Vermeer Fleet

User’s Guide

Vermeer Fleet o1_00

Order No. 105400EK1
 Introduction
This manual explains the proper operation of Vermeer Fleet. Study and understand these instructions thoroughly before using this
product. Consult your Vermeer dealer if you do not understand the instructions in this manual, or need additional information.
The instructions, illustrations, and specifications in this manual are based on the latest information available at time of publication.
Vermeer Fleet may have product improvements and features not yet contained in this manual.
Vermeer Corporation reserves the right to make changes at any time without notice or obligation.
Copies of this manual are available in Spanish from your dealer. Other languages may also be available.
Se dispone de ejemplares de este manual en español.

TRADEMARKS
VERMEER, VERMEER Logo, and EQUIPPED TO DO MORE are trademarks of Vermeer Manufacturing Company.

NOTICE TO OPERATOR ABOUT VERMEER PRIVACY POLICY

Vermeer is concerned about privacy issues and wants its customers to be familiar with how Vermeer collects, uses and discloses
information about its customers.
Vermeer's privacy policy, which can be found at http://www2.vermeer.com/vermeer/NA/en/N/privacy, describes how Vermeer collects,
uses and shares machine, personal and business information. Vermeer may update its privacy policy from time to time and you
should periodically check our website for updates.

Introduction Vermeer Fleet

 Table Of Contents
Intended Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-1 Fleet Administration . . . . . . . . . . . . . . . . . . . . . . 60-1
Company Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 60-1
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . 30-1 Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60-1
First Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-1 Managing Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60-2
Forgot Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-1 Asset Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60-3
User Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-1 Customers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60-3
Jobsites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60-3
Geofence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60-4
Viewing Information . . . . . . . . . . . . . . . . . . . . . . 40-1 Curfews . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60-4
Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40-1 Reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60-5
View Machine(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40-1 Scheduled Reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60-5
Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40-3 Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60-5
Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40-3
Engine (Non-Specialty Excavation
Equipment Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40-3
Machine History (Specialty Excavation
Equipment Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40-3
Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40-3
Maintenance (Non-Specialty Excavation
Equipment Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40-3
Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40-4
Favorite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40-4
Subscribe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40-4
View a Jobsite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40-4
View Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40-5

Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50-1
Creating Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50-1

Vermeer Fleet i
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Section 20: Intended Use
This guide is intended for Fleet users who will be responsible for maintaining machines equipped with a
telematics control unit. Fleet is a telematics technology that uses cellular, Wi-Fi or satellite communications to
transmit data remotely. This product helps with equipment and jobsite monitoring and fleet management. To
use Fleet, machines need to be equipped with a Telematics Control Unit (TCU), antenna, an interconnected
wiring harness and access to the web interface. The Fleet interface can be accessed at http://fleet.vermeer.com.

Vermeer Fleet Intended Use 20-1

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Section 30: Getting Started
Users of the Fleet web interface receive an email from App Support with a username and password. If an email
with a username and password was not received, please contact the fleet administrator in your organization or
App Support at appsupport@vermeer.com.

FIRST LOGIN
The first time accessing the system, user is prompted to change the initial password and set up a security
question in the event a password needs to be reset. The final step to complete before access is granted is
agreement to the End User License Agreement.

Forgot Password
Click the Forgot Password button on the login page and user is prompted for the email address that is associated
to the account. If the email address is tied to an account, the user is prompted to enter an answer to the security.
An email is then sent with a new temporary password that can be used to access the site. The user is prompted
to create a new password upon first login with the temporary password. If the email is not received, please email
appsupport@vermeer.com for additional support.

USER SETUP
After initial login, access the ''Change Preferences'' by clicking on the user’s name along the top menu. This page
allows the user to set how the portal displays information such as unit of measure, time zone, first day of the
week, and the style of map shown. The portal is currently available in English only.

Vermeer Fleet Getting Started 30-1

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Section 40: Viewing Information
HOME PAGE
The home page includes Favorite Assets, Favorite Jobsites, Bulletins, and Alerts.
• Favorite Assets provides quick access to machines that have been identified as a favorite.
• Favorite Jobsites provide quick access to jobsites that have been identified as a favorite.
• Fleet uses the Bulletins section to inform users of any updates to the interface and any communication that
impacts products.
• Recent Alerts show machines that are producing alert messages. These alerts are defined by the
organization’s administrator.

VIEW MACHINE(S)
The Fleet portal allows the user to view all of their telematics enabled machines in one location. Individual
machine details can be accessed by clicking on an asset listed in one of the following locations:
• Favorite Assets Tile on the home page
• Fleet All view
• Reports view
• Jobsite view

Vermeer Fleet Viewing Information 40-1

 After clicking on an individual asset, the landing page as shown below displays the summary tab, last reported
location, and graphical representation of engine/machine hours vs idle hours and Fuel Used. Positions, Engine/
Machine History, Alerts, Maintenance, and Faults tabs are also available for selection.

40-2 Viewing Information Vermeer Fleet

Summary
Displays lifetime values for the machine in addition to values collected for different time frames. The week,
month, and year buckets are calendar based. Idle Hours represent time that the machine is running and not
performing actual work as intended.

Positions
Displays the last known location of an asset. The historical location of an asset can also be searched by entering
specific dates and/or times.

Engine (Non-Specialty Excavation Equipment Only)

Displays the daily totals for engine hours, idle hours, idle %, and fuel usage based on a selected date range.

Machine History (Specialty Excavation Equipment Only)

Displays the daily totals for machine hours, idle hours, idle %, and fuel usage based on a selected date range.

Alerts
Displays alerts that have been triggered for the machine. Recent alerts will be shown in the Current tab,
acknowledged alerts will appear in the History tab, and the complete list of alerts for the machine appear in
the Defined tab.

Maintenance (Non-Specialty Excavation Equipment Only)

Displays maintenance tasks that correspond to the tasks in the machine’s maintenance manual that have
been triggered by the machine reaching predefined hour intervals. Maintenance tasks that are pending or
overdue will be shown in the Current tab. Completed tasks appear in the History tab and the complete list of
maintenance tasks for the machine are displayed in the Defined tab.
If there are any current maintenance tasks that need to be addressed, a circle with a number is displayed in the
tab header that indicates the number of maintenance tasks that need attention. Red circles are overdue
maintenance plans and blue are pending maintenance plans. Tasks can be Completed or Ignored to clear the tab
notifications.

Vermeer Fleet Viewing Information 40-3

Faults
The Fault tab shows any faults that are reported for the asset based on the time frame defined in the search box.
An exclamation point is shown in the Fault tab header if there are new faults that have not been acknowledged
by the machine owner. Once the faults have been acknowledged by the machine owner, the exclamation point
will be removed from the tab header until a new fault is received.

Favorite
Select the Favorite button to add the machine to the Favorite Assets list on the home page tile. Selecting the
Favorite button a second time removes the machine from this list.

Subscribe
Select the Subscribe button to select or deselect notifications that are sent to the user’s email address.
Notifications include data point, maintenance, and geofence alerts. Refer to “Geofence,” page 60-4 for more
information.

VIEW A JOBSITE
The Fleet portal allows administrative users the ability to set up jobsites and associate machines to those sites.
All users can view, subscribe, and favorite jobsites. A list of jobsites can be accessed by selecting the Jobsites
option from the Fleet drop-down menu.
Selecting an individual jobsite displays a list of assets currently associated to the jobsite and a map of where the
machines are located. If there are no machines associated to a jobsite, a map of the jobsite itself will be
displayed.
An Alerts tab will show all of the alerts that have occurred for the machines while they have been associated to
the jobsite. These are the same alerts that are visible on the individual machines but they are shown in one view
for all machines on the jobsite.
A Maintenance tab will show all of the maintenance tasks that have occurred for the machines while they have
been associated to the jobsite. These are the same tasks that are visible on the individual machines but they are
shown in one view for all machines on the jobsite.

40-4 Viewing Information Vermeer Fleet

VIEW ALERTS
The Fleet portal permits administrative users to set up alerts for machines, groups of machines, and jobsites.
These alerts can then be subscribed to on an individual machine or jobsite basis and the users receive an email
each time a defined condition triggers an alert.
An individual machine displays a tab for alerts related to the selected machine. The current alerts, historical
alerts, and defined alerts are available on this tab.
An individual jobsite displays a tab for alerts related to all machines that are associated to the selected jobsite.
These are only alerts that occurred while the machine was associated to the jobsite.
An overall fleet view of alerts can be found by clicking Alerts from the Fleet drop-down menu. This returns a list of
alerts that have been triggered for every machine associated to the customer that meet the search criteria defined on
the page.

Vermeer Fleet Viewing Information 40-5

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Section 50: Reports
CREATING REPORTS
Reports can be created and edited to quickly access a group of machines based on jobsite, make, model, or type of
machine. Create a report by selecting Manage from the Reports drop-down menu. Fill in the required
information and select at least one value from the available columns. These available columns are data point
values like engine hours, fuel used, and idle hours.
The reports created using this option are only available to the user that created them by accessing the Manage
option from the Reports drop-down menu. The administrator has the ability to make Fleet web reports that are
visible to the entire organization and are listed alphabetically under the Reports drop-down menu.

Vermeer Fleet Reports 50-1

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Section 60: Fleet Administration
The following sections require the user to have administrative rights to their organization’s Fleet portal. The initial
user created for the customer account is given admin rights and subsequent users can be given appropriate rights
based on their role with the organization.
All administrative functions can be access from the Admin drop-down menu that is visible to a user with administrator rights.

Company Information
Select the user’s company name from the Admin drop-down menu to update branding, contact information, and
location information. Default preferences for the company can be set from the admin drop-down that includes
items such as time zone, currency, and default units that are displayed on the portal.

Alerts
Select Alerts from the Admin drop-down menu to create customized notifications for all assets in the fleet. When
an asset satisfies the rules established for an alert, it sends a notification to a subscriber. The alerts are also
shown on the home page, individual machine or jobsite depending on what type of alert was created.
When the Alerts page opens, it lists all active alerts. It also allows an addition of new alerts, deletion or edits of
existing alerts and search capabilities. Alerts can be created or modified by entering a title of the alert, a
frequency for how often an alert can trigger, the body of the alert message and the visibility of the alert.
The final step in creating an alert is to modify or create at least one rule. These are the conditions that the alert
looks for in determining whether or not an alert is triggered to notify users. Typical rules are built around engine
or machine hour values and if certain thresholds have been crossed. Multiple rules can be created for an alert if a
combination of conditions need to be met.

Vermeer Fleet Fleet Administration 60-1

Managing Assets
Select Assets from the Admin drop-down menu and then select Manage Assets to:
• Edit Existing Assets
• Sell
• Transfer or Return Assets
• Ignore Assets
• Search Existing Assets
Adding a new asset can only be done by contacting appsupport@vermeer.com.
Assets can be modified through the Edit selection on the Actions drop-down to have their names and reporting
time zones edited to reflect a company’s naming standards and the location of the machine.
If the user is part of a dealer account, assets can be sold to customers so they can view fleet data for machines
they own. This user can also transfer machines with other dealers, return them back to the factory, or ignore
them so the assets will not show on any reports.
The selling of a machine is what gives the customer access to the machine’s information. If a
customer is unable to see a machine on the portal, first check to ensure it has been sold to them in
the system.
If the user is part of a customer account, assets cannot be sold to other customers. This user can return them
back to the dealer or ignore them so the assets will not show on any reports.

60-2 Fleet Administration Vermeer Fleet

Asset Groups
Select Assets from the Admin drop-down menu and then select Asset Groups to create or edit an asset group.
These groups provide the user flexibility to group machines that have a need to be viewed together. An asset
group can have custom alerts created with a unique subscriber list per asset group.
Create a new asset group by selecting the New Asset Group button and entering a name and description for the
group. Once the group is created, managing the group permits the addition and removal of different assets,
alerts, and subscribers.

Customers
Select Customers from the Admin drop-down menu to add, edit or inactivate a customer. Customers are listed in
alphabetical order in a table that contains information about their customer type, location and account status.
Customers are added by clicking the New Customer button. A details page for the customer is displayed where
contact and location information can be entered. The preferences tab defaults to the values of the user creating
the customer. Updates to these values can be made if required or the customer can change these values at a
later date. The Admin Account tab assists in creating the first user for the new customer account. Enter the user
account information and select the role of Administrator to create a user for the customer. This user can login to
the portal and create future users for the new customer.
Customer’s details and preferences can also be edited for an existing customer through this menu option by
selecting Edit from the Actions drop-down menu. If the customer is no longer active, uncheck the ''Is Active''
checkmark box to disable the customer.

Jobsites
Jobsites allow the user to assign machines to a predefined location, create alerts and create geofences for that
location. Jobsites are user created and can be used to represent a variety of locations where machines can be
placed like jobsites or home offices.
Select Jobsites from the Admin drop-down menu to create, edit, search, close or delete a jobsite.

Vermeer Fleet Fleet Administration 60-3

 To add a new jobsite, click the New Jobsite button in the search box on the left side of the page. The New Jobsite
page is opened where the name, notes about the jobsite, first day of the week, time zone and start date can be
entered. Use the map to mark the jobsite location.
The zoom setting must be at least 13 (street level) in order to mark the jobsite location. If you are
zoomed too far out, an error message will be displayed.

Geofence
Click the Geofences tab to add a geofence to the jobsite. Geofences define a perimeter around the jobsite where
the work will occur. They are also used to notify subscribed users when a machine at a jobsite leaves the
geofence. The fences can be created as a circle where the user can increase or decrease the radius or a custom
outline produced from positioning points on the map.
Click the Add button on the Geofence tab to create a new geofence for the jobsite. Enter the Name and
Description of the new geofence and select custom or circular depending on the type of fence user is trying to
create. Set the zoom level to at least 13 and click on the map to create the initial geofence. Select points on the
geofence and drag them to the desired positions to create a custom perimeter or change the radius of the circle.

Curfews
Curfews can be added to a jobsite by clicking on the Operating Schedule tab. Curfews can be added on specific
days or by creating a schedule for the jobsite. In both cases a grid with 24 hours is displayed. Select the hours
that the jobsite is in operation and the squares turn blue. If a machine is turned on outside of the defined
curfew a notification is sent to the subscribers of the alert.
When all of the desired information about the jobsite is created, save the jobsite by clicking the Save button.
Once a jobsite has been created, it can be managed by selecting Manage from the Actions drop-down menu in
the Jobsite list view. Managing a jobsite allows a user to associate assets to the jobsite, set up alerts and add
subscribers to the jobsite notifications. An asset can only be associated to one jobsite at a time. If an asset needs
to change jobsites, remove it from one jobsite before adding it to the new one.

60-4 Fleet Administration Vermeer Fleet

 When a jobsite is no longer valid, the site can be closed or deleted. Both options are available from the Actions
drop-down menu in the Jobsite list view. When a jobsite is closed, a date is entered for when the site closed and
historical information about the site is retained. A closed site can also be reopened. A jobsite that has been
deleted removes all information about the jobsite from the portal and cannot be recovered.

Reports
Reports can be created and edited to quickly access a group of machines based on jobsite, asset group, make,
model or type of machine.
Select Reports from the Admin drop-down menu to create reports that are either visible to only the user that
created them or to the entire organization. Fill in the required information and select at least one value from the
available columns. These available columns are data point values like engine hours, fuel used and idle hours. Reports
are shown under the Reports drop-down menu. If reports are created with the visibility set to All Users they are
visible under the Reports drop-down menu to all of the organization’s portal users.

Scheduled Reports
Select Reports (Scheduled) from the Admin drop-down menu to create custom scheduled Fleet reports. A user
can add a new report, edit, search, view details and delete scheduled reports in the same manner as standard
reports.
These reports can be run from the Scheduled Report page or scheduled to run on predetermined days. The
results from the reports can be emailed to subscribers in either a PDF or CSV format.

Users
Select Security from the Admin drop-down menu and then Users to create, edit, deactivate or set a new
password for users in an organization. Creation of a user requires an email address that has not been previously
used. Assign the appropriate role for the user with special consideration given to users that require
administration rights. When a user leaves an organization, deactivate the user to remove access to the portal
and machine data.

Vermeer Fleet Fleet Administration 60-5

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 Index
A K
Alerts, 40-3, 60-1 L
Asset Groups, 60-3 M
B Machine History (Specialty Excavation Equipment Only), 40-3
C Maintenance (Non-Specialty Excavation Equipment Only), 40-3
Company Information, 60-1 Managing Assets, 60-2
Creating Reports, 50-1 N
Curfews, 60-4 O
Customers, 60-3 P
D Positions, 40-3
E Q
Engine (Non-Specialty Excavation Equipment Only), 40-3 R
F Reports, 60-5, 50-1
Faults, 40-4 S
Favorite, 40-4 Scheduled Reports, 60-5
First Login, 30-1 Subscribe, 40-4
Fleet Administration, 60-1 Summary, 40-3
Forgot Password, 30-1 T
G Table Of Contents, 1-i
Geofence, 60-4 U
Getting Started, 30-1 User Setup, 30-1
H Users, 60-5
Home Page, 40-1 V
I View a Jobsite, 40-4
Index, 1-1 View Alerts, 40-5
Intended Use, 20-1 View Machine(s), 40-1
J Viewing Information, 40-1
Jobsites, 60-3
Vermeer Fleet
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Revision History
REVISION DATE PAGE(S) DESCRIPTION
o1_00 11/16 All First Edition User’s Guide Released.

Vermeer Fleet
 Copyright 2016. All rights reserved.
Vermeer Corporation
1210 Vermeer Road East, P.O. Box 200
Pella, Iowa 50219-0200