Professional Documents
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Introduction iii
Litho in U.S.A.
©
Part No. 20960971 B Second Printing 2012 General Motors LLC. All Rights Reserved.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (4,1)
iv Introduction
Introduction v
: : Oil Pressure
J : OnStar®
} : Power
/ : Remote Vehicle Start
> : Safety Belt Reminders
% : Steering Wheel Controls
7 : Tire Pressure Monitor
d : Traction Control/StabiliTrak®
M : Windshield Washer Fluid
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (6,1)
vi Introduction
2 NOTES
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (1,1)
In Brief 1-1
1-2 In Brief
Instrument Panel
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (3,1)
In Brief 1-3
1. Air Vents on page 8‑5. 9. Safety Locks on page 2‑7. 16. Steering Wheel Controls on
2. Turn and Lane-Change Lever. 10. Infotainment on page 7‑1. page 5‑2.
See Turn and Lane-Change Navigation System (If 17. Ignition Positions on
Signals on page 6‑3. Equipped). See the page 9‑19.
Exterior Lamp Controls on infotainment manual. 18. Climate Control Systems on
page 6‑1. 11. Hood Release. See Hood on page 8‑1 (If Equipped).
Fog Lamps on page 6‑3. page 10‑4. Automatic Climate Control
3. Horn on page 5‑3. 12. Cruise Control on page 9‑35. System on page 8‑3 (If
Equipped).
4. Instrument Cluster on page 5‑7. Forward Collision Alert (FCA)
Button (If Equipped). See 19. Shift Lever. See Automatic
5. Windshield Wiper/Washer on Transmission on page 9‑26.
page 5‑3. Forward Collision Alert (FCA)
System on page 9‑38. 20. Fuel Economy Mode on
Rear Window Wiper/Washer on page 9‑29 (If Equipped).
page 5‑4. Lane Departure Warning
(LDW) Button (If Equipped). 21. StabiliTrak® System on
6. Power Door Locks on page 2‑7. See Lane Departure Warning page 9‑34.
7. Touchscreen (If Equipped). (LDW) on page 9‑46. 22. Power Outlets on page 5‑5.
8. Forward Collision Alert (FCA) 13. Data Link Connector (DLC) 23. CD Player Slot. See the
Display (If Equipped). See (Out of View). See Malfunction infotainment manual.
Forward Collision Alert (FCA) Indicator Lamp on page 5‑12.
System on page 9‑38. 24. Driver Information Center (DIC)
14. Instrument Panel Illumination Buttons. See Driver Information
Lane Departure Warning (LDW) Control on page 6‑4. Center (DIC) on page 5‑21.
Indicator (If Equipped). See 15. Steering Wheel Adjustment on
Lane Departure Warning (LDW) 25. Hazard Warning Flashers on
page 5‑2. page 6‑3.
on page 9‑46.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (4,1)
1-4 In Brief
In Brief 1-5
1-6 In Brief
In Brief 1-7
Seat Adjustment See Power Seat Adjustment on See Power Seat Adjustment on
page 3‑4. page 3‑4.
Four-Way Power Seat
Eight-Way Power Seat Lumbar Adjustment
1-8 In Brief
In Brief 1-9
1-10 In Brief
Mirror Adjustment
Exterior
United States
In Brief 1-11
1-12 In Brief
For more information on interior 5 : Turns on the headlamps, HI: Use for fast wipes.
lighting, See Instrument Panel together with the parking lamps, LO: Use for slow wipes.
Illumination Control on page 6‑4. sidemarker lamps, taillamps, license
plate lamps, and instrument panel INT: Move the lever up to INT for
Exterior Lighting lights. intermittent wipes, then turn the
3 INT band up for more frequent
See: wipes or down for less frequent
. Exterior Lamp Controls on wipes.
page 6‑1
. Daytime Running Lamps (DRL)
on page 6‑2
. Fog Lamps on page 6‑3
The exterior lamp control is on the
turn signal lever. Windshield Wiper/Washer
O: Turn to operate the exterior OFF: Use to turn the wipers off.
lamps. 8 : For a single wipe, briefly move
O: Briefly turn to this position to the wiper lever down. For several
turn the automatic light control off or wipes, hold the wiper lever down.
on again. n L FRONT: Pull the windshield
AUTO: Turns the exterior lamps on wiper lever toward you to spray
and off automatically depending on windshield washer fluid and activate
the exterior light. The windshield wiper/washer lever the wipers.
is located on the right side of the
; : Turns on the parking lamps, steering column. With the ignition in
together with the sidemarker lamps, ACC/ACCESSORY or ON/RUN/
taillamps, license plate lamps, and START, move the windshield wiper
instrument panel lights. lever to select the wiper speed.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (13,1)
In Brief 1-13
1-14 In Brief
1. Fan Control 8. Driver and Passenger Heated To set the parking brake, hold the
Seats regular brake pedal down, then
2. AUTO (Automatic Operation) push the parking brake pedal down.
3. Air Delivery Mode Controls 9. Rear Window Defogger
If the ignition is on, the brake
4. Front Defrost 10. Air Conditioning system warning light will come on.
5. Recirculation See Climate Control Systems on See Brake System Warning Light on
page 8‑1 (If Equipped) or Automatic page 5‑15.
6. Temperature Control Climate Control System on page 8‑3 To release the parking brake, hold
7. Power (If Equipped). the regular brake pedal down, then
push down momentarily on the
parking brake pedal until you feel
the pedal release. Slowly pull your
foot up off the park brake pedal.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (15,1)
In Brief 1-15
See Parking Brake on page 9‑31. Fuel Economy Mode Vehicle Features
Vehicles with a 2.4L engine have a
Transmission Fuel Economy Mode. When Steering Wheel Controls
Electronic Range Select engaged, fuel economy mode can
(ERS) Mode improve the vehicle's fuel economy.
1-16 In Brief
>/i: Press to silence the Cruise Control SET/−: Move the thumbwheel down
vehicle speakers only. Press again toward SET/- to set a speed and
to turn the sound on. For vehicles activate cruise control, or to make
with OnStar or Bluetooth systems, the vehicle decelerate.
press to reject an incoming call, See Cruise Control on page 9‑35.
or end a current call.
_ SRC ^ : Press to select an audio Infotainment System
source. See the infotainment manual for
Toggle up or down to select the next information on the radio, audio
or previous favorite radio station, players, phone, navigation system,
CD, or MP3 track. and voice or speech recognition.
+ VOL −: Press + to increase the There is also information on settings
volume; press − to decrease the and downloadable applications (if
volume. equipped).
For more information, see Steering ON/OFF 5 CRUISE: Press to turn Driver Information
Wheel Controls on page 5‑2. the cruise control system on and off.
Center (DIC)
* CANCEL: Press to disengage
cruise control without erasing the The DIC display is located in the
set speed from memory. center of the instrument panel
cluster. It shows the status of many
RES/+: Move the thumbwheel up to vehicle systems.
make the vehicle resume to a
previously set speed or to
accelerate.
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In Brief 1-17
1-18 In Brief
In Brief 1-19
1-20 In Brief
In Brief 1-21
. Replace the vehicle's tires with
4. Press the SET/CLR button until Driving for Better Fuel the same TPC Spec number
100% is displayed.
Economy molded into the tire's sidewall
5. Turn the key to LOCK/OFF. near the size.
Driving habits can affect fuel
Or: mileage. Here are some driving tips . Follow recommended scheduled
1. Turn the ignition to ON/RUN with to get the best fuel economy maintenance.
the engine off. possible.
2. Fully press and release the
. Avoid fast starts and accelerate Roadside Assistance
accelerator pedal three times smoothly. Program
within five seconds. . Brake gradually and avoid U.S.: 1-888-881-3302
See Engine Oil Life System on abrupt stops.
TTY Users (U.S. Only):
page 10‑11. . Avoid idling the engine for long 1-888-889-2438
periods of time.
Fuel E85 (85% Ethanol) Canada: 1-800-268-6800
. When road and weather
Vehicles with a yellow fuel cap can conditions are appropriate, use Mexico: 01-800-466-0801
use either unleaded gasoline or cruise control. As the owner of a new GMC, you
ethanol fuel containing up to 85% . Always follow posted speed are automatically enrolled in the
ethanol (E85). See Fuel E85 (85% limits or drive more slowly when Roadside Assistance program.
Ethanol) on page 9‑51. For all other conditions require. See Roadside Assistance Program
vehicles, use only the unleaded
. Keep vehicle tires properly (Mexico) on page 13‑7 or Roadside
gasoline described under
inflated. Assistance Program (U.S. and
Recommended Fuel on page 9‑49.
Canada) on page 13‑10.
. Combine several trips into a
single trip.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (22,1)
1-22 In Brief
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14‑1.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (1,1)
7 (Vehicle Locator/Panic replacement can be purchased and 4. Insert the new battery, positive
Alarm): Press and release one programmed through your dealer. side facing up. Push the battery
time to initiate vehicle locator. The When the replacement transmitter is down until it is held in place.
exterior lamps flash and the horn programmed to this vehicle, all Replace with a CR2032 or
chirps three times. Press and hold remaining transmitters must also be equivalent battery.
7 for at least three seconds to reprogrammed. Any lost or stolen 5. Snap the battery cover back on
sound the panic alarm. The horn transmitters will no longer work to the transmitter.
sounds and the turn signals flash once the new transmitter is
programmed.
until 7 is pressed again or the key Remote Vehicle Start
is placed in the ignition and turned Battery Replacement The vehicle may have this feature
to ON/RUN.
Replace the battery if the REPLACE that allows you to start the engine
/ (Remote Vehicle Start): For BATTERY IN REMOTE KEY from outside the vehicle.
vehicles with this feature, first press message displays in the DIC. See
Q then press and hold / to start / (Remote Vehicle Start): This
“Replace Battery in Remote Key” button will be on the RKE
the engine from outside the vehicle under Key and Lock Messages on transmitter if the vehicle has remote
using the RKE transmitter. See page 5‑27. start.
Remote Vehicle Start on page 2‑4
for additional information. The battery is not rechargeable. To The climate control system will use
replace the battery: the previous settings during a
The buttons on the keys are
1. Push the button on the remote start. The rear defog may
disabled when there is a key in the
transmitter to extend the key. come on during remote start based
ignition.
on cold ambient conditions. The
2. Remove the battery cover by
Programming Transmitters to rear defog indicator light does not
prying with a finger.
the Vehicle come on during remote start.
3. Remove the battery by pushing
Only RKE transmitters programmed on the battery and sliding it
to this vehicle will work. If a toward the key blade.
transmitter is lost or stolen, a
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (5,1)
If the vehicle has heated seats, they 2. Immediately press and hold / For example, if the engine has been
may come on during a remote start. for at least two seconds or until running for 5 minutes, and
See Heated Front Seats on the turn signal lamps flash. The 10 minutes are added, the engine
page 3‑8 for more information. turn signal lamps flashing will run for a total of 15 minutes.
Laws in some local communities confirms the request to remote A maximum of two remote starts or
may restrict the use of remote start the vehicle has been remote start attempts are allowed
starters. For example, some laws received. between ignition cycles.
require a person using remote start The parking lamps will turn on The vehicle's ignition switch must
to have the vehicle in view. Check and remain on as long as the be turned to ON/RUN and then back
local regulations for any engine is running. The vehicle's to LOCK/OFF using the key, before
requirements. doors will be locked. the remote start procedure can be
There are other conditions which 3. The key must be inserted and used again.
can affect the performance of the turned to ON/RUN before
transmitter. See Remote Keyless Shutting the Engine Off After a
driving. Remote Start
Entry (RKE) System on page 2‑2 for
additional information. The engine will shut off after To shut off the engine:
10 minutes unless a time
Starting the Engine Using Remote extension is done or the key is
. Press / until the parking lamps
Start inserted and turned to ON/RUN. turn off.
. Turn on the hazard warning
To start the engine using the remote Extending Engine Run Time
start feature: flashers.
For a 10-minute extension, repeat
1. Press and release Q on the
. Insert the key and turn it to ON/
Steps 1 and 2 while the engine is
RKE transmitter. RUN and then back to
still running. The remote start can
LOCK/OFF.
be extended once.
When the remote start is extended,
the second 10 minutes will start
immediately.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (6,1)
Safety Locks
There are power door lock switches
on the front door panels.
There is a power door lock switch Q: Press to lock the doors.
on the instrument panel.
K: Press to unlock the doors.
When locking the doors with a
power door lock switch and a door
or the liftgate is open, the doors will
lock five seconds after the last door
is closed. Three chimes sound to
signal the delayed locking feature is
in use.
The rear door safety locks switch is
on the instrument panel.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (8,1)
The liftgate can be opened manually Do not force the liftgate open or
by pressing the touch pad under the closed during a power cycle.
liftgate handle, with the doors The power liftgate may be
unlocked and lifting up. temporarily disabled under extreme
In either the MAX or the 3/4 mode, temperatures or low battery
the liftgate can be power opened conditions. If this occurs, the liftgate
and closed by: can still be operated manually.
. Pressing and holding V on the If the vehicle is shifted out of
RKE transmitter until the liftgate P (Park) while the power function is
starts moving. See Remote in progress, the liftgate power
Keyless Entry (RKE) System function will continue to completion.
Operation on page 2‑3. If the vehicle is shifted out of
Press and release 8 on the P (Park) and accelerated before the
. Pressing the power liftgate liftgate adjacent to the latch to close power liftgate latch is closed, the
button in the center of the mode the liftgate. liftgate may reverse to the open
switch on the overhead console, position. Cargo could fall out of the
with the driver door unlocked. Pressing any button, or the touch
vehicle. Always make sure the
pad switch, while the liftgate is
power liftgate is closed and latched
moving stops it. Pressing the button
before driving away.
or RKE transmitter again reverses
the direction. The touch pad switch If the liftgate is power opened and
will stop the liftgate from moving. the liftgate support struts have lost
There is a minimum distance that pressure, the turn signals flash and
the power liftgate must already be a chime will sound. The liftgate
open for the system to hold it open. stays open temporarily, and then
If movement is stopped below that slowly closes. See a dealer for
minimum, the liftgate closes. service before using the liftgate.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (11,1)
Obstacle Detection Features Power Liftgate 3/4 Mode liftgate cannot be set below that
minimum and the new setting will
If the liftgate encounters an obstacle To program the liftgate opening
not be recorded.
during a power open or close cycle, height:
a warning chime will sound and the 1. Turn the liftgate switch to either Manual Operation of Power
liftgate will automatically reverse the MAX, or the 3/4 mode Liftgate
direction to the full closed or open position and power open the
position. After removing the To change the liftgate to manual
liftgate. operation, turn the mode switch to
obstruction, the power liftgate
operation can be used again. If the 2. Stop the liftgate movement at the OFF position.
liftgate encounters multiple the desired height by pressing With the power liftgate disabled and
obstacles on the same power cycle, any liftgate switch. Manually all of the doors unlocked, the liftgate
the power function will deactivate adjust the liftgate position if can be manually opened and
and a message will display in the required. closed. Manual operation of a
Driver Information Center (DIC), see 3. Press and hold the button on the liftgate that also has power
Object Detection System Messages liftgate adjacent to the latch until operation requires more effort than
on page 5‑28. After removing the the turn signals flash and a beep a standard manual liftgate.
obstructions, the liftgate will resume sounds to indicate that the new To open the liftgate, press the touch
normal power operation. setting is recorded. pad on the handle on the outside of
Pinch sensors are located on the When power opened with the 3/4 the liftgate, and lift the gate open. To
side edges of the liftgate. If an mode selected, the liftgate stops at close the liftgate, use the pull cup to
object is caught between the liftgate the new set position. lower the liftgate and close. With the
and the vehicle and presses against power liftgate disabled, the liftgate
this sensor, the liftgate will reverse If there is no audible and visual electric latch will still power latch
direction and open fully. The liftgate feedback when setting the once contact is made with the
will remain open until it is activated intermediate stop position, the striker. Always close the liftgate
again or closed manually. liftgate height is being set below the before driving.
3/4 open height minimum
(approximately 1.5 m or 5 ft). The
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (12,1)
Driving with the Blind Spot 1. When the approaching vehicle is vehicle. Check the blind spot
Mirror a long distance away, the image mirror for a vehicle in the blind
in the main mirror is small and zone. Then, glance over your
near the inboard edge of the shoulder to double check before
mirror. moving slowly into the
2. As the vehicle gets closer, the adjacent lane.
image in the main mirror gets
larger and moves outboard. Park Tilt Mirrors
3. As the vehicle enters the blind If the vehicle is equipped with
zone, the image transitions from memory mirrors, there is an option
the main mirror to the blind spot to have the mirrors tilt down, when
mirror. in R (Reverse), to more easily see
the ground near the vehicle.
4. When the vehicle is in the blind
zone, the image only appears in When the vehicle is shifted to
the blind spot mirror. R (Reverse), both the driver and
passenger mirrors will tilt downward.
Using the Outside Mirror with They will return to their previous
the Blind Spot Mirror position when the vehicle is shifted
1. Set the main mirror so that the out of R (Reverse), the ignition is
side of the vehicle can just be turned to OFF, or the vehicle is left
seen and the blind spot mirror in R (Reverse) for an extended
has an unobstructed view. period of time.
Power Windows
{ WARNING
The power windows work when the
Children could be seriously ignition is in ON/RUN or ACC/
injured or killed if caught in the ACCESSORY, or in Retained
path of a closing window. Never Accessory Power (RAP). See
leave keys in a vehicle with Retained Accessory Power (RAP)
children. When there are children on page 9‑22.
in the rear seat, use the window
Press the front of the switch to open
lockout button to prevent the window. Pull the switch up to
operation of the windows. See close it. o (Window Lockout): This feature
Keys on page 2‑1. prevents the rear passenger
Express Down Windows windows from operating, except
Windows that have the from the driver position.
express-down feature allow the
windows to be lowered without
holding the switch. Press the
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2 NOTES
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (1,1)
Head Restraints
Front Seats
The vehicle's front seats have head
restraints in the outboard seating
positions.
{ WARNING
With head restraints that are not
installed and adjusted properly,
there is a greater chance that
occupants will suffer a neck/ Adjust the head restraint so that the The height of the head restraint can
spinal injury in a crash. Do not top of the restraint is at the same be adjusted. Pull the head restraint
drive until the head restraints for height as the top of the occupant's up to raise it. Try to move the head
all occupants are installed and head. This position reduces the restraint to make sure that it is
chance of a neck injury in a crash. locked in place.
adjusted properly.
To lower the head restraint, press
the button, located on the top of the
seatback, and push the head
restraint down. Try to move the
head restraint after the button is
released to make sure that it is
locked in place.
The front seat outboard head
restraints are not designed to be
removed.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (3,1)
turned off. These automatically Releasing “1” or “2” before the positions are called RKE Memory
stored positions are referred to as stored positions are reached stops positions and may be different than
RKE Memory positions. See the recall. the previously mentioned Button
Remote Keyless Entry (RKE) If something has blocked the driver Memory positions saved to the
System Operation on page 2‑3. seat while recalling a memory “1” or “2” buttons. To recall RKE
position, the recall may stop. Memory positions, unlock the driver
Storing Button Memory Positions door with the RKE transmitter and
Remove the obstruction; then press
To save positions into Button and hold the appropriate manual open the driver door. If the driver
Memory: control for the memory item that is door is already open, pressing the
1. Adjust the driver seat, seatback not recalling for two seconds. Try RKE transmitter K button will also
recliner, and both outside mirrors recalling the memory position again activate the RKE Memory recall.
to the desired driving positions. by pressing the appropriate memory The driver seat and outside mirrors
button. If the memory position is still will move to the previously saved
2. Press and hold MEM (Memory)
not recalling, see your dealer for RKE Memory positions.
and “1” at the same time until a
beep sounds. service. This feature is turned on or off using
Recalling RKE Memory Positions the vehicle personalization menu.
3. Repeat Steps 1 and 2 for a
(Memory Remote Recall) See Vehicle Personalization on
second driver using “2.”
page 5‑31.
Recalling Button Memory The Memory Remote Recall feature
can recall the driver seat and To stop recall movement, press any
Positions of the memory, power mirror,
outside mirrors to previously stored
To recall the Button Memory RKE Memory positions when or power seat controls.
positions, press and hold “1” or “2.” entering the vehicle. If something has blocked the driver
The driver seat and outside mirrors seat while recalling a memory
move to the positions stored to Every time the ignition is turned off,
the positions of the driver seat and position, the recall may stop.
those buttons when pressed. Remove the obstruction; then press
outside mirrors are automatically
stored to the RKE transmitter that and hold the appropriate manual
was used to start the vehicle. These control for the memory item that is
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (8,1)
not recalling for two seconds. Try two seconds. Try recalling the exit
recalling the memory position again position again. If the exit position is
by opening the driver door and still not recalling, see your dealer for
pressing the RKE K button. If the service.
memory position is still not recalling,
see your dealer for service. Heated Front Seats
Easy Exit Driver Seat
This feature moves the seat
{ WARNING
rearward allowing the driver more If you cannot feel temperature
room to exit the vehicle. change or pain to the skin, the
To activate, turn the ignition off and seat heater may cause burns. To
open the driver door. If the driver reduce the risk of burns, people Uplevel Climate Control System
door is already open, turning the with such a condition should use Shown, Base Similar
ignition off will activate the recall. care when using the seat heater, If available, the buttons are near the
especially for long periods of climate controls. To operate, the
This feature can be turned on or off
time. Do not place anything on ignition must be in ON/RUN.
using the vehicle personalization
menu. See Vehicle Personalization the seat that insulates against
heat, such as a blanket, cushion, Press z or J to heat the driver or
on page 5‑31.
cover, or similar item. This may passenger seat cushion and
To stop recall movement, press one cause the seat heater to seatback.
of the memory or power seat overheat. An overheated seat Press the button once for the
controls. heater may cause a burn or may highest setting. With each press of
If something has blocked the driver damage the seat. the button, the heated seat will
seat while recalling the exit position, change to the next lower setting,
the recall may stop. Remove the and then the off setting. Three lights
obstruction; then press and hold the indicate the highest setting, and one
power seat control rearward for light indicates the lowest.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (9,1)
safety belts. That is why wearing Also, in nearly all states and in
safety belts makes such good all Canadian provinces, the law
sense. requires wearing safety belts.
Questions and Answers About How to Wear Safety Belts
Safety Belts
Properly
Q: Will I be trapped in the vehicle
after a crash if I am wearing a This section is only for people of
safety belt? adult size.
A: You could be — whether you are There are special things to know
wearing a safety belt or not. about safety belts and children. And
Your chance of being conscious there are different rules for smaller
during and after a crash, so you children and infants. If a child will be . Sit up straight and always keep
can unbuckle and get out, is riding in the vehicle, see Older your feet on the floor in front
much greater if you are belted. Children on page 3‑33 or Infants of you.
and Young Children on page 3‑35. . Always use the correct buckle
Q: If my vehicle has airbags, why Follow those rules for everyone's
should I have to wear safety for your seating position.
protection.
belts? . Wear the lap part of the belt low
It is very important for all occupants and snug on the hips, just
A: Airbags are supplemental to buckle up. Statistics show that
systems only; so they work with touching the thighs. In a crash,
unbelted people are hurt more often this applies force to the strong
safety belts — not instead of in crashes than those who are
them. Whether or not an airbag pelvic bones and you would be
wearing safety belts. less likely to slide under the lap
is provided, all occupants still
have to buckle up to get the There are important things to know belt. If you slid under it, the belt
most protection. about wearing a safety belt properly. would apply force on your
abdomen. This could cause
serious or even fatal injuries.
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After the height adjuster is set to the Pretensioners work only once. If the There is one guide for each outside
desired position, try to move it down pretensioners are activated in a passenger position in the rear seat.
without pressing the release button crash, the pretensioners and Here is how to install a comfort
to make sure it has locked into possibly other parts of the safety guide to the safety belt:
position. Press the release button to belt system will need to be replaced.
lower the height adjuster. See Replacing Safety Belt System
Parts after a Crash on page 3‑18.
Safety Belt Pretensioners
This vehicle has safety belt Rear Safety Belt Comfort
pretensioners for front outboard Guides
occupants. Although the safety belt This vehicle may have rear shoulder
pretensioners cannot be seen, they belt comfort guides. If not, they are
are part of the safety belt assembly. available through your dealer. The
They can help tighten the safety guides may provide added safety
belts during the early stages of a belt comfort for older children who
moderate to severe frontal and near have outgrown booster seats and
frontal crash if the threshold for some adults. When installed and
conditions for pretensioner properly adjusted, the comfort guide 1. Remove the guide from its
activation are met. And, if the positions the belt away from the storage pocket on the side of the
vehicle has side impact airbags, neck and head. seatback.
safety belt pretensioners can help
tighten the safety belts in a side
crash or a rollover event.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (16,1)
WARNING (Continued)
and across the chest. These parts
of the body are best able to take
belt restraining forces.
2. Place the guide over the belt, 3. The belt should not be twisted
and insert the two edges of the and it should lie flat. The elastic
belt into the slots of the guide. cord must be under the belt and
the guide on top.
{ WARNING
A safety belt that is not properly
worn may not provide the 4. Buckle, position, and release the
protection needed in a crash. The safety belt as described
person wearing the belt could be previously in this section. Make
sure the shoulder portion of the
seriously injured. The shoulder
belt is on the shoulder and not
belt should go over the shoulder
falling off of it. The belt should
(Continued) be close to, but not contacting,
the neck.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (17,1)
to have it repaired. Torn or frayed Replacing Safety Belt See your dealer to have the safety
safety belts may not protect you in a belt assemblies inspected or
crash. They can rip apart under
System Parts after a replaced.
impact forces. If a belt is torn or Crash New parts and repairs may be
frayed, get a new one right away. necessary even if the safety belt
Make sure the safety belt reminder { WARNING system was not being used at the
light is working. See Safety Belt time of the crash.
Reminders on page 5‑10. A crash can damage the safety
belt system in the vehicle. Have the safety belt pretensioners
Keep safety belts clean and dry. A damaged safety belt system checked if the vehicle has been in a
See Safety Belt Care on page 3‑18. may not properly protect the crash, or if the airbag readiness light
person using it, resulting in stays on after you start the vehicle
Safety Belt Care serious injury or even death in a or while you are driving. See Airbag
Readiness Light on page 5‑11.
Keep belts clean and dry. crash. To help make sure the
safety belt systems are working
{ WARNING properly after a crash, have them
inspected and any necessary
Do not bleach or dye safety belts. replacements made as soon as
It may severely weaken them. In possible.
a crash, they might not be able to
provide adequate protection. After a minor crash, replacement of
Clean safety belts only with mild safety belts may not be necessary.
soap and lukewarm water. But the safety belt assemblies that
were used during any crash may
have been stressed or damaged.
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{ WARNING { WARNING
Because airbags inflate with great Children who are up against,
force and faster than the blink of or very close to, any airbag when
an eye, anyone who is up it inflates can be seriously injured
against, or very close to any or killed. Airbags plus
There is an airbag readiness light
airbag when it inflates can be lap-shoulder belts offer protection
on the instrument panel cluster,
seriously injured or killed. Do not for adults and older children, but
which shows the airbag symbol.
sit unnecessarily close to any not for young children and infants.
airbag, as you would be if sitting Neither the vehicle's safety belt The system checks the airbag
on the edge of the seat or leaning system nor its airbag system is electrical system for malfunctions.
forward. Safety belts help keep designed for them. Young The light tells you if there is an
you in position before and during children and infants need the electrical problem. See Airbag
a crash. Always wear a safety protection that a child restraint Readiness Light on page 5‑11 for
belt, even with airbags. The driver system can provide. Always more information.
should sit as far back as possible secure children properly in the
while still maintaining control of vehicle. To read how, see Older
the vehicle. Children on page 3‑33 or Infants
Occupants should not lean on or and Young Children on
sleep against the door or side page 3‑35.
windows in seating positions with
seat-mounted side impact airbags
and/or roof-rail airbags.
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WARNING (Continued)
When Should an Airbag
Inflate?
or even death. The path of an Frontal airbags are designed to
inflating airbag must be kept inflate in moderate to severe frontal
clear. Do not put anything or near-frontal crashes to help
between an occupant and an reduce the potential for severe
airbag, and do not attach or put injuries mainly to the driver's or right
anything on the steering wheel front passenger's head and chest.
hub or on or near any other However, they are only designed to
airbag covering. inflate if the impact exceeds a
Do not use seat accessories that predetermined deployment
Driver Side Shown, Passenger block the inflation path of a threshold. Deployment thresholds
Side Similar are used to predict how severe a
seat-mounted side impact airbag.
crash is likely to be in time for the
The roof-rail airbags for the driver, Never secure anything to the roof airbags to inflate and help restrain
right front passenger, and second of a vehicle with roof-rail airbags the occupants.
row outboard passengers are in the by routing a rope or tie‐down
ceiling above the side windows. Whether the frontal airbags will or
through any door or window should deploy is not based on how
opening. If you do, the path of an fast your vehicle is traveling.
{ WARNING inflating roof-rail airbag will be It depends largely on what you hit,
blocked. the direction of the impact, and how
If something is between an
quickly your vehicle slows down.
occupant and an airbag, the
airbag might not inflate properly
or it might force the object into
that person causing severe injury
(Continued)
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Frontal airbags may inflate at Frontal airbags are not intended to the system's designed threshold
different crash speeds. For inflate during vehicle rollovers, rear level. The threshold level can vary
example: impacts, or in many side impacts. with specific vehicle design.
. If the vehicle hits a stationary In addition, the vehicle has Seat-mounted side impact airbags
object, the airbags could inflate dual-stage frontal airbags. are not intended to inflate in frontal
at a different crash speed than if Dual-stage airbags adjust the impacts, near-frontal impacts,
the vehicle hits a moving object. restraint according to crash severity. rollovers, or rear impacts. Roof-rail
. If the vehicle hits an object that The vehicle has electronic frontal airbags are not intended to inflate in
deforms, the airbags could sensors, which help the sensing rear impacts. A seat-mounted side
inflate at a different crash speed system distinguish between a impact airbag is intended to deploy
than if the vehicle hits an object moderate frontal impact and a more on the side of the vehicle that is
that does not deform. severe frontal impact. For moderate struck. Both roof-rail airbags will
frontal impacts, dual-stage airbags deploy when either side of the
. If the vehicle hits a narrow object inflate at a level less than full vehicle is struck, or if the sensing
(like a pole), the airbags could deployment. For more severe frontal system predicts that the vehicle is
inflate at a different crash speed impacts, full deployment occurs. about to roll over, or in a severe
than if the vehicle hits a wide frontal impact.
object (like a wall). The vehicle has seat-mounted side
impact and roof-rail airbags. See In any particular crash, no one can
. If the vehicle goes into an object Airbag System on page 3‑19. say whether an airbag should have
at an angle, the airbags could Seat-mounted side impact and inflated simply because of the
inflate at a different crash speed roof-rail airbags are intended to damage to a vehicle or because of
than if the vehicle goes straight inflate in moderate to severe side what the repair costs were. For
into the object. crashes. In addition, these roof-rail frontal airbags, inflation is
Thresholds can also vary with airbags are intended to inflate determined by what the vehicle hits,
specific vehicle design. during a rollover or in a severe the angle of the impact, and how
frontal impact. Seat-mounted side quickly the vehicle slows down. For
impact and roof-rail airbags will seat-mounted side impact and
inflate if the crash severity is above roof-rail airbags, deployment is
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determined by the location and moderate to severe side collisions, not toward those airbags. See When
severity of the side impact. In a even belted occupants can contact Should an Airbag Inflate? on
rollover event, roof-rail airbag the inside of the vehicle. page 3‑22 for more information.
deployment is determined by the Airbags supplement the protection Airbags should never be regarded
direction of the roll. provided by safety belts. Frontal as anything more than a supplement
airbags distribute the force of the to safety belts.
What Makes an Airbag impact more evenly over the
Inflate? occupant's upper body, stopping the What Will You See after
occupant more gradually. Seat‐
In a deployment event, the sensing
mounted side impact and roof-rail
an Airbag Inflates?
system sends an electrical signal After the frontal airbags and
airbags distribute the force of the
triggering a release of gas from the seat-mounted side impact airbags
impact more evenly over the
inflator. Gas from the inflator fills the inflate, they quickly deflate, so
occupant's upper body.
airbag causing the bag to break out quickly that some people may not
of the cover. The inflator, the airbag, Rollover capable roof-rail airbags
even realize an airbag inflated.
and related hardware are all part of are designed to help contain the
Roof-rail airbags may still be at least
the airbag module. head and chest of occupants in the
partially inflated for some time after
outboard seating positions in the
For airbag location, see Where Are they inflate. Some components of
first and second rows. The rollover
the Airbags? on page 3‑21. the airbag module may be hot for
capable roof-rail airbags are
several minutes. For location of the
designed to help reduce the risk of
How Does an Airbag full or partial ejection in rollover
airbags, see Where Are the
Airbags? on page 3‑21.
Restrain? events, although no system can
prevent all such ejections. The parts of the airbag that come
In moderate to severe frontal or
into contact with you may be warm,
near frontal collisions, even belted But airbags would not help in many
but not too hot to touch. There may
occupants can contact the steering types of collisions, primarily
be some smoke and dust coming
wheel or the instrument panel. In because the occupant's motion is
from the vents in the deflated
airbags. Airbag inflation does not
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (25,1)
prevent the driver from seeing out of hazard warning flashers on, and In many crashes severe enough to
the windshield or being able to steer shut off the fuel system after the inflate the airbag, windshields are
the vehicle, nor does it prevent airbags inflate. You can lock the broken by vehicle deformation.
people from leaving the vehicle. doors, turn the interior lamps off, Additional windshield breakage may
and turn the hazard warning also occur from the front outboard
{ WARNING flashers off by using the controls for
those features.
passenger airbag.
. Airbags are designed to inflate
When an airbag inflates, there only once. After an airbag
may be dust in the air. This dust { WARNING inflates, you will need some new
could cause breathing problems parts for the airbag system.
for people with a history of A crash severe enough to inflate If you do not get them, the
asthma or other breathing trouble. the airbags may have also airbag system will not be there
To avoid this, everyone in the damaged important functions in to help protect you in another
vehicle should get out as soon as the vehicle, such as the fuel crash. A new system will include
it is safe to do so. If you have system, brake and steering airbag modules and possibly
breathing problems but cannot systems, etc. Even if the vehicle other parts. The service manual
get out of the vehicle after an appears to be drivable after a for the vehicle covers the need
airbag inflates, then get fresh air moderate crash, there may be to replace other parts.
by opening a window or a door. concealed damage that could . The vehicle has a crash sensing
If you experience breathing make it difficult to safely operate and diagnostic module which
problems following an airbag the vehicle. records information after a
deployment, you should seek Use caution if you should attempt crash. See Vehicle Data
medical attention. to restart the engine after a crash Recording and Privacy on
has occurred. page 13‑19 and Event Data
Recorders on page 13‑19.
The vehicle has a feature that may
automatically unlock the doors, turn
the interior lamps on, turn the
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (26,1)
6. Restart the vehicle. because that person is not sitting Additional Factors Affecting
The passenger sensing system properly in the seat. If this happens, System Operation
may or may not turn off the use the following steps to allow the
system to detect that person and Safety belts help keep the
airbag for a child in a child passenger in position on the seat
restraint depending upon the enable the right front passenger
frontal airbag: during vehicle maneuvers and
child’s seating posture and body braking, which helps the passenger
build. It is better to secure the 1. Turn the vehicle off. sensing system maintain the
child restraint in a rear seat. 2. Remove any additional material passenger airbag status. See
If the Off Indicator is Lit for an from the seat, such as blankets, “Safety Belts” and “Child Restraints”
cushions, seat covers, seat in the Index for additional
Adult-Size Occupant information about the importance of
heaters, seat massagers,
laptops, or other electronic proper restraint use.
devices. A thick layer of additional material,
3. Place the seatback in the fully such as a blanket or cushion,
upright position. or aftermarket equipment such as
seat covers, seat heaters, and seat
4. Have the person sit upright in massagers can affect how well the
the seat, centered on the seat passenger sensing system
cushion, with legs comfortably operates. We recommend that you
extended. not use seat covers or other
5. Restart the vehicle and have the aftermarket equipment except when
person remain in this position for approved by GM for your specific
two to three minutes after the on vehicle. See Adding Equipment to
indicator is lit. the Airbag-Equipped Vehicle on
If a person of adult-size is sitting in page 3‑31 for more information
the right front passenger seat, but about modifications that can affect
the off indicator is lit, it could be how the system operates.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (30,1)
A wet seat can affect the The on indicator may be lit if an To purchase a service manual, see
performance of the passenger object, such as a briefcase, Service Publications Ordering
sensing system. Here is how: handbag, grocery bag, laptop or Information on page 13‑16.
. The passenger sensing system other electronic device, is put on an
may turn off the passenger unoccupied seat. If this is not
desired remove the object from
{ WARNING
airbag when liquid is soaked into
the seat. If this happens, the off the seat. For up to 10 seconds after the
indicator will be lit, and the vehicle is turned off and the
airbag readiness light on the { WARNING battery is disconnected, an airbag
instrument panel will also be lit. can still inflate during improper
Stowing of articles under the service. You can be injured if you
. Liquid pooled on the seat that passenger seat or between the are close to an airbag when it
has not soaked in may make it passenger seat cushion and inflates. Avoid yellow connectors.
more likely that the passenger seatback may interfere with the
sensing system will enable (turn They are probably part of the
proper operation of the passenger airbag system. Be sure to follow
on) the passenger airbag while a
sensing system. proper service procedures, and
child restraint or child occupant
is on the seat. If the passenger make sure the person performing
airbag is turned on, the on Servicing the work for you is qualified to do so.
indicator will be lit.
Airbag-Equipped Vehicle
If the passenger seat gets wet, dry
the seat immediately. If the airbag Airbags affect how the vehicle
readiness light is lit, do not install a should be serviced. There are parts
child restraint or allow anyone to of the airbag system in several
occupy the seat. See Airbag places around the vehicle. Your
Readiness Light on page 5‑11 for dealer and the service manual have
important safety information. information about servicing the
vehicle and the airbag system.
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Adding Equipment to the that are part of the passenger Satisfaction Procedure in this
seat. The passenger sensing manual. See Customer
Airbag-Equipped Vehicle system may not operate properly Satisfaction Procedure (U.S. and
Q: Is there anything I might add if the original seat trim is Canada) on page 13‑2 or
to or change about the vehicle replaced with non-GM covers, Customer Satisfaction
that could keep the airbags upholstery or trim, or with GM Procedure (Mexico) on
from working properly? covers, upholstery or trim page 13‑4.
designed for a different vehicle. If the vehicle has rollover
A: Yes. If you add things that
Any object, such as an roof-rail airbags, see Different
change the vehicle's frame,
aftermarket seat heater or a Size Tires and Wheels on
bumper system, height, front end
comfort enhancing pad or page 10‑55 for additional
or side sheet metal, they may
device, installed under or on top important information.
keep the airbag system from
of the seat fabric, could also
working properly. Changing or Q: Because I have a disability,
interfere with the operation of
moving any parts of the front I have to get my vehicle
the passenger sensing system.
seats, safety belts, the airbag modified. How can I find out
This could either prevent proper
sensing and diagnostic module, whether this will affect my
deployment of the passenger
steering wheel, instrument airbag system?
airbag(s) or prevent the
panel, roof-rail airbag modules,
passenger sensing system from A: If you have questions, call
ceiling headliner or pillar garnish
properly turning off the Customer Assistance. The
trim, overhead console, front
passenger airbag(s). See phone numbers and addresses
sensors, side impact sensors,
Passenger Sensing System on for Customer Assistance are in
rollover sensor module, or airbag
page 3‑26. Step Two of the Customer
wiring can affect the operation of
the airbag system. If you have questions, call Satisfaction Procedure in this
Customer Assistance. The
In addition, the vehicle has a
phone numbers and addresses
passenger sensing system for
for Customer Assistance are in
the right front passenger
Step Two of the Customer
position, which includes sensors
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (32,1)
manual. See Customer location of the airbags, see If an airbag inflates, you will need to
Satisfaction Procedure (U.S. and Where Are the Airbags? on replace airbag system parts. See
Canada) on page 13‑2 or page 3‑21. See your dealer for your dealer for service.
Customer Satisfaction service. If the airbag readiness light stays on
Procedure (Mexico) on after the vehicle is started or comes
page 13‑4. Replacing Airbag System on when you are driving, the airbag
In addition, your dealer and the Parts after a Crash system may not work properly. Have
service manual have information the vehicle serviced right away. See
about the location of the airbag
sensors, sensing and diagnostic
{ WARNING Airbag Readiness Light on
page 5‑11.
module and airbag wiring. A crash can damage the airbag
systems in the vehicle.
Airbag System Check A damaged airbag system may
The airbag system does not need not work properly and may not
regularly scheduled maintenance or protect you and your
replacement. Make sure the airbag passenger(s) in a crash, resulting
readiness light is working. See in serious injury or even death. To
Airbag Readiness Light on help make sure the airbag
page 5‑11. systems are working properly
Notice: If an airbag covering is after a crash, have them
damaged, opened, or broken, the inspected and any necessary
airbag may not work properly. Do replacements made as soon as
not open or break the airbag possible.
coverings. If there are any
opened or broken airbag covers,
have the airbag covering and/or
airbag module replaced. For the
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{ WARNING
Never allow more than one child
to wear the same safety belt. The { WARNING
safety belt cannot properly spread Never allow a child to wear the
the impact forces. In a crash, they safety belt with the shoulder belt
can be crushed together and behind their back. A child can be
seriously injured. A safety belt seriously injured by not wearing
must be used by only one person the lap-shoulder belt properly. In a
at a time. crash, the child would not be
restrained by the shoulder belt.
The child could move too far
forward increasing the chance of
head and neck injury. The child
might also slide under the lap
(Continued)
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (35,1)
{ WARNING { WARNING
Never hold an infant or a child
Children can be seriously injured while riding in a vehicle. Due to
or strangled if a shoulder belt is crash forces, an infant or a child
wrapped around their neck and will become so heavy it is not
the safety belt continues to
tighten. Never leave children
possible to hold it during a crash.
For example, in a crash at only
{ WARNING
unattended in a vehicle and never 40 km/h (25 mph), a 5.5 kg (12 lb) Children who are up against,
allow children to play with the infant will suddenly become a or very close to, any airbag when
safety belts. 110 kg (240 lb) force on a person's it inflates can be seriously injured
(Continued) or killed. Never put a rear-facing
(Continued)
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (36,1)
WARNING (Continued)
Child Restraint Systems
Instead, it may settle up around
the child's abdomen. In a crash,
the belt would apply force on a
body area that is unprotected by
any bony structure. This alone
could cause serious or fatal
injuries. To reduce the risk of
serious or fatal injuries during a
crash, young children should
always be secured in appropriate Forward-Facing Child Seat
child restraints.
Rear-Facing Infant Seat A forward-facing child seat provides
restraint for the child's body with the
A rear-facing infant seat provides harness.
restraint with the seating surface
against the back of the infant.
The harness system holds the infant
in place and, in a crash, acts to
keep the infant positioned in the
restraint.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (38,1)
locate the nearest child safety seat We recommend that children and
inspection station. For CPST child restraints be secured in a rear WARNING (Continued)
availability in Canada, check with seat, including: an infant or a child
Transport Canada or the Provincial riding in a rear-facing child restraint; passenger airbag inflates and the
Ministry of Transportation office. a child riding in a forward-facing passenger seat is in a forward
child seat; an older child riding in a position.
Securing the Child within the booster seat; and children, who are Even if the passenger sensing
Child Restraint large enough, using safety belts. system has turned off the right
Never put a rear-facing child seat in front passenger frontal airbag, no
{ WARNING the front. This is because the risk to system is fail-safe. No one can
the rear-facing child is so great, guarantee that an airbag will not
A child can be seriously injured or
if the airbag deploys. deploy under some unusual
killed in a crash if the child is not
circumstance, even though it is
properly secured in the child
restraint. Secure the child { WARNING turned off.
properly following the instructions Secure rear-facing child restraints
A child in a rear-facing child
that came with that child restraint. in a rear seat, even if the airbag
restraint can be seriously injured
is off. If you secure a
or killed if the right front
forward-facing child restraint in
Where to Put the passenger airbag inflates. This is
the right front seat, always move
Restraint because the back of the
the front passenger seat as far
rear-facing child restraint would
According to accident statistics, back as it will go. It is better to
be very close to the inflating
children and infants are safer when secure the child restraint in a
airbag. A child in a forward-facing
properly restrained in a child rear seat.
child restraint can be seriously
restraint system or infant restraint injured or killed if the right front See Passenger Sensing System
system secured in a rear seating on page 3‑26 for additional
position. (Continued)
information.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (40,1)
When securing a child restraint in a Keep in mind that an unsecured either the lower anchors or the
rear seating position, study the child restraint can move around in a safety belts to properly secure the
instructions that came with the child collision or sudden stop and injure child restraint. A child restraint must
restraint to make sure it is people in the vehicle. Be sure to never be installed using only the top
compatible with this vehicle. properly secure any child restraint in tether and anchor.
Child restraints and booster seats your vehicle — even when no child In order to use the LATCH system in
vary considerably in size, and some is in it. your vehicle, you need a child
may fit in certain seating positions restraint that has LATCH
better than others. Always make Lower Anchors and attachments. The child restraint
sure the child restraint is properly Tethers for Children manufacturer will provide you with
secured. (LATCH System) instructions on how to use the child
Depending on where you place the restraint and its attachments. The
The LATCH system secures a child following explains how to attach a
child restraint and the size of the restraint during driving or in a crash.
child restraint, you may not be able child restraint with these
LATCH attachments on the child attachments in your vehicle.
to access adjacent safety belt restraint are used to attach the child
assemblies or LATCH anchors for restraint to anchors in the vehicle. Not all vehicle seating positions or
additional passengers or child This system is designed to make child restraints have lower anchors
restraints. Adjacent seating installation of a child restraint easier. and attachments or top tether
positions should not be used if the anchors and attachments.
child restraint prevents access to or Make sure that a LATCH-compatible
interferes with the routing of the child restraint is properly installed
safety belt. using the anchors, or use the
vehicle's safety belts to secure the
Wherever a child restraint is restraint, following the instructions
installed, be sure to secure the child that came with that restraint, and
restraint properly. also the instructions in this manual.
When installing a child restraint with
a top tether, you must also use
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (41,1)
Lower Anchors Top Tether Anchor Your child restraint may have a
single tether (3) or a dual tether (4).
Either will have a single
attachment (2) to secure the top
tether to the anchor.
Some child restraints that have a
top tether are designed for use with
or without the top tether being
attached. Others require the top
tether always to be attached. In
Canada, the law requires that
forward-facing child restraints have
a top tether, and that the tether be
attached. Be sure to read and follow
Lower anchors (1) are metal bars A top tether (3, 4) anchors the top of the instructions for your child
built into the vehicle. There are two the child restraint to the vehicle. restraint.
lower anchors for each LATCH A top tether anchor is built into the
seating position that will vehicle. The top tether
accommodate a child restraint with attachment (2) on the child restraint
lower attachments (2). connects to the top tether anchor in
the vehicle in order to reduce the
forward movement and rotation of
the child restraint during driving or in
a crash.
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that the top tether be anchored, or if or around the restraint. The child
the instructions that come with the restraint instructions will show
child restraint say that the top strap you how.
must be anchored.
In Canada, the law requires that
forward-facing child restraints have
a top tether, and that the tether be
attached.
If the child restraint does not have
the LATCH system, you will be
using the safety belt to secure the
child restraint in this position. Be
sure to follow the instructions that 4. Pull the shoulder belt all the way
came with the child restraint. Secure out of the retractor to set the
the child in the child restraint when lock. When the retractor lock is
and as the instructions say. set, the belt can be tightened but
3. Push the latch plate into the not pulled out of the retractor.
If more than one child restraint buckle until it clicks.
needs to be installed in the rear
seat, be sure to read Where to Put Position the release button on
the Restraint on page 3‑39. the buckle so that the safety belt
could be quickly unbuckled if
1. Put the child restraint on necessary.
the seat.
2. Pick up the latch plate, and run
the lap and shoulder portions of
the vehicle's safety belt through
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center armrest before installing a Remove the armrest retaining strap A label on the sun visor says,
rear-facing child restraint in the before installing a forward facing “Never put a rear-facing child seat in
second row center seat position. child restraint in the center seat the front.” This is because the risk to
position, as it may interfere with the the rear-facing child is so great,
attachment of the top tether to the if the airbag deploys.
top tether anchor on the seatback.
{ WARNING
Securing Child Restraints
(Front Passenger Seat) A child in a rear-facing child
restraint can be seriously injured
This vehicle has airbags. A rear or killed if the right front
seat is a safer place to secure a passenger airbag inflates. This is
forward-facing child restraint. See because the back of the
Where to Put the Restraint on rear-facing child restraint would
page 3‑39. be very close to the inflating
In addition, the vehicle has a airbag. A child in a forward-facing
Stow the rear seat center armrest. passenger sensing system which is child restraint can be seriously
Attach the retaining strap to the designed to turn off the right front injured or killed if the right front
armrest loop (1) and to the center passenger frontal airbag under passenger airbag inflates and the
top tether anchor on the certain conditions. See Passenger passenger seat is in a forward
seatback (2). Make sure the Sensing System on page 3‑26 and position.
retaining strap's clips are firmly Passenger Airbag Status Indicator
on page 5‑11 for more information, Even if the passenger sensing
attached.
including important safety system has turned off the right
Install the rear-facing child restraint information. front passenger frontal airbag, no
using the child restraint system is fail-safe. No one can
manufacturer's instructions and the guarantee that an airbag will not
instructions described previously.
(Continued)
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (49,1)
4. Push the latch plate into the Try to pull the belt out of the
buckle until it clicks. retractor to make sure the
Position the release button on retractor is locked. If the
the buckle, so that the safety retractor is not locked, repeat
belt could be quickly unbuckled Steps 5 and 6.
if necessary. If the vehicle does not have a
rear seat and the child restraint
has a top tether, follow the child
restraint manufacturer's
instructions regarding the use of
the top tether. See Lower
Anchors and Tethers for
6. To tighten the belt, push down Children (LATCH System) on
on the child restraint, pull the page 3‑40 for more information.
shoulder portion of the belt to 7. Before placing a child in the
tighten the lap portion of the belt, child restraint, make sure it is
and feed the shoulder belt back securely held in place. To check,
into the retractor. When installing grasp the child restraint at the
a forward-facing child restraint, it safety belt path and attempt to
may be helpful to use your knee move it side to side and back
5. Pull the shoulder belt all the way
out of the retractor to set the to push down on the child and forth. When the child
restraint as you tighten the belt. restraint is properly installed,
lock. When the retractor lock is
set, the belt can be tightened but there should be no more than
not pulled out of the retractor. 2.5 cm (1 in) of movement.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (51,1)
2 NOTES
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (1,1)
Storage 4-1
4-2 Storage
Convenience Net
This vehicle may be equipped with a
This vehicle may have a roof rack. For roof racks that do not
convenience net located in the rear have cross rails included, GM
of the vehicle. Attach it to the cargo certified cross rails can be
tie‐downs for storing small loads. purchased as an accessory. See
Do not use the net to store heavy your dealer for additional
loads. information.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (3,1)
Storage 4-3
4-4 Storage
>/i: Press to silence the Windshield Wiper/Washer INT: (Intermittent Wipes): Move
vehicle speakers only. Press again the lever up to INT for intermittent
to turn the sound on. For vehicles wipes, then turn the 3 INT band
with OnStar or Bluetooth systems, up for more frequent wipes or down
press to reject an incoming call, for less frequent wipes.
or end a current call.
_ SRC ^ : Press to select an audio
source.
Toggle up or down to select the next The windshield wiper/washer lever
or previous favorite radio station, is located on the right side of the
CD, or MP3 track. steering column. With the ignition in
ACC/ACCESSORY or ON/RUN/
+ VOL −: Press + to increase the START, move the windshield wiper OFF: Use to turn the wipers off.
volume; press − to decrease the
volume.
lever to select the wiper speed. 8 (Mist): For a single wipe, briefly
HI: Use for fast wipes. move the wiper lever down. For
several wipes, hold the wiper
Horn LO: Use for slow wipes. lever down.
Press a on the steering wheel pad n L FRONT (Windshield
to sound the horn. Washer): Pull the windshield wiper
lever toward you to spray windshield
washer fluid and activate the wipers.
The wipers will continue until the
lever is released or the maximum
wash time is reached. When the
windshield wiper lever is released,
additional wipes may occur
depending on how long the
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (4,1)
windshield washer had been If the windshield wiper lever is then OFF: The rear wiper turns off when
activated. See Washer Fluid on moved to off before the driver door the button is returned to the middle
page 10‑20 for information on filling is opened or within 10 minutes, the position.
the windshield washer fluid wipers will restart and move to the INT (Intermittent Rear Wipes):
reservoir. base of the windshield. Press the lower portion of the button
If the ignition is turned to LOCK/ to set a delay between wipes.
{ WARNING OFF while the wipers are performing m = REAR (Rear Washer): Push
wipes due to windshield washing, the windshield wiper lever forward
In freezing weather, do not use the wipers continue to run until they
the washer until the windshield is to spray washer fluid on the rear
reach the base of the windshield. window. The lever returns to its
warmed. Otherwise the washer
fluid can form ice on the starting position when released.
Rear Window Wiper/
windshield, blocking your vision. The windshield washer reservoir is
Washer used for the windshield and the rear
The rear wiper controls are on the window. Check the fluid level in the
Clear snow and ice from the wiper
end of the windshield wiper lever. reservoir if either washer is not
blades before using them. If frozen
working. See Washer Fluid on
to the windshield, carefully loosen or
page 10‑20.
thaw them. Damaged blades should
be replaced. See Wiper Blade
Replacement on page 10‑25. Compass
Heavy snow or ice can overload the The vehicle may have a compass
wiper motor. display in the Driver Information
Center (DIC). The compass receives
Wipe Parking its heading and other information
ON: Press the upper portion of the from the Global Positioning
If the ignition is turned to LOCK/
button for continuous rear window System (GPS) antenna, StabiliTrak,
OFF while the wipers are on LO, HI,
wipes. and vehicle speed information.
or INT, they will immediately stop.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (5,1)
Avoid covering the GPS antenna, Set Time : Press the + or − to Notice: Leaving electrical
located on the roof, for long periods increase or decrease the Hours and equipment plugged in for an
of time with objects that may Minutes displayed on the clock. extended period of time while the
interfere with the antenna's ability to Set Date : Press the + and − to vehicle is off will drain the
receive a satellite signal. The increase or decrease the day. battery. Always unplug electrical
compass system is designed to equipment when not in use and
operate for a certain number of Set Time Format : Press the do not plug in equipment that
miles or degrees of turn before 12 Hours screen button for standard exceeds the maximum 20 ampere
needing a signal from the GPS time; press the 24 Hours screen rating.
satellites. When the compass button for military time.
Certain accessory plugs may not be
display shows CAL, drive the Press the Back screen button to compatible with the accessory
vehicle for a short distance in an save the adjustments. power outlets and could overload
open area where it can receive a vehicle and adapter fuses. If a
GPS signal. The compass system Power Outlets problem is experienced, see your
will automatically determine when dealer.
the GPS signal is restored and The accessory power outlets can be
provide a heading again. used to connect electrical When adding electrical equipment,
equipment, such as a cell phone or be sure to follow the installation
Clock MP3 player. instructions included with the
equipment. See Add-On Electrical
To set the time: There are four accessory power
Equipment on page 9‑60.
outlets in the following locations:
1. Press the CONFIG button to below the CD slot, inside the center Notice: Hanging heavy
enter the menu options. console storage, on the rear of the equipment from the power outlet
2. Touch-tap the scroll bar or turn center console storage, and in the can cause damage not covered
the MENU/SEL knob to select rear cargo compartment. by the vehicle warranty. The
Time and Date Settings. power outlets are designed for
To use the outlets, remove the cover
accessory power plugs only, such
3. Press the desired option to and close when not in use.
as cell phone charge cords.
adjust.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (6,1)
Instrument Cluster
Tachometer
The tachometer displays the engine Metric
speed in revolutions per
minute (rpm).
English
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (9,1)
English
This gauge measures the
temperature of the vehicle's engine. When the vehicle is started, this When the vehicle is started, this
If the indicator needle moves to the light flashes and a chime may come light flashes and a chime may come
hot side of the gauge toward the on to remind the driver to fasten on to remind passengers to fasten
colored line, the engine is too hot. their safety belt. Then the light stays their safety belt. Then the light stays
on solid until the belt is buckled. on solid until the belt is buckled.
If the vehicle has been operated This cycle may continue several This cycle continues several times if
under normal driving conditions, pull times if the driver remains or the passenger remains or becomes
off the road, stop the vehicle, and becomes unbuckled while the unbuckled while the vehicle is
turn off the engine as soon as vehicle is moving. moving.
possible.
If the driver safety belt is buckled, If the passenger safety belt is
neither the chime nor the light buckled, neither the chime nor the
comes on. light comes on.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (11,1)
The front passenger safety belt The airbag readiness light comes on Passenger Airbag Status
warning light and chime may turn on for several seconds when the
if an object is put on the seat such vehicle is started. If the light does
Indicator
as a briefcase, handbag, grocery not come on then, have it fixed The vehicle has a passenger
bag, laptop, or other electronic immediately. sensing system. See Passenger
device. To turn off the warning light Sensing System on page 3‑26 for
and/or chime, remove the object
from the seat or buckle the
{ WARNING important safety information. The
overhead console has a passenger
safety belt. If the airbag readiness light stays airbag status indicator.
on after the vehicle is started or
Airbag Readiness Light comes on while driving, it means
This light shows if there is an the airbag system might not be
electrical problem with the airbag working properly. The airbags in
system. The system check includes the vehicle might not inflate in a
the airbag sensor(s), passenger crash, or they could even inflate
sensing system, the pretensioners, without a crash. To help avoid United States
the airbag modules, the wiring, and injury, have the vehicle serviced
the crash sensing and diagnostic right away.
module. For more information on the
airbag system, see Airbag System If there is a problem with the airbag
on page 3‑19. system, a Driver Information Center
(DIC) message may also come on.
See Airbag System Messages on
Canada and Mexico
page 5‑29.
When the vehicle is started, the
passenger airbag status indicator
will light ON and OFF, or the symbol
for on and off, for several seconds
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (12,1)
as a system check. If you are using The light turns off when the engine
remote start, if equipped, to start the { WARNING is started. If it does not, have the
vehicle from a distance, you may vehicle serviced by your dealer.
not see the system check. Then, If the airbag readiness light ever
comes on and stays on, it means If the light stays on, or comes on
after several more seconds, the while driving, there may be a
status indicator will light either ON that something may be wrong
with the airbag system. To help problem with the electrical charging
or OFF, or either the on or off system. Have it checked by your
symbol to let you know the status of avoid injury to yourself or others,
have the vehicle serviced right dealer. Driving while this light is on
the right front passenger frontal could drain the battery.
airbag. away. See Airbag Readiness
Light on page 5‑11 for more When this light comes on, the Driver
If the word ON or the on symbol is Information Center (DIC) also
lit on the passenger airbag status information, including important
safety information. displays a message.
indicator, it means that the right
front passenger frontal airbag is See Battery Voltage and Charging
enabled (may inflate). Messages on page 5‑25.
Charging System Light
If the word OFF or the off symbol is If a short distance must be driven
lit on the passenger airbag status with the light on, be sure to turn off
indicator, it means that the all accessories, such as the radio
passenger sensing system has and air conditioner.
turned off the right front passenger
frontal airbag. Malfunction
If, after several seconds, both status Indicator Lamp
indicator lights remain on, or if there The charging system light comes on A computer system called OBD II
are no lights at all, there may be a briefly when the ignition is turned (On-Board Diagnostics-Second
problem with the lights or the on, but the engine is not running, as Generation) monitors the operation
passenger sensing system. See a check to show the light is working. of the vehicle to ensure emissions
your dealer for service. are at acceptable levels, helping to
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (13,1)
maintain a clean environment. The Notice: If the vehicle is This light comes on during a
malfunction indicator lamp comes continually driven with this light malfunction in one of two ways:
on when the vehicle is placed in on, the emission controls might Light Flashing: A misfire condition
ON/RUN, as a check to show it is not work as well, the vehicle fuel has been detected. A misfire
working. If it does not, have the economy might not be as good, increases vehicle emissions and
vehicle serviced by your dealer. See and the engine might not run as could damage the emission control
Ignition Positions on page 9‑19. smoothly. This could lead to system on the vehicle. Diagnosis
costly repairs that might not be and service might be required.
covered by the vehicle warranty.
To prevent more serious damage to
Notice: Modifications made to the the vehicle:
engine, transmission, exhaust,
intake, or fuel system of the . Reduce vehicle speed.
vehicle or the replacement of the . Avoid hard accelerations.
original tires with other than
If the malfunction indicator lamp those of the same Tire
. Avoid steep uphill grades.
comes on while the engine is Performance Criteria (TPC) can . If towing a trailer, reduce the
running, this indicates that the OBD affect the vehicle's emission amount of cargo being hauled as
II system has detected a problem controls and can cause this light soon as it is possible.
and diagnosis and service might be to come on. Modifications to
required. these systems could lead to If the light continues to flash, find a
costly repairs not covered by the safe place to stop and park the
Malfunctions often are indicated by vehicle. Turn the vehicle off, wait at
the system before any problem is vehicle warranty. This could also
result in a failure to pass a least 10 seconds, and restart the
apparent. Being aware of the light engine. If the light is still flashing,
can prevent more serious damage required Emission Inspection/
Maintenance test. See follow the previous steps and see
to the vehicle. This system also your dealer for service as soon as
assists the service technician in Accessories and Modifications on
page 10‑2. possible.
correctly diagnosing any
malfunction.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (14,1)
Antilock Brake System If the regular brake system warning If it does not, have the vehicle
light is not on, the vehicle still has serviced by your dealer. If the
(ABS) Warning Light brakes, but not antilock brakes. system is working normally the
If the regular brake system warning indicator light then turns off.
light is also on, the vehicle does not This light also comes on green
have antilock brakes and there is a when the system is switched on and
problem with the regular brakes. ready to operate.
See Brake System Warning Light on
page 5‑15. See Lane Departure Warning (LDW)
on page 9‑46 for more information.
See Brake System Messages on
For vehicles with the Antilock Brake page 5‑25 for all brake‐related DIC
System (ABS), this light comes on messages. Forward Collision Alert
briefly when the engine is started. (FCA) Warning Light
If the light does not come on, have it Lane Departure Warning These lights are located on the
fixed so it will be ready to warn if
there is a problem.
(LDW) Light center of the instrument panel.
Traction Control System If the indicator/warning light is on A Driver Information Center (DIC)
and flashing, the TCS and/or the tire pressure message may also
(TCS)/StabiliTrak® Light StabiliTrak system is actively display. See Tire Messages on
working. page 5‑30. Stop as soon as
See StabiliTrak® System on possible, and inflate the tires to the
page 9‑34 and Traction Control pressure value shown on the Tire
System (TCS) on page 9‑32. and Loading Information label. See
Tire Pressure on page 10‑45.
Tire Pressure Light When the Light Flashes First and
The StabiliTrak or Traction Control Then Is On Steady
System (TCS) indicator/warning If the light flashes for about a minute
light comes on briefly when the and then stays on, there may be a
engine is started. problem with the TPMS. If the
If the light does not come on, have problem is not corrected, the light
the vehicle serviced by your dealer. will come on at every ignition cycle.
If the system is working normally, See Tire Pressure Monitor
the indicator light turns off. For vehicles with the Tire Pressure Operation on page 10‑48.
Monitor System (TPMS), this light
If the light is on and not flashing, the comes on briefly when the engine is Engine Oil Pressure Light
TCS, and potentially the StabiliTrak started. It provides information
system have been disabled. A DIC about tire pressures and the TPMS. Notice: Lack of proper engine oil
message may display. Check the maintenance can damage the
DIC messages to determine which When the Light Is On Steady engine. Driving with the engine
feature(s) is no longer functioning This indicates that one or more of oil low can also damage the
and whether the vehicle requires the tires are significantly engine. The repairs would not be
service. underinflated. covered by the vehicle warranty.
Check the oil level as soon as
possible. Add oil if required, but
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (19,1)
if the oil level is within the Fuel Economy Light Low Fuel Warning Light
operating range and the oil
pressure is still low, have the
vehicle serviced. Always follow
the maintenance schedule for
changing engine oil.
For vehicles with a Driver High-Beam On Light The light goes out when the fog
Information Center (DIC), see Fuel lamps are turned off. See Fog
System Messages on page 5‑27 for Lamps on page 6‑3.
more information.
Lamps On Reminder
Security Light
Cruise Control Light Information Displays It also shows the shift lever position,
the odometer, and the direction the
vehicle is driving.
Driver Information
Center (DIC) DIC Buttons
MANUALLY CLOSE THE conditioning compressor turns back soon as it is safe to do so to avoid
POWER LIFTGATE on. The vehicle can continue to be severe damage. This message
driven. clears when the engine has cooled
This message will display if the to a safe operating temperature.
power liftgate encounters multiple If this message continues to appear,
obstacles on the same power cycle. have the system repaired by your HIGH COOLANT
After removing the obstructions, the dealer as soon as possible to avoid TEMPERATURE
liftgate will resume normal power damage to the engine.
operation. This message displays if the coolant
COOLANT LEVEL LOW ADD temperature is hot. See Engine
REAR ACCESS OPEN COOLANT Overheating on page 10‑18.
This message will display along with This message will display if the
a symbol when the liftgate is open. coolant is low. See Engine Coolant Engine Oil Messages
Close the liftgate completely. on page 10‑15. CHANGE ENGINE OIL SOON
ENGINE OVERHEATED — This message displays when the
Engine Cooling System IDLE ENGINE engine oil needs to be changed.
Messages When you change the engine oil, be
This message displays when the
A/C OFF DUE TO HIGH engine coolant temperature is too sure to reset the Oil Life System.
hot. Stop and allow the vehicle to See Engine Oil Life System on
ENGINE TEMP
idle until it cools down. page 10‑11, Driver Information
This message displays when the Center (DIC) on page 5‑21, Engine
engine coolant becomes hotter than ENGINE OVERHEATED — Oil on page 10‑8, and Maintenance
the normal operating temperature. STOP ENGINE Schedule on page 11‑2.
To avoid added strain on a hot
engine, the air conditioning This message displays and a
compressor automatically turns off. continuous chime sounds if the
When the coolant temperature engine cooling system reaches
returns to normal, the air unsafe temperatures for operation.
Stop and turn off the vehicle as
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (27,1)
ENGINE OIL HOT, IDLE Engine Power Messages pressing the eco button near the
ENGINE shift lever. See Fuel Economy Mode
ENGINE POWER IS REDUCED on page 9‑29 for more information.
This message displays when the
engine oil temperature is too hot. This message displays when the FUEL LEVEL LOW
Stop and allow the vehicle to idle vehicle's engine power is reduced.
Reduced engine power can affect This message displays when the
until it cools down.
the vehicle's ability to accelerate. vehicle is low on fuel. Refuel as
ENGINE OIL LOW — ADD OIL If this message is on, but there is no soon as possible.
On some vehicles, this message reduction in performance, proceed TIGHTEN GAS CAP
displays when the engine oil level to your destination. The
performance may be reduced the This message displays when the
may be too low. Check the oil level
next time the vehicle is driven. The fuel cap is not on tight. Tighten the
before filling to the recommended
vehicle may be driven at a reduced fuel cap.
level. If the oil is not low and this
message remains on, take the speed while this message is on, but
vehicle to your dealer for service. maximum acceleration and speed Key and Lock Messages
See Engine Oil on page 10‑8. may be reduced. Anytime this
message stays on, the vehicle REPLACE BATTERY IN
OIL PRESSURE LOW — STOP should be taken to your dealer for REMOTE KEY
ENGINE service as soon as possible. This message displays when the
This message displays if low oil battery in the Remote Keyless Entry
pressure levels occur. Stop the Fuel System Messages (RKE) transmitter needs to be
vehicle as soon as safely possible replaced.
ECO MODE ON
and do not operate it until the cause
of the low oil pressure has been On some models, this message
corrected. Check the oil as soon as displays when the fuel economy
possible and have the vehicle mode has been turned on by
serviced by your dealer.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (28,1)
The sensor may be blocked by mud, SERVICE ALL WHEEL DRIVE STABILITRAK OFF
dirt, snow, ice, or slush. This
If your vehicle has the All-Wheel This message displays when the
message may also activate during
Drive (AWD) system, this message StabiliTrak system is turned off. See
heavy rain or due to road spray. The
displays if a problem occurs with StabiliTrak® System on page 9‑34
vehicle does not need service. For
this system. If this message for more information.
cleaning, see Exterior Care on
appears, stop as soon as possible
page 10‑73. TRACTION CONTROL OFF
and turn off the vehicle. Restart the
vehicle and check for the message This message displays when the
Ride Control System on the DIC display. If the message Traction Control System (TCS) is
Messages is still displayed or appears again turned off. Adjust your driving
when you begin driving, the AWD accordingly.
ALL WHEEL DRIVE OFF system needs service. See your
If your vehicle has the All-Wheel dealer. TRACTION CONTROL ON
Drive (AWD) system, this message This message displays when the
displays when the rear drive system
SERVICE TRACTION
Traction Control System (TCS) is
is overheating. This message turns CONTROL first turned on. See Traction Control
off when the rear drive system cools This message displays when there System (TCS) on page 9‑32 for
down. If the warning message stays is a problem with the Traction more information.
on for a while, you need to reset the Control System (TCS). See Traction
warning message. To reset the Control System (TCS) on Airbag System Messages
warning message, turn the ignition page 9‑32.
off and then back on again. If the SERVICE AIRBAG
message stays on, see your dealer SERVICE STABILITRAK
This message displays if there is a
right away. See All-Wheel Drive on This message displays if there is a problem with the airbag system.
page 9‑29 for more information. problem with the StabiliTrak system. Take the vehicle to your dealer for
StabiliTrak® System on page 9‑34. service.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (30,1)
Security Messages Tire Messages The low tire pressure warning light
will also come on. See Tire
THEFT ATTEMPTED SERVICE TIRE MONITOR Pressure Light on page 5‑18.
This message displays if the vehicle SYSTEM If a tire pressure message appears
detects a tamper condition. This message displays if there is a on the DIC, stop as soon as you
problem with the Tire Pressure can. Inflate the tires by adding air
Service Vehicle Messages Monitor System (TPMS). See Tire until the tire pressure is equal to the
Pressure Monitor Operation on values shown on the Tire and
SERVICE AC SYSTEM page 10‑48. Loading Information label. See Tires
This message is displayed if there is on page 10‑38, Vehicle Load Limits
TIRE LEARNING ACTIVE on page 9‑14, and Tire Pressure on
a problem with the air conditioning
system. Take the vehicle to your This message displays when the page 10‑45.
dealer for service. system is learning new tires. See You can receive more than one tire
Tire Pressure Monitor Operation on pressure message at a time. The
SERVICE POWER STEERING page 10‑48. DIC also shows the tire pressure
This message is displayed if there is TIRE LOW ADD AIR TO TIRE values. See Driver Information
a problem with the power steering Center (DIC) on page 5‑21.
system and a chime may sound. This message displays when the
Take the vehicle to your dealer for pressure in one or more of the tires Transmission Messages
service. is low.
This message also displays LEFT SERVICE TRANSMISSION
SERVICE VEHICLE SOON
FRONT, RIGHT FRONT, LEFT This message displays if there is a
This message is displayed if there is REAR, or RIGHT REAR to indicate problem with the transmission. See
a problem with the vehicle. Take the the location of the low tire. your dealer.
vehicle to your dealer for service.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (31,1)
3. Press the center of the MENU/ Climate and Air Quality Air Conditioning Mode
SEL knob to select the Vehicle This will allow you to select whether
Select the Climate and Air Quality
Settings menu. or not the air conditioning comes on
menu and the following will be
The following list of menu items will displayed: automatically the next time the
be available: vehicle is started. “On” means that
. Auto Fan Speed
. Climate and Air Quality the air conditioning will be on at
. Air Conditioning Mode start up, regardless of whether it
. Comfort and Convenience . was on or off the last time the
Remote Start Auto Heat Seats
. Collision/Detection Systems vehicle was turned off. “Off” means
. Auto Defog the air conditioning will be off at the
. Languages next start up, regardless of whether
. Auto Rear Defog
. Lighting it was on or off the last time the
Auto Fan Speed vehicle was turned off. “Last
. Power Door Locks Setting” means that when the
This selection is available on
. Remote Lock/Unlock/Start vehicles with the Automatic Climate vehicle is started, the air
. Return to Factory Settings Control System. Choose from the conditioning will resume whichever
following blower speed settings: setting it was at the last time the
Turn the MENU/SEL knob to vehicle was turned off.
highlight the menu. Press the knob High: Increased speed.
to select it. Each of the menus is Press the MENU/SEL knob when
Low: Reduced speed. Air Conditioning Mode is
detailed in the following information.
All of the menus may not be Normal: Moderate speed. highlighted. Turn the knob to
available. Only those tied to the highlight “On,” “Off,” or “Last
Press the MENU/SEL knob when
features on your vehicle will be Setting.” Press the knob to confirm
Auto Fan Speed is highlighted. Turn
shown. the selection and go back to the
the knob to highlight “High,”
last menu.
“Normal,” or “Low.” Press the knob
to confirm the selection and go back
to the last menu.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (33,1)
Remote Start Auto Heat Seats Auto Rear Defog Easy Exit Driver Seat
When on, this feature will turn the When on, this feature turns on the When on, this feature will move the
heated seats on when using remote rear defogger at vehicle start when driver seat rearward upon turning
start on cold days. the interior temperature is cold and the ignition off and the driver door
Press the MENU/SEL knob when fog is likely. The auto rear defog opening. This may be performed to
“Remote Start Auto Heat Seats” is function can be disabled by make it easier to exit the vehicle.
highlighted to toggle between “On” pressing 1. When off, the feature See the “Easy Exit Driver Seat”
information under Power Seat
or “Off.” Press E BACK to confirm can be turned on by pressing 1.
Adjustment on page 3‑4 for more
the selection and go back to the See “Rear Window Defogger” under information.
last menu. Climate Control Systems on
page 8‑1 or Automatic Climate This allows you to turn the easy exit
Auto Defog Control System on page 8‑3 for seat feature on or off.
When turned on and high humidity more information. Press the MENU/SEL knob when
is detected, the climate control Press the MENU/SEL knob when “Easy Exit Driver Seat” is
system may adjust to outside air “Auto Rear Defog” is highlighted to highlighted. Turn the knob to select
supply and turn on the air toggle between “On” or “Off.” Press “On” or “Off.” Press the knob to
conditioner or the heater. The fan E BACK to confirm the selection confirm and go back to the
speed may slightly increase to help and go back to the last menu. last menu.
prevent fogging. When high
humidity is no longer detected, the Comfort and Convenience Chime Volume
system will return to its prior Select the Comfort and This allows the selection of the
operation. Convenience menu and the chime volume level.
Press the MENU/SEL knob when following will be displayed: Press the MENU/SEL knob when
“Auto Defog” is highlighted to toggle . Easy Exit Driver Seat “Chime Volume” is highlighted. Turn
between “On” or “Off.” Press E the knob to select “Normal” or
. Chime Volume “High.” Press the knob to confirm
BACK to confirm the selection and
go back to the last menu. . Reverse Tilt Mirror and go back to the last menu.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (34,1)
Remote Door Unlock Press the MENU/SEL knob when Universal Remote
This allows selection of which doors “Memory Remote Recall” is
will unlock when pressing the unlock highlighted to toggle between “On” System
button on the RKE transmitter. or “Off.” Press E BACK to confirm See Radio Frequency Statement on
the selection and go back to the page 13‑20 for information
Press the MENU/SEL knob when last menu.
“Remote Door Unlock” is regarding Part 15 of the Federal
highlighted. Turn the knob to select Communications Commission (FCC)
Return to Factory Settings
“All Doors” or “Driver Door.” Press rules and Industry Canada
Select “Return to Factory Settings” Standards RSS-GEN/210/220/310.
the knob to confirm and go back to
to return all of the vehicle
the last menu.
personalization to the default Universal Remote System
Memory Remote Recall settings. Turn the knob to select
“Yes” or “No.” Press the knob to
Programming
This allows the Memory Remote
Recall feature to be turned on or off. confirm and go back to the
last menu.
When on, this feature will recall the
current driver's last seat, outside
mirrors upon unlocking the driver
door with the RKE, and opening that
door. The current driver is identified
when the RKE transmitter is used to If the vehicle has this feature, you
unlock the driver door. See “Memory will see these buttons with one
Remote Recall” under Memory indicator light next to them in the
Seats on page 3‑6 for more overhead console.
information.
This system provides a way to
Memory Remote Recall is when the replace up to three remote control
memorized settings will be recalled transmitters used to activate
as you unlock the vehicle.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (37,1)
devices such as garage door When programming a garage door, To program up to three devices:
openers, security systems, and park outside of the garage. Park 1. Hold the end of the hand-held
home automation devices. directly in line with and facing the transmitter about 3 to 8 cm (1 to
Do not use the Universal Remote garage door opener motor-head or 3 in) away from the Universal
system with any garage door opener gate motor-head. Be sure that Remote system buttons while
that does not have the stop and people and objects are clear of the keeping the indicator light in
reverse feature. This includes any garage door or gate being view. The hand-held transmitter
garage door opener model programmed. was supplied by the
manufactured before April 1,1982. It is recommended that a new manufacturer of the garage door
Read the instructions completely battery be installed in the hand-held opener receiver
before attempting to program the transmitter for quicker and more (motor-head unit).
Universal Remote system. Because accurate transmission of the 2. At the same time, press and
of the steps involved, it may be radio-frequency signal. hold both the hand-held
helpful to have another person Programming the Universal transmitter button and one of the
available to assist with programming Remote System three Universal Remote system
the Universal Remote system. buttons to be used to operate
For questions or help programming the garage door. Do not release
Keep the original hand-held the Universal Remote system, call
transmitter for use in other vehicles the Universal Remote system
1-800-355-3515 or go to button or the hand-held
as well as for future Universal www.homelink.com.
Remote system programming. It is transmitter button until the
also recommended that upon the Programming a garage door opener indicator light changes from a
sale of the vehicle, the programmed involves time-sensitive actions, so slowly to a rapidly flashing light.
Universal Remote system buttons read the entire procedure before You now may release both
be erased for security purposes. starting. Otherwise, the device will buttons.
See “Erasing Universal Remote time out and the procedure will have
System Buttons” later in this to be repeated.
section.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (38,1)
To program the remaining two If you live in Canada, or you are Universal Remote System
Universal Remote system buttons, having difficulty programming a gate
begin with Step 1 of “Programming operator or garage door opener by
Operation
the Universal Remote System.” using the “Programming the Using the Universal Remote
Universal Remote System” System
Gate Operator and Canadian procedures, regardless of where
Programming you live, replace Step 2 under Press and hold the appropriate
If you have questions or need help “Programming the Universal Remote Universal Remote system button for
programming the Universal Remote System” with the following: at least half of a second. The
system, call 1-800-355-3515 or go indicator light will come on while the
Continue to press and hold the signal is being transmitted.
to www.homelink.com. Universal Remote system button
Canadian radio-frequency laws while you press and release every Erasing Universal Remote
require transmitter signals to time two seconds (cycle) the hand-held System Buttons
out or quit after several seconds of transmitter button until the
frequency signal has been All programmed buttons should be
transmission. This may not be long erased when the vehicle is sold or
enough for the Universal Remote successfully accepted by the
Universal Remote system. The the lease ends.
system to pick up the signal during
programming. Similarly, some U.S. Universal Remote system indicator To erase all programmed buttons on
gate operators are manufactured to light will flash slowly at first and then the Universal Remote system
time out in the same manner. rapidly. Proceed with Step 3 under device:
“Programming the Universal Remote 1. Press and hold down the two
System” to complete. outside buttons until the
indicator light begins to flash.
This should take about
10 seconds.
2. Release both buttons.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (40,1)
Reprogramming a Single
Universal Remote System
Button
To reprogram any of the three
Universal Remote system buttons:
1. Press and hold the desired
Universal Remote system
button. Do not release the
button.
2. The indicator light will begin to
flash after 20 seconds. Without
releasing the button, proceed
with Step 1 under “Programming
the Universal Remote System.”
If you have questions or need help
programming the Universal Remote
system, call 1-800-355-3515 or go
to www.homelink.com. You may
also call the customer assistance
phone number under Customer
Assistance Offices (U.S. and
Canada) on page 13‑5 or Customer
Assistance Offices (Mexico) on
page 13‑5.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (1,1)
Lighting 6-1
6-2 Lighting
. The exterior lamp control is The regular headlamp system
in AUTO. should be turned on when needed.
. The transmission is not in
P (Park). Automatic Headlamp
. The light sensor determines it is System
daytime. When it is dark enough outside, the
This indicator light turns on in the
instrument cluster when the
. The parking brake is released. headlamps come on automatically.
high-beam headlamps are on. Fully functional Daytime Running
Lamps (DRL) are required on all
Flash-to-Pass vehicles first sold in Canada.
The flash-to-pass feature works with When the DRL are on the taillamps,
the low beams or Daytime Running sidemarker, instrument panel lights
Lamps (DRL) on or off. and other lamps will not be on. The
instrument cluster will be lit.
To flash the high beams, pull the
turn signal lever all the way toward When the exterior lamp control is
you, then release it. turned to 5, the low-beam
Do not cover the light sensor on top
headlamps come on. The other
Daytime Running of the instrument panel or the
lamps that come on with the
headlamps will come on when they
Lamps (DRL) headlamps will also come on.
are not needed.
Daytime Running Lamps (DRL) To idle your vehicle with the DRL
The system may also turn on the
system makes the low-beam off, move the shift lever to P (Park).
headlamps when driving through a
headlamps come on at a reduced The DRL will stay off until the shift
parking garage or tunnel.
brightness in daylight when the lever is moved out of the P (Park)
following conditions are met: position.
. The ignition is on.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (3,1)
Lighting 6-3
Lights On with Wipers | (Hazard Warning Flasher): change is complete. If the lever is
Press this button, on the center of briefly pressed and released, the
If the windshield wipers are
the instrument panel, to make the turn signal flashes three times.
activated in daylight with the engine
on, and the exterior lamp control is front and rear turn signal lamps The lever returns to its starting
in AUTO, the headlamps, parking flash on and off. This warns others position when it is released.
lamps, and other exterior lamps that you are having trouble.
If after signaling a turn or a lane
come on. The transition time for the Press | again to turn the change the arrows flash rapidly or
lamps coming on varies based on flashers off. do not come on, a signal bulb may
wiper speed. When the wipers are be burned out.
not operating, these lamps turn off.
Turn and Lane-Change Have any burned out bulbs
Move the exterior lamp control to P
Signals replaced. If a bulb is not burned out,
or ; to disable this feature. check the fuse; see Fuses on
page 10‑32.
Hazard Warning Flashers
Fog Lamps
6-4 Lighting
# FOG (Fog Lamps): Turn the fog Interior Lighting + (On): Turns the dome lamps on.
lamp band on the lever to # and The dome lamps can also be turned
release it, to turn the fog lamps on Instrument Panel on and off by pressing the buttons
or off. The band will return to its Illumination Control next to the lamps.
original position.
This control is located on the Reading Lamps
The parking lamps or low-beam
instrument panel, to the left of the
headlamps must be on to use the The reading lamps are located on
steering column.
fog lamps. the overhead console. These lamps
The fog lamps will go off whenever
D (Instrument Panel come on automatically when any
Brightness): Turn clockwise or door is opened.
the high-beam headlamps are
counterclockwise to brighten or dim
turned on. When the high-beam For manual operation, press the
the lights.
headlamps are turned off, the fog button next to each lamp to turn it
lamps will come on again. on or off.
Dome Lamps
Some localities have laws that
require the headlamps to be on There are front and rear dome
along with the fog lamps. lamps.
The dome lamp controls are located
in the overhead console. To change
the settings, press the following:
* (Dome Lamp Override): Turns
the lamps off, even when a door
is open.
1 (Door): The lamps come on
automatically when a door is
opened.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (5,1)
Lighting 6-5
6-6 Lighting
2 NOTES
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (1,1)
Infotainment Introduction
System Infotainment
See the infotainment manual for
Introduction information on the radio, audio
Infotainment . . . . . . . . . . . . . . . . . . . 7-1 players, phone, navigation system,
and voice or speech recognition.
There is also information on settings
and downloadable applications (if
equipped).
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (2,1)
2 NOTES
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (1,1)
Air Delivery Mode Control: To the rear window defogger will turn % (Outside Air): Press to turn
change the current mode, select off sooner, when this feature is in on the outside air. An indicator light
one of the following: use. See Fuel Economy Mode on comes on. Outside air is circulated
F (Vent): Air is directed to the page 9‑29. throughout the vehicle.
instrument panel outlets. Air Conditioning Rear Window Defogger
* (Bi-Level): Air is directed to the
instrument panel outlets and the
A/C (Air Conditioning): Press to 1 REAR (Rear Defogger): Press
turn the air conditioning on or off. to turn the rear window defogger on
floor outlets. If the fan is turned off or the outside or off. The rear window defogger
7 (Floor): Air is directed to the temperature falls below freezing, the turns off after about 10 minutes.
floor outlets. air conditioning will not work. It can also be turned off by turning
W (Defog): Clears the windows of h (Recirculation): Press to turn the ignition to ACC/ACCESSORY or
fog or moisture. Air is directed to the on the recirculation. An indicator LOCK/OFF. If turned on again, it
windshield and floor outlets. light comes on. Air is recirculated runs for about five minutes before
inside the vehicle. It helps to quickly turning off.
0 FRONT (Front Defrost): Clears cool the air inside the vehicle or
the windshield of fog or frost more The ignition must be on to use the
prevent outside air and odors from rear window defogger.
quickly. Air is directed to the entering. The air conditioning may
windshield and side window outlets. come on under certain conditions. Do not drive the vehicle until all the
For best results, clear all snow and windows are clear.
To improve fuel efficiency and to
ice from the windshield before cool the vehicle faster, recirculation Notice: Do not use a razor blade
defrosting. may be automatically selected in or sharp object to clear the inside
Do not drive the vehicle until all the warm weather. The recirculation rear window. Do not adhere
windows are clear. light will not come on. To override anything to the defogger grid
this feature, select outside air. lines in the rear glass. These
For vehicles with Fuel Economy actions may damage the rear
Mode, the climate controls may take defogger. Repairs would not be
longer to heat or cool the cabin and covered by your warranty.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (3,1)
The vehicle's heating, cooling, defrosting, and ventilation can be controlled The system automatically controls
with this system. the fan speed, air delivery, air
conditioning, and recirculation to
heat or cool the vehicle to the
selected temperature.
When the AUTO indicator light is
on, the system is in full automatic
operation.
To place the system in
automatic mode:
1. Press AUTO.
2. Set the temperature. Allow the
system time to stabilize. Then
adjust the temperature as
needed.
1. Fan Control 8. Driver and Passenger Heated
Seats To improve fuel efficiency and to
2. AUTO (Automatic Operation) cool the vehicle faster,
3. Air Delivery Mode Controls 9. Rear Window Defogger recirculation may be
10. Air Conditioning automatically selected in warm
4. Front Defrost weather. The recirculation light
5. Recirculation will not come on. Press the h
6. Temperature Control to select recirculation; press it
again to select outside air.
7. Power
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (4,1)
2 NOTES
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (1,1)
Towing
. Designate a front seat
Driving Information passenger to handle potential
General Towing
Information . . . . . . . . . . . . . . . . . 9-54 distractions.
Driving Characteristics and Distracted Driving . Become familiar with vehicle
Towing Tips . . . . . . . . . . . . . . . . 9-54 Distraction comes in many forms features before driving, such as
Trailer Towing . . . . . . . . . . . . . . . . 9-57 and can take your focus from the programming favorite radio
Towing Equipment . . . . . . . . . . . 9-59 task of driving. Exercise good stations and adjusting climate
Trailer Sway judgment and do not let other control and seat settings.
Control (TSC) . . . . . . . . . . . . . . 9-59 activities divert your attention away Program all trip information into
from the road. Many local any navigation device prior to
Conversions and Add-Ons governments have enacted laws driving.
Add-On Electrical
regarding driver distraction. Become
Equipment . . . . . . . . . . . . . . . . . 9-60 . Wait until the vehicle is parked
familiar with the local laws in
to retrieve items that have fallen
your area.
to the floor.
To avoid distracted driving, always . Stop or park the vehicle to tend
keep your eyes on the road, hands
to children.
on the wheel, and mind on the drive.
. Keep pets in an appropriate
. Do not use a phone in
carrier or restraint.
demanding driving situations.
Use a hands-free method to . Avoid stressful conversations
place or receive necessary while driving, whether with a
phone calls. passenger or on a cell phone.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (3,1)
Helpful braking tips to keep in mind Steering Hydraulic Power Steering (3.6L
include: V6 Engine)
. Keep enough distance between
Electric Power Steering (2.4L
L4 Engine) If your vehicle has hydraulic power
you and the vehicle in front steering, it may require
of you. If the vehicle has electric power maintenance. See Power Steering
. Avoid needless heavy braking. steering, it does not have power Fluid (2.4L L4 Engine) on
steering fluid. Regular maintenance page 10‑19 or Power Steering Fluid
. Keep pace with traffic. is not required. (3.6L V6 Engine) on page 10‑19.
If the engine ever stops while the If power steering assist is lost due If power steering is lost because the
vehicle is being driven, brake to a system malfunction, the vehicle engine stops or a system
normally but do not pump the can be steered, but may require malfunctions, the vehicle can be
brakes. Doing so could make the increased effort. steered but may require increased
pedal harder to push down. If the effort. See your dealer if there is a
engine stops, there will be some If the steering wheel is turned until it
reaches the end of its travel and is problem.
power brake assist but it will be
used when the brake is applied. held against that position for an Curve Tips
Once the power assist is used up, it extended period of time, power
steering assist may be reduced. . Take curves at a reasonable
can take longer to stop and the speed.
brake pedal will be harder to push. Normal use of the power steering
assist should return when the . Reduce speed before entering a
system cools down. curve.
See specific vehicle steering . Maintain a reasonable steady
messages under Service Vehicle speed through the curve
Messages on page 5‑30 . Wait until the vehicle is out of
the curve before accelerating
gently into the straightaway.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (5,1)
Driving in Water While the exhaust pipe is under Driving on Wet Roads
water, you will not be able to start
Rain and wet roads can reduce
{ WARNING the engine. When going through
water, the brakes get wet, and it vehicle traction and affect your
might take longer to stop. See ability to stop and accelerate.
Driving through rushing water can
Driving on Wet Roads on Always drive slower in these types
be dangerous. Deep water can
page 9‑10. of driving conditions and avoid
sweep your vehicle downstream driving through large puddles and
and you and your passengers After Off-Road Driving deep‐standing or flowing water.
could drown. If it is only shallow
water, it can still wash away the Remove any brush or debris that
ground from under your tires. has collected on the underbody or { WARNING
chassis, or under the hood. These
Traction could be lost, and the Wet brakes can cause crashes.
accumulations can be a fire hazard.
vehicle could roll over. Do not They might not work as well in a
drive through rushing water. After operation in mud or sand, quick stop and could cause
have the brake linings cleaned and
pulling to one side. You could
checked. These substances can
Notice: Do not drive through lose control of the vehicle.
cause glazing and uneven braking.
standing water if it is deep Check the body structure, steering, After driving through a large
enough to cover the wheel hubs, suspension, wheels, tires, and puddle of water or a car/vehicle
axles or exhaust pipe. Deep water exhaust system for damage and wash, lightly apply the brake
can damage the axle and other check the fuel lines and cooling pedal until the brakes work
vehicle parts. system for any leakage. normally.
If the standing water is not too deep, More frequent maintenance service
drive slowly through it. At faster Flowing or rushing water creates
is required. Refer to the strong forces. Driving through
speeds, water splashes on the Maintenance Schedule on
ignition system and the vehicle can flowing water could cause the
page 11‑2 for more information. vehicle to be carried away. If this
stall. Stalling can also occur if you
get the exhaust pipe under water. (Continued)
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (11,1)
Blizzard Conditions
WARNING (Continued) WARNING (Continued)
Being stuck in snow can be a
serious situation. Stay with the cannot be seen or smelled. It can to the highest setting. See
vehicle unless there is help nearby. cause unconsciousness and even “Climate Control Systems” in
If possible, use Roadside death. the Index.
Assistance. See Roadside
If the vehicle is stuck in the snow: For more information about
Assistance Program (Mexico) on
page 13‑7 or Roadside Assistance carbon monoxide, see Engine
. Clear away snow from around
Program (U.S. and Canada) on Exhaust on page 9‑25.
the base of your vehicle,
page 13‑10. To get help and keep especially any that is blocking
everyone in the vehicle safe: the exhaust pipe. To save fuel, run the engine for only
. Turn on the hazard warning . Check again from time to short periods as needed to warm
flashers. time to be sure snow does the vehicle and then shut the engine
not collect there. off and close the window most of
. Tie a red cloth to an outside the way to save heat. Repeat this
mirror. . Open a window about 5 cm until help arrives but only when you
(2 in) on the side of the feel really uncomfortable from the
{ WARNING vehicle that is away from the
wind to bring in fresh air.
cold. Moving about to keep warm
also helps.
Snow can trap engine exhaust . Fully open the air outlets on If it takes some time for help to
under the vehicle. This may or under the instrument arrive, now and then when you run
cause exhaust gases to get panel. the engine, push the accelerator
inside. Engine exhaust contains pedal slightly so the engine runs
carbon monoxide (CO) which
. Adjust the climate control
system to a setting that faster than the idle speed. This
(Continued) circulates the air inside the keeps the battery charged to restart
vehicle and set the fan speed the vehicle and to signal for help
with the headlamps. Do this as little
(Continued) as possible to save fuel.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (14,1)
If the Vehicle Is Stuck Rocking the Vehicle to Get Vehicle Load Limits
it Out
Slowly and cautiously spin the It is very important to know how
wheels to free the vehicle when Turn the steering wheel left and much weight the vehicle can
stuck in sand, mud, ice, or snow. right to clear the area around the carry. This weight is called the
front wheels. Turn off any traction
If stuck too severely for the traction vehicle capacity weight and
system. Shift back and forth
system to free the vehicle, turn the
between R (Reverse) and a low includes the weight of all
traction system off and use the occupants, cargo and all
forward gear, spinning the wheels
rocking method. See Traction nonfactory-installed options.
as little as possible. To prevent
Control System (TCS) on Two labels on the vehicle show
transmission wear, wait until the
page 9‑32. how much weight it may
wheels stop spinning before shifting
gears. Release the accelerator properly carry, the Tire and
{ WARNING pedal while shifting, and press Loading Information label and
lightly on the accelerator pedal the Certification label.
If the vehicle's tires spin at high when the transmission is in gear.
speed, they can explode, and you Slowly spinning the wheels in the
or others could be injured. The forward and reverse directions { WARNING
vehicle can overheat, causing an causes a rocking motion that could
engine compartment fire or other Do not load the vehicle any
free the vehicle. If that does not get
damage. Spin the wheels as little the vehicle out after a few tries, it
heavier than the Gross
as possible and avoid going might need to be towed out. If the Vehicle Weight Rating
above 56 km/h (35 mph). vehicle does need to be towed out, (GVWR), or either the
see Towing the Vehicle on maximum front or rear Gross
page 10‑70. Axle Weight Rating (GAWR).
This can cause systems to
break and change the way the
(Continued)
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (15,1)
pillar (B-pillar). With the driver's Rating (GAWR) for the front and
WARNING (Continued) door open, you will find the label rear axle. See “Certification
vehicle handles. This could attached near the door lock Label” later in this section.
cause loss of control and a post. The Tire and Loading
Steps for Determining Correct
crash. Overloading can also Information label shows the
Load Limit
shorten the life of the vehicle. number of occupant seating
positions (1), and the maximum 1. Locate the statement “The
vehicle capacity weight (2) in combined weight of
Tire and Loading Information kilograms and pounds. occupants and cargo should
Label never exceed XXX kg or
The Tire and Loading
XXX lbs” on your vehicle's
Information label also shows the
placard.
tire size of the original
equipment tires (3) and the 2. Determine the combined
recommended cold tire inflation weight of the driver and
pressures (4). For more passengers that will be riding
information on tires and inflation in your vehicle.
see Tires on page 10‑38 and 3. Subtract the combined
Tire Pressure on page 10‑45. weight of the driver and
There is also important loading passengers from XXX kg or
information on the Certification XXX lbs.
Label Example label. It tells you the Gross 4. The resulting figure equals
Vehicle Weight Rating (GVWR) the available amount of cargo
A vehicle specific Tire and and the Gross Axle Weight
Loading Information label is and luggage load capacity.
attached to the vehicle's center For example, if the “XXX”
amount equals 1400 lbs and
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (16,1)
If the vehicle is carrying a heavy The label will help you decide
load, it should be spread out. how much cargo and installed WARNING (Continued)
See “Steps for Determining equipment your vehicle can . Put things in the cargo
Correct Load Limit” earlier in this carry. area of the vehicle. In the
section. Using heavier suspension cargo area, put them as
components to get added far forward as possible.
{ WARNING durability might not change your Try to spread the weight
Do not load the vehicle any weight ratings. Ask your dealer evenly.
heavier than the Gross to help you load your vehicle the . Never stack heavier
Vehicle Weight Rating right way. things, like suitcases,
(GVWR), or either the If you put things inside your inside the vehicle so that
maximum front or rear Gross vehicle – like suitcases, tools, some of them are above
Axle Weight Rating (GAWR). packages, or anything else – the tops of the seats.
This can cause systems to they will go as fast as the . Do not leave an
break and change the way the vehicle goes. If you have to stop unsecured child restraint
vehicle handles. This could or turn quickly, or if there is a in the vehicle.
cause loss of control and a crash, they will keep going.
crash. Overloading can also . Secure loose items in the
shorten the life of the vehicle. { WARNING vehicle.
. Do not leave a seat folded
Things inside the vehicle can down unless needed.
Your warranty does not cover strike and injure people in a
parts or components that fail sudden stop or turn, or in a
because of overloading. crash.
(Continued)
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (19,1)
To shift out of P (Park), turn the If the vehicle must be shut off in an
ignition to ON/RUN and apply the emergency: { WARNING
brake pedal. 1. Brake using a firm and steady Turning off the vehicle while
1 (STOPPING THE ENGINE/LOCK/ pressure. Do not pump the moving may cause loss of power
OFF): When the vehicle is stopped, brakes repeatedly. This may assist in the brake and steering
turn the ignition switch to LOCK/ deplete power assist, requiring systems and disable the airbags.
OFF to turn the engine off. Retained increased brake pedal force. While driving, only shut the
Accessory Power (RAP) will remain 2. Shift the vehicle to N (Neutral). vehicle off in an emergency.
active. See Retained Accessory This can be done while the
Power (RAP) on page 9‑22. vehicle is moving. After shifting
If the vehicle cannot be pulled over,
This is the only position from which to N (Neutral), firmly apply the
and must be shut off while driving,
the key can be removed. This locks brakes and steer the vehicle to a
turn the ignition to ACC/
the steering wheel, ignition and safe location.
ACCESSORY.
automatic transmission. 3. Come to a complete stop, shift
2 (ACC/ACCESSORY): This
The ignition switch can bind in the to P (Park), and turn the ignition
position provides power to some of
LOCK/OFF position with the wheels to LOCK/OFF. On vehicles with
the electrical accessories. It unlocks
turned off center. If this happens, an automatic transmission, the
the steering wheel and ignition. To
move the steering wheel from right shift lever must be in P (Park) to
move the key from ACC/
to left while turning the key to ACC/ turn the ignition switch to the
ACCESSORY to LOCK/OFF, push
ACCESSORY. If this does not work, LOCK/OFF position.
in the key and then turn it to
then the vehicle needs service. 4. Set the parking brake. See LOCK/OFF.
Do not turn the engine off when the Parking Brake on page 9‑31.
3 (ON/RUN): The ignition switch
vehicle is moving. This will cause a
stays in this position when the
loss of power assist in the brake
engine is running. This position can
and steering systems and disable
be used to operate the electrical
the airbags.
accessories, including the
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (21,1)
ventilation fan and 12-volt power key is in the ignition. If the ignition uncharged battery or a battery with
outlets, as well as to display some becomes difficult to turn, see Keys low voltage, try charging or jump
warning and indicator lights. This on page 2‑1. starting the battery. See Jump
position can also be used for Starting on page 10‑67.
service and diagnostics, and to Key Lock Release
If charging or jump starting the
verify the proper operation of the battery does not work, locate the
malfunction indicator lamp as may hole below the ignition lock. Insert a
be required for emission inspection flat bladed tool or another key from
purposes. The transmission is also the key chain into the opening.
unlocked in this position on When the lever can be felt, actuate
automatic transmission vehicles. the lever toward the driver, and
The battery could be drained if the remove the key from the ignition.
key is left in the ACC/ACCESSORY
or ON/RUN position with the engine Starting the Engine
off. The vehicle might not start if the
battery is allowed to drain for an Move the shift lever to P (Park) or
extended period of time. N (Neutral). The engine will not start
in any other position. To restart the
4 (START): This position starts the Vehicles with an automatic vehicle when it is already moving,
engine. When the engine starts, transmission are equipped with an use N (Neutral) only.
release the key. The ignition switch electronic key lock release system.
will return to ON/RUN for normal Notice: Do not try to shift to
The key lock release is designed to P (Park) if the vehicle is moving.
driving. prevent ignition key removal unless If you do, you could damage the
A warning tone sounds when the the shift lever is in P (Park). transmission. Shift to P (Park)
driver door is opened if the ignition The key lock release is always only when the vehicle is stopped.
is still in ACC/ACCESSORY and the functional except in the case of an
uncharged or low voltage (less than
9-volt) battery. If the vehicle has an
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (22,1)
Starting Procedure damage, this system also let go of the key and accelerator.
1. With your foot off the accelerator prevents cranking if the engine If the vehicle starts briefly but
pedal, turn the ignition key to is already running. Engine then stops again, repeat the
START. When the engine starts, cranking can be stopped by procedure. This clears the extra
let go of the key. The idle speed turning the ignition switch to gasoline from the engine. Do not
will go down as the engine ACC/ACCESSORY or race the engine immediately
warms. Do not race the engine LOCK/OFF. after starting it. Operate the
immediately after starting it. Notice: Cranking the engine for engine and transmission gently
Operate the engine and long periods of time, by returning until the oil warms up and
transmission gently to allow the the key to the START position lubricates all moving parts.
oil to warm up and lubricate all immediately after cranking has Notice: If you add electrical parts
moving parts. ended, can overheat and damage or accessories, you could change
The vehicle has a the cranking motor, and drain the the way the engine operates. Any
Computer-Controlled Cranking battery. Wait at least 15 seconds resulting damage would not be
System. This feature assists in between each try, to let the covered by the vehicle warranty.
starting the engine and protects cranking motor cool down. See Add-On Electrical Equipment
components. If the ignition key is 2. If the engine does not start after on page 9‑60.
turned to the START position, five to 10 seconds, especially in
and then released when the very cold weather (below −18°C Retained Accessory
engine begins cranking, the or 0°F), it could be flooded with Power (RAP)
engine will continue cranking for too much gasoline. Push the
These vehicle accessories can be
a few seconds or until the accelerator pedal all the way to
used for up to 10 minutes after the
vehicle starts. If the engine does the floor and hold it there as you
engine is turned off:
not start and the key is held in hold the key in START for a
START for many seconds, maximum of 15 seconds. Wait at . Audio System
cranking will be stopped after least 15 seconds between each . Power Windows
15 seconds to prevent cranking try, to allow the cranking motor
motor damage. To prevent gear to cool. When the engine starts, . Sunroof (if equipped)
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (23,1)
Power to the audio system will To Use The Engine Coolant 4. Before starting the engine, be
continue to operate for up to Heater sure to unplug and store the
10 minutes or until the driver door is cord as it was before to keep it
opened. 1. Turn off the engine. away from moving engine parts.
Power to the power windows and 2. Open the hood and unwrap the If you do not it could be
sunroof will continue to operate for electrical cord. damaged.
up to 10 minutes or until any door is The electrical cord is located on The length of time the heater should
opened. the passenger side of the engine remain plugged in depends on
All these features will work when the compartment, in front of the air several factors. Ask a dealer in the
key is in ON/RUN or ACC/ cleaner. area where you will be parking the
ACCESSORY. vehicle for the best advice on this.
3. Plug it into a normal, grounded
110-volt AC outlet.
Engine Coolant Heater Shifting Into Park
The engine coolant heater, { WARNING { WARNING
if available, can help in cold weather
Plugging the cord into an
conditions at or below −18°C (0°F) It can be dangerous to get out of
for easier starting and better fuel ungrounded outlet could cause an
electrical shock. Also, the wrong the vehicle if the shift lever is not
economy during engine warm-up. fully in P (Park) with the parking
Plug in the coolant heater at least kind of extension cord could
overheat and cause a fire. You brake firmly set. The vehicle can
four hours before starting the roll. If you have left the engine
vehicle. An internal thermostat in could be seriously injured. Plug
the cord into a properly grounded running, the vehicle can move
the plug-end of the cord will prevent
three-prong 110-volt AC outlet. suddenly. You or others could be
engine coolant heater operation at
temperatures above −18°C (0°F). If the cord will not reach, use a injured. To be sure the vehicle will
heavy-duty three-prong extension not move, even when you are on
cord rated for at least 15 amps. fairly level ground, use the steps
(Continued)
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (24,1)
Leaving the Vehicle With the If you have to leave the vehicle with
WARNING (Continued) Engine Running the engine running, the vehicle must
be in P (Park) and the parking
that follow. If you are pulling a brake set.
trailer, see Driving Characteristics { WARNING
and Towing Tips on page 9‑54. Release the button and check that
It can be dangerous to leave the the shift lever cannot be moved out
vehicle with the engine running. of P (Park).
Use this procedure to shift into It could overheat and catch fire.
P (Park): Torque Lock
It is dangerous to get out of the
1. Hold the brake pedal down and vehicle if the shift lever is not fully Torque lock is when the weight of
set the parking brake. in P (Park) with the parking brake the vehicle puts too much force on
the parking pawl in the
See Parking Brake on page 9‑31 firmly set. The vehicle can roll.
transmission. This happens when
for more information. Do not leave the vehicle when the parking on a hill and shifting the
2. Hold the button on the shift lever engine is running. If you have left transmission into P (Park) is not
and push the lever toward the the engine running, the vehicle done properly and then it is difficult
front of the vehicle into P (Park). can move suddenly. You or others to shift out of P (Park). To prevent
3. Turn the ignition to LOCK/OFF. could be injured. To be sure the torque lock, set the parking brake
vehicle will not move, even when and then shift into P (Park). To find
4. Remove the key. out how, see “Shifting Into Park”
you are on fairly level ground,
always set the parking brake and listed previously.
move the shift lever to P (Park). If torque lock does occur, the
See Shifting Into Park on vehicle may need to be pushed
page 9‑23. If you are towing a uphill by another vehicle to relieve
trailer, see Driving Characteristics the parking pawl pressure, so you
and Towing Tips on page 9‑54. can shift out of P (Park).
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (25,1)
WARNING (Continued)
Running the Vehicle Automatic
While Parked Transmission
. There are holes or openings
It is better not to park with the
in the vehicle body from
engine running.
damage or aftermarket
modifications that are not If the vehicle is left with the engine
completely sealed. running, follow the proper steps to
be sure the vehicle will not move.
If unusual fumes are detected or
See Shifting Into Park on page 9‑23
if it is suspected that exhaust is and Engine Exhaust on page 9‑25.
coming into the vehicle:
If parking on a hill and pulling a
. Drive it only with the windows trailer, see Driving Characteristics
completely down. and Towing Tips on page 9‑54.
. Have the vehicle repaired
immediately.
Never park the vehicle with the The automatic transmission shift
engine running in an enclosed lever is located on the console
area such as a garage or a between the seats.
building that has no fresh air
P (Park): This position locks the
ventilation. front wheels. Use P (Park) when
starting the engine because the
vehicle cannot move easily.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (27,1)
D (Drive): This position is for Manual Mode range, the highest gear available is
normal driving. It provides the best displayed next to the M in the DIC.
fuel economy. If you need more Electronic Range Select See Driver Information Center (DIC)
power for passing, and you are: (ERS) Mode on page 5‑21 for more information.
. Going less than 56 km/h All gears below that number are
ERS or manual mode allows for the
(35 mph), push the accelerator available to use. For example, when
selection of the range of gear
pedal about halfway down. 4 (Fourth) is shown next to the M,
positions. Use this mode when
1 (First) through 4 (Fourth) gears are
. Going about 56 km/h (35 mph) or driving downhill or towing a trailer to
shifted automatically. To shift to
more, push the accelerator all limit the top gear and vehicle speed.
5 (Fifth) gear, press the + (Plus)
the way down. The shift position indicator within the
button or shift into D (Drive).
Driver Information Center (DIC) will
Notice: If the vehicle seems to display a number next to the M M (Manual Mode) will prevent
accelerate slowly or not shift indicating the highest available gear shifting to a lower gear range if the
gears when you go faster, and under manual mode and the driving engine speed is too high. If vehicle
you continue to drive the vehicle conditions when manual mode was speed is not reduced within the time
that way, you could damage the selected. allowed, the lower gear range shift
transmission. Have the vehicle will not be completed. Slow the
serviced right away. To use this feature:
vehicle, then press the − (Minus)
M (Manual Mode): Allows the 1. Move the shift lever to button to the desired lower gear
driver to select the range of gear M (Manual Mode). range.
positions. See Manual Mode on 2. Press the plus/minus button on While using the ERS, cruise control
page 9‑28. the shift lever, to increase or can be used.
decrease the gear range
available.
When shifting to M (Manual Mode),
the transmission will shift to a preset
lower gear range. For this preset
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (29,1)
Fuel Economy Mode “ECO MODE ON” is also displayed. Drive Systems
See Fuel System Messages on
Vehicles with a 2.4L engine have a page 5‑27 for more information.
Fuel Economy Mode. When All-Wheel Drive
engaged, fuel economy mode can When Fuel Economy Mode is on:
Vehicles with this feature always
improve the vehicle's fuel economy. . The transmission will upshift send engine power to all four
sooner and downshift later. wheels. It is fully automatic, and
. The torque converter clutch will adjusts itself as needed for road
apply sooner and stay on longer. conditions.
. The gas pedal will be less When using a compact spare tire on
sensitive. an AWD vehicle, the system
automatically detects the compact
. The vehicle's computer will more spare and disables AWD. To restore
aggressively shut off fuel to the AWD operation and prevent
engine under deceleration. excessive wear on the system,
. The engine idle speed will be replace the compact spare with a
lower. full-size tire as soon as possible.
. Driving performance is more See Compact Spare Tire on
conservative. page 10‑67.
Press the “eco” (economy) button by
the shift lever to turn this feature on . The climate controls may take
or off. The “eco” light in the longer to heat or cool the cabin.
instrument cluster will come on . The rear defogger will stay on
when engaged. See Fuel Economy
for shorter periods of time.
Light on page 5‑19. A Driver
Information Center (DIC) message
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (30,1)
Brakes If driving safely on a wet road and it suddenly slows or stops. Always
becomes necessary to slam on the leave enough room up ahead to
brakes and continue braking to stop, even with ABS.
Antilock Brake avoid a sudden obstacle, a
System (ABS) computer senses that the wheels Using ABS
are slowing down. If one of the Do not pump the brakes. Just hold
This vehicle has the Antilock Brake
wheels is about to stop rolling, the the brake pedal down firmly and let
System (ABS), an advanced
computer will separately work the ABS work. You might hear the ABS
electronic braking system that helps
brakes at each wheel. pump or motor operating and feel
prevent a braking skid.
ABS can change the brake pressure the brake pedal pulsate, but this is
When the engine is started and the normal.
to each wheel, as required, faster
vehicle begins to drive away, ABS
than any driver could. This can help Braking in Emergencies
checks itself. A momentary motor or
the driver steer around the obstacle
clicking noise might be heard while ABS allows the driver to steer and
while braking hard.
this test is going on, and it might brake at the same time. In many
even be noticed that the brake As the brakes are applied, the emergencies, steering can help
pedal moves a little. This is normal. computer keeps receiving updates more than even the very best
on wheel speed and controls braking.
braking pressure accordingly.
Remember: ABS does not change
the time needed to get a foot up to
the brake pedal or always decrease
stopping distance. If you get too
close to the vehicle in front of you,
If there is a problem with ABS, this there will not be enough time to
warning light stays on. See Antilock apply the brakes if that vehicle
Brake System (ABS) Warning Light
on page 5‑16.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (31,1)
Parking Brake brake is fully released and the power brake system under
brake warning light is off before conditions where the driver has
driving. quickly and forcefully applied the
To release the parking brake, hold brake pedal in an attempt to quickly
the regular brake pedal down, then stop or slow down the vehicle. The
push down momentarily on the stability system hydraulic brake
parking brake pedal until you feel control module increases brake
the pedal release. Slowly pull your pressure at each corner of the
foot up off the park brake pedal. vehicle until the ABS activates.
If the parking brake is not released Minor brake pedal pulsation or
when you begin to drive, the brake pedal movement during this time is
system warning light will be on and normal and the driver should
a chime will sound warning you that continue to apply the brake pedal as
the parking brake is still on. the driving situation dictates. The
brake assist feature will
To set the parking brake, hold the If you are towing a trailer and are automatically disengage when the
regular brake pedal down, then parking on a hill, see Driving brake pedal is released or brake
push the parking brake pedal down. Characteristics and Towing Tips on pedal pressure is quickly
page 9‑54. decreased.
If the ignition is on, the brake
system warning light will come on.
See Brake System Warning Light on Brake Assist Hill Start Assist (HSA)
page 5‑15. This vehicle has a brake assist This vehicle has a Hill Start Assist
Notice: Driving with the parking feature designed to assist the driver (HSA) feature, which may be useful
brake on can overheat the brake in stopping or decreasing vehicle when the vehicle is stopped on a
system and cause premature speed in emergency driving grade. This feature is designed to
wear or damage to brake system conditions. This feature uses the prevent the vehicle from rolling,
parts. Make sure that the parking stability system hydraulic brake either forward or rearward, during
control module to supplement the vehicle drive off. After the driver
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (32,1)
completely stops and holds the Ride Control Systems conditions, the system should
vehicle in a complete standstill on a always be left on. But, TCS can be
grade, HSA will be automatically turned off if needed.
activated. During the transition Traction Control
period between when the driver System (TCS)
releases the brake pedal and starts
The vehicle has a Traction Control
to accelerate to drive off on a grade,
System (TCS) that limits wheel spin.
HSA holds the braking pressure to
On a front-wheel-drive vehicle, the
ensure that there is no rolling. The
system operates if it senses that
brakes will automatically release
one or both of the front wheels are
when the accelerator pedal is d flashes to indicate that the
spinning or beginning to lose
applied within the two-second traction control system is active.
traction. On an All-Wheel-Drive
window. It will not activate if the
(AWD) vehicle, the system will If there is a problem detected with
vehicle is in a drive gear and facing
operate if it senses that any of the TCS, SERVICE TRACTION
downhill, or if the vehicle is facing
wheels are spinning or beginning to CONTROL and SERVICE
uphill and in R (Reverse).
lose traction. When this happens, STABILITRAK may be displayed on
the system brakes the spinning the Driver Information Center (DIC)
wheel(s) and/or reduces engine
and d will be on. See Ride Control
power to limit wheel spin.
System Messages on page 5‑29.
The system may be heard or felt When this message is displayed
while it is working, but this is and d comes on and stays on, the
normal.
vehicle is safe to drive but the
TCS is on whenever the vehicle is system is not operational. Driving
started. To limit wheel spin, should be adjusted accordingly.
especially in slippery road
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (33,1)
Reducing Speed While Using Using Cruise Control on Hills Erasing Speed Memory
Cruise Control How well the cruise control works The cruise control set speed is
If the cruise control system is on hills depends upon the vehicle erased from memory if ON/OFF 5
already activated, speed, load, and the steepness of CRUISE is pressed or if the vehicle
. Move the thumbwheel toward the hills. When going up steep hills, is turned off.
SET/− and hold until the desired you might have to step on the
lower speed is reached, then accelerator pedal to maintain the
release it. vehicle speed. When going
downhill, you might have to brake or
. To slow down in small amounts, shift to a lower gear to maintain the
move the thumbwheel toward vehicle's speed. When the brakes
SET/− briefly. Each time this is are applied the cruise control is
done, the vehicle goes about disengaged.
1.6 km/h (1 mph) slower.
Ending Cruise Control
Passing Another Vehicle While
Using Cruise Control There are three ways to end cruise
control:
Use the accelerator pedal to
increase the vehicle speed. When
. To disengage cruise control;
you take your foot off the pedal, the step lightly on the brake pedal or
vehicle will slow down to the clutch, the indicator light will
previous set cruise speed. go off.
. Press * CANCEL.
. To turn off the cruise control,
press ON/OFF 5 CRUISE. The
cruise control cannot be
resumed.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (38,1)
When the System Does Not PARK ASSIST OFF: If the URPA Side Blind Zone
Seem to Work Properly system does not activate due to a
temporary condition, the message
Alert (SBZA)
The following messages may be displays on the DIC. This can occur The vehicle may have a Side Blind
displayed on the DIC: under the following conditions: Zone Alert (SBZA) system. Read
SERVICE PARKING ASSIST: If . The driver has disabled the this entire section before using the
this message occurs, check the system. system.
following conditions:
. A trailer was attached to the
. The ultrasonic sensors are not vehicle, or an object was
{ WARNING
clean. Keep the vehicle's rear hanging out of the liftgate during
bumper free of mud, dirt, snow, SBZA does not detect vehicles
the last drive cycle. Once the rapidly approaching outside of the
ice, and slush. For cleaning object is removed, URPA will
instructions, see Exterior Care side blind zones, pedestrians,
return to normal operation.
on page 10‑73. bicyclists, or animals. Failure to
. A tow bar is attached to the use proper care when changing
. The park assist sensors are vehicle. lanes may result in injury, death,
covered by frost or ice. Frost or
. The bumper is damaged. Take or vehicle damage. Before
ice can form around and behind
the sensors and may not always the vehicle to your dealer to making a lane change, always
be seen; this can occur after repair the system. check mirrors, glance over your
washing the vehicle in cold shoulder, and use the turn
. Other conditions, such as
weather. The message may not signals.
vibrations from a jackhammer or
clear until the frost or ice has the compression of air brakes on
melted. a very large truck, are affecting When the system detects a vehicle
If the above conditions do not exist, system performance. in the side blind zone, amber SBZA
take the vehicle to your dealer to displays will light up in the side
repair the system. mirrors. This indicates that it may be
unsafe to change lanes. Before
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (42,1)
making a lane change, always How the System Works a vehicle you have passed remains
check the SBZA display, check the in or drops back into the
outside and rearview mirrors, look detection zone.
over your shoulder for vehicles and SBZA can be disabled through
hazards, and use the turn signal. vehicle personalization. See Vehicle
SBZA Detection Zones Personalization on page 5‑31 for
more information. If the SBZA is
The SBZA sensor covers a zone of Left Side Mirror Right Side Mirror disabled by the driver, the SBZA
approximately one lane over from Display Display mirror displays will not light up
both sides of the vehicle, during normal driving.
or 3.5 m (11 ft). This zone starts at When the vehicle is started, both
each side mirror and goes back outside mirror displays will briefly When the System Does Not Seem
approximately 5.0 m (16 ft). The come on to indicate that the system to Work Properly
height of the zone is approximately is operating. While driving forward, Occasional missed alerts can occur
between 0.5 m (1.5 ft) and the left or right side mirror SBZA under normal circumstances and will
2.0 m (6 ft) off the ground. display will light up if a vehicle is increase in wet conditions. The
The SBZA detection zones do not detected in that blind zone. If you system does not need to be
change if the vehicle is towing a activate a turn signal and a vehicle serviced due to an occasional
trailer. So be extra careful when has been detected on the same missed alert. The number of missed
changing lanes while towing a side, the SBZA display will flash to alerts will increase with increased
trailer. give you extra warning not to rainfall or road spray.
change lanes.
If the SBZA displays do not light up
SBZA displays do not come on when the system is on and vehicles
while the vehicle is approaching or are in the blind zone, the system
passing other vehicles. At speeds may need service. Take the vehicle
greater than 32 km/h (20 mph), to your dealer.
SBZA displays may come on when
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (43,1)
SBZA is designed to ignore not be selectable if the conditions SERVICE BLIND ZONE ALERT
stationary objects; however, the for normal system operation are not SYSTEM: If this message appears,
system may occasionally light up met. Until normal operating both SBZA displays will remain on
due to guard rails, signs, trees, conditions for SBZA are met, you indicating there is a problem with
shrubs, and other stationary objects. should not rely upon SBZA while the SBZA system. If these displays
This is normal system operation; the driving. remain on after continued driving,
vehicle does not need service. the system needs service. Take the
SBZA Error Messages vehicle to your dealer.
SBZA does not operate when the
left or right corners of the rear The following messages may
appear on the infotainment display: FCC Information
bumper are covered with mud, dirt,
snow, ice, or slush, or in heavy SIDE BLIND ZONE ALERT See Radio Frequency Statement on
rainstorms. For cleaning SYSTEM OFF: This message page 13‑20 for information
instructions, see Exterior Care on indicates that the driver has turned regarding Part 15 of the Federal
page 10‑73. If the infotainment the system off. Communications Commission (FCC)
display still shows the SIDE BLIND rules and Industry Canada
SIDE BLIND ZONE SYS. Standards RSS-GEN/210/220/310.
ZONE SYS. UNAVAILABLE UNAVAILABLE: This message
message after cleaning the bumper, indicates that the SBZA system is
see your dealer. Rear Vision
disabled because the sensor is
The SBZA displays may remain on blocked and cannot detect vehicles Camera (RVC)
if a trailer is attached to the vehicle, in the blind zone. The sensor may The vehicle may have a Rear Vision
or a bicycle or object is extending be blocked by mud, dirt, snow, ice, Camera (RVC) system. Read this
out to either side of the vehicle. or slush. This message may also entire section before using it.
When SBZA is disabled for any activate during heavy rain or due to
road spray. The vehicle does not The RVC can assist the driver when
reason other than the driver turning backing up by displaying a view of
it off, the driver will not be able to need service. For cleaning, see
Exterior Care on page 10‑73. the area behind the vehicle.
turn SBZA back on using vehicle
personalization. The On option will
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (44,1)
To cancel the delay, do one of the using the RVC. The Ultrasonic Rear
{ WARNING following: Park Assist (URPA) system must
. Press a hard key on the not be disabled to use the caution
The RVC system does not display symbols. The error message Rear
children, pedestrians, bicyclists, navigation system.
Parking Assist Symbols Unavailable
animals, or any other object . Shift into P (Park). may display if URPA has been
located outside the camera's field disabled and the symbols have
. Reach a vehicle speed of
of view, below the bumper, been turned on. See Ultrasonic
8 km/h (5 mph).
or under the vehicle. Perceived Parking Assist on page 9‑40.
distances may be different from Turning the Rear Vision Camera
System On or Off On vehicles with the Rear Cross
actual distances. Do not back the
Traffic Alert (RCTA), a warning
vehicle using only the RVC To turn the rear vision camera triangle with an arrow may also
screen, during longer, higher system on or off: display on the RVC screen to warn
speed backing maneuvers, of traffic coming from either
1. Shift into P (Park).
or where there could be cross direction. This system detects
traffic. Failure to use proper care 2. Press the CONFIG button. objects coming from up to 30 m
before backing may result in 3. Select Display. (98 ft) from the left or right side of
injury, death, or vehicle damage. the vehicle.
Always check behind and around 4. Select Rear Camera Options.
The symbols appear and may cover
the vehicle before backing. 5. Select Camera. When a check
an object when viewing the radio
mark appears next to the
screen when an object is detected
Camera option, then the RVC
An image appears on the radio by the URPA system.
system is on.
screen when the vehicle is shifted To turn the symbols on or off:
into R (Reverse). The radio screen Symbols
goes to the previous screen after 1. Shift into P (Park).
The RVC system may have a
approximately 10 seconds once the 2. Press the CONFIG button.
feature that lets the driver view
vehicle is shifted out of R (Reverse).
symbols on the radio screen while 3. Select Display.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (45,1)
4. Select Rear Camera Options. Rear Vision Camera Error The area displayed by the camera is
5. Select Symbols. When a check Messages limited.
mark appears next to the SERVICE REAR VISION CAMERA It does not display objects that are
Symbols option, symbols will SYSTEM: This message can close to either corner or under the
appear. display on the radio screen when bumper and can vary depending on
the system is not receiving vehicle orientation or road
Guidelines information it requires from other conditions. The distance of the
The RVC system may have a vehicle systems. image that appears on the screen is
guideline overlay that can help the If any other problem occurs or if a different from the actual distance.
driver align the vehicle when problem persists, see your dealer. The following illustration shows the
backing into a parking spot. field of view that the camera
To turn the guidelines on or off: Rear Vision Camera Location provides.
1. Shift into P (Park).
2. Press the CONFIG button.
3. Select Display.
4. Select Rear Camera Options.
5. Select Guidelines. When a
check mark appears next to the
Guidelines option, guidelines will
appear.
is caused by the type of fuel used, should have to be added to the fuel. gasoline additive recommended by
repairs might not be covered by the However, some gasolines contain General Motors. It is available at
vehicle warranty. only the minimum amount of your dealer.
additive required to meet U.S. Gasolines containing oxygenates,
Fuels in Foreign Environmental Protection Agency such as ethers and ethanol, and
regulations. To help keep fuel
Countries injectors and intake valves clean
reformulated gasolines might be
available in your area. We
If planning to drive in countries and avoid problems due to dirty recommend that you use these
outside the U.S. or Canada, the injectors or valves, look for gasoline gasolines, if they comply with the
proper fuel might be hard to find. that is advertised as TOP TIER specifications described earlier.
Check regional auto club or fuel Detergent Gasoline. Look for the However, E85 (85% ethanol) and
retail brand websites for availability TOP TIER label on the fuel pump to other fuels containing more than
in the country where driving. Never ensure gasoline meets enhanced 15% ethanol must not be used in
use leaded gasoline, fuel containing detergency standards developed by vehicles that were not designed for
methanol, or any other fuel not the auto companies. A list of those fuels.
recommended. Costly repairs marketers providing TOP TIER
caused by use of improper fuel Detergent Gasoline can be found at Notice: This vehicle was not
would not be covered by the vehicle www.toptiergas.com. designed for fuel that contains
warranty. methanol. Do not use fuel
For customers who do not use TOP containing methanol. It can
TIER Detergent Gasoline regularly, corrode metal parts in the fuel
Fuel Additives one bottle of GM Fuel System system and also damage plastic
To provide cleaner air, all gasolines Treatment PLUS, added to the fuel and rubber parts. That damage
in the United States are now tank at every engine oil change, can would not be covered under the
required to contain additives that help clean deposits from fuel vehicle warranty.
help prevent engine and fuel system injectors and intake valves. GM Fuel
deposits from forming, allowing the System Treatment PLUS is the only Some gasolines that are not
emission control system to work reformulated for low emissions can
properly. In most cases, nothing contain an octane-enhancing
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (51,1)
additive called Many service stations will not have (0°F). In the range of −18°C (0°F) to
methylcyclopentadienyl manganese an 85% ethanol fuel (E85) pump 0°C (32°F), it may take more time to
tricarbonyl (MMT); ask the attendant available. The U.S. Department of start the engine.
where you buy gasoline whether the Energy has an alternative fuels E85 has less energy per liter
fuel contains MMT. We recommend website (www.afdc.energy.gov/afdc/ (gallon) than gasoline, so you will
against the use of such gasolines. locator/stations/) that can help you need to refill the fuel tank more
Fuels containing MMT can reduce find E85 fuel. Those stations that do often when using E85 than when
spark plug life and affect emission have E85 should have a label you are using gasoline. See Filling
control system performance. The indicating ethanol content. Do not the Tank on page 9‑52.
malfunction indicator lamp might use the fuel if the ethanol content is
turn on. If this occurs, return to your greater than 85%. Notice: Some additives are not
dealer for service. compatible with E85 fuel and can
At a minimum, E85 should meet harm the vehicle's fuel system.
ASTM Specification D 5798 or Do not add anything to E85.
Fuel E85 (85% Ethanol) CGSB Specification 3.512. Filling Damage caused by additives
Vehicles that have a yellow fuel cap the tank with fuel mixtures that do would not be covered by the
can use either unleaded gasoline or not meet ASTM or CGSB vehicle warranty.
ethanol fuel containing up to 85% specifications can affect driveability
ethanol (E85). For all other vehicles, and could cause the malfunction Notice: This vehicle was not
use only the unleaded gasoline indicator lamp to come on. As the designed for fuel that contains
described under Recommended outside temperature approaches methanol. Do not use fuel
Fuel on page 9‑49. freezing, ethanol fuel distributors containing methanol. It can
should supply winter grade ethanol, corrode metal parts in the fuel
We encourage the use of E85 in the same as with unleaded system and also damage plastic
vehicles that are designed to use it. gasoline. and rubber parts. That damage
The ethanol in E85 is a “renewable” would not be covered under the
fuel, meaning it is made from The starting characteristics of E85 vehicle warranty.
renewable sources such as corn fuel make it unsuitable for use when
and other crops. temperatures fall below −18°C
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (52,1)
combination moving and then apply Passing When turning with a trailer, make
the trailer brake controller by hand wider turns than normal so the
More passing distance is needed
to be sure the brakes work. trailer will not strike soft shoulders,
when towing a trailer. Because the
During the trip, check occasionally curbs, road signs, trees or other
rig is longer, it is necessary to go
to be sure that the load is secure objects. Use the turn signal well in
farther beyond the passed vehicle
and the lamps and any trailer advance and avoid jerky or sudden
before returning to the lane.
brakes still work. maneuvers.
Backing Up Turn Signals When Towing a
Towing with a Stability Control
Hold the bottom of the steering Trailer
System wheel with one hand. To move the
When towing, the sound of the trailer to the left, move your hand to The turn signal indicators on the
stability control system might be the left. To move the trailer to the instrument panel flash whenever
heard. The system is reacting to the right, move your hand to the right. signaling a turn or lane change.
vehicle movement caused by the Always back up slowly and, Properly hooked up, the trailer
trailer, which mainly occurs during if possible, have someone lamps also flash, telling other
cornering. This is normal when guide you. drivers the vehicle is turning,
towing heavier trailers. changing lanes or stopping.
Making Turns When towing a trailer, the arrows on
Following Distance Notice: Making very sharp turns the instrument panel flash for turns
Stay at least twice as far behind the while trailering could cause the even if the bulbs on the trailer are
vehicle ahead as you would when trailer to come in contact with the burned out. Check occasionally to
driving the vehicle without a trailer. vehicle. The vehicle could be be sure the trailer bulbs are still
This can help to avoid situations damaged. Avoid making very working.
that require heavy braking and sharp turns while trailering.
sudden turns.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (56,1)
(Gross Vehicle Weight Rating) or Towing Equipment the trailer to help prevent the tongue
the RGAWR (Rear Gross Axle from contacting the road if it
Weight Rating). The effect of Hitches becomes separated from the hitch.
additional weight may reduce the Use the correct hitch equipment. Leave enough slack so the rig can
trailering capacity more than the See your dealer or a hitch dealer for turn. Never allow safety chains to
total of the additional weight. assistance. drag on the ground.
It is important that the vehicle does . The rear bumper on the vehicle Trailer Brakes
not exceed any of its ratings — is not intended for hitches. Do
GCWR, GVWR, RGAWR, Maximum Does the trailer have its own
not attach rental hitches or other brakes? Be sure to read and follow
Trailer Rating or Tongue Weight. bumper-type hitches to it. Use
The only way to be sure it is not the instructions for the trailer brakes
only a frame-mounted hitch that so they are installed, adjusted, and
exceeding any of these ratings is to does not attach to the bumper.
weigh the vehicle and trailer. maintained properly.
. Will any holes be made in the Because the vehicle has antilock
Total Weight on the Vehicle's body of the vehicle when the brakes, do not tap into the vehicle's
Tires trailer hitch is installed? If so, brake system. If this is done, both
Inflate the vehicle's tires to the seal the holes when the hitch is brake systems will not work well,
upper limit for cold tires. These removed. If the holes are not or at all.
numbers can be found on the sealed, dirt, water, and deadly
Certification label or see Vehicle carbon monoxide (CO) from the Trailer Sway
Load Limits on page 9‑14 for more exhaust can get into the vehicle.
See Engine Exhaust on Control (TSC)
information. Do not go over the
GVW limit for the vehicle, or the page 9‑25. The vehicle has a Trailer Sway
GAWR, including the weight of the Safety Chains Control (TSC) feature as part of the
trailer tongue. If using a weight StabiliTrak system. If TSC detects
distributing hitch, do not go over the Always attach chains between the that the trailer is swaying, the
rear axle limit before applying the vehicle and the trailer. Cross the vehicle's brakes are automatically
weight distribution spring bars. safety chains under the tongue of applied.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (60,1)
Conversions and
Add-Ons
Add-On Electrical
Equipment
When TSC is applying the brakes,
the TCS/StabiliTrak indicator light Notice: Some electrical
flashes to notify the driver to reduce equipment can damage the
speed. If the trailer continues to vehicle or cause components to
sway, StabiliTrak will reduce engine not work and would not be
torque to help slow the vehicle. covered by the warranty. Always
check with your dealer before
TSC will not function if StabiliTrak is adding electrical equipment.
turned off. See StabiliTrak® System
on page 9‑34. Add-on equipment can drain the
vehicle's 12-volt battery, even if the
vehicle is not operating.
The vehicle has an airbag system.
Before attempting to add anything
electrical to the vehicle, see
Servicing the Airbag-Equipped
Vehicle on page 3‑30 and Adding
Equipment to the Airbag-Equipped
Vehicle on page 3‑31.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (1,1)
When It Is Time for New General Information cause cancer and birth defects or
Tires . . . . . . . . . . . . . . . . . . . . . . 10-52 other reproductive harm. Engine
Buying New Tires . . . . . . . . . . . 10-53 For service and parts needs, visit exhaust, many parts and systems,
Different Size Tires and your dealer. You will receive many fluids, and some component
Wheels . . . . . . . . . . . . . . . . . . . 10-55 genuine GM parts and GM-trained wear by-products contain and/or
Uniform Tire Quality and supported service people. emit these chemicals.
Grading . . . . . . . . . . . . . . . . . . . 10-55 Genuine GM parts have one of
Wheel Alignment and Tire these marks: California Perchlorate
Balance . . . . . . . . . . . . . . . . . . . 10-57
Wheel Replacement . . . . . . . . 10-57 Materials Requirements
Tire Chains . . . . . . . . . . . . . . . . . 10-58 Certain types of automotive
If a Tire Goes Flat . . . . . . . . . . 10-58 applications, such as airbag
Tire Changing . . . . . . . . . . . . . . 10-60 initiators, safety belt pretensioners,
Compact Spare Tire . . . . . . . . 10-67 and lithium batteries contained in
Remote Keyless Entry transmitters,
Jump Starting may contain perchlorate materials.
Jump Starting . . . . . . . . . . . . . . 10-67 Special handling may be necessary.
Towing For additional information, see
Towing the Vehicle . . . . . . . . . 10-70 www.dtsc.ca.gov/hazardouswaste/
Recreational Vehicle perchlorate.
Towing . . . . . . . . . . . . . . . . . . . . 10-70
Accessories and
Appearance Care
Exterior Care . . . . . . . . . . . . . . . 10-73 California Proposition Modifications
Interior Care . . . . . . . . . . . . . . . . 10-76 65 Warning Adding non‐dealer accessories or
Floor Mats . . . . . . . . . . . . . . . . . . 10-79 Most motor vehicles, including this making modifications to the vehicle
one, contain and/or emit chemicals can affect vehicle performance and
known to the State of California to safety, including such things as
airbags, braking, stability, ride and
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (3,1)
handling, emissions systems, Vehicle Checks This vehicle has an airbag system.
aerodynamics, durability, and Before attempting to do your own
electronic systems like antilock service work, see Servicing the
brakes, traction control, and stability Doing Your Own Airbag-Equipped Vehicle on
control. These accessories or Service Work page 3‑30.
modifications could even cause Keep a record with all parts receipts
malfunction or damage not covered
by the vehicle warranty.
{ WARNING and list the mileage and the date of
any service work performed. See
Damage to vehicle components It can be dangerous to work on Maintenance Records on
resulting from modifications or the your vehicle if you do not have page 11‑15.
installation or use of non‐GM the proper knowledge, service
manual, tools, or parts. Always Notice: Even small amounts of
certified parts, including control contamination can cause damage
module or software modifications, is follow owner manual procedures
to vehicle systems. Do not allow
not covered under the terms of the and consult the service manual
contaminants to contact the
vehicle warranty and may affect for your vehicle before doing any fluids, reservoir caps,
remaining warranty coverage for service work. or dipsticks.
affected parts.
GM Accessories are designed to If doing some of your own service
complement and function with other work, use the proper service
systems on the vehicle. See your manual. It tells you much more
dealer to accessorize the vehicle about how to service the vehicle
using genuine GM Accessories than this manual can. To order the
installed by a dealer technician. proper service manual, see Service
Also, see Adding Equipment to the Publications Ordering Information
Airbag-Equipped Vehicle on on page 13‑16.
page 3‑31.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (4,1)
2.4L L4 Engine
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (6,1)
3.6L V6 Engine
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (8,1)
1. Engine Air Cleaner/Filter on 10. Battery on page 10‑23 (Out 3. Engine Cover
page 10‑12. of View). To remove:
2. Power Steering Fluid Reservoir 11. Engine Coolant Surge Tank 1. Remove the oil fill cap (1).
(Under Engine Cover). See and Pressure Cap. See Engine
Power Steering Fluid (2.4L L4 Coolant on page 10‑15. 2. Remove the engine cover
Engine) on page 10‑19 or Power bolt (2).
12. Windshield Washer Fluid
Steering Fluid (3.6L V6 Engine) Reservoir. See Washer Fluid 3. Raise the engine cover (3) to
on page 10‑19. on page 10‑20. release from the retainers.
3. Engine Oil Fill Cap. See Engine 4. Lift and remove the engine
Oil on page 10‑8. Engine Cover cover.
4. Engine Cover on page 10‑8. 5. Reverse Steps 1–4 to reinstall
5. Engine Oil Dipstick (Out of engine cover.
View). See Engine Oil on
page 10‑8. Engine Oil
6. Brake Fluid Reservoir. See To ensure proper engine
Brakes on page 10‑21. performance and long life, careful
7. Engine Compartment Fuse attention must be paid to engine oil.
Block on page 10‑33. Following these simple, but
important steps will help protect
8. Remote Positive (+) Terminal. your investment:
See Jump Starting on
page 10‑67.
. Always use engine oil approved
Engine Cover 3.6L V6 to the proper specification and of
9. Remote Negative (−) Terminal. the proper viscosity grade. See
See Jump Starting on 1. Oil Fill Cap “Selecting the Right Engine Oil”
page 10‑67. 2. Engine Cover Bolt in this section.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (9,1)
Notice: Do not add too much oil. Selecting the Right Engine Oil vehicle warranty. Check with your
Oil levels above or below the dealer or service provider on
Selecting the right engine oil
acceptable operating range whether the oil is approved to the
depends on both the proper oil
shown on the dipstick are harmful dexos1 specification.
specification and viscosity grade.
to the engine. If you find that you
See Recommended Fluids and Viscosity Grade
have an oil level above the
Lubricants on page 11‑12.
operating range, i.e., the engine SAE 5W-30 is the best viscosity
has so much oil that the oil level Specification grade for the vehicle. Do not use
gets above the cross-hatched other viscosity grade oils such as
Use and ask for licensed engine oils
area that shows the proper SAE 10W-30, 10W-40, or 20W-50.
with the dexos1® approved
operating range, the engine could Cold Temperature Operation: In an
certification mark. Engine oils
be damaged. You should drain area of extreme cold, where the
meeting the requirements for the
out the excess oil or limit driving temperature falls below −29°C
vehicle should have the dexos1
of the vehicle and seek a service (−20°F), an SAE 0W-30 oil may be
approved certification mark. This
professional to remove the used. An oil of this viscosity grade
certification mark indicates that the
excess amount of oil. will provide easier cold starting for
oil has been approved to the dexos1
See Engine Compartment Overview specification. the engine at extremely low
on page 10‑5 for the location of the temperatures. When selecting an oil
engine oil fill cap. of the appropriate viscosity grade,
Add enough oil to put the level always select an oil of the correct
somewhere in the proper operating specification. See “Specification”
range. Push the dipstick all the way earlier in this section for more
back in when through. information.
Engine Oil Additives/Engine Used oil can be a threat to the necessary. A CHANGE ENGINE
Oil Flushes environment. If you change your OIL SOON message comes on. See
own oil, be sure to drain all the oil Engine Oil Messages on page 5‑26.
Do not add anything to the oil. The from the filter before disposal. Never Change the oil as soon as possible
recommended oils with the dexos dispose of oil by putting it in the within the next 1 000 km (600 mi).
specification and displaying the trash or pouring it on the ground, It is possible that, if driving under
dexos certification mark are all that into sewers, or into streams or the best conditions, the oil life
is needed for good performance and bodies of water. Recycle it by taking system might indicate that an oil
engine protection. it to a place that collects used oil. change is not necessary for up to a
Engine oil system flushes are not year. The engine oil and filter must
recommended and could cause Engine Oil Life System be changed at least once a year
engine damage not covered by the and, at this time, the system must
vehicle warranty. When to Change Engine Oil be reset. Your dealer has trained
This vehicle has a computer system service people who will perform this
What to Do with Used Oil work and reset the system. It is also
that indicates when to change the
Used engine oil contains certain engine oil and filter. This is based important to check the oil regularly
elements that can be unhealthy for on a combination of factors which over the course of an oil drain
your skin and could even cause include engine revolutions, engine interval and keep it at the proper
cancer. Do not let used oil stay on temperature, and miles driven. level.
your skin for very long. Clean your Based on driving conditions, the If the system is ever reset
skin and nails with soap and water, mileage at which an oil change is accidentally, the oil must be
or a good hand cleaner. Wash or indicated can vary considerably. For changed at 5 000 km (3,000 mi)
properly dispose of clothing or rags the oil life system to work properly, since the last oil change.
containing used engine oil. See the the system must be reset every time Remember to reset the oil life
manufacturer's warnings about the the oil is changed. system whenever the oil is changed.
use and disposal of oil products.
When the system has calculated
that oil life has been diminished, it
indicates that an oil change is
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (12,1)
How to Reset the Engine Oil The system is reset when the the procedure can be found in the
Life System CHANGE ENGINE OIL SOON service manual. To purchase a
message goes off. service manual, see Service
Reset the system whenever the Publications Ordering Information
engine oil is changed so that the If the CHANGE ENGINE OIL SOON
message comes back on when the on page 13‑16.
system can calculate the next
engine oil change. To reset the vehicle is started, the engine oil life Change the fluid and filter at the
system: system has not been reset. Repeat intervals listed in Maintenance
the procedure. Schedule on page 11‑2, and be sure
1. Turn the ignition to ON/RUN, to use the fluid listed in
with the engine off.
Automatic Transmission Recommended Fluids and
2. Press the DIC MENU button to Lubricants on page 11‑12.
display the Vehicle
Fluid
Information menu. How to Check Automatic Engine Air Cleaner/Filter
3. Press either the up or down Transmission Fluid See Engine Compartment Overview
arrows to view REMAINING It is not necessary to check the on page 10‑5 for the location of the
OIL LIFE. transmission fluid level. engine air cleaner/filter.
4. Press the SET/CLR button until A transmission fluid leak is the only
reason for fluid loss. If a leak When to Inspect the Engine Air
100% is displayed.
occurs, take the vehicle to your Cleaner/Filter
5. Turn the key to LOCK/OFF. dealer and have it repaired as soon Inspect or replace the air cleaner/
Or: as possible. filter at the scheduled maintenance
1. Turn the ignition to ON/RUN with There is a special procedure for intervals. See Maintenance
the engine off. checking and changing the Schedule on page 11‑2 for more
transmission fluid. Because this information. If driving in dusty/dirty
2. Fully press and release the conditions, inspect the filter at each
procedure is difficult, this should be
accelerator pedal three times engine oil change.
done at your dealer. Contact your
within five seconds.
dealer for additional information or
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (13,1)
How to Inspect the Engine Air 2. Align the air cleaner housing
Cleaner/Filter cover tabs to the air cleaner
housing.
To inspect the air cleaner/filter,
remove the filter from the vehicle 3. Install the air cleaner housing
and lightly shake the filter to release cover using the four screws.
loose dust and dirt. If the filter
remains covered with dirt, a new { WARNING
filter is required. Never use
compressed air to clean the filter. Operating the engine with the air
cleaner/filter off can cause you or
To inspect or replace the engine air
cleaner/filter: others to be burned. The air
cleaner not only cleans the air; it
1. Open the hood. See Hood on 3. Remove the four air cleaner helps to stop flames if the engine
page 10‑4. housing cover screws.
backfires. Use caution when
2. Locate the air filter housing on 4. Pull straight up on the cover, and working on the engine and do not
the passenger side of the engine while holding the cover, remove drive with the air cleaner/filter off.
compartment. See Engine the air cleaner filter.
Compartment Overview on 5. Inspect or replace the air cleaner Notice: If the air cleaner/filter is
page 10‑5. filter. off, dirt can easily get into the
How to Reinstall Engine Air engine, which could damage it.
Always have the air cleaner/filter
Cleaner/Filter in place when you are driving.
1. Install the air cleaner filter into
the air cleaner housing. The
outer air cleaner filter seal must
be fitted properly in the air
cleaner housing.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (14,1)
If there seems to be no leak, with The following explains the cooling Use a 50/50 mixture of clean,
the engine on, check to see if the system and how to check and add drinkable water and DEX-COOL
electric engine cooling fan is coolant when it is low. If there is a coolant. If using this mixture,
running. If the engine is problem with engine overheating, nothing else needs to be added.
overheating, the fan should be see Engine Overheating on This mixture:
running. If it is not, the vehicle page 10‑18. . Gives freezing protection down
needs service. Turn off the engine. to −37°C (−34°F), outside
What to Use
Notice: Using coolant other than temperature.
DEX-COOL® can cause premature
engine, heater core, or radiator { WARNING . Gives boiling protection up to
129°C (265°F), engine
corrosion. In addition, the engine Adding only plain water or some temperature.
coolant could require changing other liquid to the cooling system
sooner, at 50 000 km (30,000 mi) . Protects against rust and
can be dangerous. Plain water corrosion.
or 24 months, whichever occurs
and other liquids, can boil before
first. Any repairs would not be . Will not damage aluminum parts.
the proper coolant mixture will.
covered by the vehicle warranty.
Always use DEX-COOL The coolant warning system is set . Helps keep the proper engine
(silicate-free) coolant in the for the proper coolant mixture. temperature.
vehicle. With plain water or the wrong Notice: If an improper coolant
mixture, the engine could get too mixture is used, the engine could
Engine Coolant hot but you would not get the overheat and be badly damaged.
overheat warning. The engine The repair cost would not be
The cooling system in the vehicle is could catch fire and you or others covered by the vehicle warranty.
filled with DEX-COOL® engine could be burned. Use a 50/ Too much water in the mixture
coolant. This coolant is designed to 50 mixture of clean, drinkable can freeze and crack the engine,
remain in the vehicle for 5 years or water and DEX-COOL coolant. radiator, heater core, and other
240 000 km (150,000 mi), whichever
parts.
occurs first.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (16,1)
the coolant surge tank until the The decision may be made not to lift If Steam is Coming from the
level reaches the COLD the hood when this warning Engine Compartment
FILL line. appears, but instead get service
help right away. See Roadside
5. Replace the pressure cap. Be
Assistance Program (Mexico) on
{ WARNING
sure the pressure cap is
hand-tight. page 13‑7 or Roadside Assistance Steam from an overheated engine
Program (U.S. and Canada) on can burn you badly, even if you
Check the level in the coolant surge page 13‑10. just open the hood. Stay away
tank when the cooling system has
cooled down. If the coolant is not at If the decision to lift the hood is from the engine if you see or hear
the proper level, repeat Steps 1– made, make sure the vehicle is steam coming from it. Just turn it
3 and reinstall the pressure cap. parked on a level surface. off and get everyone away from
If the coolant still is not at the proper Then check to see if the engine the vehicle until it cools down.
level when the system cools down cooling fan(s) are running. If the Wait until there is no sign of
again, see your dealer. engine is overheating, the fan(s) steam or coolant before you open
should be running. If they are not, the hood.
Engine Overheating do not continue to run the engine If you keep driving when the
and have the vehicle serviced. engine is overheated, the liquids
The vehicle has an indicator to warn
of engine overheating. There is an Notice: Engine damage from in it can catch fire. You or others
engine coolant temperature warning running the engine without could be badly burned. Stop the
light on the vehicle's instrument coolant is not covered by the engine if it overheats, and get out
panel. See Engine Coolant warranty. of the vehicle until the engine
Temperature Gauge on page 5‑9. is cool.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (19,1)
If No Steam is Coming from If the temperature overheat gauge is Power Steering Fluid
the Engine Compartment no longer in the overheat zone or an
overheat warning no longer
(3.6L V6 Engine)
If an engine overheat warning is displays, the vehicle can be driven.
displayed but no steam can be seen Continue to drive the vehicle slowly
or heard, the problem may not be for about 10 minutes. Keep a safe
too serious. Sometimes the engine vehicle distance from the vehicle in
can get a little too hot when the front. If the warning does not come
vehicle: back on, continue to drive normally.
. Climbs a long hill on a hot day. If the warning continues, pull over,
stop, and park the vehicle The power steering fluid reservoir is
. Stops after high-speed driving.
right away. located toward the rear of the
. Idles for long periods in traffic. engine compartment on the
If there is no sign of steam, idle the passenger side of the vehicle. See
. Tows a trailer.
engine for three minutes while Engine Compartment Overview on
If the overheat warning is displayed parked. If the warning is still page 10‑5 for reservoir location.
with no sign of steam: displayed, turn off the engine until it
cools down. When to Check Power Steering
1. Turn the air conditioning off.
Fluid
2. Turn the heater on to the highest Power Steering Fluid
temperature and to the highest The power steering fluid does not
fan speed. Open the windows as (2.4L L4 Engine) need to be checked unless there is
necessary. a leak in the system or you hear an
The vehicle has electric power unusual noise. Have the system
3. In heavy traffic, let the engine steering and does not use power inspected and repaired if there is a
idle in N (Neutral) while stopped. steering fluid. fluid loss.
If it is safe to do so, pull off the
road, shift to P (Park) or
N (Neutral) and let the
engine idle.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (20,1)
How to Check Power Steering Notice: Use of the incorrect fluid Open the cap with the washer
Fluid may damage the vehicle and the symbol on it and add washer fluid
damages may not be covered by until full. See Engine Compartment
To check the power steering fluid: the vehicle's warranty. Always Overview on page 10‑5 for reservoir
1. Turn the engine off and let it use the correct fluid listed in location.
cool down. Recommended Fluids and Notice
Lubricants on page 11‑12.
2. Remove the engine cover. Refer . When using concentrated
to Engine Cover on page 10‑8. washer fluid, follow the
Washer Fluid
3. Wipe the cap and the top of the manufacturer instructions for
reservoir clean. What to Use adding water.
4. Unscrew the cap and wipe the Read the manufacturer's . Do not mix water with
dipstick with a clean rag. instructions before refilling the ready-to-use washer fluid.
windshield washer fluid. If operating Water can cause the solution
5. Replace the cap and completely
the vehicle in an area where the to freeze and damage the
tighten it.
temperature may fall below freezing, washer fluid tank and other
6. Remove the cap again and look use a fluid that has sufficient parts of the washer system.
at the fluid level on the dipstick. protection against freezing. . Fill the washer fluid tank only
The fluid level should be between Adding Washer Fluid three-quarters full when it is
MAX and MIN line at room very cold. This allows for
temperature. If the fluid is on or fluid expansion if freezing
below MIN line, add fluid. occurs, which could damage
the tank if it is
What to Use completely full.
To determine what kind of fluid to
use, refer to Recommended Fluids
and Lubricants on page 11‑12.
Always use the proper fluid.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (21,1)
Starter Switch Check If the vehicle starts in any other 3. With the engine off, turn the
position, contact your dealer for ignition on, but do not start the
service. engine. Without applying the
{ WARNING regular brake, try to move the
When you are doing this Automatic Transmission shift lever out of P (Park) with
normal effort. If the shift lever
inspection, the vehicle could Shift Lock Control moves out of P (Park), contact
move suddenly. If the vehicle Function Check your dealer for service.
moves, you or others could be
injured.
{ WARNING Ignition Transmission
When you are doing this
Lock Check
1. Before starting this check, be
sure there is enough room inspection, the vehicle could While parked, and with the parking
around the vehicle. move suddenly. If the vehicle brake set, try to turn the ignition to
moves, you or others could be LOCK/OFF in each shift lever
2. Firmly apply both the parking position.
brake and the regular brake. injured.
See Parking Brake on . The ignition should turn to
page 9‑31. 1. Before starting this check, be LOCK/OFF only when the shift
sure there is enough room lever is in P (Park).
Do not use the accelerator
pedal, and be ready to turn off around the vehicle. It should be . The ignition key should come
the engine immediately if it parked on a level surface. out only in LOCK/OFF.
starts. 2. Firmly apply the parking brake. Contact your dealer if service is
3. Try to start the engine in each See Parking Brake on required.
gear. The vehicle should start page 9‑31.
only in P (Park) or N (Neutral). Be ready to apply the regular
brake immediately if the vehicle
begins to move.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (25,1)
Rear Wiper Blade Replacement To replace the wiper blade: Headlamp Aiming
The rear wiper blade and wiper arm 1. Lift the wiper arm away from the
Headlamp aim has been preset and
have a cover for protection. The windshield.
should need no further adjustment.
cover must be removed before the
wiper blade can be replaced. If the vehicle is damaged in a crash,
the headlamp aim may be affected.
To remove the cover: If adjustment to the headlamps is
necessary, see your dealer.
Halogen Bulbs
{ WARNING
Halogen bulbs have pressurized
gas inside and can burst if you 1. Turn the tire to reach the access
drop or scratch the bulb. You or port cap located in the front of
others could be injured. Be sure wheel well cover.
1. Low-Beam Headlamp
to read and follow the instructions 2. Remove the screw (1) and turn
on the bulb package. 2. High-Beam Headlamp the access port cap (2)
3. Sidemarker Lamp counterclockwise to remove.
4. Park/Turn Signal Lamp 3. If replacing a headlamp bulb,
remove the dust cover cap from
the back of the headlamp
housing by turning the cap
counterclockwise.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (28,1)
Stop/Tail/Turn Signal/
Sidemarker Lamp
To replace one of these lamps:
1. Open the liftgate. See Liftgate
on page 2‑8.
2. Remove the two screw covers
from the taillamp assembly.
Back–Up Lamp
Removal of the lamp assembly is
not required to replace the back-up
lamp bulb.
To replace one of these lamps:
1. Open the liftgate. See Liftgate
on page 2‑8.
2. Remove the interior trim access
panel.
4. Pull the bulb straight out of the License Plate Lamp 1. Bulb Socket
socket. 2. Bulb
5. Install the new bulb. 3. Lamp Assembly
6. Push the bulb socket in and turn To replace one of these bulbs:
it clockwise.
1. Open the liftgate partway. See
7. Reinstall the interior trim access Liftgate on page 2‑8.
panel.
2. Push the left end of the lamp
assembly toward the right.
3. Pull the lamp assembly down to
remove it from the liftgate.
4. Turn the bulb socket (1)
Lamp Assembly counterclockwise to remove it
from the lamp assembly (3).
5. Pull the bulb (2) straight out of
the bulb socket (1).
6. Push the replacement bulb
straight into the bulb socket and
turn the bulb socket clockwise to
install it into the lamp assembly.
7. Push the lamp assembly into the
liftgate engaging the clip side
first.
Bulb Assembly
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (32,1)
8. Push on the lamp side opposite Electrical System There are two fuse blocks in the
the clip until the lamp assembly vehicle: one in the engine
snaps into place. compartment and one in the
Fuses instrument panel.
Replacement Bulbs The wiring circuits in the vehicle are There is a fuse puller located in the
Bulb protected from short circuits by engine compartment fuse block.
Exterior Lamp fuses. This greatly reduces the See Engine Compartment Fuse
Number
chance of damage caused by Block on page 10‑33. It can be used
Auxiliary Taillamp 161 electrical problems. to easily remove fuses from the fuse
Back-Up Lamp 921 Look at the silver-colored band block.
Fog Lamp H11 LL inside the fuse. If the band is broken
or melted, replace the fuse. Be sure
Headlamp 9005LL to replace a bad fuse with a new
High Beam one of the identical size and rating.
Headlamp H11 LL Replace a bad fuse with a new one
Low Beam of the identical size and rating.
License Plate Lamp W5WLL If there is a problem on the road and
a fuse needs to be replaced, the
Parking Lamp/Turn 7444NA
same amperage fuse can be
Signal Front
borrowed. Choose some feature of
Sidemarker Front 194 the vehicle that is not needed to use
and replace it as soon as possible.
Taillamp/Turn Signal 3057K RD
Lamp/Stop Lamp/
Sidemarker
Engine Compartment
Fuse Block
WARNING (Continued)
All-Season Tires Winter Tires
This vehicle may come with This vehicle was not, originally,
. Worn or old tires can all-season tires. These tires are equipped with winter tires. Winter
cause a crash. If the tread designed to provide good overall tires are designed for increased
is badly worn, performance on most road surfaces traction on snow and ice-covered
replace them. and weather conditions. Original roads. Consider installing winter
equipment tires designed to GM's tires on the vehicle if frequent
. Replace any tires that specific tire performance criteria driving on snow or ice-covered
have been damaged by have a TPC specification code roads is expected. See your dealer
impacts with potholes, molded onto the sidewall. Original for details regarding winter tire
curbs, etc. equipment all-season tires can be availability and proper tire selection.
identified by the last two characters Also, see Buying New Tires on
. Improperly repaired tires of this TPC code, which will page 10‑53.
can cause a crash. Only be “MS.”
the dealer or an With winter tires, there may be
Consider installing winter tires on decreased dry road traction,
authorized tire service the vehicle if frequent driving on increased road noise, and shorter
center should repair, snow or ice-covered roads is tread life. After changing to winter
replace, dismount, and expected. All-season tires provide tires, be alert for changes in vehicle
mount the tires. adequate performance for most handling and braking.
. Do not spin the tires in winter driving conditions, but they If using winter tires:
may not offer the same level of
excess of 56 km/h . Use tires of the same brand and
traction or performance as winter
(35 mph) on slippery tires on snow or ice-covered roads. tread type on all four wheel
surfaces such as snow, See Winter Tires on page 10‑39. positions.
mud, ice, etc. Excessive
spinning may cause the
tires to explode.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (40,1)
digits represent the week performance factors: treadwear, (2) Temporary Use Only: The
(01–52) and the last two digits, traction, and temperature compact spare tire or temporary
the year. For example, the third resistance. For more information use tire should not be driven at
week of the year 2010 would see Uniform Tire Quality speeds over 80 km/h (50 mph).
have a four-digit DOT date Grading on page 10‑55. The compact spare tire is for
of 0310. (7) Maximum Cold Inflation emergency use when a regular
(4) Tire Identification Number Load Limit: Maximum load that road tire has lost air and gone
(TIN): The letters and numbers can be carried and the flat. If the vehicle has a compact
following the DOT (Department maximum pressure needed to spare tire, see Compact Spare
of Transportation) code are the support that load. Tire on page 10‑67 and If a Tire
Tire Identification Number (TIN). Goes Flat on page 10‑58.
The TIN shows the (3) Tire Identification Number
manufacturer and plant code, (TIN): The letters and numbers
tire size, and date the tire was following the DOT (Department
manufactured. The TIN is of Transportation) code are the
molded onto both sides of the Tire Identification Number (TIN).
tire, although only one side may The TIN shows the
have the date of manufacture. manufacturer and plant code,
(5) Tire Ply Material : The type tire size, and date the tire was
of cord and number of plies in manufactured. The TIN is
the sidewall and under the tread. molded onto both sides of the
tire, although only one side may
(6) Uniform Tire Quality Compact Spare Tire Example
have the date of manufacture.
Grading (UTQG): Tire (1) Tire Ply Material : The type
manufacturers are required to of cord and number of plies in
grade tires based on three the sidewall and under the tread.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (42,1)
(4) Maximum Cold Inflation criteria have a TPC specification vehicle tire engineered to
Load Limit: Maximum load that code molded onto the sidewall. standards set by the U.S. Tire
can be carried and the GM's TPC specifications meet or and Rim Association.
maximum pressure needed to exceed all federal safety (2) Tire Width: The three-digit
support that load. guidelines. number indicates the tire section
(5) Tire Inflation: The width in millimeters from
temporary use tire or compact Tire Designations sidewall to sidewall.
spare tire should be inflated to Tire Size (3) Aspect Ratio: A two-digit
420 kPa (60 psi). For more number that indicates the tire
The following is an example of a
information on tire pressure and height-to-width measurements.
typical passenger vehicle
inflation see Tire Pressure on For example, if the tire size
tire size.
page 10‑45. aspect ratio is 60, as shown in
(6) Tire Size: A combination of item 3 of the illustration, it would
letters and numbers define a mean that the tire's sidewall is
tire's width, height, aspect ratio, 60 percent as high as it is wide.
construction type, and service (4) Construction Code: A letter
description. The letter T as the code is used to indicate the type
first character in the tire size of ply construction in the tire.
means the tire is for temporary (1) Passenger (P-Metric) Tire:
The United States version of a The letter R means radial ply
use only. construction; the letter D means
metric tire sizing system. The
(7) TPC Spec (Tire letter P as the first character in diagonal or bias ply
Performance Criteria the tire size means a passenger construction; and the letter B
Specification): Original means belted-bias ply
equipment tires designed to construction.
GM's specific tire performance
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (43,1)
(5) Rim Diameter : Diameter of steering, power brakes, power before a tire has built up heat
the wheel in inches. windows, power seats, and air from driving. See Tire Pressure
(6) Service Description: These conditioning. on page 10‑45.
characters represent the load Aspect Ratio: The relationship Curb Weight: The weight of a
index and speed rating of the of a tire's height to its width. motor vehicle with standard and
tire. The load index represents Belt: A rubber coated layer of optional equipment including the
the load carrying capacity a tire cords between the plies and the maximum capacity of fuel, oil,
is certified to carry. The speed tread. Cords may be made from and coolant, but without
rating is the maximum speed a steel or other reinforcing passengers and cargo.
tire is certified to carry a load. materials. DOT Markings: A code molded
Bead: The tire bead contains into the sidewall of a tire
Tire Terminology and signifying that the tire is in
Definitions steel wires wrapped by steel
cords that hold the tire onto compliance with the U.S.
Air Pressure: The amount of the rim. Department of Transportation
air inside the tire pressing (DOT) Motor Vehicle Safety
outward on each square inch of Bias Ply Tire: A pneumatic tire Standards. The DOT code
the tire. Air pressure is in which the plies are laid at includes the Tire Identification
expressed in kPa (kilopascal) alternate angles less than Number (TIN), an alphanumeric
or psi (pounds per square inch). 90 degrees to the centerline of designator which can also
the tread. identify the tire manufacturer,
Accessory Weight: The production plant, brand, and
combined weight of optional Cold Tire Pressure: The
amount of air pressure in a tire, date of production.
accessories. Some examples of
optional accessories are measured in kPa (kilopascal) GVWR: Gross Vehicle Weight
automatic transmission, power or psi (pounds per square inch) Rating. See Vehicle Load Limits
on page 9‑14.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (44,1)
GAWR FRT: Gross Axle Weight Maximum Inflation Pressure: outward when mounted on a
Rating for the front axle. See The maximum air pressure to vehicle. The side of the tire that
Vehicle Load Limits on which a cold tire can be inflated. contains a whitewall, bears
page 9‑14. The maximum air pressure is white lettering, or bears
GAWR RR: Gross Axle Weight molded onto the sidewall. manufacturer, brand, and/or
Rating for the rear axle. See Maximum Load Rating: The model name molding that is
Vehicle Load Limits on load rating for a tire at the higher or deeper than the same
page 9‑14. maximum permissible inflation moldings on the other sidewall
pressure for that tire. of the tire.
Intended Outboard Sidewall :
The side of an asymmetrical tire, Maximum Loaded Vehicle Passenger (P-Metric) Tire: A
that must always face outward Weight: The sum of curb tire used on passenger cars and
when mounted on a vehicle. weight, accessory weight, some light duty trucks and
vehicle capacity weight, and multipurpose vehicles.
Kilopascal (kPa): The metric
unit for air pressure. production options weight. Recommended Inflation
Normal Occupant Weight: The Pressure: Vehicle
Light Truck (LT-Metric) Tire: A manufacturer's recommended
tire used on light duty trucks and number of occupants a vehicle
is designed to seat multiplied by tire inflation pressure as shown
some multipurpose passenger on the tire placard. See Tire
vehicles. 68 kg (150 lb). See Vehicle Load
Limits on page 9‑14. Pressure on page 10‑45 and
Load Index: An assigned Vehicle Load Limits on
number ranging from 1 to 279 Occupant Distribution : page 9‑14.
that corresponds to the load Designated seating positions.
carrying capacity of a tire. Outward Facing Sidewall: The
side of an asymmetrical tire that
has a particular side that faces
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (45,1)
Radial Ply Tire: A pneumatic of a tire when only 1.6 mm Vehicle Maximum Load on the
tire in which the ply cords that (1/16 in) of tread remains. See Tire: Load on an individual tire
extend to the beads are laid at When It Is Time for New Tires due to curb weight, accessory
90 degrees to the centerline of on page 10‑52. weight, occupant weight, and
the tread. UTQGS (Uniform Tire Quality cargo weight.
Rim: A metal support for a tire Grading Standards): A tire Vehicle Placard: A label
and upon which the tire beads information system that provides permanently attached to a
are seated. consumers with ratings for a vehicle showing the vehicle
Sidewall: The portion of a tire tire's traction, temperature, and capacity weight and the original
between the tread and the bead. treadwear. Ratings are equipment tire size and
determined by tire recommended inflation pressure.
Speed Rating: An manufacturers using See “Tire and Loading
alphanumeric code assigned to government testing procedures. Information Label” under Vehicle
a tire indicating the maximum The ratings are molded into the Load Limits on page 9‑14.
speed at which a tire can sidewall of the tire. See Uniform
operate. Tire Quality Grading on Tire Pressure
Traction: The friction between page 10‑55. Tires need the correct amount of
the tire and the road surface. Vehicle Capacity Weight: The air pressure to operate
The amount of grip provided. number of designated seating effectively.
Tread: The portion of a tire that positions multiplied by
comes into contact with 68 kg (150 lb) plus the rated
the road. cargo load. See Vehicle Load
Limits on page 9‑14.
Treadwear Indicators: Narrow
bands, sometimes called wear
bars, that show across the tread
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (46,1)
Recheck the tire pressure with tire inflation pressure label, you not reached the level to trigger
the tire gauge. should determine the proper tire illumination of the TPMS low tire
inflation pressure for those tires.) pressure telltale.
Return the valve caps on the
valve stems to prevent leaks As an added safety feature, your Your vehicle has also been
vehicle has been equipped with a equipped with a TPMS malfunction
and keep out dirt and moisture.
tire pressure monitoring system indicator to indicate when the
(TPMS) that illuminates a low tire system is not operating properly.
Tire Pressure Monitor pressure telltale when one or more The TPMS malfunction indicator is
System of your tires is significantly combined with the low tire pressure
under-inflated. telltale. When the system detects a
The Tire Pressure Monitor System
Accordingly, when the low tire malfunction, the telltale will flash for
(TPMS) uses radio and sensor
pressure telltale illuminates, you approximately one minute and then
technology to check tire pressure
should stop and check your tires as remain continuously illuminated.
levels. The TPMS sensors monitor
soon as possible, and inflate them This sequence will continue upon
the air pressure in your tires and
to the proper pressure. Driving on a subsequent vehicle start-ups as
transmit tire pressure readings to a
significantly under-inflated tire long as the malfunction exists.
receiver located in the vehicle.
causes the tire to overheat and can When the malfunction indicator is
Each tire, including the spare (if
lead to tire failure. Under-inflation illuminated, the system may not be
provided), should be checked
also reduces fuel efficiency and tire able to detect or signal low tire
monthly when cold and inflated to
tread life, and may affect the pressure as intended. TPMS
the inflation pressure recommended
vehicle's handling and stopping malfunctions may occur for a variety
by the vehicle manufacturer on the
ability. of reasons, including the installation
vehicle placard or tire inflation
Please note that the TPMS is not a of replacement or alternate tires or
pressure label. (If your vehicle has
substitute for proper tire wheels on the vehicle that prevent
tires of a different size than the size
maintenance, and it is the driver's the TPMS from functioning properly.
indicated on the vehicle placard or
responsibility to maintain correct tire Always check the TPMS malfunction
pressure, even if under-inflation has telltale after replacing one or more
tires or wheels on your vehicle to
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (48,1)
ensure that the replacement or and wheel assembly. The TPMS inflated to the correct inflation
alternate tires and wheels allow the sensors monitor the air pressure in pressure. Using the DIC, tire
TPMS to continue to function the tires and transmits the tire pressure levels can be viewed. For
properly. pressure readings to a receiver additional information and details
See Tire Pressure Monitor located in the vehicle. about the DIC operation and
Operation on page 10‑48. displays see Driver Information
Center (DIC) on page 5‑21.
Federal Communications The low tire pressure warning light
Commission (FCC) Rules and may come on in cool weather when
with Industry Canada the vehicle is first started, and then
Standards turn off as the vehicle is driven. This
See Radio Frequency Statement on could be an early indicator that the
When a low tire pressure condition air pressure is getting low and
page 13‑20 for information
is detected, the TPMS illuminates needs to be inflated to the proper
regarding Part 15 of the Federal
the low tire pressure warning light pressure.
Communications Commission (FCC)
located on the instrument cluster.
Rules and with Industry Canada A Tire and Loading Information label
If the warning light comes on, stop
Standards RSS-GEN/210/220/310. shows the size of the original
as soon as possible and inflate the
equipment tires and the correct
tires to the recommended pressure
Tire Pressure Monitor shown on the tire loading
inflation pressure for the tires when
Operation they are cold. See Vehicle Load
information label. See Vehicle Load
Limits on page 9‑14, for an example
This vehicle may have a Tire Limits on page 9‑14.
of the Tire and Loading Information
Pressure Monitor System (TPMS). A message to check the pressure in label and its location. Also see Tire
The TPMS is designed to warn the a specific tire displays in the Driver Pressure on page 10‑45.
driver when a low tire pressure Information Center (DIC). The low
condition exists. TPMS sensors are tire pressure warning light and the
mounted onto each tire and wheel DIC warning message come on at
assembly, excluding the spare tire each ignition cycle until the tires are
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (49,1)
The TPMS can warn about a low TPMS Malfunction Light and
. The TPMS sensor matching
tire pressure condition but it does Message process was not done or not
not replace normal tire completed successfully after
maintenance. See Tire Inspection The TPMS will not function properly rotating the tires. The
on page 10‑51, Tire Rotation on if one or more of the TPMS sensors malfunction light and the DIC
page 10‑51 and Tires on are missing or inoperable. When the message should go off after
page 10‑38. system detects a malfunction, the successfully completing the
low tire pressure warning light sensor matching process. See
Notice: Tire sealant materials are flashes for about one minute and "TPMS Sensor Matching
not all the same. A non-approved then stays on for the remainder of Process" later in this section
tire sealant could damage the the ignition cycle. A DIC warning
TPMS sensors. TPMS sensor message also displays. The low tire
. One or more TPMS sensors are
damage caused by using an pressure warning light and DIC missing or damaged. The DIC
incorrect tire sealant is not warning message come on at each message and the TPMS
covered by the vehicle warranty. ignition cycle until the problem is malfunction light should go off
Always use only the corrected. Some of the conditions when the TPMS sensors are
GM-approved tire sealant that can cause these to come installed and the sensor
available through your dealer or on are: matching process is performed
included in the vehicle. successfully. See your dealer for
. One of the road tires has been service.
replaced with the spare tire. The
spare tire does not have a
. Replacement tires or wheels do
TPMS sensor. The malfunction not match the original equipment
light and DIC message should tires or wheels. Tires and wheels
go off after the road tire is other than those recommended
replaced and the sensor could prevent the TPMS from
matching process is performed functioning properly. See Buying
successfully. See "TPMS Sensor New Tires on page 10‑53.
Matching Process" later in this
section.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (50,1)
9. Proceed to the passenger side Replace the tire if: Tire Rotation
rear tire, and repeat the
procedure in Step 7.
. The indicators at three or Tires should be rotated every
more places around the tire 12 000 km (7,500 mi). See
10. Proceed to the driver side rear can be seen.
tire, and repeat the procedure Maintenance Schedule on
in Step 7. The horn sounds two . There is cord or fabric page 11‑2.
times to indicate the sensor showing through the tire's Tires are rotated to achieve a
identification code has been rubber. uniform wear for all tires. The
matched to the driver side rear first rotation is the most
tire, and the TPMS sensor
. The tread or sidewall is
matching process is no longer cracked, cut, or snagged important.
active. The TIRE LEARNING deep enough to show cord or Anytime unusual wear is
ACTIVE message on the DIC fabric. noticed, rotate the tires as soon
display screen goes off. as possible, check for proper tire
. The tire has a bump, bulge,
11. Turn the ignition to LOCK/OFF. or split. inflation pressure, and check for
12. Set all four tires to the damaged tires or wheels. If the
. The tire has a puncture, cut, unusual wear continues after the
recommended air pressure
or other damage that cannot rotation, check the wheel
level as indicated on the Tire
and Loading Information label. be repaired well because of alignment. See When It Is Time
the size or location of the for New Tires on page 10‑52
Tire Inspection damage. and Wheel Replacement on
page 10‑57.
We recommend that the tires,
including the spare tire, if the
vehicle has one, be inspected
for signs of wear or damage at
least once a month.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (52,1)
Reset the Tire Pressure Monitor Lightly coat the center of the
System. See Tire Pressure wheel hub with wheel bearing
Monitor Operation on grease after a wheel change or
page 10‑48. tire rotation to prevent corrosion
Check that all wheel nuts are or rust build-up. Do not get
properly tightened. See “Wheel grease on the flat wheel
Nut Torque” under Capacities mounting surface or on the
and Specifications on wheel nuts or bolts.
page 12‑2.
When It Is Time for New
{ WARNING Tires
Use this rotation pattern when Factors such as maintenance,
rotating the tires. Rust or dirt on a wheel, or on the temperatures, driving speeds,
parts to which it is fastened, can vehicle loading, and road conditions
Do not include the compact make wheel nuts become loose affect the wear rate of the tires.
spare tire in the tire rotation. after time. The wheel could come
Adjust the front and rear tires to off and cause an accident. When
the recommended inflation changing a wheel, remove any
pressure on the Tire and rust or dirt from places where the
Loading Information label after wheel attaches to the vehicle. In
an emergency, a cloth or a paper
the tires have been rotated. See
towel can be used; however, use
Tire Pressure on page 10‑45
a scraper or wire brush later to
and Vehicle Load Limits on remove all rust or dirt.
page 9‑14.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (53,1)
number is molded onto the tire's Winter tires with the same speed
sidewall near the tire size. If the rating as the original equipment { WARNING
tires have an all-season tread tires may not be available for H, Mixing tires of different sizes,
design, the TPC Spec number V, W, Y and ZR speed rated brands, or types may cause
will be followed by MS for mud tires. Never exceed the winter loss of control of the vehicle,
and snow. See Tire Sidewall tire's maximum speed capability resulting in a crash or other
Labeling on page 10‑40. when using winter tires with a vehicle damage. Use the
GM recommends replacing worn lower speed rating. correct size, brand, and type
tires in complete sets of four. of tires on all wheels.
Uniform tread depth on all tires { WARNING
will help to maintain the Tires could explode during
performance of the vehicle. improper service. Attempting { WARNING
Braking and handling to mount or dismount a tire
performance may be adversely could cause injury or death. Using bias-ply tires on the
affected if all the tires are not Only your dealer or authorized vehicle may cause the wheel
replaced at the same time. tire service center should rim flanges to develop cracks
If proper rotation and mount or dismount the tires. after many miles of driving.
maintenance have been done, A tire and/or wheel could fail
all four tires should wear out at suddenly and cause a crash.
about the same time. See Tire Use only radial-ply tires with
Rotation on page 10‑51 for the wheels on the vehicle.
information on proper tire
rotation. However, if it is If the vehicle tires must be
necessary to replace only one replaced with a tire that does not
axle set of worn tires, place the have a TPC Spec number, make
new tires on the rear axle.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (55,1)
sure they are the same size, may be affected. If the vehicle has Uniform Tire Quality
load range, speed rating, and electronic systems such as antilock
brakes, rollover airbags, traction
Grading
construction (radial) as the
original tires. control, electronic stability control, Quality grades can be found
or All-Wheel Drive, the performance where applicable on the tire
Vehicles that have a tire of these systems can also be sidewall between tread shoulder
pressure monitoring system affected. and maximum section width. For
could give an inaccurate example:
low-pressure warning if non-TPC { WARNING
Spec rated tires are installed. Treadwear 200 Traction AA
See Tire Pressure Monitor If different sized wheels are used, Temperature A
System on page 10‑47. there may not be an acceptable
level of performance and safety if The following information relates
The Tire and Loading tires not recommended for those to the system developed by the
Information label indicates the wheels are selected. This United States National Highway
original equipment tires on the increases the chance of a crash Traffic Safety Administration
vehicle. See Vehicle Load Limits and serious injury. Only use GM (NHTSA), which grades tires by
on page 9‑14. specific wheel and tire systems treadwear, traction, and
developed for the vehicle, and temperature performance. This
Different Size Tires and have them properly installed by a applies only to vehicles sold in
Wheels GM certified technician. the United States. The grades
are molded on the sidewalls of
If wheels or tires are installed that most passenger car tires. The
are a different size than the original See Buying New Tires on
equipment wheels and tires, vehicle page 10‑53 and Accessories and Uniform Tire Quality Grading
performance, including its braking, Modifications on page 10‑2. (UTQG) system does not apply
ride and handling characteristics, to deep tread, winter tires,
stability, and resistance to rollover compact spare tires, tires with
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (56,1)
nominal rim diameters of graded 150 would wear one and straight-ahead braking traction
10 to 12 inches (25 to 30 cm), one-half (1½) times as well on tests, and does not include
or to some limited-production the government course as a tire acceleration, cornering,
tires. graded 100. The relative hydroplaning, or peak traction
While the tires available on performance of tires depends characteristics.
General Motors passenger cars upon the actual conditions of
Temperature – A, B, C
and light trucks may vary with their use, however, and may
depart significantly from the The temperature grades are A
respect to these grades, they
norm due to variations in driving (the highest), B, and C,
must also conform to federal
habits, service practices and representing the tire's resistance
safety requirements and
differences in road to the generation of heat and its
additional General Motors Tire
characteristics and climate. ability to dissipate heat when
Performance Criteria (TPC)
tested under controlled
standards. Traction – AA, A, B, C conditions on a specified indoor
All Passenger Car Tires Must The traction grades, from laboratory test wheel. Sustained
Conform to Federal Safety highest to lowest, are AA, A, B, high temperature can cause the
Requirements In Addition To and C. Those grades represent material of the tire to degenerate
These Grades. the tire's ability to stop on wet and reduce tire life, and
Treadwear pavement as measured under excessive temperature can lead
controlled conditions on to sudden tire failure. The grade
The treadwear grade is a specified government test C corresponds to a level of
comparative rating based on the surfaces of asphalt and performance which all
wear rate of the tire when tested concrete. A tire marked C may passenger car tires must meet
under controlled conditions on a have poor traction performance. under the Federal Motor Safety
specified government test Warning: The traction grade Standard No. 109. Grades B and
course. For example, a tire assigned to this tire is based on A represent higher levels of
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (57,1)
{ WARNING { WARNING
Getting under a vehicle when it is Lifting a vehicle and getting under
lifted on a jack is dangerous. it to do maintenance or repairs is
If the vehicle slips off the jack, dangerous without the
you could be badly injured or appropriate safety equipment and
killed. Never get under a vehicle training. If a jack is provided with
when it is supported only by the vehicle, it is designed only for
a jack. changing a flat tire. If it is used for
anything else, you or others could
be badly injured or killed if the
vehicle slips off the jack. If a jack
4. Position the jack lift head at the { WARNING is provided with the vehicle, only
jack location nearest the flat tire.
The location is indicated by a Raising the vehicle with the jack use it for changing a flat tire.
mark on the bottom edge of the improperly positioned can
front and rear door plastic damage the vehicle and even 6. Place the jack under the vehicle.
molding. The jack must not be make the vehicle fall. To help
used in any other position. avoid personal injury and vehicle
5. Place the jack notch under the damage, be sure to fit the jack lift
frame rail seam. head into the proper location
before raising the vehicle.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (63,1)
Notice: Improperly tightened 16. Lower the jack all the way and
wheel nuts can lead to brake remove the jack from under the WARNING (Continued)
pulsation and rotor damage. To vehicle.
avoid expensive brake repairs, cause injury. In a sudden stop or
17. Tighten the wheel nuts firmly collision, loose equipment could
evenly tighten the wheel nuts in with the wheel wrench.
the proper sequence and to the strike someone. Store all these in
proper torque specification. See When reinstalling the wheel cover or the proper place.
Capacities and Specifications on center cap on the full-size tire,
page 12‑2 for the wheel nut tighten all five plastic caps hand
torque specification. snug with the aid of the wheel
wrench and tighten them with the
wheel wrench an additional
one-quarter of a turn.
Notice: Wheel covers will not fit
on the vehicle's compact spare.
If you try to put a wheel cover on
the compact spare, the cover or
the spare could be damaged.
Storing a Flat or Spare Tire
and Tools
1. Cable
{ WARNING 2. Liftgate Hinges
15. Tighten the wheel nuts firmly in 3. Center of the Wheel
Storing a jack, a tire, or other
a crisscross sequence, as
shown. equipment in the passenger 4. Door Striker
compartment of the vehicle could
(Continued)
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (66,1)
To store the flat tire: 4. Pull the cable (1) through the
door striker (4) then the center of
the wheel (3).
Compact Spare Tire (50 mph). To conserve the tread of Jump Starting
the spare tire, have the standard tire
repaired or replaced as soon as For more information about the
{ WARNING convenient and return the spare tire vehicle battery, see Battery on
to the storage area. page 10‑23.
Driving with more than one
compact spare tire at a time could Notice: When the compact spare Jump starting can be used on
result in loss of braking and is installed, do not take the vehicles with run-down batteries by
handling. This could lead to a vehicle through an automatic car using jumper cables and another
crash and you or others could be wash with guide rails. The vehicle.
injured. Use only one compact compact spare can get caught on
spare tire at a time. the rails which can damage the
tire, wheel, and other parts of the
{ WARNING
vehicle. Batteries can hurt you. They can
If this vehicle has a compact spare be dangerous because:
tire, it was fully inflated when new; Do not use the compact spare on
however, it can lose air over time. other vehicles. . They contain acid that can
Check the inflation pressure Do not mix the compact spare tire or burn you.
regularly. It should be 420 kPa wheel with other wheels or tires. . They contain gas that can
(60 psi). They will not fit. Keep the spare tire explode or ignite.
Stop as soon as possible and check and its wheel together. . They contain enough
that the spare tire is correctly Notice: Tire chains will not fit the electricity to burn you.
inflated after being installed on the compact spare. Using them can
vehicle. The compact spare tire is damage the vehicle and the If you do not follow these steps
designed for temporary use only. chains. Do not use tire chains on exactly, some or all of these
The vehicle will perform differently the compact spare. things can hurt you.
with the spare tire installed and it is
recommended that the vehicle
speed be limited to 80 km/h
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (68,1)
Be sure to use the following steps to order, making sure that the
{ WARNING do it safely. Ignoring these steps cables do not touch each other or
could result in costly damage to the other metal.
Using an open flame near a vehicle that would not be covered
battery can cause battery gas to by the warranty.
explode. People have been hurt
doing this, and some have been Trying to start the vehicle by
blinded. Use a flashlight if you pushing or pulling it will not work,
need more light. and it could damage the vehicle.
Notice: If any accessories are left
Be sure the battery has enough
on or plugged in during the jump
water. You do not need to add
starting procedure, they could be
water to the battery installed in damaged. The repairs would not
your new vehicle. But if a battery be covered by the vehicle
has filler caps, be sure the right warranty. Whenever possible,
amount of fluid is there. If it is low, turn off or unplug all accessories
add water to take care of that on either vehicle when jump
first. If you do not, explosive gas 1. Remote Positive (+) Terminal
starting the vehicle.
could be present. 2. Remote Negative (−) Terminal
Notice: If the jumper cables are
Battery fluid contains acid that connected or removed in the 1. The vehicle used to jump start
can burn you. Do not get it on wrong order, electrical shorting must have 12-volt battery with a
you. If you accidentally get it in may occur and damage the negative ground.
your eyes or on your skin, flush vehicle. The repairs would not be Notice: Only use a vehicle that
the place with water and get covered by the vehicle warranty. has a 12-volt system with a
medical help immediately. Always connect and remove the negative ground for jump
jumper cables in the correct starting. If the other vehicle does
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (69,1)
11. Start the vehicle with the good Towing home. The two most common types
battery and run the engine. of recreational vehicle towing are
known as dinghy towing and dolly
12. Press the unlock symbol on the Towing the Vehicle towing. Dinghy towing is towing the
remote keyless entry
transmitter to disarm the Notice: Incorrectly towing a vehicle with all four wheels on the
security system, if equipped. disabled vehicle may cause ground. Dolly towing is towing the
damage. The damage would not vehicle with two wheels on the
13. Try to start the vehicle that had be covered by the vehicle ground and two wheels up on a
the dead battery. If it will not warranty. device known as a dolly.
start after a few tries, it needs
service. Have the vehicle towed on a flatbed Here are some important things to
car carrier. A wheel lift tow truck consider before recreational vehicle
Notice: If the jumper cables are could damage the vehicle. towing:
connected or removed in the
wrong order, electrical shorting Consult your dealer or a . What is the towing capacity of
may occur and damage the professional towing service if the the towing vehicle? Be sure to
vehicle. The repairs would not be disabled vehicle must be towed. read the tow vehicle
covered by the vehicle warranty. manufacturer's
To tow the vehicle behind another recommendations.
Always connect and remove the vehicle for recreational purposes,
jumper cables in the correct such as behind a motor home, see . What is the distance that will be
order, making sure that the “Recreational Vehicle Towing” in this travelled? Some vehicles have
cables do not touch each other or section. restrictions on how far and how
other metal. long they can tow.
Jumper Cable Removal Recreational Vehicle . Is the proper towing equipment
Reverse the sequence exactly when Towing going to be used? See your
dealer or trailering professional
removing the jumper cables. Recreational vehicle towing means for additional advice and
towing the vehicle behind another equipment recommendations.
vehicle – such as behind a motor
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (71,1)
2. Shift the transmission to Dolly Towing (All-Wheel‐Drive To tow the vehicle from the front
P (Park). Vehicles) with the rear wheels on the ground,
3. Turn the ignition key to do the following:
All-wheel‐drive vehicles should not
LOCK/OFF. be towed with two wheels on the 1. Put the front wheels on a dolly.
4. Install fuse 32, the Discrete ground. To properly tow these 2. Move the shift lever to P (Park).
Logic Ignition Switch fuse. See vehicles, they should be placed on
a platform trailer with all four wheels 3. Set the parking brake.
Instrument Panel Fuse Block on
page 10‑36. off of the ground or dinghy towed 4. Secure the vehicle to the dolly.
from the front.
5. Start the engine and let it idle for 5. Follow the dolly manufacturer's
more than three minutes before Dolly Towing (Front-Wheel‐ instructions for preparing the
driving the vehicle. Drive Vehicles) vehicle and dolly for towing.
Notice: Too much or too little 6. Release the parking brake.
fluid can damage the
transmission. Be sure that the
transmission fluid is at the proper
level before towing with all four
wheels on the ground.
Notice: Do not tow a vehicle with
the front drive wheels on the
ground if one of the front tires is
a compact spare tire. Towing with
two different tire sizes on the
front of the vehicle can cause
severe damage to the
transmission.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (73,1)
product usage, necessary safety repaired. Foreign materials such as that are made for a basecoat/
precautions, and appropriate calcium chloride and other salts, ice clearcoat paint finish on the
disposal of any vehicle care melting agents, road oil and tar, tree vehicle.
product. sap, bird droppings, chemicals from To keep the paint finish looking new,
Notice: Avoid using industrial chimneys, etc., can keep the vehicle garaged or
high-pressure washes closer than damage the vehicle's finish if they covered whenever possible.
30 cm (12 in) to the surface of the remain on painted surfaces. Wash
vehicle. Use of power washers the vehicle as soon as possible. Protecting Exterior Bright Metal
exceeding 8,274 kPa (1,200 psi) If necessary, use non-abrasive Parts
can result in damage or removal cleaners that are marked safe for Regularly clean bright metal parts
of paint and decals. painted surfaces to remove foreign with water or chrome polish on
matter. chrome or stainless steel trim,
Rinse the vehicle well, before
washing and after, to remove all Occasional hand waxing or mild if necessary.
cleaning agents completely. If they polishing should be done to remove For aluminum, never use auto or
are allowed to dry on the surface, residue from the paint finish. See chrome polish, steam, or caustic
they could stain. your dealer for approved cleaning soap to clean. A coating of wax,
products. rubbed to a high polish, is
Dry the finish with a soft, clean
Do not apply waxes or polishes to recommended for all bright metal
chamois or an all-cotton towel to
uncoated plastic, vinyl, rubber, parts.
avoid surface scratches and water
spotting. decals, simulated wood, or flat paint
as damage can occur. Cleaning Exterior Lamps/
Finish Care Lenses and Emblems
Notice: Machine compounding or
Application of aftermarket clearcoat aggressive polishing on a Use only lukewarm or cold water, a
sealant/wax materials is not basecoat/clearcoat paint finish soft cloth, and a car washing soap
recommended. If painted surfaces may damage it. Use only to clean exterior lamps, lenses and
are damaged, see your dealer to non-abrasive waxes and polishes emblems. Follow instructions under
have the damage assessed and "Washing the Vehicle" in this
section.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (75,1)
Windshield and Wiper Blades clean cloth. See Recommended calcium, or sodium chloride.
Fluids and Lubricants on These chlorides are used on
Clean the outside of the windshield
page 11‑12. roads for conditions such as ice
with glass cleaner.
and dust. Always wash the
Clean rubber blades using a lint-free Tires chrome with soap and water after
cloth or paper towel soaked with Use a stiff brush with tire cleaner to exposure.
windshield washer fluid or a mild clean the tires. Notice: To avoid surface damage,
detergent. Wash the windshield
Notice: Using petroleum-based do not use strong soaps,
thoroughly when cleaning the
tire dressing products on the chemicals, abrasive polishes,
blades. Bugs, road grime, sap, and
vehicle may damage the paint cleaners, brushes, or cleaners
a buildup of vehicle wash/wax
finish and/or tires. When applying that contain acid on aluminum or
treatments may cause wiper
a tire dressing, always wipe off chrome-plated wheels. Use only
streaking.
any overspray from all painted approved cleaners. Also, never
Replace the wiper blades if they are surfaces on the vehicle. drive a vehicle with aluminum or
worn or damaged. Damage can be chrome-plated wheels through an
caused by extreme dusty Wheels and Trim — Aluminum automatic car wash that uses
conditions, sand, salt, heat, sun, or Chrome silicone carbide tire cleaning
snow, and ice. Use a soft, clean cloth with mild brushes. Damage could occur
soap and water to clean the wheels. and the repairs would not be
Weatherstrips covered by the vehicle warranty.
After rinsing thoroughly with clean
Apply silicone grease on water, dry with a soft, clean towel.
weatherstrips to make them last Steering, Suspension, and
A wax may then be applied.
longer, seal better, and not stick or Chassis Components
squeak. Lubricate weatherstrips Notice: Chrome wheels and other
Visually inspect the front and rear
once a year. Black marks from chrome trim may be damaged if
suspension and steering system for
rubber material on painted surfaces the vehicle is not washed after
damaged, loose, or missing parts or
can be removed by rubbing with a driving on roads that have been
signs of wear. Inspect the power
sprayed with magnesium,
steering for proper hook-up, binding,
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (76,1)
leaks, cracks, chafing, etc. Visually material to parts repaired or Interior Care
check constant velocity joints, replaced to restore corrosion
rubber boots, and axle seals for protection. To prevent dirt particle abrasions,
leaks. regularly clean the vehicle's interior.
Original manufacturer replacement Immediately remove any soils. Note
Body Component Lubrication parts will provide the corrosion that newspapers or dark garments
protection while maintaining the that can transfer color to home
Lubricate all key lock cylinders, vehicle warranty.
hood hinges, liftgate hinges, and the furnishings can also permanently
steel fuel door hinge unless the Finish Damage transfer color to the vehicle's
components are plastic. Applying interior.
Quickly repair minor chips and
silicone grease on weatherstrips scratches with touch-up materials Use a soft bristle brush to remove
with a clean cloth will make them available from your dealer to avoid dust from knobs and crevices on the
last longer, seal better, and not stick corrosion. Larger areas of finish instrument cluster. Using a mild
or squeak. damage can be corrected in your soap solution, immediately remove
dealer's body and paint shop. hand lotions, sunscreen, and insect
Underbody Maintenance repellent from all interior surfaces or
Use plain water to flush dirt and Chemical Paint Spotting permanent damage may result.
debris from the vehicle's underbody. Airborne pollutants can fall upon Your dealer may have products for
Your dealer or an underbody car and attack painted vehicle surfaces cleaning the interior. Use cleaners
washing system can do this. If not causing blotchy, ring-shaped specifically designed for the
removed, rust and corrosion can discolorations, and small, irregular surfaces being cleaned to prevent
develop. dark spots etched into the paint permanent damage. Apply all
Sheet Metal Damage surface. cleaners directly to the cleaning
cloth. Do not spray cleaners directly
If the vehicle is damaged and on any switches or controls.
requires sheet metal repair or Cleaners should be removed
replacement, make sure the body quickly. Never allow cleaners to
repair shop applies anti-corrosion
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (77,1)
remain on the surface being 3.78 L (1 gal) of water. Notice: Cleaning the windshield
cleaned for extended periods A concentrated soap solution will with water during the first three to
of time. leave a residue that creates six months of ownership will
Cleaners may contain solvents that streaks and attracts dirt. Do not reduce tendency to fog.
can become concentrated in the use solutions that contain strong
or caustic soap. Speaker Covers
interior. Before using cleaners, read
and adhere to all safety instructions . Do not heavily saturate the Vacuum around a speaker cover
on the label. While cleaning the upholstery when cleaning. gently, so that the speaker will not
interior, maintain adequate be damaged. Clean spots with just
. Do not use solvents or cleaners water and mild soap.
ventilation by opening the doors and containing solvents.
windows. Coated Moldings
To prevent damage, do not clean Interior Glass
Coated moldings should be cleaned.
the interior using the following To clean, use a terry cloth fabric
cleaners or techniques: dampened with water. Wipe droplets
. When lightly soiled, wipe with a
left behind with a clean dry cloth. sponge or soft lint-free cloth
. Never use a razor or any other dampened with water.
sharp object to remove a soil Commercial glass cleaners may be
from any interior surface. used, if necessary, after cleaning . When heavily soiled, use warm
the interior glass with plain water. soapy water.
. Never use a brush with stiff
bristles. Notice: To prevent scratching,
never use abrasive cleaners on
. Never rub any surface automotive glass. Abrasive
aggressively or with excessive cleaners or aggressive cleaning
pressure. may damage the rear window
. Do not use laundry detergents or defogger.
dishwashing soaps with
degreasers. For liquid cleaners,
use approximately 20 drops per
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (78,1)
Fabric/Carpet/Suede 3. Start on the outside edge of the Cleaning High Gloss Surfaces
soil and gently rub toward the and Vehicle Information and
Start by vacuuming the surface
center. Fold the cleaning cloth to Radio Displays
using a soft brush attachment. If a
a clean area frequently to
rotating brush attachment is being For vehicles with high gloss
prevent forcing the soil in to the
used during vacuuming, only use it surfaces or vehicle displays, use a
fabric.
on the floor carpet. Before cleaning, microfiber cloth to wipe surfaces.
gently remove as much of the soil 4. Continue gently rubbing the Before wiping the surface with the
as possible using one of the soiled area until there is no microfiber cloth, use a soft bristle
following techniques: longer any color transfer from brush to remove dirt that could
the soil to the cleaning cloth. scratch the surface. Then use the
. Gently blot liquids with a paper
towel. Continue blotting until no 5. If the soil is not completely microfiber cloth by gently rubbing to
more soil can be removed. removed, use a mild soap clean. Never use window cleaners
solution followed only by club or solvents. Periodically hand wash
. For solid soils, remove as much the microfiber cloth separately,
soda or plain water.
as possible prior to vacuuming. using mild soap. Do not use bleach
If the soil is not completely or fabric softener. Rinse thoroughly
To clean:
removed, it may be necessary to and air dry before next use.
1. Saturate a clean lint-free use a commercial upholstery
colorfast cloth with water or club cleaner or spot lifter. Test a small Notice: Do not attach a device
soda. Microfiber cloth is hidden area for colorfastness before with a suction cup to the display.
recommended to prevent lint using a commercial upholstery This may cause damage and
transfer to the fabric or carpet. cleaner or spot lifter. If ring would not be covered by the
formation occurs, clean the entire warranty.
2. Remove excess moisture by
gently wringing until water does fabric or carpet.
not drip from the cleaning cloth. Following the cleaning process, a
paper towel can be used to blot
excess moisture.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (79,1)
Instrument Panel, Leather, Do not use cleaners that increase Care of Safety Belts
Vinyl, and Other Plastic gloss, especially on the instrument
Keep belts clean and dry.
Surfaces panel. Reflected glare can decrease
visibility through the windshield
Use a soft microfiber cloth under certain conditions. { WARNING
dampened with water to remove
dust and loose dirt. For a more Notice: Use of air fresheners may Do not bleach or dye safety belts.
thorough cleaning, use a soft cause permanent damage to It may severely weaken them. In
microfiber cloth dampened with a plastics and painted surfaces. a crash, they might not be able to
mild soap solution. If an air freshener comes in provide adequate protection.
contact with any plastic or Clean safety belts only with mild
Notice: Soaking or saturating painted surface in the vehicle,
leather, especially perforated soap and lukewarm water.
blot immediately and clean with a
leather, as well as other interior soft cloth dampened with a mild
surfaces, may cause permanent
damage. Wipe excess moisture
soap solution. Damage caused by Floor Mats
air fresheners would not be
from these surfaces after covered by the vehicle warranty.
cleaning and allow them to dry { WARNING
naturally. Never use heat, steam, Cargo Cover and
spot lifters, or spot removers. Do Convenience Net If a floor mat is the wrong size or
not use cleaners that contain is not properly installed, it can
Wash with warm water and mild interfere with the pedals.
silicone or wax-based products.
detergent. Do not use chlorine Interference with the pedals can
Cleaners containing these
bleach. Rinse with cold water, and cause unintended acceleration
solvents can permanently change
then dry completely. and/or increased stopping
the appearance and feel of leather
or soft trim and are not distance which can cause a crash
recommended. and injury. Make sure the floor
mat does not interfere with the
pedals.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (80,1)
Use the following guidelines for Removing and Replacing the The driver side floor mat is held in
proper floor mat usage. Floor Mat place by two retainers.
. The original equipment floor 1. Pull up on the rear of the floor
mats were designed for your mat to unlock each retainer and
vehicle. If the floor mats need remove.
replacing, it is recommended 2. Reinstall by lining up the floor
that GM certified floor mats be mat retainer openings over the
purchased. Non-GM floor mats carpet retainers and snap into
may not fit properly and may position.
interfere with the accelerator or
brake pedal. Always check that 3. Make sure the floor mat is
the floor mats do not interfere properly secured and verify that
with the pedals. it does not interfere with the
pedals.
. Use the floor mat with the
correct side up. Do not turn
it over.
. Do not place anything on top of
the driver side floor mat.
. Use only a single floor mat on
the driver side.
. Do not place one floor mat on
top of another.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (1,1)
Usage Fluid/Lubricant
Hood Latch Assembly, Secondary Lubriplate Lubricant Aerosol (GM Part No. 89021668, in
Latch, Pivots, Spring Anchor, and Canada 89021674) or lubricant meeting requirements of NLGI #2,
Release Pawl Category LB or GC-LB.
Hood and Door Hinges Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).
Power Liftgate Actuator Ball Joint Multi-Purpose Lubricant (GM Part No. 89021668, in Canada 89021674).
Weatherstrip Conditioning Weatherstrip Lubricant (GM Part No. 3634770, in Canada 10953518) or
Dielectric Silicone Grease (GM Part No. 12345579, in Canada 10953481).
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.
Odometer
Date Serviced By Services Performed
Reading
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (16,1)
Odometer
Date Serviced By Services Performed
Reading
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (1,1)
Vehicle Data
Capacities and Specifications
Capacities
Application
Metric English
Air Conditioning Refrigerant For the air conditioning system refrigerant type and
charge amount, see the refrigerant label under the
hood. See your dealer for more information.
Engine Cooling System
2.4L L4 Engine 7.8 L 8.2 qt
3.6L V6 Engine 10.2 L 10.8 qt
Engine Oil with Filter
2.4L L4 Engine 4.7 L 5.0 qt
3.6L V6 Engine 5.7 L 6.0 qt
Fuel Tank
2.4L L4 Engine 71.1 L 18.8 gal
3.6L V6 Engine 79.1 L 20.9 gal
Wheel Nut Torque 190 Y 140 lb ft
All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this
manual. Recheck fluid level after filling.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (3,1)
Engine Specifications
Engine VIN Code Transmission Spark Plug Gap
2.4L L4 K Automatic 0.9 mm (0.035 in)
3.6L V6 3 Automatic 1.1 mm (0.043 in)
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (4,1)
2.4L L4 Engine
3.6L V6 Engine
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (1,1)
40 days. If you do not agree with the STEP THREE — Canadian For further information concerning
decision given in your case, you Owners: In the event that you do eligibility in the Canadian Motor
may reject it and proceed with any not feel your concerns have been Vehicle Arbitration Plan (CAMVAP),
other venue for relief available addressed after following the call toll-free 1-800-207-0685, or call
to you. procedure outlined in Steps One the General Motors Customer Care
You may contact the BBB Auto Line and Two, General Motors of Canada Centre, 1-800-263-3777 (English),
Program using the toll-free Limited wants you to be aware of its 1-800-263-7854 (French),
telephone number or write them at participation in a no-charge or write to:
the following address: Mediation/Arbitration Program. Mediation/Arbitration Program
General Motors of Canada Limited c/o Customer Care Centre
BBB Auto Line Program has committed to binding arbitration
Council of Better Business Bureaus, General Motors of Canada Limited
of owner disputes involving Mail Code: CA1-163-005
Inc. factory-related vehicle service
4200 Wilson Boulevard 1908 Colonel Sam Drive
claims. The program provides for Oshawa, Ontario L1H 8P7
Suite 800 the review of the facts involved by
Arlington, VA 22203-1838 an impartial third party arbiter, and The inquiry should be accompanied
Telephone: 1-800-955-5100 may include an informal hearing by the Vehicle Identification
www.dr.bbb.org/goauto before the arbiter. The program is Number (VIN).
designed so that the entire dispute
This program is available in all settlement process, from the time
50 states and the District of you file your complaint to the final
Columbia. Eligibility is limited by decision, should be completed in
vehicle age, mileage, and other approximately 70 days. We believe
factors. General Motors reserves our impartial program offers
the right to change eligibility advantages over courts in most
limitations and/or discontinue its jurisdictions because it is informal,
participation in this program. quick, and free of charge.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (4,1)
Services Provided
. *Dealership Location If the vehicle cannot be received
Assistance: Information by the nearest GMC dealer due
. Flat Tire Change: If unable to regarding addresses and
change a flat tire, Roadside to scheduling conflicts, the
telephone numbers for GMC vehicle will be taken to a safe
Assistance will provide towing dealers.
service to the nearest authorized place where it will remain for up
GMC dealership. It is the
. Emergency Towing: Tow to the to 48 hours until it can be taken
owner's responsibility for the nearest dealer for warranty to the dealer. If the storage costs
repair or replacement of the tire. service if the vehicle cannot be exceed the amount authorized,
This service is limited to the driven. the owner is responsible to pay
transfer of the vehicle to the the difference at the time of
If the vehicle is involved in an service. Contact Roadside
repair facility. accident during the commission Assistance for more information
. Emergency Fuel Delivery: of a crime, administrative on authorized amounts.
Delivery of enough fuel for the violation, or breach of traffic
vehicle to get to the nearest regulations, Roadside . *Trip Interruption: This service
service station. Assistance will not provide is provided if you are prevented
service. When the vehicle is not from further usage of your
. Lock-Out Service: Service to accessible to be towed, all vehicle while traveling and it is
unlock the vehicle if you are maneuvers required to access it not possible for the nearest
locked out. will be at the owner's expense. GMC dealership to repair the
. Battery Jump Start: Service to vehicle the same day, requiring
If the vehicle is in another city the vehicle to stay at the
jump start a dead battery. outside of your residence, dealership for a night or more.
. *Emergency Messages: Roadside Assistance is limited If this happens, in addition to the
Transmission of urgent phone to moving the vehicle to the previously listed services and
messages. nearest dealer. If you would like prior to confirmation by the
the vehicle moved to a different dealership, you are entitled to
. *Emergency Calls: Call for
dealer, you will be asked to choose one of the following
emergency services.
cover the difference in cost at alternatives, within the limits of
the time of the move.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (9,1)
existing Roadside Assistance Assistance, depending on Canada are at the owner's expense
program guidelines. If the costs availability at the chosen and will be reimbursed by Roadside
exceed the amount authorized destination. Restrictions apply Assistance.
for these services, you must pay based on vehicle specifications.
the difference at the time of Services Not Included in Roadside
If you are on the road, taxi Assistance
service. service to the nearest bus
Roadside Assistance will station or airport will be Roadside Assistance does not
cover or reimburse services for the
coordinate hotel provided.
accommodations for all vehicle following:
. *Complimentary
travelers for up to two nights. Transportation for Vehicle Pick
. Events caused by fraud or bad
A rental car will be provided for Up: Transportation to pick up faith by the driver.
up to two days and the vehicle your vehicle after repairs are . Vehicle immobilization situations
must be returned to its original complete. Once the dealer has due to a major force or
destination, excluding vehicles reported that the vehicle has unforeseen circumstances, such
with a carrying capacity greater been repaired, Roadside as natural phenomena of an
than 3.5 tons. Assistance will provide bus or extraordinary nature,
Complimentary Transportation: If commercial airline one-way earthquakes, volcanic eruptions,
you prefer to continue your trip service (subject to availability) and other cyclonic storms.
to the intended destination or for the person designated by you . Vehicle immobilization situations
return to your place of to collect your vehicle at the arising from car accidents
residence, and the trip requires dealership's location if you or the caused by the driver of the
more than eight hours driving on designated person are not in the vehicle or third parties. This
the road, transportation for the same town or city as the means any occurrence that
driver and passengers by first dealership. causes physical injury to the
class bus or coach commercial *These services are not provided for occupants and/or the vehicle
airline will be provided to a U.S. or Canada residents. All caused by external forces.
location chosen by Roadside services provided in the U.S. and
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (10,1)
Coverage period in Canada), Transportation Options original receipts and can only be up
extended powertrain, and/or to the maximum amount allowed by
Warranty service can generally be
hybrid-specific warranties in both GM for shuttle service. In addition,
completed while you wait. However,
the U.S. and Canada. for U.S. customers, should you
if you are unable to wait, GM helps
Several Courtesy Transportation arrange transportation through a
to minimize inconvenience by
options are available to assist in friend or relative, limited
providing several transportation
reducing inconvenience when reimbursement for reasonable fuel
options. Depending on the
warranty repairs are required. expenses may be available. Claim
circumstances, your dealer can offer
amounts should reflect actual costs
Courtesy Transportation is not a one of the following:
and be supported by original
part of the New Vehicle Limited Shuttle Service receipts. See your dealer for
Warranty. A separate booklet information regarding the allowance
entitled “Limited Warranty and Shuttle service is the preferred
amounts for reimbursement of fuel
Owner Assistance Information” means of offering Courtesy
or other transportation costs.
furnished with each new vehicle Transportation. Dealers may provide
provides detailed warranty coverage shuttle service to get you to your Courtesy Rental Vehicle
information. destination with minimal interruption
Your dealer may arrange to provide
of your daily schedule. This includes
you with a courtesy rental vehicle or
one-way or round-trip shuttle service
reimburse you for a rental vehicle
within reasonable time and distance
that you obtain if the vehicle is kept
parameters of your dealer's area.
for an overnight warranty repair.
Public Transportation or Fuel Rental reimbursement will be limited
Reimbursement and must be supported by original
receipts. This requires that you sign
If the vehicle requires overnight
and complete a rental agreement
warranty repairs, and public
and meet state/provincial, local, and
transportation is used instead of
rental vehicle provider requirements.
your dealer's shuttle service, the
Requirements vary and may include
expense must be supported by
minimum age requirements,
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (14,1)
insurance coverage, credit card, etc. Collision Damage Repair Recycled original equipment parts
You are responsible for fuel usage may also be used for repair. These
charges and may also be
(U.S. and Canada) parts are typically removed from
responsible for taxes, levies, usage If the vehicle is involved in a vehicles that were total losses in
fees, excessive mileage, or rental collision and it is damaged, have the prior crashes. In most cases, the
usage beyond the completion of the damage repaired by a qualified parts being recycled are from
repair. technician using the proper undamaged sections of the vehicle.
It may not be possible to provide a equipment and quality replacement A recycled original equipment GM
like vehicle as a courtesy rental. parts. Poorly performed collision part may be an acceptable choice to
repairs diminish the vehicle resale maintain the vehicle's originally
Additional Program value, and safety performance can designed appearance and safety
Information be compromised in subsequent performance; however, the history of
collisions. these parts is not known. Such parts
All program options, such as shuttle are not covered by the GM New
service, may not be available at Collision Parts Vehicle Limited Warranty, and any
every dealer. Please contact your related failures are not covered by
Genuine GM Collision parts are new
dealer for specific information about that warranty.
parts made with the same materials
availability. All Courtesy
and construction methods as the Aftermarket collision parts are also
Transportation arrangements will be
parts with which the vehicle was available. These are made by
administered by appropriate dealer
originally built. Genuine GM companies other than GM and may
personnel.
Collision parts are the best choice to not have been tested for the vehicle.
General Motors reserves the right to ensure that the vehicle's designed As a result, these parts may fit
unilaterally modify, change, appearance, durability, and safety poorly, exhibit premature durability/
or discontinue Courtesy are preserved. The use of Genuine corrosion problems, and may not
Transportation at any time and to GM parts can help maintain the GM perform properly in subsequent
resolve all questions of claim New Vehicle Limited Warranty. collisions. Aftermarket parts are not
eligibility pursuant to the terms and covered by the GM New Vehicle
conditions described herein at its
sole discretion.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (15,1)
Limited Warranty, and any vehicle aftermarket collision parts. Some puts you in danger, or you are
failure related to such parts is not insurance companies will not instructed to move it by a police
covered by that warranty. specify aftermarket collision parts. officer.
When purchasing insurance, we Give only the necessary information
Repair Facility recommend that you ensure that the to police and other parties involved
GM also recommends that you vehicle will be repaired with GM in the crash.
choose a collision repair facility that original equipment collision parts.
meets your needs before you ever If such insurance coverage is not For emergency towing see
need collision repairs. Your dealer available from your current Roadside Assistance Program
may have a collision repair center insurance carrier, consider switching (Mexico) on page 13‑7 or Roadside
with GM-trained technicians and to another insurance carrier. Assistance Program (U.S. and
state‐of‐the‐art equipment, or be Canada) on page 13‑10.
If the vehicle is leased, the leasing
able to recommend a collision repair company may require you to have Gather the following information:
center that has GM-trained insurance that ensures repairs with
technicians and comparable
. Driver name, address, and
Genuine GM Original Equipment telephone number.
equipment. Manufacturer (OEM) parts or
Genuine Manufacturer replacement
. Driver license number.
Insuring the Vehicle
parts. Read the lease carefully, as . Owner name, address, and
Protect your investment in the GM you may be charged at the end of telephone number.
vehicle with comprehensive and the lease for poor quality repairs.
collision insurance coverage. There . Vehicle license plate number.
are significant differences in the If a Crash Occurs . Vehicle make, model, and
quality of coverage afforded by If there has been an injury, call model year.
various insurance policy terms. emergency services for help. Do not
Many insurance policies provide
. Vehicle Identification
leave the scene of a crash until all Number (VIN).
reduced protection to the GM matters have been taken care of.
vehicle by limiting compensation for Move the vehicle only if its position
. Insurance company and policy
damage repairs through the use of number.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (16,1)
To contact NHTSA, you may call Reporting Safety Defects In Canada, call 1-800-263-3777
the Vehicle Safety Hotline (English) or 1-800-263-7854
to the Canadian (French), or write:
toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
Government General Motors of Canada Limited
http://www.safercar.gov; or If you live in Canada, and you Customer Care Centre, Mail Code:
write to: believe that the vehicle has a safety CA1-163-005
defect, notify Transport Canada 1908 Colonel Sam Drive
Administrator, NHTSA immediately, and notify General Oshawa, Ontario L1H 8P7
1200 New Jersey Avenue, S.E. Motors of Canada Limited. Call
Washington, D.C. 20590 Transport Canada at
You can also obtain other 1-800-333-0510 or write to:
information about motor Transport Canada
vehicle safety from Road Safety Branch
http://www.safercar.gov. 80 rue Noel
Gatineau, QC J8Z 0A1
Vehicle Data Event Data Recorders These data can help provide a
better understanding of the
Recording and This vehicle is equipped with an circumstances in which crashes and
event data recorder (EDR). The injuries occur. NOTE: EDR data are
Privacy main purpose of an EDR is to recorded by your vehicle only if a
The vehicle has a number of record, in certain crash or near non-trivial crash situation occurs; no
computers that record information crash-like situations, such as an air data are recorded by the EDR under
about the vehicle’s performance and bag deployment or hitting a road normal driving conditions and no
how it is driven. For example, the obstacle, data that will assist in personal data (e.g., name, gender,
vehicle uses computer modules to understanding how a vehicle’s age, and crash location) are
monitor and control engine and systems performed. The EDR is recorded. However, other parties,
transmission performance, to designed to record data related to such as law enforcement, could
monitor the conditions for airbag vehicle dynamics and safety combine the EDR data with the type
deployment and deploy them in a systems for a short period of time, of personally identifying data
crash, and, if equipped, to provide typically 30 seconds or less. The routinely acquired during a crash
antilock braking to help the driver EDR in this vehicle is designed to investigation.
control the vehicle. These modules record such data as:
To read data recorded by an EDR,
may store data to help the dealer . How various systems in your special equipment is required, and
technician service the vehicle. vehicle were operating; access to the vehicle or the EDR is
Some modules may also store data needed. In addition to the vehicle
about how the vehicle is operated,
. Whether or not the driver and
passenger safety belts were manufacturer, other parties, such as
such as rate of fuel consumption or law enforcement, that have the
average speed. These modules may buckled/fastened;
.
special equipment, can read the
retain personal preferences, such as How far (if at all) the driver was information if they have access to
radio presets, seat positions, and depressing the accelerator and/ the vehicle or the EDR.
temperature settings. or brake pedal; and,
GM will not access this data or
. How fast the vehicle was share it with others except: with the
traveling. consent of the vehicle owner or,
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (20,1)
if the vehicle is leased, with the OnStar Terms and Conditions and GM vehicles does not use or record
consent of the lessee; in response Privacy Statement on the OnStar personal information or link with any
to an official request by police or website. other GM system containing
similar government office; as part of personal information.
GM's defense of litigation through Infotainment System
the discovery process; or, as
If the vehicle is equipped with a
Radio Frequency
required by law. Data that GM
collects or receives may also be navigation system as part of the Statement
used for GM research needs or may infotainment system, use of the This vehicle has systems that
be made available to others for system may result in the storage of operate on a radio frequency that
research purposes, where a need is destinations, addresses, telephone comply with Part 15 of the Federal
shown and the data is not tied to a numbers, and other trip information. Communications Commission (FCC)
specific vehicle or vehicle owner. See the infotainment manual for rules and with Industry Canada
information on stored data and for Standards RSS‐GEN/210/220/310.
deletion instructions.
OnStar® Operation is subject to the following
If the vehicle is equipped with Radio Frequency two conditions:
OnStar® and has an active 1. The device may not cause
subscription, additional data may be
Identification (RFID)
harmful interference.
collected through the OnStar RFID technology is used in some
system. This includes information vehicles for functions such as tire 2. The device must accept any
about the vehicle’s operation; about pressure monitoring and ignition interference received, including
collisions involving the vehicle; the system security, as well as in interference that may cause
use of the vehicle and its features; connection with conveniences such undesired operation of the
and, in certain situations, the as Remote Keyless Entry (RKE) device.
location and approximate GPS transmitters for remote door locking/ Changes or modifications to any of
speed of the vehicle. Refer to the unlocking and starting, and these systems by other than an
in-vehicle transmitters for garage authorized service facility could void
door openers. RFID technology in authorization to use this equipment.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (1,1)
OnStar 14-1
14-2 OnStar
Press the OnStar Emergency button OnStar Services equipped with automatic door locks,
> to get a priority connection to an and can help police locate the
Emergency Advisor available vehicle if it is stolen.
24/7 to: Emergency
. Get help for an emergency. With Automatic Crash Response, Navigation
the built-in system can automatically
. Be a Good Samaritan or OnStar navigation requires the
connect to help in most crashes,
respond to an AMBER Alert. Directions and Connections
even if help cannot be requested.
service plan.
. Get crisis assistance and
Press > to connect to an
evacuation routes. Press Q to receive directions or
Emergency Advisor. GPS
have them sent to the vehicle
technology is used to identify the
navigation screen, if equipped.
vehicle location and can provide
Destinations can also be forwarded
critical information to emergency
to the vehicle from MapQuest.com.
personnel. The Advisor is also
The OnStar mapping database is
trained to offer critical assistance in
continuously updated. For coverage
emergency situations before first
maps, see www.onstar.com (U.S.)
responders arrive.
www.onstar.ca (Canada).
Security Turn-by-Turn Navigation
OnStar provides services like Stolen 1. Press Q to connect to a live
Vehicle Assistance, Remote Ignition Advisor.
Block, and Roadside Assistance,
if the vehicle is equipped with these 2. Request directions.
services. OnStar can unlock the 3. Directions are downloaded to the
vehicle doors remotely, if it is vehicle.
4. Follow the voice-guided
commands.
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (3,1)
OnStar 14-3
Using Voice Commands 2. Say “Repeat.” System responds Destination Download: Press Q,
During a Planned Route with the last direction given, then then request the Advisor to
responds with “OnStar ready,” download directions to the
Cancel Route then a tone. navigation system in the vehicle.
1. Press =. System responds: 3. Say “Goodbye.” Exits voice After the call ends, press the “Go”
“OnStar ready,” then a tone. Say commands. button on the navigation screen to
“Cancel route.” System begin driving directions.
Get My Destination
responds: “Do you want to Destinations can also be
cancel directions?” 1. Press =. System responds: downloaded on the go. For
2. Say “Yes.” System responds: “OnStar ready,” then a tone. information about eNav, Destination
“OK, request completed, thank 2. Say “Get my destination.” Download, and coverage maps see
you, goodbye.” System responds with address www.onstar.com (U.S.),
and the distance to the www.onstar.ca (Canada).
Route Preview
destination, then responds with
1. Press =. System responds: “OnStar ready,” then a tone. Connections
“OnStar ready,” then a tone. 3. Say “Goodbye.” Exits voice OnStar Hands-Free Calling allows
2. Say “Route preview.” System commands. calls to be made and received from
responds with the next three the vehicle. The vehicle can also be
maneuvers. Other Navigation Services controlled from a cell phone through
Available from OnStar the OnStar RemoteLink mobile app.
3. Say “Goodbye.” Exits voice For coverage maps, see
commands. OnStar eNav: Allows subscribers
to send destinations from www.onstar.com (U.S.),
Repeat MapQuest.com to their Turn-by-Turn www.onstar.ca (Canada).
Navigation or screen-based Hands-Free Calling
1. Press =. System responds:
navigation system. When ready, the
“OnStar ready,” then a tone. directions will be downloaded to the 1. Press =. System responds:
vehicle. “OnStar ready.”
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (4,1)
14-4 OnStar
2. Say “Call.” System responds: End a Call Place a Call Using a Stored
“Please say the name or number Number
to call.” Press =. System responds: “Call
ended.” 1. Press =. System responds:
3. Say the entire number without
“OnStar ready.”
pausing, including a “1” and the Store a Name Tag for Speed
area code. System responds: Dialing 2. Say “Call <name tag>.” System
“OK calling.” responds: “OK, calling
1. Press =. System responds: <name tag>.”
Calling 911 Emergency “OnStar ready.”
Verify Minutes and Expiration
1. Press =. The system responds 2. Say “Store.” System responds:
“OnStar Ready,” followed by “Please say the number you Press = and say “Minutes” then
a tone. would like to store.” “Verify” to check how many minutes
3. Say the entire number without remain and their expiration date.
2. Say “Call.” The system responds
“Please say the name or number pausing. System responds: OnStar Mobile App
to call.” “Please say the name tag.”
Download the OnStar RemoteLink
3. Say “911” without pausing. The 4. Pick a name tag. System mobile app to select iPhone,
system responds “911.” responds: “About to store <name Android and Blackberry devices to
tag>. Does that sound OK?” check vehicle fuel level, oil life,
4. Say “Call.” The system responds
“OK, dialing 911.” 5. Say “Yes” or say “No” to try or tire pressure; to start the vehicle
again. System responds: “OK, (if equipped) or unlock it; or to
Retrieve My Number storing <name tag>.” connect to an OnStar Advisor. For
OnStar RemoteLink information and
1. Press =. System responds: compatibility, see www.onstar.com
“OnStar ready.” (U.S.), www.onstar.ca (Canada).
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is.”
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (5,1)
OnStar 14-5
14-6 OnStar
available and operating for features vehicle, damage to the vehicle in a TTY Users
to function properly. These systems crash, or wireless phone network
OnStar has the ability to
may not operate if the battery is congestion or jamming.
communicate to the deaf,
discharged or disconnected. See Radio Frequency Statement on hard-of-hearing, or speech-impaired
OnStar service cannot work unless page 13‑20 for information customers while in the vehicle. The
your vehicle is in a place where regarding Part 15 of the Federal available dealer-installed TTY
OnStar has an agreement with a Communications Commission (FCC) system can provide in-vehicle
wireless service provider for service rules and Industry Canada access to all of the OnStar services,
in that area, and the wireless Standards RSS-GEN/210/220/310. except Virtual Advisor and OnStar
service provider has coverage, Turn-by-Turn Navigation.
network capacity, reception, and Services for People with
technology compatible with OnStar Disabilities OnStar.com (U.S.) or OnStar.ca
service. Service involving location Advisors provide services to help (Canada)
information about the vehicle cannot subscribers with physical disabilities The website provides access to
work unless GPS signals are and medical conditions. account information, allows
available, unobstructed, and management of the OnStar
compatible with the OnStar Press Q for help with: subscription, and viewing of videos
hardware. OnStar service may not . Locating a gas station with an of each service. Get subscription
work if the OnStar equipment is not attendant to pump gas. plan pricing and sign up for OnStar
properly installed or it has not been Vehicle Diagnostics. Click on the
properly maintained. If equipment or
. Finding a hotel, restaurant, etc.,
“My Account” tab on the home
software is added, connected, that meets accessibility needs.
page. The website navigation and
or modified, OnStar service may not . Providing directions to the services provided may vary by
work. Other problems beyond the closest hospital or pharmacy in country.
control of OnStar may prevent urgent situations.
service such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (7,1)
OnStar 14-7
14-8 OnStar
Vehicle and Power Issues cannot be assured. Third parties THE SOFTWARE IS PROVIDED
may unlawfully intercept or access “AS IS,” WITHOUT WARRANTY OF
OnStar services require a vehicle
transmissions and private ANY KIND, EXPRESS OR
electrical system, wireless service,
communications without consent. IMPLIED, INCLUDING BUT NOT
and GPS satellite technologies to be
LIMITED TO THE WARRANTIES
available and operating for features OnStar - libcurl and unzip OF MERCHANTABILITY, FITNESS
to function properly. These systems acknowledgments FOR A PARTICULAR PURPOSE
may not operate if the battery is
Certain OnStar components include AND NONINFRINGEMENT OF
discharged or disconnected.
libcurl and unzip software. Below THIRD PARTY RIGHTS. IN NO
Add-on Electrical Equipment are the notices and licenses EVENT SHALL THE AUTHORS OR
associated with this software: COPYRIGHT HOLDERS BE
The OnStar system is integrated LIABLE FOR ANY CLAIM,
into the electrical architecture of the libcurl: DAMAGES OR OTHER LIABILITY,
vehicle. Do not add any electrical WHETHER IN AN ACTION OF
equipment. See Add-On Electrical COPYRIGHT AND PERMISSION
NOTICE CONTRACT, TORT OR
Equipment on page 9‑60. Added OTHERWISE, ARISING FROM,
electrical equipment may interfere Copyright (c) 1996 - 2010, Daniel OUT OF OR IN CONNECTION
with the operation of the OnStar Stenberg, <daniel@haxx.se>. WITH THE SOFTWARE OR THE
system and cause it to not operate. All rights reserved. USE OR OTHER DEALINGS IN
Privacy THE SOFTWARE.
Permission to use, copy, modify,
The complete OnStar Privacy and distribute this software for any Except as contained in this notice,
Statement may be found at purpose with or without fee is the name of a copyright holder shall
www.onstar.com (U.S.), hereby granted, provided that the not be used in advertising or
or www.onstar.ca (Canada). above copyright notice and this otherwise to promote the sale, use
Privacy-sensitive users of wireless permission notice appear in all or other dealings in this Software
communications are cautioned that copies. without prior written authorization of
the privacy of any information sent the copyright holder.
via wireless cellular communications
GMC Terrain/Terrain Denali Owner Manual - 2013 - crc2 - 9/24/12 Black plate (9,1)
OnStar 14-9
14-10 OnStar
INDEX i-1
i-2 INDEX
INDEX i-3
i-4 INDEX
INDEX i-5
i-6 INDEX
INDEX i-7
i-8 INDEX
INDEX i-9
i-10 INDEX
INDEX i-11
i-12 INDEX
Windows . . . . . . . . . . . . . . . . . . . . . . 2-16
Power . . . . . . . . . . . . . . . . . . . . . . . .2-17
Windshield
Wiper/Washer . . . . . . . . . . . . . . . . . 5-3
Winter
Driving . . . . . . . . . . . . . . . . . . . . . . . .9-12
Winter Tires . . . . . . . . . . . . . . . . . . 10-39
Wiper Blade Replacement . . . . 10-25
Wipers
Rear Washer . . . . . . . . . . . . . . . . . . 5-4