PMI – ACP

4 - Team Performance
February 29, 2016 1
 Agenda
1. Servant Leadership
2. About the Team
3. Building the Team
4. Agile Brainstorming
5. Active Listening
6. Team Stages
7. Learning Cycle
8. Q&As

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Servant Leadership

3
 Agile Servant Leadership
Philosophy and practice of leadership, coined and defined by Robert K.
Greenleaf

Servant leadership can be most likely associated with the participative

management style

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 Agile Servant Leadership
Ø Everything we do as Agile leaders is within the context of servant
leadership
Ø We change our behaviors to meet our team’s needs while modeling
collaboration, trust, empathy, and ethical use of power.
Ø We practice deep listening, self awareness, and commitment to
others.

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 Characteristics of a Servant Leader
Ø Listening
Ø Empathy
Ø Healing
Ø Awareness
Ø Persuasion
Ø Conceptualization
Ø Foresight
Ø Stewardship
Ø Commitment to the growth of people
Ø Building community

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 Scrum Master as a Servant Leader
Ø Scrum Master is the leader – NOT the “Boss” or the “Manager” of the
team (aka Servant Leader)

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About the Team

8
Team Space

9
Collocation

10
Distributed Team

11
Osmotic Communication

12
Osmotic Communication - Disadvantages

13
Knowledge Sharing

14
Team Motivation

15
Innovation Games

16
Building the Team

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Building Empowered Teams

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Building Empowered Teams - Benefits

19
Building High Performance Teams

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Agile Brainstorming

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Agile Brainstorming Techniques

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Agile Brainstorming – How to do

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Agile Brainstorming – How to do

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Active Listening

25
Active Listening

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Active Listening

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Active Listening

28
Team Stages

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Active Team Stages

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Active Team Stages

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Learning Cycle

32
Learning Cycle

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