Quality

Assurance
Teacher: Elia Ornelas

Diego Martinez TIDBIS41M

 Quality Assurance

What is QA?
Software quality assurance (QA) ensures that customers receive a product of the highest
caliber and up to their standards. Finding any design or development flaws, errors, or
failures that may have gone unnoticed during the design or development of a software
application is the process's main goal.

Software application
In software engineering, we can apply this QA to assure that the product is well developed,
without mistakes or bad practices that can affect the software.

This test aren’t made by everyone on the develop team, this are just made by the QA
engineer whose tasks are creating bug reports, writing test cases, testing applications. But
this is not his main objective, there are other task even more important that the mentioned
before.
The first one is:

Validation
• He has the last word on the project, he decides if the project is good to go or if it
needs more work, he basically has the las decision when making an app
Study
• He need to do a lot of research about technology topics, this means that he is
normally looking and searching for new ways to make a test, how the software
should be developed, and new tools to make his work in an effective way

Why is QA important?
Once the application is developed, its’s a common thing that it has a lot of bugs, issues
or bad functionality. Software testers are involved as the testing phase begins to reduce
the likelihood of such faults happening in the production environment. Early detection
of flaws and problems ensures that the provided software is high-performing and
customer-satisfying.

Save time and money.

It mostly helps the software save money by guaranteeing that mistakes will occur even
before they do. The developed team may utilize this to prevent mistakes from occurring
and save time with these applications.
As we can see, QA impacts every action that needs to be completed that directly
impacts the software.

Assure customer satisfaction.

Every piece of software should be designed with the customer in mind. This ensures that
the user can comprehend what he is always doing and feels confident using the
application. QA checks the software's functionality and conducts numerous tests to
ensure that this will happen.

Security
Another main task of QA is to ensure the security of the application, this means that
every single part of the app is well protected by making the protocols on the different
modules. For example, is an “easy” thing to make injections to the DB, so QA must make
sure that the DB team prevented this.

Metrics

1. Accuracy Metrics: They aim to provide information about the validity and accuracy
of the software and its structure, including the deployment stage, but also the
testing and maintenance phase.
 2. Performance Metrics: Through these, the performance of the software is
measured, both for each of its modules and for the system as a whole.

3. Usability Metrics: Complexity should be discarded and a user-friendly and

intuitive solution sought. This type of software quality metrics helps determine if
the solution meets these requirements.

4. Configuration Metrics: Limitations, code style, and all data related to

development and product qualities will be evaluated based on these metrics.

5. Efficiency Metrics: Minimization of latencies, response speed, capacity, is a similar

approach to productivity but with a slightly different nuance, which added to that,
provides a much more complete view of the solution.

Conclusion
It is true that must of the software developers does not take on consideration these types
of tools or metric when creating a new application or software. Now I have learned that
this has been created to accomplish a task and make our lives and develop easier.

I think it is really interesting the usability metric, that is the one that I would use more,
because the one that has the last word is the final user, if everything is well developed,
that wouldn’t be a problem so I would make a lot of usability test to ensure everything is
well developed.