Assignment 1

A Training Needs Assessment of the McDonald’s Corporate Restaurants

and the Possible Outcomes of Modifying Their Training Program

The solution to the above-mentioned case:

It is usual for customers to anticipate subpar service in the fast-food

sector. One of the issues that these kinds of restaurant franchises are
increasingly addressing is quality. Providing poor service and low-quality
food has become the norm at restaurants like Burger King and
McDonald's. Only the low prices of the food and the quick service qualify
as "justifiable" reasons for this, making the establishment a "fast food"
restaurant. The minimal amount of education necessary to hold a
position there, as well as the salary scale that matches it, are other well-
known facts about these organizations. Many of the workers in this kind
of industry are aware that this is not the perfect profession. Many
workers are younger, have less formal education, and/or have little
professional experience. This is also clearly demonstrated by the food's
quality and the staff's professionalism. In my discussion of potential
results for changing the training program at McDonald's corporate
locations, I will be examining this assessment of training needs.

Numerous of the representatives who work for McDonald’s are tall

school understudies, convicts, or without formal instruction. Usually why
it is legitimate for this quick nourishment chain to pay their workers such
low compensation. It could be a common industry hone to begin
common team individuals off at least wage. Indeed, the bosses who
supervise the operation of these establishments make an average of
$18,230 every year (Bradford, 2013). The difficult work and stretch that is
required to operate at one of these places can make workers feel like
they need to provide up. A negative mentality can have hindering
impacts on an employee’s work execution. Still, the low pay and tall
turnover rates make numerous representatives irreplaceable. This allows
them to get away with poor work ethics and less-than-adequate training. By
providing a higher hygienic standard, reasonable pay, and a training program
that is more enforced, McDonald’s has the potential to reclaim its positive
insights.