Descriptions of Your Individual Project: Discrete-Event Simulation

(DES) Model Development

1) Consider one of the real industrial cases as your queue system (discrete system)
such as a bank, telecom, production, cafeteria, school, warehouse, hospital,
supermarket, hairstyle, taxi, etc.
2) Describe the entities, attributes, activities, state variables and events of your
discrete system.
3) Identify the key elements such as customers and servers of your queue system.
4) State characteristics of the queue such as calling population, system capacity,
arrival process, queue discipline, service mechanism and write the queue
notation.
5) Collect input data such as inter-arrival time and service time data for a
reasonable time.
6) Calculate the time-average performance measures of the queue system (you
can use MS Excel tools or any applicable tools) and the costs of your system.
7) Perform input model analyses. It includes identifying the distribution using
histogram and selecting the distribution family, parameters estimation and
goodness-of-fit tests (Chi-square and Kolmogorov-Smirnov tests) based on the
data collected in #5.
8) Develop your DES model using one of the DES software packages mentioned in
the course outline. You can download the express version of FlexSim on
www.flexSim.com.
9) Verify your model using different techniques
10) Validate and calibrate your model using the two input-out transformation
techniques such as hypothesis testing and confidence interval (CI) techniques.
11) Estimate the time-average absolute performance measures of your system from
your DES model.
12) Generate different scenarios from your DES model as solution alternatives for
your real system, specifically by varying the number and arrangement of servers
(optional). This helps you to predict the future of your business based on the
DES model.