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  • Maryland International College: Habib Seid Hussen FEB, 2023 G.C

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    Nebyat Wondwossen
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    Maryland International College student Habib Seid Hussen submitted an individual assignment on February 2023 analyzing the effect of electronic banking service quality on customer satisfaction at Zemen Bank S.C. The paper examines how factors like efficiency, fulfillment, system availability, privacy, compensation, contact, and responsiveness impact customers' views of the bank.

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    Maryland International College student Habib Seid Hussen submitted an individual assignment on February 2023 analyzing the effect of electronic banking service quality on customer satisfaction at Zemen Bank S.C. The paper examines how factors like efficiency, fulfillment, system availability, privacy, compensation, contact, and responsiveness impact customers' views of the bank.

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    4 views2 pages

    Maryland International College: Habib Seid Hussen FEB, 2023 G.C

    Uploaded by

    Nebyat Wondwossen
    Maryland International College student Habib Seid Hussen submitted an individual assignment on February 2023 analyzing the effect of electronic banking service quality on customer satisfaction at Zemen Bank S.C. The paper examines how factors like efficiency, fulfillment, system availability, privacy, compensation, contact, and responsiveness impact customers' views of the bank.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    of 2

    MARYLAND INTERNATIONAL

    COLLEGE
    BUSINESS RESEARCH METHODS INDIVIDUAL
    ASSIGNMENT
    THE EFFECT OF ELECTRONIC BANKING SERVICE QUALITY ON
    CUSTOMER SATISFACTION: THE CASE OF ZEMEN BANK S.C

    PREPARED BY
    HABIB SEID HUSSEN

    FEB, 2023 G.C


    Dr. ALAZAR

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