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  • Anderson

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    naman sharma
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    Brian Anderson provides his contact information and resume highlighting his experience in help desk tech support resolving 40-50 tickets daily, previous role as a district manager making 50-100 calls daily, education including pursuing a B.S. in Computer Science with a focus on web development and data structures, a B.A. in Economics and East Asia Studies graduating summa cum laude, and certification in CompTIA Network+ valid through 2025. His skills include programming languages JavaScript and Python, SQL, communication, customer service, and troubleshooting.

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    Brian Anderson provides his contact information and resume highlighting his experience in help desk tech support resolving 40-50 tickets daily, previous role as a district manager making 50-100 calls daily, education including pursuing a B.S. in Computer Science with a focus on web development and data structures, a B.A. in Economics and East Asia Studies graduating summa cum laude, and certification in CompTIA Network+ valid through 2025. His skills include programming languages JavaScript and Python, SQL, communication, customer service, and troubleshooting.

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    8 views2 pages

    Anderson

    Uploaded by

    naman sharma
    Brian Anderson provides his contact information and resume highlighting his experience in help desk tech support resolving 40-50 tickets daily, previous role as a district manager making 50-100 calls daily, education including pursuing a B.S. in Computer Science with a focus on web development and data structures, a B.A. in Economics and East Asia Studies graduating summa cum laude, and certification in CompTIA Network+ valid through 2025. His skills include programming languages JavaScript and Python, SQL, communication, customer service, and troubleshooting.

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    © All Rights Reserved
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    BRIAN ANDERSON

    270-403-6749
    bhandersonjunior@gmail.com · www.linkedin.com/in/brian-anderson300
    ·https://github.com/BHAndersonJr

    EXPERIENCE
    JANUARY 2022 – PRESENT
    HELP DESK TECH SUPPORT I, AAA EAST CENTRAL
    • 40-50 Average Tickets Resolved Per Day
    • Best Googler on the team
    • Prepared Documentation for AAA Tech Library

    NOVEMBER 2020 – JANUARY 2022


    DISTRICT MANAGER, AUTOMATIC DATA PROCESSING
    • 50-100 Outbound dials a day average
    • Assigned a mentor position within first 6 months
    • Prepared evaluations of customer management software for leadership team

    EDUCATION
    EXPECTED GRADUATION SPRING 2024
    B.S. COMPUTER SCIENCE, OREGON STATE UNIVERSITY
    • Web Development
    • Data Structures and Algorithms

    MAY 2020
    B.A. ECONOMICS, EAST ASIA STUDIES WESTERN KENTUCKY UNIVERSITY
    • Summa Cum Laude
    • National Championship Speech and Debate Team

    CERTIFICATIONS
    NOVEMBER 2022–NOVEMBER 2025
    NETWORK+, COMPTIA

    SKILLS
    • Javascript • Communication
    • Python • Customer Service
    • SQL • Troubleshooting
    2

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