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How Businesses Use Marketing to Create Value for Customers

STP MARKETING MODEL


Segmentation Targeting Positioning

Divide the Market Select the Most Determine how


into Distinct attractive to position your
Groups of segments to products for
Customers focus your each target
marketing segment
efforts.
Segmentation
Bases for Consumer Bases for B2B
Groups of Customer
Segmentation Segmentation

● Demographic ● Demographic ● Mass


● Geographic ● Geographic Marketing
● Psychological ● Type of firm ● One-to one
● Behavioral ● Attitudes marketing
● Niche
Marketing
BENEFITS OF EFFECTIVE MARKET SEGMENTATION
POTENTIAL DRAWBACKS OF MARKET SEGMENTATION
Targeting
Target Market is the set of customers sharing common needs and wants that business decides to target.

Factors to Consider 3 Main Strategies for


Targeting a Market

● Size ● Mass Marketing


(Undifferentiated)
● Profitability ● Segmented
● Ease of (differentiated)
● Concentrated
reach (Niche)
Market Positioning
Market Positioning
High Quality

Low Price High Price

Low Quality
Types of Positioning
● Functional
● Symbolic
● Experiential

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