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The following Privacy Policy explains how we collect, use, transfer, disclose and protect your
personally identifiable information obtained through our Application (as defined below). Please read
this Privacy Policy carefully to ensure that you understand how the provisions of this Privacy Policy
are enforced.
This Privacy Policy is included as part of our Terms of Use. This Privacy Policy covers the following
matters:
Definition
1. "We" means TAXIe, a company established under the laws of the Republic of Indonesia.
2. "Application" means a software application that we have developed that is a means of finding
services provided by third parties
3. "Service Provider" means a third party motorcycle rider (motorcycle taxi driver) who provides
Services through the Application.
4. "Services" means transportation services using motorbikes offered by Service Providers through
the Application which may include (i) instant courier services, (ii) transportation, (iii) food
delivery and (iv) personal expenses.
5. "Personal Information" means personally identifiable information about you collected through
the Application, such as your name, address, date of birth, occupation, telephone number, your
e-mail address and / or the like, and other information who may be able to identify certain
people who are using the Application
6. "Website" means our website at https://taxie.id.
Information We Collect
1. We collect certain Personal Information from you so that the Application can find Services from
Service Providers. You will immediately provide Personal Information (for example, when you
register) and some information will be automatically collected when you use the Application.
2. When you visit our Website, our website administrator will process technical data such as your
IP address, the webpage you have visited, the internet browser you are using, the webpage you
previously visited and the duration of each visit / session allows us to deliver the functions of
the Website. In addition, in some cases, the browser can advise you that your geo-location
allows us to provide you with a better experience. With this technical data our Website
administrators can manage the Website, for example by resolving technical difficulties or
improving the ability to access certain parts of the Website. In this way, we can ensure that you
can (continue to) find information on the Website in a fast and simple way.
3. Information that you provide directly.
4. When registering for the Application, you will provide us with your e-mail address, name,
telephone number and account password.
5. When you use the Application to find a service, you provide information to us, namely your
location and destination. You also provide information to us about the items you send / deliver
and / or purchase and your purchase costs when you use instant courier services or personal
purchases. When you use our application, we will also process your technical data such as IP
address, Device ID or MAC address, and information about the manufacturer, model, and
operating system of your mobile device. We use this data to enable us to deliver the functions of
the Application, resolve technical difficulties, provide you with the correct and up-to-date
version of the Application and to improve the functioning of the Application.
6. We will ask for the telephone number of someone who can be contacted by the Service Provider
to complete your order when you use the Application to find an instant courier service. You
must obtain prior approval from the person whose telephone number you gave us to provide us
with the telephone number and for us to provide the telephone number to the Service Provider.
7. When you refill (TOP UP) your TAXIe Credit, we will collect information such as the name of
the bank where your account was opened, the name of the account holder, and the amount you
transferred for topping up (TOP UP).
8. You can provide a referral code to your friends through the Application, where, we will only
prepare a message for you to send or publish through your social media provider or e-mail. You
can change the message that we have prepared before you send it. We will not collect your
friend's data.
9. Information we collect when you use the Application.
10. When you use the Application through your mobile device, we will track and collect geo-
location information in real-time. We use this information to enable you to view Service
Providers in your area that are close to your location, arrange pickup locations and send
information to the requested Service Providers, and to see the requested Service Providers
approaching on a map in real-time. We may also use this real-time geo-location information to
provide assistance, resolve technical or business difficulties that may arise when you use the
Application. You can temporarily turn off geo-location tracker information at the device level.
Your mobile device will notify you when your geo-location is tracked by displaying the GPS
arrow symbol.
11. We also track and collect Service Provider's geo-location information. This means that we also
collect information when you travel with Service Providers. We will also use the Service
Provider's geo-location information in an anonymous and complete form to obtain statistical
and management information and to provide you with enhanced application functionality.
Security
We do not guarantee the security of our database and we also do not guarantee that the data you provide
will not be held / interrupted while being sent to us. Any information sent by you to us is at your own
risk. You may not reveal your password to anyone. However effective a technology is, there is no
impenetrable security system.
Other
Governing law and jurisdiction. This Privacy Policy is governed by and to be interpreted in the laws of
the Republic of Indonesia. Any and all disputes arising from this privacy policy will be governed by the
exclusive jurisdiction of the Banda Aceh District Court.
Recognition and Approval
1. By using the Application, you acknowledge that you have read and understood this Privacy
Policy and Terms of Use and agree and agree to the use, practice, processing and transfer of
your personal information by us as stated in this Privacy Policy.
2. You also declare that you have the right to share all information that you have provided to us
and to give us the right to use and share this information with Service Providers.
Ways to Contact Us
If you have further questions about the privacy and security of your information and want to update or
delete your data then please contact us at: info@taxie.id or Whatapps to: +6285375557272
TAXIe
Jl. Unmuha No. 51B Lueng Bata
Banda Aceh, Aceh, Indonesia
Update 12-12-2019