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Whirlpool EMEA

SERVICE Customer Services


AWE 7519

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INFORMAZIONI DI SERVIZIO
LAVATRICE CARICA DALL’ALTO
AWE 7519
8593 751 10090
Ultima modifica: 06/05/2009
Data de allegato: 05/05/2009

LISTA PARTICOLARI 2

DISEGNO ESPLOSO 4

CARATT. TECNICHE 6

SCHEMA CABLAGGIO 8

SCHEMA FUNZIONALE 10

TABELLA ELETTRONICA 12

TESTPROGRAM 21

CODICI ERRORE 22

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LA PRESENTE DOCUMENTAZIONE SI RIVOLGE SOLO A TECNICI QUAL-


IFICATI CHE SONO A CONOSCENZA DELLE RISPETTIVE NORME DI SI-
CUREZZA.
SOGGETTA A MODIFICHE

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PAGINA 3 DE 43

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LISTA PARTICOLARI
Pos-Nr. 12NC DESCRIPTIONE

002 0 4812 459 38057 SPORTELLO FILTRO GW


002 1 4812 459 38058 CERNIERA SPORTELLO FILTRO GW
004 0 4812 440 19625 FONDO MOBILE
010 0 4812 459 48175 CORNICE ESTERNA CONVOGL. GW
010 1 4812 440 11637 CORNICE
011 0 4812 462 48054 PIEDINO ANTERIORE
012 7 4812 310 18497 CARRELLO TRASCINAMENTO KIT
012 8 4812 528 78075 PIEDINO
021 0 4812 440 10838 FRONTALE MOBILE WH GW
022 0 4812 440 10839 FIANCO MOBILE DX GW
022 1 4812 440 10841 FIANCO MOBILE SX GW
024 0 4801 101 00103 SCHIENALE
040 0 4812 417 19155 CERNIERA SPORT. SUP. GW
061 0 4812 466 88995 CONTRAPPESO
061 1 4812 466 88996 CONTRAPPESO
061 2 4812 466 88492 CONTRAPPESO INFERIORE
081 4 4812 529 18043 AMMORTIZZATORE VASCA
086 4 4812 529 18045 PERNO SUPPORTO AMMORTIZZATORE
086 5 4812 529 18052 SUPPORTO AMMORTIZZATORE
100 1 4812 440 10842 PORTA SUPERIORE PARTE ESTERNA GW
100 3 4812 440 10843 PORTA SUPERIORE PARTE INTERNA GW
100 5 4812 440 10845 PORTA SUPERIORE COMPLETA GW
110 4 4812 498 18249 MANIGLIA PORTA SUP. GW
130 0 4812 417 19193 GANCIO PORTA GW
191 0 4812 466 68596 GUARNIZIONE CONVOGLIATORE
191 1 4801 111 00817 FASCETTA
200 0 4812 418 18692 VASCA LAVAGGIO
200 1 4801 111 02216 ASS. VASCA LR 5 pins, kit
201 0 4801 101 00027 COPERCHIO
220 0 4801 111 02217 CESTELLO LR 195/M8, kit
223 0 4801 101 00104 FERMA CARICO
271 0 4812 358 18204 CINGHIA PV 1207 J4 EL
272 0 4812 528 88083 PULEGGIA 298 MM
290 0 4812 532 68078 GUARNIZIONE VASCA
301 0 4801 111 02305 MASCHERINA AWE 7519
321 1 4812 452 17694 OBLO DOMINO WH
331 0 4812 414 58306 MANOPOLA TIMER
331 2 4812 414 58307 PERNO MANOPOLA TIMER
332 0 4812 410 29501 TASTO 4 Opz.
332 1 4812 410 29502 TASTO 3 Opz.
333 0 4812 410 29503 TASTO AVVIO/ANNULLA
400 0 4801 101 00045 MOTORE MCA 45/64-148/ALB1,1000
421 0 4812 121 18285 FILTRO
421 2 4812 404 38679 SUPPORTO FILTRO ANTI-DISTURBI
430 0 4812 360 18577 POMPA SCARICO
451 0 4812 259 28919 RESISTENZA+NTC 2050W, 230V
490 0 4819 321 18136 CAVO ALIMENTAZIONE 2M
490 1 4812 321 28367 FISSACAVO
521 0 4801 111 02324 MODULO COMANDO DOMINO
521 0 4812 214 70658 MODULO COMANDO

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Pos-Nr. 12NC DESCRIPTIONE

571 0 4812 281 28468 ELETTROVALVOLA DI CARICO


571 1 4812 281 18069 SUPPORTO ELETTROVALV. CARICO
581 0 4812 271 28554 PRESSOSTATO
620 0 4812 239 58076 MODULO E4
620 1 4812 239 58046 SCHEDA PROGRAMMI
630 0 4812 271 38519 SERRATURA
653 0 4812 134 18079 GUIDA LUCE
653 1 4812 134 18078 GUIDA LUCE
653 2 4812 134 48375 GUIDA LUCE
691 0 4812 282 19485 SONDA NTC SC1
701 0 4812 530 29329 TUBO CARICO
702 2 4812 530 29453 RACCORDO ELETT.- CASS. DETERSIVI
707 0 4812 526 48244 INIETTORE DISTRIB. DET.
707 1 4812 526 48049 STAFFA SUPP. DISTRIB.
712 4 4812 418 68302 SIFONE AMMORBIDENTE
712 6 4812 418 68164 GANCIO DISTRIB. DET.
712 9 4812 418 68421 DISTRIB.DETERS.
753 0 4812 418 68187 CAMERA PRESSOSTATO
754 0 4812 530 28938 TUBO VASCA/POMPA
754 1 4812 530 28832 PALLINA BLOCC. DET.
760 0 4812 480 58403 FILTRO
781 0 4819 530 29035 TUBO SCARICO
782 0 4812 530 28941 TUBO PRESSOSTATO
787 0 4812 530 29309 TUBO SFIATO
787 1 4812 530 29311 TUBO SFIATO
794 0 4812 530 58098 GUARNIZIONE CAMERA PRE
900 0 4819 401 18686 FASCETTA STRINGITUBO
900 1 4812 401 18431 FASCETTA RACC. POMPA
900 2 4812 255 18304 SUPPORTO, TUBO
900 3 4819 401 18529 FASCETTA FISS. STRINGITUBO
901 0 4812 401 18462 FASCETTA TUBO
910 0 4812 502 48347 VITE AUTOFILET. 3,5X14
910 1 4812 502 38151 VITE 4X14
910 3 4812 502 18817 VITE PULEGGIA M8x23
910 4 4812 502 18423 VITE PT 7X15
910 5 4812 502 18705 VITE M8x35
910 6 4812 505 18367 DADO CONTRAPPESO M 8
921 0 4812 400 18047 RONDELLA PULEGGIA CEST.
930 1 4812 492 48171 MOLLA TORSIONE
930 2 4812 492 48162 MOLLA SOSP. VASCA
941 0 4812 310 19144 CUSCINETTO kit ALL 1100
953 0 4812 325 68001 ANELLO TENUTA
962 0 4812 440 98142 COPERTURA MOTORE
962 2 4812 440 11424 DISTANZIALE
965 0 4812 462 79974 COPERTURA STAFFA TRASPORTO
990 0 4812 310 19224 FISS. MASSELLO CONTRAPPESO
990 2 4812 310 18506 VITE FISS. CONTR. INF.
993 0 4819 530 29028 CURVA TUBO SCARICO
993 1 4812 290 18025 SUPPORTO RESISTENZA

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SERVICE Customer Services
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DISEGNO ESPLOSO

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SERVICE Customer Services
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DISEGNO ESPLOSO

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CARATT. TECNICHE
DIMENSIONI + PESO
DIMENSIONI MOBILE
ALTEZZA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 cm
LARGHEZZA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 cm
PROFONDITA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 cm
PESO
NETO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 kg

ALLACCIAMENTI ELETTRICI
TENSIONE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 V ± 10%
FREQUENZA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Hz
FUSIBLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 A
CONSUMO ENERGIA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ~2.3 kW

CESTELLO
VOLUME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 l
VELOCITA LAVAGGIO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 rpm
CENTRIFUGA
MAX. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1000 rpm

PRESSOSTATO
LIVELLO1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 - 12/14
TRABOCCO STACCO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 - 16

BLOCCAPORTA
TIPO INTERUPTOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Switch with PTC heater of bimetal
TENSIONE NOMINALE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 (90 - 264) V
TEMPO BLOCCAGGIO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ≤ 6 s
TEMPO SB́LOCCAGGIO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 - 65 s

ELETTROVALVOLA CARICO
TENSIONE NOMINALE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 - 240 V / 50 Hz
PORTATA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (1.5 - 5 bar) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 l/min
CAMPO DI PRESSIONE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0.3 - 10 bar
RESISTENZA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (20 °C) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.8 kΩ

POMPA DI SCARICO
TENSIONE NOMINALE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 - 240 V / 50 Hz
POTENZA TOTALE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 W
RESISTENZA (BOBINA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224 Ω
CAPACITA NOMINALE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (0.55 - 1 m) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 ± 2 l/min
POSIZIONE TUBETTO IN DOTAZIONE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0.9 - 1.25 m

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RISCALDAMENTO
TENSIONE NOMINALE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 V + 10 %, -15 %
POTENZA TOTALE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2050 W
RESISTENZA (20°C) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Ω
CORRENTE DERIVATA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . < 0.8 mA
SONDA NTC
RESISTENZA NTC

0 °C 35.9 kΩ
30 °C 9.8 kΩ
40 °C 6.6 kΩ
50 °C 4.6 kΩ
60 °C 3.2 kΩ
70 °C 2.3 kΩ
95 °C 1.1 kΩ

MOTORE
RESISTENZA CONTATTI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (20 °C)
STATORE (FULL FIELD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.80 Ω
ROTOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.00 Ω
TACHIMETRICA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68.70 Ω

UNITA DI CONTROLLO
TIPO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DOMINO
TENSIONE NOMINALE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 V - 240 V
FREQUENZA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Hz
USCITE

Motor M7.6 - DSS3.2 >40 V


Aquastop AQ2.2 - DSS3.2 230 V
In pump step AQ2.1 - DSS3.3 230 V
NTC Not measurable —
Pump DP2.1 - DP2.2 230 V
Doorlock DSS3.1 - DSS3.3 230 V
Pressostat E4 - E2 230 V
- empty PR2.1 - E2 230 V
- full PR2.2 - E2 230 V
Valve (Rast 2.5) V2.1 - V2.2 >170 V
Options Not measurable —

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SERVICE Customer Services
PAGINA 10 DE 43

SCHEMA CABLAGGIO

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SERVICE Customer Services
PAGINA 11 DE 43

LEGGENDA

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SCHEMA FUNZIONALE

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LEGGENDA

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PAGINA 14 DE 43

TABELLA ELETTRONICA

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PAGINA 15 DE 43

TABELLA ELETTRONICA

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PAGINA 16 DE 43

TABELLA ELETTRONICA

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TABELLA ELETTRONICA

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TABELLA ELETTRONICA

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PAGINA 19 DE 43

TABELLA ELETTRONICA

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PAGINA 20 DE 43

TABELLA ELETTRONICA

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PAGINA 21 DE 43

TABELLA ELETTRONICA

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PAGINA 22 DE 43

TABELLA ELETTRONICA

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TESTPROGRAM

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PAGINA 24 DE 43

CODICI ERRORE

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PAGINA 25 DE 43

CODICI ERRORE

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PAGINA 26 DE 43

CODICI ERRORE

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PAGINA 27 DE 43

CODICI ERRORE

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SERVICE BULLETIN 4812 712 40355


AUTHOR: Ronny Schuricht
TRANSLATOR: Mauro Barresi
LAST_UPDATE: 11/05/2011
VERSION: 1.0
TITLE: Water dripping from lid onto side panels.
SUBJECT: In rare cases, when the lid is opened after a washing cycle, water drips down the side panels.

REMEDIAL ACTION
If customer claims wet side panels, remove the lid and put some silicon in the area of the frame like shown in the pictures.

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SERVICE BULLETIN 4812 712 40354


AUTHOR: Ronny Schuricht
TRANSLATOR: Mauro Barresi
LAST_UPDATE: 07/02/2011
VERSION: 1.0
TITLE: new fixation pin for shock absorber
SUBJECT: Since 8th dec. 2010 a new pin fixing the shock absorber to the tub is used in production .

REMEDIAL ACTION
The new pin is interchangeable with the old version. In SPC the old pins will be replaced by the new version.

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SERVICE BULLETIN 4812 712 40317


AUTHOR: Ronny Schurricht
TRANSLATOR: Mauro Barresi
LAST_UPDATE: 01/07/2009
VERSION: 1.0
TITLE: Heating Element alternative solution.
SUBJECT: In special conditions it can occur that the heating element after a short period gets broken caused by very hard
water (limestone) or variations in power supply.

REMEDIAL ACTION
If the heating element gets broken under mentioned conditions we recommend using the alternative heating element that is
nickel treated and usable for power supply up to 240V.

According to SPC 600 pieces will be on stock from week 52 onwards.

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SERVICE BULLETIN 4812 712 40308


AUTHOR: Ronny Schurricht
TRANSLATOR: Mauro Barresi
LAST_UPDATE: 01/07/2009
VERSION: 1.0
TITLE: wiring as spare part
SUBJECT: Due to some requests we introduce all the wiring cables between timer and the different components as spare
parts.

REMEDIAL ACTION
Please find the needed wiring in the tables on the following pages.
The wirings will be not included in any Service Info. In the tables underneath you can find standardized wirings that are
covering all versions of machines. Therefore they can be longer than the original ones. When installing the new wirings the
original routing of cables must be kept in order to avoid any damages caused by kinking or touching with other components.

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AUTHOR: Ronny Schuricht
TRANSLATOR: Mauro Barresi
LAST_UPDATE: 21/01/2010
VERSION: 1.0
TITLE: "F08"at end of cycle and "clean filter"indication
SUBJECT: A new software for the controlboards mentioned below has been released. The new software includes a modifi-
cation of F08 identification and an improvement of the pump cycle in order to avoid "long drain"and "clean filter"indications,
caused by ecoball sticking.

REMEDIAL ACTION
"F 08": If that failure indication appears at the end of a wash cycle and all parts like heating element and wiring are ok, then
replace the original control board by the new one and program the board by SAM.

"clean filter": If this indication appears, but the pump filter and the drain hoses are empty, not kinked and well mounted
and it is sure, that the indication is related to ecoball sticking in the drain hose (tub-pump) even it is already replaced by
the new version (SB 481271240326), then replace the original control board by the new one and program the board by SAM.

Only the mentioned basic control boards are available with the new software!

Please use the new control boards as spare part only in case of the above described behaviours. For any other rea-
son, please use the control boards according to Service Info.
The control boards will be substituted by the new versions step by step in respect of the production capacity of the supplier.
It’s planned to introduce the new control boards in production completely until week39 2009.

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AUTHOR: Ronny Schuricht
TRANSLATOR: Mauro Barresi
LAST_UPDATE: 16/05/2011
VERSION: 1.0
TITLE: F23 appears, but pressure switch is ok.
SUBJECT: The customer claims the failure indication F23.

REMEDIAL ACTION
Pressure switch Failure
This failure code can be also generated by a defect heater or a defect drain pump or bad harness connections to heater or
drain pump.
To exclude the drain pump and the heater as root cause, please check:
1. Check if the drain pump is running and check for foreign objects in the filter (see F03)
2. Inverse the mains plug polarity (by turning the mains plug or by changing polarity of single connectors of the power cord
on the RFI Filter => ATTENTION: unplug appliance from mains before touching the single connectors!!!)
If with inversed polarity failure code remains F23, continue with checks for Pressure switch. If with inversed polarity failure
code changes to F12, check for Heater failure F12.

Pressure switch failure:


If the CCU can not properly read the OPEN or CLOSED status of the pressure switch contacts or if the CCU detects during
the wash cycle that the pressure switch contact for the wash level L1 (11-14) and the pressure switch contact for level
"empty drum L0"(11-12) are CLOSED or OPEN simultanously for 10 sec., this failure will be displayed.

Potential Causes
• Check the wiring connections between the pressure switch and the CCU (2 connectors on pressure switch and 2 connec-
tors on CCU)
• Check for proper operation of the pressure switch contacts (without water: 11-14 open, 11-12 closed, with water: 11-14
closed, 11-12 open).
Check the electrical resistance of the pressure switch for open and closed contacts without and with water.
• Start the Service program. If the problem persists the Error Code F23 will be displayed.
• If no issue found, check other points from hydraulic system like blocked air trap or blocked pressure switch hose (see
failure F01 and F03)

If these actions do not solve the issue and all parts like pressure switch and heating element are working correctly, then
exchange the control board by the new version indicated in the table below.

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AUTHOR: Ronny Schuricht
TRANSLATOR: Mauro Barresi
LAST_UPDATE: 31/03/2009
VERSION: 1.0
TITLE: rotary program selector Domino
SUBJECT: In some washing machines with Domino control unit and rotary program selector it was detected, that turning
of program selector is too hard, program selection not possible or program indication is different from selected program.
Related machines are of production week 10 and 11 2009.

REMEDIAL ACTION
If such a failure occurs on machines of mentioned production period, the rotary program selector has got a mechanical
defect. The related control units are supplied by Bitron with production week 09 and 10 2009. They have to be exchanged
according to the spare part list in the related Service Info.

How to identify the related control units:

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AUTHOR: Juergen Reinhardt
TRANSLATOR: Mauro Barresi
LAST_UPDATE: 17/11/2009
VERSION: 1.0
TITLE: F06 randomly displayed in Domino controls

CAUSE
Sensible failure detection in drive system for safety reasons

REMEDIAL ACTION
Please check the following points:

Load:

Was there bulky load in the drum or was the machine overloaded ?

Drive system:

Please check the tacho generator (resistance and cable).

Please guarantee a proper and tight seat of the belt on drive shaft and pulley.

Please check the electrical connections between controls and motor.

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AUTHOR: Ronny Schurricht
TRANSLATOR: Mauro Barresi
LAST_UPDATE: 13/10/2010
VERSION: 1.0
TITLE: Start Delay Indication
SUBJECT: Some customers are claiming that the Start Delay function is not working well. The machine seems to start one
hour earlier than expected. For example, at Start Delay time 3hours the indication is switching from h:03 to h:02 after 1
minute.

REMEDIAL ACTION
The Start Delay function is working correct.

Reason for this behaviour is following:

If the start time is after 3h 00min it’s indicating h:03


If the start time is after 2h 59min it’s indicating h:02
If the start time is after 2h 00min it’s indicating h:02
If the start time is after 1h 59min it’s indicating h:01
If the start time is after 0h 59min it’s indicating :59
If the start time is after 0h 30min it’s indicating :30

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SERVICE BULLETIN 4812 712 40319


AUTHOR: Ronny Schurricht
TRANSLATOR: Mauro Barresi
LAST_UPDATE: 27/03/2009
VERSION: 1.0
TITLE: Avoiding F13 in the field.
SUBJECT: In the field we have a few cases of F13 caused by leakage due to water flowing into the electrical contacts of
door lock during final spin.

REMEDIAL ACTION
In order to avoid water leakage in production (week 10/2009) an insulation tape was implemented, stacked on the upper
part of door lock. (see the picture)
The application of insulation tape by serviceman is always necessary, when water leaks between lid of machine and front
panel.
Insulation tape: dimensions: 9 x 2 x max. 20 mm, material: Polyethylene foam.

The usage of insulation tape is a temporary solution.


In order to solve this problem in the future the door lock will be modified in the critical area and a new service bulletin will be
issued.

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SERVICE Customer Services
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SERVICE BULLETIN 4812 712 40315


AUTHOR: Ronny Schurricht
TRANSLATOR: Mauro Barresi
LAST_UPDATE: 01/07/2009
VERSION: 1.0
TITLE: Bearing kit does not fit.

REMEDIAL ACTION
We have some claims about spare part bearing kits, that doesn’t fit in the tub. Reason is a material change in production
that causes slightly different measures.
In Alliance LR machines the new bearing kit is used since week 49/2007.

In case of exchanging the bearing kits, it’s important to take care about the correct bearing kit according to Service Info.

© Whirlpool EMEA www.scc-service.com

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