Shiva Chinthakindi

Email: shivamstr95@gmail.com
Mobile: 469-287-7814
Professional Summary:

Having 10+ years of experience as Azure DevOps Engineer, Azure Administrator & Windows Server
Administrator on Complex production Environments. Comprising activities in all phases of Build and
Release Management, Automation of Build and Deployment Release Management.

 Good experience in CI/CD pipelines with automated builds and deployments over Azure Pipelines.
Performed continuous Build and Deployments on multiple environments like Dev, QA, Performance, UAT,
and Production. Also, configured automation triggers using Postman API.
 Microsoft Azure IaaS, PaaS, and SaaS services.
 Good knowledge of Infrastructure as a Code deployment using Azure Pipelines with Terraform and ARM
templates. Deployed multiple Webapps, AKS, Airbyte, VMs, and other services using Terraform IaC.
 Good experience in the creation, configuration, and administration of VMs, VNet’s, Storage Accounts, Web
Apps, and Logic Apps in Azure
 Good experience in troubleshooting application-related failures and exceptions using Splunk, Azure Logs,
or Application Insights and thereby creating alerts for any identified logs as part of proactive monitoring
 Involved in Planning, Pre and Post Migration activities of servers and applications from On-Premises to
Azure Cloud Environment
 Installation and configuration of Windows servers and patching updates.
 Good understanding of the principles and best practices of Software Configuration Management (SCM) in
Agile, Scrum, and Waterfall methodologies.
 Experience on GIT- Created Branches, Pull Requests, and Merging Branches and provided access
permissions to the developers over branches.
 Good understanding of Kubernetes, Docker, and Jenkins.
 Provide Technical Support and Guidance to users and other administrators.
 VPN management (SafeNet, Symantec, and Pulse Secure)
 On-call for the team on a rotational basis for urgent support during client’s off-working hours.
 Preparing and submitting various reports on a daily, weekly, and monthly basis (ex: ITIO Report, Incident
SLA, Dashboard) for many service lines.
 Documenting critical issues with the resolution for further use of support teams.
 Performing health checks on servers including resource utilization, key processes, and hardware review
and verification.
 Taking care of in-house-related infrastructure issues, engaging the internal support team, retrieving
updates, and keeping onshore teams updated about the outage and resolution progress.
 Providing KT to new joiners and shadowing the resources.
 TECHNICAL EXPERTISE

Category Major Skills – Primary Minor Skills – Secondary

Verticals Insurance / Medical / Advertisements / Banking NA
Domains / Microsoft Azure, Azure DevOps, Unix AWS and GCP
Programming Skills
(As Applicable)
Tools & Techniques Azure DevOps – Pipelines, Boards, Repos, CI/CD, VMWare
Bitbucket/Git, Kubernetes.
Active Directory
Azure – VM, Storage, Web App, Function App, Key
vault, NSG, ASG, Virtual Networks, IAM, Azure AD,
AWS - EC2, S3, CloudWatch,
Security groups, Service Bus, etc.,
Lambda, VPC, and Route 53.

IAC – Terraform and ARM Templates.

DevOps - AWS CI/CD, Jenkins,
and Bitbucket/Git.
Monitoring – Splunk, Logic Monitor, Dynatrace,
Quantum Metrics, Manage Engine, and
PowerBI
AppDynamics.

Ticketing Tools – Service Now, Salesforce, Jira,

Help Me, and BMC Remedy
Databases MS-SQL NA
Software Tools Putty, Pager duty, and Ring Central. NA
Scripting PowerShell, Azure KQL, and Splunk Query Language SQL

Operating Systems Windows Server Editions Ubuntu

CERTIFICATIONS
 Microsoft Certified AZ-900 Associate.  Certification in Business Skills from IGNOU
 Splunk Advanced search and reporting and Open University.
creating dashboards certified.  Typing speed of 40WPM.
 Splunk Fundamentals 1, 2, and 3 courses
certified.
 EXPERIENCE

Apple – Austin, TX
Dec 2020 – Current
Role: Senior Azure DevOps Engineer

Responsibilities:
 Installed & Migrated VMWARE VMs to AWS and Managed Services like EC2, S3 Bucket, Route53, ELB, EBS Etc… with
Opscode Chef Cookbooks/Recipes.
 Implemented Chef, including the internal best practices, cookbooks, automated cookbook CI and CD system. Made use
of Jenkins for Chef CI, Rake for style and linting, Thor for versioning, Berkshelf for dependency management, and Test-
Kitchen for testing and development.
 Managing Cloud Services using AWS Cloud Formation, which helped developers and businesses an easy way to create a
collection of, related AWS resources and provision them in an orderly and predictable fashion.
 Wrote Terraform configuration templates to create EC2, S3, RDS instances.
 Wrote Templates for AWS infrastructure as code using Terraform to build staging and production environments.
 Installed & Migrated VMWARE VMs to AWS and Managed Services like EC2, S3 Bucket, Route53, ELB, EBS Etc… with
Opscode Chef Cookbooks/Recipes.
 Setup Chef Server, workstation, client and wrote scripts to deploy applications.
 Used cookbooks, recipes, roles, Databags, run list to deploy web applications, applications servers and vendor
applications.
 Worked on python script to remove monitored machines from zabbix server that has terminated from aws console as
well.
 Used Python/jython script to configure the WebSphere application server in all the environments.
 Maintained automatic environment using Chef Recipes& cookbooks within AWS environment. 
 Worked with Developers in using Chef as a configuration management tool, managing users, resources and deploying
servers. 
 Fetched data from Snowflake data warehouse and performed ETL on the platform.
 Managed the container orchestration using Openshift which is based on the Docker and Kubernetes system.
 Managing Multiple AWS instances, assigning the security groups, Elastic Load Balancer and AMIs.
 Built S3 buckets and managed policies for S3 buckets and used S3 bucket and Glacier for storage and backup on AWS.
 Worked on deployment automation of all the micro services to pull image from the private docker registry and deploy
to docker swarm cluster using Ansible.
 Created Ansible Playbooks for automation deployment to different environments.
 Worked on Version control setups like GIT and integration tools Jenkins
 Developed and managed cloud VMs with AWS EC2 command line clients and management console.
 Defined AWS security groups which acted as virtual firewalls to control the incoming traffic onto one or more  AWS EC2
instances. 
 Configured AWS Identity and Access Management (IAM) users and groups.
 Used to manage GitLab and Bit Bucket account for providing access to the Developers and storing the source code.
 Created best practices for branching & Merging Strategy to maintain the source code in the Bit bucket version Control
System.
 Created Automation to create infrastructure for Kafka clusters different instances as per components in cluster using
Terraform for creating multiple EC2 instances
 Configured JIRA workflows according to the needs of the team and integrated the project management features of JIRA
with the build and release process.
 Worked with building Kubernates run time environment of the CI/CD system to build, test and deploy in an open
source platform.
 Worked on Red Hat, Ubuntu, CentOS, and Windows environments.
Cigna – Dallas, TX
Oct 2017 – Nov 2020
Role: DevOps Support Engineer

Responsibilities:
• CI/CD for deploying applications.
• Pipelines for deploying Azure resources using Terraform as IaC Model.
• Management of enterprise security patching through Azure pipelines and Ivanti patch management.
• Application debugging and triaging.
• Splunk and Azure dashboards creation for monitoring production loads.
• Experienced in framing queries using Kusto’s Query Language [KQL].
• Automated multiple tasks using PowerShell script.
• Configuring Snapshots and backup AMI and restoration of the same
• Used Docker and Openshift to manage Microservices for development and testing. Used Openshift platform to
build the PAAS applications.
• Involved in working with Python Openstack API's. Used Remedy, Jira as deployment issue tracking tool
• Microsoft (MCITP, MCSE) and VMWare confirmations alluring. Clear understanding in DevOps rationality,
framework as a code and the application mechanization part, and executing coordinated and scrum gatherings.
• Worked on GIT, Bitbucket, AWS ECR, Nexus amendment/source code administration frameworks.
• Using Puppet Scripts with Ivy to build the application and deploy.
• Created kafka Topics and integrated in salt master configuration, that transfers the logs from salt master to
kafka cluster
• Managing Continuous Deployment Preparing GitLab YML file for application build and publish Pipeline.
• Worked on writing dockerfiles, building docker images, creating containers, docker swarm for clustering.
• Created Multi-Masters and Multiple worker Kubernates cluster for Production environment
• Integrated Docker container orchestration framework using Kubernates by creating pods, config Maps and
deployment
CGI – Lafayette, LA
Oct 2016 – Sep 2017
Role: Software Engineer

Responsibilities:
• Configured multiple CI/CD pipelines and deployed builds.
• Working on PaaS Services
• Migration of resources from On-Prem to Cloud.
• Installation and Creation of the VMs, Storage accounts, and blobs
• Creation of Security groups and VPC, rules, and listeners.
• Creation of IAM/users. Configuring Snapshots and backup AMI and restoration of the same.
• Developed Templates for AWS infrastructure as a code using Terraform to build staging and production
environments.
• Implemented Terraform for infrastructure management and maintaining the states for all the environment.
• Jenkins is used as a continuous integration tool for automation of daily process.
• Integrated Selenium automation regression test suite in Jenkins build pipeline.
• Responsible for maintain the DevOps tool stack for Salesforce applications and also perform the continuous
integration process with the sales force applications.
• Created Python / SQL scripts, to transform Databricks notebooks from Redshift table into Snowflake S3 buckets
• Automation through configuration management such as Ansible.
• Working knowledge of networking: TCP/IP, ICMP, SSH, LDAP, DNS
• Experience in utilizing AWS IAM and index benefit, config, security Groups, VPC's, subnets and VPN IPsec
Site2Site and the proportionate administrations in sky blue general security for the following linux and windows
security, middleware like apache, PHP, Tomcat, JBoss and Fuse, and java applications (Security side). DDoS and
Penetration test devices.

Paypal - Sanjose, CA
Jan 2016 - Sept 2016
Role : DevOps Support Engineer

Responsibilities:
• Creation of Virtual Machines, Virtual Networks, Storage, and Backups (VM level & File-Folders level)
on Azure as per requirement, Migration of on-premise to Azure VMs. Setting up Azure SQL.
• Defining Virtual Networks and defining Subnets based on various environments like Production and
Non-Production (AD, Web, DB) Migration from On-prem to Cloud.
• Responsible for application deployment on Microsoft Azure
• Enable and configure Azure Security Center across all Subscriptions to ensure all deployments and
Virtual Machines are compliant and resistant to vulnerability attack
 • Working and building end-to-end solutions and plans like scaling up VMs, and rebuilding the already
built Virtual Networks in Azure with minimum downtime for the Production Applications Migrate SQL
DB VMs.
• Server installation, deployments, and troubleshooting (if required).

W. W. Grainger - Lake Forest, IL

Jan 2012 – Dec 2015
DevOps Engineer

Responsibilities:
 Created the end to end CI/CD pipeline from scratch for application and API's for automating the deployment process
for all aspects of the security life cycle in the product release.
 Provided cyber security technical thought leadership, injecting secure coding standards and best practices into daily
scrums.
 Created detailed documentation of complex build and release process, post release activities process, JIRA workflow
and Release notes.
 Created Jenkins web hooks in BitBucket for push notifications to Jenkins
 Review and modify agile user stories and epics to ensure correct authentication, authorization, and logging.
 Worked on Physical to Cloud Migration in AWS.
 Partner with other IT and business teams to develop secure technical solutions.
 Deploy and monitor scalable infrastructure on Amazon web services (AWS) & configuration management using puppet.
 Worked on the terraform scripts used infrastructure as a code for creating AWS resources as per the requirements.
 Installed and configured the puppet master and agent, Ansible to provide automation environment.
 Implemented puppet, Nagios, Splunk, Chef and DevOps tools.
 Wrote Puppet manifests for deploying, configuring, install shield and managing collected for metric collection and
monitoring.
 Involved in writing Server & Client side validations using PHP, JavaScript.
 Developed Python and shell scripts for automation of the build and release process.
 Worked with a team of architects and developers, operational leads, and functional owners to plan and implement
security technical features.
 Worked with OpenShift platform in managing Docker containers and Kubernates Clusters.
 Worked in a fast-paced, dynamic environment with shifting priorities comfortable with change and actively driving
improvements.