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Work Inefficiencies

An inefficient work environment means that Globe GCASH’s goods and services are not being
utilized properly… … "Work Inefficiencies (Globe GCASH)" will have a long-term negative impact
on this entity, which subtracts from the entity's value. This qualitative factor will lead to an increase in
costs.

High Staff Turnover


High staff turnover can hurt Globe GCASH’s ability to compete, because replacing valuable staff is
expenses

Bad Acquisition
Bad acquisition can hurt Globe GCASH by increasing their costs and reducing the value of
their combined businesses. Acquisitions can also distract from the core business and merge cultures
that don’t complement each other.

Poor Customer Service

One of the main issue which almost everyone seems to bring up is the poor customer service.
Users complain that the app doesn’t have adequate features to contact the customer service: huge
amount of useless auto messages instead of the possibility to talk to customer service directly.

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