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Deltatraining

OpenScape Business
V3R0
Welkom, we starten om 14:01, zo hebben
de laatkomers 1 minuut extra ;-)
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Webinar
Webinar wordt via Circuit gegeven
De presentatie wordt opgenomen indien iedereen daar akkoord mee is
Mute jezelf
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Presentatie
Sturen we later aan iedereen door samen met een korte vragenlijst
Vragen nadien?
Je weet ons te vinden op de helpdesk, via ticket system, mail of Circuit

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Agenda
Highlights OpenScape business V3
New OCCLA mainboard for OSBiz X8
Important info before upgrading to V3
Migration and Upgrading to V3
License optimization
SLES 12 support
Security enhancements and serviceability
myPortal@work for V3
Circuit for SMB
Good to know…
CP phones
Homeworking
Promo’s

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Agenda
Highlights OpenScape business V3
New OCCLA mainboard for OSBiz X8
Important info before upgrading to V3
Migration and Upgrading to V3
License optimization
SLES 12 support
Security enhancements and serviceability
myPortal@work for V3
Circuit for SMB
Good to know…
CP phones
Homeworking
Promo’s

WWW.BUSINESSCOM.NL
OpenScape Business in a nutshell

Well established in the SMB market

6.6 Million Users + 900.000 UC User+ 200.000+ 2030 Roadmap 2020/21+


worldwide Support Commitment

Growth+ 2000+ 70+ Countries Customers+ Certified 190+


Channel Partner Customers+ (Economy label) SIP Provider certified
on Users

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OpenScape Business V3 Highlights

myPortal @work Video Streaming Optimizations OSBiz & Circuit


• Unified WebRTC based • New with V1R4 Phone SW • LDAPS Support for Microsoft
Active Directory • Combines powerful
Telephony & UC Client • Direct video streaming Telephony & Collaboration
• Headset CTI Control for Jabra solution for CP 600 HFA • Hardening WBM Access services
and Plantronics • User can stream a camera on • Simplified UC Licensing • Telephony Connector now
• New API offers additional request (IP Camera) • Easy migration and upgrade supports Camp-On,
features for UC Suite, such as • Support of H.264 and path from former versions Alternative Number and
Favorite Handling, User H.263 and products Snooze Interworking
Settings, etc.

✓ Performance New Mainboard makes OpenScape Business future-proof


✓ Flexibility
Technology upgrade and foundation for future enhancements, innovations and
✓ Serviceability
security requirements
✓ Security
✓ Future-proof V3 Software available for new V3 Mainboards and existing V2 deployments

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Customers under valid SSP benefit from new V3 technology upgrade

Technologie Upgrade X8

ancements UC Suite Enhancements UC Suite Visual Wallboard Upgrade & Migration A common user experience across all Clients

Support 2030
ancy Circuit CTI Integration Enhanced Circuit Connectivity myPortal @work
n Teams myPortal @work VoIP myPortal @work VoIP
Circuit Interworking
New devices Active Directory Master DB
Service • Technologie Upgrade – new • Next Gen ITSP, etc.
X1/X3/X5 Mainboard • Security & Service
• myPortal @work Client • Further improvements based
further developments on market needs
• Security & Service

R5
✓ V2R6
✓ V2R7
✓ V3R1 / roadmap
V3
UNIFY / ATOS Commitment: Product Support at least until 2030
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OpenScape Business V3 Directions

V3 Naming and Scope V3 for all deploments


• A new major release is a strong commitment to the • V3 software supports new and existing V2
market providing positive sales arguments mainboards (addressing the installed base)
• Clearly separates the different product versions • Customers with active SSP can benefit from V3
(hardware) to simplify ordering and sales • V3 software will also replace V2 as our new
sustaining SW line after release

Future Directions Upgrade and Migration to V3


• V3 with new Mainboard: Foundation for future • Customers can keep existing hardware or exchange
innovations and features values -> future readiness to latest Technology (new mainboard for X8)
• V3 with existing V2 Mainboards: Security • Migration/Upgrade from V2R7 to V3
Updates and selective feature updates
• CLS Connect supports easy upgrade/migration to V3

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OpenScape Business V3 One Pager
• Technology Upgrade (new mainboard) makes OpenScape Business future-proof and
ready for further requirements , innovations and security demands
• V3 SW Release together with new X8 Mainboard delivery planned in Q1/2020, new
X1/X3/X5 mainboard planned in a further step Q3/2020
• No need of UC Booster Card and Server anymore simplifies installation & configuration
• Fast and long-life M.2-SSD replaces SDHC-card (optional plugable SSD for UC
Applications), new board about 8 x faster CPU performance
• Enhanced Capabilities („standardized“ technology approach, Co-processor for high
performance on-board encryption, Gigabit Network Interfaces, audio in)
• Basis for further Software Releases and Innovations
• Smooth migration path and investment protection for customers: Just replace the
Mainboard and keep other hardware & phones
Performance
• Continuous Improvements with the focus on UC values, myPortal @work and
Flexibility OpenScape Business plus Circuit Connectivity
Serviceability • License adjustments and optimizations for new V3 hardware: OpenScape Business
Security CSTA license for X and S systems. Simplified UC license handling
Future-proof • V3 Software is backwards compatible and available as well for current V2 Mainboards
• CLS Connect Service supports automatic and easy migration to V3

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Q&A

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Agenda
Highlights OpenScape business V3
New OCCLA mainboard for OSBiz X8
Important info before upgrading to V3
Migration and Upgrading to V3
License optimization
SLES 12 support
Security enhancements and serviceability
myPortal@work for V3
Circuit for SMB
Good to know…
CP phones
Homeworking
Promo’s

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And then there was V3.

A fundamental technology upgrade, which brings you a lot of new


opportunities, everything consequently simplified. An unprecedented leap in
performance. And a mind-blowing chip that makes your system even faster
and more secure. Together with increased system limits it re-defines what you
can do with an all-integrated communication system. Welcome to the first
OpenScape Business powerful enough to be called V3.

Source and idea taken from : https://www.apple.com/iphone-11-pro/

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Latest Technology.

Intel Atom C3000 Processor Series

Intel x86 64-bit Software Support

Intel QuickAssist Technology

Compression and Crypto-Acceleration

Standard DDR4 RAM

Reduced Power Consumption

Higher Transfer Rates

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Latest Technology

Primary M.2 SSD


- Boot device and full system software
- M.2 SATA interface
- 100x faster than current SDHC
- Supports S.M.A.R.T.

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Latest Technology

Secondary M.2 PCIe NVMe SSD option


- M.2 NVMe interface
- Supported types: 2280, 2260, 2242, (2230) –
120GB – 1TB capacity supported in V3R0
- Scalable mass storage for
UC, Backup/Restore, Tracing, …
- Supports S.M.A.R.T.
- Mandatory for UCSuite
- Can be used for system backup and to save the
system traces and logs

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Latest Technology: M.2 SSDs

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Performance

CPU Performance Crypto Performance

Ciphers

today (OCCL) new (OCCLA) today (OCCL) new (OCCLA)

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OCCLA Front panel

Mini USB 2.0 Port for Service

Two USB 3.0 Ports for All LAN Ports 1 GBit full-duplex
- storage devices WAN – Internet access
- system recovery LAN – Customer network
Admin Port

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Serviceability - Simplification.

UC Booster Card

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Serviceability - Simplification.

UC Booster Server

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Serviceability - Simplification.

External Music Interface


(EXM/R)

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Serviceability - Simplification: Audio In

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Serviceability - Simplification

“fanless mainboard design”


with clever slot usage

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Enhanced OSBiz V3 HW Capacities
Current values Planned values
current OCCL Mainboard new OCCLA mainboard
Mobility Users 150 500
ITSP / SIP provider channels 60 120
Call pickup groups 32 128
Members per group 20 32
Standard voicemail channels (SmartVM) 10 32
VM length / Total storage 2 min / 32 hours 4 min / 64 hours
Active web clients Mainboard: 150 / w/ OCAB: 300 1000
UC Suite clients MB: -- / OCAB: 150 / Server: 500 300~500
CSTA monitor Points with OCAB: 1500 3750
TAPI 120 Clients (via CSTA) MB: 0 / OCAB: 150 500

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New X8 ordering positions

As already announced with V2 in October 2019: Seperate ordering positions for new
OpenScape Business V3 X8:
• A new ordering position for X8 box
• A new ordering position for V3 X8 Mainboard (OCCLA)
• OpenScape Business System-Software on M.2 SSD boot device
• OpenScape Business M.2 SSD for UC applications

L30251-U600-G661
+ L30251-U600-G664
+ +
L30251-U600-G668 L30251-U600-G667

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New Mainboard – new pricing

2000

1800

1600

1400 CSTA for external apps


1200 External Music input
1000 Fan kit
800 UC Suite SD/SSD (System SW)
600 Up to 30% price UC Enabling (OCAB or SSD)
400 advantage Mainboard X8
200

V2 V3
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Why should customers invest into the Technology Upgrade (Mainboard)?

Future-Proof and secure: Technological basis for future values and


requirements (security, performance, latest technology)

Performance: Enhanced capacity values (more trunk channels, more


Mobility User, extended group size, Voicemail capacity, etc.)

Investment Protection: Standardized ”state-of-the-art” Technology approach


guarantees long-term availability of hardware

Save resources: Migration options to current technology while retaining


existing components. Just replace the mainboard.

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OpenScape Business V3 - Release Plan

Step 1: planned for May 2020


• New X8 Mainboard (OCCLA) replaces today´s OCCL Mainboard and UC Booster Card /
Server
• V3 Software for installed base (X1, as well X3/X5/X8 with/without Booster Card / Server,
OSBiz S)

Step 2: planned for Q4/2020


• New X3/X5 mainboards (wall / rack as today), will also replace Booster Card / Booster
Server
• „Advanced“ mainboard like X8, plus 8 x UP0 and 4 x analog subscriber ports
• No ISDN S0 ports (extension boards can still be used)

• Cost optimized „Basic“ mainboard variant for X1 and X3/X5

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#Technologie Upgrade for X1/X3/X5

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More technology updates: OCCBL/OCCBH
OCCB - Voice Channel Booster Card
old: new:
OCCB1 (40 channels) OCCBL (40 channels)
S30807-Q6949-X-100 S30807-Q6956-X1
1xTMS320C6416 1xTMS320C6654

new:
OCCBH (120 channels)
old:
S30807-Q6956-X2
OCCB3 (120 channels)
1xTMS320C6657
S30807-Q6949-X
3xTMS320C6416

With V3 software, both OCCB 1/3 and OCCB L/H are supported on OCCLA and classic OCC
With older software releases (V1 or V2), only OCCB 1/3 are usable
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More technology updates: BS5
BS5: replacement of legacy chip
old: BS5 – S30807-U5497-X new: BS5 – S30807-U5497-X20

IOM-2 + UPN + HDLC controller FPGA software implementation


New software based solution is future-proof and more flexible!
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Installation of the OCCLA
Remove unsupported cards
IVM, OCAB
Check LUNA2 power supplies
Old LUNA2 power supplies of H3800 are not supported anymore
Network infrastructure
The network interface of the new MB only supports Full Duplex
Check before migration or installation of the new MB if the network is compatible
Clever slot usage avoids need for housing fan kit:
Keep slots next to mainboard free if possible
In case analog cards are used next to MB a fan kit is needed. (See V3 service
manual for details)
Common IP address
Unlike OCC+OCAB, or OCC+ booster server, all OCCLA services will run on the same
LAN IP address
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Serviceability Highlights

Faster system startup


Faster software updates
Admin Portal is much more responsive
Better trace collection performance
Manager E and Card Manager also available
in V3

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Administration: WBM

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Administration: SSD health check

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Smart VM enhancements

On OCCLA, SmartVM channels are increased from


10 to 32.
In case of migration from an old OCCL to OCCLA ports
501 to 532 must be free
By default, 24 of them are preconfigured as type
"Phone mail“ and the other 8 as "Standard" for
AutoAttendant functionality.
Record time per call increased from 2 to 4
minutes
Record capacity increased from 32 to 64 hours in
total if the optional NVMe SSD is plugged

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Manager E: compatible

OCCLA is also shown in Manager E


Minimum V10 R3.0.0

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Expansions are also available in Manager E

128 Call Pick up groups 32 subcribers per group

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Backup and Restore

Backup on local hard disk will be available


only if a secondary M.2 NVMe SSD is
installed.

M.2 NVMe

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Q&A

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Agenda
Highlights OpenScape business V3
New OCCLA mainboard for OSBiz X8
Important info before upgrading to V3
Migration and Upgrading to V3
License optimization
SLES 12 support
Security enhancements and serviceability
myPortal@work for V3
Circuit for SMB
Good to know…
CP phones
Homeworking
Promo’s

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Phased out applications with V3
XMPP no longer supported in V3
OpenScape Business VPN no longer
supported in V3
Gate View no longer supported on new V3
Mainboard (OCCLA)
Until 09/2020 it will be available with V3
running on OCAB / Booster Server without
further support.
Replacement: Video streaming solution with IP
camera for DeskPhone CP 600 HFA (V1R4) or
SIP (V1R7)

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Phased out applications with V3

Xpressions Compact (already in phase out since V2)


not supported anymore with V3
Integrated SmartVM or UC Suite voicemail instead
myPortal Smart Client replacement
Client is replaced by myPortal @work VoIP and UC Client
(using the same license)
myPortal for OpenStage discontinued
Replaced by OpenScape DeskPhone UC integration with
DeskPhone CP 400 / 600 / 600E HFA devices:
Presence, voicemail integration, conversations,
favourites, etc.

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V3 – phase out of devices

optiPoint 4xx and 5xx


Will not be supported anymore on new V3 hardware, but still usable
on existing V2 Mainboard running V3 software
optiPoint 5xx to be replaced by our new DeskPhone CP 200T or 400 T
Common UI and design across the OpenScape DeskPhone family

Business opportunities:
Replace optiPoint with new CP
TDM or IP Phones

IP and TDM
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Licenses

V3 requires a new system wide CSTA license to use the


CSTA interface.
L30250-U622-B741 CSTA_License
The CSTA license is not needed for systems with OCAB (V2
hardware with V3 software), in all other cases it is needed.
Simplified UC Licensing:
Common Desktop UC user license , usable for UC Smart and
UC Suite

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Q&A

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Agenda
Highlights OpenScape business V3
New OCCLA mainboard for OSBiz X8
Important info before upgrading to V3
Migration and Upgrading to V3
License optimization
SLES 12 support
Security enhancements and serviceability
myPortal@work for V3
Circuit for SMB
Good to know…
CP phones
Homeworking
Promo’s

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New component in License file

OpenScape Business V 3 software will only activate license files


which contain the new component
“F31505 K 158 D 129 OpenScape Business Info Ready for V 3 SW”

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CLS Connect: The easy way to V3
Rehost „made easy“ - no need for CLS Hotline Support anymore
Rehost can be done „online“ at anytime
Reduces effort, complexity and saves time
Simplified license handling: New OSBiz License can be activated on CLS
One click activation in WBM
and automatically transfered to OSBiz after time
Supports stand-alone and networked systems

Prerequisites:
Requires „online“ connection from OSBiz to Central License Server
Activation of CLS Connect needs to be done before „rehost“ or Upgrade to V3
CLS Connect will replace today‘s „rehost counter“ step-by-step

For OpenScape Business S V3 CLS Connect is mandatory!

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CLS Connect: The easy way to V3

The “CLS Connect“ flag has to be activated via the systems WBM.
Once the flag is activated it cannot be deactivated anymore
A test towards the CLS can (should) be done before you activate the flag

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License migration paths

Upgrade from V2 to V3 software with existing OCC mainboards or OSBiz S


Migration from V2 to V3 software with exchange from OCCL to OCCLA
Migration HiPath 3800 to OpenScape Business V3
Migration from OS Office to OSBiz V3
Migration of an OSBiz V3 Networking environment

To upgrade a system from V2 to V3, the system must have an active SW support

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Upgrade Process from OSBiz V2 to V3: Service Maintenance – keep existing MB

• V3 is used in case of a required error solution


• The existing V2Servicefall
Mainboard can still be used with V3 Software
V3 wird im Falle einer benötigten
Upgrade with active CLS Fehlerkorrektur
Connect in V2 eingesetzt
Upgrade without CLS Connect
• Upgrade to new V3 Das bestehende Mainboard•wird
Sofware weiter
Order OpenScape Business V3 Software
• System recognizes new genutzt
V3 Software and Upgrade License
receives new license file via CSL automatically • Activate Upgrade License on CLS
• SW Upgrade of OSBiz to V3 Software
• Import V3 License File

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Upgrade OSBiz X system from V2 to V3 with existing OCC mainboards
CLS connect active – permanent licensing

1. Preparing the OpenScape Business System


Upgrade the existing system to SW version V2R7 (minimum requirement for CLS
connect)
Test the CLS connection and activate CLS Connect in the system
2. Perform SW upgrade
Perform SW Upgrade to V3 via the OpenScape Business Assistant.
System configuration is automatically converted to V3
Existing licenses are taken over after V3 is started
3. Automatic generation and transfer of the license file by the CLS
After the system is upgraded and restarted, the system transfers the information that
it operates with SW version 3 to the CLS.
The CLS automatically generates a new license file and transfers it to the system.

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Upgrade OSBiz X system from V2 to V3 with existing OCC mainboards
CLS connect NOT active – permanent licensing

Prerequisite: Order a free of charge OpenScape Business V3 SW Upgrade License:


L30250-U622-B740
1. Preparing the OpenScape Business System
Upgrade the existing system to SW version V2R7
2. Create "Upgrade License File" for the V2 system at the CLS
Activation of the "SW Upgrade License" for the existing system
Generate and download a new license file for the MAC address of the V2 mainboard
Import and activate the license file in the OpenScape Business V2 system
3. Perform SW upgrade
Perform SW Upgrade to V3 via the OpenScape Business Assistant.
System configuration is automatically converted to V3 during upgrade
Existing licenses are taken over after V3 is started
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Upgrade OSBiz X system from V2 to V3 with existing OCC mainboards
PAYGO licensing

In case you use PAYGO licensing, CLS connect cannot be activated


1. Preparing the OpenScape Business System
Upgrade the existing system to SW version V2R7
2. Regenerate the license file on the CLS
Generate and download a new license file for the MAC address of the V2 mainboard
Import and activate the license file in the OpenScape Business V2 system
3. Perform SW upgrade
Perform SW Upgrade to V3 via the OpenScape Business Assistant.
System configuration is automatically converted to V3 during upgrade
The system is ready for operation after restart V3 is started

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Upgrade OSBiz S system from V2 to V3
CLS connect active – permanent licensing

1. Preparing the OpenScape Business System


Upgrade the existing system to SW version V2R7 (minimum requirement for CLS connect)
Test the CLS connection and activate CLS Connect in the system
2. Prepare SLES operating system
Operating System Upgrade to the service pack last released for the SLES version used in connection
with OpenScape Business S.
3. Perform SW upgrade
Perform SW Upgrade to V3 via the OpenScape Business Assistant.
System configuration is automatically converted to V3
Existing licenses are taken over after V3 is started
4. Automatic generation and transfer of the license file by the CLS
After the system is upgraded and restarted, the system transfers the information that it operates with
SW version 3 to the CLS.
The CLS automatically generates a new license file and transfers it to the system.
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Upgrade OSBiz S system from V2 to V3
PAYGO licensing

1. Preparing the OpenScape Business System


Upgrade the existing system to SW version V2R7
2. Prepare SLES operating system
Operating System Upgrade to the service pack last released for the SLES version used in
connection with OpenScape Business S.
3. Regenerate the license file on the CLS
Generate and download a new license file for the V2 system
Import and activate the license file in the OpenScape Business V2 system
4. Perform SW upgrade
Perform SW Upgrade to V3 via the OpenScape Business Assistant.
System configuration is automatically converted to V3
Existing licenses are taken over after V3 is started
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Migration Process from OSBiz V2 to V3: Exchange to new V3 Mainboard

• Customer requires new enhanced V3 capacities and values.


• Enhanced Capacities, for e.g. additional SIP trunk channels on X8 or Mobility Users
Servicefall
V3 wird im Falle einer benötigten
Migration with active Fehlerkorrektur
CLS Connectin V2 eingesetzt
Migration without CLS Connect
• CLS-Connect has beenDas bestehende
activated Mainboard
already in V2 Software • wird weiter
Hardware Migration License and new Mainboard needs
with the existing hardware genutzt to be ordered.

• Backup needs to be created • Activate MAC ID of the existing MB on CLS and import
generated license file to V2 System
• Rehost to new MAC ID (V3 Hardware) on CLS
• Backup creation, exchange mainboard and restore backup
• Exchange Mainboard and restore backup
• Rehost to new MAC ID (V3 Hardware) on CLS (please
• Upgrade of licenses happens automatically notice current rehost counter on CLS))
• Get new V3 license file from CLS and activate in V3 OSBiz
system

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Migration V2 to V3 with exchange from OCCL to OCCLA

Before migrating an OSBiz X system, the current system configuration, the


HW/SW as well as license components that might need to be replaced must
be determined.
Optipoint phones
OCAB/booster server
IVM
EXM
Gateview
VPN
XMPP
CSTA
myPortal Smart

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Migration V2 to V3: Required order items
For the migration from V2 to V3, the following order items are required, depending
on whether CLS Connect, UC Suite or external CSTA applications are used:
V3 Mainboard
L30251-U600-G664
V3 SW on M.2 SATA SSD data storage
L30251-U600-G668
NVMe SSD 256 GB or bigger mass data storage (optional in case UC Suite is used)
L30251-U600-G667
OpenScape Business V3 HW Migration License (if CLS Connect is not used)
L30250-U622-B739
OpenScape Business CSTA License (optional in case a booster server was used)
L30250-U622-B741
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Migration OSBiz X8 system from V2 to V3 with exchange of mainboard
CLS connect active – permanent licensing

1. Preparing the OpenScape Business System


Upgrade the existing system to SW version V2R7 (minimum requirement for CLS connect)
Test the CLS connection and activate CLS Connect in the system
2. Generate license file at the CLS
Rehost the existing licenses from the MAC address of the V2 mainboard to the MAC address of the V3
mainboard using the "Regenerate" function.
Generate and download a new license file for the MAC address of the V3 mainboard
3. Create a complete backup of the V2 system
4. Mainboard exchange
Shut down the system and switch off the power supply
Exchange the V2 MB with the V3 MB (equipped with the SATA and optional NVMe card, and optional OCCB
card) and switch on power supply. The system will boot.
5. Restore the system configuration after system startup.
Restore the V2 Backup in the system.
Import the new generated license file in the system

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Migration OSBiz X8 system from V2 to V3 with exchange of mainboard
CLS connect NOT active – permanent licensing

1. Preparing the OpenScape Business System


Upgrade the existing system to SW version V2R7
2. Create "migration license file" for the V2 system at the CLS
Activation of the "HW Migration License" on the existing V2
system
Generate and download the new license file for the MAC address
of the V2 mainboard
3. Import the new license file into the OpenScape Business V2 system
4. Note the "Confirmation Code" displayed on the homepage of the
OSBiz Assistant
5. Generate a new license file for the V3 mainboard at the CLS
Create a new license file for the MAC address of the V3
mainboard at the CLS by regenerating the Mac address of the V2
mainboard and the previously noted confirmation code
Download the newly generated license file from CLS

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Migration OSBiz X8 system from V2 to V3 with exchange of mainboard
CLS connect NOT active – permanent licensing

6. Create a complete backup of the V2 system


7. Mainboard exchange
Shut down the system and switch off the power supply
Exchange the V2 MB with the V3 MB (equipped with the SATA and optional NVMe
card, and optional OCCB card) and switch on power supply. The system will boot.
8. Restore the system configuration after system startup.
Restore the V2 Backup in the system.
Import the new generated license file into the V3 system after system startup

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Migration OSBiz X8 system from V2 to V3 with exchange of mainboard
PAYGO licensing

1. Preparing the OpenScape Business System


Upgrade the existing system to SW version V2R7
2. Backup the V2 system configuration and customer data.
3. Regenerate the license file on the CLS
Rehost the licenses to the MAC address of the new V3 mainboard using the regenerate function on
the CLS
Download the new license file from the CLS
4. Mainboard exchange
Shut down the system and switch off the power supply
Exchange the V2 MB with the V3 MB (equipped with the SATA and optional NVMe card, and optional
OCCB card) and switch on power supply. The system will boot.
5. Restore the system configuration after system startup.
Restore the V2 Backup in the system.
Import the new generated V3 license file in the system
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Migration from HiPath 3000 to OSBiz V3 (X8): Exchange to new V3 Mainboard

• Customer wants to upgrade to latest technology


• Benefits from Servicefall
new values, phones, capacities and future readiness
V3 wird im Falle einer benötigten
Fehlerkorrektur
SW and Hardware in V2 eingesetzt
Upgrade required
• Das bestehende
OpenScape Business UpgradeMainboard wird3000
license from HiPath weiter
V9, as of today,
required genutzt
(up from HiPath 3000 V9), incl. 3 Y SW Support
• Migration scheme as known from today (V2)
• same migration procedure and handling for license migration on CLS
• Hardware: New V3 Mainboard and M2.SSD required
• Verification of existing HiPath 3000 Hardware (Phase Out / Non-supported
boards information can be found in sales information)

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Migration from HiPath 3000 to OSBiz V3 (X8): Exchange to new V3 Mainboard

Software migration is done by the normal HiPath 3000 to OSBiz migration


process using Manager E. Same procedure as with V2.
Existing HiPath 3000 ComScendo and S2 m licenses are upgraded to the MAC
address of the OCCL mainboard
TDM licenses and V3 SW indicator are generated by the CLS, based on the
XML file information that is generated by the OSBiz system
The HiPath 3000 board is set on a black list within the CLS and is disabled for
further migrations
Includes 3 years Software Support
Do not forget to activate CLS Connect afterwards

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Migration from OS Office to OSBiz V3: License Migration

• Customer wants to upgrade to latest technology


• Benefits from Servicefall
new values, phones, capacities and future readiness
V3 wird im Falle einer benötigten
Fehlerkorrektur
SW and Hardware in V2 eingesetzt
Upgrade required
• PureDas bestehende
License Mainboard
Migration as known wird weiter
from today : OpenScape Office MX/LX to
genutzt
OpenScape Business Upgrade license required
• Migration scheme as known from today (up from OSO V3)
• same migration procedure and handling for license migration on CLS
• Hardware: New V3 Mainboard and M2.SSD required
• Prerequisite OpenScape Business V3 MX/LX Version

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Migration from OS Office to OSBiz V3: License Migration

Pure License Migration as known from today : OpenScape Office MX/LX to


OpenScape Business Upgrade license required
Currently the upgrade license from OSO to OSBiz is still free of charge. This will end
on 31/12/2020
Migration scheme as known from today (up from OSO V3)
Same migration procedure and handling for license migration on CLS
Prerequisite OpenScape Business V3 MX/LX Version

Includes 3 years Software Support


Do not forget to activate CLS Connect afterwards

WWW.BUSINESSCOM.NL
OSBiz V3 Networking: A common software level across all networked systems

• Customer wants to upgrade OpenScape Business network to latest V3


technology in order to be future-ready

OpenScape Business Networking


• New V3 Hardware in combination with existing
V2 deployments (hardware) are supported in a
network
• Same V3 Software level for all systems in a
network required (as known from V2)

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Upgrading an OpenScape Business network to V3
When migrating or upgrading an OpenScape Business network, all nodes in the
network must be upgraded to SW version V3.
For the networking functions it is irrelevant whether the SW version V3 is operated on
an OpenScape Business X system in the network with a V2 mainboard or with a V3
mainboard.
The upgrade must be performed separately for each OpenScape Business node of the
network.
Several scenario’s are possible
Migration of (all) the hardware to new Mainboards yes or no
With or without CLS connect

We will handle the most common and easy scenario during the training

WWW.BUSINESSCOM.NL
Upgrading an OpenScape Business network to V3

Prerequisites:
All nodes in the network are equipped with the last released SW version V2R7.x.
At the Central License Server (CLS) there is a central network license file for the
Master Node of the network. The so called network CLA.
The CLS Connect function is activated in the Master Node. CLS Connect cannot
be activated in the slave nodes.

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Upgrading an OpenScape Business network to V3

1. Upgrade all slave nodes to SW version V3


Activate software update to V3 via OpenScape Business Assistant (WBM) and upgrade the system.
Configuration and license information are kept.
System is not ready for operation after startup due to an invalid license file.
2. Upgrade Master Node to V3.
Activate software update to V3 via OpenScape Business Assistant (WBM) and upgrade the system.
Configuration and license information are kept.
4. Automatic steps after start-up (no manual intervention required)
Master node reports to CLS after startup with SW version 3
CLS generates a new network license file.
CLS transfers the new network license file to the master node
Master Node automatically transmits the new license information to the Slave Nodes.
Import the new generated V3 license file in the system

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Upgrading an OpenScape Business network to V3

In case CLS Connect is not active the upgrade procedure for a


network is complex
On the CLS the network license file needs to be deactivated
Every system needs to be upgraded on the CLS via a SW upgrade license
New network license file needs to be generated
A complete description can be found in the administrator
documentation

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Licensing – overview in WBM

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Licensing – overview on CLS

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Migration from OCCL to OCCLA

Migration is needed for the update of a V2 OSBizX system to a V3


mainboard
A software upgrade is needed for:
The upgrade of an OSBizX system from V2 to V3
The upgrade of an OSBizS system from V2 to V3
In case of migration there are 3 options:
OCC
OCC + Booster Card
OCC + Booster Server
In all 3 cases we will use the backup and restore mechanism for the
migration

WWW.BUSINESSCOM.NL
Preparation of the existing OCCL

Update to the latest V2R7 bind.


Unplug the IVM cards, clear the card slots and remove the IVM
configuration from system.
Make sure that the ports at range 511 532 are not configured. These ports
will be reserved by SmartVM on OCCL.
Create a complete V2 backup set and save it on your PC.
In case the OCC is connected with a Booster Server
This also needs to be updated to the latest V2R7 bind
Download and save also a complete Backup set from the Booster Server

WWW.BUSINESSCOM.NL
Preparation steps on the new OCCLA

Install the new Mainboard


Switch to appropriate system operation mode (UCSuite or UCSmart)
Restore the V2 backup using the HTTPS option.
Depending on the usage of a booster server, a second backup needs to be
restored immediately after the first one
Change the UC clients IP address configuration.
No special handling is needed for systems in network. The migration
should be handled as a usual system update.

WWW.BUSINESSCOM.NL
Restore of a V2 Backup Set: OCCL + Booster Card Migration

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Restore of a V2 Backup Set: OCC / OCC + Booster Server Migration

1. Select
OCCL Backup

2. Select booster
server Backup

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Restore of a V2 Backup Set: OCC / OCC + Booster Server Migration

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Restore of a V2 Backup Set: OCC / OCC + Booster Server
Migration

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Restore of a V2 Backup Set: OCC / OCC + Booster Server Migration

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Restore of a V2 Backup Set: OCC / OCC + Booster Server Migration

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Q&A

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Agenda
Highlights OpenScape business V3
New OCCLA mainboard for OSBiz X8
Important info before upgrading to V3
Migration and Upgrading to V3
License optimization
SLES 12 support
Security enhancements and serviceability
myPortal@work for V3
Circuit for SMB
Good to know…
CP phones
Homeworking
Promo’s

WWW.BUSINESSCOM.NL
OpenScape Business Sales Structure / License Optimization

General license structure remains unchanged


OpenScape Business licenses are versions independent and
can be used for V2 or V3
License adjustments for new Hardware
new OpenScape Business CSTA license
Simplifications in UC Sales with the focus on the most
valued UC application (UC Suite)

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OpenScape Business CSTA license - L30250-U622-B741 CSTA
Required for 3rd party external
(required for all new/upgraded V3 systems, except for those systems with existing UC Booster Card) CSTA applications

OpenScape Business UC User License - L30250-U622-B665 OSBiz UC User


For Smart/Suite ,myPortal for

(myPortal Smart license will replaced with OSBiz UC User/myPortal for Desktop) Desktop, myPortal @work

OpenScape Business V3 SW Upgrade License - L30250-U622-B740 V3 SW Upgrade


License
(only needed in case CLS Connect is not active – free of charge)

OpenScape Business V3 HW Upgrade License - L30250-U622-B739 V3 HW Upgrade


(only required if CLS Connect is not active and V2 mainboard will replaced to V3 – free of charge) License

WWW.BUSINESSCOM.NL
New CSTA license

A new system wide license has been introduced:


L30250-U622-B741 (containing F31505 K158 D128) CSTA_License
An external applications will be able to establish a CSTA link with OSBiz
only if the CSTA license is available (one license per node)

This license is required:


For all variants of the new OCC (evolution) mainboards
For OSBiz S V3
For OCC with Booster Server V3
but not for OCC with OCAB hardware

WWW.BUSINESSCOM.NL
Simplified UC Licensing

Only one license for both " MyPortal Smart" and "UC User" configurations.
UC Smart (" MyPortal Smart") configuration can still be used but with "UC User"
license.
All existing " MyPortal Smart" user licenses will be automatically migrated to "UC
User" licenses w/o admin activity after the license upgrade from Smart to Suite.
New "UC User" licenses are a sum of old " MyPortal Smart" and "UC User"
licenses.
V3 customers can decide which mode to activate and use in their OSBiz system
regardless of licenses.
Clients like myPortal@work or myPortal To Go shall be usable regardless of the
activated UC variant.
WWW.BUSINESSCOM.NL
Simplified UC Licensing: Changes in WBM
MyPortal Smart" license column is omitted in “Local User licenses” section. MyPortal Smart"
licenses are migrated to "UC User" type after upgrading the system.

WWW.BUSINESSCOM.NL
Simplified UC Licensing: Changes in WBM

WWW.BUSINESSCOM.NL
Simplified UC Licensing: Changes in WBM

Licenses profiles for Smart UC and UC are merged

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Q&A

WWW.BUSINESSCOM.NL
Agenda
Highlights OpenScape business V3
New OCCLA mainboard for OSBiz X8
Important info before upgrading to V3
Migration and Upgrading to V3
License optimization
SLES 12 support
Security enhancements and serviceability
myPortal@work for V3
Circuit for SMB
Good to know…
CP phones
Homeworking
Promo’s

WWW.BUSINESSCOM.NL
SLES 12 SP5 Support

Openscape Business Server and UC Booster Server will continue with the
support of SLES 12 SP3

Openscape Business Server and UC Booster Server will now support SLES 12
SP4 and SLES 12 SP5

Openscape Business Server and UC Booster Server will no longer support


SLES 11 SP4 fresh installation
For updates however, SLES 11 SP4 can still be used
Linux does not release any security updates on SLES11

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SLES 12 SP5 Support
SLES 11 SP4 ➔ SLES 12 SP5
In case an older version of SLES 11
SP4 migration to SLES 12 SP5 requires
upgrade to SLES 11 SP4 first as an
intermediate step.

SLES 12 SP3 ➔ SLES 12 SP4 ➔ SLES


12 SP5
https://documentation.suse.com/sles
/12-SP5/pdf/book-sle-
deployment_color_en.pdf

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SLES 12 SP5 Support
How to upgrade / migrate from SLES 11 SP4 to SLES 12 SP5
• Migration will be supported from SLES 11 SP4 to SLES 12 SP3. In case an older version is used the customer needs
to update to SLES 11 SP4 first.
• If you want to upgrade directly from SLES 11 SP4 to SLES 12 SP5, a fresh installation of Linux will be necessary.

Install OSBiz Restore Data from


Backup OSBiz Data Install SLES 12 SP5
backup

• Backup all OSBiz Server or UC Booster Server data


• Insert and boot from SLES 12 SP5 installation DVD
• Select ‘Installation’
• After system upgrade to SLES 12 SP5 install OSBiz Server DVD version that supports SLES 12 SP5
• Restore all OSBiz Server data

Note: Use the same partitioning as in SLES 11 SP4. Ext4 file system is also available in SLES 12.

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SLES 12 SP5 Support
How to upgrade / migrate from SLES 12 SP3 to SLES 12 SP5

Upgrade SLES 12 SP3 to SLES 12 SP4 Upgrade SLES 12 SP4 to SLES 12 SP5

• Smooth migration from SLES 12 SP3 to SLES 12 SP4 (OSBiz installed)


• Smooth migration from SLES 12 SP4 to SLES 12 SP5 (OSBiz installed)
Note:
• In case of a SLES 12 SP3 system, the migration requires upgrade to SLES 12 SP4 first as an intermediate step. The direct migration from SLES 12
SP3 to SLES 12 SP5 is notpossible.
• During the migration, the user should perform some known manual steps.

WWW.BUSINESSCOM.NL
Q&A

WWW.BUSINESSCOM.NL
Agenda
Highlights OpenScape business V3
New OCCLA mainboard for OSBiz X8
Important info before upgrading to V3
Migration and Upgrading to V3
License optimization
SLES 12 support
Security enhancements and serviceability
myPortal@work for V3
Circuit for SMB
Good to know…
CP phones
Homeworking
Promo’s

WWW.BUSINESSCOM.NL
Security Enhancements

Additional security measurements to harden


the OpenScape Business Assistant (WBM)
access
Failed login attempts results in a longer waiting
time to login again (after 3 attempts)

Secure LDAP (LDAPS) Support for the


connectivitiy to the Microsoft Active Directory
Secure connection between AD User Directory
and OpenScape Business, as well to UC Suite

WWW.BUSINESSCOM.NL
Harden WBM Access

Further enhancement the OpenScape Business Security


Blocks a WBM account access and the attacker IP address after the
third failed login attempt
The waiting time depends on the failed login attempts number
Administrators are still able to login to WBM by using a different
account

WWW.BUSINESSCOM.NL
Harden WBM Access

Failed login Waiting time


attempts
3rd 5 minutes
4th 10 minutes
5th 20 minutes
6th 40 minutes
7th 80 minutes
8th 160 minutes
9th ➔  160 minutes
WWW.BUSINESSCOM.NL
Harden WBM Access

Administrators can login to the WBM by using a different account.


ManagerE , UC Clients and other system services will not be blocked by this
If the correct credentials are used then the account and IP address block are
removed.
After a system restart all blocked accounts are reset.

WWW.BUSINESSCOM.NL
Harden WBM Access

If a WBM account is blocked on a network node then the affected node WBM cannot
be accessed directly by clicking on the node link from the other nodes WBM.
The affected node WBM can still be accessed by using a different WBM account
directly or by clicking on the node link while logged in from a different node WBM.

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Serviceability: system name is shown in browser

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Q&A

WWW.BUSINESSCOM.NL
Agenda
Highlights OpenScape business V3
New OCCLA mainboard for OSBiz X8
Important info before upgrading to V3
Migration and Upgrading to V3
License optimization
SLES 12 support
Security enhancements and serviceability
myPortal@work for V3
Circuit for SMB
Good to know…
CP phones
Homeworking
Promo’s

WWW.BUSINESSCOM.NL
myPortal @work for Voice & UC
myPortal@work is a common UC client for
UC-Suite and UC-Smart
WebRTC based VoIP Client integrated in
myPortal@work
Supporting OSBiz Call control features
One App for Voice & UC (Smart & Suite)
for Windows and Apple MAC OS
VoIP Client for LAN, WiFi and WAN
(device@home) environments
Attractive pricing for new customers -
investment protection for existing customers:
OSBiz IP User + UC License needed

WWW.BUSINESSCOM.NL
myPortal @work – new with V3: UC Suite enhancements

A new Interface (API) provides additional feature enhancements for


myPortal @work with UC Suite
User Settings
Change password
Create and edit favorite groups
Add favorites
Conversation read updates
Delete conversations (single entry, all)

Contiuous developments:
next step Chat and Conference

WWW.BUSINESSCOM.NL
myPortal @work – new with V3: UC Suite enhancements

Change password of user

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myPortal @work – new with V3: UC Suite enhancements

Adding, deleting and changing favorites

WWW.BUSINESSCOM.NL
myPortal @work – new with V3: UC Suite enhancements

Adding, deleting and changing favorites

WWW.BUSINESSCOM.NL
myPortal @work – new with V3: UC Suite enhancements

User settings

• Mobile number
• Home/External number
• Mail address

WWW.BUSINESSCOM.NL
myPortal @work – new with V3: UC Suite enhancements

Conversations read updates

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myPortal @work – new with V3: UC Suite enhancements

Delete conversations

WWW.BUSINESSCOM.NL
myPortal @work – new with V3: all deployments

VoIP activation user hints


Hide VoIP settings icon in title bar if VoIP is deactivated
VoIP audio settings - improve visibility in UI
Debug settings: Changed styling of trace buttons
Include hangup button in call related error popup
Support answer call and disconnect via headset buttons

WWW.BUSINESSCOM.NL
myPortal @work – new with V3: UC Suite enhancements

Voice activations user hints

WWW.BUSINESSCOM.NL
myPortal @work – new with V3: UC Suite enhancements

Hide VoIP settings icon in title bar if VoIP is deactivated

WWW.BUSINESSCOM.NL
myPortal @work – new with V3: UC Suite enhancements

VoIP audio settings - improve visibility in UI

WWW.BUSINESSCOM.NL
myPortal @work – new with V3: UC Suite enhancements

Debug settings: Changed styling of trace buttons

WWW.BUSINESSCOM.NL
myPortal @work – new with V3: UC Suite enhancements

Include hang up button in call related error popup

WWW.BUSINESSCOM.NL
myPortal @work – new in V3: Headset Control

Support from Jabra und


Poly/Plantronics Headsets
Poly/Plantronics Application Hub
Software required
Control of most required call
control features
Accept Call
Decline / End Call
Mute

WWW.BUSINESSCOM.NL
myPortal @work – new with V3: UC Suite enhancements

Support answer call and disconnect via headset buttons: Jabra

WWW.BUSINESSCOM.NL
myPortal @work – new with V3: UC Suite enhancements

Support answer call and disconnect via headset buttons: Plantronics

Requirement:
User needs to install and run the
Plantronics HUB application which
can be found in the Plantronics web page.

WWW.BUSINESSCOM.NL
Q&A

WWW.BUSINESSCOM.NL
Agenda
Highlights OpenScape business V3
New OCCLA mainboard for OSBiz X8
Important info before upgrading to V3
Migration and Upgrading to V3
License optimization
SLES 12 support
Security enhancements and serviceability
myPortal@work for V3
Circuit for SMB
Good to know…
CP phones
Homeworking
Promo’s

WWW.BUSINESSCOM.NL
OpenScape Business + Circuit Connector
OpenScape Business Telephony Connector provides
secured interworking between Circuit and
OpenScape Business single / networked Systems)
secured interworking (TLS / HTTPS), authentication
via OSBiz
When Circuit & OSBiz are connected each User of the
Circuit Tenant get his own internal Circuit Extension
number from OpenScape Business
Simplified Configuration via the Circuit Wizard in
WBM
Technical description and configuration can be
found on: Unify Experts Wiki

WWW.BUSINESSCOM.NL
OpenScape Business + Circuit Connector
Combines powerful telephony and collaboration in a single solution
V2R5 V2R7
Make Call Conference Call / Merge Call
Accept Call
End call / reject call Seamless Call Swipe (Pull / Push)

Busy in a conversation
V2R6
Circuit Wizard Improvements
DTMF Support
Anruf Hold / Retrieve
New with V3
Unattendant Call Transfer
Alternative number (Circuit "offline")
Call Forwarding
Camp-on / second call
Consultation Call
OSBiz Voicemail Handling
Supervised Transfer
Swap Call OSBiz Presence Federation (DND)

WWW.BUSINESSCOM.NL
OpenScape Business + Circuit Connector

Preconditions to connect OSBiz via the telephony connector


successfully to Circuit
OSBiz needs Internet access
Circuit API Key must be generated
per Circuit User: min. Circuit Team License
requires valid Software Support but no additional OSBiz Trunk/User License
Usage of the "OpenScape Bussiness Connector" (aka: hUTC) => no additional
hardware needed

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OSBiz call management Handling for Circuit Voicemail
Define a Voicemail
number:
This number must
be part of the
“Circuit User
allocation”
numbering plan

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OSBiz call management Handling for Circuit Voicemail
This Voicemail number can
be used in the Call
management tables to route
calls after no answer to the
Circuit Voicemail
If Circuit Voicemail is
configured Circuit users can
only use the Circuit
Voicemail, there is no mix
possible with the OSBiz
Voicemail for the Circuit
users
Pure OSBiz users can still use
the OSBiz Voicemail
WWW.BUSINESSCOM.NL
OSBiz call management Handling for Circuit Voicemail

Voicemails will be available in the Voicemail


section of Circuit, for the user only
If CFWD to Voicemail is activated by a Circuit
user that is part of a team, the Call forward
status will be visible on the desk phone of
the team.

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Federation between OSBiz and Circuit: snooze

By activating the
Snooze function in
Circuit, the user in
OSBiz is set to Do-Not-
Disturb (DND)

Federation between
OSBiz and Circuit incl.
„busy lamp“ indication
on UC Clients and
Phones

WWW.BUSINESSCOM.NL
Federation between OSBiz and Circuit: snooze

“Do not Disturb”

CFB in Call Management, DSS-


key indication, DND / busy
indication in other applications,
etc.

WWW.BUSINESSCOM.NL
Camp-on signaling for Circuit Calls
During an active Circuit call
a second call can be
signalized at the User.

Camp-on possible for


internal Circuit calls or for
calls via OSBiz Connector

Accept Call or Forwarding to


Voicemail possible during a
second call

After answering second call,


Conference, Toggle, transfer

WWW.BUSINESSCOM.NL
Support of alternative number and Call routing
Alternative number can
be used to flexible
forward incoming calls
to external call
destination targets or
DeskPhone

Improves reachability
while Circuit is „offline“
by forwarding call to an
individual number

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Alternative Number

+318590228282

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Alternative Number

+31610685710 is
called with binding

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Alternative Number

Binding of Circuit users:


Telephony status, Call Management, DSS key indication, DND or busy application
in other applications etc. follow the “alternative number”

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Call Routing: Alternative Number

With binding

Circuit

PSTN

+31610685710
WWW.BUSINESSCOM.NL
Call routing: only deskphone (Team)

Without binding: internal caller


will see forwarded to…

Circuit

PSTN

+31610685710
WWW.BUSINESSCOM.NL
Call routing: only Circuit (Team)

Circuit

PSTN

+31610685710
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Call Routing: default routing

When the alternative device should be called after time in case you do not
answer the phone “**user defined” is mandatory in the second field of the
CM list used for the Circuit user

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Call Routing: default routing

Without binding: internal caller


will see forwarded to… Circuit
After x time

PSTN

+31610685710
WWW.BUSINESSCOM.NL
Alternative number and call routing

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Q&A

WWW.BUSINESSCOM.NL
Agenda
Highlights OpenScape business V3
New OCCLA mainboard for OSBiz X8
Important info before upgrading to V3
Migration and Upgrading to V3
License optimization
SLES 12 support
Security enhancements and serviceability
myPortal@work for V3
Circuit for SMB
Good to know…
CP phones
Homeworking
Promo’s

WWW.BUSINESSCOM.NL
Interworking with Microsoft Teams

OpenScape Business offers native SIP


trunking capabilities to connect to
Microsoft Teams via SBC for telephony
interworking
Microsoft has changed their
interworking options for MS Teams
compared to Skype for Business
Microsoft now requires „Direct
Routing“ Plan which allows
interworking to a Microsoft certified
SBC
Further informations can be found: https://wiki.unify.com/wiki/OpenScape_Business#MS_Teams_Interworking
Source and Screenshot taken from https://docs.microsoft.com/en-us/microsoftteams/direct-routing-plan
Certified Microsoft SBCs: https://docs.microsoft.com/en-us/microsoftteams/direct-routing-border-controllers
WWW.BUSINESSCOM.NL
Q&A

WWW.BUSINESSCOM.NL
Agenda
Highlights OpenScape business V3
New OCCLA mainboard for OSBiz X8
Important info before upgrading to V3
Migration and Upgrading to V3
License optimization
SLES 12 support
Security enhancements and serviceability
myPortal@work for V3
Circuit for SMB
Good to know…
CP phones
Homeworking
Promo’s

WWW.BUSINESSCOM.NL
TDM CP phones

2 TDM Models are available


CP200T
CP400T
Replacement of OpenStage T phones
USB connector for first party CTI
Up to 2 Key module can be connected on CP
400T
The key module is the same variant as the one
for the IP phones

WWW.BUSINESSCOM.NL
TDM CP phones
CP200T CP400T

monochrome
monochrome
240*120 pixel, 3.7”
Display 192*48 pixel
LED backlit
2 lines
tiltable

5 fixed function keys


8 fixed function keys
Keys 4 context sensitive soft keys
4 programmable keys
16 programmable keys

handsfree mode and headset


yes yes
interface

line interface UP0/E UP0/E

USB interface yes yes

housing color black Black

Placement angel 2 positions 2 positions

optional key module - yes, KM400 (max. 2)

wall mount option yes no

WWW.BUSINESSCOM.NL
V1R4 software for CP phones

Will be released with OSBiz V3


Function description
New Simple User Menu On CP400/CP600 a new simple user menu is available, with which the user can made simple settings
only. Similar to the "Telephone Settings" on OpenStage 40
Video streaming via IP Cameras On CP600 the user can open a video stream from a IP camera so that he can see the video. It is also
possible to open the video stream during an alerting call e.g. from an doorphone to see the camera
stream before answering the incoming call.
Door opener With the CP600, the user can easily control a door opener. If a video camera has been assigned to the
door opener, the user can also check the video stream before opening the door.
Indicate BT battery level On the CP600, the battery level of a BT-associated device can be shown on the CP600 display.

Improvements in Conversations Various improvements have been introduced in the conversation list

Alarm ringer should be played An OpenScape 4000 an incoming emergency call is always heard (regardless of the ringtone setting) so
always that users know to take the call urgently

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New Simple User Menu

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Video streaming via IP Cameras
Video Streaming solution for
CP 600 HFA (Phone <-> IP Cam)
The User can stream a camera on request
(door camera or security cameras) even
during an incoming call
Supports common standards like H.264 and
MotionJPG
Supports up to 4 IP Cameras on different
CP600 HFA Phones
No seperate license required

Requires new CP Phone HFA V1R4 Software - Planned availability with OSBiz V3
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Video streaming via IP Cameras
Direct Video Streaming
Enable Direct video
Enter IP address of the camera
Enter the URL with which the
videostream can be seen
Enter port and optional
username and password
Optional you can define if this
camera is used as a
dooropener and which
dooropen it is assigned to

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Video streaming via IP Cameras
Door opener
DTMF, HTTP or HTTPS
Phone number: define the associated phone
for the door intercom. If this station is busy
(start making a call) you will be notified to
start the video
The video must always be started manually by
pressing a key

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Video streaming via IP Cameras

Configuring keys for the cameras


Local function on the phone
Not (yet) visible in WBM
Can be overwritten by system keys via WBM
Is done under favorites
Video or door opener can be selected

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Improvements in Conversations

Various improvements have been


introduced in the conversation list:
Create a new contact from scratch
Import / export contact details via
the CSV format via WBM
Import generic contact lists from
Microsoft Outlook
Contact data from a conversation to
program a feature key
LDAP Search into Conversation list
Search using control characters

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Q&A

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Agenda
Highlights OpenScape business V3
New OCCLA mainboard for OSBiz X8
Important info before upgrading to V3
Migration and Upgrading to V3
License optimization
SLES 12 support
Security enhancements and serviceability
myPortal@work for V3
Circuit for SMB
Good to know…
CP phones
Homeworking
Promo’s

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OpenScape Business: Secure home office solutions at a glance

Mobility with device@home


Full featured system device which can be used without a VPN at home
Mobility with myPortal @work
Softclient for telephony and UC which can be used without a VPN at home
Circuit Team Collaboration
Combines powerful telephony and collaboration services
Unified Communication Applications
Additional feature values like Contact Center, myPortal for Outlook, etc. via VPN
Mobility with myPortal to go
Smartphone App for telephony and UC
OpenScape Web Collaboration
Complementary Screenshare solution for OpenScape Business

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Mobility with device@home

Full featured system device at home


Connecting an OpenScape Business system
device at home via Internet (no VPN needed)
Secured connectivity measurements
(encryption, authentication, internal SBC, etc.) Internet

OpenScape Business IP User is needed for


device@home connectivity (optional UC user
license for further features)
Device can be pre-configured by the
@home
partner/admin and then sent/connected to
the customer
Further information can be found: https://wiki.unify.com/images/d/de/How_To_Configure_System_Device%40Home.pdf
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Mobility with myPortal @work

Soft client for telephony and UC


Connection (WiFi, LAN) of a full featured soft client for
telephony and UC via internet (no VPN needed)
WebRTC Client for MS Windows and Apple operating
systems Internet

Secured connectivity measurements (encryption,


authentification, internal SBC, etc.)
OpenScape Business IP and UC User license required.
Can be used in UC Smart and Suite environments
@home
Soft client can be installed by the customer. Login data
via Partner/Admin
Further information can be found: https://wiki.unify.com/wiki/myPortal_@work
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OpenScape Business + Circuit

Combines powerful telephony and collaboration services


For customers focusing on team collaboration (Video-
Conferencing, Chat, File share, etc.)
circuit
Use of the full range of circuit services including the familiar OpenScape

OpenScape Business telephony from the home office Business


Connector

Provides a suitable workplace for each user (Federation


between Circuit and OSBiz)
For pure Circuit User no further OpenScape Business User
licenses are required
Usage of the telephony connector up from Circuit Team
license
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Unified Communication Applications

Additional feature values for home office employees


Use of the usual UC applications as in the company also
possible from the home office
VPN required for UC Clients myAttendant, myAgent, myPortal
for Desktop and myPortal for Outlook
UC Clients can be used as a “CTI” application in combination
with myPortal @work / OpenScape Personal Edition or
device@home as a telephony client underneath
UC Clients can be installed by the customer. Login data via
Partner/Admin
Integration (GUI) of OpenScape Web Collaboration

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Mobility mit myPortal to go

Smartphone App for telephony and UC


Connection (WiFi) of a full featured smartphone
application for telephony and UC via internet (no VPN
needed)
Smartphone App available for Android and Apple iOS Internet

Secured connectivity measurements (https,


authentication, internal SBC, etc.)
OpenScape Business IP and UC User license required.
Can be used in UC Smart and Suite environments
@home
Application can be installed via the App Stores by the
customer. Login data via Partner/Admin.
Further information can be found: https://wiki.unify.com/wiki/myPortal_to_go
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Complementary screenshare application for OpenScape
Business
Full-featured OpenScape Web Collaboration integrates text,
data, web, and multi-party H.264 desktop video conferencing
Mobile client that runs on any smartphone and tablet device
including iPhone, iPad and Android clients
Highly secure 256-bit AES encryption
Launched via OpenScape Business Drag & Drop Conferencing
Service or from call pop-up window
OpenScape Web Collaboration hosted by Unify’s Fast Viewer
to save hardware and installations costs on-site, easy to
deploy and maintain
5-minute demo access to show OpenScape Web Collaboration to every customer
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OpenScape Business Session Border Controller

Always on Security for home offices integrated


OpenScape Business provides integrated SBC-
Functionality to avoid unauthorized access: Secure interconnection for external/internal Communication
SIP / ALL-IP Provider Connections SIP
For OpenScape Business X and S systems

Provider
Circuit (via hUTC)
Device@Home (HFA/SIP)
Signalling
myPortal to go with VoIP
Activation and Configuration automatically Security
Authentication
as soon the Service is in Use Encryption

More Information about SBC and certified All-IP/SIP Provider:


Media Data
http://wiki.unify.com/wiki/OpenScape_Business#Integrated_Session_Border_Controller
http://wiki.unify.com/wiki/Collaboration_with_VoIP_Providers
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Q&A

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Agenda
Highlights OpenScape business V3
New OCCLA mainboard for OSBiz X8
Important info before upgrading to V3
Migration and Upgrading to V3
License optimization
SLES 12 support
Security enhancements and serviceability
myPortal@work for V3
Circuit for SMB
Good to know…
CP phones
Homeworking
Promo’s

WWW.BUSINESSCOM.NL
OpenScape Business SSP Extension

OpenScape Business SSP extension license


Reinstatement license for OS Biz systems that have run out of SW
support for less than 3 month.
This license is needed per user
Brings system one time back into SW Support for 4 weeks
System can be enhanced with regular SSP Renewal licenses within the
4 weeks time frame
Order number L30250-U622-B744 (per user 2,50€ GLP)

The easy way to renew the installed base and bring them back into valid SW Support

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OpenScape Business Software Support Reinstatement

Get your OS Business systems back under Software Support (SSP) with
this special promotion providing up to 68%* off the price of a
reinstatement license
Equivalent to 24 € GLP per User
Available now, until September 30th, 2020
Reinstatement license activation provides 1 year of SSP coverage
L30250-U622-B691 - OpenScape Business Renewal Reinstatement per
User including 1-year SSP
Must be activated before Sept 30th , 2020

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2020 Home Working Initiative with Devices

20% Home Working discounts for selected Devices available till June
30th 2020
The following discounts are available to support our customers to
establish a viable Home Working environment:
OpenScape Desk Phone CP600E (L30250-F600-C433): 20%
OpenScape Desk Phone IP 35G Eco (L30250-F600-C420): 20%
Promo Code: HOMEWORKINGDEVICES2020
End Customer data required: NO
To take advantage of this Home Working pricing, the order must be shipped and invoiced from
the distributor by 30th June 2020. Simple!
No Minimum Order Value

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2020 Home Working Initiative with OpenScape Business

Home Working discount for OpenScape Business available till April 30th 2020

The following discounts are available to support our customers to establish a


viable home working environment:
OpenScape Business Hardware: 15% Discount
OpenSacape Business Software: 20% Discount
Promo Code: HOMEWORKINGOSBIZ2020
End Customer data required: YES
To take advantage of this Home Working pricing, the order must be shipped and invoiced from the
distributor by 30th April 2020.
No Minimum Order Value

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Q&A

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