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02 Introduction
1
Introduction
In 2021, the number of social media users across the globe surged
to 3.78 billion — a substantial 5% increase from 2020. Those numbers NUMBER OF SOCIAL NETWORK USERS WORLDWIDE
are on the rise and are expected to increase to an impressive 4.41
billion by 2025. It’s no secret that social media has become an
increasingly integral part of peoples’ daily lives. We use social media
to connect with one another, to consume content, and to share
information. Our dependence on social platforms grew even stronger
during the height of the COVID-19 pandemic, and while lockdowns
have lifted and many retailers have re-opened, the growth of social
media has remained steadfast.
From the death of third-party cookies to an increased focus on first-party data, big tech
companies including Apple are rapidly shifting privacy policies to give users the ability to
opt out of targeting or tracking. Simply put, the push to privacy is impacting all advertisers
in the social space and beyond, and we will see this theme carry into 2022.
Nirish Parsad
Head of Technology at Tinuiti
To learn more about how upcoming privacy policies could impact your brand’s social media
efforts, check out Tinuiti’s resource hub “The Future of The Web.”
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3. The Expansion of Social 4. Diversification of Social
Commerce Channels
Most brands know the value of advertising on social media, but many are Ever heard the saying, “don’t put all your eggs in one basket”? The same
taking it up a notch by allowing users to buy their products directly within a should be true when it comes to diversifying your social media advertising
social media platform. Social commerce streamlines the consumer journey mix. Being dependent on, or siloing your brand’s marketing efforts into one
and makes the path to purchase easier than ever before. Over the past few or two channels, is a risky move. It’s important to take advantage of a variety
years, social commerce has exploded and according to eMarketer, in 2021, of social channels when it comes to marketing your products or services so
U.S. social commerce sales will rise by 35.8% to $36.62 billion. you can reach a wider audience.
The global pandemic also brought big changes to ecommerce and retail Today, customers don’t live on just one social channel, and neither should
industries alike. Consumers’ shopping habits evolved toward digital-first your brand. Consumers use different channels for different reasons and,
shopping experiences. While many brands were already embracing social as a brand, it’s important to gauge where your target audience spends the
commerce prior to the pandemic, the need to have a well-rounded digital majority of their time so you can effectively and efficiently market to them.
retail strategy became more critical than ever before. The trend of brands
“While Facebook has historically been the king of direct response, each
embracing social commerce will undoubtedly carry into the post-pandemic
social channel has a unique offering that aligns with real business goals.
world. In fact, we’re already seeing it on the rise with retail social commerce
Each of these channels should be considered when pulling together a
sales in the U.S. expected to reach $79.64 billion by 2025.
holistic paid social strategy.”
With more consumers utilizing social media as part of their daily routines,
integrating shoppable experiences directly within an app is a no-brainer. Katy Lucey
The ultimate goal is to eliminate any friction in the buying process, and Director of Paid Social at Tinuiti
incorporating social commerce into your marketing strategy allows you
to do just that. Social commerce is the way of the future and the time
Don’t miss our upcoming section, “Top Social Channels You Should Be Using
to get on board is now.
and Why You Need to Diversify in 2022,” where we break down the platforms
you should be utilizing and dive deeper into the importance of diversifying
your social marketing mix.
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5. The TikTok Takeover
TikTok, the social media platform known for short-form video content, continued to make
waves in the social space throughout 2021, and we expect more of the same in 2022.
Some people love it, some don’t quite understand it, but there’s no denying its popularity
and effectiveness when it comes to reaching consumers. The app has evolved dramatically
since its inception when the majority of videos were centered around lip-syncing and dancing.
Now, TikTok’s content is incredibly diverse and while music and dancing are still at its core, the
app also hosts videos focused on news, health and wellness, various tutorials, fitness,
DIY, celebrity sightings, and more.
Both TikTok’s following and engagement have grown tremendously in its relatively short history
and advertisers have taken notice. The app has become a place where brands can authentically
connect with customers through their own channel or with the help of TikTok creators. And
with more than 1 billion users, it’s a marketing channel that’s definitely worth exploring.
“TikTok will continue to evolve its platform, creating more ways for users to communicate
and share content among friends. This, along with improved targeting capabilities and
newly available ad placements, will allow TikTok to surpass other main social platforms
in ad revenue across many different verticals.”
Chris Stokes
Senior Manager, Paid Social at Tinuiti
For a deeper discussion about TikTok’s advantages and why you should consider adding it to
your advertising strategy, check out our next section highlighting the rise of TikTok.
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SOCIAL MEDIA’S HIGHEST
ENGAGEMENT PLATFORM
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The Rise of TikTok: Social Media’s
Highest Engagement Platform
TikTok’s momentum continues to rise at an incredible rate with more than According to Tinuiti data, we’ve seen double the number of clients on TikTok
1 billion active global users and its growth isn’t slowing down anytime soon. and the highest increase in spend YoY when compared to other social channels
While the social media app is wildly entertaining, some might even say (including Facebook, Instagram, Pinterest, Twitter, Snapchat, and LinkedIn)
addicting, it’s also an incredible resource that brands should be utilizing.
While the stats speak for themselves, we’re here to level up your knowledge
At its start, many people thought TikTok would just be a an app solely of one of the fastest growing platforms of the year. And as the first US
focused on the teen or Gen Z demographic, but people between the ages Independent Agency to receive the TikTok Campaign Management Agency
of 35 to 44 are flocking to the platform and already represent more than Partner badge, Tinuiti knows a thing or two about how to help brands create
a quarter of all monthly active users. engaging, successful TikTok campaigns. Interested? Let’s dive into four top
reasons you should be advertising on TikTok.
“Millennials are the fastest growing demographic on TikTok. It is essential
for brands to consider TikTok in their 2022 marketing mix. Half of TikTok
users are not on Facebook and forty-five percent of TikTok users are
not on Instagram.”
Kelsey Miller
Associate Director, Paid Social at Tinuiti
TikTok isn’t going anywhere, so now’s the time to embrace the platform to 1. ENGAGEMENT, ENGAGEMENT, ENGAGEMENT
see what it can really do for your brand. The opportunity on TikTok is there
and the numbers prove it… By now we know that TikTok has a massive audience in general, but it’s
even more important to focus on how engaged that audience actually is. In
• 92% OF USERS GLOBALLY have taken an action after fact, in a study conducted by Neuro-Insight, it was reported that “brands on
watching a TikTok TikTok see higher levels of receptiveness to brand messaging, calls-to-action,
and ad breakthrough.” The same study found that “TikTok users experience
• 90% OF TIKTOK USERS visit the app more than once per day
consistently more peaks of engagement during their time with the platform.
• NEARLY HALF (49%) of TikTok users said they purchased something This further suggests that TikTok users are fully leaned in and immersed on
after seeing it “advertised, promoted, or reviewed on the platform” TikTok compared to other platforms.”
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2. WIDE RANGE OF AD TYPES “Live Stream Shopping will take off and TikTok will pioneer this capability
in the US in 2022. They’ve been testing into this already, but as this
Different ad types give brands the power to test, measure, and scale their
becomes more prevalent, I expect advertisers to become interested,
advertising efforts for maximum impact. TikTok offers a variety of robust ad
especially retailers. There’s already a lot of momentum against live
types to do just that including:
shopping in China, and I think this will make its way stateside soon.”
With a wide variety of ad types available, you have the ability to not only reach
4. FLEX YOUR BRAND’S CREATIVITY
consumers just at the awareness stage, but across the entire funnel.
TikTok works as an avenue for brands to get creative and try new things in
“We partner with our clients to use TikTok to drive everything from brand the advertising space. The app prides itself on hosting unique, engaging, and
discovery to purchase. From leveraging TopViews and Branded Effects authentic content that consumers can really connect with. Influencer/creator
to running In Feed or Dynamic Product Ads, Tinuiti clients are seeing marketing and user-generated content (UGC) are both huge on the platform
TikTok move the needle throughout the funnel.” as they are great ways for users to relate with and connect with a brand or
product.
Katy Lucey
Director of Paid Social at Tinuiti When you choose to work with creators, it’s incredibly important to find the
right partner and communicate effectively for this type of campaign to be
successful. The creator needs to maintain their personal style and be trusted
Want to learn more about TikTok’s variety of ad types? Check out our recent post, to make content that feels authentic to their followers all while aligning to
“How to Advertise on TikTok” where we cover each offering in greater depth. your brand’s goal as well.
When it comes to UGC, if you can get your audience to post videos of them
3. SOCIAL COMMERCE + LIVE SHOPPING CAPABILITIES interacting with your brand or product, that will go a long way to making your
branding goals a reality. You can encourage this through your own brand’s
Social commerce is here and it’s here to stay. This year, TikTok partnered
profile and videos, or, again, partner with creators who already have a large
with Shopify, giving users the ability to shop directly within the app. The
following that matches your target audience.
social media giant has also embraced new and improved social commerce
experiences for users including Live Stream Shopping. Live Stream Shopping If you’re still wondering if advertising on TikTok actually works, you’re in luck.
allows users to purchase select items from participating online retailers Check out Tinuiti’s recent success story featuring Revlon and Megan Thee
during a live-streaming event. Stallion on the next page.
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Megan Thee Stallion & Revlon
Explode with TikTok TopView
SUMMARY
• The goal was to shift perceptions about Revlon and its new products: driving
the sell-out of the product on Amazon
• Tinuiti also attached a brand lift study to the buys and the campaign drove
a 4.9% ad recall lift—28% higher than Kantar norms across 48 beauty studies
• This example shows the level of sophistication Tinuiti brings with our
expertise: applying TikTok best practices and past learnings to drive strong
brand recall and consideration of Revlon
RESULTS
224K Likes
3.5K Comments
If you’re looking for more in-depth information on all of the latest cutting-edge TikTok
advertising and creative strategies, be sure to check out our TikTok Playbook.
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11
Best Practices for Building Authentic Video Creative in 2022
Lucas Piazza
CMO at QuickFrame
“How Do You Do, Fellow Kids?” is one of the most viral memes on the So many brands fall into the “Fellow Kids” trap because they are trying
internet. It features actor Steve Buscemi, decked out in teen fashion to force authenticity into their advertisements. But authenticity isn’t
while clutching a skateboard, as he approaches a group of high something that can be forced. If you don’t understand why your audience
schoolers. The joke is that, despite his best efforts to blend in with a holds certain values, your content will come across as superficial.
crowd of millennials, it’s painfully obvious he’s a Boomer in disguise.
TO SAVE YOU FROM HAVING A CRINGEY “FELLOW KIDS”
The internet loves this meme because it’s the perfect satire to deploy MOMENT, WE’VE PUT TOGETHER TIPS ON BUILDING AUTHENTIC
when a brand or public figure tries a little too hard to connect with their VIDEO CREATIVE THAT’LL GENUINELY RESONATE WITH YOUR
target audience on social media. Maybe they’re incorrectly using new TARGET AUDIENCE.
slang, or engaging with a viral trend months after it’s lost its potency.
Even if you’re earnestly attempting to connect with your audience, if the
content feels pandering or cringy, consumers will immediately view your
brand as fake.
In other words, “How Do You Do, Fellow Kids?” is the perfect illustration
of what you’ll look like without authentic video creative.
Source: KnowYourMeme.com 12
Understand and Reflect Your
Audience’s Values
The first step to building authentic video creative is in your script. Audiences are
craving content with an empathetic focus, especially around the issues that matter
most to them, like diversity, equity, and sustainability. You know your user persona
better than anyone, so research what your target audience values, and the words/
phrases they use to express those values. This is your starting point to devising a
script that has an authentic voice.
As a brand, you should also seek out where your purpose and values align with your
audience and start building your script from there. If you are just using their values
and language simply as a sales tool, your audience will smell the inauthenticity of
your message. You must show through your video creative that you actually have
shared values.
Take for instance a recruitment video for the self-driving car service brand, Cruise,
created using QuickFrame’s platform. To show they prioritize diversity, equity, and
inclusion, Cruise produced a video illustrating their commitment to these values
through their internship program. Cruise understood their audience wants to
support a company that supports the next generation of professionals. By laying
that messaging on the line in the ad, their audience is more likely to see them as a
progressive brand that prioritizes equity and inclusion for all.
Naturally, you need to ensure your content looks visually native to each
new social channel. But every platform has their own unique audience
demographics, which means you must ensure you’re communicating a
tone of voice that feels native to the channel as well.
Start by familiarizing yourself with the way users are already interacting
with each other on the platform. That doesn’t mean your video creative
needs multiple unique scripts. Write the voiceover or dialogue so that
you can make minor tweaks based on performance to ensure your voice
sounds authentic to the platform’s core users.
But how can AI help make your video creative more authentic? Through
creative analytics tools like QuickFrame’s Video Vitals, you can surface
hyper-specific audience insights that may have been hidden to the naked
eye. In the past, you would have had to run expensive focus groups or
conduct market studies to understand what specifically is resonating
with your audience. Now machine learning can do that for you.
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META TIKTOK
(FACEBOOK + INSTAGRAM)
ACTIVE USERS
ACTIVE USERS
26.3% 2
32% 3 AGES 18-29 AGES 30-49
AGES 25-34 AGES 25-34
Strong user engagement
Brand dominance Social commerce + live shopping
High engagement Creator marketplace
Diverse demographics Unique ad types
4. LEVERAGE THE NUANCES OF EACH Extensive product offerings Enhanced measurement
capabilities
SOCIAL CHANNEL Easy-to-use interface(s)
and it’s important to find a good match for your ACTIVE USERS
ACTIVE USERS ACTIVE USERS
brand. Take a deep look at the platform itself, and
34% 7
37% 7
75% 9
44% 11
don’t forget to consider what types of ads you’re AGES 36-45 AGES 46-55
AGES 13-34 AGES 30-49
interested in running and how you can leverage
Largest professional platform
Younger audience Lower cost
each platform’s offerings to meet your goals. Ad targeting capabilities
High user engagement Highly targeted
B2B marketing
Brand awareness Tailored audiences
Lead generation
Let’s break down a few of the top social media 1:1 connection with audience Brand awareness
Variety of ad types
Creative features (filters, stickers, etc.)
channels your brand should consider utilizing in
2022 and beyond. We cover the basics such as
platform size, strengths, user demographics, and
more so you can determine what these channels PINTEREST REDDIT
offer and what they are best used for.
444 MILLION 12
430 MILLION 14
34% 13
25% 14
Sources: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 18
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How You Can Use Influencer
+ Creator Marketing to Better
Reach Customers
Andrew Chen
Content Marketer at Captiv8
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With nearly 60% of D’Amelio’s 191.44M followers between the
ages of 13 and 24, Step Mobile got the attention of millions of
potential Gen Z customers through working alongside D’Amelio
in this long-term influencer marketing ambassadorship. Brands
looking to emulate Step Mobile’s success should consider
leveraging an influencer marketing platform to gain access to
insights that aid in the influencer discovery process.
1.22B 483.4K
anything that may feel like tokenism. Brands can build
authentic connections with consumers by choosing timely
PrideMonth
moments to join the DEI conversation. For example, the
hashtags #PrideMonth, and #BLM have generated over 1.22B BLM 328.75M 261.7K
and 328.75M engagements from over 483.42K and 261.69K
unique contributors on Instagram respectively (Data Source:
Captiv8 Insights).
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MORE BANG FOR YOUR BUCK
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Expert Predictions For Social Media in 2022
The social media landscape is ever evolving and while we can’t be exactly sure what to expect in the new year, we asked
our leading industry experts what trends they predict will shape social media in the near future. Take a look at their
predictions for 2022 and beyond to see if they can help you prepare your future marketing strategies.
“Shopping within content and ads will rise with social platforms
“Live Shopping will start to become a reality
releasing new features that make the process more seamless for
in the U.S. It’s already becoming popular in
APAC, but we’re now starting to see signs customers to purchase.”
of life over here. Most recently, the much Kolin Kleveno SVP of Addressable Media at Tinuiti
“Last-click measurement will become less “Reddit will see exponential ad growth in 2022 as brands realize
ubiquitous. The much maligned attribution the power of community-based targeting and engagement.”
model may be seeing its last days as
“Traditional mobile web brands will shift their focus into mobile apps
privacy changes across the industry make
in order to regain control over their first-party data and shopping
it more challenging to understand true
experience. Social apps will be a huge player in driving user
impact at the last-click level. Brands are
acquisition and re-engagement.”
seeing this and will continue to adapt more
Katy Lucey Director of Paid Social at Tinuiti
advanced measurement solutions to assess
their true media value to business impact.”
testing budgets. With that. the platform will checkout experiences, augmented reality (AR) will continue to grow
become the second-highest ad revenue and play an influential role in purchase decisions.”
social platform, starting to creep up next “More authentic influencer and user-generated creative will
to Facebook by the beginning of 2023.” outperform heavily branded and studio-edited content.”
Avi Ben-Zvi VP of Social at Tinuiti Rachel Legere Associate Director, Paid Social at Tinuiti
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Expert Predictions For Social Media in 2022
“As the privacy landscape continues to shift, server-to- “Build broad creative. Because you will not be able to
server integrations like Facebook’s Conversions API, will accurately measure and attribute user behavior to
become more prominent. Sharing first-party signals individual events, you will need to generate creative
with platforms will become increasingly important to visual assets that can deliver a message to a broader
fuel social algorithms for ad delivery and optimization.” audience. Without the ability to needle in on individual
consumer data, your video creative can cast a wide net
Kelsey Miller Associate Director, Paid Social at Tinuiti
on any target you’re focusing on, across every stage of
the purchase cycle, in a privacy-friendly way.”
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Expert Predictions For Social Media in 2022
“Small, digital-first businesses will become increasingly competitive to large brands due to early adoption on disruptor platforms
like TikTok, Reddit, and Clubhouse.”
“Content creators and influencers will become the voice of the people and the brands. Similar to how we see performance lift
from friends of users who share Snapchat Filters, platforms like TikTok and Instagram will remain core landscapes for brands
to partner with influencers who believe in—and will promote their brand—to their loyal followers.”
SCHEDULE YOUR
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