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KEYWORDS RESUME

The training not only enhanced my effective intelligence, organizing ability, and sense of
responsibility but also allowed me to demonstrate my confidence, determination, group
dynamics, and decision-making capabilities.

 Successfully completed the Naval Orientation Course at Indian Naval Academy which is a
complete blend of rigorous physical and mental training and foundation of an Officer and is
aimed at enhancement of both professional and personal skills.

• Successfully completed military, professional, and On Job Training (OJT) at various training
establishments.

6. Generated and reviewed incidents reports, including regular defect occurrences, actualising
appropriate corrective actions plans to mitigate ongoing and potential situations.
7. Collaborated with OEM M/s IAI ELTA Israel to maintain daily operations.
8. Direct day-to-day administrative and operational functions for four shift watch system,
providing guidance and leadership to 14 subordinates from various fields.
9. Mentored and trained subordinates, resulting in stronger staff development and increased
productivity.
Coordinated IT asset life cycle management optimization covering 600 IT assets, through a team of
40 IT assistants. and resolved 200 escalations, within a span of six months.
Developed vendor management processes in accordance with the size, scale and complexity of
budget allocation, leading to quick decisions on financial expenditure

Completed IT security audit of more than 1000+ computers with a team of 4 members by exercising
strict control mechanism.
Improved user satisfaction by proactively identifying gaps in operations support process and taking
preventive actions as the head of communication and IT service for more than 1500 users.
Ensured implementation, compliance review and maintenance of IT security policies, standards,
guidelines and procedures as per ISO/IEC 27001:2017.

Collaborated with various stakeholders CISCO, BSNL, HCL, ALCATEL & BEL to ensure high
serviceability, availability of critical network resource and services for military operations.