Professional Documents
Culture Documents
net/publication/230580603
CITATIONS READS
7 35,580
4 authors, including:
Raffaella Cagliano
Politecnico di Milano
89 PUBLICATIONS 2,735 CITATIONS
SEE PROFILE
Some of the authors of this publication are also working on these related projects:
All content following this page was uploaded by Roberto Luchi on 29 May 2014.
In turn, according to the models strategies include (Fagan, 1991; actions in purchasing and sourcing
developed by Monczka and Trent Stevens, 1995) domestic management are handled locally.
(1991 and 2003a) and by Rajagopal unavailability of some materials, Conversely, in a decentralised
and Bernard (1993), it seems that, poor-quality materials available in purchasing strategy framework,
as companies move towards domestic markets, higher local key decisions are made by
globalisation in response to greater prices, low domestic technological subsidiaries or other regional
competitive pressures, global standards, compensation, and divisions.
supply strategies evolve through counter-trading.
several phases or stages (from Although these two dimensions are
a domestic purchasing scenario The evolution from local to global separate in nature and refer to
to global sourcing, through sourcing is described in the different strategic aspects, they are
an intermediate international literature as a process entailing discussed in relation to each other
purchasing stage) featuring different levels of involvement in in many models presented in the
different purchasing strategies. internationalisation, and different literature. Rajagopal and Bernard
Although current literature views types of advantages perceived. (1993) describe four stages that
global supply strategy as Many authors, however, couple this build purchasing management
evolving throughout companies’ process with an increasing level of internationalisation processes,
globalisation processes towards centralisation of purchasing distinguished by the level of
strong supply globalization and decisions within the company involvement in internationalisation
purchase centralisation coherence, (Birkinshaw & Morrison; 1995, and the types of perceived
several relevant factors or Gates & Egelhoff, 1986; Yang & advantages entailed by global
influence dimensions may imply a Kang, 2005). Purchasing location supply standardization. Each of
dynamic decision process involving strategies refer to this dimension these stages also involves a
various purchase and supply and can vary from central clearly defined strategy related
strategies. purchases, involving key decisions to purchasing management
In short, this research work intends made by headquarters, to local centralisation, going from buyers at
to identify relevant, procurement- purchases, where key decisions are subsidiaries to worldwide business
specific criteria and context made by subsidiaries. Thus, in a units. These four generic supply
variables affecting global supply centralised purchasing strategy, source scenarios may be described
strategy definition in terms of key decisions are made by as follows (see Chart 1): domestic
supply source (global or local) and headquarters (associated with purchasing, when companies
purchasing location (central or suppliers’ certification and purchase in the domestic market
local), analysing the behavioural selection, price negotiations and and local sourcing decisions are
patterns of these variables as well agreements, and long-term contract often made on the basis of custom
as their interactions with and design and elaboration), while and regular practices; experimental
influences on strategic alternatives operative decisions and follow-up involvement, when companies
as part of decision-making
processes.
Chart 1
Literature Background Four international sourcing scenarios
when purchasing management and economies of scales. Similarly, di Ingegneria Gestionale del
planning matches worldwide materials provided by domestic Politecnico di Milano (Italy) to
suppliers and global needs. Also, a suppliers due to adequate local study the development and
more global vision may be achieved supply conditions and having a implementation of global supply
through regional or corporate significant impact on purchase chains in multinational companies
purchasing units, which would volume or on final product quality pursuing worldwide expansion
yield additional savings from could also be subject to centralised processes. This research is
economies of scale and increased purchasing to reduce quality risks intended to build an organizational
negotiating leverage resulting from or price negotiation inefficiencies model that provides a better
larger volumes. In turn, when local or to enhance alignment with understanding of key variable
supply conditions are competitive companies’ global objectives. interaction and behaviour.
enough to warrant domestic Although current literature views Accordingly, this research work will
purchasing strategies, companies global supply strategy as analyse global supply strategies
choose to award greater autonomy evolving throughout companies’ (GSS) focusing on the relationship
to local buyers, exploiting the globalisation processes towards between two key dimensions:
significant advantages of proximity, strong supply globalization and
knowledge, and adjustment to the purchase centralisation coherence, • Sourcing strategies (i.e., the
local environment and supply. this research study explores the strategy chosen for selecting
rational decision-making criteria global supplier networks; supply
However, certain limitations could for context factors in order to show source)
derive from unforeseen situations that, depending on variable • Purchasing location strategies
in which, although relevant scenarios, a mix of different (i.e., the strategy pursued to
conditions do determine supply possibilities may be used in global distribute key purchasing
source (foreign or domestic), they supply strategies. responsibilities in global
fail to define purchasing location. organisations; purchasing location)
Such would be the case of materials Research Aims
In this research analysis, supply
provided by external suppliers
source for a given product or
because of local supply shortages In line with the background
service is considered to take into
or unreliability but that are discussed above, this article aims
account suppliers’ globalisation
insignificant in total purchases, or at exploring global supply strategy level as related to the MNC’s
purchases that are specific to of multinational companies in order supply. In turn, purchasing location
some affiliates, or when local to understand the level of for a specific product or service
representatives are present, or interdependence of the different refers to a dimension referring to
even when critical local decision areas involved. This the level of centralisation of key
adjustments are required. In these research work is part of a broader purchase management decisions.
scenarios, centralised management research project undertaken jointly Based on the analysis of the
would not yield the typical by faculty members from IAE strategic behaviour recorded in our
benefits resulting from resource Business and Management School sample, the research questions
management synergies or (Argentina) and the Dipartimento explored are the following:
Chart 2
Purchasing and sourcing strategies
Note. Adapted from “Global Sourcing: A Development Approach,” by R. M. Monczka and R. J. Trent, 1991,
International Journal of Purchasing and Materials Management, 27(2).
RQ1. Which are the internal context The MERCOSUR area was selected selecting pairs of firms and listing
variables (procurement- because it embodies the largest similarities and differences
specific variables) used for Latin American economy (54%) and between each pair and by
the definition of supply the fourth largest economic region categorizing firms according to
source and purchasing in the world, totaling a GDP of US$ variables of interest. These lists
location in MNC supply 1,100 billion in 1999 and registering and comparisons unearthed
strategy development? sustained growth since 1990. tentative answers. After the
RQ2. What external context MERCOSUR has become the second development of these tentative
variables (non-procurement- largest recipient of FDI (foreign answers, each case was revised to
specific) determine global direct investment) among emerging see if the data confirmed them, and,
sourcing and purchasing markets, with total foreign if they did, the cases were used to
strategies? investment of US$ 55 billion, improve understanding of the
RQ3. What is the link between the accounting for a notable example of underlying dynamics. After much
two decisions (supply source renewed worldwide interest in iteration between data and these
and purchasing location), and regional trade agreements answers, existing literature was
how do internal and external (Eichengreen, 2004). In this used to sharpen the insights
context variables influence context, Italian investments yielded by the inductive process.
both strategic dimensions? account for a high FDI share, which These configurations then were
also responds to a strong cultural compared to determine the specific
Research Methodology influence in the region because of characteristics of strategic
significant immigration flows dating activities. Because there was a
The empirical analysis has been back to the 1940’s and 1990’s. circular relationship between the
performed using multiple case theoretical and the empirical
studies. The case study method Specific data were collected analysis, the results of the analysis
was chosen because it constitutes a through personal, in-depth provided further information for
research strategy seeking to interviews with members of the top framework refinement.
understand the present dynamics management team in each firm,
of specific environments, and it is including key company officials in Research Sample
the most appropriate means to charge of international supply
address “how” and “why” questions management areas as well as The following section describes
regarding a set of facts (Eisenhardt, subsidiaries’ general managers and major specific developments in
1989; Yin, 1989). Qualitative supply and purchasing area each case (see Chart 3).
research approaches through managers. This method ensured
multiple case studies traditionally interviewers’ control, instant Case 1
have been favoured when the main feedback, and clarification of This family-owned business
research objective is to improve specific issues. These interviews company operates in 90 countries,
understanding of a phenomenon, were carried out directly at both with a total of 15 production plants.
especially when this phenomenon headquarters and subsidiary The company manufactures and
is complex and deeply embedded premises, over a period spanning markets supermarket refrigerating
in its context. from early 2002 to mid-2004. equipment and accessories,
The study sample included seven adjusting to local markets’
Italian MNCs expanding to the The research methodology may be requirements with standard
MERCOSUR area, varying in size divided into two stages: an initial products and customized
and industry. The geographic phase that involved an equipment. Its constant expansion
location considered for this explanatory-descriptive analysis of turned it into a medium-size
research matches a single region current literature to identify conglomerate that pursued
chosen by companies for their relevant decisional dimensions in internationalisation as its global
expansion, in order to allow for a GSS development, and a second strategy. The group’s international
comparative analysis of different stage that focused on reaching a expansion plan provides a rather
cases in the same environmental better understanding to find decentralised framework, although
and market conditions. The answers to research questions certain corporate controls are
companies selected for the through empirical application in applied according to the nature,
research sample were this research sample. term, and risk of some decisions.
manufacturing MNCs, with
upstream supply chain Collected data were analysed Case 2
development and global expansion through qualitative methods, using The company is an Italian family-
plans—to enable an adequate cross-case comparisons and owned business managed, since its
analysis for research purposes— explanation-building techniques. origins, by its owners. It
and with the same country of On the basis of Eisenhardt’s work manufactures and markets
origin, which determines the (1989), a unique methodology was chocolate products and candies,
existence of similar cultural developed to structure this type of leading the Italian market and
patterns for their global analysis. Thus, research question holding the second position in the
organisations. exploration was assisted by overall European market. The
Chart 3
Case studies
group owns 28 operating units, 31 large-scale real estate plants—located in Europe and Asia.
marketing locations, and 17 developments, and an interest The group’s growth strategy
manufacturing plants. A privately in telecommunications. The intends to develop competitiveness
owned company, it relies on a company’s sustained international through regional specialisation, in
highly professional management growth has been supported by order to satisfy global demand
team that is fully involved in explicit operation policies as well through either production plants,
international decisions. as by fluent headquarters- licensing agreements, or joint
subsidiaries communications. ventures. Thus, the company
Case 3 Centralised decisions are based on assesses not only local political and
This Italian family-owned company several criteria, such as cases economic conditions but also
ranks among top European involving relevant raw materials or cultural variables affecting supply
manufacturers in the wood panel supply products with negotiation strategy and individual
and furniture industries. It also leverage and restricted world offer. partnerships. It tries to reduce
manufactures other products for costs by standardising processes
the furniture production and Case 5 through the production of a single
decoration industries, such as This MNC manufactures and final product for the whole world.
plywood boards, resins, and markets tires for all kinds of Under this generic strategy, the
wallpaper. It owns three vehicles, ranking sixth among top definition of the types of vehicles to
manufacturing plants in Italy for world producers in its industry. be manufactured by each plant
panels and furniture, a plant in the The organization originated in Italy responds to individual market
MERCOSUR area for panels, and, a as a family business managed by its demands and needs and to cultural
plant in Belgium exclusively for founder. It owns 21 manufacturing and geographic variables.
resins. Its expansion strategy has plants in 10 countries. Although its
been based on the search for policy focuses on global products, Case 7
international marketplaces offering some products are regionally This MNC specialises in industrial
top natural resources and potential designed to adjust to the specific plant infrastructure and
consumer segments. Subsidiaries’ requirements of individual, highly architectural design, engineering,
technical and professional profitable markets. The company and construction. Its expertise
consultations with Italy constitute offers several technological focuses on five business areas: the
an ongoing activity in the company. solutions for each market segment. steel industry, infrastructure
Although the basic technology for projects, industrial process and
Case 4 tire manufacturing and design is plant exploitation, the power
This MNC focuses on the managed by headquarters, the industry, and utilities. This group
production and marketing of cable, company tends to grant leeway to includes more than 100 companies
accessories, and systems for its local subsidiaries for universal operating in over 30 countries
electricity generation, transportation, operative processes involving raw around the world. This
and distribution, and it holds materials that do not compromise organisation is based on
leading market positions final product safety. specialised product-region units.
throughout the world. The Its global purchasing strategy is
company has 54 manufacturing Case 6 strongly centralised through a
plants in 22 countries. As a This automotive MNC operates corporate business unit, except for
multinational corporation, it has through wholly owned production some categories of goods or
diversified its activities into other plants—located in Italy, Poland, services traditionally acquired at
businesses, such as tire and MERCOSUR—and joint venture the local level.
manufacturing and marketing, or licence agreements for other
Case 3
The company’s corporate supply
policy was local, depending on
domestic availability and
convenience, while critical
products were supplied externally.
Regarding purchasing strategy,
although subsidiaries were granted
ample leeway, headquarters
monitored purchasing management
Research Development supply source were the following:
operations. Usually, subsidiaries
and Findings (a) offer availability, (b) price or
informed headquarters about
freight costs, and (c) specificity or
prices quoted by suppliers for
The following section presents the labour-intensity. Regarding
evaluation and possible global,
sourcing and purchasing strategies purchasing location policies, the
more accessible alternatives. For
of the companies in the research company afforded affiliates regular raw materials, purchases
sample (see Chart 4). remarkable autonomy, although, in were centralised to exploit
some cases, prices and terms were economies of scale. Nonetheless,
Case 1 negotiated from headquarters. The product selection, production, and
The company’s strategy tended criteria used to determine launching schedules were decided
towards local supply to seize purchasing location included (a) at the country level. This global
pricing advantages and to exploit leverage (price and terms), (b) supply strategy was instrumental
local availability, unless quality or supply source (usually central if to seeking global supply chain
competitive issues arose. Thus, supply was global, and vice versa), management balance, because it
certain critical products were and (c) material relevance. The afforded a compromise between
procured centrally on account of company has chosen this global flexibility and risks associated with
quality or availability concerns. supply strategy to exploit price loss of control and alignment.
The criteria used to determine benefits and local availability,
experience in international
business, handle their global
requirements through centralised
purchasing management, accomplishing
greater efficiency and
competitiveness through global
purchasing strategies. On the other
hand, MNCs with more limited
international experience (such as
Case 1, Case 2, and Case 3) and a
solid family-business culture,
characterised by owner
management and corporate
strategies that favour local
autonomy, exhibit essentially local
needs, preferably satisfied through
local purchasing management,
achieving more effective and agile
relationships with suppliers.
Global sourcing
and purchasing strategies
definition process
Figure 2
Purchase economic value mapping in sample global sourcing and purchasing strategies
Note. This figure depicts a strategic map for the distribution of purchase value relative weight for products acquired on a global basis by each company,
according to the type of supplier (global or local) and to key purchase decision hubs (central or local). Thus, a larger proportion of a shape in a quadrant
accounts for a greater concentration of purchase economic value in that quadrant.
expected quality levels, which Local purchase with global supply. quality and cost conditions, due to
drove companies to resort to This scenario includes (a) rather obvious negotiating leverage
consolidated global supply and irrelevant materials (mostly advantages resulting from large
centralised purchase management commodities) required by all purchase volumes. In turn, when
handled by headquarters. subsidiaries, with highly companies purchase noncritical
concentrated global suppliers supplies, locally available at
Local purchase with local supply. In having local affiliates or competitive prices and quality
this scenario, the most frequent representatives, thus allowing for levels, they usually resort to locally
cases include (a) standard, locally local supply through a direct managed domestic supply to
available materials (domestic relationship with domestic ensure greater responsiveness and
production or locally based representatives, handled by local flexibility through closer buyer-
representatives for nonglobal buyers with centrally negotiated supplier relationships.
MNCs) with required quality and benchmark prices; and (b) However, on occasion, local
competitive pricing and registering components involving high quality sourcing–central purchasing and
relevant freight cost incidence, and complexity requirements, global sourcing–local purchasing
allowing companies to prefer though irrelevant as to purchase alternatives are preferred. Such is
locally managed domestic supply; volumes, which have required the case of strategic supplies
(b) customised or highly adjusted global suppliers but do not justify featuring local availability at
materials involving close buyer- centralised intervention, thus competitive price and quality
supplier interaction; and (c) allowing for greater flexibility and levels. Then, companies benefit
labour-intensive materials and swiftness through local direct from local supply on account of
general services, which require imports. physical proximity. Nevertheless,
local supply and follow-up. Thus, our study has found that central intervention in purchase
both strategies (supply source and management is justified when
Centralised purchase with local purchasing location) are defined savings are obtained through
supply. This is the least common according to specific behaviour negotiating leverage. Also, if
case, and it involves standard patterns, as shown in Table 1. companies have a strongly
materials relevant to final product centralised global strategy, key
quality and purchase value. These It is clear that global sourcing– material supply management is
materials registered local (or central purchasing and local included in that global strategy,
regional) availability at required sourcing–local purchasing situations while purchasing management is
quality and price levels. Their are commonly exploited for also centralised to reduce control
significant freight component purchasing strategies. Companies risks. MNCs also prefer a global
drives companies to prefer local purchasing relevant supplies sourcing–local purchasing
supply, with corporate intervention required by subsidiaries tend to approach for supplies required by
for supplier selection and price prefer global supply alternatives all affiliates, thus obtaining cost
negotiations to ensure quality featuring corporate purchasing and quality competitive advantages
standard compliance and to exploit intervention when they find a from global suppliers. Usually the
volume leverage. global supply base offering better materials involved in this approach
significance or frequency of Giunipero, L. C., & Pearcy, D. H. Yang, T., & Kang, C. (2005). A study
favourable conditions in cross- (2000). World class purchasing on the relationship of a strategic
strategy scenarios, such as global skills: An empirical investigation. asset seeking subsidiary with MNC
sourcing–local purchasing and vice Journal of Supply Chain headquarter. Journal of American
versa. In turn, this research does Management, 36(4), 4-13. Academy of Business, 6(2), 55-63.
not quantify the impact of
performance benefits in global Yin, R. K. (1989). Case study
purchasing management as Johnson, J. C., & Wood, D. F. (1996). research: Design and methods.
compared to other strategies (for Contemporary logistics (6th ed.). Newbury Park, CA: Sage.
instance, a more aligned approach Englewood Cliffs, NJ: Prentice-Hall.
for supply globalisation and
purchasing centralisation). Levy, D. L. (1995). International About the authors
sourcing and supply chain stability.
Journal of International Business Julio Sánchez Loppacher is a full-time
Finally, although the sample Professor of Operation and Technology
featured a wide range of industries Studies, 26(2), 343-360. Management at IAE-Management and
and company sizes, the Business School, Universidad Austral, where
conclusions presented are subject Monczka, R. M., & Giunipero, L. C. he also serves as Management Development
(1984). International purchasing: Program Director. He graduated with a degree
to the restrictions inherent to the in industrial engineering from the Universidad
nature of this sample, notably Characteristics and implementation. República Oriental del Uruguay, Uruguay, in
including the fact that it was Journal of Purchasing of Materials 1988. He also holds an MBA degree from IAE
Management, 20(3), 2-9. Management and Business School,
reduced and confined to a single Universidad Austral, and a PhD in
MNC cultural profile (Italian Management Engineering from MIP (Milano,
companies), while the study Monczka, R. M., & Trent, Italy). He has written and published several
R. J. (1991). Global sourcing: papers on operations management topics.
focused on their strategy in
A development approach.
a geographical area having Raffaella Cagliano is Associate Professor in
International Journal of Purchasing the Area of Management, Economics and
similar cultural characteristics.
and Materials Management, 27(2), 2-8. Industrial Engineering at the School of
Consequently, in order to expand Management of Politecnico di Milano, where
and deepen these conclusions, she also heads the Executive Master in
Petersen, K. J., Frayer, D. J., &
further research will be necessary Business Administration Part-Time Program.
Scannel, T. V. (2000). An empirical She is a member of the Board of EurOMA
to validate these findings in a more
investigation of global sourcing (European Operations Management
complete sample, through more Association). She received her bachelor’s
strategy effectiveness. Journal of
quantitative methods affording a degree and PhD in Management, Economics
Supply Chain Management, 36(2), and Industrial Engineering from Politecnico di
chance to test variable correlation. 29-38. Milano. She has published more than 20
articles in relevant international journals and
References Rajagopal, S., & Bernard, K. N. presented more than 30 papers at
international conferences.
(1993). Globalization of the
Birkinshaw, J., & Morrison, A. J.
procurement process. Marketing Roberto Luchi is full-time Professor of
(1995). Configurations of strategy Operations and Technology at IAE Business
Intelligence & Planning, 11(7), 44-56.
and structure in subsidiaries of and Management School, Universidad
multinational corporations. Journal Austral. He chairs IAE’s Operations and
of International Business Studies, Stevens, J. (1995). Global Technology Academic Area and is a member
purchasing in the supply chain. of IAE’s board. He graduated as an
26(4), 729-754. electromechanical engineer from the
Purchasing & Supply Management, 1,
Universidad de Buenos Aires. He also holds
Dobler, D. W., & Burt, D. N. (1996). 22-26. an MBA degree from IAE and a PhD in
Purchasing and supply management Business Administration from IESE (Spain).
Trent, R. J., & Monczka, R. M. He has published several books and articles
(6th ed.). New York: McGraw-Hill. topics in operations and technology
(1998). Purchasing and supply management.
Eichengreen, B. (2004). Latin management trends and changes
American politics and society. Coral throughout the 1990s. International Gianluca Spina is Full Professor of
Management and Business Economics at
Gable, 48(2), 1-27. Journal of Purchasing and Materials
Politecnico di Milano, where he is also Vice-
Management, 34(4), 2-11. Dean of the Management, Economics and
Eisenhardt, K. M. (1989). Building Industrial Engineering Department. He is also
theories from case study research. Trent, R. J., & Monczka, R. M. Director, and Senior Faculty Member of
Politecnico de Milano Business School. He
Academy of Management Review, (2003a). International purchasing teaches Management, Business Economics,
14(4), 532-550. and global sourcing—What are the and Operations Management in the
differences? Journal of Supply Chain Management and Production Engineering
Fagan, M. L. (1991, March/April). A Management, 39(4), 26-37. Course and the MBA program. He serves on
guide to global sourcing. Journal of the Advisory Board of the Journal of
Operations Management and is a referee for
Business Strategy, pp. 21-25. Trent, R. J., & Monczka R. M. the International Journal of Operations and
(2003b). Understanding integrated Production Management. He is the Italian
Gates, S. R., & Egelhoff, W. G. (1986). coordinator of the International
global sourcing. International Journal Manufacturing Strategy Survey (IMSS), a
Centralization in headquarters-
of Physical Distribution & Logistics global research network. His extensive
subsidiary relationships. Journal of research has resulted in authorship of more
International Business Studies, Management, 33(7), 607-630.
than 70 publications on operation
17(2), 71-92. management.