No.286, Block no.

7,

Mogappair west, Chennai-37.

(+91) 9840293089
rssuraj967@gmail.com
join.skype.com/invite/ztbxU2wrUd4i

SURAJ.R

EXPERIENCE

Cognizant TCO, 5/535, Rajiv Gandhi Salai, Nehru Nagar,

Thoraipakkam, Tamil Nadu 600096.

— Senior Process executive(AUSTRALIAN/NEW ZEALAND SUPPORT)

November 2020 - Present

● Project- Woolworths supermarket

● Providing support to all the devices in the store for trading products
● Monitoring servers, routers, modems in all the stores as per network
team’s updates.
● Handling email update for the store users and store new updates.

Iopex Technologies, 32 A & B,Ambit IT Park Ambattur Industrial

Estate, Ambattur, Chennai, Tamil Nadu 600058

— L1 TECHNICAL SUPPORT ENGINEER(US SUPPORT)

July 2020 - November 2020

● Providing support to IP Camera.

● Worked in Netgear Arlo.
● Handled new teams for the project as a floor support.
● Have experience in both voice and non voice(chat and email)

CSS CORP, Ambit IT Park, No 32A & 32B, Ambit Park Rd, Sai Nagar,
Ambattur Industrial Estate, Chennai 600058.

— L1 TECHNICAL SUPPORT ENGINEER(US/UK SUPPORT)

FEBRUARY 2019 - March 2020

● Providing chat and email support to Music(Napster) application

● Handled new teams for the project as a floor support.
● Moved to voice process in the retail equation(TRE)
● Guiding customers to follow the store's policy.

CSS CORP, Ambit IT Park, No 32A & 32B, Ambit Park Rd, Sai Nagar,
Ambattur Industrial Estate, Chennai 600058.

— L1 TECHNICAL SUPPORT ENGINEER(US SUPPORT)

FEBRUARY 2018 - DECEMBER 2018
 ● Providing support to networking devices such as IP camera, router, modem,
switch, etc.
● Worked in Netgear Arlo and Netgear router/modem.
● Handled new teams for the project as a floor support.
● Have experience in both voice and non voice(chat and email)

Guru auto works pvt ltd, No. 33, Ambattur RedHills Road,
Vinayagapuram, Ambattur, Chennai 600053

— MECHANIC
JUNE 2016 - JUNE 2017

● Service customer bikes in the workshop.

● Promoted from labour to mechanic.
● Answering all the customer queries at the delivery of the vehicle.
● Also assisted as service engineer.

EDUCATION

SRI MUTHUKUMARAN INSTITUTE OF TECHNOLOGY, Chikkarayapuram(Near

Mangadu), Chennai - 600 069.

— B.E. MECHANICAL ENGINEERING

JUNE 2012 - MARCH 2016 with CGPA - 6.16

VELAMMAL MATRICULATION HIGHER SECONDARY SCHOOL, Velammal Gardens,

T S Krishna Nagar, Mogappair, Chennai 600037.

— COMPUTER SCIENCE, 2012 with 80.5%.

GREEN VALLEY MATRICULATION HIGHER SECONDARY SCHOOL, No 2,

Kalamegam Road, Green Valley Campus, Opp to DR Supermarket,
Mogappair West, Chennai 600037.

— 2010 with 67.5%.

OTHER SKILLS

PROGRAMMING LANGUAGE : C, C++, JAVA, HTML, CSS, Javascript, python.

APPLICATION SOFTWARE : MS-OFFICE(word, excel, PowerPoint,.)

Animation(flash), Photoshop.

DESIGNING SOFTWARE : INVENTOR CAD, SOLIDWORKS, AUTOCAD

INDUSTRIAL VISIT

● CHENNAI HARBOUR PORT TRUST.

● TVS LUCAS, PADI.
● NLC,NEYVELI.
PROJECT

FABRICATION OF MULTI-LUG NUT REMOVER.

3 MONTHS - team of 3 members.

● To remove all the lugnuts in a wheel using a multi-lug nut remover.

● Prototype without motor.
● It's a tool to reduce the energy and time of the worker.

FABRICATION OF ELECTROMAGNETIC BRAKING SYSTEM.

3 MONTHS - TEAM OF 3 MEMBERS.

● Application of braking through electromagnet.

● Prototype with a wheel running with motor and manual application of
braking.
● Placed the electromagnet in the place of the center hub.
● Efficiency of the concept is high.
● Mainly applicable in electric vehicles because of the consumption of
electricity.

PERSONAL SKILLS
● Good knowledge in mechanical engineering and computer science.
● Fast learner and good listener.
● Easily adapt to any new environment.
● Can guide new agents to achieve the company’s vision and mission.

PERSONAL DETAILS
1. NAME : SURAJ.R
2. FATHER'S NAME : RAJU.P
3. DATE OF BIRTH : 12/04/1995
4. CONTACT NO : (+91)9840293089
5. ADDRESS : No.286, BLOCK NO.7, MOGAPPAIR WEST, CHENNAI-37.
6. EMAIL ID : RSSURAJ967@GMAIL.COM
7. SKYPE : https://join.skype.com/invite/ztbxU2wrUd4i