Cassidy Livingston

Mobile: (208) 661-8720

Email: cassliving@gmail.com
Portfolio: https://uicassidy.weebly.com/
LinkedIn Profile: https://www.linkedin.com/in/cassidy-livingston/
Objective
My personal goals with this position are to acquire valuable work experiences; provide exemplary support
to the team; gain invaluable skills while on the job; expand on my existing skills; and cultivate meaningful,
professional connections with team members from all walks of life.
Experience
CREW MEMBER | MCDONALD’S CORPORATION | JULY 2022- PRESENT
· Accomplishments:
○ Employee of the Month- February 2023
○ Obtained exceptional skills in multitasking, customer service, self-management, and teamwork
○ Successfully trained multiple new coworkers who had little to no experience in food service
○ Progressively reached a higher level of self-confidence and surety in my work
·Duties:
○ Take customers’ orders accurately and in a timely manner
○ Assemble food up to McDonald’s standards and use the correct protective gear (gloves, aprons,
masks, etc.)
○ Maintain cleanliness and swiftness at all times
·Responsibilities:
○ Ensure customers have the best experience possible while at the establishment by attending to
customers’ needs and concerns, as well as quick and accurate service
○ Take direction and feedback well and apply it in a prompt manner
IN-HOME CAREGIVER | FIRST LIGHT HOME CARE OF SPOKANE & COEUR D’ALENE | MAY
2021- AUG. 2021
· Accomplishments:
○ Furthered knowledge and skills on how to care for others with specific needs and goals
○ Formed close, lasting professional relationships with clients and their partners/ family
members
·Duties:
○ Helped in every aspect of daily life, i.e. completed daily housework, prepared meals/ snacks,
went grocery shopping, drove clients to destinations/ appointments, etc.
○ Met and exceeded the client’s expectations every visit while being a compassionate, diligent
companion for the client and their family
INTERNSHIP | FUGUE LITERARY MAGAZINE- UNIVERSITY OF IDAHO | AUG. 2020- DEC.
2020
o First Reader for nonfiction and fiction genres
o Read and analyzed numerous submissions throughout the semester
o Forwarded potential pieces for publishing to genre editors
o Attended monthly genre Zoom meetings to present our picks to the group and discuss publication
BUSINESS ADVISOR & CONTENT WRITER | BLUE FISH WEB DESIGN | JAN. 2019- MAY 2019
· Accomplishments:
o WordPress- created articles and blogs for multiple clients’ websites
o Wrote original business pieces for the company and for clients
o Created and published blog articles to company’s personal blog
o Canva- created a variety of graphics for the company's blog, client websites, client products, etc.
o Learned basics in web design, as well as novice tools in Photoshop
· Duties:
o Collaborated with clients on desired website content (in-person and email)
o Assisted in-person clients with web development or writing content
o Accountable for front desk and work area
o Neatly filed business papers, receipts, and mail
o Took phone calls, messages, and emails on behalf of the company

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 o Kept workstations and office tidy
MACHINE OPERATOR | HEPPNER MOLDS, INC. | JUNE 2015-AUG. 2018
· Temporary fill-in during summers and winters
· Accomplishments:
o Honed my skills in accuracy, efficiency, and speed while multitasking
o Gained proficiency using the required tools and routines
· Duties:
o Operated plastic injection molding machines
o Inspected, clipped, sorted, and bagged plastic parts before being shipped
FRONT DESK RECEPTIONIST | COEUR D’ALENE PEDIATRICS | JUNE 2017-JULY 2017
· Temporary summer work
· Attended the front desk in all three company locations
· Accomplishments:
○ Gained extensive hands-on customer service under quick pace and pressure
○ Learned how to multitask multiple projects/ secondary tasks while attending to regular duties
○ Understood the importance of front-staff workers and their roles in helping a company succeed
· Duties:
o Adhered strictly to HIPPA guidelines while handling patient information
o Scheduled patient appointments, accommodating the caller’s needs as often as possible
o Answered patient phone calls and various other calls
o Handled and scanned paperwork with a wide variety of information
o Faxed a variety of information to other companies when requested
Education
UNIVERSITY OF IDAHO | AUG. 2018- DEC. 2020 | BACHELOR OF ARTS DEGREE
· Major: English- Professional Writing emphasis
· Related Coursework:
o 4 semesters of 200-500 level English courses
o 2 semesters of 300 level Communications courses
· Projects:
o Business Writing Capstone Project- Grant Writing
▪ Participated in a semester-long 4 person team in which we researched and constructed a grant
proposal for new playground equipment for Lena Whitmore Elementary School (LWES), located
in Moscow, ID
▪ Created white papers, memo reports, progress reports, and letter of
transmittals as a team
▪ Extensive research into grants, state laws and data, LWES and other surrounding
elementary schools required for data comparisons
▪ Frequent communication between team members, our professor, and LWES’s Parent Advisory
Team (PAT) members required
▪ Accurate data input required
· Accomplishments:
o Presented at the 2018 Northwest Undergraduate Conference in the Humanities, hosted by North
Idaho College (NIC)
o 1 semester of consistent involvement with NIC English Club
NORTH IDAHO COLLEGE | AUG. 2015- MAY 2018 | ASSOCIATE OF ARTS DEGREE
· Major: English- Professional Writing emphasis
· Related coursework:
o 10 English courses, 1 marketing course, 1 communications course
· Projects:
o Marketing Strategies Capstone Project- Collaborated for 16 weeks with 4 classmates
designing and creating numerous marketing projects as an assigned team

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 ▪ Participated as the group’s copy writer/ editor
o Trestle Creek Review Literary Magazine- Collaborated with numerous classmates to create the
upcoming 2018 annual issue
▪ Participated on the editorial board as a First Reader of submissions from local writers and
artists
▪ Decided which submissions would make the issue and provided minor edits for
consideration
· Accomplishments:
o Nominated for the 2018 Distinguished Writer Awards by NIC faculty in the Department of English
o 1 year consistent involvement with NIC English Club
Achievements & Skills
LEADERSHIP/ VOLUNTEERING
· Girl Scouts Gold Award Project (6 mos.):
o Microsoft Excel- Worked with the Post Falls Food Bank to create a volunteer database to replace
less effective methods and boost the business’ production exponentially
o Required overseeing others while they worked on the database and providing guidance
· LINK Leader program (1 school year):
o As a high school senior, mentored and guided a group of freshmen students throughout their first
year
o 7-8 freshmen students to each pair of LINK Leaders
o Full school-year commitment of leadership and interaction with freshmen
o Required good grades and great school conduct to remain a LINK Leader
· Volunteering at the Post Falls Food Bank (5 yrs.):
o Put together lunches for children in need
o Harvested fruit trees to donate on behalf of elderly citizens
o Bagged food and restocked shelves
· Holidays and Heroes (2 yrs.):
o Local annual Christmas charity event in which children in need choose from donated items and
clothes provided by Girl Scouts and other local groups
o Ran a station helping children pick out presents and clothes for family members
AWARDS
· 2018 Distinguished Writer Awards Event: Received honorable mention award for the George Ives’
Outstanding Second-Year Writer Award
o Nominated by NIC’s English and Humanities Division
· Received the Girl Scouts Gold Award in 2015
SALES
· Cashier/ Crew Member at McDonald’s
● Sold Girl Scout cookies and candies for 11 years
· Coeur d’Alene Pediatrics: Handled in-person and over-the-phone patient payments
COMMUNICATION
· Presented in speech classes during high school and college
· Presented 3 speeches to large groups about Gold Award Project, one of which was at a Scouting event
held in Tri-Cities, WA

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