ZIMBABWE MINISTRY OF HIGHER AND TERTIARY EDUCATION, SCIENCE AND TECHNOLOGY DEVELOPMENT HIGHER EDUCATION EXAMINATIONS COUNCIL (HEXCO) NATIONAL FOUNDATION CERTIFICATE IN COMPUTER OPERATIONS AND PACKAGES SUBJECT: Computer Operations and Packages PAPER NO: 115/ 15/SO1A (Theory) DURATION: 2 hours REQUIREMENTS Answer booklet INSTRUCTIONS TO CANDIDATE 1, Answer all questions. 2. Begin cach answer on a fresh page. This paper consists of 4 printed pages.PAPER NO: 115/15/SO1A - COMPUTER OPERATIONS AND PACKAGES (THEORY) QUESTION 1 a) Expand the following as used in computer memory: i) ROM (1 mark) ) + RAM (1 mark) ii) PROM (i mark) b) Classify the following printers into impact and non-impact printers: i) Laserjet Daisy wheel ) Dot matrix iv) Inkjet (4 marks) c} Give an appropriate method of entering data for the following situations or applications: i) Marking multiple choice examination scripts S (1 mark) Computer Aided Design (1 mark) iii) Retail outlet (1 mark} iv) Reading cheques in a bank (1 mark) a) State any two (2) advantages and two (2) disadvantages of cloud computing. (4 marks) QUESTION 2 a) _ Differentiate the following: i) Widow and orphan : (4 marks} ii) Cut and paste and copy and paste (4 marks} b) Give five (5) advantages of a word processor over a manual writing system or a type writer, (5 marks} c) State any two (2) uses of a shift key. (2 marks} d) Define the following terms: i) Cell address (2 marks) ii) Active cell (2 marks} : 2 e) Differentiate between relative cell addressing and absolute cell addressing. (4 marks) f) State any two (2) uses of spreadsheets. (2 marks)PAPER NO: 115/15/SO1A - COMPUTER OPERATIONS AND PACKAGES (THEORY) UESTION 3 a) Define the following terms: i) Field (2 marks) ii) Record (2 marks) iii) File (2 marks) iv) Database (2 marks) b) State the database objects used to capture data or manipulate data in a database. Entering data (1 mark) ii) Searching information from the database (1 mark) QUESTION 4 a) i) __Define the term Desktop Publishing. i (2 marks) ii) Name any two (2) examples of DTP packages. (2 marks) iii) State any four (4) publication types. (4 marks) iv) Give two (2) advantages of using DTP. (2 marks) b) i) __ Give any three (3) examples of presentation package. (3 marks) ii) State any two (2) slide layouts. (2 marks) i) Name the three (3) slide show views. » (8 marks) ii) State two (2) advantages of using presentation software (2 marks) QUESTION 5 a) i) Define the term internet. (2 marks) ii) State three (3) advantages and two (2) disadvantages of using internet. (5 marks) b) Define the following terms: i) Search engine (2 marks) ii) Browser (2 marks} ¢] State two (2) advantages and two (2) disadvantages of social networks, (4 marks) d) Name anysfive (5) known side effects of computers on users. (5 marks)PA : PER NO: 115/15/SO1A - COMPUTER OPERATIONS AND PACKAGES (THEORY) e) Using examples explain the following terms as used in computers. i) Recycle (3 marks) ii) Reuse of resources (3 marks) f) i) Define the term computer virus. (2 marks) ii) State any two (2) symptoms of computer viruses. {2 marks) Af