SUBJECT: ORIGINATING DEPT.

: POLICY #: PAGE:
Gift Card Anti-Money Marketing MKT - 1000 1 of 1
Laundering

CKE RESTAURANTS HOLDINGS, INC.

CORPORATE POLICY

The Gift Card Anti-Money Laundering policy is to provide established guidelines for restaurant
workers when receiving and processing a customer request to purchase gift cards in-store and/or
bulk orders online.

I. EMPLOYEES COVERED BY POLICY

All active employees who are employed by Carl’s Jr. Restaurants LLC and Hardee’s
Restaurants LLC.

II. GUIDELINES & PROCEDURE

1) At Point of Sale (in-store purchases) – Limit a single purchase by one customer to a

maximum of $500 per day.
2) For all gift card purchases greater than $500, the customer should be directed to
each brand’s website (https://www.carlsjr.com; https://www.hardees.com) and select
“Corporate and Bulk Orders”.
a. All “Corporate and Bulk Orders” will be placed by the customer using the
secure site hosted by Stored Value Solutions (SVS), CKE’s gift card
processor.
b. Orders placed through the corporate and bulk order process will be reviewed,
validated and processed by CKE Marketing and SVS Client Services.

Failure to follow this policy, may result in disciplinary action up to and including
termination. If you have any questions about this policy or if a customer needs
additional assistance in purchasing a gift card, please contact 615-538-9400.

POLICY INITIATED BY: DATE ISSUED REVISION DATE: APPROVED BY:

Jenna Folk 5/31/22 Marketing/Restaurant Excellence

VP, Field Marketing

THIS POLICY SUPERSEDES ALL OTHER POLICIES