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Job Description for an Account Coordinator

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Job Description

Account Coordinators work closely with existing and prospective clients to discuss their
needs and match them with the products that will optimize customer satisfaction. Account
Coordinators also generate sales leads, handle client complaints, demonstrate products, and
support Account Executives.

We are recruiting for an Account Coordinator to help us attract and retain clients.  As an
Account Coordinator, you should be committed to customer satisfaction. We expect you to
communicate directly with existing and prospective clients across different platforms to find
out about their needs, make follow up calls to see if those needs have changed, develop
comprehensive product knowledge, match clients with the right products, perform
demonstrations, oversee the sales process, and perform other duties to support Account
Executives, as needed.

To succeed as an Account Coordinator, you should be proactive, positive, and passionate

about company offerings and how they create value for clients. Top applicants will be skilled
verbal and written communicators with excellent presentation, customer service, time
management, and computer skills.

Account Coordinator Responsibilities

 Sales, Marketing, or Account Management experience is generally preferred.

 More education or experience in related fields may be required.
 Excellent time management skills.
 Exceptional presentation and verbal and written communication skills.
 Strong computer skills and experience with MS Office.
 Proactive attitude with a passion for customer satisfaction.
 High level of efficiency and accuracy.
 Bachelor’s degree in Business Administration or related field.

To learn more about HiringPeople and to place your job advert across the UK’s leading sites,
please go to www.hiringpeople.co.uk
 Created by www.hiringpeople.co.uk

To learn more about HiringPeople and to place your job advert across the UK’s leading sites,
please go to www.hiringpeople.co.uk
 Created by www.hiringpeople.co.uk

Account Coordinator Requirements

 Work closely with assigned clients and leads to determine needs.

 Stay current on company products and services.
 Demonstrate the benefits of company offerings.
 Draft and send communications to clients about new offers.
 Travel to tradeshows and product launches.
 Perform product demonstrations.
 Oversee the sales process and facilitating order fulfilment.
 Handle complaints and concerns.
 Maintain an accurate and updated database of client information.
 Support Account Executives, Senior Account Directors and Senior Management.
 Sales, Marketing, or Account Management experience is generally preferred.
 More education or experience in related fields may be required.
 Excellent time management skills.
 Exceptional presentation and verbal and written communication skills.
 Strong computer skills and experience with MS Office.
 Proactive attitude with a passion for customer satisfaction.
 High level of efficiency and accuracy.
 Bachelor’s degree in Business Administration or related field.

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Item

Job Title

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Location

Employment
type

Overview of
company

Purpose of
position

Industry

Specialisation

Level

Responsibilities

Experience/ skills
required

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please go to www.hiringpeople.co.uk
 Created by www.hiringpeople.co.uk

Salary

Salary cont. (OTE

+ benefits)

Qualifications

Eligibility to work
in the UK

To learn more about HiringPeople and to place your job advert across the UK’s leading sites,
please go to www.hiringpeople.co.uk