HIRING, DEVELOPING, AND RETAINING GREAT PEOPLE IN ABA

● Recruit Great People (create repeatable process and constantly look at ways to improve
procedures)
○ Screen candidates
○ Conduct behavioral interviews
○ Fit core values and mission
○ Follow up professionally
○ Onboard effectively
● How to keep great people?
○ Have good leadership
■ Share an exciting vision
■ Build a great team
■ Coach and coach again
● Focus on 3p’s People, Projects, and Patterns
■ Live your values
■ Empower employees
○ Assess and reflect on management continuously
■ Compensation aligns with market and performance
■ Bonus programs for high performance
■ Professional development is appropriate and useful
■ Assure problems are solved effectively

● Connections to material:
○ The value of consequences to the performer determines their effect
■ The saying different strokes for different folks
● Example given: “a frequent management practice is to give
employees some sort of special recogni­tion for perfect attendance
over lengthy periods of time. In one service organization, the
acknowl­edgement had the opposite of the intended effect”
● Connection to professional:
○ These guidelines apply to literally every job ever, not just ABA.
● Connection to previous material/coursework:
○ Strong leadership, collaboration, communication, coaching, and effectively
building a team that share similar values is what makes or breaks how programs
or if programs run successful.
○ My previous coursework on mental health in schools can speak to these notions
due to lack of success with the current models in public school settings across
America. Those who suffer those most are the students.
○ In the case of this module, the employees suffer, but ultimately if the employees
do not feel supported, are not competent, do not have a strong sense of team
value and communication, ultimately it’s the client who suffers.
 Resources

Daniels, A. C. (2014). Chapter 9. In Performance management: Changing behavior that drives

organizational effectiveness (pp. 513–571). essay, Performance Management
Publications.