Albashair Private School Date: -----------------

Name:----------------------- Grade:9 /------------

Listening 5

* A customer leaves a message of complaint on an answering machine. Listen to the mp3 file and
choose the best answer for each question. The answers are not given in exactly the same order. Then
listen again to check.

1. The customer's name is

a) Memzies
b) Nenzies
c) Menzies
d) Minzies

2. His phone number is

a) 349-28831
b) 348-28841
c) 348-26641
d) 348-38841

3. His customer number is

a) 45993
b) 44993
c) 34993
d) 44994

4. The order number is

a) GH12348
b) GA12338
c) GH12338
d) JH12338

5. What languages were in the instruction manual?

a) Polish and English

b) Spanish and Polish
c) Spanish and English
d) Spanish only

6. How long did he take to assemble the pool table?

Albashair Private School Date: -----------------
Name:----------------------- Grade:9 /------------

a) 2 hours
b) 2 and a half hours
c) 2 days
d) Too long

7. What was the problem with the white ball?

His friend took it

It was too big

It wasn't there

It was too small

8. What did the defective table cause to happen?

a) The balls rolled to the right

b) The balls rolled to the left
c) The balls fell of the pool table
d) The balls didn't roll properly

4. Two of the balls were missing.

a) True
b) False

5. One of Harry's friends arrived to help him understand the game.

a) True
b) False

6. The balls were not moving in the correct way on the table.

a) True
b) False

7. Harry is calling so that he doesn't have to write a letter.

a) True
b) False