods Received Note
DATE DESCRIPTION OF LPO SUPPLIER NON CONFORMANCE AND
Number ACTION TAKEN

CUSTOMER COMPLAINTS SUMMARY (Information from customer complaint register)

NUMBER OF COMPLAINTS RECEIVED
CUSTOMER CAR # DESCRIPTION OF COMPLAINT ACTION TAKEN

Page 2 of 4 QMSP11F01 Rev.00

 Al Razi Pharmacy L.L.C
QUALITY PERFORMANCE ANALYSIS REPORT

CUSTOMER SATISFACTION SURVEY: (Information from “Customer Feedback)

EMPLOYEE SUGGESTIONS:

SAFETY OF STAFF

CORRECTIVE ACTION SUMMARY (Information from CAR log maintained by MR)

NUMBER OF CAR ISSUED
STATUS OF PENDING CARs

CAR # DESCRIPTION OF CAR RESPONSIBILITY TARGET REMARKS

DATE

PREVENTIVE ACTION SUMMARY (Information from PAR log maintained by MR)

NUMBER OF PAR ISSUED

STATUS OF PENDING PARs

CAR # DESCRIPTION OF PAR RESPONSIBILITY TARGET REMARKS

DATE

ANY OTHER QUALITY PROBLEM

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 Al Razi Pharmacy L.L.C
QUALITY PERFORMANCE ANALYSIS REPORT
QUALITY PERFORMANCE BRIEF DESCRIPTION
COMPARISON WITH PREVIOUS
MONTHS
SUPPLIER REJECTIONS .......................................................................................................

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CUSTOMER COMPLAINTS
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CUSTOMER SATISFACTION

EMPLOYEE COMMITMENT

CAR/PAR STATUS
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.....

IS QUALITY SYSTEM YES NO PARTIALLY

EFFECTIVE
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WEAK AREAS
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STRONG AREAS
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PREPARED BY :------------------------------------------------------DATE:----------------------
(MR)

REVIEWED BY: :------------------------------------------------------DATE:----------------------

(General Ex Vice President)
Copies to : General Ex Vice President/Managing Director

Page 4 of 4 QMSP11F01 Rev.00