Professional Documents
Culture Documents
Notes Page
The Abbott ARCHITECT® System is manufactured and/or distributed by Abbott Laboratories, U.S.A.,
Abbott Park, IL 60064.
REVISION STATUS
Document Control Content or Pages Revised, Added, or
Revision Date
Number Deleted
201532-101 December 2005 New Release
201532-102 August 2006 Pages revised: 3, 12, 13, 16, 1-8, 1-12, 2-23, 2-20,
2-29, 2-30, 3-23, 4-15, 5-15, A-14, and Exam-4
All samples (printouts, graphics, displays or screens, etc.) are for information and illustration purposes
only and shall not be used for clinical or maintenance evaluations.
Any product information in this document should be used in conjunction with the latest version of the
Operations and Service Manuals. If any discrepancies in information exist within this document or any
other, the latest version of the Operations and/or Service Manual takes precedence.
All Abbott Laboratories product names and trademarks are owned by or licensed to Abbott Laboratories,
its subsidiaries or affiliates. No use of any Abbott trademark, trade name, trade dress, or product name may
be made without the prior written authorization of Abbott Laboratories, except to identify the product or
services of Abbott Laboratories. All other trademarks brands, product names, and trade names are the
property of their respective companies. All rights reserved.
Except as permitted above, no license or right, expressed or implied, is granted to any person under any
patent, trademark, or other proprietary right of Abbott Laboratories.
Each person assumes full responsibility and all risks arising from use of the information. The information
is presented “AS IS” and may include technical inaccuracies or typographical errors. Abbott Laboratories
reserves the right to make additions, deletions, or modifications to the information at any time without any
prior notification.
ARCHITECT ci8200®, c8000®, i2000® ARCHITECT ci8200, c8000, i2000, and i2000SR Systems are
i2000SR® and Systems registered trademarks of Abbott Laboratories.
This guide was developed and produced by U.S. Commercial Training Dallas, TX.
Copyright 2005 and 2006, Abbott Laboratories, Abbott Park, Illinois.
Notes Page
CONTENTS
Introduction .................................................................................................................... 1
Appendix......................................................................................................................A-1
Notes Page
TRAINING OVERVIEW
The ARCHITECT® System is a fully-automated system allowing random and continuous access. The
Retest Sample Handler (RSH) module is the portion of an integrated instrument system with which the
operator interacts to load and unload samples. The sample-handling module moves samples from the
loading platform to each aspiration point on any processing module through an instrument system. When
testing is complete, the samples are returned to the loading platform for operator removal and storage.
The ARCHITECT System is designed to be a multi-module system. That means you can combine multiple
Processing Modules (PMs) to form one workstation that is controlled by a single System Control Center
(SCC). A single, primary Sample Handler transports samples through the system regardless of the number
of Processing Modules and types. The number of tests performed per hour and the types of assays
performed vary depending on the configuration of system.
The ARCHITECT RSH training program is an integrated, ongoing approach designed to provide the
knowledge and skills needed to perform service calls effectively on the ARCHITECT System.
Goals
Upon completion of the training program you will be able to:
2. Use diagnostic tools and interpret troubleshooting data to isolate the root cause of failure.
4. Perform the procedures associated with Planned Maintenance (PM) and/or Preventative Maintenance
Inspection (PMI), Instrument installation and Instrument Integration.
Materials
The information for the RSH Service Training Class will be presented by instructors using the following
materials:
• ARCHITECT RSH Service Training Guide
• ARCHITECT RSH Service and Support Manuals
• ARCHITECT Systems Operations Manual
• Technical Service Bulletins (TSB)
• Instrument Service Advisories (ISA)
ARCHITECT System and RSH Service and Support Manuals, ARCHITECT System Operations Manual,
Technical Service Bulletins, and Instrument Service Advisories can be accessed through the Abbott Global
Service and Support (GSS) intranet site unless otherwise noted.
Service Personnel should keep their laptop updated to contain current revision levels of materials through
timely installation of CD-ROM updates and/or replication.
GRAPHIC CONVENTIONS
Throughout the text, icons and signal words appear where the nature of the information warrants special
attention.
General Icons
Note
Reference Materials
Diagnostic Information
Notes Page
HAZARDS
The ARCHITECT RSH has been designed for optimal operator safety. However, this does not reduce the
importance of safety awareness where hazards exist. This section describes the types and locations of
potential hazards that could cause physical harm or damage to the laboratory environment or where failure
to follow instructions may result in instrument failure or generation of erroneous patient results.
This section describes the types and locations of potential hazards that could cause physical harm.
Warnings are inserted throughout this Service Training Guide to alert Service Personnel to potential
hazards.
Review the Hazard and Safety Information contained in the ARCHITECT RSH Service
and Support Manual Section: General Data and the ARCHITECT Systems Operations
Manual, Section; 8 Hazards, for complete information.
CAUTION: Class 2 Laser Warns against direct viewing into the bar code laser beam or
Radiation. Avoid eye exposure reflections from the beam.
to laser light. Do not stare into
beam.
WARNING: Hot Surface Identifies an area where a hot surface is present or may be
CAUTION: Hot Surface present in case of an instrument malfunction.
WARNING: Probe Stick Hazard Identifies an activity or area where probes may be present.
Identifies an activity that may present a safety related hazard, and advises the Operator to consult
caution/warning instructions. Examples Include:
CAUTION: Lifting Hazard Identifies an activity where one may be required to lift or move
a heavy object. Obtain assistance when moving and/or use
appropriate lifting devices.
CAUTION: Moving Parts Identifies an activity or area where moving parts are present.
CAUTION: Chemical Hazard Identifies an activity or area where hazardous chemicals are
present. Refer to the Material Safety Data Sheet (MSDS) or
package insert for specific safety information.
WARNING: Splash/Spray Identifies an area where fluids may be under pressure.
Hazard
CAUTION: Possible Identifies an area where electrostatic discharge may be present.
Electrostatic Discharge Shock A ground strap must be worn while servicing the system.
Note: Card Cage Ground A protective grounding symbol appears on the ARCHITECT®
System at any electrical terminal that must be connected to
earth ground before any other connections can be safely made
to the equipment.
Icon Description
NOTE: The alternating current symbol appears on the
ARCHITECT® System at a terminal to which or from
which an alternative (sine wave) current or voltage can
be applied or supplied.
NOTE: On an electrical switch, a vertical bar identifies the ON
position.
The labeling of ARCHITECT System reagents/calibrators/controls or liquid consumables may include one
or more of the following hazard symbols. The symbols and/or other country specific warnings are used to
convey properties of the chemical or chemical mixture, and to notify the user that precautions should be
taken when handling material. Always consult the Assay-specific Package Insert or Material Safety Data
Sheet for further information.
Electrical Hazards
The ARCHITECT System does not pose uncommon electrical hazards if it is installed properly and
connected to a power source that meets required specifications.
Basic electrical hazard awareness is essential to the safe operation of any system. It is recommended that a
ground fault circuit interrupter be used when working in a wet environment. Only qualified personnel
should perform electrical servicing. Elements of electrical safety include, but are not limited to the
following:
• Inspect electrical cabling into and on the ARCHITECT System periodically for signs of wear and
damage.
• Determine the cause of blown fuse or thrown circuit breaker and correct the problem before attempting
to resume operation of the equipment. Only use replacement fuses of the specified type and electrical
rating.
• Assure the power to the instrument is turned OFF when designated within the performance of certain
service procedures. Be aware that a high voltage charge may remain on the power supply with the
power OFF.
• Use an electrically insulated tool to disconnect the Power Supply and short both male pins to the
instrument chassis.
• Keep liquids away from all connectors of electrical or communication components. Unplug the
instrument before clean-up of major liquid spills.
• Make sure hands are dry prior to touching any switches or outlets.
• Keep the floor dry and clean under and around the ARCHITECT System.
• Follow the ARCHITECT System’s instructions to remove power to the processing module(s) and
sample handler when designated within the performance of certain procedures.
• Use only approved power cords and electrical accessories, such as those supplied with the instrument,
to protect against electrical shock. Connect power cords only to properly grounded outlets.
NOTE: Refer to the ARCHITECT System Service and Support Manual, System
Specifications for additional information.
Mechanical Hazards
The RSH System is an automated system that operates under computer control. As with most automated
equipment there is potential for injury and bodily harm from moving mechanical components whenever
the instrument is in operation. The ARCHITECT System minimizes mechanical hazards by providing
guards to protect against accidental contact with moving components.
The ARCHITECT System requires accurate positioning of all sample, reagents, calibrators, controls, and
consumables before executing any program. If safe guards must be removed or disconnected during setup
and testing procedures, use caution. Stay a safe distance away from the moving components; fast moving
parts may cause injury. Always replace the safe guards upon completion of setup and testing procedures. It
is never acceptable for instrument operators to reach into the instrument when it is in an operating mode.
Should intervention be necessary during a run, the run should be interrupted according to instructions
defined in the ARCHITECT Systems Operations Manual.
Injury may result in the event of an instrument malfunction or an unexpected sequence of mechanical
component movements. Basic elements of mechanical equipment safety include but are not limited to:
• Never bypass or override a safety device unless during setup or testing activities.
• Never operate the instrument without protective covers and barriers in place unless during setup or
testing activities.
• Never allow any part of the body to enter a range of mechanical movement during system operation.
• Do not wear articles of clothing or accessories that could catch on the ARCHITECT System.
• Keep pockets free of items that could fall into the system.
• Keep all protective covers in place when instrument is running.
• Be especially cautions when performing adjustment, maintenance, cleaning, or repair procedures.
• Use caution when loading sample carriers.
• Learn your system, and follow instructions carefully.
Laser Light
Laser classification schemes are used to describe the capability of the laser or laser system to cause injury
to personnel. The higher the classification number, the greater the potential hazard. The lasers on the RSH
System emits a Class 2 laser radiation.
When these products are used according to its operating instructions, the laser does not present a hazard to
the eyes. Never stare directly into the beam, look into the aperture, place any optics into the beam or
bypass interlocks. Failure to follow proper procedures may result in an eye injury.
Only Abbott trained personnel or Service Personnel should remove the inner protective covers that enclose
the embedded laser.
Do not remove, damage or obliterate any of the laser warning labels. If any label becomes illegible, replace
it.
Figure 1 Figure 2
Biological Hazards
The following activities may involve the presence of potentially infectious materials:
• Handling samples, reagents, calibrators, and controls.
• Cleaning spills.
• Handling and disposing of waste.
• Moving the System.
• Performing maintenance procedures.
• Performing decontamination procedures.
• Performing component replacement procedures.
Precautions
All instruments that have been used to process clinical specimens, reagents, controls, calibrators, etc., that
contain human sourced material must be treated as potentially infectious. Follow ADD’s Biosafety
procedures, which include, but are not limited to the following precautions:
• Wear gloves, lab coats, and protective eye wear when handling human sourced material or
contaminated instrument components.
• Do not pipet by mouth.
• Do not eat, drink, smoke, apply cosmetics, or handle contact lenses when handling human sourced
material or contaminated instrument components.
• Clean spills of potentially infectious materials and contaminated instrument components with a
detergent followed by an appropriate disinfectant, such as 0.1% sodium hypochlorite or other suitable
disinfectant.
• Decontaminate and dispose of all potentially contaminated materials into the appropriate biohazard
waste system in the facility. Probes and other sharp objects should be placed in puncture resistant
sharps containers for disposal.
If exposed to infectious or potentially infectious materials, immediately cleanse the affected area, then seek
medical attention as soon as possible:
• Eyes - rinse with water for 15 minutes.
• Mouth - rinse with water.
• Skin - wash the affected area with soap and water.
• Puncture wound - allow to bleed freely. Wash the affected area with soap and water.
Report all accidents to your Manager and Workman’s Compensation Administrator. Additional
information is available on ADDonline.
1. Wear appropriate personal protective equipment such as gloves, lab coat, and protective eye wear.
4. Wipe the area with an appropriate disinfectant such as 0.1% sodium hypochlorite.
5. Dispose of spilled and contaminated material in accordance with the facilities waste disposal
procedures.
Always wear appropriate personal protective equipment (protective eye wear, gloves, lab coat) while
performing decontamination activities.
NOTE: Refer to the ARCHITECT RSH (or appropriate Processing Module) Service
and Support Manual, Procedure Section, to view the pre-service
decontamination procedure.
1. Remove all specimens, reagents, controls, calibrators, etc., from the instrument.
2. Cycle 0.5% sodium hypochlorite solution (chlorine bleach) through the fluid pathway (including
probes, if applicable) that contacted the human sourced material or products containing potentially
infectious material. Allow the solution to stand for a minimum of 10 minutes. If a chlorine bleach
solution cannot be used, cycle buffer or water through the fluid pathway to thoroughly flush the fluid
pathway.
4. Rinse waste containers with 0.1% sodium hypochlorite or other suitable disinfectants prior to shipping
or disposal.
5. Wipe down the surface of the instrument and each component with a detergent solution followed by an
appropriate disinfectant such as 0.1% sodium hypochlorite.
Under normal circumstances, printed circuit boards, Field Replaceable Units enclosed inside the skins of a
computer, and peripheral equipment are not considered contaminated. Decontamination may affect the
performance of such materials.
Chemical Hazards
Service Personnel may be exposed to hazardous chemicals when handling reagents, calibrators, controls,
or liquid consumables.
The following activities may involve the inadvertent exposure to hazardous chemicals:
• Handling reagents, calibrators, and controls.
• Cleaning spills.
• Handling and disposing of waste.
• Moving the c8000 System.
• Performing maintenance procedures.
• Performing decontamination procedures.
Precautions
In general, observe the following precautions when handling chemicals:
• Consult Material Safety Data Sheets for safe use instructions and precautions.
• Avoid contact with skin and eyes. If contact with material is anticipated, wear impervious gloves and
protective eyeware and clothing.
• Always maintain good housekeeping. Do not eat, drink, or store food and beverages in areas where
chemicals are used.
• If irritation or signs of toxicity occur after exposure, seek medical attention.
Hazard symbols that appear on ARCHITECT® System product labeling are accompanied by Risk (R) and
Safety (S) numbers and represent specific risk and safety phrases as defined by applicable European
Community Directives. The risk and safety phrases describe precautions to be used when working with a
particular chemical or chemical mixture. For all Risk (R) and Safety (S) numbers that appear on product
labeling, refer to the corresponding phrases indicated in the respective package inserts. Other country
specific warning and precautions may be included on the labeling.
Some products contain sodium azide. Observe the following precautions when using products that contain
sodium azide:
• Do not autoclave product containing sodium azide.
• Flush drains thoroughly with water after disposing of solutions containing sodium azide to prevent
metal azides from forming on lead or copper pipes in laboratory plumbing. These azides can explode
upon percussion, such as hammering.
To remove contamination from old drains suspected of azide accumulation, the U.S. National Institute of
Occupational Safety and Health recommends the following procedure:
Physical Hazards
To avoid potential injuries, safe practices should be observed while working with the following physical
hazards.
The probes are sharp and potentially contaminated with infectious materials. Avoid contact with the tip of
these parts and handle them cautiously in order to prevent injury. Use mechanical means to remove
contaminated broken glassware.
Dispose of sharps in an appropriately marked, puncture-resistant, and leakproof container before treatment
and disposal.
Heavy Objects
The system is heavy and sections of the shell are unsupported. Ensure that you have adequate help before
attempting to move the system.
Lift only on solid sections of the frame; do not exert pressure on unsupported sections.
When moving or lifting heavy objects, obtain assistance and always use proper lifting techniques.
Trip Hazard
The ARCHITECT System is equipped with a power cord and various System Control Center and computer
connectors. To avoid a tripping hazard, ensure cords in high traffic areas are properly stowed.
Static Hazard
Static protective procedures are used during the manufacture of PC boards. Replacement PC board
assemblies are also protected by use of static protective packaging, as well as boxed to prevent physical
damage. Assemblies that have failed and are returned for repair are also handled at the repair shop under
static protection procedures.
Continued use of the protective shipping boxes, both during shipping and storage, eliminates most failures
caused by physical damage.
Static protective kits are designed to keep the Service Personnel, replacement part, work surface, and
instrument at the same ground level. These kits usually include the following parts:
Kit parts
Static protective workmat (optional)
Wrist strap and attaching cable
Grounding clip or cable.
Generally, an instruction set accompanies the kit; however, in the absence of specific instructions, follow
the “ESD Procedure" outlined below.
ESD Procedure
NOTE: Use where ESD symbol is present.
2. Attach wrist strap to wrist and workmat if provided; make sure the metallic button on the inside of the
wrist strap is in direct contact with skin.
3. Place PC boards or other static sensitive subassemblies, removed from the instrument, on a static
protective surface.
4. The defective subassembly should be placed in the static-protective bag before removal from the
workmat area.
END OF MODULE
OVERVIEW
This module discusses the following subjects:
• Service Documentation
• General Troubleshooting Principles
• General Service Precautions
Notes Page
INTRODUCTION
The ARCHITECT® System Operations Manual and the RSH System Service and Support Manual contains
instrument-specific information designed to provide the knowledge and skills needed to operate and
perform service calls effectively and safely on the ARCHITECT System.
In this section, you will be introduced to the various manuals, documents, diagnostic software programs
and commands required for servicing the RSH System.
Objectives
After completing this module, the student will be able to:
1. Access information necessary to identify and resolve operational and hardware errors.
3. Identify the various sources of service documentation and describe the types of information contained
in each.
4. Locate and describe the Implementation Classifications of a Technical Service Bulletin (TSB).
Notes Page
OVERVIEW OF MATERIALS
ARCHITECT® System Service, Operations, and Assay manuals can be accessed through the Global
Service and Support (GSS) intranet site unless otherwise noted.
Service Personnel should keep their laptop documents at the current revision levels through timely
installation of CD-ROM updates and/or replication.
2. Type the web (URL) address provided by your instructor ____________________ into the address
box and press the ENTER key on the keyboard.
3. Wait for the website to load. The Home page for the Abbott Global Service and Support site will be
displayed.
4. The left side of the Home page contains a menu. Place the mouse over the ARCHITECT® selection
and click to open.
5. Wait for the Home page for ARCHITECT Service and Support to load and display. The titles of
available documents are to the left of the page with the available instruments extending to the right.
Buttons at the top of the page are used to access tools and databases.
6. To select a document, click on the desired instrument (RSH System) located to the right of the
document name.
8. Exiting from a document varies depending on the document. All documents can be closed by clicking
on the “X” in the upper right corner of the window. Some documents contain internal navigation
buttons which can be used to return to the Home page for ARCHITECT® Service and Support.
The RSH Service and Support Manual is the reference for repairing the RSH System. It contains
instrument-specific information, including the following sections:
SECTION TOPIC
Proprietary Info • Liability disclaimer, trademarks listing and the service manual revision log.
General Data • Product overview, information on manual usage, accident prevention symbols
and functional description.
Troubleshooting • Contains reference and normal operation information for the system.
• Includes block and functional diagrams, fuses, test points, card cage and LED
operating conditions.
Parts Lists • Lists of Supplemental Tools and Supplies.
• Links to the list of Customer and Field Service Replaceable parts.
Removal and • Removal & Replacement procedures indexed by number to the linked Parts
Replacement list.
Procedures • Configuration, adjustment, calibration, checks, and test procedures used to
setup or verify instrument operation.
• Procedures used to assist in troubleshooting.
Planned • Preventative Maintenance (PM) recommendation checklist.
Maintenance • Recommendations may be subject to change due to local business or
regulatory needs.
Pre-Site Interview & • Site specifications and a checklist that outlines the activities of Field
Inspection Personnel.
• An action item summary is included in the checklist.
Installation & Setup • Activities required to install or relocate a system.
The Advisor/eSolutions, or the current Troubleshooting Information System, is a tool for use by all Abbott
Service and Support Personnel. It is intended to be utilized as a troubleshooting aid to assist with error
code or observed problems.
The ARCHITECT System Operations Manual is the reference for operating ARCHITECT c8000® and
i2000SR® Systems and includes information on the RSH System. It describes the Systems and their
components, installation procedures, theory of operations, and operating procedures. The manual also
provides a description of the various diagnostic checks, routine maintenance procedures, and a
troubleshooting guide.
The TSB and ISA all Product Database is used for the distribution of Technical Service Bulletins (TSB)
and Instrument Service Advisories (ISA) to Abbott Personnel only. Local users can access the database
directly from the Abbott server, while field users can access a locally replicated version. The TSB and ISA
databases are also contained in the online manual. Once you are within the database choose ARCHITECT
c8000® (126) or ARCHIECT i2000SR® (116) Systems to view TSBs or ISAs relevant to the Processing
Module the RSH is on.
RSH ISA and TSBs are contained in both the ARCHITECT c8000 and i2000SR database locations.
TSBs:
Technical Service Bulletins are used to notify Service Personnel of the following:
• Physical change or modification to instrument requiring on-site implementation by Areas of the
World.
- Examples of TSBs include:
- Instrument Safety improvements
- Enhanced Result generation
- Instrument features
• Implementation Classification and other guidelines for identifying affected instruments.
- Immediate or Mandatory
- Next Repair, Call, or Service
- Optional
• TSB completion is tracked on each instrument through a TSB Sticker. When a TSB is performed
the TSB number should be crossed off on the sticker.
• TSB completion is also tracked within the Complaint Handling System.
NOTE: The TSB Sticker on the ARCHITECT c8000 is located on the left front door
near the syringe area. The TSB Sticker on the ARCHITECT iSystem is located
on the underside of the RV Access Door.
ISAs:
Instrument Service Advisories are used to notify Service Personnel of the following:
• Field Service communication of information on a particular product, product group or electronic
documentation.
- Examples of ISAs include:
- Changes to parts
- Troubleshooting assistance
- Software Changes
• ISAs can be used as a supplement to the service manual until a revision of the manual containing
the information is available.
• Performance of an ISA is usually not tracked on the instrument.
DIAGNOSTICS SCREEN
The ARCHITECT System software provides a user-friendly interface for performing diagnostic activities.
The Diagnostics screen displays the available diagnostic procedures. Once you initiate a procedure, step-
by-step instructions walk you through its completion.
From the Diagnostics screen you can initiate a diagnostic procedure. You can also access windows to view
information for a procedure prior to performing it and print the Procedure report.
Diagnostic procedures are grouped by module type, and then by category. Each category is represented by
a tab on the Diagnostics screen.
NOTE: Diagnostic Controls will be discussed throughout the training guide. For
additional information regarding Diagnostic Controls refer to the
ARCHITECT System Operations Manual, Section 10; Troubleshooting and
Diagnostics.
Module
Diagnostics for 08:00:2002
DIAGNOSTIC PROCEDURES
Precision
6114 Install/Delete Assay
ICT
6115 Install/Delete Procedures
Utilities
6116 Update 6115 Procedure
Other
Fuses/Motors
M&D Procedures
Below is a listing of Maintenance & Diagnostic (M&D) Procedures and their function:
NOTE: For a complete list of M&D procedures including, their scope, time to
complete, user, status, and special tools, refer to the ARCHITECT RSH Service
and Support Manual, Procedures Section.
1119 Transport Calibration • Aligns the Carrier Transport to the bays and Carrier Positioner.
• In addition, the Carrier Positioner back lash and pitch are calculated.
3222 RSH Bar Code Calibration • Calibration positions for Sample ID bar codes are defined for the RSH bar
code reader.
3252 RSH Bar Code Reader Test • Moves a carrier from a bay and section to the bar code reader where the
carrier and sample tubes are read.
3317 RSH Test • Test sample carrier movements from the RSH bay 1, bar code reader,
aspiration point(s). All other carriers move from the RSH bays to the carrier
positioner(s) and back to the original bay.
3323 RSH Section test • Tests the ability of the RSH carrier transport to pick up a carrier from a
specific location and return it to that location.
• Subset of M&D 3317 RSH Test.
3610 Sample Handler LLS • Tests the sample pipettor ability to detect liquid at sample aspiration point
• LLS data analyzed: noise while in air, difference between the average LLS
read in air and the average LLS read in liquid, and maximum LLS read in air.
This M&D is found under Module 1 instead of RSH.
5501 RSH Motor Test • Used to home the following RSH motors: carrier transport X, carrier
transport theta, carrier transport Z, and carrier positioner.
5506 RSH Sensor Test • Tests the carrier transport and carrier positioner sensors.
5507 RSH Indicator Lights Test • Use this procedure to test the RSH indicator lights.
6008 Controller Configuration • Used to configure the PM and RSH controller board after replacement.
Bootcode is downloaded to the RSH or Process Module CPU. This
procedure configures the module so new boot code will be downloaded into
memory during the next power cycle.
A power cycle must be performed for changes to take effect.
6311 RSH Cleaning • Provides instructions for cleaning the following RSH components:
- Tray bays
- Priority sections
- Carrier transport arm and guard
- RSH covers
- Carrier positioner
There are two types of MESSAGES on the system, non-critical and critical.
From the System logs screen you can view (by module) the:
• TEMPORARY MESSAGE LOG – displays non-critical error-related messages that you can
address, and then delete
• MESSAGE HISTORY LOG – displays and stores a record of error-related messages that you
use to troubleshoot problems associated with system performance and/or results reporting
TASK MANAGER
The TASK MANAGER provides Service Personnel access to the systems hard drive files for the following
situations:
• performance of an ISA or TSB
• obtain data for investigation(s)
• troubleshoot system or software related errors
• SCC installation procedures
• setup or edit printers or replacements
1. Log on as an FSE
NOTE: Prior to leaving the site, you are required to return the system to the general operator
level of access to prevent untrained individuals from accessing otherwise unavailable
areas.
TROUBLESHOOTING
Instrument troubleshooting always begins with use of the Effective Troubleshooting model. The model
includes information gathering techniques along with knowledge about the major systems of the analyzer
(FORT) to identify the root cause of the failure.
Effective troubleshooting and problem resolution requires four logical STEPs:
• STOP - Identify the Problem
Information Gathering
Gather pertinent system information. This includes asking questions surrounding What, Where, When, and
How Often or How Many. Questions such as:
• When was the recommended preventative maintenance last performed?
• What Reagent kit, Calibrator, Control, Bulk Solutions, lot numbers are in use and what are the
expiration dates?
• What tests aren’t being affected?
• When did the problem first occur (Date/Time)?
• When was the last time the problem was not occurring?
• What troubleshooting steps have been taken?
• Is the problem observed or is an instrument error displayed/printed?
Categorizing Failure
Errors or observed problems can generally be traced to one of four categories of variables affecting the
generation of a result:
• Analyzer • Operator
• Reagent • Environment
• Analyzer Errors refer to instrument hardware and software problems which can interfere or influence
generation of correct results. These will be discussed further in later modules and include:
- F- Fluidic System
- O - Optical/Measurement System
- R - Robotic System
- T- Temperature Control System
- Power System
• Operator Errors refer to human-associated interventions which can interfere with correct result
generation such as:
- Improper sample type for analysis
- Improper sample loading and/or handling
- Incorrect sample vessel and/or consumable
- Bubbles present in reagent and/or sample
Failure Symptoms include:
- Level Sense Errors caused by bubbles or foam
- Failed calibration attempts
- Failed run attempts
• Reagent Errors refer to problems with Reagent, Calibrators and/or Controls such as:
- Improperly stored products
- Expired Reagent, Calibrators and/or Controls
- Control ranges established incorrectly
- Caps not sealed
Failure Symptoms include:
- Curve instability
- Control shifts
- Imprecision
- Failed calibration attempts
• Environment Errors refer to laboratory and surrounding conditions that can influence the generation
of a correct result. These will be discussed further in later modules and include:
- Electrical Specification
- Physical Specifications (Spatial Layout)
- Computer and Interface Specifications
Review the Hazard and Safety Information contained in the ARCHITECT RSH Service
and Support Manual Section: General /How to Use This Manual/Overview and the
ARCHITECT System Operations Manual, Section 8: Hazards
Precautions
• Smoking, eating, or drinking is prohibited in the lab and any area where handling of test samples
occurs.
• A lab coat, disposable gloves, and eye protection must always be worn in the lab.
• Keep surfaces dry around the instrument and electrical connectors.
• Do not disconnect any electrical connection while the instrument power is ON. Follow instructions for
correctly powering down the instrument and all connected equipment before performing service
maintenance.
• Use only approved power cords and electrical accessories, such as those supplied with the instrument,
to protect against electrical shock. Connect power cords only to properly grounded outlets.
• Follow the basic safety rules for mechanical equipment operation. Never allow any part of your body
or clothing to enter a range of mechanical movement during system operation.
• Follow the basic safety rules which apply for operation of Class 2 lasers. Do not stare into the light
source.
• Practice good habits of electrical safety.
• Some reagents, calibrators, controls and consumables contain sodium azide as a preservative. To
prevent formation of lead or copper azide, flush drains thoroughly with water after disposing of
solutions containing sodium azide.
• Probes are sharp and potentially contaminated with infectious materials. Avoid contact with the tip of
these parts. Dispose of Sharps in appropriately designated/marked containers.
• Review safety precautions for reagents, calibrators, controls, consumables and other chemicals you are
using in product package inserts and/or Material Safety Data Sheets (MSDS).
Biohazards
Consider all clinical specimens, reagents, controls, calibrators, and so forth that contain human sourced
material as potentially infectious. Wear gloves, lab coats, and safety glasses, and follow other biosafety
practices as specified in the OSHA Bloodborne Pathogen Rule (29 CFR Part 1910.1030) or other
equivalent biosafety procedures.
KEY POINTS
In this module, you learned about Service Documents, various Diagnostic Software programs and
commands, and General Safety Precautions. You were familiarized with:
• Service Documents
• Process for accessing instrument manuals online
• Identified available manuals and documentation and discussed their application
• Defined TSB and ISA
• Diagnostic Screen
• These programs are commonly used for troubleshooting and during system installation
• General Troubleshooting Principles
• Four Logical STEPs
• STOP -Identify Problem
• THINK - Gather information/Data
• EVALUATE - Identify and test potential causes against data
• PROCEED - Perform repair, verify problem resolution, and complete documentation
• General Service Precautions
• Practice General Service Precautions
• Follow ESD procedures
END OF MODULE
OVERVIEW
This module discusses the following subjects
• Operational Overview
• RSH Components
• Basic Operation
Notes Page
INTRODUCTION
This module introduces basic operating principles and procedures associated with the ARCHITECT RSH
System including:
• Operational Overview
• Hardware Components
• Basic Operation
Objectives
After completing this module, the student will be able to:
Notes Page
OPERATIONAL OVERVIEW
The Retest Sample Handler (RSH) Module is the portion of an integrated instrument system with which
the operator interacts to load and unload samples. The sample-handling module moves samples from the
loading platform to each aspiration point on any processing module through an instrument system.
Indicator lights located on the front of the RSH provide carrier status information to the operator. The
design of the RSH allows random and continuous access, and sample positioning for automatic retesting.
Overall RSH configuration is determined by the Processing Module configuration.
Two types of bays position samples for either routine or priority processing.
The routine bay is a holding area that positions samples for routine processing. Samples are placed in
Sample Carriers and then loaded into Carrier Trays. The Carrier Trays are then slid into a routine bay.
Routine Bays
Priority Bays
Sample Processing
• Samples are loaded into Carriers
• Carriers are slid into RSH priority sections or placed into Carrier Trays which are slid into the
Routine Bays for sampling.
- Trays and/or Sample Carriers may be inserted into a position with a status of Access
(indicated by a steady green light)
• A robotic mechanism, called the Carrier Transport Assembly, is used to transport the Sample
Carriers from:
- the bay to the RSH Bar Code Reader
- The RSH Bar Code Reader reads the Sample Carrier ID Label and sample tube
bar code label
- RSH Bar Code Reader to the Carrier Positioner Assembly
- The Carrier Positioner moves Sample Carriers into position for aspiration by
the Processing Module Sample Pipettors
- When sample aspiration is complete for all samples in a Sample Carrier at a
particular Processing Module, the RSH transports it to the next processing
module in the system for further processing as applicable
- When a Sample Carrier contains samples with a mixture of assay
orders, the Sample Carrier is usually transported to the chemistry
PM first and then to the immunochemistry analyzer
- the Carrier Positioner back to the bay.
- When all tests for all samples in a given Sample Carrier are aspirated, the
Sample Carrier is returned to its original bay
• Indicator lights located on the front of the RSH provide Sample Carrier status information to
the operator.
Indicator Lights
Routine Bay
Indicator Light
Notes Page
BASIC OPERATION
This recommendation supports onboard sample storage for three hours under average laboratory
conditions without observable concentration effects due to sample evaporation. Reliability of assay results
cannot be guaranteed if this recommendation is not followed. The sample volume required for testing can
be located on the ORDERLIST Report.
Bar Code
labeled tubes
Sample Cup
1400 µL
Fuses/Motors
Sample Carriers & Trays
Sample Carriers are racks used on the RSH (Retest Sample Handler) to transport patient samples,
calibrators, or controls to the sample pipettor(s). Sample Carriers are bar coded for identification and hold
five primary tubes, aliquot tubes, or sample cups. The operator may mix different types of sample vessels
in a Carrier.
Sample trays hold up to 5 Sample Carriers and are used to load samples in the routine bays of the RSH.
The tabs on the Carrier are designed to aid in proper placement of the Carrier in the tray. When inserting
Carriers into the tray, verify the Sample Carrier(s) sits flush with the bottom of the tray.
Carrier Tray
To Initiate a Run
1. Initiate Module Run
From OVERVIEW ICON Select:
- SNAPSHOT
- Processing Module graphic
- F8 RUN
• When Processing Module Status is RUNNING, from the SNAPSHOT Screen select:
- RSH graphic
- F8 RUN
WARNING: Bubbles, fibrin, or particulate matter in samples can cause liquid level sense
errors or invalid test results due to inaccurate aspirations.
Sample Gauge
Label
RSH COMPONENTS
The RSH contains several components for sample placement, detection, positive identification and
transport. A list of these components include:
• Priority and Routine Bays
- Cover and Interlock Sensors
- Indicator Status Lights
• Bar Code Reader
• Carrier Transport Assembly
- Carrier Transport Carrier Bearing
- Carrier Transport Pulley Assembly
- Carrier Transport Motor Drive
• Carrier Positioner Assembly
• RSH Keypad
1 RSH Cover
2 RSH Keypad
3 RSH Bar Code Reader
(inside instrument)
4 Priority Bay
5 Routine Bays
6 Carrier Positioner
(inside instrument)
7 Carrier Transport
Carrier Transport
Carrier Positioner
Status Indicators
across the entire front
Routine Bays
Priority Bay
RSH
RSH Keypad
The Priority Bay contains a Priority Light Sensor Board (PSLB) while the Routine Bays contain Unit
Detect Boards (UDB) that interconnect to each other in series. These boards provide sensor and LED
interface for each bay area. The green and amber LEDs, or Indicator Status Lights, run across the front of
the sampling area to provide the operator Carrier/bay sampling status information.
The RSH also contains Cover and Interlock Sensors that are monitored by the software. RSH Bay Covers
must remain closed during the INITIALIZING and RUNNING statuses. If an RSH Bay Cover is opened
while in a INITIALIZING or RUNNING status, the RSH will be placed into a STOPPED status and any
running or scheduled tests will be sent to EXCEPTIONS.
The Cover Interlock (Hall Effect Magnetic) Sensors detect cover closure. They report only a single bit
(DIO) address for all sampling bay areas. Additionally, a Cover Sensor Terminator Board, located at the
right end of the Interlock Sensor Board Chain, connects the SIB. Board 1 in the series must contain a
jumper terminator to allow proper system function.
SIB
Notes Page
Priority Bay
The left most section of load/unload points on the RSH is referred to as the Priority Bay. Each location in
the Priority Bay that a Carrier can be loaded into is referred to as a section. All system configurations have
one Priority Bay. The Priority Bay has seven sections for loading carriers.
Carrier
All non-priority load/unload points on the RSH are referred to as Routine Bays. A tray containing up to
five Carriers can be loaded into a Routine Bay. The number of Routine Bays varies depending on the
system configuration;
Carrier Tray
Routine Bay Door
Carrier/Tray Sensor
UDB Board
Status Indicator Light
UDB Board
The screen allows the operator (depending on the type of symbology used) to:
• Enable the Bar Code
• Use and/or send Checksum
• Send Start/Stop characters
• Configure Bar Code character lengths
NOTE: Code 128 does not require any configuration and is always enabled.
1. Select Sample Bar Code Reader from the System Settings, System Categories list in the
Configuration screen.
2. Select F5 - Details.
3. Select the Bar code type list button, and then select the desired bar code type.
NOTE: Refer to the procedure located in the ARCHITECT Operation Manual Section
2 Installation.
Notes Page
Carrier Arm
Side View
Locking Wheel
Spring
RSH Keypad
The RSH has a keypad for user input. This is an alternate command mode of interaction to the touchscreen
and keyboard.
Component Description
Sample Handler Keypad • Extended System Control Center functionality
- Start, Pause or Stop
M&D PROCEDURES
M & D procedures are grouped in two separate screen sections under the SYSTEM Menu, Diagnostics and
Maintenance. The procedures in each section are grouped by module type, and then by category. The
ARCHITECT® RSH Service and Support Manual provides guidance regarding module, category, user
logon, time required, along with a brief description of each procedure.
The DIAGNOSTIC screen displays the available diagnostic procedures. Depending on user logon,
available Diagnostic Procedures vary. Each category is represented by a tab on the Diagnostics screen.
Once a procedure is initiated, step-by-step instructions walk the user through completion.
Maintenance procedures are either scheduled or unscheduled. Each maintenance category is represented
by a tab on the screen. Once a procedure is initiated, step-by-step instructions walk the user through
completion. The user can also access windows to view version and detail information for each procedure
and print the procedure report.
5507 RSH Indicator Lights Test D • Tests the RSH indicator lights. • Troubleshooting
3252 RSH Bar Code Reader D • Moves Carrier from a bay and section to • Troubleshooting
Test the bar code reader where Carrier and
sample tubes are read.
1119 Transport Calibration M • Aligns the Carrier Transport to the bays • Troubleshooting
and Carrier Positioner.
• In addition, the Carrier Positioner back
lash and pitch are calculated.
Necessary Materials
• N/A
Time 60 minutes
Activity
Component Identification
Use information located in the RSH Service and Support Manual, Parts Lists section, to
perform the activity below.
Key Procedures
Use the Procedure located in the ARCHITECT RSH Service and Support Manual,
Procedures section to perform the activity below.
1. Perform key Procedures:
Perform - Interlock Sensor Override on RSH Covers
• Power ON
• Perform STARTUP
a. Observe LEDs on the Transport Assembly in Home vs. Maintenance position.
- Diagnostics/RSH radio button/1162 Carrier Transport Move
List LEDs:__________________________________________
__________________________________________
__________________________________________
__________________________________________
__________________________________________
__________________________________________
__________________________________________
__________________________________________
__________________________________________
__________________________________________
END OF BASIC OPERATION TROUBLESHOOTING ACTIVITY
KEY POINTS
In this module, you were introduced to the ARCHITECT RSH. You were familiarized with:
• Operational Overview
• The sample-handling module moves samples from the loading platform to each aspiration
point on any processing module through an instrument system.
• Overall RSH configuration is determined by the Processing Module configuration.
STAT/Priority
Routine Carrier
Priority Routine Carrier Carrier
System Positioner
Bays Bays Positioners Positioner
Pockets
Pockets
• RSH Components
• Priority and Routine Bays
• Every RSH has a single Priority Bay, the number of Routine Bays are dependent on the
system configuration
• Bays Status LEDs and sensors are connected by PSLB and UDB Boards
• Bays contain Carrier/Tray Sensors, Indicator Status Lights, covers and Interlock Sensors
• Cover and Interlock Sensor
- block access to the internal portions of the RSH when a Carrier or Tray is absent
- connected to single DIO bit
- Interlock Sensor Board, SIB Cover Sensor Terminator and SIB Cover Interlock
Sensor Boards are replaceable components
• Indicator lights
- communicates status of section or bay to user
- consists of an amber and a green light LED
• RSH Keypad
REVIEW QUESTIONS
1. What does it mean if the Indicator Light for a Routine Bay is amber?
3. The sample volume required for testing can be located on the _________________ Report.
4. Match the components below to the description that best describes that device
5. What effect will opening any RSH Cover have on the instrument if it is in a RUNNING status?
END OF MODULE
Notes Page
OVERVIEW
This module discusses the following Topics:
• Robotic Systems
• Carrier Transport Assembly
• Transport Motor and Pulley Assembly
• Carrier Positioner Assembly
Notes Page
INTRODUCTION
This module introduces the principles, diagnostics and components associated with Robotic Systems of the
RSH including:
• Carrier Transport Assembly
• Transport Motor and Pulley Assembly
• Carrier Positioner Assembly
Objectives
Upon completion of this module, the student will be able to:
1. Use diagnostic tools and interpret data to isolate the root cause of Robotic System failures.
3. Perform the procedures required to remove and install key components of the Robotics System.
4. Perform the processes used to verify the functionality of the components used in the Robotic System.
5. Perform the maintenance procedures for the components used in the Robotic System.
Notes Page
ROBOTIC SYSTEMS
Robotics on the RSH System perform tasks associated with positioning and movement of Sample Carriers.
Mechanical movements include rotational, horizontal and/or vertical directions. Three main hardware
components comprise the robotic system:
• Carrier Transport Assembly
• Transport Motor and Pulley Assembly
• Carrier Positioner Assembly
Carrier Transport
Roller Bearing Assembly
Carrier Transport
Assembly
The Carrier Transport Assembly rides on the Carrier Transport Bearing. The Carrier Transport Drive
Motor controls the motion of the Carrier Transport Bearing. In addition, the Carrier Transport Belt is
attached to the Carrier Transport Bearing. The Carrier Transport Pulley Assembly applies tension to the
Carrier Transport Belt and consists of a spring, a bracket, and a pulley.
Carrier Transport
Drive Motor
Transport
Pulley Assembly
Carrier
Transport Belt
Carrier Transport
Bearing Assembly
Front View
Component Function
Carrier Transport Flex Board • Located at the inner back portion of Arm
• Contains LEDs that provide diagnostic information
• Contains a sensor for positioning and recognition
• Receives 5VDC
J1 and J2 Connectors • J1 carries sensor signals to SIB
- located back top of Carrier Transport Assembly
• J2 carries motor signals
- located back bottom of Carrier Transport Assembly
Motor • Carrier Transport X axis motor
- red, large, located back right end of RSH
- replaceable
- +36VDC
• Carrier Transport theta and Z motor
- located under the Carrier Transport Assembly
- +36VDC
Carrier Transport Bearing • Located underneath the Carrier Transport
Assembly • Mount for Carrier Transport Assembly
• Belt attached on each end at black timing lines
• Moved by Carrier Transport Drive Motor
• Stainless steel rollers (4)
- two rollers each to contact the upper and lower extrusion rails
- A spring force establishes the roller pre-load
- contains a locking system to prevent the springs from acting during
operation
• Felt Pads (4)
- replaceable
- lubricated to saturation with SuperLube oil during PM and anytime
Removal & Replacement (R&R) procedure is performed on the
assembly
- cleans Extrusion Rails for bearing path
- during bearing R&R follow proper procedure to prevent pad loss or
damage
For additional information regarding Carrier Transport Bearing Assembly
Replacement refer to R &R W2.04 Carrier Transport Bearing Assembly procedure
located in the RSH Service and Support Manual.
Carrier Transport Belt • Attached to bearing and routes under extrusion pocket to motor and pulley
• Ends attach to the Carrier Transport Bearing
• Carrier Transport Pulley Assembly applies tension to the Belt
• Drive motor provides movement of belt for transport
J1
Connector
Carrier Positioner
Carrier Detect Sensor
Back View
Z Home Sensor
Z align Sensor
(lower)
X Home Sensor
Section Carrier
Detect Sensor
Z Motor
Theta Motor
Section Align
Sensor
Front View
Sensors
Sensor Function
Rail Guide • Detects if a Carrier is present in the Carrier Transport Arm (rail guide)
• Replaceable
X Home • Detects if Carrier Transport is in X home position to RSH far right
• Home flag is attached to inner right side of RSH
Z Home • Located at top of Flex Board
• Detects if the Carrier Transport Arm is fully up in Z home position
Z Align (middle) • Located in the middle of the Flex Board
• Detects Z axis position of Carrier Transport Arm
Z Align (lower) • Located in the lower portion of the Flex Board
• Detects Z axis position of Carrier Transport Arm
Theta Home and Theta Align • Located bottom right of transport near the motor
• Detects the theta axis position of the Carrier Transport Arm
• Detects if the arm is in the theta home position
Section Align • Located on bottom, front right of Carrier Transport Assembly
• Assures correct alignment between the Carrier Transport mechanism and
Priority and Routine Bays for pick and place operations
• Counts bay slots
• Sensor is fragile; use care during installation and removal of Carrier
Transport; not field replaceable
• Contains sensor guard
Section Carrier Detect • Located middle, front right of Carrier Transport Assembly
• Detects if a Carrier is present in a Priority or Routine Bay section
• Reflective sensor
Carrier Positioner Carrier Detect • Detects if a Carrier is present in a Carrier Positioner Pocket
• Reflective sensor
Carrier Positioner Align • Detects if the Carrier Transport is aligned with a Carrier Positioner Pocket
• Counts carriage slots
Notes Page
Diagnostic Information:
• Carrier Transport must be removed and installed at the extreme left end behind Bar Code
Reader to avoid damaging Section Align Sensor
• M&D 1119 Transport Calibration Procedure aligns the Carrier Transport position with
positioner pockets, tray and Carrier positions
• Carrier Transport Belt must contain a minimum of 10 evenly spaced cords
• Bearing felt wiper pads are replaceable and should be super saturated with SuperLube oil
• Proper Belt positioning is important for proper operation
• J702 and J701 communication cables are identical cables and can be mispositioned during
installation to create errors
• Carrier Transport Flex Board delivers +5VDC to the Rail Guide Sensor Board
• Motors receive 36VDC from the RSH Card Cage
• Rail Guide Sensor Board is replaceable
The pulley completes the timing belt loop used to move the Carrier Transport along the length of the RSH.
Belt
Locking
Wheel
RSH Tension
Release Spring
Pulley
Belt Tensioning
The pulley assembly includes a mechanism to automatically tension the drive belt with a spring and a
clamp to lock the pulley in place when the proper tension has been established. Improper belt tensioning
can lead to transport errors. Additionally, ensure the belt is properly installed into each end of the bearing
at the black timing belt. The belt should be fully seated to the back and the black marks on the belt inserted
so they are invisible to provide the pulley optimal tension.
Pulley is lubricated during Planned Maintenance procedures. This reduces friction between the sides of
the belt and the pulley shoulders.
NOTE: For additional information refer to the RSH Preventative Maintenance ISA
116-050 or 126-034 most current revision and the ARCHITECH RSH Service
and Support Manual.
Diagnostic Information:
• Carrier Transport Belt rising up the pulley shoulder could indicate an alignment or lubrication
issue
• To prevent damage, ensure the pulley locking wheel is loosened prior to using the Tension
Release Bolt
• Lubricate Pulley Wheel during Planned Maintenance and anytime the assembly is removed or
replaced
• Replace the Belt if the number of strands is different than 10 or cords are exposed from the
belt
The Carrier Positioner Carriage sits on top of the drive assembly and has an encoder track that is used with
the encoder sensor. The encoder sensor detects the position of the Carrier Positioner using the encoder
track on the Carrier Positioner Carriage.
Teflon foot
encoder track
Carrier Positioner Carriage
Motor Coupler
Carriage Block
Encoder Sensor
• Carrier Transport and Carrier Positioner Assembly movement consists of sensors to monitor
and determine transport, positioner and bay positions or locations.
• Transport movement is based on a pre-determined number of steps to a bay location set during
a transport calibration M&D procedure. During calibration, the Carrier Transport Assembly
Section Align Sensor checks to ensure the transport is set at a Carrier Bay notch.
• The number of bay section notches are counted from start to finish (actual) and compared
against the expected count that is set in the software based on the system configuration and
calibration.
• For the Carrier Positioner Assembly, the Encoder Sensor counts the carriage notches from start
to finish (actual) and compares that against the expected number set in the software.
• For the Carrier Transport Assembly, the Section Align Sensor counts the bay section notches
from start to finish (actual) and compares that against the expected number set in the software.
• When the actual and expected bay section notches are unequal, a 5409 Step Loss error is
generated. The error code information provides the actual and expected step data for
troubleshooting.
• If the Carrier is misaligned or if the counted notches (actual vs. expected) are outside of
specification following movement of the Carrier Transport, the following errors occur:
- 5408 Carrier Transport not aligned with tray section
- 5409 Step Loss detected on (Carrier Transport X motor) actual (expected)
• When the Carrier Positioner Assembly Carriage is misaligned, loose, misseated, or notches
counted (actual vs. expected) are outside of specification after attempted movement, the
following occurs:
- 5409 Step Loss detected on (Carrier Positioner # motor) actual (expected)
!
5409 Step loss detected on
(Carrier Transport X), actual
(expected), (71 (72)).
Expected#
Actual#
OK ?
Diagnostic Information:
• Carrier Positioner Board receives +5VDC from SIB
• Carrier Positioner Board provides +5VDC to the Carrier Positioner Encoder Sensor
• Encoder Sensor is replaceable
• Carrier Positioner encoder may be mounted at an angle causing 5417 encoder sensor failures
to occur.
GOOD
BAD
Coupler
Set Screws
ROBOTIC PROCEDURES
Robotic maintenance and additional procedures include the following procedures:
NOTE: For additional information refer to the RSH System Service and Support
Manual, Technical Service Bulletins, Instrument Service Advisories, and/or
the ARCHITECT System Operations Manual.
M&D PROCEDURES
M & D procedures are grouped in two separate screen sections under the SYSTEM Menu, Diagnostics and
Maintenance. The procedures in each section are grouped by module type, and then by category. The
ARCHITECT RSH Service and Support Manual provides guidance regarding module, category, user
logon, time required, along with a brief description of each procedure.
The DIAGNOSTIC screen displays the available diagnostic procedures. Depending on user logon,
available Diagnostic Procedures vary. Each category is represented by a tab on the Diagnostics screen.
Once a procedure is initiated, step-by-step instructions walk the user through completion.
Maintenance procedures are either scheduled or unscheduled. Each maintenance category is represented
by a tab on the screen. Once a procedure is initiated, step-by-step instructions walk the user through
completion. The user can also access windows to view version and detail information for each procedure
and print the procedure report.
1119 Transport Calibration M • Aligns the carrier transport to the bays and • Troubleshooting
carrier positioner. In addition the carrier • Install
positioner’s back lash and pitch are
• Component Replacement
calculated.
3317 RSH Test D • Test sample carrier movements from the • Troubleshooting
RSH bay 1, bar code reader, aspiration • Install
point(s). All other carriers move from the
RSH bays to the carrier positioner(s) and
back to the original bay.
3319 Carrier Probe D • The carrier filled with sample tubes moves to • Troubleshooting
Alignment Test the appropriate carrier positioner. At the
i2000SR routine and STAT aspiration
locations, each position in the carrier is
moved to the aspiration point. The pipettor
probe is moved down into the tube.
3222 RSH Bar Code D • Calibration positions for Sample ID bar • Install
Calibration codes are defined for the RSH bar code • Component Replacement
reader.
• Troubleshooting
3323 RSH Section test D • Tests the ability of the RSH carrier transport • Troubleshooting
to pick up a carrier from a specific location
and return it to that location.
• Subset of M&D 3317
3252 RSH Bar Code Reader D • Moves a carrier from a bay and section to the • Troubleshooting
Test bar code reader where the carrier and sample
tubes are read.
5501 RSH Motor Test D • Used to home the following RSH motors: • Troubleshooting
carrier transport X, carrier transport theta,
carrier transport Z, and carrier positioner.
5506 RSH Sensor Test D • Tests the carrier transport and carrier • Troubleshooting
positioner sensors. • Install
1117 STAT Pipettor Calibration • STAT positions are set for Sample
(i2000SR® System) Carriers, Wash Station, and RV 47
TROUBLESHOOTING
The following tips are for troubleshooting Robotic System failures:
NOTE: When troubleshooting RSH System errors refer to your ARCHITECT RSH
System Service and Support Manual, On-line Troubleshooting information
(eSolutions), Technical Service Bulletins, Instrument Service Advisories, and/
or the ARCHITECT System Operations Manual.
Necessary Material
• None
Time 60 minutes
Activity
Component Removal and Replacement
Use the Removal and Replacement procedures located in the ARCHITECT RSH Service
and Support Manual, Removal and Replacement and Procedures section to perform the
activity below.
NOTE: Failure to move the Carrier Transport to the extreme left end of the RSH prior
to removal results in damage to the Carrier Transport Sensors.
NOTE: Protect Felt Pads on the Transport Bearing Assembly from damage. Press
pads in and slide bearing on rails.
(Continued)
• LOCATE (Do Not remove) the components shown below and write the name of the
component in the space provided:
M
L
KEY POINTS
In this module, you learned Robotic Systems. You were familiarized with:
Notes Page
!
5409 Step loss detected on
(Carrier Transport X), actual
(expected), (0 (72)).
OK
?
The following troubleshooting STEPs were performed and the issues was unresolved:
• Reseated and checked cables at SIB and transport
• Swapped Indexer Boards
What checks, measurements, procedures, etc. would you use to help isolate the root cause of the
failure? What would you do to try and resolve this error? What is the most likely cause of the
failure?
The following troubleshooting STEPs were performed, but the errors remain unresolved:
• Rail Guide Sensor Board was replaced
• Cables on SIB and transport were reseated
• Indexer Board was replaced
What checks, measurements, procedures, etc. would you use to help isolate the root cause of the
failure? What would you do to try and resolve this error? What do you think may be causing the
failure?
1. What position should the Transport Carrier be in when it is removed and why does in need to be in this
position?
3. When reinstalling the Transport Bearing Assembly ________________________ the felt wiper pads
with __________________. Carefully position the bearing on the _______________ and
_______________________ the felt wiper pads as you guide them in the rail to prevent damage.
END OF MODULE
OVERVIEW
This module discusses the following subjects:
• Power
• Power Distribution
• Card Cage and Circuit Boards
Notes Page
INTRODUCTION
This module provides an overview of power, power distribution, and boards on the ARCHITECT RSH
System. The subassemblies which are controlled by and powered by these components will be reviewed in
subsequent modules. This module introduces the principles, diagnostics and components associated with:
• Power Distribution
• Power Supply
• Circuit Boards
Objectives
Upon completion of this module, the student will be able to:
1. Use diagnostic tools and interpret data to isolate the root cause of power, power distribution, and board
failures.
2. Perform removal and replacement of key power and circuit board components.
4. Identify the physical location and function of each board within all ARCHITECT System
configurations.
Notes Page
POWER DISTRIBUTION
Power distribution to the RSH is dependent on system configuration.
On the c8000 System the Stepper Motor Driver/Sample Handler (SMD/SH) Power Supply provides power
to BOTH the c8000 System and the Retest Sample Handler (RSH) Card Cage. The RSH Card Cage is a
separate card cage from the main c8000 System. It is attached to the c8000 System right side during
system installation. The RSH Card Cage receives and distributes the following voltages:
J4 (+12VDC)
J1 (+36VDC)
DC
2V
+1
C
6VD
+3
J6 (+5VDC)
C
5VD
+ c8000® SMD/SH Power Supply
The RSH contains jumpers, fuses and test points. The RSH Card Cage is jumpered at JU1 and JU2 for
recognition of the RSH configuration.
TP2 GND
TP2 +36V TP1 36VDC
TP3 5VDC TP1 +5VDC
TP3 +5VDC
J71 F2 J70
2A
F2 2A 12V Fuse
J48 J41
J679 J678
F1
10A
F1 10A 5V Fuse
J42
J680 J681
1 J600
9
J46
5 6
J602
J721 1 36
J701
33 68
J722
J703
1 36
J616
J702
33 68
J603
J60
A2_CBT059a
JU2
RSH Card Cage
JU1
The RSH contains three boards for power and control of the RSH System. The table below describes the
names, locations and functions of each board.
Board(s) Function Slot and/or Location
Motor Driver • Drives and moves motor • Upper slot
• Receives motor control signals from Indexer Board c8000® System
• Identical to Process Module Motor Driver Boards on RSH Card Cage
ARCHITECT® i2000SR® System
Indexer • Motor Control • Lower card cage
• Monitors Home Sensor and Encoder Signals (motor position) • Left slot
• Communicates with:
- Controller (CPU) Board
- Motor Driver Board
- Other Boards
• Identical to Process Module Indexer Boards on ARCHITECT
i2000SR System
Sample Handler • Functions as CPU for Sample Handler • Lower card cage
Controller • Controls all Sample Handler functions • Right slot
• Communicates with:
- Processing Module Controller (CPU) Board
- SCC
- Sample Handler Bar Code Reader
- Indexer Board
• Identical to Process Module Controller on i2000SR® System
On the i2000SR and ci8200® Systems power originates at the i2000SR power supply. Power and control to
subassemblies on the RSH is provided by the i2000SR Card Cage. The i2000SR Card Cage houses and
utilizes the same three boards for the same RSH power and control as used on the c8000® System (refer to
page 3-7). Additionally, the i2000SR Card Cage contains several boards that are interchangeable for
troubleshooting purposes. These are the Indexer Boards, Motor Controller Boards, the RSH and PM
Controller boards.
NOTE: All Indexer Boards are interchangeable, as well as, Motor Driver Boards. The
RSH Controller and Module Controller Boards can also be interchanged for
troubleshooting. For additional information refer to the ARCHITECT i2000SR
System and RSH Service and Support manuals.
The i2000SR Card Cage receives and distributes the following voltages for RSH functions:
The back of the i2000SR® Card Cage, as with the c8000® RSH Card Cage, contains jumpers, fuses and test
points. Jumpers at JU1 and JU2 indicate the system is configured for the RSH.
Each PM has one positoner. On the ci8200® System is important to properly connect the cables to the
correct PM to ensure proper positioner function.
NOTE: The Carrier Positioner Board is replaceable. For additional information refer
to the ARCHITECT RSH Service and Support manual.
Carrier Transport
Assembly Flex Board
Rail Guide
Sensor Board
Notes Page
The SIB supplies the power to several RSH components. In addition, it develops two voltages 1.8VDC and
3.3VDC to use for SIB logic.
The SIB contains fuses and LEDs to assist with "Normal vs. Failure" identification during troubleshooting.
The voltage, function and state of these devices are listed in the table below:
F10
F8
T2:GND
F4 F3
DS1
F9 F2
TP3:+5VDC Out
F7 DS1
DS2
F5 T5:GND
DS10
T4:+5VDC LED
PLSB
UDB
UDB Switch
Comparison Summary
Card Cage Fuses • F1 (10A) 5VDC • F9 (7.5A) 5VDC - CPU • F9 (7.5A) 5VDC - CPU
• F2 (2A) 12VDC • F16 (10A) 5VDC - SIB • F16 (10A) 5VDC - SIB
• F14 (7.5A) 36VDC • F14 (7.5A) 36VDC
• F15 (2A) 36VDC • F15 (2A) 36VDC
• F13 (2A) 5VDC • F13 (2A) 5VDC
RSH Boards in Card • 3 • 3 • 3
Cage
Boards • Sample Handler Controller/ • Sample Handler Controller/ • Sample Handler Controller/
CPU Board CPU Board CPU Board
• Indexer Board • Indexer Board • Indexer Board
• Motor Driver Board • Motor Driver Board • Motor Driver Board
M&D PROCEDURES
M & D procedures are grouped in two separate screen sections under the SYSTEM Menu, Diagnostics and
Maintenance. The procedures in each section are grouped by module type, and then by category. The
ARCHITECT RSH Service and Support Manual provides guidance regarding module, category, user
logon, time required, along with a brief description of each procedure.
The DIAGNOSTIC screen displays the available diagnostic procedures. Depending on user logon,
available Diagnostic Procedures vary. Each category is represented by a tab on the Diagnostics screen.
Once a procedure is initiated, step-by-step instructions walk the user through completion.
Maintenance procedures are either scheduled or unscheduled. Each maintenance category is represented
by a tab on the screen. Once a procedure is initiated, step-by-step instructions walk the user through
completion. The user can also access windows to view version and detail information for each procedure
and print the procedure report.
TROUBLESHOOTING
The following tips are for troubleshooting Power System failures:
NOTE: When troubleshooting RSH System errors refer to your ARCHITECT RSH
System Service and Support Manual, On-line Troubleshooting information
(eSolutions), Technical Service Bulletins, Instrument Service Advisories, and/
or the ARCHITECT System Operations Manual.
Necessary Materials
• Service Tools and Digital Multimeter
Time 90 minutes
Activity
Use the Removal and Replacement procedure located in the ARCHITECT RSH Service
and Support Manual, Removal and Replacement section, to perform the activity below.
(Continued)
Use the Procedures located in the RSH Service and Support Manual, Procedures Section
and information in the Troubleshooting Section to perform the activity below:
1. Locate the c8000® System power cables on the SMD/SH Power Supply.
2. Identify the cable routing from the c8000 System SMD/SH Power Supply to the RSH Card Cage for:
5VDC
+12VDC
36VDC
a. List the components that receive 5VDC from the SIB.________________________
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
(Continued)
Use the INSTALL procedures located in the ARCHITECT RSH Service and Support
Manual, Procedures section to perform the activity below.
Notes Page
KEY POINTS
In this module, you learned about power, power distribution and boards. You were familiarized with:
• Power Distribution
• Power distribution varies depending on instrument configuration
- c8000® System SMD/SH Power Supply provides power to RSH Card Cage
- i2000SR® and ci8200® Systems use the i2000SR Power Supply and Card Cage for power
distribution
• If the RSH Status remains OFFLINE and there is no power, this may be the result of:
- 200VAC failure or malfunction from Main Power Supply on the c8000 System
- Loose power cables at RSH or card cage
- Failed fuses at RSH boards
• Three motors receive 36VDC:
- X Motor
- Transport Carrier Assembly (Z and theta motors)
- Carrier Positioner Assembly
• Card Cage
• Card Cage configuration varies depending on instrument configuration
- i2000SR System and ci8200 Systems use the i2000SR System Card Cage
- JU1 and JU2 jumpers installed on the Card Cage backplane indicate that the
system is configured for the RSH
- c8000 System the RSH Card Cage is a separate Card Cage from the main c8000 System.
It is attached to the right side of the Processing Module.
- JU1 and JU2 jumpers installed on the Card Cage backplane indicate that the
system is configured for the RSH
• Circuit boards
- 1.8 and 3.3V is developed and used on the SIB
- Sample Handler Controller functions as CPU for Sample Handler
- Indexer Board controls and tracks motor movement
- Motor Driver Board provides motor drive
- i2000SR and ci8200 Systems contain multiple Indexer, Motor Driver and Controller
(CPU) boards that are identical and therefore can be swapped for troubleshooting
purposes
- UDB contains switches that must be set during board installation
- Controller Board contains two reset switches for an alternate method to reboot and
initialize the RSH
- When installing new Controller Boards, M&D 6008 Controller Configuration is required
for downloading new boot code data to board
Notes Page
The following troubleshooting STEPs were performed, but the error remains unresolved:
• 1119 Transport Calibration
• Cleaned and checked transport and sensors
• Reseated transport cables
What checks, measurements, procedures, etc. would you use to help isolate the root cause of the
failure? What would you do to try and resolve this error? What do you think may be causing the
failure?
SCENARIO 2 Error 5417 (Carrier Positioner 2 encoder) sensor failure on a ci8200® System. No obstructions
were detected.
The following troubleshooting STEPs were performed, but the error remains unresolved:
• 1119 Transport Calibration
• Sensor Test
• Reseated SIB cables
What checks, measurements, procedures, etc. would you use to help isolate the root cause of the
failure? What would you do to try and resolve this error? What do you think may be causing the
failure?
1. In the table below, fill in the Voltage supplied by the RSH Card Cage to the indicated device/
component:
Component Voltage
SIB
Carrier Transport X Motor
Indexer
3. If +5VDC power was not present at the SIB which components might be affected?
5. What boards are contained in the RSH Card Cage on a c8000® Standalone System?
END OF MODULE
OVERVIEW
This module discusses the following Miscellaneous Topics:
• Planned Maintenance
• Installation
• Calibration
Notes Page
INTRODUCTION
This module introduces the principles, diagnostics, and components associated with:
• Planned Maintenance
• System Installation
- i2000SR® System
- c8000® System
- ci8200® System
• Calibration
- RSH
- Processing Module
Objectives
Upon completion of this module, the student will be able to:
1. Perform the procedures required to remove and install RSH System components.
Notes Page
PLANNED MAINTENANCE
The Planned Maintenance Checklist can be located in the ARCHITECT Service and Support Manual,
Planned Maintenance Section. It contains suggestions for planned and as needed maintenance. Any
deviation or change from these suggestions due to or based on local, country, or area operating procedures
and business needs must be documented and approved locally.
NOTE: A translated, locally approved, copy of this checklist may be provided by the
local service area/country organization.
The PM has been divided into intervals. The intervals are time-based dependent on the analyzer
installation date.
PM Procedures for the RSH are incorporated into the Processing Module PMs and/or outlined in the ISA
Database. The following RSH procedures are contained in the c8000® System or i2000SR® System PM
procedures:
• P-169 Clean Filter RSH Card Cage Filters
• Verify smoked doors are closing properly
• M&D 6311 RSH Cleaning
• Inspect and Lubricate RSH
• Lubricate Pulley
- M&D 1119 Transport Calibration
- M&D 3222 RSH Bar Code Calibration
- M&D 1111 & 1117 Pipettor Calibrations
INSTALLATION
ARCHITECT RSH Installation procedures are designed to install RSH system hardware on to a standalone
ARCHITECT® c8000® or i2000SR® System and verify the system hardware is performing within
specification.
Use the ARCHITECT RSH and corresponding ARCHITECT System Service and Support
Manual, Section 7 Pre-Site Interview and Inspection and Section 8 Installation to view the
checklists discussed below.
General Installation
The Installation Checklist can be located in the ARCHITECT RSH System Service and Support Manual,
Section 8 Installation. It contains the procedures that are required to, unpack, setup, and verify
performance. Follow checklist for efficiency and proper sequence.
Installation consists of:
• Unpacking RSH
• Hanging the RSH on the Processing Module
• Installing the RSH Card Cage and corresponding boards (c8000® Standalone System only)
• Connecting Cables from Card Cage to RSH
• Installing RSH covers and end caps
• Calibration of robotic positions
• Performance Verification Test
Installation Tips:
• RSH Clamps too loose or not seated in PM pocket properly will result in Sample Pipettor
Calibration failure; the probe misses the target.
• Ensure the RSH is aligned left to right of PM prior to seating and tightening clamps.
• Lubricate pulley prior to tightening belt.
• Ensure belt is properly placed in bearing (full back position at the black timing mark) and
pulley is fulled extended for proper belt tension.
Integration-ci8200® System
Use the ARCHITECT RSH and corresponding ARCHITECT System Service and Support
Manual, Section 7 Pre-Site Interview and Inspection and Section 8 Installation to view the
checklists discussed below.
This section discusses the procedures associated with integrating an ARCHITECT® c8000® and i2000SR®
System to create an ARCHITECT ci8200® System. This involves
• combining two RSH extrusions to form one continuous sample handler
• leveling c8000 Processing module
• jumper configuration on i2000SR Card Cage
• installing interface brackets and filler pieces
• hanging the RSH on i2000SR and marking a reference line on the front of the module
• switching the priority bay (as needed)
• installing a longer carrier transport belt
• installing mounting and alignment pins at the interface
• modifying cable routing
• Connecting Cables from Card Cage to RSH
• Installing RSH covers and end caps
• Calibration of robotic positions
• Performance Verification Test
NOTE: Proper installation of RSH is critical to performance. Use care when handling
belts and cables.
Installation Tips:
• Be sure to handle the Flex Cable properly to prevent cable and Carrier Transport Sensor
damage.
• Carefully connect both PM Carrier Positioner Assembly cables at the Cable Strain Relief area
on the right side.
• When routing the belt, check to ensure it is straight prior to attaching it to the Bearing
Assembly.
• Prior to completing the RSH installation, ensure the bay partition alignment is completed for
proper tray tension.
• When adding insert screws for ci8200 System integration, be sure they are loose at the start
and each screw is equally tightened.
• Follow the leveling sequence for the i2000SR System to prevent RSH and i2000 errors.
• Separate the ci8200 System prior to moving/relocating the system.
• Installing RSH Card Cage (c8000® System only) • Installing i2000SR® System Card Cage boards:
- Motor Driver
- Indexer
- CPU
• Installing Card Cage Boards: • Connecting both i2000SR and c8000 Systems
- Motor Driver RSH plates
- Indexer
- CPU
• Connecting cables from the Card Cage to the RSH • Connecting cables from the i2000SR System Card
Cage to the RSH
• Calibration and verification of robotics positions • Calibration and verification of robotics positions
CALIBRATIONS
During installation, or some RSH components Removal and Replacements, calibrations are required on
either the RSH and possibly the Processing Module. These procedures are either Maintenance or
Diagnostics.
RSH Calibrations
Components that require calibration are
• RSH Bar Code Reader
• Carrier Transport
• Carrier Positioner(s)
Procedure M or D FUNCTION and USE Procedural Notes
3222 RSH Bar D • Calibration positions for • Sample Handler Bar Code Reader Calibration Tool is
Code Calibration Sample ID bar codes are placed in the carrier and the carrier is placed on the
defined for the RSH Bar RSH as the procedure instructs
Code Reader.
• Carrier is picked up and moved to the RSH Bar Code
Reader and the tool is then used to determine the
correct position of the transport in relation to the RSH
Bar Code Reader
• The position of the bar code reader itself does not
require any adjustment
1111 Sample M For i2000SR® System ONLY • Sample Pipettor to Wash Cup
Pipettor Calibration
• Probe Straightness is determined. • Process Path to Position 1
• Positions are set for Sample Carriers, or • Process Path to Position 24
LAS Sample Carousel Wash station, RV1
• Aspiration Location at RSH
and RV24.
1117 STAT Pipettor M For i2000SR System ONLY • STAT Pipettor Wash Cup
Calibration • STAT positions are set for Sample • Process Path Position 47
Carriers, Wash Station, and RV 47.
• STAT aspiration location at RSH
1120 Sample M For c8000® System ONLY • Sample Handler Carrier Position
Pipettor Calibration • Sample Pipettor Calibration. • Reaction Carousel
• automatically determines the position of • Sample Carousel
calibration targets in relation to the home
position of the pipettor. • Wash Cup
Diagnostic Tips:
• Pipettor calibration failures can be caused by:
- LLS Antenna problems: poor connections at the antenna or card cage, LLS antenna
failure
- LLS Board problems: poor connection of the board in the card cage, board failure
- STAT iSample only, sample handler problems: carrier is not being moved to the
aspiration point correctly.
- Calibration targets not cleaned
- Probe failure
- RSH attached incorrectly to PM
- Left to right position is OFF
- Reference line on i2000SR® System or leveling procedure incorrectly
performed
M&D PROCEDURES
M & D procedures are grouped in two separate screen sections under the SYSTEM Menu, Diagnostics and
Maintenance. The procedures in each section are grouped by module type, and then by category. The
ARCHITECT RSH Service and Support Manual provides guidance regarding module, category, user
logon, time required, along with a brief description of each procedure.
The DIAGNOSTIC screen displays the available diagnostic procedures. Depending on user logon,
available Diagnostic Procedures vary. Each category is represented by a tab on the Diagnostics screen.
Once a procedure is initiated, step-by-step instructions walk the user through completion.
Maintenance procedures are either scheduled or unscheduled. Each maintenance category is represented
by a tab on the screen. Once a procedure is initiated, step-by-step instructions walk the user through
completion. The user can also access windows to view version and detail information for each procedure
and print the procedure report.
1119 Transport Calibration M • Aligns the carrier transport to the bays • Install
and carrier positioner. In addition the • Troubleshooting
carrier positioner’s back lash and pitch
• Component Replacement
are calculated.
3222 RSH Bar Code Calibration D • Calibration positions for Sample ID bar • Install
codes are defined for the RSH bar code • Troubleshooting
reader.
• Component Replacement
3317 RSH Test D • Test sample carrier movements from the • Troubleshooting
RSH bay 1, bar code reader, aspiration • Install
point(s). All other carriers move from
the RSH bays to the carrier positioner(s)
and back to the original bay.
1117 STAT Pipettor Calibration M • STAT positions are set for Sample • Install
(i2000SR® System Only) Carriers, Wash Station, and RV 47. • Troubleshooting
• Component Replacement
Procedures
Sensor and or installation related procedures include the following:
NOTE: For additional information refer to the RSH System Service and Support
Manual, Technical Service Bulletins, Instrument Service Advisories, and/or
the ARCHITECT System Operations Manual.
P-01 Routine Bay Partition • To improve the quality of tray insertion by • Install
Alignment adjusting the gap between the RSH standard bay • Troubleshooting
partitions
Notes Page
Activity
Use the ARCHITECT RSH Service and Support Manual, Installation and Setup, ci8200®
Checklist, Retest Sample Handler (RSH installation on a ci8200 System) to perform the
activity below.
Complete Calibrations
M&D 1119 Transport Calibration
M&D 3222 RSH Bar Code Calibration
M&D 3317 RSH Test
- Choose one Priority Section and two Routine Bay Positions
M&D 1111 Sample Pipettor Calibration (i2000SR® System)
M&D 1117 STAT Pipettor Calibration (i2000SR System Only)
Notes Page
KEY POINTS
In this module, you learned about Planned Maintenance, Installation and Integration. You were
familiarized with:
• Planned Maintenance
• Contains suggestions for planned and as needed maintenance
• Installation
• Installation of RSH on Standalone ARCHITECT® c8000® or i2000SR® System
• Installation is designed to install system hardware and verify the system hardware is
performing within specification.
• It consists of two processes, Pre-site Inspection and Installation
• Installation includes software installation and configuration of certain items.
• Calibration
• Maintenance and Diagnostic procedures to calibrate hardware components
• RSH Bar Code Reader, Carrier Transport and Carrier Positioner(s) require calibration
Notes Page
On a prior visit to repair this error the Carrier Transport Assembly was replaced for the second
time.
Currently, the following troubleshooting STEPs have been performed and the issue remains
unresolved:
• Cables to Carrier Transport have been reseated
• SIB voltages are OK
• Card Cage voltages are OK
What checks, measurements, procedures, etc. would you use to help isolate the root cause of the
failure? What would you do to try and resolve this error? What do you think may be causing the
failure?
1. In a multi-module system, which Processing Module controls the Sample Handler (RSH) power?
2. What type of errors could occur if the RSH and Process Modules are not properly leveled?
A: B:
C: D:
E: F:
G: H:
J*: K:
L: M:
*Note: there is no I in the diagram below
END OF MODULE
OVERVIEW
This module discusses the following subjects:
• Review Question Answer Key
• Troubleshooting Activities Answer Key
Notes Page
MODULE 2- ACTIVITY
Basic Operation
Notes Page
3. The sample volume required for testing can be located on the Orderlist Report.
4. Match the components below to the description that best describes that device
5. What effect will opening any RSH Cover have on the instrument if it is in a RUNNING status?
It will place the RSH in a STOPPED status and all samples running or scheduled will
go to EXCEPTIONS.
Notes Page
• LOCATE (Do Not remove) the components shown below and write the name of the component in
the space provided:
Rail Guide
X Home Sensor
Carrier Positioner
Carrier Detect Sensor
Notes Page
!
5409 Step loss detected on
(Carrier Transport X), actual
(expected), (0 (72)).
OK
?
The following troubleshooting STEPs were performed and the issues was unresolved:
• Reseated and checked cables at SIB and transport
• Swapped Indexer Boards
What checks, measurements, procedures, etc. would you use to help isolate the root cause of the
failure? What would you do to try and resolve this error? What is the most likely cause of the
failure?
Since this error is from the Carrier Transport and the actual reading is a 0 compared to the
expected reading of 72; the most likely cause is a failed Section Align Sensor. A zero reading
indicates there was no data collected, or reported, from the Section Align Sensor as it is the sensor
reading the notches for the actual data.
Other potential causes such as a damaged flex cable or RSH extrusion not properly assembled
could cause this error, but would most likely not report a zero for the actual reading.
The following troubleshooting STEPs were performed, but the errors remain unresolved:
• Rail Guide Sensor Board was replaced
• Cables on SIB and transport were reseated
• Indexer Board was replaced
What checks, measurements, procedures, etc. would you use to help isolate the root cause of the
failure? What would you do to try and resolve this error? What do you think may be causing the
failure?
The most likely cause of this error would be due to one or more Carriers in use are too short for
the Transport Rail Guide Sensor.
1. What position should the Transport Carrier be in when it is removed and why does in need to be in this
position?
The Transport Carrier is required to be in the furthest left position of the RSH to
protect and prevent damage to the Section Align Sensor.
3. When reinstalling the Transport Bearing Assembly saturate the felt wiper pads with SuperLube Oil.
Carefully position the bearing on the rail and depress the felt wiper pads as you guide them in the rail
to prevent damage.
Measure voltages on the Sensor Interface Board (2.6 Block/Functional Diagrams) and Record
recovered voltages in the table below.
Test Point Expected MEASURED Comments
TP1 5VDC 4-5VDC
TP2 GND -
TP3 5VDC 4-5VDC
TP4 5VDC 4-5VDC
TP5 GND N/A
Fuse Expected MEASURED Rating (Amp)
F1 5VDC 4-5VDC 1.5A
F2 5VDC 4-5VDC 1.5A
F3 5VDC 4-5VDC 4.0A
F4 5VDC 4-5VDC 4.0A
F5 5VDC 4-5VDC 4.0A
F6 3.3VDC 3-3.3VDC 1.0A
F7 5VDC 4-5VDC 1.5A
F8 3.3VDC 3-3.3VDC 1.0A
F9 5VDC 4-5VDC 1.5A
F10 3.3VDC 3-3.3VDC 1.0A
Notes Page
The following troubleshooting STEPs were performed, but the error remains unresolved:
• 1119 Transport Calibration
• Cleaned and checked transport and sensors
• Reseated transport cables
What checks, measurements, procedures, etc. would you use to help isolate the root cause of the
failure? What would you do to try and resolve this error? What do you think may be causing the
failure?
SCENARIO 2 Error 5417 (Carrier Positioner 2 encoder) sensor failure on a ci8200® System. No obstructions
were detected.
The following troubleshooting STEPs were performed, but the error remains unresolved:
• 1119 Transport Calibration
• Sensor Test
• Reseated SIB cables
What checks, measurements, procedures, etc. would you use to help isolate the root cause of the
failure? What would you do to try and resolve this error? What do you think may be causing the
failure?
1. In the table below, fill in the Voltage supplied by the RSH Card Cage to the indicated device/
component:
Component Voltage
SIB 5
Carrier Transport X Motor 36
Indexer 5,+ 12
3. If +5VDC power was not present at the SIB which components might be affected?
RSH Bar Code Reader
LUI Keypad
PLSB and UDB
Carrier Positioner Board
Carrier Transport Sensors
5. What boards are contained in the RSH Card Cage on a c8000® Standalone System?
Module Controller or CPU
Indexer
Motor Driver
On a prior visit to repair this error the Carrier Transport Assembly was replaced for the second
time.
Currently, the following troubleshooting STEPs have been performed and the issue remains
unresolved:
• Cables to Carrier Transport have been reseated
• SIB voltages are OK
• Card Cage voltages are OK
What checks, measurements, procedures, etc. would you use to help isolate the root cause of the
failure? What would you do to try and resolve this error? What do you think may be causing the
failure?
Possible Flex Chain Damage, Replace chain and Transport as indicated
RSH integration section may be jagged and unsmooth - Pull system apart and reintegrate
Check the RSH and i2000 System level - relevel if needed
1. In a multi-module system, which Processing Module controls the Sample Handler (RSH) power?
Processing module on the right; i2000SR® System
2. What type of errors could occur if the RSH and Process Modules are not properly leveled?
Sample and/or STAT Pipettor calibration failures due to either of the following
situations:
- Missing target (too low on PM)
- Hitting target (too high on PM)
END OF MODULE
Notes Page
3. What Carrier Transport sensor determines if the Carrier Transport is aligned with a Carrier Positioner
pocket?
a) Rail Guide
b) Section Align
c) Section Carrier Detect
d) Carrier Positioner Align
4. On an i2000SR® System, what troubleshooting could you do next if the Carrier Transport motor had
holding current but did not move home.
a) Replace the Carrier Transport
b) Swap Card Cage boards #3 and #14
c) Swap Card Cage boards #2 and #5
d) Set jumpers and switches then swap Card Cage board #2 and #5
7. After connecting the first unit Detect Board (UDB) to the PLSB, what is the potentiometer or switch
setting?
a) 1
b) 2
c) Nothing; the switches are all set as 1 bit address.
d) The switches are preset from the factory; connect them in order.
8. Identify 2 important steps necessary to ensure proper belt tension on the Carrier Transport?
a) Add the belt so the black timing marks are visible once inserted
b) Use the RSH Calibration Tool to properly tighten the bearing screws
c) Fully tighten the pulley tension bolt
d) Adjust the belt on the X-Axis Motor once the pulley spring has tension
e) Add the belt so the black timing marks are invisible once inserted
9. During a ci8200® integration, which parts of the system are used as the stable platform when attaching
the modules?
a) i2000SR System and RSH
b) c8000® System and RSH
c) Neither system because we move both RSH platforms to attached them.
d) c8000 RSH and i2000SR system
SCENARIO 1 Identify which is the most likely cause for Error 5409 Step loss detected on (Carrier Positioner 2
Motor), actual 23 [expected] (24).
a) Dirty Carrier Detect sensor
b) Belt tension too loose
c) Cables incorrectly attached
d) Loose drive motor set screws
The following troubleshooting STEPs were performed or observed and the issues remain
unresolved:
• All Card Cage Fuses are OK
• All Card Cage Test Point Voltages are in specification
• No obstruction is observed
• M&D 1119 Transport Calibration fails
End of Exam