Sanction Letter

Date: 31/01/2023
Dear Parwez
S/O Mohd Arif, House No C-3/15, Gali No 3, Kabir Nagar, Near Indian Gas Agency, Gokal Puri,
North East Delhi, Gokal Pur, Delhi, India, 110094

We refer to your Loan ID. 9CD084T and are pleased to advise the sanction of the loan as per
following terms and conditions:

Lender 1: InCred Financial Services Limited

Name of the Co- Lenders
Lender 2: Upmove Capital Private Limited
Name of the Borrower Parwez
Name of the Lending Service Provider (LSP) SmartCoin Financials Pvt. Ltd.
Name of the Digital Lending Application (DLA) SmartCoin - Personal Loan App
Purpose of the Loan Home Items
Lender 1: INR 2850.0
Loan Amount (INR) Lender 2: INR 150.0
Total: INR 3000
Annualized Fixed Rate of Interest: (% Per
30 %
Annum)
Total interest charge during the entire tenure
112
of the loan (INR)
Tenure (In Months) 2
No. of Instalments 2
Amount of EMI Payable (INR) 1556
Fees and Charges
Processing Fees (INR) 673
One-Time Onboarding Charges (INR) NA
Loan Document Signing Charges (INR) NA
Credit Reassessment Fees (INR) NA
Document Collection Fees (INR) NA
Part Prepayment/ Pre-closure Charges (INR) INR 0
Insurance Facilitation Charges (INR) NA
Credit Information Report Charges (INR) NA
Annualized late Payment Charges (INR): INR 0
NACH/ECS Dishonor Charges (INR) NA
All taxes including goods and services tax,
duties, cess and levies as per applicable law
Taxes and Levies pertaining to the transaction (including on the
charges mentioned above) whether present or
in future to be borne by the Borrower.
Net disbursed amount (INR) 2327
Total amount to be paid by the Borrower 3785
Annual Percentage Rate (% Per Annum) 30 %
Cooling-Off Period * 3 days

* A period of time from the date of disbursement of loan within which the borrower can
change her/ his mind with return or cancellation of the loan, by paying the principal and
the proportionate APR without any prepayment charges.

* BORROWER CAN RAISE HIS/HER GRIEVANCE TO THE LENDING SERVICE PROVIDER

ON +91 9986640571; BETWEEN10:00 TO 19:00 FROM MONDAY TO SATURDAY.
BORROWERS CAN ALSO WRITE TO grievance@smartcoin.co.in FOR THE COMPLAINTS
RELATED TO THE LOAN. IN CASE OF UNSATISFACTORY RESOLUTION, BORROWER
CAN REFER TO GRIEVANCE REDRESSAL POLICY OF LENDING SERVICE PROVIDER
ON https://www.incred.com/grievance.html FOR LENDER-1 OR CONTACT ON EMAIL ID
OR CONTACT ON 18001022192 OR LENDER-2 ON
https://upmove.in/assets/customer_grievance_redressal_policy.pdf OR CONTACT ON
+91 9986640581 OR help@upmove.in
* For the purpose of undertaking collection and recovery the Co-Lenders may, either on its own
or through the service provider (including its agents etc.), undertake collection or recovery from
the Borrower. For details of service provider and its agents etc. please refer at
www.smartcoin.co.in
* Lender 1- Fair Practices Code web link for Grievance Redressal Mechanism -
https://www.incred.com/fair-practice-code.html
* Lender 2- Fair Practices Code weblink for Grievance Redressal Mechanism -
https://upmove.in/assets/customer_grievance_redressal_policy.pdf
* The Privacy Policy and Terms & Conditions of the Lender-1 & the LSP can be viewed at
https://www.incred.com/privacypolicy.html & https://smartcoin.co.in/privacy_policy.html
respectively.
* The Privacy Policy and Terms & Conditions of the Lender-2 & the LSP can be viewed at
https://upmove.in/privacy-policy.html & https://smartcoin.co.in/privacy_policy.html respectively
* All charges mentioned above will either be payable upfront or deducted from disbursal
amount.

Terms & Conditions:

I/We acknowledge that:
* These are the Key Facts /Most Important Terms & Conditions of the aforesaid Loan, and all
other terms and conditions of the Loan shall be as specified in the Disbursement Terms.
* I further understand that during the Cooling-Off period an exit to the sanctioned digital loan
can be availed by paying the principal and the proportionate Annual Percentage Rate without
any penalty.
* The above charges may be modified by Co-Lenders in case prescribed by any of the
regulatory authorities and with due notice or intimation in any other scenarios through any of
the communication process mentioned in the Disbursement Terms.
* The Co-Lenders, at its sole discretion, shall be entitled to revoke this sanction upon
occurrence of any of the following events:
(i) There is any material change in the purpose for which the Loan has been sanctioned.
(ii) In the sole judgment of Co-Lenders, any material facts have been concealed and / or
become subsequently known.
(iii) Any statement, declaration, undertaking or disclosure made by, or on behalf of, the
Borrower/Customer in the application or otherwise is incorrect, inaccurate, incomplete or
misleading.
(iv) There is a default or a breach of the terms and conditions of this Sanction Letter and the
Disbursement Terms.
(v) If there is any bankruptcy or insolvency proceeding filed or admitted against the
Borrower/Customer.
(vi) Relevant documents are not executed by the Borrower as per Co-Lender’s policy and
format.
* The Borrower declares that he/she is aware that the Key Fact Statement, Sanction letter,
Disbursement Terms and other Loan Documents executed or accepted / to be executed or
accepted by him/her integrate all the conditions mentioned herein or incidental thereto, and
supersede all negotiations or prior writings, except for those provisions specified herein. In the
event of any conflict between the terms, conditions and provisions of the sanction letter/
Disbursement Terms /other Transaction Documents executed incidental thereto with the terms
mentioned herein, then in such an event the terms, conditions and provisions mentioned in the
Disbursement Terms shall prevail.
* In case the Borrower wishes to (i) prepay the Loan before the Due Date, such prepayment will
be subject to Prepayment Charges as mentioned in the Loan Summary along with other
conditions, as applicable to such prepayment.
* The Borrower declares that he/she can read and understand the terms in English and agrees
to receive all documents/ correspondence in English.
* The Borrower understands that the identical products with identical tenor and availed during
the same period may attract different interest rates for different borrowers. Interest rates could
vary depending upon consideration of all or combination of multiple factors including but not
limited to the following: historical performance of similar homogeneous clients; profile of the
applicant; repayment track record of the applicant; unsecured loan; loan ticket size; credit rating
of the applicant; loan tenor; location delinquency and collection performance; other
indebtedness of the applicant.
* The Borrower understands that the Co-Lenders have adopted risk-based pricing, which is
arrived by considering, broad parameters like the borrowers financial and credit risk profile.
Hence, the rates of Interest will be different for different categories of borrowers based on the
Interest rate model disclosed in the Interest Rate Policy on the Co-Lender’s websites. Further,
the Borrower acknowledges and confirms that the Co-Lenders shall have the discretion to
change prospectively the rate of Interest and other charges applicable to the Loan without
seeking any prior consent from the Borrower.
* The sanction of the above-mentioned Loan and all the terms and conditions mentioned in this
sanction letter are subject to the execution of a Disbursement Terms and other transaction
Documents in writing in physical or digital form (“Transaction Documents”) as Co-Lenders
may specify in the prescribed formats. This sanction letter intends to summarize certain basic
terms of the Loan and the Disbursement Terms and does not reflect the complete agreement
between the Co-Lenders and the Borrower in relation to the Loan.
* The Transaction Documents shall contain additional terms and conditions which have not
been set out in this sanction letter and the Transaction Documents shall be read together with
the terms and conditions specified in this sanction letter.
* Not withstanding the issuance of this sanction letter and the acceptance thereof, Co-Lenders
may decide to not disburse the entire or part of the Loan, repudiate and rescind this sanction
letter unilaterally.
* Disclosure: As a precondition to the Loan to be granted to the Borrower by the Co-Lenders,
the Borrower by accepting this sanction letter authorizes, consents and agrees for the
disclosure and sharing by the Co-Lenders of all or any information and data relating to the
Borrower to the Reserve Bank of India (“RBI”) and/or to the Credit Information Companies
(CIC) and/or to any other agency authorized in this behalf by RBI / CIC, to the Co-Lender’s
professional advisers and consultants, to its affiliates/ subsidiaries, agents, and to its service
providers. In case of default in the repayment of the loan/advances/interest on due dates, Co-
Lenders and/or the RBI / CIC will have an unqualified right to disclose or publish the name of
the Borrower as defaulter in such manner and through such medium as the Co-Lenders or the
RBI in their absolute discretion may think fit.
* All correspondence shall be sent to the permanent address provided by the Borrower unless
the Borrower has provided any alternate correspondence address. In the event of any change
of correspondence address, any change in the job/ profession of the Borrower, the same needs
to be intimated by the Borrower to Co-Lenders no later than 7 (seven) days. In the event the
Borrower is not reachable at his/her correspondence address, all correspondence and
interaction will be undertaken at the permanent address provided by the Borrower.
* Confidentiality: This sanction letter and its content are intended for the exclusive use of the
Borrower and shall not be disclosed by the Borrower to any person other than the Borrower’s
legal advisors for the purposes of the proposed transaction unless the prior written consent of
the Co-Lenders is obtained.
* Representations and Warranties: Usual and customary for transactions of this nature,
including but not limited to maintenance of existence; notices of default, material litigation;
compliance with applicable laws and decrees; payment of taxes; maintenance and insurance.
Further, the Borrower hereby also represents and warrants that he/she is quailed to enter into
this sanction letter and the terms and conditions of those Representations and Warranties
which are set out in the Transaction Documents.

***This is a System Generated Sanction letter and does Not Require any Signature***
 Key Fact Statement

A) DETAILS OF FEE AND CHARGES

Name of the Co- Lender 1: InCred Financial Services Limited

Lenders Lender 2: Upmove Capital Pvt. Ltd.
Name of the
PARWEZ
Borrower
Name of the
Lending Service SmartCoin Financials Pvt. Ltd.
Provider (LSP)
Name of the Digital
Lending Application SmartCoin
(DLA)
Purpose of the Loan Home Items
Lender 1: 2850.0
Loan Amount (INR) Lender 2: 150.0
Total: INR 3000
Annualized Fixed
Rate of Interest: (% 29.88 %
Per Annum)
Total interest charge
during the entire
112
tenure of the loan
(INR)
Tenure (In Months) 2 months
No. of Instalments 2
Amount of EMI
1556
Payable (INR)
Repayment
Monthly
frequency
Fees and Charges
Processing Fees
673
(INR)
One-Time
Onboarding NA
Charges (INR)
Loan Document
Signing Charges NA
(INR)
Credit NA
Reassessment Fees
(INR)
Document
Collection Fees NA
(INR)
Part Prepayment/
Pre-closure Charges INR 0
(INR)
Insurance
Facilitation Charges NA
(INR)
Credit Information
Report Charges NA
(INR)
Annualized late
Payment Charges INR 0
(INR):
NACH/ECS
Dishonor Charges NA
(INR)
All taxes including goods and services tax, duties, cess and levies as per
applicable law pertaining to the transaction (including on the charges
Taxes and Levies
mentioned above) whether present or in future to be borne by the
Borrower.
Net disbursed
2327
amount (INR)
Total amount to be
paid by the 3785
Borrower (INR)
Annual Percentage
Rate (% Per 29.88 %
Annum)
Cooling-Off Period * 3 days

* A period of time from the date of disbursement of loan within which the borrower can
change her/ his mind with return or cancellation of the loan, by paying the principal and the
proportionate APR without any prepayment charges.

B) GRIEVANCE REDRESSAL MECHANISM

Grievance Redressal Officer (GRO)

Name: Mr. Vaidyanathan Ramamoorthy
Lender- Address: Unit No. 1203, 12th floor, B Wing, The Capital Plot No. C - 70 G Block,
1 Bandra-Kurla Complex BKC Mumbai-400051 Maharashtra
Telephone no.: 1800-102-2192
Email ID: Care@InCred.com
Grievance Redressal Officer (GRO)
Lender- Name: Mr. Nadeem Safi
2 Address: Upmove Capital Pvt Ltd., Indiqube Gamma, No.293/154/172, 1st Floor,
Outer Ring Road, Kadubeesanahalli, Bengaluru Bangalore KA 560103 IN
 Phone No: +91 9986640581
Email ID: contact@upmove.in
The GRO may be reached on the number provided above anytime between 10:00 and
21:00 from Monday to Friday and 10:00 to 19:00 on Saturdays except public holidays
or through the e-mail address above. The GRO shall endeavor to resolve the
grievance within a period of 14 days from the date of receipt of a grievance.
Grievance Redressal Officer (GRO)
Name: Mr. Ravi Kumar
Address: SmartCoin Financials Pvt Ltd., Indiqube Gamma, No.293/154/172, 1st Floor,
Outer Ring Road, Kadubeesanahalli, Bengaluru Bangalore KA 560103 IN
Phone No: +91 9986640571
LSP
Email ID: grievance@smartcoin.co.in
The GRO may be reached on the number provided above anytime between 10:00 and
21:00 from Monday to Friday and 10:00 to 19:00 on Saturdays except public holidays
or through the e-mail address above. The GRO shall endeavor to resolve the
grievance within a period of 14 days from the date of receipt of a grievance.

C) TERMS & CONDITIONS OF RECOVERY MECHANISM

The Co-Lenders undertakes the recovery practices considering the following terms:
1. In-house/Outsource Recovery
2. Digital Recovery
3. Reminder Communication
4. Field Collection (if required)

Where the Co-Lenders has failed to recover the money from the borrower it will rely upon the
following legal recovery mechanism.
5. Legal Notice
6. Arbitration & Conciliation

For the purpose of undertaking collection and recovery the Co-Lenders may, either on its own or
through the service provider (including its agents etc.), undertake collection or recovery from the
Borrower. For details of service provider and its agents etc. please refer to https://smartcoin.co.in
or contact us at +91-9148380504

D) REPAYMENT SCHEDULE

Installment Installment Due Installment Amount(In Principal Amount(In Interest Amount(In

No. Date Rupees) Rupees) Rupees)
1 28/02/2023 1556 1481 75
2 28/03/2023 1556 1519 37