Practice Case Studies

1.A person with software skills gets a job in a hardware firm, on a temporary basis. He is not doing well and is feared to be
sacked within one year. His boss gives him letters of recommendation to apply elsewhere. At the end of the year,
when is to be thrown out, he files a case against the firm, showing the recommendation letters. How will the company
come out of this mess?

2.Mr. X has a distinguished academic record and excels in sports and other extra-curricular activities since childhood. He
joined ABC as salesman. In the company it was noticed he was conceited and his interaction with other people was not
exactly cordial. He was indifferent to suggestions from superiors and subordinates. However, he was a star performer
as salesmen and always crossed targets, in the time he had spent with the company. The company needs a new
regional sales manager to improve the performance of a loss-making region, should they appoint him?

3.Mr. A works in a multinational firm where he is Senior Manager (Production). Recently, Ms. B was appointed Vice
President of the company, with Mr. A reporting to Ms. B. Due to some problem in the production line, Ms. B requests
a late evening meeting with Mr. A. When Mr. A goes for the meeting, Ms. B makes some inappropriate advances on
him. Mr. A promptly reports the matter to company HR manager. The HR manager finds it hard to believe Mr. A's story
and along with Ms. B, accuses him of inappropriate conduct. The matter has leaked to the press and is causing bad
publicity for the company. What should the company do?

4.In a public sector company, the workers are very lazy and do not do their allotted jobs in the stipulated time. The vice-
president calls the manager and questions him about the situation. The manger says that the workers are bored with
their jobs and their salary is not adequate. He is not willing to take a decision. What should the V.P. do? Who is at
fault? Devise a solution.

5.M. Soft is a software co. established 6 years ago by PCC (a construction firm). PCC cannot give a very high salary as it
would not be consistent with their other business. The ultimate aim of MSoft is to enter the export market but in 6
years they do well in the domestic market. MSoft decides to hire a firm SYSQS to start a training program and to
improve their business operations. SYSQS does a good job and MSoft starts to reap the benefits in the form of several
prestigious projects. MSoft employs 15 new people. Then in the middle of a crucial project, two senior executives
leave for better remuneration. What should the GM of MSoft do?

6.A major airline with a reservation system is thinking about working with a software developer to add a feature to its
system which can track fraud by travel agents. The primary fraud perpetrated by travel agents is backdating of tickets,
e.g. issuing 14 day advance purchase ticket 10 days before the actual flight. How should the airline evaluate whether
they should add this feature or not?

7.A student gets admission to a premier engineering college securing a very high rank in the entrance test. However, his
performance in the first year is very bad and he fails in two subjects. Simultaneously, a rumor starts floating around in
the engineering college that this student cheated in the entrance test to secure very good marks. This loss of repute
for the examination procedures is putting pressure on the Principal to quell the issue. However, some students are
demanding a high level enquiry, which would lead to a high drop in institute's reputation. What should the Principal of
the engineering college do?