Al-Kazakh National University

Higher School of Medicine

Emotion and Emotional Intelligence

Prepared by: Mohammad Razi Akbari

Group: 22-05
Teacher: Professor Ospanova
Introduction
Emotional intelligence (otherwise known as emotional quotient or EQ) is the
ability to understand, use, and manage your own emotions in positive ways to
relieve stress, communicate effectively, empathize with others, overcome
challenges and defuse conflict. In other words, highly emotionally intelligent
people use emotions to help direct their attention and think critically to achieve
their goals. For example, feeling angry helps people negotiate, and an emotionally
intelligent person may listen to angry music before negotiating a salary raise. In
other words, highly emotionally intelligent people use emotions to help direct their
attention and think critically to achieve their goals. For example, feeling angry
helps people negotiate, and an emotionally intelligent person may listen to angry
music before negotiating a salary raise.
There are three main type of emotional intelligence: ability model, trait model and
mixed model. And also emotional intelligence are component from :
 Self-awareness.
 Self-management

Social awareness.
 Relationship management
Ability Model
The ability model, developed by Peter Shalvey and John Mayer in 2004,
focuses on the individual's ability to process emotional information and use it to
navigate the social environment The ability model conceptualizes EI as a narrow
set of interconnected, objectively measured, cognitive-emotional abilities,
including the ability to perceive, manage, facilitate, and understand the emotions of
the self and others.
Trait Model
 The Trait Model of Emotional Intelligence was first developed by psychologist
Konstantin Vastly Petridis and provides a very different understanding of
Emotional Intelligence than the Ability Model. While the Ability Model is highly
pragmatic and focuses on outward results, the Trait Model is geared more
toward emotional self-perception.
 Mixed model
Mixed models of emotional intelligence are those that combine the Ability with
personality characteristics. Two models are generally thought to fall under the
mixed model of emotional intelligence – Bar-On's Model and Goleman's
Competence Model.

Benefit of emotional intelligence :

 It allows for better team work.
 You can deal with change.
 You can handle those tough conversations.
 It's an essential people skill.
 It's a key feature of a strong leader