GOVERNMENT OF INDIA (BHARAT SARKAR) MINISTRY OF RAILWAYS (Rail Mantralaya) (Railway Board) No. 2001/TG-V/11/31 - New Delhi, dated 7 .01.2016 ‘The Chief Commercial Managers, All Zonal Railways. Commercial Circular NoQ} of 2016 Sub: - isuse of Senior Citizen Concession as well as Senior Citizen Quota, In terms of IRCA Coaching Tariff No. 26/Part-l/Vol-Il, w.e.f. 01.04.2008, male senior citizen of the age of 60 years and above, women senior citizen of the “age of 58 and above are granted 40% and 50% concession respectively in all classes of Mail/Express/Rajdhani/Shatabdi etc. trains, No proof of age is required at the time of purchasing tickets, however, during journey the senior citizen is required to carry prescribed documentary proof issued by any Government agency showing their age or date of birth. In case the senior citizen is not able to produce the requisite proof of age during the journey, he/she is charged only the difiference of fare (between full fare and concessional fare). 1.1 Senior citizens have also been provided a facility to get confirmed lower berths unde? Senior Citizen Quota 2. Instances have been brought to the notice of this office regarding misuse of Senior citizen concession as well as quota as under:~ ” (i) The passengers book the ticket under Senior Citizen Quota by giving wrong age. In case they are detected they give the difference of fare otherwise they g0 undetected resulting in loss of revenue to the Railways. (ii) Some passengers also book confirmed lower berths under Senior Citizen Quota and in case they get detected, they pay the difference of fare and enjoy the benefit of senior citizens concession/as well as quota unauthorisedly.ticket by giving wrong declaration of a Some agents use this method to cheat the passengers. They book the .¢ and subsequently modify the e- ticket by giving correct age and dupe the passengers, 3. Matter has been examined in the office and the following has been decided:- @ di) (iii) CRISARCTC will make a provision that whenever a passenger enquires about the PNR status, the fare charged on the ticket should be reflected, Feasibility of displaying other relevant details fike full form of quota under which booked, age of passenger shall also be explored by CRIS/MRCTC so that the passengers do not get cheated by unscrupulous ticketing agents, Whenever any passenger is found travelling in the train on the berths booked under Senior Citizen Quota by declaration of wrong age depriving the genuine eligible passengers he/she should be treated as travelling without ticket and charged accordingly. This penalty is suggested as the person is not only cheating on fare part but is also getting a confirmed berth on false declaration depriving the cligible passengers of a confirmed lower berth. Whenever any passenger is found travelling in the train by declaration of wrong age so as to get senior citizen concession only, they should be charged penalty in addition to difference of fare. 4. These instructions will be made effective w.ef. 01.02.2016. Necessary instructions may be issued to all concerned specifically ticket checking staff with a note of caution to be patient and tactful while handling such passengers to avoid any complaint regarding any harassment. Si" (Vikram Singh) Director Passenger Marketing Railway BoardONT AE er Fare (core até) : @. 2001/oA-Vi1 1/31 am§ Rech, et 07.01.2016 Wer aihisrs waters, watt etter tea 2016 a1 aiticre after gH. 01 fae: aftes artes Rarrat & areamer aftes aie ae at geratr smgaredire afer 2fes Bi. 26/aré-efer-11 3 SPAT 01.04.2008 & 60 at ait aad oor Fr og ee afte amet ae 58 at an set a AT aiger ates araftet at Aoveranraercheranead ant miset A wet Amat HT: 40% st 60% Frarert seret A orth Bi ewe wet Ber ay aT PF SAT sift agt tar Br sera, war & eher aftes anita at Peet arent wat Zant sith fran aren feeiter aearast yep, Faawt seh are arrar seat AT ae at ag eh, Ber Tare ae har BI AR aT they, ates arate sary a area 5 wage aa ee er & at sa ae fare ar sine Gg Aver ai Rare fare & str Ht TR) & vert star BI 1.1 aftss araftet a aftss amit att 3 siete gitar ater at fee ot A gear at vere Fr ag 81 2. aa arate & aie A afte arrfter Rarer & arerarer att geeetat & 0) art Tere ary formar aes arate ae & ait ome gH aed Ei aie a oes oid & at 2 fare ar slat ar apron ax 2a € atk oad a ‘ort abt Feerfer A Yard at ares FY aha stat Br (i) Fe ant ates arate we & sila giahtue alae ath gw ae aa E att aie & omg ort & at & fae & sire ar gpramt a 2a F atk & ates arate: ane St Reraaverer & arr att ar sraftepa wr a aT sort BI(iii) FS Ge ga afar ar Fed Utah at oot & fae aed ET ay 2 @ (i) (ily aT ara eke dae fee gw aed fate are a adr ang daw Efewe ar Benita aa F ate mB a ood BI WF areal #1 ger arate & srfer At ag & atte Rronegene Patter fren sar SRM Ta mau eet Ae ora aah at as at cher Frater & oman wiser & at se oe Rae ae vent faerer Rare a Trige! Brw/sngsmetcre gare ar sdf aor Sky Pr ater, eee ata fee ga fran sere, ar wey cate, art AY ay weiter at & caseriar A aft sit ft crest, aft arta Reaftar ectet gant anfaat at at oar aT why oa wall ag anh oer ang flew aay arate ore at at after are, amg A afte arian we a awe gw A ag ete ue oT aRAT Sot rer siren & ay set fee Reare aan aR Ee TAT STAT Tee athe SHOW FagaR FAN HT eT MART] SA as aT YSTT gafae Rar war & waite gee ag cutee dam Pere ard A et ool at axa aig aes rarer sax, Feast aia wt & fae oe at at at aie a afta ara 31 oe aah ag ah daa ates artes Rarer wer ext & fe wae eater tare argh A var epcer gar ore siren & at sey free a iar afte és sft carer set aise 4. & sig@er 01.02.2016 @ wend cht weit dafdat wt, fade er dt ac Stemeat aatenitat at anaes fear ont ae oid atte sont gar Pramit ar ore ARG Waa ag watt) aa fe ae ome Pe a et a agué & aor at ah or fee are Fr PReprerd ster at etl ~ othe feeers art fare Fart aS