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ASHRAF MAHMOUD

Cairo
01101745821 | ashrafm44441@gmail.com

OBJECTIVE

To enhance my professional skills, capabilities and knowledge in an organization which recognizes the
value of hard work and trusts me with responsibilities and challenges.

EXPERIENCE

Elite academy
2019 - 2020
Intern
Paid internship in teaching and running classes for almost a year 
Teleperforamce
Feb 2021 - July 2022
Call center agent
- meeting customers' needs over the phone 
- working on different tools to handle a variety of LOB 
- participate in trainings for communication and soft skills 
Ingram micro
2022 August - 2022 October
Intern
- sales training in hardware products as i was nominated for DELL
-consolidate the partnership with other companies by communication over the phone or via email
-share the price list and availability of products in the warehouse to keep them updated 

EDUCATION

Ain Shams
2022
Faculty of education
Pass B
Britishey
2022
TEFL
Pass

SKILLS

Communication skills
Commitment

LANGUAGES

English

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