Professional Documents
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Introduction iii
Litho in U.S.A.
©
Part No. 22825342 C Third Printing 2014 General Motors LLC. All Rights Reserved.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (4,1)
2014 - 2nd crc - 5/14/13
iv Introduction
Introduction v
vi Introduction
2 NOTES
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (1,1)
2014 - 2nd crc - 5/14/13
In Brief 1-1
1-2 In Brief
Instrument Panel
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (3,1)
2014 - 2nd crc - 5/14/13
In Brief 1-3
1. Instrument Panel Illumination 9. Storage Area with USB Port 16. Cruise Control on page 9-35
Control on page 6-4. Inside (If Equipped). See (If Equipped).
2. Air Vents on page 8-7. Instrument Panel Storage on Adaptive Cruise Control on
page 4-1 and USB Port on page 9-37 (If Equipped).
3. Trunk Release. See Trunk on page 7-14.
page 2-14. Heated Steering Wheel on
10. Infotainment on page 7-1. page 5-3 (If Equipped).
Parking Assist Button. See
Assistance Systems for Parking 11. CD Player on page 7-12. Forward Collision Alert (FCA)
or Backing on page 9-46 (If 12. Electric Parking Brake. See System on page 9-48 (If
Equipped). Parking Brake on page 9-31. Equipped).
Lane Departure Warning (LDW) 13. Data Link Connector (Out of 17. Steering Wheel Controls on
Button. See Lane Departure View). See Malfunction page 5-3 (Out of View).
Warning (LDW) on page 9-54. Indicator Lamp on page 5-17. 18. Steering Wheel Adjustment on
4. Turn Signal Lever. See Turn and 14. Hood Release. See Hood on page 5-2.
Lane-Change Signals on page 10-4. 19. Horn on page 5-3.
page 6-3. 15. Instrument Panel Storage on 20. Steering Wheel Controls on
5. Instrument Cluster on page 5-9. page 4-1 (If Equipped). page 5-3.
Driver Information Center (DIC) Fuse Cover. See Instrument Driver Information Center
on page 5-27. Panel Fuse Block on Buttons. See Driver Information
6. Windshield Wiper/Washer on page 10-40. Center (DIC) on page 5-27.
page 5-4. 21. Ignition Positions (Keyless
7. Hazard Warning Flashers on Access) on page 9-15 or
page 6-3. Ignition Positions (Key Access)
8. Light Sensor. See Automatic on page 9-17.
Headlamp System on page 6-2.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (4,1)
2014 - 2nd crc - 5/14/13
1-4 In Brief
In Brief 1-5
1-6 In Brief
In Brief 1-7
Power Door Locks Trunk trunk and lift to open. See Remote
Keyless Entry (RKE) System
Operation on page 2-3.
When closing the trunk, use the
pull cup.
See Trunk on page 2-14.
Windows
K: Press to unlock.
To open the trunk:
Q: Press to lock.
. Press | on the driver door.
See Power Door Locks on
page 2-12. . Press and hold V or Y on
the RKE transmitter.
. If equipped, press the touch pad
on the underside of the trunk lid
after unlocking all doors. The power windows only operate
with the ignition in ACC/
If equipped with Keyless Access,
ACCESSORY or ON/RUN/START,
the RKE transmitter must be within
or when Retained Accessory Power
1 m (3 ft) of the trunk. Press the
touch pad on the underside of the
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (8,1)
2014 - 2nd crc - 5/14/13
1-8 In Brief
In Brief 1-9
1-10 In Brief
In Brief 1-11
Head Restraint
Adjustment
Heated and Ventilated Seat Do not drive until the head restraints Refer to the following sections for
for all occupants are installed and important information on how to use
Buttons Shown, Heated Seat
adjusted properly. safety belts properly:
Buttons Similar
To achieve a comfortable seating . Safety Belts on page 3-13.
If available, the buttons are on the
position, change the seatback . How to Wear Safety Belts
center console. To operate, the
recline angle as little as necessary Properly on page 3-14.
ignition must be on.
while keeping the seat and the head
I: If available, press to heat the restraint height in the proper
. Lap-Shoulder Belt on page 3-15.
driver or passenger seatback only. position. . Lower Anchors and Tethers for
J: Press to heat the driver or See Head Restraints on page 3-2 Children (LATCH System) on
passenger seat cushion and and Seat Adjustment on page 3-4. page 3-41.
seatback.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (12,1)
2014 - 2nd crc - 5/14/13
1-12 In Brief
Passenger Sensing The passenger airbag status 3. Move the selector switch to ) to
indicator lights on the overhead deselect the mirror.
System console when the vehicle is started.
See Passenger Airbag Status The vehicle has manual folding
Indicator on page 5-16. mirrors. See Folding Mirrors on
page 2-20.
Mirror Adjustment Interior Mirrors
Exterior Mirrors Adjustment
United States Adjust the rearview mirror for a clear
view of the area behind the vehicle.
Manual Rearview Mirror
For vehicles with a manual rearview
mirror, push the tab forward for
daytime use and pull it for nighttime
use to avoid glare from the
Canada headlamps from behind. See
The passenger sensing system will Manual Rearview Mirror on
turn off the front outboard page 2-20.
passenger frontal airbag and knee Automatic Dimming Rearview
airbag under certain conditions. No Mirror
other airbag is affected by the 1. Move the selector switch to L
passenger sensing system. See (Left) or R (Right) to choose the For vehicles with an automatic
Passenger Sensing System on driver or passenger mirror. dimming rearview mirror, the mirror
page 3-27. 2. Press one of the four arrows to will automatically reduce the glare
move the mirror. from the headlamps from behind.
The dimming feature comes on
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (13,1)
2014 - 2nd crc - 5/14/13
In Brief 1-13
when the vehicle is started. See 4. Pull the lever up to lock the Interior Lighting
Automatic Dimming Rearview Mirror steering wheel in place.
on page 2-20. Dome Lamps
Power Tilt Wheel
Steering Wheel
Adjustment
If equipped with this feature, press The interior lamps control in the
the control to move the steering overhead console controls both the
wheel up and down or forward and front and rear interior lamps.
To adjust the steering wheel: rearward. To change the dome lamp settings,
Do not adjust the steering wheel press the following:
1. Pull the lever down.
while driving. OFF: Turns the lamp off, even
2. Move the steering wheel up when a door is open.
or down.
DOOR: The lamp comes on
3. Pull or push the steering wheel automatically when a door is
closer or away from you. opened.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (14,1)
2014 - 2nd crc - 5/14/13
1-14 In Brief
In Brief 1-15
1-16 In Brief
Climate Controls
The heating, cooling, and ventilation for the vehicle can be controlled with
these systems.
In Brief 1-17
Transmission
Driver Shift Control (DSC)
This feature allows for changing
gears similar to a manual
transmission. To use this feature:
1. Move the shift lever from
D (Drive) rearward to
M (Manual Mode).
2. Using the button on the top of
the shift lever, press the + (plus)
Dual Automatic Climate Control System end of the button to upshift,
or press the − (minus) end of the
1. Driver and Passenger 7. Air Delivery Modes button to downshift.
Temperature Controls 8. On/Off (Fan) See Manual Mode on page 9-29.
2. Air Conditioning or Comfort/Eco 9. Rear Window Defogger
Air Conditioning (eAssist Only)
10. SYNC
3. Fan Control
See Climate Control Systems on
4. Defrost page 8-1 or Dual Automatic Climate
5. AUTO (Automatic Operation) Control System on page 8-3 (if
6. Recirculation equipped).
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (18,1)
2014 - 2nd crc - 5/14/13
1-18 In Brief
In Brief 1-19
Bluetooth®
The Bluetooth® system allows users
with a Bluetooth-enabled cell phone
to make and receive hands-free
calls using the vehicle audio system
The favorite and volume switches
and controls.
are on the back of the steering
The Bluetooth-enabled cell phone Some audio controls can be wheel.
must be paired with the in-vehicle adjusted at the steering wheel. 1. Favorites: Press to select the
Bluetooth system before it can be
g: ®
For vehicles with OnStar or a next or previous favorite.
used in the vehicle. Not all phones
will support all functions. Bluetooth® system, press to interact 2. Volume: Press to increase or
with those systems. See OnStar decrease the volume.
See Bluetooth (Infotainment Overview on page 14-1 or
Controls) on page 7-20 or Bluetooth See Steering Wheel Controls on
“Bluetooth (Overview)” in the
(Voice Recognition) on page 7-24 or page 5-3.
infotainment manual.
Bluetooth (Overview) on page 7-18.
c : Press to reject an incoming
call, or end a current call. Press to
mute or unmute the infotainment
system when not on a call.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (20,1)
2014 - 2nd crc - 5/14/13
1-20 In Brief
Infotainment System
The base radio information is
included in this manual, if equipped.
5 : Press to turn cruise control on See the infotainment manual for
or off. A white indicator comes on in information on the uplevel radios,
the instrument cluster. audio players, phone, navigation
system, and voice or speech
+RES: Press briefly to make the recognition. There is also
vehicle resume to a previously set information on settings and w or x : Press to move up or
speed, or press and hold to downloadable applications (if down in a list, or on the main view
accelerate. If cruise control is equipped). press to cycle through the different
already active, use to increase Info app pages.
vehicle speed.
o or p : Press o to open
application menus on the left. Press
p to open interaction menus on the
right.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (21,1)
2014 - 2nd crc - 5/14/13
In Brief 1-21
V : Press to select a menu item. Lane Departure See Side Blind Zone Alert (SBZA)
Press and hold to reset values on on page 9-52.
Warning (LDW)
certain screens, or on the main view
reset info pages to the original If equipped, LDW is intended to help Rear Vision
setting. avoid unintentional lane departures Camera (RVC)
at speeds of 56 km/h (35 mph) or
See Instrument Cluster on page 5-9 greater. LDW uses a camera sensor If equipped, RVC displays a view of
and Driver Information Center (DIC) to detect the lane markings. The the area behind the vehicle, on the
on page 5-27. center stack display, when the
LDW indicator, @, appears green if
a lane marking is detected. If the vehicle is shifted into R (Reverse).
Forward Collision Alert vehicle departs the lane, the See Assistance Systems for Parking
(FCA) System indicator will change to amber and or Backing on page 9-46.
If equipped, FCA is intended to help flash. In addition, beeps will sound.
avoid or reduce the harm caused by See Lane Departure Warning (LDW) Ultrasonic Parking Assist
front-end crashes. FCA provides a on page 9-54. If equipped, Ultrasonic Rear Parking
green indicator when a vehicle is Assist (URPA) uses sensors on the
detected directly ahead. It provides Side Blind Zone rear bumper to assist with parking
a flashing visual alert and beeps
when approaching a vehicle directly Alert (SBZA) and avoiding objects while in
R (Reverse). It operates at speeds
ahead too quickly. FCA also If equipped, SBZA will detect less than 8 km/h (5 mph). URPA
provides a visual alert if following vehicles in the next lane over in the may display a warning triangle on
another vehicle much too closely. vehicle's side blind zone area. the Rear Vision Camera screen and
See Forward Collision Alert (FCA) When this happens, the SBZA a graphic on the instrument cluster
System on page 9-48. display will light up in the to provide the object distance. In
corresponding outside side mirror addition, multiple beeps or pulses
and will flash if the turn signal is on. may occur if very close to an object.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (22,1)
2014 - 2nd crc - 5/14/13
1-22 In Brief
See Driver Assistance Systems on Universal Remote System See Universal Remote System on
page 9-45. page 5-46.
In Brief 1-23
1-24 In Brief
eAssist vehicles have a Hill Start The cold air intake for the battery is Automatic Engine Start/
Assist (HSA) feature, which may be behind the rear seat, on the filler
useful when the vehicle is stopped panel. Do not cover the intake. See
Stop Feature
on a grade. See Hill Start Assist Battery on page 10-27. Vehicles with eAssist have an
(HSA) on page 9-33. automatic engine start/stop feature.
Vehicles with eAssist have a slightly High Voltage Safety After the engine is started and has
different instrument cluster, which Information reached operating temperature, the
includes an AUTO STOP indicator auto stop feature may cause the
Vehicles with eAssist have a engine to turn off when the brake
on the tachometer. See Instrument
standard 12-volt battery and a high pedal is applied and the vehicle
Cluster on page 5-9.
voltage battery. Only a trained comes to a complete stop. When
The eAssist system uses a high service technician with the proper the brake pedal is released, or the
voltage battery, which is cooled with knowledge and tools should inspect, accelerator pedal is applied, the
air drawn from the vehicle interior. test, or replace the high voltage engine will restart. The engine will
battery. See your dealer if the high continue to run until the next
voltage battery needs service. auto stop.
In emergency situations, first To restart the engine during the auto
responders can cut the two clearly stop, release the brake pedal or
labeled cut points in the engine press the accelerator pedal. The
compartment to disable the high engine starts immediately. The
voltage battery and air bag systems vehicle continues to run until the
— do not cut the high voltage cable. next stop.
AUTO STOP on the tachometer
signifies that the engine is in auto
stop mode. See Tachometer on
page 5-13 for more information.
A chime will sound when the driver
door is opened while in auto stop
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (25,1)
2014 - 2nd crc - 5/14/13
In Brief 1-25
mode. Remember to shift to P (Park) Vehicles with eAssist also have a Performance and
and turn the ignition to LOCK/OFF high voltage battery. Only a trained
before exiting the vehicle. service technician with the proper Maintenance
See Starting the Engine on knowledge and tools should inspect,
page 9-19. test, or replace the high voltage Traction Control/
battery. See your dealer if the high
voltage battery needs service. See
Electronic Stability
Regenerative Braking Battery on page 10-27. Control
Regenerative braking takes some of The Traction Control System (TCS)
the energy from the moving vehicle Service limits wheel spin. The system turns
and turns it into electrical energy. on automatically every time the
This energy is then stored in the Never try to do your own service on
eAssist components. You can be vehicle is started.
vehicle's high voltage battery
system, contributing to increased injured and the vehicle can be The StabiliTrak system assists with
fuel efficiency. damaged if you try to do your own directional control of the vehicle in
service work. Service and repair of difficult driving conditions. The
The system works whenever the these high voltage components system also turns on automatically
accelerator pedal is released, and should only be performed by a every time the vehicle is started.
increases the energy captured as trained service technician with the . To turn off traction control, press
more brake pedal is applied. proper knowledge and tools. See
Doing Your Own Service Work on and release the g button on the
Battery page 10-3. center console. The Traction Off
This vehicle has a standard 12-volt Light i illuminates.
battery. Refer to the replacement . To turn off both traction control
number on the original battery label and StabiliTrak, press and hold
when a new standard 12-volt battery the g button, until the Traction
is needed.
Off Light i and the StabiliTrak
Off Light g illuminate.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (26,1)
2014 - 2nd crc - 5/14/13
1-26 In Brief
. Press and release the g button The low tire pressure warning light Resetting the Oil Life System
again to turn on both systems. may come on in cool weather when 1. Using the DIC controls on the
the vehicle is first started, and then right side of the steering wheel,
See Traction Control/Electronic
turn off as the vehicle is driven. This display REMAINING OIL LIFE
Stability Control on page 9-33.
may be an early indicator that the on the DIC. See Driver
tire pressures are getting low and
Tire Pressure Monitor the tires need to be inflated to the
Information Center (DIC) on
page 5-27. When remaining oil
This vehicle may have a Tire proper pressure. life is low, the CHANGE
Pressure Monitor System (TPMS). The TPMS does not replace normal ENGINE OIL SOON message
monthly tire maintenance. Maintain will appear on the display. See
the correct tire pressures. Engine Oil Messages on
See Tire Pressure Monitor System page 5-33.
on page 10-51. 2. Press V on the DIC controls and
hold down for a few seconds to
Engine Oil Life System clear the CHANGE ENGINE OIL
The low tire pressure warning light The engine oil life system calculates SOON message and reset the
alerts to a significant loss in engine oil life based on vehicle use oil life at 100%.
pressure of one of the vehicle's and displays the CHANGE ENGINE Be careful not to reset the oil life
tires. If the warning light comes on, OIL SOON message when it is time display accidentally at any time
stop as soon as possible and inflate to change the engine oil and filter. other than after the oil is
the tires to the recommended The oil life system should be reset changed. It cannot be reset
pressure shown on the Tire and to 100% only following an oil accurately until the next oil
Loading Information label. See change. change.
Vehicle Load Limits on page 9-10.
The warning light will remain on until
the tire pressure is corrected.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (27,1)
2014 - 2nd crc - 5/14/13
In Brief 1-27
. Replace the vehicle's tires with
The oil life system can also be reset Driving for Better Fuel the same TPC Spec number
as follows:
Economy molded into the tire's sidewall
1. Turn the ignition on with the near the size.
engine off. Driving habits can affect fuel
mileage. Here are some driving tips . Follow recommended scheduled
2. Fully press and release the to get the best fuel economy maintenance.
accelerator pedal three times possible.
within five seconds. . Avoid fast starts and accelerate Roadside Assistance
If the CHANGE ENGINE OIL smoothly. Program
SOON message is not on, the
system is reset.
. Brake gradually and avoid U.S.: 1-800-243-8872
abrupt stops.
See Engine Oil Life System on TTY Users (U.S. Only):
page 10-14.
. Avoid idling the engine for long 1-888-889-2438
periods of time.
Canada: 1-800-268-6800
E85 or FlexFuel . When road and weather
As the owner of a new Chevrolet,
conditions are appropriate, use
Vehicles with a yellow fuel cap can cruise control. you are automatically enrolled in the
use either unleaded gasoline or Roadside Assistance program.
ethanol fuel containing up to 85% . Always follow posted speed
limits or drive more slowly when See Roadside Assistance Program
ethanol (E85). See E85 or FlexFuel
conditions require. on page 13-5.
on page 9-58. For all other vehicles,
use only the unleaded gasoline . Keep vehicle tires properly
described under Recommended inflated.
Fuel on page 9-56.
. Combine several trips into a
single trip.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (28,1)
2014 - 2nd crc - 5/14/13
1-28 In Brief
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14-1.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (1,1)
2014 - 2nd crc - 5/14/13
Keyless Unlocking/Locking from the vehicle, or none remain in the replacement can be purchased and
Passenger Doors vehicle interior, the doors will lock programmed through your dealer.
When the doors are locked and the after several seconds. The vehicle can be reprogrammed
RKE transmitter is within 1 m (3 ft) Temporarily disable the locking so that lost or stolen transmitters no
of the door handle, pressing the longer work. Any remaining
feature by pressing and holding K transmitters will need to be
lock/unlock button on that door on the door for several seconds with
handle will unlock all doors. reprogrammed. Each vehicle can
a door open. Passive locking will have up to eight transmitters
Pressing the lock/unlock button will then remain disabled until Q is matched to it.
cause all doors to lock if any of the pressed, or until the vehicle is
following occur: Programming with a Recognized
turned on.
Transmitter (Key Vehicles Only)
. The lock/unlock button was used To customize whether the doors
to unlock all doors. To program a new key:
automatically lock when you exit the
. Any vehicle door has opened vehicle, see “Remote Lock, Unlock, 1. Insert the original, already
and all doors are now closed. Start” under Vehicle Personalization programmed key in the ignition
on page 5-40. and turn to the key to the ON/
Passive Locking RUN position.
Keyless Trunk Opening
If the vehicle has the Keyless 2. Turn the key to LOCK/OFF, and
Access system, this feature allows Press the touch pad on the trunk lid remove the key.
you to select whether the doors to open the trunk if the RKE
transmitter is within 1 m (3 ft) of the 3. Insert the new key to be
automatically lock during normal
trunk. programmed and turn it to the
vehicle exit. When the vehicle is
ON/RUN position within
turned off and all doors are closed, Programming Transmitters to five seconds.
the vehicle will determine how many
RKE transmitters remain inside the
the Vehicle The security light will turn off
vehicle. If at least one RKE Only RKE transmitters programmed once the key has been
transmitter has been removed from to the vehicle will work. If a programmed.
transmitter is lost or stolen, a
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (6,1)
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4. Repeat Steps 1–3 if additional 3. Wait 10 minutes until the 2. Remove the key lock cylinder
keys are to be programmed. security light turns off. cap. See Door Locks on
If a key is lost or damaged, see your 4. Turn the ignition to LOCK/OFF. page 2-10. Then insert the
dealer to have a new key made. vehicle key into the key lock
5. Repeat Steps 2–4 two more cylinder on the driver door
Programming without a times. After the third time, turn to handle and turn the key,
Recognized Transmitter (Key ON/RUN; the key is learned and counterclockwise, to the unlock
Vehicles Only) all previously known keys will no position five times within
longer work with the vehicle. 10 seconds.
Program a new key to the vehicle
when a recognized key is not Remaining keys can be learned by The Driver Information Center
available. Canadian regulations following the procedure in (DIC) displays READY FOR
require that owners see their dealer. “Programming with a REMOTE #2, 3, 4 or 5.
Recognized Key.”
If there are no currently recognized
keys available, follow this procedure Programming with a Recognized
to program the 1st key. Transmitter (Keyless Access
This procedure will take Vehicles Only)
approximately 30 minutes to A new transmitter can be
complete for the first key. The programmed to the vehicle when
vehicle must be off and all of the there is one recognized transmitter.
keys you wish to program must be To program, the vehicle must be off
with you. and at least one currently
1. Insert the new vehicle key into recognized transmitter and all new
the ignition. transmitters, must be with you.
3. Place the new transmitter into available in Canada. This procedure 3. Repeat Step 2 two additional
the transmitter pocket. The will take approximately 30 minutes times. After the third time, all
transmitter pocket is located to complete. The vehicle must be off previously known transmitters
inside the center console and all of the transmitters you wish will no longer work with the
storage area. to program must be with you. vehicle. Remaining transmitters
4. Press the ENGINE START/ 1. Remove the key lock cylinder can be relearned during the next
STOP button. When the cap. See Door Locks on steps.
transmitter is learned, the DIC page 2-10. Then insert the The DIC display should now
will show that it is ready to vehicle key into the key lock show READY FOR REMOTE
program the next transmitter. cylinder on the driver door # 1.
5. Remove the transmitter from the handle and turn the key, 4. Place the new transmitter into
counterclockwise, to the unlock
transmitter pocket and press K. position five times within
the transmitter pocket. The
transmitter pocket is inside the
To program additional 10 seconds. center console storage area.
transmitters, repeat Steps 3–5. The Driver Information Center 5. Press the ENGINE START/
When all additional transmitters (DIC) displays REMOTE LEARN STOP button. When the
are programmed, press and hold PENDING, PLEASE WAIT. transmitter is learned the DIC
the ENGINE START/STOP 2. Wait for 10 minutes until the DIC will show that it is ready to
button for 12 seconds to exit displays PRESS ENGINE program the next transmitter.
programming mode. START BUTTON TO LEARN
Programming without a and then press the ENGINE
Recognized Transmitter (Keyless START/STOP button.
Access Vehicles Only) The DIC displays will again
If there are no currently recognized show REMOTE LEARN
transmitters available, follow this PENDING, PLEASE WAIT.
procedure to program up to eight
transmitters. This feature is not
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (8,1)
2014 - 2nd crc - 5/14/13
6. Remove the transmitter from the To start the vehicle: Battery Replacement
transmitter pocket and press K. Replace the battery if the DIC
To program additional indicates that battery replacement is
transmitters, repeat Steps 4–6. necessary. See Key and Lock
Messages on page 5-34.
When all additional transmitters
are programmed, press and hold
the ENGINE START/STOP { Caution
button for 12 seconds to exit
When replacing the battery, do
programming mode.
not touch any of the circuitry on
Starting the Vehicle with a Low the transmitter. Static from your
Transmitter Battery or Wireless body could damage the
Interference transmitter.
If the transmitter battery is weak or 1. Open the center console and
there is wireless interference, the place the transmitter in the The battery is not rechargeable. To
DIC may display NO REMOTE transmitter pocket with the replace the battery:
DETECTED or PLACE buttons facing the front of the 1. Press the button on the
TRANSMITTER IN POCKET TO vehicle. transmitter to extend the key
START when you try to start the blade.
vehicle. The REPLACE BATTERY 2. With the vehicle in P (Park) or
IN REMOTE KEY message may N (Neutral), press the brake
also be displayed at this time. pedal and press the ENGINE
START/STOP button. See
Starting the Engine on
page 9-19.
Replace the transmitter battery
as soon as possible.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (9,1)
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The engine will continue to run for The vehicle's ignition must be
. The malfunction indicator lamp
10 minutes. Repeat the steps for a turned on and then back off before is on.
10-minute time extension. Remote the remote start procedure can be . The engine coolant temperature
start can be extended only once. used again. is too high.
To drive the vehicle, turn the ignition Canceling a Remote Start . The oil pressure is low.
to ON/RUN for Key Access
vehicles, or press the brake pedal To cancel a remote start, do one of . Two remote vehicle starts, or a
and the ENGINE START/STOP the following: single remote start with an
button for Keyless Access vehicles. . Aim the RKE transmitter at the extension, have already
been used.
Extending Engine Run Time vehicle and press and hold /
until the parking lamps turn off.
. The vehicle is not in P (Park).
For a 10-minute extension, repeat
. Turn on the hazard warning
Steps 1–3 while the engine is still
flashers.
Door Locks
running. The remote start can be
extended once. . Turn the vehicle on and then off.
{ Warning
When the remote start is extended, Conditions in Which Remote Start
the second 10 minutes will start Will Not Work Unlocked doors can be
immediately. dangerous.
The remote vehicle start feature will
For example, if the engine has been not operate if:
. Passengers, especially
running for five minutes, and children, can easily open the
10 minutes are added, the engine
. The key is in the ignition (Key doors and fall out of a moving
will run for a total of 15 minutes. Access) or if the key is in the vehicle. The chance of being
vehicle (Keyless Access). thrown out of the vehicle in a
A maximum of two remote starts,
or a single start with an extension,
. The hood is not closed. crash is increased if the
is allowed between ignition cycles. doors are not locked. So, all
. The hazard warning flashers
passengers should wear
are on.
(Continued)
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (11,1)
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When delayed locking is active and The power door locks can be transmitter is detected and the
Q is pressed on the door lock programmed through the Driver number of RKE transmitters has not
switch while the door is open, a Information Center (DIC). See reduced, the driver door will unlock.
chime will sound three times. Vehicle Personalization on
page 5-40. Lockout Protection Override
When all the doors are closed, the
doors will lock automatically after Lockout protection can be manually
five seconds. If a door is reopened Lockout Protection overridden with the driver door open
before five seconds have elapsed, by pressing and holding Q on the
Key Access
the five-second timer will reset once power door lock switch.
all the doors are closed again. If the key is in the ignition and the
power door lock switch is pressed Unlocked Door Anti Lock Out
Press Q on the door lock switch with the driver door open, all doors When this feature is on and door
again or press Q on the RKE will lock and only the driver door will locking is requested with the driver
transmitter to override this feature unlock. door open, all doors will lock and
and lock the doors immediately. only the driver door will unlock. The
Keyless Access
driver door must be closed before
Automatic Door Locks If equipped with keyless access, locking is requested for all doors to
when the vehicle is in ACC/ remain locked. When this feature is
The doors will lock automatically ACCESSORY or ON/RUN/START off, the Delayed Door Lock menu
when all doors are closed, the and the power door lock switch is will be available.
ignition is on, and the shift lever is pressed with the driver door open,
moved out of P (Park). This feature can also be
all doors will lock and only the driver
programmed. See Vehicle
To unlock the doors: door will unlock.
Personalization on page 5-40.
If the vehicle is off and locking is
. Press K on a door. requested while a door is open,
. Shift the transmission into when all doors are closed the
P (Park). vehicle will check for RKE
transmitters inside. If an RKE
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (14,1)
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Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
the vehicle impossible to steal.
How to Detect a Tamper The vehicle is automatically If the engine does not start and the
immobilized when the key is security light stays on, there is a
Condition problem with the system. Turn the
removed from the ignition.
If K is pressed and the horn The system is automatically
ignition off and try again.
sounds, an attempted break-in disarmed when the vehicle is If the engine still does not start, and
occurred while the system was started with the correct key. The key the key appears to be undamaged
armed. uses a transponder that matches an or the light continues to stay on, try
If the alarm has been activated, a immobilizer control unit in the another ignition key.
message will appear on the DIC. vehicle and automatically disarms If the engine still does not start with
See Security Messages on the system. Only the correct key the other key, the vehicle needs
page 5-37. starts the vehicle. The vehicle may service. If the vehicle does start, the
not start if the key is damaged. first key may be damaged. See your
Immobilizer dealer who can service the
theft-deterrent system and have a
See Radio Frequency Statement on
new key made.
page 13-15.
Do not leave the key or device that
disarms or deactivates the
theft-deterrent system in the vehicle.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (18,1)
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Immobilizer Operation The system has one or more If the engine does not start with the
transmitters matched to an other transmitter or when the
(Keyless Access) immobilizer control unit in your transmitter is in the pocket in the
This vehicle has a passive vehicle. Only a correctly matched center console, your vehicle needs
theft-deterrent system. transmitter will start the vehicle. service. See your dealer who can
If the transmitter is ever damaged, service the theft-deterrent system
The system does not have to be
you may not be able to start your and have a new transmitter
manually armed or disarmed.
vehicle. programmed to the vehicle.
The vehicle is automatically
When trying to start the vehicle, the Do not leave the transmitter or
immobilized when the transmitter
security light comes on briefly when device that disarms or deactivates
leaves the vehicle.
the ignition is turned on. the theft-deterrent system in the
The immobilization system is vehicle.
If the engine does not start and the
disarmed when the ignition button is
security light stays on, there is a
pushed in and a valid transmitter is
problem with the system. Turn the
found in the vehicle.
vehicle off and try again.
If the RKE transmitter appears to be
undamaged, try another transmitter.
Or, you may try placing the
transmitter in the transmitter pocket
in the center console. See “Starting
the Vehicle with a Low Transmitter
The security light in the instrument Battery or Wireless Interference”
cluster comes on When there is a under Remote Keyless Entry (RKE)
problem with arming or disarming System Operation on page 2-3.
the theft-deterrent system.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (19,1)
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This feature prevents the rear Pull the sun visor down to block
passenger windows from operating, glare. Detach the sun visor from the
except from the driver position. center mount to pivot to the side
window, or to extend along the rod.
Press Z { to activate the window
lockout. The indicator light in the
switch will illuminate when
activated.
The rear door locks are also
disabled. See Safety Locks on
page 2-14. 1. ~ Sunroof Switch
Press Z { again to deactivate the 2. Q Sunshade Switch
lockout switch.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (24,1)
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Sunroof Switch sunroof is open, the sunshade will operation or noise. It could also plug
Open/Close: Press and hold the express close just short of the open the water drainage system.
sunroof. Periodically open the sunroof and
front or rear of ~ to open or close remove any obstacles or loose
the sunroof. Release ~ at the Anti-Pinch Feature debris. Wipe the sunroof seal and
desired position to stop movement. If an object is in the path of the roof sealing area using a clean
sunroof/sunshade when it is closing, cloth, mild soap, and water. Do not
Vent Feature: Press the front or
the anti-pinch feature will detect the remove grease from the sunroof.
rear of ~ to the first detent to open object and stop the sunroof/
and close the vent feature. The If water is seen dripping into the
sunshade from closing at the point water drainage system, this is
sunshade partially opens and closes of the obstruction. The sunroof/
automatically during the vent normal.
sunshade will then return to the
operation. full-open position. To close the
Express Open/Express Close: sunroof/sunshade, see “Express
Fully press and release the front or Open/Express Close” earlier in this
rear of ~. The sunroof opens and section.
closes automatically.
Sunshade Switch
Open/Close: Press and hold the
front or rear of Q to open or close
the sunshade to the desired
position.
Express Open/Express Close:
Fully press and release the front or
rear of Q to express open or Dirt and debris may collect on the
sunroof seal or in the track. This
express close the sunshade. If the
could cause an issue with sunroof
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (1,1)
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Head Restraints
{ Warning
With head restraints that are not
installed and adjusted properly,
there is a greater chance that
occupants will suffer a neck/
spinal injury in a crash. Do not
drive until the head restraints for
all occupants are installed and
adjusted properly.
Adjust the head restraint so that the To raise or lower the head restraint,
If your vehicle has rear head top of the restraint is at the same press the button located on the side
restraints that fold down, always height as the top of the occupant's of the head restraint, and pull up or
return them to the full upright head. This position reduces the push the head restraint down. Pull
position whenever an occupant is chance of a neck injury in a crash. and push on the head restraint after
seated in the seat. the button is released to make sure
Front Seats it is locked in place.
The vehicle's front seats have The front seat outboard head
adjustable head restraints in the restraints are not designed to be
outboard seating positions. removed.
Two-Way Head Restraints
The height of the head restraint can
be adjusted.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (3,1)
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head restraint after the button is When an occupant or child restraint Front Seats
released to make sure that it is is in the seat, always return the
locked in place. head restraint to the full upright
position. Push down on the head Seat Adjustment
restraint to release the locking
mechanism. Then, pull the head { Warning
restraint up and push it rearward
until it is in the full upright position. You can lose control of the
vehicle if you try to adjust a driver
Always adjust the head restraint so
seat while the vehicle is moving.
that the top of the restraint is at the
Adjust the driver seat only when
same height as the top of the
occupant's head. the vehicle is not moving.
{ Warning
Sitting in a reclined position when
the vehicle is in motion can be
dangerous. Even when buckled
up, the safety belts cannot do
their job.
The shoulder belt will not be
against your body. Instead, it will
be in front of you. In a crash, you Do not have a seatback reclined if
could go into it, receiving neck or the vehicle is moving.
other injuries.
To adjust the lumbar support: Manual Reclining Seatbacks
The lap belt could go up over
. Press and hold the control
your abdomen. The belt forces
forward to increase or rearward
to decrease lumbar support.
would be there, not at your pelvic { Warning
bones. This could cause serious
. Press and hold the control If either seatback is not locked, it
internal injuries.
upward to raise or downward to could move forward in a sudden
lower the height of the lumbar For proper protection when the stop or crash. That could cause
support. vehicle is in motion, have the injury to the person sitting there.
seatback upright. Then sit well Always push and pull on the
back in the seat and wear the seatbacks to be sure they are
safety belt properly. locked.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (7,1)
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Storing Memory Positions Manually Recalling Memory by pressing the appropriate memory
To save positions to the “1” and “2” Positions button. If the memory position is still
buttons: If the vehicle is off, or in ON/RUN/ not recalling, see your dealer for
START but not in P (Park), press service.
1. Adjust the driver seat, outside
mirrors, and the power tilt and and hold "1," "2," or B to manually Automatically Recalling Memory
telescoping steering column (if recall the previously stored memory Positions (Auto Memory Recall)
equipped) to the desired driving positions. Releasing "1,” "2," or B The Auto (Automatic) Memory
positions. before the stored positions are Recall feature automatically recalls
2. Press and holdSET and “1” at reached stops the recall. the current driver’s previously stored
the same time until a beep “1” or “2” position when entering the
If the vehicle is in ON/RUN/START
sounds. vehicle.
and in P (Park), press and release
3. Repeat Steps 1 and 2 for a “1,” “2,” or B to manually recall the Depending upon the Auto Memory
second driver using “2.” previously stored memory positions. Recall feature enabled in the vehicle
Placing the ignition in OFF before personalization menu, memory “1”
To save positions to the B (Exit) the stored positions are reached or “2” positions are recalled in the
button and easy exit features: stops the recall. following ways:
1. Adjust the driver seat, power tilt If something has blocked the driver To activate the recall when On -
and telescoping steering column seat and/or power tilt and Driver Door Open is selected in the
(if equipped), and the outside telescoping steering column (if personalization menu, do one of the
mirrors on some vehicles to the equipped) while recalling a memory following:
desired positions for getting out position, the recall may stop.
of the vehicle.
. On vehicles with RKE, press K
Remove the obstruction; then press on the RKE transmitter and open
2. Press and hold SET and B at and hold the appropriate manual the driver door.
the same time until a beep control for the memory item that is
. On vehicles with Keyless
sounds. not recalling for two seconds. Try
recalling the memory position again Access, press the lock/unlock
button on the outside driver door
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (9,1)
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handle and open the driver door. position, the recall may stop. Easy exit recall automatically
The RKE transmitter must be Remove the obstruction; then press activates when one of the following
present for the recall to activate. and hold the appropriate manual occurs:
. If the driver door is already control for the memory item that is . The vehicle is turned off and the
not recalling for two seconds. Try
open, press K on the RKE recalling the memory position again
driver door is opened within a
transmitter to activate the recall. short time.
by opening the driver door and
To activate the recall when On - At pressing K on the RKE transmitter.
. The vehicle is turned off with the
Ignition On is selected in the vehicle If the memory position is still not driver door open.
personalization menu: recalling, see your dealer for If something has blocked the driver
. Place the ignition in ON/RUN/ service. seat and/or power tilt and
START. telescoping steering column (if
Easy Exit Recall equipped) while recalling the exit
See Vehicle Personalization on If programmed on in the vehicle position, the recall may stop.
page 5-40. personalization menu, the easy exit Remove the obstruction; then press
To stop recall movement, press one feature automatically moves the and hold the appropriate manual
of the memory, power mirror or driver seat, power tilt and control for the exit feature not
power seat controls; or press the telescoping steering column (if recalling for two seconds. Try
power tilt and telescoping steering equipped), and outside mirrors on recalling the exit position again.
column control (if equipped). If On - some vehicles to the memory If the exit position is still not
At Ignition On is selected in the positions saved to the B (Exit) recalling, see your dealer for
vehicle personalization menu, button. See “Storing Memory service.
placing the ignition in OFF/LOCK Positions” listed previously. See
also stops the recall. also Vehicle Personalization on
If something has blocked the driver page 5-40.
seat and/or the power tilt and
telescoping steering column (if
equipped) while recalling a memory
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (10,1)
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cold outside, the heated seats turn Rear Seats To fold the seatback:
on, and when it is hot outside the
ventilated seats turn on. The heated Folding the Seatback
or ventilated seats are canceled
when the ignition is turned on. Press Either side of the seatback can be
the button to use the heated or folded for more cargo space. Fold a
ventilated seats after the vehicle is seatback only when the vehicle is
started. not moving.
safety belts. That is why wearing Also, in nearly all states and in
safety belts makes such good all Canadian provinces, the law
sense. requires wearing safety belts.
Questions and Answers About How to Wear Safety Belts
Safety Belts
Properly
Q: Will I be trapped in the vehicle
after a crash if I am wearing a This section is only for people of
safety belt? adult size.
A: You could be — whether you are There are special things to know
wearing a safety belt or not. about safety belts and children. And
Your chance of being conscious there are different rules for smaller
during and after a crash, so you children and infants. If a child will be . Sit up straight and always keep
can unbuckle and get out, is riding in the vehicle, see Older your feet on the floor in front
much greater if you are belted. Children on page 3-34 or Infants of you.
and Young Children on page 3-36. . Always use the correct buckle
Q: If my vehicle has airbags, why Follow those rules for everyone's
should I have to wear safety for your seating position.
protection.
belts? . Wear the lap part of the belt low
It is very important for all occupants and snug on the hips, just
A: Airbags are supplemental to buckle up. Statistics show that
systems only; so they work with touching the thighs. In a crash,
unbelted people are hurt more often this applies force to the strong
safety belts — not instead of in crashes than those who are
them. Whether or not an airbag pelvic bones and you would be
wearing safety belts. less likely to slide under the lap
is provided, all occupants still
have to buckle up to get the There are important things to know belt. If you slid under it, the belt
most protection. about wearing a safety belt properly. would apply force on your
abdomen. This could cause
serious or even fatal injuries.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (15,1)
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They can help tighten the safety properly adjusted, the comfort guide
belts during the early stages of a positions the belt away from the
moderate to severe frontal, near neck and head.
frontal, or rear crash if the threshold There is one guide for each outside
conditions for pretensioner passenger position in the rear seat.
activation are met. Here is how to install a comfort
And, if the vehicle has side impact guide to the safety belt:
airbags and roof-rail airbags, safety
belt pretensioners can help tighten
the safety belts in a side crash or
rollover event.
Pretensioners work only once. If the
Press the release button and move pretensioners activate in a crash,
the height adjuster to the desired the pretensioners and probably
position. The adjuster can be moved other parts of the vehicle's safety
up by pushing the slide/trim up. belt system will need to be replaced.
After the adjuster is set to the See Replacing Safety Belt System
desired position, try to move it down Parts after a Crash on page 3-20.
without pushing the release button
to make sure it has locked into Rear Safety Belt Comfort
position. Guides 1. Remove the guide from its
Safety Belt Pretensioners This vehicle may have rear shoulder storage pocket on the side of
belt comfort guides. If not, they are the seat.
This vehicle has safety belt available through your dealer. The
pretensioners for front outboard guides may provide added safety
occupants. Although the safety belt belt comfort for older children who
pretensioners cannot be seen, they have outgrown booster seats and
are part of the safety belt assembly. for some adults. When installed and
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (18,1)
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Warning (Continued)
and across the chest. These parts
of the body are best able to take
belt restraining forces.
2. Place the guide over the belt, 3. Be sure that the belt is not
and insert the two edges of the twisted and it lies flat. The
belt into the slots of the guide. elastic cord must be under the
belt and the guide on top.
{ Warning
A safety belt that is not properly
worn may not provide the 4. Buckle, position, and release the
protection needed in a crash. The safety belt as described
person wearing the belt could be previously in this section. Make
sure the shoulder portion of the
seriously injured. The shoulder
belt is on the shoulder and not
belt should go over the shoulder
falling off of it. The belt should
(Continued) be close to, but not contacting,
the neck.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (19,1)
2014 - 2nd crc - 5/14/13
Safety Belt Use During The best way to protect the fetus is Safety System Check
to protect the mother. When a safety
Pregnancy belt is worn properly, it is more likely Now and then, check that the safety
Safety belts work for everyone, that the fetus will not be hurt in a belt reminder light, safety belts,
including pregnant women. Like all crash. For pregnant women, as for buckles, latch plates, retractors, and
occupants, they are more likely to anyone, the key to making safety anchorages are all working properly.
be seriously injured if they do not belts effective is wearing them Look for any other loose or
wear safety belts. properly. damaged safety belt system parts
that might keep a safety belt system
Safety Belt Extender from doing its job. See your dealer
to have it repaired. Torn or frayed
If the vehicle's safety belt will fasten safety belts may not protect you in a
around you, you should use it. crash. They can rip apart under
But if a safety belt is not long impact forces. If a belt is torn or
enough, your dealer will order you frayed, get a new one right away.
an extender. When you go in to Make sure the safety belt reminder
order it, take the heaviest coat you light is working. See Safety Belt
will wear, so the extender will be Reminders on page 5-15.
long enough for you. To help avoid
Keep safety belts clean and dry.
personal injury, do not let someone
See Safety Belt Care on page 3-19.
else use it, and use it only for the
seat it is made to fit. The extender
A pregnant woman should wear a has been designed for adults. Never Safety Belt Care
lap-shoulder belt, and the lap use it for securing child seats. To
portion should be worn as low as Keep belts clean and dry.
wear it, attach it to the regular safety
possible, below the rounding, belt. See the instruction sheet that
throughout the pregnancy. comes with the extender.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (20,1)
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Warning (Continued)
Where Are the Airbags?
Occupants should not lean on or
sleep against the door or side
windows in seating positions with
seat-mounted side impact airbags
There is an airbag readiness light
and/or roof-rail airbags.
on the instrument cluster, which
shows the airbag symbol. The
system checks the airbag electrical
{ Warning system for malfunctions. The light
tells you if there is an electrical
Children who are up against, problem. See Airbag Readiness
or very close to, any airbag when Light on page 5-15 for more
it inflates can be seriously injured information.
The driver frontal airbag is in the
or killed. Always secure children center of the steering wheel.
properly in the vehicle. To read
how, see Older Children on The front outboard passenger
page 3-34 or Infants and Young frontal airbag is in the passenger
Children on page 3-36. side instrument panel.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (23,1)
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The driver knee airbag is below the Driver Side Shown, Passenger Rear Seat Driver Side Shown,
steering column. The front outboard Side Similar Passenger Side Similar
passenger knee airbag is below the The seat-mounted side impact The second row seat-mounted side
glove box. airbags for the driver and front impact airbags are in the sides of
outboard passenger are in the side the rear seatback closest to
of the seatbacks closest to the door. the door.
The roof-rail airbags for the driver,
front outboard passenger, and { Warning
second row outboard passengers
are in the ceiling above the side If something is between an
windows. occupant and an airbag, the
airbag might not inflate properly
or it might force the object into
that person causing severe injury
(Continued)
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (24,1)
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Warning (Continued)
When Should an Airbag It depends on what is hit, the
direction of the impact, and how
Inflate? quickly the vehicle slows down.
or even death. The path of an This vehicle is equipped with
inflating airbag must be kept Frontal airbags may inflate at
airbags. See Airbag System on different crash speeds depending on
clear. Do not put anything page 3-20. Airbags are designed to
between an occupant and an whether the vehicle hits an object
inflate if the impact exceeds the straight on or at an angle, and
airbag, and do not attach or put specific airbag system's deployment
anything on the steering wheel whether the object is fixed or
threshold. Deployment thresholds moving, rigid or deformable, narrow
hub or on or near any other are used to predict how severe a or wide.
airbag covering. crash is likely to be in time for the
airbags to inflate and help restrain Frontal airbags are not intended to
Do not use seat accessories that inflate during vehicle rollovers, in
block the inflation path of a the occupants. The vehicle has
electronic sensors that help the rear impacts, or in many side
seat-mounted side impact airbag. impacts.
airbag system determine the
Never secure anything to the roof severity of the impact. Deployment In addition, the vehicle has
of a vehicle with roof-rail airbags thresholds can vary with specific advanced technology frontal
by routing a rope or tie‐down vehicle design. airbags. Advanced technology
through any door or window Frontal airbags are designed to frontal airbags adjust the restraint
opening. If you do, the path of an inflate in moderate to severe frontal according to crash severity.
inflating roof-rail airbag will be or near frontal crashes to help Knee airbags are designed to inflate
blocked. reduce the potential for severe in moderate to severe frontal or
injuries, mainly to the driver's or near frontal impacts. Knee airbags
front outboard passenger's head are not designed to inflate during
and chest. vehicle rollovers, in rear impacts,
Whether the frontal airbags will or or in many side impacts.
should inflate is not based primarily
on how fast the vehicle is traveling.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (25,1)
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Seat-mounted side impact airbags In any particular crash, no one can moderate to severe side collisions,
are designed to inflate in moderate say whether an airbag should have even belted occupants can contact
to severe side crashes depending inflated simply because of the the inside of the vehicle.
on the location of the impact. vehicle damage or repair costs. Airbags supplement the protection
Seat-mounted side impact airbags provided by safety belts by
are not designed to inflate in frontal What Makes an Airbag distributing the force of the impact
impacts, near frontal impacts,
rollovers, or rear impacts.
Inflate? more evenly over the
occupant's body.
A seat-mounted side impact airbag In a deployment event, the sensing
is designed to inflate on the side of system sends an electrical signal Rollover capable roof-rail airbags
the vehicle that is struck. triggering a release of gas from the are designed to help contain the
inflator. Gas from the inflator fills the head and chest of occupants in the
Roof-rail airbags are designed to outboard seating positions in the
airbag causing the bag to break out
inflate in moderate to severe side first and second rows. The rollover
of the cover. The inflator, the airbag,
crashes depending on the location capable roof-rail airbags are
and related hardware are all part of
of the impact. In addition, these designed to help reduce the risk of
the airbag module.
roof-rail airbags are designed to full or partial ejection in rollover
inflate during a rollover or in a For airbag locations, see Where Are
events, although no system can
severe frontal impact. Roof-rail the Airbags? on page 3-22.
prevent all such ejections.
airbags are not designed to inflate in
rear impacts. Both roof-rail airbags How Does an Airbag But airbags would not help in many
will inflate when either side of the types of collisions, primarily
vehicle is struck, if the sensing
Restrain? because the occupant's motion is
system predicts that the vehicle is In moderate to severe frontal or not toward those airbags. See When
about to roll over on its side, or in a near frontal collisions, even belted Should an Airbag Inflate? on
severe frontal impact. occupants can contact the steering page 3-24.
wheel or the instrument panel. In Airbags should never be regarded
as anything more than a supplement
to safety belts.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (26,1)
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5. If, after reinstalling the child If the Off Indicator Is Lit for an 2. Remove any additional material
restraint and restarting the Adult-Size Occupant from the seat, such as blankets,
vehicle, the on indicator is still lit, cushions, seat covers, seat
turn the vehicle off. Then slightly heaters, or seat massagers. Also
recline the vehicle seatback and remove laptops, or other
adjust the seat cushion, electronic devices.
if adjustable, to make sure that 3. Place the seatback in the fully
the vehicle seatback is not upright position.
pushing the child restraint into
the seat cushion. 4. Have the person sit upright in
the seat, centered on the seat
Also make sure the child cushion, with legs comfortably
restraint is not trapped under the extended.
vehicle head restraint. If this
happens, adjust the head 5. Restart the vehicle and have the
restraint. See Head Restraints person remain in this position for
on page 3-2. two to three minutes after the on
If a person of adult size is sitting in
indicator is lit.
6. Restart the vehicle. the front outboard passenger seat,
but the off indicator is lit, it could be
The passenger sensing system
may or may not turn off the
because that person is not sitting { Warning
properly in the seat. Use the
airbags for a child in a child If the front outboard passenger
following steps to allow the system
restraint depending upon the airbag is turned off for an
to detect that person and enable the
child's size. It is better to secure adult-sized occupant, the airbag
front outboard passenger frontal
a child restraint in a rear seat. will not be able to inflate and help
airbag and knee airbag:
protect that person in a crash,
1. Turn the vehicle off. resulting in an increased risk of
(Continued)
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could either prevent proper Airbag System Check Replacing Airbag System
deployment of the passenger
airbag(s) or prevent the passenger The airbag system does not need Parts after a Crash
sensing system from properly regularly scheduled maintenance or
turning off the passenger airbag(s). replacement. Make sure the airbag
readiness light is working. See
{ Warning
See Passenger Sensing System on
page 3-27. Airbag Readiness Light on A crash can damage the airbag
page 5-15. systems in the vehicle.
If the vehicle has rollover roof-rail A damaged airbag system may
airbags, see Different Size Tires
and Wheels on page 10-59 for { Caution not work properly and may not
protect you and your
additional important information. If an airbag covering is damaged, passenger(s) in a crash, resulting
If you have to modify your vehicle opened, or broken, the airbag in serious injury or even death. To
because you have a disability and may not work properly. Do not help make sure the airbag
you have questions about whether open or break the airbag systems are working properly
the modifications will affect the coverings. If there are any after a crash, have them
vehicle's airbag system, or if you opened or broken airbag inspected and any necessary
have questions about whether the coverings, have the airbag replacements made as soon as
airbag system will be affected if the covering and/or airbag module possible.
vehicle is modified for any other replaced. For the location of the
reason, call Customer Assistance. airbags, see Where Are the
See Customer Assistance Offices If an airbag inflates, you will need to
Airbags? on page 3-22. See your
on page 13-3. replace airbag system parts. See
dealer for service. your dealer for service.
If the airbag readiness light stays on
after the vehicle is started or comes
on when you are driving, the airbag
system may not work properly. Have
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the vehicle serviced right away. See Child Restraints The manufacturer instructions that
Airbag Readiness Light on come with the booster seat state the
page 5-15 for more information. weight and height limitations for that
Older Children booster. Use a booster seat with a
Vehicles with eAssist have a high
voltage battery and a standard 12‐ lap-shoulder belt until the child
volt battery. If an airbag inflates or passes the fit test below:
the vehicle has been in a crash, the . Sit all the way back on the seat.
vehicle's sensing system may shut Do the knees bend at the seat
down the high voltage system. edge? If yes, continue. If no,
When this occurs, the high voltage return to the booster seat.
battery is disconnected and the . Buckle the lap-shoulder belt.
vehicle is not charging the 12‐volt Does the shoulder belt rest on
battery or the electrical system. The the shoulder? If yes, continue.
vehicle may start but it shuts down If no, try using the rear safety
once the 12‐volt battery is depleted. belt comfort guide. See “Rear
When the 12‐volt battery is Safety Belt Comfort Guides”
depleted, the vehicle will not start under Lap-Shoulder Belt on
and the on‐board jump start feature Older children who have outgrown
page 3-15. If the shoulder belt
is disabled. The airbag readiness booster seats should wear the
still does not rest on the
light and/or the 12‐volt battery vehicle safety belts.
shoulder, then return to the
warning light are displayed. Before booster seat.
the vehicle can be operated again, it
must be serviced at your dealer. . Does the lap belt fit low and
snug on the hips, touching the
thighs? If yes, continue. If no,
return to the booster seat.
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Warning (Continued)
Infants and Young Every time infants and young
children ride in vehicles, they should
Children have the protection provided by
belt. The belt force would then be Everyone in a vehicle needs appropriate child restraints. Neither
applied right on the abdomen. protection! This includes infants and the vehicle's safety belt system nor
That could cause serious or fatal all other children. Neither the its airbag system is designed
injuries. The shoulder belt should distance traveled nor the age and for them.
go over the shoulder and across size of the traveler changes the
the chest. Children who are not restrained
need, for everyone, to use safety properly can strike other people,
restraints. In fact, the law in every or can be thrown out of the vehicle.
state in the United States and in
every Canadian province says
children up to some age must be { Warning
restrained while in a vehicle.
Never hold an infant or a child
while riding in a vehicle. Due to
{ Warning crash forces, an infant or a child
will become so heavy it is not
Children can be seriously injured
possible to hold it during a crash.
or strangled if a shoulder belt is
For example, in a crash at only
wrapped around their neck and
40 km/h (25 mph), a 5.5 kg (12 lb)
the safety belt continues to
infant will suddenly become a
tighten. Never leave children
110 kg (240 lb) force on a person's
unattended in a vehicle and never
arms. An infant should be
allow children to play with the
secured in an appropriate
safety belts.
restraint.
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{ Warning
A child can be seriously injured or
killed in a crash if the child
restraint is not properly secured in
the vehicle. Secure the child
restraint properly in the vehicle
using the vehicle safety belt or
LATCH system, following the
Forward-Facing Child Seat Booster Seats instructions that came with that
A forward-facing child seat provides A booster seat is a child restraint child restraint and the instructions
restraint for the child's body with the designed to improve the fit of the in this manual.
harness. vehicle's safety belt system.
A booster seat can also help a child To help reduce the chance of injury,
to see out the window. the child restraint must be secured
in the vehicle. Child restraint
systems must be secured in vehicle
seats by lap belts or the lap belt
portion of a lap-shoulder belt, or by
the LATCH system. See Lower
Anchors and Tethers for Children
(LATCH System) on page 3-41.
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Children can be endangered in a Administration (NHTSA) website to Whenever possible, children aged
crash if the child restraint is not locate the nearest child safety seat 12 and under should be secured in
properly secured in the vehicle. inspection station. For CPST a rear seating position.
When securing an add-on child availability in Canada, check with Never put a rear-facing child seat in
restraint, refer to the instructions Transport Canada or the Provincial the front. This is because the risk to
that come with the restraint which Ministry of Transportation office. the rear-facing child is so great if the
may be on the restraint itself or in a Securing the Child Within the airbag deploys.
booklet, or both, and to this manual. Child Restraint
The child restraint instructions are
important, so if they are not
{ Warning
available, obtain a replacement { Warning A child in a rear-facing child
copy from the manufacturer. A child can be seriously injured or restraint can be seriously injured
Keep in mind that an unsecured killed in a crash if the child is not or killed if the front passenger
child restraint can move around in a properly secured in the child airbag inflates. This is because
collision or sudden stop and injure restraint. Secure the child the back of the rear-facing child
people in the vehicle. Be sure to properly following the instructions restraint would be very close to
properly secure any child restraint in that came with that child restraint. the inflating airbag. A child in a
the vehicle — even when no child is forward-facing child restraint can
in it. be seriously injured or killed if the
In some areas of the United States Where to Put the front passenger airbag inflates
and Canada, Certified Child Restraint and the passenger seat is in a
Passenger Safety Technicians forward position.
According to accident statistics,
(CPSTs) are available to inspect children and infants are safer when Even if the passenger sensing
and demonstrate how to correctly properly restrained in a child system has turned off the front
use and install child restraints. In restraint system or infant restraint passenger frontal airbag, no
the U.S., refer to the National system secured in a rear seating
Highway Traffic Safety (Continued)
position.
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Warning (Continued)
Child restraints and booster seats Lower Anchors and
vary considerably in size, and some
may fit in certain seating positions
Tethers for Children
system is fail-safe. No one can better than others. Always make (LATCH System)
guarantee that an airbag will not sure the child restraint is properly
deploy under some unusual The LATCH system secures a child
secured. restraint during driving or in a crash.
circumstance, even though it is
turned off. Depending on where you place the LATCH attachments on the child
child restraint and the size of the restraint are used to attach the child
Secure rear-facing child restraints child restraint, you may not be able restraint to the anchors in the
in a rear seat, even if the airbag to access adjacent safety belt vehicle. The LATCH system is
is off. If you secure a assemblies or LATCH anchors for designed to make installation of a
forward-facing child restraint in additional passengers or child child restraint easier.
the front seat, always move the restraints. Adjacent seating In order to use the LATCH system in
front passenger seat as far back positions should not be used if the your vehicle, you need a child
as it will go. It is better to secure child restraint prevents access to or restraint that has LATCH
the child restraint in a rear seat. interferes with the routing of the attachments. LATCH-compatible
safety belt. rear-facing and forward-facing child
See Passenger Sensing System
on page 3-27 for additional Wherever a child restraint is seats can be properly installed
information. installed, be sure to secure the child using either the LATCH anchors or
restraint properly. the vehicle’s safety belts. Do not
use both the safety belts and the
When securing a child restraint in a Keep in mind that an unsecured
LATCH anchorage system to secure
rear seating position, study the child restraint can move around in a
a rear-facing or forward-facing
instructions that came with the child collision or sudden stop and injure
child seat.
restraint to make sure it is people in the vehicle. Be sure to
properly secure any child restraint in Booster seats use the vehicle’s
compatible with this vehicle.
the vehicle — even when no child is safety belts to secure the child in
in it. the booster seat. If the manufacturer
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recommends that the booster seat The following explains how to attach Top Tether Anchor
be secured with the LATCH system, a child restraint with these
this can be done as long as the attachments in the vehicle.
booster seat can be positioned Not all vehicle seating positions or
properly and there is no interference child restraints have lower anchors
with the proper positioning of the and attachments or top tether
lap-shoulder belt on the child. anchors and attachments.
Make sure to follow the instructions
that came with the child restraint, Lower Anchors
and also the instructions in this
manual.
When installing a child restraint with
a top tether, you must also use
either the lower anchors or the
safety belts to properly secure the A top tether (3, 4) anchors the top of
child restraint. A child restraint must the child restraint to the vehicle.
never be installed using only the top A top tether anchor is built into the
tether and anchor. vehicle. The top tether
attachment (2) on the child restraint
The LATCH anchorage system can connects to the top tether anchor in
be used until the combined weight the vehicle in order to reduce the
of the child plus the child restraint is forward movement and rotation of
29.5 kg (65 lbs). Use the safety belt Lower anchors (1) are metal bars the child restraint during driving or in
alone instead of the LATCH built into the vehicle. There are two a crash.
anchorage system once the lower anchors for each LATCH
combined weight is more than seating position that will
29.5 kg (65 lbs). accommodate a child restraint with
lower attachments (2).
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The child restraint may have a Lower Anchor and Top Tether
single tether (3) or a dual tether (4). Anchor Locations
Either will have a single
attachment (2) to secure the top
tether to the anchor.
Some child restraints that have a
top tether are designed for use with To assist in locating the lower
or without the top tether being anchors, each rear anchor position
attached. Others require the top has a label, near the crease
tether always to be attached. In between the seatback and the seat
Canada, the law requires that cushion.
forward-facing child restraints have
a top tether, and that the tether be
attached. Be sure to read and follow
the instructions for the child
Rear Seat
restraint.
I (Top Tether Anchor): Seating
positions with top tether anchors.
H (Lower Anchor): Seating To assist in locating the top tether
positions with two lower anchors. anchors, the top tether anchor
symbol is on the cover.
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Installing child restraints using child restraint manufacturer 2. If the child restraint manufacturer
LATCH in the center and left rear instructions and the instructions recommends that the top tether
seating positions at the same time is in this manual. be attached, attach and tighten
prohibited. 1.1. Find the lower anchors for the top tether to the top tether
Make sure to attach the child the desired seating anchor, if equipped. Refer to the
restraint at the proper anchor position. child restraint instructions and
location. the following steps:
1.2. For outboard rear seating
This system is designed to make positions, put the head 2.1. Find the top tether anchor.
installation of child restraints easier. restraint in the upright Open the cover to expose
When using lower anchors, do not position. See Head the anchor.
use the vehicle's safety belts. Restraints on page 3-2. 2.2. Route, attach, and tighten
Instead use the vehicle's anchors 1.3. Put the child restraint on the top tether according to
and child restraint attachments to the seat. the child restraint
secure the restraints. Some instructions and the
restraints also use another vehicle 1.4. Attach and tighten the lower
attachments on the child following instructions:
anchor to secure a top tether.
restraint to the lower
1. Attach and tighten the lower anchors.
attachments to the lower
anchors. If the child restraint
does not have lower
attachments or the desired
seating position does not have
lower anchors, secure the child
restraint with the top tether and
the safety belts. Refer to the
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If the position you are using If the position you are using
does not have a head has an adjustable head
restraint and you are using restraint and you are using
a single tether, route the a dual tether, route the
tether over the seatback. tether under the head
restraint and around the
head restraint posts.
3. Before placing a child in the
child restraint, make sure it is
If the position you are using securely held in place. To check,
has an adjustable head grasp the child restraint at the
restraint and you are using LATCH path and attempt to
a single tether, route the move it side to side and back
tether under the head and forth. There should be no
restraint and in between the more than 2.5 cm (1 in) of
If the position you are using head restraint posts. movement for proper installation.
does not have a head
restraint and you are using
a dual tether, route the
tether over the seatback.
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4. Push the latch plate into the 7. Before placing a child in the
buckle until it clicks. child restraint, make sure it is
Position the release button on securely held in place. To check,
the buckle so that the safety belt grasp the child restraint at the
could be quickly unbuckled if safety belt path and attempt to
necessary. move it side to side and back
and forth. When the child
restraint is properly installed,
there should be no more than
2.5 cm (1 in) of movement.
If the airbags are off, the off
indicator in the passenger airbag
6. To tighten the belt, push down status indicator will come on and
on the child restraint, pull the stay on when the vehicle is started.
shoulder portion of the belt to If a child restraint has been installed
tighten the lap portion of the belt, and the on indicator is lit, see “If the
and feed the shoulder belt back On Indicator Is Lit for a Child
into the retractor. When installing Restraint” under Passenger Sensing
a forward-facing child restraint, it System on page 3-27.
may be helpful to use your knee
5. Pull the shoulder belt all the way To remove the child restraint,
out of the retractor to set the to push down on the child
restraint as you tighten the belt. unbuckle the vehicle safety belt and
lock. When the retractor lock is let it return to the stowed position.
set, the belt can be tightened but Try to pull the belt out of the
not pulled out of the retractor. retractor to make sure the
retractor is locked. If the
retractor is not locked, repeat
Steps 5 and 6.
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Storage 4-1
4-2 Storage
Glove Box
Pull the rear seat armrest down to Push the cover down and release to
access. access. To close, push the cover
again and release. There is an
accessory power outlet inside.
Storage 4-3
4-4 Storage
Convenience Net
Windshield Wiper/Washer INT: (Intermittent Wipes): Move If the windshield wiper lever is then
the lever up to INT for intermittent moved to OFF before the driver
wipes, then turn the x INT band door is opened or within 10 minutes,
up for more frequent wipes or down the wipers will restart and move to
for less frequent wipes. the base of the windshield.
OFF: Use to turn the wipers off. If the ignition is put in OFF while the
wipers are performing wipes due to
8 (Mist): For a single wipe, briefly windshield washing, the wipers
move the wiper lever down. For continue to run until they reach the
With the ignition in ACC/ several wipes, hold the wiper base of the windshield.
ACCESSORY or ON/RUN/START, lever down.
move the windshield wiper lever to n L (Windshield Washer): Pull
select the wiper speed. Clear snow and ice from the wiper the windshield wiper lever toward
blades and windshield before using you to spray washer fluid and
HI: Use for fast wipes. them. If frozen to the windshield, activate the wipers. The wipers will
LO: Use for slow wipes. carefully loosen or thaw them. continue until the lever is released
Damaged blades should be or the maximum wash time is
replaced. See Wiper Blade reached. When the lever is
Replacement on page 10-29. released, additional wipes may
Heavy snow or ice can overload the occur depending on how long the
wiper motor. windshield washer had been
activated. See Washer Fluid on
Wiper Parking page 10-24 for information on filling
If the ignition is put in OFF while the the windshield washer fluid
wipers are on LO, HI, or INT, they reservoir.
will immediately stop.
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The indicator light does not come on The power outlet is not designed for
if the ignition is in LOCK/OFF; if no and may not work properly, if the
equipment is plugged into the outlet; following are plugged in:
or if the equipment is plugged in, but . Equipment with high initial peak
not fully seated in the outlet. wattage, such as
If equipment is connected using compressor-driven refrigerators
more than 150 watts or a system and electric power tools.
fault is detected, the equipment may . Other equipment requiring an
operate briefly then turn off. extremely stable power supply,
A protection circuit shuts off the such as
power supply and the indicator light microcomputer-controlled
turns off. To reset the circuit, unplug electric blankets or touch sensor
The power outlet is on the rear of the item and plug it back in or turn lamps.
the center console. the Retained Accessory Power
(RAP) off and then back on. See
An indicator light on the outlet turns Retained Accessory Power (RAP)
on to show it is in use. The light on page 9-24. The power restarts
comes on when the ignition is in when equipment using 150 watts or
ON/RUN and equipment requiring less is plugged into the outlet and a
less than 150 watts is plugged into system fault is not detected.
the outlet, and no system fault is
detected.
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Instrument Cluster
Cluster Menu
. Info app. This is where you can Phone
view the selected Driver
There is an interactive display area Information Center (DIC) Press V to select the Phone app,
in the center of the instrument displays. See Driver Information then press p to enter the Phone
cluster. Center (DIC) on page 5-27. menu. In the Phone menu, if there is
. Audio no active phone call, view recent
calls, scroll through contacts,
. Phone or select from the favorites. If there
. Navigation is an active call, mute or unmute the
phone or switch to handset or
. Settings
handsfree operation.
Audio
Navigation
In the main view of the Audio app,
press w or x to scroll through Press V to select the Navigation
radio stations or move to the next/ app, then press p to enter the
previous track of a CD/USB/ Navigation menu. If there is no
Bluetooth device that is connected active route, you can resume the
to the vehicle. Press V to select the last route and turn the voice
Use the right steering wheel control
prompts on/off. If there is an active
to open and scroll through the Audio app, then press p to enter
different items and displays. route, press V to cancel route
the Audio menu. In the Audio menu
browse for music, select from the guidance or turn the voice prompts
Press o to access the cluster on/off.
favorites, or change the audio
applications. Use w or x to scroll source. Settings
through the list of available
applications. Not all applications will Press V to select the Settings app.
be available on all vehicles. Use w or x to scroll through the
items in the Settings menu.
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English
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English
This gauge shows the engine
coolant temperature.
Metric
If the gauge pointer moves toward
the shaded area, the engine is
too hot.
This reading indicates the same
thing as the warning light. It means
that the engine coolant has
overheated. If the vehicle has been
operating under normal driving
conditions, pull off the road, stop the
vehicle, and turn off the engine as
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (15,1)
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soon as possible. See Engine If the driver safety belt is buckled, If the passenger safety belt is
Overheating on page 10-22 for more neither the light nor the chime buckled, neither the chime nor the
information. comes on. light comes on.
Passenger Safety Belt The front passenger safety belt
Safety Belt Reminders warning light and chime may turn on
Reminder Light
Driver Safety Belt Reminder if an object is put on the seat such
There is a passenger safety belt as a briefcase, handbag, grocery
Light reminder light near the passenger bag, laptop, or other electronic
There is a driver safety belt airbag status indicator. See device. To turn off the warning light
reminder light on the instrument Passenger Sensing System on and/or chime, remove the object
cluster. page 3-27. from the seat or buckle the
safety belt.
The airbag readiness light comes on Passenger Airbag Status United States
for several seconds when the Indicator
vehicle is started. If the light does
not come on then, have it fixed The vehicle has a passenger
immediately. sensing system. See Passenger
Sensing System on page 3-27 for
important safety information. The
{ Warning passenger airbag status indicator is
in the overhead console. Canada
If the airbag readiness light stays
on after the vehicle is started or When the vehicle is started, the
comes on while driving, it means passenger airbag status indicator
the airbag system might not be will light ON and OFF, or the symbol
working properly. The airbags in for on and off, for several seconds
the vehicle might not inflate in a as a system check. Then, after
crash, or they could even inflate several more seconds, the status
without a crash. To help avoid indicator will light either ON or OFF,
injury, have the vehicle serviced or the on or off symbol, to let you
right away. know the status of the front
outboard passenger frontal airbag
and knee airbag.
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The vehicle may not pass still does not pass the inspection This light comes on briefly when the
inspection if: for lack of OBD II system vehicle is turned on. If it does not
. The malfunction indicator lamp is readiness, your dealer can come on then, have it fixed so it will
on while the engine is running, prepare the vehicle for be ready to warn if there is a
or the malfunction indicator lamp inspection. problem.
is not on while the vehicle is in If the light comes on and stays on,
ON/RUN or Service Only Mode. Brake System Warning there is a base brake problem.
See your dealer for assistance in Light
verifying proper operation of the
malfunction indicator lamp.
The vehicle brake system consists { Warning
of two hydraulic circuits. If one
. The OBD II (On-Board circuit is not working, the remaining The brake system might not be
Diagnostics) system determines circuit can still work to stop the working properly if the brake
that critical emission control vehicle. For normal braking system warning light is on.
systems have not been performance, both circuits need to Driving with the brake system
completely diagnosed by the be working. warning light on can lead to a
system. If this were to occur, the crash. If the light is still on after
If the warning light comes on, there the vehicle has been pulled off
vehicle would be considered not
is a brake problem. Have the brake
ready for inspection. This can the road and carefully stopped,
system inspected right away.
happen if the 12-volt battery has have the vehicle towed for
recently been replaced or service.
run down.
The diagnostic system is
designed to evaluate critical
emission control systems during
normal driving. This can take Metric English
several days of driving. If this
has been done and the vehicle
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Electric Parking Brake Service Electric Parking the Driver Information Center (DIC),
see Brake System Messages on
Light Brake Light page 5-31.
Metric English
This light should come on briefly
This light comes on when the
when the vehicle is in ON/RUN. If it
parking brake is applied. If the light
does not come on, have it fixed so it
continues flashing after the parking
will be ready to warn if there is a
brake is released, or while driving, This light comes on briefly when the
problem.
there is a problem with the Electric engine is started.
Parking Brake system or another If this light stays on, there is a
system. A message may also problem with the Electric Parking If the light does not come on, have it
display in the Driver Information Brake system or another system on fixed so it will be ready to warn if
Center (DIC). See Brake System the vehicle that is causing the there is a problem.
Messages on page 5-31. parking brake system to work at a If the ABS light stays on, turn the
reduced level. The vehicle can still ignition off.
If the light does not come on,
be driven, but should be taken to a
or remains flashing, see your dealer. If the light comes on while driving,
dealer as soon as possible. See the
information for the Electric Parking stop as soon as it is safely possible
Brake under Parking Brake on and turn off the vehicle. Then start
page 9-31. If a message displays in the engine again to reset the
system. If the ABS light stays on,
or comes on again while driving, the
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (22,1)
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vehicle needs service. A chime may If equipped, this light briefly comes This light will display amber when
also sound when the light comes on on while starting the vehicle. you are following a vehicle ahead
steady. If it does not, have the vehicle much too closely.
If the ABS light is the only light on, serviced by your dealer. If the See Forward Collision Alert (FCA)
the vehicle has regular brakes, but system is working normally, the System on page 9-48.
the antilock brakes are not indicator light then turns off.
functioning. This light comes on green when the Traction Off Light
If both the ABS and the brake system is on and ready to operate.
system warning light are on, the When the system determines that
vehicle's antilock brakes are not the vehicle is leaving its lane
functioning and there is a problem without using the turn signal, this
with the regular brakes. See your light will change to amber and flash.
dealer for service. See Lane Departure Warning (LDW)
See Brake System Warning Light on on page 9-54.
page 5-20 and Brake System This light comes on briefly while
Messages on page 5-31. Vehicle Ahead Indicator starting the engine. If it does not,
have the vehicle serviced by your
Lane Departure Warning dealer. If the system is working
normally, the indicator light then
(LDW) Light turns off.
The traction off light comes on when
the Traction Control System (TCS)
has been turned off by pressing and
If equipped, this light in the Driver releasing the TCS/StabiliTrak
Information Center (DIC) displays button.
green when a vehicle is detected
ahead.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (23,1)
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This light and the StabiliTrak OFF If the StabiliTrak and TCS are off, message may display. Check the
light come on when StabiliTrak is the system does not assist in DIC messages to determine which
turned off. controlling the vehicle. Turn on the feature(s) is no longer functioning
If the TCS is off, wheel spin is not TCS and the StabiliTrak systems and whether the vehicle requires
limited. Adjust driving accordingly. and the warning light turns off. service.
When the Light Is On Steady Engine Oil Pressure Light This light should come on briefly as
This indicates that one or more of the engine is started. If it does not
come on, have the vehicle serviced
the tires are significantly
underinflated.
{ Caution by your dealer.
A Driver Information Center (DIC) Lack of proper engine oil If the light comes on and stays on, it
tire pressure message may also maintenance can damage the means that oil is not flowing through
display. See Tire Messages on engine. Driving with the engine the engine properly. The vehicle
page 5-38. Stop as soon as oil low can also damage the could be low on oil and might have
possible, and inflate the tires to the engine. The repairs would not be some other system problem. See
pressure value shown on the Tire covered by the vehicle warranty. your dealer.
and Loading Information label. See Check the oil level as soon as
Tire Pressure on page 10-50. possible. Add oil if required, but if Low Fuel Warning Light
the oil level is within the operating
When the Light Flashes First and range and the oil pressure is still
Then Is On Steady
low, have the vehicle serviced.
If the light flashes for about a minute Always follow the maintenance
and then stays on, there may be a schedule for changing engine oil.
problem with the TPMS. If the
problem is not corrected, the light
will come on at every ignition cycle. This light is near the fuel gauge and
See Tire Pressure Monitor comes on briefly when the ignition is
Operation on page 10-52. turned on as a check to show it is
working.
It also comes on when the fuel tank
is low on fuel. The light turns off
when fuel is added. If it does not,
have the vehicle serviced.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (25,1)
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The security light should come on This light comes on when the This light in the Driver Information
briefly as the engine is started. If it high-beam headlamps are in use. Center (DIC) is white when the
does not come on, have the vehicle See Headlamp High/Low-Beam cruise control is on and ready, and
serviced by your dealer. If the Changer on page 6-1. turns green when the cruise control
system is working normally, the is set and active.
indicator light turns off.
Lamps On Reminder See Cruise Control on page 9-35.
If the light stays on and the engine
does not start, there could be a Adaptive Cruise Control Light
problem with the theft-deterrent
system. See Immobilizer Operation
(Key Access) on page 2-17 or
Immobilizer Operation (Keyless
Access) on page 2-18.
This light comes on when the
exterior lamps are in use. See
This light in the Driver Information
Exterior Lamp Controls on page 6-1.
Center (DIC) is white when the
Adaptive Cruise Control (ACC) (if
equipped) is on and ready, and
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (26,1)
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turns green when the ACC is set Information Displays Auto Stop – Vehicle is stationary
and active. See Adaptive Cruise with battery active and no power is
Control on page 9-37. flowing to the wheels.
Power Flows
Door Ajar Light (eAssist Only)
To view the Power Flow screens in
the center stack display, press the
[ button on the Home screen or
on the Application Tray on the top of
the infotainment system touch
screen. Then press the Flow button
at the bottom of the touch screen.
This light comes on in the Driver These screens indicate the current
Information Center (DIC) when a operating condition and the energy Engine Power – Engine is active
door is open or not securely latched. flow between the engine, generator, with energy flowing to the wheels.
and high voltage battery.
Before driving, check that all doors
are properly closed.
Driver Information
Center (DIC)
The DIC displays are shown in the
center of the instrument cluster in
the Info app. See Instrument Cluster
on page 5-9. The Info app is only
available when the vehicle is in ON/
RUN. The displays show the status
Regen Recovery – Power from the Power Off – No power is flowing to of many vehicle systems. The
wheels returns to the battery during the wheels. controls for the DIC are on the right
regenerative braking or coasting. steering wheel control.
Energy Information
(eAssist Only)
To view the Efficiency Tips screen
on the center stack display, press
the [ button on the Home screen
or on the Application Tray on the top
of the infotainment system touch
screen. Then press the Tips button
at the bottom of the touch screen.
Hybrid Power – Both the engine and
battery are active with energy Efficiency Tips
flowing to the wheels. The Efficiency Tips screen provides
a guide on how to improve energy
usage to increase fuel economy.
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w or x : Press to move up or 4. Scroll to Info Pages and Trip A and Average Fuel Economy
down in a list, or on the main view press p. or Trip B and Average Fuel
press to cycle through the different Economy: The Trip display shows
5. Select Edit List. the current distance traveled, in
Info app pages.
6. Press w or x to move through either kilometers (km) or miles (mi),
o or p : Press o to open since the trip odometer was last
application menus on the left. Press the list of possible information
reset.
p to open interaction menus on the displays.
right. The Average Fuel Economy display
7. Press V while an item is shows the approximate average
V : Press to select a menu item. highlighted to select or deselect liters per 100 kilometers (L/100 km)
Press and hold to reset values on that item. When an item is or miles per gallon (mpg). This
certain screens, or on the main view selected, a checkmark will number is calculated based on the
reset info pages to the original appear next to it. number of L/100 km (mpg) recorded
setting. since the last time this menu item
DIC Info Pages
DIC Info Page Options was reset.
The following is the list of all
The info pages on the DIC can be possible DIC info page displays. The Average Fuel Economy and trip
turned on or off through the Some may not be available for your odometer can be reset together by
Settings app. particular vehicle. Some items may pressing and holding V while this
not be turned on by default but can display is active.
1. Press o to access the cluster be turned on through the Settings
applications. Fuel Range: Displays the
app. See “DIC Info Page Options” approximate distance the vehicle
2. Press w or x to scroll to the earlier in this section. can be driven without refueling.
Settings application. Current Speed: Displays the LOW will be displayed when the
vehicle speed in either kilometers vehicle is low on fuel. The fuel
3. Press V to select the per hour (km/h) or miles per range estimate is based on an
Settings app. hour (mph). average of the vehicle's fuel
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (29,1)
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economy over recent driving history briefly while this display is active been changed. It cannot be reset
and the amount of fuel remaining in and the timer is running. To reset accurately until the next oil change.
the fuel tank. the timer to zero, press and hold V To reset the engine oil life system,
Instantaneous Fuel Economy: while this display is active. press and hold V for several
Displays the current fuel economy in Oil Life: Displays an estimate of seconds while the Oil Life display is
either liters per 100 kilometers (L/ the oil's remaining useful life. active. See Engine Oil Life System
100 km) or miles per gallon (mpg). If REMAINING OIL LIFE 99% is on page 10-14.
This number reflects only the fuel displayed, that means 99% of the Coolant Temperature: Displays
economy that the vehicle has right current oil life remains. the coolant temperature in either
now and changes frequently as degrees Celsius (°C) or degrees
driving conditions change. When the remaining oil life is low,
the CHANGE ENGINE OIL SOON Fahrenheit (°F).
Average Speed: Displays the message will appear on the display. Tire Pressure: Displays the
average speed of the vehicle in See Engine Oil Messages on approximate pressures of all four
kilometers per hour (km/h) or miles page 5-33. The oil should be tires. Tire pressure is displayed in
per hour (mph). This average is changed as soon as possible. See either kilopascal (kPa) or in pounds
calculated based on the various Engine Oil on page 10-11. In per square inch (psi). If the pressure
vehicle speeds recorded since the addition to the engine oil life system is low, the value for that tire is
last reset of this value. The average monitoring the oil life, additional shown in amber. See Tire Pressure
speed can be reset by pressing and maintenance is recommended in the Monitor System on page 10-51 and
holding V while this display is Maintenance Schedule. See Tire Pressure Monitor Operation on
active. Maintenance Schedule on page 10-52.
page 11-2.
Timer: To start the timer, press V Battery Voltage: Displays the
while this display is active. The The Oil Life display must be reset current battery voltage. The battery
display will show the amount of time after each oil change. It will not voltage can fluctuate while viewing
that has passed since the timer was reset itself. Do not reset the Oil Life this information on the DIC. This is
display accidentally at any time normal.
last reset. To stop the timer, press V
other than when the oil has just
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (30,1)
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Brake System Messages pulsation in the brake pedal. This is Cruise Control Messages
normal under these conditions. Take
BRAKE FLUID LOW the vehicle to your dealer for ADAPTIVE CRUISE SET
This message is displayed when the service. TO XXX
brake fluid level is low. See Brake SERVICE PARKING BRAKE This message displays when the
Fluid on page 10-26. Adaptive Cruise Control (ACC)
This message is displayed when speed is set. See Adaptive Cruise
PARK BRAKE RELEASED there is a problem with the parking Control on page 9-37.
This message is displayed when the brake. Take the vehicle to your
parking brake is released. dealer for service. ADAPTIVE CRUISE
STEP ON BRAKE TO TEMPORARILY UNAVAILABLE
PARK BRAKE SET
RELEASE PARK BRAKE This message displays when
This message is displayed when the attempting to activate Adaptive
parking brake is set. This message is displayed if you Cruise Control (ACC) when it is
attempt to release the Electric temporarily unavailable. The ACC
RELEASE PARKING BRAKE Parking Brake without the brake system does not need service.
This message is displayed if the pedal applied. See Parking Brake
on page 9-31. This can most commonly occur
Electric Parking Brake is on while under the following conditions, but
the vehicle is in motion. See Parking may also display for other reasons:
Brake on page 9-31. Compass Messages
Dashes may be displayed if the
. The radar is not clean. Keep the
SERVICE BRAKE ASSIST radar sensors free of mud, dirt,
vehicle temporarily loses
This message may be displayed communication with the Global snow, ice, and slush. Clean the
when there is a problem with the Positioning System (GPS). entire front and/or rear of the
brake boost assist system. When vehicle. For cleaning
this message is displayed, the brake instructions, see Exterior Care
boost assist motor might be heard on page 10-77.
operating and you might notice
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (32,1)
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FORWARD COLLISION This message could be due to the Braking System may not work. Do
ALERT OFF camera being blocked. Cleaning the not use these systems until the
outside of the windshield behind the vehicle has been repaired.
This message displays when the rearview mirror may correct the
Forward Collision Alert has been issue. SERVICE FRONT CAMERA
turned off.
If this message remains on after
PARK ASSIST OFF continued driving, the vehicle needs
FRONT CAMERA BLOCKED
CLEAN WINDSHIELD This message displays when the service. Do not use the Lane
Parking Assist system has been Departure Warning (LDW) and
This message displays when the turned off or when there is a Forward Collision Alert (FCA)
camera is blocked. Cleaning the temporary condition causing the features. Take the vehicle to your
outside of the windshield behind the system to be disabled. dealer.
rearview mirror may correct the
issue. The Lane Departure Warning REAR CROSS TRAFFIC SERVICE PARKING ASSIST
system will not operate. Forward ALERT OFF This message displays if there is a
Collision Alert (FCA) may not work problem with the Parking Assist
This message displays when the
or may not work as well. system. Do not use this system to
Rear Cross Traffic Alert has been
LANE DEPARTURE WARNING turned off. help you park. See your dealer for
UNAVAILABLE service.
SERVICE AUTOMATIC
This message displays when COLLISION PREP SERVICE SIDE DETECTION
attempting to activate the Lane SYSTEM
If this message displays, take the
Departure Warning (LDW) system If this message remains on after
vehicle to your dealer to repair the
when it is temporarily unavailable. continued driving, the vehicle needs
system. Adaptive Cruise Control
The LDW system does not need service. Side Blind Zone Alert
(ACC), Forward Collision Alert
service. (SBZA) and Rear Cross Traffic Alert
(FCA), and/or the Active Emergency
(RCTA) features will not work. Take
the vehicle to your dealer.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (37,1)
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SHIFT TO PARK BEFORE need service. For cleaning, see Security Messages
EXITING "Washing the Vehicle" under
Exterior Care on page 10-77. THEFT ATTEMPTED
This message may display if
Adaptive Cruise Control (ACC) is This message displays if the vehicle
engaged holding the vehicle at a
Ride Control System detects a tamper condition.
stop, and the driver attempts to exit Messages
the vehicle. Put the vehicle in Service Vehicle Messages
P (Park) before exiting. SERVICE STABILITRAK
This message displays if there is a SERVICE POWER STEERING
SIDE BLIND ZONE ALERT OFF problem with the StabiliTrak system. This message is displayed if there is
This message indicates that the If this message appears, try to reset a problem with the power steering
driver has turned the Side Blind the system. Stop; turn off the engine system and a chime may sound.
Zone Alert (SBZA) system off. for at least 15 seconds; then start Take the vehicle to your dealer for
the engine again. If this message service.
SIDE DETECTION SYSTEM still comes on, it means there is a
UNAVAILABLE problem. See your dealer for SERVICE VEHICLE SOON
This message indicates that Side service. The vehicle is safe to drive; This message is displayed if there is
Blind Zone Alert (SBZA) and Rear however, you do not have the a problem with the vehicle. Take the
Cross Traffic Alert (RCTA) are benefit of StabiliTrak, so reduce vehicle to your dealer for service.
disabled either because the sensor your speed and drive accordingly.
is blocked and cannot detect
vehicles in the blind zone, or the Airbag System Messages
vehicle is passing through an open
area, such as the desert, where SERVICE AIRBAG
there is insufficient data for This message displays if there is a
operation. This message may also problem with the airbag system.
activate during heavy rain or due to Take the vehicle to your dealer for
road spray. The vehicle does not service.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (38,1)
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Starting the Vehicle eAssist Only).” Take the vehicle to TIRE LEARNING ACTIVE
your dealer for service if this
Messages message continues to be displayed.
This message displays when the
system is learning new tires. See
JUMP START ACTIVE WAIT TO PRESS BRAKE TO START Tire Pressure Monitor Operation on
START VEHICLE page 10-52.
This message displays while This message is displayed when TIRE PRESSURE LOW ADD
performing an on-board jump start attempting to start the vehicle AIR TO TIRE
of the vehicle. See “Jump Starting without first pressing the brake
(On-board with eAssist Only).” On vehicles with the Tire Pressure
pedal.
Monitor System (TPMS), this
JUMP START COMPLETE SERVICE KEYLESS START message displays when the
ATTEMPT START SYSTEM pressure in one or more of the
This message displays while vehicle's tires is low.
This message is displayed if there is
performing an on-board jump start a problem with the pushbutton start The low tire pressure warning light
of the vehicle. See “Jump Starting system. Take the vehicle to your will also come on. See Tire
(On-board with eAssist Only).” dealer for service. Pressure Light on page 5-23.
JUMP START DISABLED SEE If a tire pressure message displays,
OWNERS MANUAL Tire Messages inflate the tires until the tire pressure
is equal to the values shown on the
This message displays if there is a SERVICE TIRE MONITOR Tire and Loading Information label.
problem with the on-board jump SYSTEM See Tires on page 10-42, Vehicle
start system, or the 12 volt battery is Load Limits on page 9-10, and Tire
too low to perform an on-board jump This message displays if there is a
problem with the Tire Pressure Pressure on page 10-50.
start. Try using jumper cables and
performing a normal jump start. See Monitor System (TPMS). See Tire
“Jump Starting (On-board with Pressure Monitor Operation on
page 10-52.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (39,1)
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More than one tire pressure attempting to remove the key from TURN WIPER CONTROL TO
message can be received at a time. the vehicle if the vehicle is not in INTERMITTENT FIRST
The DIC also shows the tire P (Park).
pressure values. See Driver This message is displayed when
Information Center (DIC) on TRANSMISSION HOT — IDLE attempting to adjust the intermittent
page 5-27. ENGINE wiper speed without intermittent
selected on the wiper control. See
This message displays and a chime Windshield Wiper/Washer on
Transmission Messages sounds if the transmission fluid in page 5-4.
the vehicle gets hot. Driving with the
SERVICE TRANSMISSION transmission fluid temperature high
This message displays if there is a can cause damage to the vehicle. Vehicle Speed Messages
problem with the transmission. See Stop the vehicle and let it idle to SPEED LIMIT EXCEEDED
your dealer. allow the transmission to cool. This
message clears when the fluid This message is displayed when the
SHIFT DENIED temperature reaches a safe level. vehicle speed is greater than the
speed warning speed. See "Speed
This message displays when using
Vehicle Reminder Warning" under Instrument Cluster
the Driver Shift Control (DSC) and
on page 5-9.
attempting to shift to a gear not Messages
appropriate for the vehicle speed SPEED LIMIT SET TO XXX
and engine revolutions per ICE POSSIBLE DRIVE
minute (rpm). See Manual Mode on WITH CARE This message is displayed when the
page 9-29. speed warning is set. See "Speed
This message is displayed when ice Warning" under Instrument Cluster
SHIFT TO PARK conditions are possible. on page 5-9.
This message displays when the
transmission needs to be shifted to
P (Park). This may appear when
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (40,1)
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Auto Rear Defog are available. The Alert setting Side Blind Zone Alert
If equipped, this allows the Auto disables most automatic braking This allows the feature to be turned
Rear Defog to be turned on or off. functions of the Auto Collision on or off.
This feature will automatically turn Preparation feature. Some
last-second automatic braking Select Off or On.
on the rear window defogger when it
is cold outside. capability is still provided with the See Side Blind Zone Alert (SBZA)
Alert setting, but it is much less on page 9-52.
Select Off or On. likely to be triggered by most driving
conditions. Off disables all Forward Rear Cross Traffic Alert
Collision/Detection Systems
Collision Alert and Automatic This allows the feature to be turned
Select and the following may be Braking capabilities of the Auto on or off.
displayed: Collision Preparation feature.
Select Off or On.
. Auto Collision Preparation Select Off, Alert and Brake, or Alert.
See Driver Assistance Systems on
. Go Notifier See Driver Assistance Systems on page 9-45.
. Side Blind Zone Alert page 9-45.
Comfort and Convenience
. Rear Cross Traffic Alert Go Notifier
Select and the following may be
Auto Collision Preparation This feature will give a reminder that displayed:
Adaptive Cruise Control provides
This feature will turn on or off the . Auto Memory Recall
when it has brought the vehicle to a
Forward Collision Alert feature as complete stop behind another . Easy Exit Options
well as the Automatic Braking stopping vehicle, and then that
capability of the Auto Collision . Chime Volume
vehicle drives on.
Preparation feature. With the Alert
and Brake setting, both Forward Select Off or On.
Collision Alert as well as the See Active Emergency Braking
Automatic Braking capability of the System on page 9-51.
Auto Collision Preparation feature
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (43,1)
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Remote Lock, Unlock, Start Remote Door Unlock Select All Doors or Driver
Select and the following may be This allows selection of which doors Door Only.
displayed: will unlock when pressing K on the Passive Door Lock
. Remote Unlock Light Feedback RKE transmitter. This feature can be turned on or off,
. Remote Lock Feedback Select All Doors or Driver or can be used to select feedback
Door Only. when using the button on the driver
. Remote Door Unlock door to lock the vehicle. See
. Remote Start Auto Cool Seats Remote Start Auto Cool Seats Remote Keyless Entry (RKE)
If equipped and turned on, this System Operation on page 2-3.
. Remote Start Auto Heat Seats
feature will turn the vented seats on Select On, On with Horn Chirp,
. Passive Door Unlock when using remote start on or Off.
. Passive Door Lock warm days.
Remote Left in Vehicle Reminder
. Remote Left in Vehicle Reminder Select Off or On.
This feature sounds an alert when
Remote Unlock Light Feedback Remote Start Auto Heat Seats the RKE transmitter is left in the
When on, the exterior lamps will If equipped and turned on, this vehicle.
flash when unlocking the vehicle feature will turn the heated seats on Select Off or On.
with the RKE transmitter. when using remote start on
cold days. Bluetooth
Select Off or Flash Lights.
Select Off or On. Select and the following may be
Remote Lock Feedback displayed:
Passive Door Unlock
This allows selection of what type of . Pair New Device
feedback is given when locking the This allows the selection of what
doors will unlock when using the . Device Management
vehicle with the RKE transmitter.
button on the driver door to unlock . Ringtones
Select Off, Lights and Horn, Lights the vehicle.
Only, or Horn Only. . Voice Mail Numbers
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (45,1)
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home automation devices. These To program a garage door opener, To program up to three devices:
instructions refer to a garage door park outside directly in line with and 1. Hold the end of the hand-held
opener, but can be used for other facing the garage door opener transmitter about 3 to 8 cm (1 to
devices. receiver. Clear all people and 3 in) away from the Universal
Do not use the Universal Remote objects near the garage door. Remote system buttons with the
system with any garage door opener Make sure the hand-held transmitter indicator light in view. The
that does not have the stop and has a new battery for quick and hand-held transmitter was
reverse feature. This includes any accurate transmission of the supplied by the manufacturer of
garage door opener model radio-frequency signal. the garage door opener receiver.
manufactured before April 1, 1982. 2. At the same time, press and
Programming the Universal
Read these instructions completely Remote System hold both the hand-held
before programming the Universal transmitter button and one of the
Remote system. It may help to have For questions or help programming three Universal Remote system
another person assist with the the Universal Remote system, call buttons to be used to operate
programming process. 1-800-355-3515 or see the garage door. Do not release
www.homelink.com. either button until the indicator
Keep the original hand-held
transmitter for use in other vehicles Programming involves light changes from a slow to a
as well as for future programming. time-sensitive actions, and may time rapid flash. Then release both
Erase the programming when out causing the procedure to be buttons.
vehicle ownership is terminated. repeated. Some garage door openers may
See “Erasing Universal Remote require substitution of Step 2
System Buttons” later in this with the procedure under in
section. “Radio Signals for Canada and
Some Gate Operators” later in
this section.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (48,1)
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3. Press and hold the newly and the garage door does and then release it. If the garage
programmed Universal Remote not move, continue with door does not move or the lamp
system button for five seconds programming Steps 4–6. on the garage door opener
while watching the indicator light receiver does not flash, press
and garage door activation. and hold the same button a
. If the indicator light stays on second time for two seconds,
continuously or the garage then release it. Again, if the door
door moves when the does not move or the garage
button is pressed, then door lamp does not flash, press
programming is complete. and hold the same button a third
There is no need to time for two seconds, then
complete Steps 4–6. release it.
Learn or Smart Button The Universal Remote system
. If the indicator light does
not come on or the garage 4. After completing Steps 1–3 , should now activate the
door does not move, a locate the Learn or Smart button garage door.
second button press may inside garage on the garage Repeat the process for
be required. For a second door opener receiver. The name programming the two remaining
time, press and hold the and color of the button may vary buttons.
newly programmed button by manufacturer.
for five seconds. If the light Radio Signals for Canada and
5. Press and release the Learn or Some Gate Operators
stays on or the garage door Smart button. Step 6 must be
moves, programming is completed within 30 seconds of For questions or programming help
complete. pressing this button. call 1-800-355-3515 or see
. If the indicator light blinks www.homelink.com.
6. Inside the vehicle the vehicle,
rapidly for two seconds, press and hold the newly Canadian radio-frequency laws and
then changes to a solid light programmed Universal Remote some U.S. gate operators require
system button for two seconds transmitter signals to time out or quit
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (49,1)
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2 NOTES
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Lighting 6-1
6-2 Lighting
The DRL system turns on the This vehicle may have a DRL
low-beam headlamps at a reduced disabling function. When the DRL
brightness. For vehicles with High are on and a turn signal is activated,
Intensity Discharge (HID) the DRL on that side will be off until
headlamps, there is a dedicated the turn signal goes off.
DRL. The DRL will come on when
This indicator light turns on in the all of the following conditions Automatic Headlamp
are met:
instrument cluster when the System
high-beam headlamps are on. . The ignition is on.
When the exterior lamp control is
. The exterior lamp control is set to AUTO and it is dark enough
Flash-to-Pass in AUTO. outside, the headlamps come on
To flash the high beams, pull the . The light sensor determines it is automatically.
turn signal lever toward you, and daytime.
release.
. The vehicle is not in P (Park).
Daytime Running When the DRL are on, the taillamps,
Lamps (DRL) sidemarker lamps, instrument panel
lights, and other lamps will not
DRL can make it easier for others to be on.
see the front of your vehicle during
the day. Fully functional DRL are The DRL turn off when the
required on all vehicles first sold in headlamps are turned to O or the
Canada. ignition is off.
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Lighting 6-3
There is a light sensor on top of the not operating, these lamps turn off. Turn and Lane-Change
instrument panel. Do not cover the Move the exterior lamp control to P
sensor, otherwise the headlamps
Signals
or ; to disable this feature.
will come on when they are not
needed.
Hazard Warning Flashers
The system may also turn on the
headlamps when driving through a
parking garage or tunnel.
When it is bright enough outside,
the headlamps will turn off or may
change to Daytime Running
Lamps (DRL).
The automatic headlamp system Move the lever all the way up or
down to signal a turn.
turns off when the exterior lamp
control is turned to O or the ignition An arrow on the instrument cluster
is off. flashes in the direction of the turn or
lane change.
Lights On with Wipers Raise or lower the lever until the
If the windshield wipers are arrow starts to flash to signal a lane
activated in daylight with the engine
| (Hazard Warning Flashers): change. Hold it there until the lane
Press this button to make the front
on, and the exterior lamp control is change is completed. If the lever is
and rear turn signal lamps flash on
in AUTO, the headlamps, parking briefly pressed and released, the
and off. Press again to turn the
lamps, and other exterior lamps turn signal flashes three times.
flashers off.
come on. The transition time for the
lamps coming on varies based on The hazard warning flashers turn on
wiper speed. When the wipers are automatically if the airbags deploy.
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6-4 Lighting
Lighting 6-5
6-6 Lighting
Infotainment Phone
Bluetooth (Overview) . . . . . . . . 7-18
Introduction
System Bluetooth (Infotainment
Controls) . . . . . . . . . . . . . . . . . . . 7-20 Infotainment
Bluetooth (Voice Read the following pages to
Introduction Recognition) . . . . . . . . . . . . . . . 7-24 become familiar with the
Infotainment . . . . . . . . . . . . . . . . . . . 7-1 infotainment system featured in this
Trademarks and License owner manual.
Theft-Deterrent Feature . . . . . . . 7-2
Overview . . . . . . . . . . . . . . . . . . . . . . 7-3
Agreements
Trademarks and License
Home Page . . . . . . . . . . . . . . . . . . . 7-4
Software Updates . . . . . . . . . . . . . 7-7 Agreements . . . . . . . . . . . . . . . . 7-29 { Warning
Taking your eyes off the road
Radio for too long or too often while
AM-FM Radio . . . . . . . . . . . . . . . . . 7-7
using any infotainment features
Satellite Radio . . . . . . . . . . . . . . . . 7-9
can cause a crash resulting in
Radio Reception . . . . . . . . . . . . . 7-10
Backglass Antenna . . . . . . . . . . 7-11 injury or death. Do not give
Multi-Band Antenna . . . . . . . . . . 7-11 extended attention to
infotainment tasks while
Audio Players driving. Focus your attention
CD Player . . . . . . . . . . . . . . . . . . . 7-12 on driving and limit glances to
USB Port . . . . . . . . . . . . . . . . . . . . 7-14 the instrument cluster or center
Auxiliary Jack . . . . . . . . . . . . . . . . 7-17 stack screens. Use voice
guidance whenever possible.
AUDIO: Select the AUDIO screen Setting Radio Preferences 3. Re-enter the four-digit code.
icon to display the active source Select LOCK to lock the system.
Select the SETTINGS screen icon
page. The sources available are This will also lock out access to
to display the Settings menu and
AM, FM, SiriusXM® (if equipped), the storage behind the radio,
the following may display:
CD, USB/iPod, AUX, and SD Card if equipped. See Instrument
Reader. See AM-FM Radio on Time: See Clock (Base Radio) on Panel Storage on page 4-1.
page 7-7, Satellite Radio on page 5-5 or Clock (Uplevel Radio)
4. Type the four-digit code to
page 7-9, CD Player on page 7-12, on page 5-5.
and Auxiliary Jack on page 7-17. unlock the system. Select q
Language [Language]: This will BACK to go back to the
PHONE: Select the PHONE screen set the display language in the previous menu.
icon to display the Phone main radio, and Instrument cluster. Select
page. See Bluetooth (Infotainment to display a list of languages. Select Radio: See “Radio Setup” later in
Controls) on page 7-20 or Bluetooth q BACK to go back to the this section.
(Voice Recognition) on page 7-24 or previous menu. Vehicle: See Vehicle
Bluetooth (Overview) on page 7-18. Valet Mode: Personalization on page 5-40.
NAV: Select the NAV screen icon Type a four-digit code on the Display: Press the MENU knob to
to display the last Turn-by-Turn circular numeric keypad by: turn the display on or off.
maneuver if a destination was
downloaded. See Navigation on 1. Turning the MENU knob to Return to Factory Settings: See
page 14-2. highlight a number. “Return to Factory Settings” later in
this section.
SETTINGS: Select the SETTINGS 2. Press the MENU knob to select
screen icon to display the Settings it. Do this for each one of the
main page. See “Setting Radio four digits. Select Enter to go to
Preferences” following. the confirmation screen.
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Rear Cross Traffic Alert: This Restore Radio Settings: This Radio
feature will display an alert icon option will restore factory radio
when cross traffic is detected. settings. Select Restore Radio
Select Rear Cross Traffic Alert, then Settings. A screen displays stating AM-FM Radio
select Off or On. all personalized radio settings will Playing the Radio
be restored back to the factory
Return to Factory Settings settings. Select Cancel or Continue. While on the audio main page,
Select Return to Factory Settings press the RADIO or MEDIA button
and the following list may display: English and Metric Unit repeatedly to display and scroll
Conversion through the available sources: AM,
Restore Vehicle Settings: This FM, and SiriusXM® (if equipped),
option will restore factory vehicle To change the display units between
English and metric units, see “Units” CD, USB, SD, and AUX.
personalization settings. Select
Restore Vehicle Settings. A screen under “Settings” in Instrument The steering wheel controls can
displays stating all vehicle Cluster on page 5-9. also be used to adjust the volume.
customization settings will be See Steering Wheel Controls on
restored to the factory settings. Software Updates page 5-3.
Select Cancel or Continue. See the website for more AM, FM, SiriusXM (If Equipped)
Clear All Private Data: This option information. To select AM, FM, or SiriusXM
clears all private information from In the U.S., see www.chevrolet.com (if equipped):
the vehicle. Select Clear All Private
Data. Select Cancel or Continue. In Canada, see 1. Press {.
www.chevrolet.gm.ca
2. Turn the MENU knob to highlight
the AUDIO screen icon.
3. Press the MENU knob to select.
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Options for SiriusXM Only Tuning a Station deleting a favorite. See “Manage
XM View: XM view allows the Turn the MENU knob to manually Favorites” under Overview on
channel list to be viewed by channel find a station. page 7-3.
name, artist playing on channel,
or song playing on channel. Select Storing Radio Station Presets Satellite Radio
to display Channel List in XM views. Up to 25 preset stations from all SiriusXM® Satellite Radio
Turn the MENU knob to highlight bands can be stored in the favorite
and press the MENU knob to select.
Service
lists in any order. Up to five stations
Press q BACK to go to the can be stored in each favorite page Vehicles with a SiriusXM satellite
previous menu. and the number of favorites can radio tuner and a SiriusXM satellite
be set. radio subscription can receive
Channel List: Select to display a SiriusXM programming.
list of SiriusXM channels. Turn the AM, FM, or SiriusXM (If
MENU knob to highlight and press Equipped): While on the active SiriusXM is a satellite radio service
source main page, such as AM, FM, based in the 48 contiguous United
the MENU knob to select. Press q
and SiriusXM (if equipped), press States and 10 Canadian provinces.
BACK to go to the previous menu. SiriusXM satellite radio has a wide
and hold the corresponding key.
Also see the radio settings common variety of programming and
for all sources earlier in this section. Mixed-Audio Favorites commercial-free music, coast to
Favorites can be stored including coast, and in digital-quality sound.
Finding a Station A service fee is required to receive
radio stations.
Seeking a Station the SiriusXM service. See
To display the favorites page, press www.siriusxmradio.com or call
Press g or l to search for the q or r on the radio faceplate. 1-866-635-2349 (U.S.); or see
previous or next strongest station, From the Settings menu, press the www.xmradio.ca or call
or press and hold to quickly search MENU knob to select Manage 1-877-209-0079 (Canada).
through stations. Favorites. The Manage Favorites
feature has the option of moving or
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When SiriusXM is active, the Channel Off Air: This station is not Radio Reception
channel name and number, currently in service.
category name, song title, and artist Frequency interference and static
Channel Not Authorized: This can occur during normal radio
display on the screen. station is blocked or cannot be reception if items such as phone
Browsing SiriusXM Channels received. chargers, vehicle convenience
To browse the SiriusXM channels: Channel Not Available: This accessories, and external electronic
previously assigned station is no devices are plugged into the
1. Press the MENU knob. longer assigned. accessory power outlet. If there is
2. Turn the MENU knob to highlight interference or static, unplug the
No XM Signal/Reception May Be
XM Channel List. item from the accessory power
Blocked: The vehicle may be in a
outlet.
3. Turn the MENU knob to highlight location where the SiriusXM signal
the desired XM Channels. is being blocked. When the vehicle FM
is moved into an open area, the
SiriusXM Messages signal should return. FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
XL (Explicit Language XM Radio ID: When tuned to radio has a built-in electronic circuit
Channels): These stations, or any station 0, displays the SiriusXM that automatically works to reduce
others, can be blocked by request, eight-digit radio ID label. This label interference, some static can occur,
by calling 1-866-635-2349 in the is needed to activate the service. especially around tall buildings or
U.S., and 1-877-209-0079 in hills, causing the sound to fade in
Canada. Check XM Antenna: If this
message does not clear within a and out.
Loading XM: The audio system is short period of time, the receiver or
acquiring and processing audio and AM
antenna could have a fault. Consult
text data. No action is needed. with your dealer. The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can also occur
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While the USB source is active, use Auto Volume: If equipped, see There may be problems with
the icons on the screen to operate “Playing an Audio CD.” operation and function in the
USB function: EQ (Equalizer) Settings: following situations:
. t (Seek Previous/Fast If equipped, this feature adjusts the . When connecting an iPod on
Reverse) pre-defined EQ Modes. See “EQ which a more recent version of
(Equalizer) Settings” in AM-FM the firmware is installed than is
. u (Seek Next/Fast Forward) Radio on page 7-7. supported by the infotainment
DSP Modes: If equipped, this system.
. j /r (Play/Pause)
feature adjusts the DSP Modes. . When connecting an iPod on
. Z (Shuffle) See “DSP Modes” in AM-FM Radio which firmware from other
on page 7-7. providers is installed.
For information on how to use the
screen icons, see “Playing an Audio Playing from an iPod® To connect and control an iPod:
CD” previously in this section. 1. Connect one end of the standard
This feature supports the following
USB Menu iPod models: iPod USB cable to the iPod's
dock connector.
Press the MENU knob to display the . iPod nano® (1st, 2nd, 3rd, and
USB menu and the following may 4th generation) 2. Connect the other end to the
display: USB port in the center console.
. iPod with video (5.0 and 5.5
Browse: Select to display the files generation). 3. Press the MEDIA button to
and folders on the USB device. ® select the source.
. iPod classic (6th generation)
Tone Settings: Select to adjust iPod music information displays on
. iPod touch® (1st and 2nd the radio’s display and begins
Bass, Midrange, Treble, Balance,
generation) playing through the vehicle’s audio
Fade, and EQ (Equalizer). See
“Tone Settings” under “Playing an system.
Audio CD.”
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Genres: 2. Turn the MENU knob to highlight Connect a 3.5 mm (1/8 in) cable
1. Turn the MENU knob to highlight and press to select the song from the auxiliary device to the
and press to view the genres from the list to begin playback. auxiliary input jack.
stored on the iPod. Playing from an iPhone® If an auxiliary device has already
2. Turn the MENU knob to highlight or iPad® been connected, but a different
and press to select a genre source is currently active, press the
This feature supports iPhone 3G, MEDIA faceplate button repeatedly
name to view a list of artists of iPhone 3GS, iPhone 4, and iPad.
that genre. to scroll through all of the available
Follow the same instructions as audio source screens, until the AUX
3. Turn the MENU knob to highlight stated earlier for using an iPod. source screen is shown.
and press to select to view
albums by that artist. Playing from the AUX Jack
Auxiliary Jack
4. Turn the MENU knob to highlight An auxiliary device is played
and press to select an album to The AUX jack is in the center through the audio system and
view songs. console. See Center Console controlled through the device itself.
Storage on page 4-2.
5. Turn the MENU knob to highlight AUX Menu
and press to select the song Possible auxiliary audio sources
include: Press the MENU knob to display the
from the list to begin playback. AUX menu and the following may
Songs:
. Laptop computer display:
1. Turn the MENU knob to highlight
. Audio music player Tone Settings: Select to adjust
and press to view a list of all This jack is not an audio output. Do Bass, Midrange, Treble, Balance,
songs stored on the iPod. not plug headphones into the Fade, and EQ (Equalizer). See
auxiliary input jack. Auxiliary “Tone Settings” under AM-FM Radio
devices should be set up while the on page 7-7.
vehicle is in P (Park).
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Pairing a Phone or Device 5. Locate the device named “Your Deleting a Paired Phone
1. From the Home Page, turn the Vehicle” in the list on the cell 1. From the Home Page, turn the
MENU knob to access the phone. Follow the instructions MENU knob, then press to
PHONE screen button, then on the cell phone to enter the select the PHONE screen
press the MENU knob to select PIN provided in Step 3. button.
the PHONE screen button. If a After the PIN is successfully 2. Turn the MENU knob and press
device has been previously entered, the system confirms the to select Manage Phones.
paired, the main Phone menu pairing process is complete.
will be shown. If no devices 3. Turn the MENU knob to highlight
6. If the phone prompts to accept the phone to be deleted.
have been paired, Step 2 can be connection or allow phone book
skipped. download, select always accept 4. Press the button below the
2. Turn the MENU knob and press and allow. The phone book may DELETE screen button to delete
to select Manage Phones. not be available if not accepted. the highlighted device.
3. Press the button just below the 7. Repeat steps 1–6 to pair 5. A confirmation screen is
PAIR/screen button. A four-digit additional phones or devices. displayed. Press the button just
Personal Identification Number below the DELETE screen
(PIN) appears on the display. Listing All Paired and Connected button to confirm deletion.
The PIN may be used in Step 5. Phones
Connecting to a Different Phone
4. Start the pairing process on the 1. To list all paired devices, from
the Home Page turn the MENU 1. From the Home Page, turn the
cell phone to be paired to the MENU knob, then press to
knob, then press to select the
vehicle. See the cell phone select the PHONE screen button
PHONE screen button.
manufacturer's user guide for or press the PHONE button on
information on this process. 2. Turn the MENU knob and press the faceplate.
to select Manage Phones.
2. Turn the MENU knob and press
to select Manage Phones.
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3. Turn the MENU knob to highlight Making a Call Using Contacts The Recent Calls menu allows you
the phone to be connected. and Recent Calls to access the phone numbers from
4. Press the button just below the the Incoming Calls, Outgoing Calls,
For cell phones that support the and Missed Calls menus on the cell
CONNECT screen button to Contacts and Recent Calls feature,
connect to the highlighted phone to make a call.
the Bluetooth system can use the
device. contacts stored on your cell phone To make a call using the
to make calls. See your cell phone Contacts menu:
Phone Menu
manufacturer’s user guide or 1. From the Home Page, turn the
Once a phone is connected and contact your wireless provider to MENU knob, then press to
selected, the following may display: find out if this feature is supported select the PHONE screen
Recent Calls: Turn the MENU by your phone. button.
knob to highlight Recent Calls and If the phone prompts to allow phone 2. Turn the MENU knob to highlight
press to select. book download during the pairing Contacts and press to select.
Contacts: Turn the MENU knob to process, select Always Accept and
Allow. The phone book may not be 3. Turn the MENU knob to highlight
highlight Contacts and press to the letter group and press to
select. available if not accepted.
select.
Keypad: Turn the MENU knob to When a cell phone supports the
phone book feature, the Contacts 4. Turn the MENU knob to highlight
highlight Keypad and press to the contact and press to select.
select. and Recent Calls menus are
automatically available. 5. Turn the MENU knob to highlight
Active Call: Turn the MENU knob the desired number, then press
to highlight Active Call and press to The Contacts menu allows you to
access the phone book stored in the the MENU knob to call the
select and display the active call contact.
screen. cell phone to make a call.
Manage Phones: Turn the MENU
knob to highlight Manage Phones
and press to select.
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To make a call using the Recent 2. Turn the MENU knob and press Declining a Call
Calls menu: to select Keypad. To decline a call, do one of the
1. From the Home Page, turn the 3. Turn the MENU knob to highlight following:
MENU knob, then press to the first digit and press to select. . Press the button just below the
select the PHONE screen Continue this process through IGNORE screen button.
button. the number. To call, press the
2. Turn the MENU knob to highlight button just below the CALL . Press c on the steering wheel
Recent Calls and press to screen button. controls.
select. Accepting or Declining a Call . Do nothing.
If necessary, select between When an incoming call is received, Call Waiting
Missed, Recent, and Sent calls the infotainment system mutes and
by pressing the button below the a ring tone is heard in the vehicle. Call waiting must be supported on
appropriate screen button. the Bluetooth phone and enabled by
Accepting a Call the wireless service carrier to work.
3. Turn the MENU knob to highlight
the contact or the phone To accept a call, do one of the Accepting a Call Waiting Call
number. following:
To accept a call waiting call, do one
4. Press the MENU knob to call the . Press the button just below the of the following:
contact. ANSWER screen button. . Press the button just below the
Making a Call Using the . Press g on the steering wheel SWITCH screen button.
Keypad controls. . Press g on the steering wheel
To make a call: controls.
1. From the Home Page, turn the
MENU knob, then press to
select the PHONE screen
button.
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Declining a Call Waiting Call 1. When a call is active, press the Pairing
To decline a call waiting call, do one button just below the KEYPAD
screen button. Pairing a Phone
of the following:
2. Turn the MENU knob to highlight 1. Press g. The system responds
. Press the button just below the
the first digit and press to select. “Ready,” followed by a tone.
IGNORE screen button.
If not initially in the phone 2. Say “Bluetooth.”
. Press c on the steering wheel application, from the Home Page,
controls. 3. Say “Pair.” The system responds
turn the MENU knob, then press to with instructions and a four-digit
. Do nothing. select the PHONE screen button. Personal Identification Number
From the PHONE main menu, turn (PIN). The PIN is used in Step 5.
Ending a Call the MENU knob to highlight Active
To end a call, do one of the Call and press to select. 4. Start the pairing process on the
following: cell phone that you want to pair.
Bluetooth (Voice For help with this process, see
. Press the button just below the your cell phone manufacturer's
END screen button. Recognition) user guide.
. Press c on the steering wheel Using Voice Recognition 5. Locate the device named “Your
controls. Vehicle” in the list on the cell
To use voice recognition, press g phone. Follow the instructions
Dual Tone Multi-Frequency on the steering wheel. Use the on the cell phone to enter the
(DTMF) Tones commands below for the various PIN provided in Step 3. After the
voice features. For additional PIN is successfully entered, the
The in-vehicle Bluetooth system can information, say “Help” while you
send numbers during a call. This is system prompts you to provide a
are in a voice recognition menu. name for the paired cell phone.
used when calling a menu-driven
phone system. This name will be used to
indicate which phones are
paired and connected to the
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Delete All Name Tags: This 2. Say “Digit Store.” 2. Say “Delete all name tags.”
command deletes all stored name 3. Say each digit, one at a time.
tags in the Hands-Free Calling Listing Stored Numbers
After each digit is entered, the
Directory and the Destinations system repeats back the digit it The list command will list all the
Directory. heard followed by a tone. After stored numbers and name tags.
Using the “Store” Command the last digit has been entered, Using the “List” Command
say “Store,” and then follow the
1. Press g. The system responds directions given by the system to 1. Press g. The system responds
“Ready,” followed by a tone. save a name tag for this number. “Ready,” followed by a tone.
2. Say “Store.” Using the “Delete” Command 2. Say “Directory.”
3. Say the entire phone number or 3. Say “Hands-Free Calling.”
1. Press g. The system responds
a group of digits all at once with
“Ready,” followed by a tone. 4. Say “List.”
no pauses, then follow the
directions given by the system to 2. Say “Delete.” Making a Call
save a name tag for this number. 3. Say the name tag you want to Calls can be made using the
Using the “Digit Store” Command delete. following commands.
If an unwanted number is Using the “Delete All Name Tags” Dial or Call: The dial or call
recognized by the system, say Command command can be used
“Correction” at any time to clear the This command deletes all stored interchangeably to dial a phone
last number. name tags in the Hands-Free number or a stored name tag.
To hear all of the digits recognized Calling Directory and the Digit Dial: This command allows a
by the system, say “Verify” at Destinations Directory. phone number to be dialed by
any time. To delete all name tags: entering the digits one at a time.
1. Press g. The system responds 1. Press g. The system responds
Re-dial: This command is used to
“Ready,” followed by a tone. dial the last number used on the cell
“Ready,” followed by a tone. phone.
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Using the “Dial” or “Call” 2. Say “Dial” or “Call.” heard followed by a tone. After
Command 3. Say “066.” the last digit has been entered,
say “Dial.”
1. Press g. The system responds 4. Say “Dial” or “Call.”
“Say a command or say help,” Once connected, the person called
followed by a tone. Using the “Digit Dial” Command will be heard through the audio
The digit dial command allows a speakers.
2. Say “Dial” or “Call.”
phone number to be dialed by Using the “Re-dial” Command
3. Say the entire number without entering the digits one at a time.
pausing or say the name tag. After each digit is entered, the 1. Press g. The system responds
Once connected, the person called system repeats back the digit it “Say a command or say help,”
will be heard through the audio heard followed by a tone. followed by a tone.
speakers. If an unwanted number is 2. After the tone, say “Re-dial.” The
Calling 911 Emergency (U.S. and recognized by the system, say system dials the last number
Canada) “Correction” at any time to clear the called from the connected cell
last number. phone.
1. Press g. The system responds Once connected, the person called
To hear all of the numbers
“Say a command or say help,” recognized by the system, say will be heard through the audio
followed by a tone. “Verify” at any time. speakers.
2. Say “Dial” or “Call.”
1. Press g. The system responds Receiving a Call
3. Say “911.” “Say a command or say help,” When an incoming call is received,
4. Say “Dial” or “Call.” followed by a tone. the audio system mutes and a ring
Calling 066 Emergency (Mexico) 2. Say “Digit Dial.” tone is heard in the vehicle.
Call Waiting 3. Use the “Dial” or “Call” command 2. Say “Transfer Call.”
to dial the number of the third
Call waiting must be supported on To Transfer Audio to the Bluetooth
party to be called.
the cell phone and enabled by the System from a Cell Phone
wireless service carrier. 4. Once the call is connected,
During a call with the audio on the
press g to link all callers
. Press g to answer an incoming cell phone, press g. The audio
together.
call when another call is active. transfers to the vehicle. If the audio
The original call is placed Ending a Call does not transfer to the vehicle, use
on hold. the audio transfer feature on the cell
Press c to end a call. phone. See your cell phone
. Press g again to return to the manufacturer's user guide for more
original call. Transferring a Call
information.
. To ignore the incoming call, no Audio can be transferred between
action is required. the Bluetooth system and the cell Voice Pass-Thru
phone. Voice pass-thru allows access to the
. Press c to disconnect the voice recognition commands on the
The cell phone must be paired and
current call and switch to the call cell phone. See your cell phone
connected with the Bluetooth
on hold. manufacturer's user guide to see if
system before a call can be
Three-Way Calling transferred. The connection process the cell phone supports this feature.
can take up to two minutes after the To access contacts stored in the cell
Three-way calling must be ignition is turned to ON/RUN.
supported on the cell phone and phone:
enabled by the wireless service To Transfer Audio from the 1. Press g. The system responds
carrier. Bluetooth System to a Cell Phone “Say a command or say help,”
1. While on a call, press g. During a call with the audio in the followed by a tone.
vehicle: 2. Say “Bluetooth.”
2. Say “Three-way call.”
1. Press g.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (29,1)
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3. Say “Voice.” The system Sending a Number or Name Tag Trademarks and
responds “OK, accessing During a Call
<phone name>.” License Agreements
1. Press g. The system responds
The cell phone's normal prompt “Ready,” followed by a tone. FCC Information
messages will go through their cycle
according to the phone's operating 2. Say “Dial.” See Radio Frequency Statement on
instructions. page 13-15.
3. Say the number or name tag
to send.
Dual Tone Multi-Frequency
(DTMF) Tones Clearing the System
The Bluetooth system can send Unless information is deleted out of
numbers and the numbers stored as the in-vehicle Bluetooth system, it
name tags during a call. You can will be retained indefinitely. This
use this feature when calling a includes all phone pairing
menu-driven phone system. information. For information on how “Made for iPod” and “Made for
Account numbers can also be to delete this information, see iPhone” mean that an electronic
stored for use. “Deleting a Paired Phone.” accessory has been designed to
connect specifically to iPod or
iPhone and has been certified by
the developer to meet Apple
performance standards.
iPod and iPhone are trademarks of
Apple Computer, Inc., registered in
the U.S. and other countries.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (30,1)
2014 - 2nd crc - 5/14/13
Air Delivery Modes: Press Y, \, A/C (Air Conditioning): Press to If equipped with heated outside
[ , or - to change the direction of turn the air conditioning on or off. rearview mirrors, they turn on with
the airflow. An indicator light comes If the fan is turned off, the air the rear window defogger and help
on in the selected mode button. conditioner will not run and the to clear fog or frost from the surface
indicator light may turn off. of the mirror. See Heated Mirrors on
Y (Vent): Air is directed to the page 2-20.
instrument panel outlets. L (Recirculation): Press to turn
on recirculation. An indicator light
\ (Bi-Level): Air is directed to the comes on. Air is recirculated to { Caution
instrument panel outlets and the quickly cool the inside of the vehicle
floor outlets. or prevent outside air and odors Using a razor blade or sharp
[ (Floor): Air is directed to the from entering. object on the inside rear window
floor outlets. can damage the antenna or
Rear Window Defogger defogger. Repairs would not be
- (Defog): Air is directed to the
K (Rear Window Defogger): covered by the vehicle warranty.
windshield and floor outlets to clear Do not stick anything to the rear
Press to turn the rear window
the windows of fog or moisture. window.
defogger on or off.
0 (Defrost): Press to clear the The rear window defogger turns off
windshield of fog or frost more
automatically after about
quickly. Air is directed to the
10 minutes. If turned on again, it
windshield and side window outlets.
runs for about five minutes before
For best results, clear all snow and turning off. At higher speeds, the
ice from the windshield before rear window defogger may stay on
defrosting. continuously.
The upper region of gridlines on the
rear window are antenna lines and
are not intended to heat when the
defogger is activated.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (3,1)
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[ (Floor): Air is directed to the A/C (Comfort/Eco Air weather conditions, auto stops may
floor outlets. Conditioning) (For eAssist occur more frequently and the
Vehicles): Press to cycle between vehicle interior may be warmer as
- (Defog): Air is directed to the the off, eco, and comfort air compared to the comfort air
windshield and floor outlets to clear conditioning modes. The indicator conditioning setting. This setting
the windows of fog or moisture. will be lit in comfort and eco modes allows higher humidity inside the
0 (Defrost): Press to clear the and turns off when there is no A/C vehicle and window fogging before
windshield of fog or frost more function. If the fan is turned off, the the engine restarts.
quickly. Air is directed to the air conditioner will not run and the
windshield and side window outlets. indicator light may turn off. Pressing the 0 button during an
auto stop may restart the engine to
For best results, clear all snow and For comfort a/c, press A/C. The prevent window fogging. To reach
ice from the windshield before indicator will turn amber. comfort levels quickly during an
defrosting. Pressing this button again cancels auto stop, the engine will restart if
A/C (Air Conditioning) (For automatic air conditioning and turns the air conditioner is off and AUTO
Non-eAssist Vehicles): Press to off the air conditioner. Press AUTO or A/C is selected.
turn the air conditioning on or off. to return to automatic operation and If temperature controls are adjusted
If the fan is turned off, the air the air conditioner runs cooler by more than 1°C (1°F)
conditioner will not run and the automatically as needed. When the during an auto stop, the engine will
indicator light may turn off. indicator light is on, the air restart to ensure that comfort is
conditioner runs automatically to reached.
Press AUTO to return to automatic
cool the air inside the vehicle or to
operation and the air conditioner
dry the air as needed to defog the L (Recirculation): Press to turn
runs as needed. When the indicator on recirculation. An indicator light
windshield faster.
light is on, the air conditioner runs comes on. Air is recirculated to
automatically to cool the air inside For eco a/c, press A/C again. The quickly cool the inside of the vehicle
the vehicle or to dry the air as indicator will turn green. This setting or prevent outside air and odors
needed to defog the windshield balances fuel economy and air from entering.
faster. conditioning comfort. In warm
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (6,1)
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Auto Defog: The climate control The upper region of gridlines on the previous settings to heat or cool the
system may have a sensor to rear window are antenna lines and inside of the vehicle. The rear defog
automatically detect high humidity are not intended to heat when the may come on during remote start
inside the vehicle. When high defogger is activated. based on cold ambient conditions.
humidity is detected, the climate If equipped with heated outside The rear defog indicator light may
control system may adjust to rearview mirrors, they turn on with not come on during a remote start.
outside air supply and turn on the the rear window defogger and help The front heated seats may turn on
air conditioner. The fan speed may to clear fog or frost from the surface if it is cold outside. The heated seat
slightly increase to help prevent of the mirror. See Heated Mirrors on indicator lights may not come on
fogging. If the climate control page 2-20. during a remote start. See Remote
system does not detect possible Vehicle Start on page 2-9 and
window fogging, it returns to normal Heated and Ventilated Seats on
operation. To turn Auto Defog off or { Caution page 1-11 (if equipped).
on, see “Climate and Air Quality”
Using a razor blade or sharp Sensors
under Vehicle Personalization on
page 5-40. object on the inside rear window
can damage the antenna or
Rear Window Defogger defogger. Repairs would not be
K (Rear Window Defogger): covered by the vehicle warranty.
Press to turn the rear window Do not stick anything to the rear
defogger on or off. window.
The rear window defogger turns off
automatically after about Remote Start Climate Control
10 minutes. If turned on again, it Operation (If Equipped):
runs for about five minutes before If equipped with remote start, the
turning off. At higher speeds, the climate control system may run
rear window defogger may stay on when the vehicle is started remotely.
continuously. The system uses the driver’s
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (7,1)
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The solar sensor on top of the Air Vents Side Air Vents
instrument panel near the
windshield monitors the solar heat. Center Air Vents
The climate control system uses the
sensor information to adjust the
temperature, fan speed,
recirculation, and air delivery mode
for best comfort.
If the sensor is covered, the
automatic climate control system
may not work properly.
If the engine ever stops while the If the steering wheel is turned until it Steering in Emergencies
vehicle is being driven, brake reaches the end of its travel and is . There are some situations when
normally but do not pump the held against that position for an
steering around a problem may
brakes. Doing so could make the extended period of time, power
be more effective than braking.
pedal harder to push down. If the steering assist may be reduced.
engine stops, there will be some . Holding both sides of the
If the steering assist is used for an
power brake assist but it will be steering wheel allows you to turn
extended period of time, power
used when the brake is applied. 180 degrees without removing
assist may be reduced.
Once the power assist is used up, it a hand.
can take longer to stop and the Normal use of the power steering . The Antilock Brake System
brake pedal will be harder to push. assist should return when the
(ABS) allows steering while
system cools down.
braking.
Steering See specific vehicle steering
messages under Service Vehicle Off-Road Recovery
Electric Power Steering Messages on page 5-37. See your
The vehicle has electric power dealer if there is a problem.
steering. It does not have power
steering fluid. Regular maintenance Curve Tips
is not required. . Take curves at a reasonable
If power steering assist is lost due speed.
to a system malfunction, the vehicle . Reduce speed before entering a
can be steered, but may require curve.
increased effort. . Maintain a reasonable steady
See your dealer if there is a speed through the curve.
problem. . Wait until the vehicle is out of
the curve before accelerating
gently into the straightaway.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (5,1)
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Tire and Loading Information A vehicle-specific Tire and Rating (GAWR) for the front and
Label Loading Information label is rear axle. See “Certification
attached to the vehicle's center Label” later in this section.
pillar (B-pillar). The Tire and
“Steps for Determining Correct
Loading Information label shows
Load Limit–
the number of occupant seating
positions (1), and the maximum 1. Locate the statement "The
vehicle capacity weight (2) in combined weight of
kilograms and pounds. occupants and cargo should
The Tire and Loading never exceed XXX kg or
XXX lbs." on your vehicle’s
Information label also shows the
placard.
tire size of the original
equipment tires (3) and the 2. Determine the combined
Label Example recommended cold tire inflation weight of the driver and
pressures (4). For more passengers that will be riding
1. Number of Occupant Seating
Positions information on tires and inflation in your vehicle.
see Tires on page 10-42 and 3. Subtract the combined
2. Maximum Vehicle Capacity Tire Pressure on page 10-50.
Weight weight of the driver and
There is also important loading passengers from XXX kg or
3. Size of the Original Equipment
Tires information on the Certification XXX lbs.
label. It tells you the Gross
4. Recommended Cold Tire Vehicle Weight Rating (GVWR)
Inflation Pressure
and the Gross Axle Weight
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (12,1)
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Example 2 Example 3
1. Vehicle Capacity Weight for 1. Vehicle Capacity Weight for
Example 2 = 453 kg Example 3 = 453 kg
(1,000 lbs). (1,000 lbs).
2. Subtract Occupant Weight @ 2. Subtract Occupant Weight @
68 kg (150 lbs) × 5 = 340 kg 91 kg (200 lbs) × 5 = 453 kg Label Example
(750 lbs). (1,000 lbs). A vehicle-specific Certification
3. Available Cargo Weight = 3. Available Cargo Weight = label is attached to the vehicle's
113 kg (250 lbs). 0 kg (0 lbs). center pillar (B-pillar). The label
Refer to the vehicle's Tire and tells the gross weight capacity of
Loading Information label for the vehicle, called the Gross
specific information about the Vehicle Weight Rating (GVWR).
vehicle's capacity weight and The GVWR includes the weight
of the vehicle, all occupants,
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (14,1)
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fuel, and cargo. Never exceed If you put things inside the
the GVWR for the vehicle, or the vehicle — like suitcases, tools, Warning (Continued)
Gross Axle Weight Rating packages, or anything . Never stack heavier
(GAWR) for either the front or else — they will go as fast as the things, like suitcases,
rear axle. vehicle goes. If you have to stop inside the vehicle so that
And, if there is a heavy load, it or turn quickly, or if there is a some of them are above
should be spread out. See crash, they will keep going. the tops of the seats.
“Steps for Determining Correct
Load Limit” earlier in this { Warning . Do not leave an
unsecured child restraint
section. Things inside the vehicle can in the vehicle.
strike and injure people in a
{ Warning sudden stop or turn, or in a
. Secure loose items in the
vehicle.
Do not load the vehicle any crash.
. Do not leave a seat folded
heavier than the Gross . Put things in the cargo down unless needed.
Vehicle Weight Rating area of the vehicle. In the
(GVWR), or either the cargo area, put them as
maximum front or rear Gross far forward as possible.
Axle Weight Rating (GAWR). Try to spread the weight
This can cause systems to evenly.
break and change the way the (Continued)
vehicle handles. This could
cause loss of control and a
crash. Overloading can also
shorten the life of the vehicle.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (15,1)
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If the vehicle is in P (Park), the 2. Shift the vehicle to N (Neutral). If the vehicle cannot be pulled over,
ignition will turn off, and Retained This can be done while the and must be shut off while driving,
Accessory Power (RAP) will remain vehicle is moving. After shifting press and hold the ENGINE START/
active. See Retained Accessory to N (Neutral), firmly apply the STOP button for longer than
Power (RAP) on page 9-24. brakes and steer the vehicle to a two seconds, or press twice in
If the vehicle is not in P (Park), the safe location. five seconds.
ignition will return to ACC/ 3. Come to a complete stop, shift ACC/ACCESSORY (Amber
ACCESSORY and display the to P (Park), and turn the ignition Indicator Light): This mode allows
message SHIFT TO PARK in the to OFF. On vehicles with an some electrical accessories to be
Driver Information Center (DIC). automatic transmission, the shift used when the engine is off.
See Transmission Messages on lever must be in P (Park) to turn With the ignition off, pressing the
page 5-39. When the vehicle is the ignition switch to the OFF button one time without the brake
shifted into P (Park), the ignition position. pedal applied will place the ignition
system will switch to OFF. 4. Set the parking brake. See system in ACC/ACCESSORY.
Do not turn the engine off when the Parking Brake on page 9-31. The ignition will switch from ACC/
vehicle is moving. This will cause a ACCESSORY to OFF after
loss of power assist in the brake
and steering systems and disable
{ Warning five minutes to prevent battery
rundown.
the airbags. Turning off the vehicle while
moving may cause loss of power ON/RUN/START (Green Indicator
If the vehicle must be shut off in an Light): This mode is for driving and
emergency: assist in the brake and steering
systems and disable the airbags. starting. With the ignition off, and
1. Brake using a firm and steady While driving, only shut the the brake pedal applied, pressing
pressure. Do not pump the the button once will place the
vehicle off in an emergency.
brakes repeatedly. This may ignition system in ON/RUN/START.
deplete power assist, requiring Once engine cranking begins,
increased brake pedal force. release the button. Engine cranking
will continue until the engine starts.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (17,1)
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Do not turn the engine off when the 4. Set the parking brake. See ventilation fan and 12-volt power
vehicle is moving. This will cause a Parking Brake on page 9-31. outlets, as well as to display some
loss of power assist in the brake warning and indicator lights. This
and steering systems, and disable
the airbags.
{ Warning position can also be used for
service and diagnostics, and to
If the vehicle must be shut off in an Turning off the vehicle while verify the proper operation of the
emergency: moving may cause loss of power malfunction indicator lamp as may
assist in the brake and steering be required for emission inspection
1. Brake using a firm and steady systems and disable the airbags. purposes. The transmission is also
pressure. Do not pump the While driving, only shut the unlocked in this position.
brakes repeatedly. This may
vehicle off in an emergency. The battery could be drained if the
deplete power assist, requiring
increased brake pedal force. key is left in the ACC/ACCESSORY
If the vehicle cannot be pulled over, or ON/RUN position with the engine
2. Shift the vehicle to N (Neutral). off. The vehicle might not restart if
This can be done while the and must be shut off while driving,
turn the ignition to ACC/ the battery is allowed to drain for an
vehicle is moving. After shifting extended period of time.
to N (Neutral), firmly apply the ACCESSORY.
brakes and steer the vehicle to a 2 (ACC/ACCESSORY): This 4 (START): This position starts the
safe location. position provides power to some of engine. When the engine starts,
the electrical accessories. It unlocks release the key. The ignition switch
3. Come to a complete stop, shift will return to ON/RUN for normal
to P (Park), and turn the ignition the ignition. To move the key from
ACC/ACCESSORY to LOCK/OFF, driving.
to LOCK/OFF. On vehicles with
an automatic transmission, the the shift lever must be in P (Park). A warning tone sounds when the
shift lever must be in P (Park) to 3 (ON/RUN): The ignition switch driver door is opened when the
turn the ignition switch to the stays in this position when the ignition is still in ACC/ACCESSORY
LOCK/OFF position. engine is running. This position can and the key is in the ignition. If the
be used to operate the electrical ignition becomes difficult to turn,
accessories, including the see Keys on page 2-1.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (19,1)
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If the transmitter is not in the vehicle starts. If the engine does or 0°F), it could be flooded with
vehicle or something is not start and the button is too much gasoline. Try pushing
interfering with the transmitter, pressed for many seconds, the accelerator pedal all the way
the Driver Information Center cranking will be stopped after to the floor and holding it there
(DIC) will display NO REMOTE 15 seconds to prevent cranking as you press the ENGINE
DETECTED. See Driver motor damage. To prevent gear START/STOP button, for up to a
Information Center (DIC) on damage, this system also maximum of 15 seconds. Wait at
page 5-27. prevents cranking if the engine least 15 seconds between each
If the battery in the RKE is already running. Engine try, to allow the cranking motor
transmitter needs replacing, the cranking can be stopped by to cool down. When the engine
DIC displays REPLACE pressing the ENGINE START/ starts, let go of the key or button,
BATTERY IN REMOTE KEY. STOP button a second time. and the accelerator. If the
The vehicle can still be driven. vehicle starts briefly but then
See “Starting the Vehicle with a { Caution stops again, do the same thing.
This clears the extra gasoline
Low Transmitter Battery or
Wireless Interference” in Remote Cranking the engine for long from the engine. Do not race the
Keyless Entry (RKE) System periods of time, by returning the engine immediately after starting
Operation on page 2-3. ignition to the START position it. Operate the engine and
immediately after cranking has transmission gently until the oil
The vehicle has a ended, can overheat and damage warms up and lubricates all
Computer-Controlled Cranking moving parts.
the cranking motor, and drain the
System. This feature assists in
battery. Wait at least 15 seconds
starting the engine and protects
components. If the ENGINE between each try, to let the
START/STOP button is pressed, cranking motor cool down.
and then released when the
engine begins cranking, the 2. If the engine does not start after
engine will continue cranking for five to 10 seconds, especially in
a few seconds or until the very cold weather (below −18°C
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (22,1)
2014 - 2nd crc - 5/14/13
Manual Mode While using the DSC feature the With the DSC feature, the vehicle
transmission will have firmer shifting can be set to pull away in
Driver Shift Control (DSC) and sportier performance. You can 2 (Second) gear.
To use this feature (if equipped): use this for sport driving or when 1. Move the shift lever from
climbing hills to stay in gear longer D (Drive) to M (Manual Mode).
1. Move the shift lever from or to downshift for more power or
D (Drive) rearward to engine braking. 2. With the vehicle stopped, press
M (Manual Mode). the + (plus) end of the button to
The transmission will only allow you select 2 (Second) gear. The
While driving in Manual Mode, to shift into gears appropriate for the
the transmission will remain in vehicle will start from a stop
vehicle speed and engine position in 2 (Second) gear.
the driver selected gear. When revolutions per minute (rpm):
coming to a stop in the manual 3. Once moving, select the desired
position, the vehicle will
. The transmission will not allow drive gear.
automatically shift into shifting to the next higher gear if
1 (First) gear. the vehicle speed or engine rpm
is too low.
2. Using the button on the shift .
lever, press the + (plus) end of The transmission will not allow
the button to upshift, or press shifting to the next lower gear if
the − (minus) end of the button the vehicle speed or engine rpm
to downshift. is too high.
Brakes If driving safely on a wet road and it suddenly slows or stops. Always
becomes necessary to slam on the leave enough room up ahead to
brakes and continue braking to stop, even with ABS.
Antilock Brake avoid a sudden obstacle, a
System (ABS) computer senses that the wheels Using ABS
are slowing down. If one of the Do not pump the brakes. Just hold
This vehicle has ABS, an advanced
wheels is about to stop rolling, the the brake pedal down firmly and let
electronic braking system that helps
computer will separately work the ABS work. You might hear the ABS
prevent a braking skid.
brakes at each wheel. pump or motor operating and feel
When the vehicle begins to drive the brake pedal pulsate, but this is
ABS can change the brake pressure
away, ABS checks itself. normal.
to each wheel, as required, faster
A momentary motor or clicking noise
than any driver could. This can help Braking in Emergencies
might be heard while this test is
you steer around the obstacle while
going on, and it might even be ABS allows you to steer and brake
braking hard.
noticed that the brake pedal moves at the same time. In many
a little. This is normal. As the brakes are applied, the emergencies, steering can help
computer keeps receiving updates more than even the very best
on wheel speed and controls braking.
braking pressure accordingly.
Remember: ABS does not change
the time needed to get a foot up to
the brake pedal or always decrease
stopping distance. If you get too
If there is a problem with ABS, this close to the vehicle in front of you,
warning light stays on. See Antilock there will not be enough time to
Brake System (ABS) Warning Light apply the brakes if that vehicle
on page 5-21.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (31,1)
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Parking Brake The system has a red parking brake continuously, then the EPB is only
status light and an amber parking partially applied or there is a
brake warning light. See Electric problem with the EPB. A DIC
Parking Brake Light on page 5-21 message will display. Release the
and Service Electric Parking Brake EPB and try to apply it again. If the
Light on page 5-21. There are also light does not come on, or keeps
parking brake-related Driver flashing, have the vehicle serviced.
Information Center (DIC) messages. Do not drive the vehicle if the red
See Brake System Messages on parking brake status light is flashing.
page 5-31. In case of insufficient See your dealer. See Electric
electrical power, the EPB cannot be Parking Brake Light on page 5-21.
applied or released. If the amber parking brake warning
Before leaving the vehicle, check light is on, lift up on the EPB switch
the red parking brake status light to and hold it up. Continue to hold the
ensure that the parking brake is switch until the red parking brake
If equipped with an Electric Parking
applied. status light remains on. If the amber
Brake (EPB), the switch is on the
parking brake warning light remains
left side of the instrument panel. EPB Apply on, see your dealer.
The EPB can always be activated,
even if the ignition is off. To prevent To apply the EPB: If the EPB is applied while the
draining the battery, avoid repeated 1. Be sure the vehicle is at a vehicle is moving, the vehicle will
cycles of the EPB when the engine complete stop. decelerate as long as the switch is
is not running. held up. If the switch is held up until
2. Lift up the EPB switch
the vehicle comes to a stop, the
momentarily.
EPB will remain applied.
The red parking brake status light
The vehicle may automatically apply
will flash and then stay on once the
the EPB in some situations when
EPB is fully applied. If the red
the vehicle is not moving. This is
parking brake status light flashes
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (32,1)
2014 - 2nd crc - 5/14/13
Hill Start Assist (HSA) pressure to ensure that there is no Ride Control Systems
rolling. The brakes will automatically
Some vehicles have a Hill Start release within a two-second window
Assist (HSA) feature, which may be of releasing the brake pedal, and Traction Control/
useful when the vehicle is stopped the vehicle may begin to roll. It will Electronic Stability
on a grade. This feature is designed not activate if the vehicle is in a
to temporarily prevent the vehicle Control
drive gear and facing downhill or if
from rolling, either forward or the vehicle is facing uphill and in System Operation
rearward, during vehicle drive off. R (Reverse).
After the driver completely stops The vehicle has a Traction Control
and holds the vehicle in a complete HSA will activate on eAssist System (TCS) and StabiliTrak®, an
standstill on a grade, HSA will be vehicles while in gear and facing electronic stability control system.
automatically activated. During the down hill to assist in allowing a These systems help limit wheel slip
transition period between when the smooth auto start. and assist the driver in maintaining
driver releases the brake pedal and control, especially on slippery road
starts to accelerate to drive off on a conditions.
grade, HSA holds the braking TCS activates if it senses that any
of the drive wheels are spinning or
beginning to lose traction. When this
happens, TCS applies the brakes to
the spinning wheels and reduces
engine power to limit wheel spin.
StabiliTrak activates when the
vehicle senses a difference between
the intended path and the direction
the vehicle is actually traveling.
StabiliTrak selectively applies
braking pressure to any one of the
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (34,1)
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happens, the cruise control will 5 (On/Off): Press to turn cruise If the cruise button is on when not in
automatically disengage. See control on or off. A white indicator use, it could get bumped and go into
Traction Control/Electronic Stability comes on in the instrument cluster. cruise when not desired. Keep the
Control on page 9-33. If a collision cruise control switch off when cruise
alert occurs when cruise control is +RES (Resume/Accelerate): is not being used.
activated, cruise control is Press briefly to make the vehicle
disengaged. See Forward Collision resume to a previously set speed, 1. Press the 5 button to turn the
Alert (FCA) System on page 9-48. or press and hold to accelerate. cruise system on.
When road conditions allow you to If cruise control is already active,
2. Get up to the desired speed.
safely use it again, the cruise use to increase vehicle speed.
control can be turned back on. 3. Press and release the SET–
SET–: Press briefly to set the
button on the steering wheel.
If the brakes are applied, the cruise speed and activate cruise control.
control disengages. If cruise control is already active, 4. Remove foot from the
use to decrease vehicle speed. accelerator.
* (Cancel): Press to disengage Resuming a Set Speed
cruise control without erasing the
If cruise control is set at a desired
selected set speed.
speed and then the brakes are
Setting Cruise Control applied, the cruise control is
disengaged without erasing the set
The cruise control indicator on the
speed from memory.
instrument cluster turns green after
the cruise control has been set to Once the vehicle speed is 40 km/h
the desired speed. See Instrument (25 mph) or greater, press the +RES
Cluster on page 5-9. button on the steering wheel. The
vehicle returns to the previous set
speed.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (37,1)
2014 - 2nd crc - 5/14/13
Increasing Speed While Using Passing Another Vehicle While Ending Cruise Control
Cruise Control Using Cruise Control There are three ways to end cruise
If the cruise control system is Use the accelerator pedal to control:
already activated: increase vehicle speed. When you . To disengage cruise control,
. Press and hold the +RES button take your foot off the pedal, the step lightly on the brake pedal.
until the desired speed is vehicle will slow down to the cruise
reached, then release it. speed you set earlier. While . Press the * button on the
pressing the accelerator pedal or steering wheel.
. To increase vehicle speed in shortly following the release to
small increments, briefly press override cruise control, briefly
. To turn off the cruise control,
the +RES button. For each applying the SET− button will result press the 5 button on the
press, the vehicle goes about in cruise set to the current vehicle steering wheel.
1.6 km/h (1 mph) faster. speed.
Erasing Speed Memory
Reducing Speed While Using Using Cruise Control on Hills The cruise control set speed is
Cruise Control
How well the cruise control will work erased from memory by pressing 5
If the cruise control system is on hills depends upon the vehicle or if the ignition is turned off.
already activated: speed, load, and the steepness of
. Press and hold the SET– button the hills. When going up steep hills, Adaptive Cruise Control
until the desired lower speed is you might have to step on the
reached, then release it. accelerator pedal to maintain your If equipped, Adaptive Cruise Control
speed. When going downhill, you (ACC) allows the driver to select the
. To decrease the vehicle speed in might have to brake or shift to a cruise control set speed and
smaller increments, briefly press lower gear to keep your speed following gap. Read this entire
the SET− button. For each down. If the brakes are applied the section before using this system.
press, the vehicle goes about cruise control will turn off. The following gap is the following
1.6 km/h (1 mph) slower. time between your vehicle and a
vehicle detected directly ahead in
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (38,1)
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Subsequent presses cycle the gap Alerting the Driver The vehicle ahead symbol is in
button through three settings: Far, the DIC.
Medium, or Near. The gap setting The vehicle ahead symbol only
will be maintained until it is displays when a vehicle is detected
changed. in your vehicle’s path moving in the
Since each gap setting corresponds same direction.
to a following time (Far, Medium, If this symbol is not displaying, ACC
or Near), the following distance will will not respond to or brake to
vary based on vehicle speed. The If ACC is engaged, driver action vehicles ahead.
faster the vehicle speed, the further may be required when ACC cannot
back your vehicle will follow a apply sufficient braking because of ACC automatically slows the vehicle
vehicle detected ahead. Consider approaching a vehicle too rapidly. down and adjusts vehicle speed to
traffic and weather conditions when follow the vehicle in front at the
selecting the following gap. The When this condition occurs, six red selected follow gap. The vehicle
range of selectable gaps may not be lights will flash on the windshield speed increases or decreases to
appropriate for all drivers and and eight beeps will sound from the follow the vehicle in front of you, but
driving conditions. front. will not exceed the set speed. It may
See Defensive Driving on page 9-3. apply limited braking, if necessary.
Changing the gap setting When braking is active, the brake
automatically changes the alert Approaching and Following a lights will come on. The automatic
timing sensitivity (Far, Medium, Vehicle braking may feel or sound different
or Near) for the Forward Collision than if the brakes were applied
Alert (FCA) feature. See Forward manually. This is normal.
Collision Alert (FCA) System on
page 9-48.
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Stationary or Very Slow-Moving ACC Automatically Disengages If the stopped vehicle ahead has
Objects ACC may automatically disengage driven away and ACC has not been
and the driver will need to manually resumed, the vehicle ahead symbol
{ Warning apply the brakes to slow the will flash as a reminder to check
traffic ahead before proceeding. In
vehicle when:
Adaptive Cruise Control (ACC) addition, three beeps will sound.
may not detect and react to
. The sensors are blocked. See “Go Notifier” under Collision/
stopped or slow-moving vehicles . The Traction Control System Detection systems in Vehicle
ahead of you. For example, the (TCS) or electronic stability Personalization on page 5-40.
system may not brake for a control system has activated or When the vehicle ahead drives
vehicle that it has never detected been disabled. away, press RES+ or the
moving. This can occur in . There is no traffic or other accelerator pedal to resume cruise
stop-and-go traffic or when a objects to detect. control. If stopped for more than
vehicle suddenly appears due to two minutes or if the driver door is
a vehicle ahead changing lanes.
. There is a fault in the system. opened, the ACC automatically
Your vehicle may not stop and A message indicating that the cruise applies the Electric Parking Brake to
could cause a crash. Use caution is disengaging will appear on the hold the vehicle. The Electric
when using ACC. Your complete DIC and the ACC active symbol will Parking Brake status light will turn
attention is always required while not be displayed when ACC is no on. See Parking Brake on
driving and you should be ready longer active. page 9-31. To resume ACC and
to take action and apply the release the Electric Parking Brake,
Notification to Resume ACC press the accelerator pedal. ACC
brakes.
ACC will maintain a following gap can be resumed when the vehicle is
behind a detected vehicle and slow travelling greater than 25 km/h
your vehicle to a stop behind that (16 mph).
vehicle.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (43,1)
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Do not use ACC when driving on Cleaning the Sensing System Driver Assistance
steep hills or when towing a trailer. The radar sensor on the front of the
ACC will not detect a vehicle in the vehicle can become blocked by
Systems
lane while driving on steep hills. The snow, ice, dirt, or mud. These areas This vehicle may have features that
driver will often need to take over need to be cleaned for ACC to work together to help avoid crashes
acceleration and braking on steep operate properly. or reduce crash damage while
hills, especially when towing a
For cleaning instructions, see driving, backing, and parking. Read
trailer. If the brakes are applied, the
“Washing the Vehicle” under this entire section before using
ACC disengages.
Exterior Care on page 10-77. these systems.
Disengaging ACC
System operation may also be
There are three ways to limited under snow, heavy rain or
{ Warning
disengage ACC: road spray conditions. Do not rely on the Driver
. Step lightly on the brake pedal. Assistance Systems. These
. Press *. systems do not replace the need
for paying attention and driving
. Press ]. safely. You may not hear or see
alerts or warnings provided by
Erasing Speed Memory these systems. Failure to use
The cruise control set speed is proper care when driving may
erased from memory if ] is result in injury, death, or vehicle
pressed or if the ignition is damage. See Defensive Driving
turned off. on page 9-3.
(Continued)
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (46,1)
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Warning (Continued)
Assistance Systems for Warning (Continued)
Parking or Backing
Under many conditions, these When the vehicle is in R (Reverse), screen, during longer, higher
systems will not: the Rear Vision Camera (RVC), speed backing maneuvers,
. Detect children, pedestrians, Rear Parking Assist, and Rear or where there could be cross
bicyclists, or animals. Cross Traffic Alert (RCTA), traffic. Failure to use proper care
if equipped, may help the driver to before backing may result in
. Detect vehicles or objects injury, death, or vehicle damage.
avoid a crash or to reduce crash
outside the area monitored by Always check behind and around
damage.
the system. the vehicle before backing.
When the vehicle is shifted into
. Work at all driving speeds.
R (Reverse), the RVC displays an
. Warn you or provide you with image of the area behind the vehicle
enough time to avoid a crash. in the center stack display.
. Work under poor visibility or
bad weather conditions. { Warning
. Work if the detection sensor The RVC system does not display
is not cleaned or is covered children, pedestrians, bicyclists,
by ice, snow, mud, or dirt. animals, or any other object
Complete attention is always located outside the camera's field
required while driving, and you of view, below the bumper,
should be ready to take action or under the vehicle. Perceived
and apply the brakes and/or steer distances may be different from
the vehicle to avoid crashes. actual distances. Do not back the 1. View Displayed by the Camera
vehicle using only the RVC
(Continued)
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (47,1)
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When an object is first detected in The RVC, the RCTA system, Forward Collision Alert
the rear, one beep will be heard parking assist symbols, and
from the rear. When an object is guidance lines can be turned on or
(FCA) System
very close (<0.6 m (2 ft) in the off through the infotainment system: If equipped, the FCA system may
vehicle rear), five beeps will sound 1. On the infotainment system, help to avoid or reduce the harm
from the rear. press the Settings screen caused by front-end crashes. FCA
button, or turn the MENU knob provides a red flashing alert on the
Turning the Features On or Off windshield, and beeps when
to highlight Settings and
press MENU. approaching a vehicle directly
ahead too quickly. FCA also
2. Select Rear Camera. provides a visual alert if following
3. Press Rear Camera Display (if another vehicle much too closely.
equipped), Rear Cross Traffic FCA detects vehicles within a
Alert, Park Assist Symbols, distance of approximately 60 m
or Guidance Lines and then (197 ft) and operates at speeds
The X button on the instrument select OFF or ON. above 40 km/h (25 mph). If the
panel to the left of the steering vehicle has Adaptive Cruise Control
wheel is used to turn on or off the Assistance Systems for (ACC), it can detect vehicles to
Rear Parking Assist. The indicator Driving distances of approximately 110 m
light next to the button comes on (360 ft) and operates at all speeds.
when the features are on and turns If equipped, when driving the See Adaptive Cruise Control on
off when the features have been vehicle forward, Forward Collision page 9-37.
disabled. Alert (FCA), Lane Departure
Warning (LDW), Side Blind Zone
Turn off URPA when towing a trailer.
Alert (SBZA), and/or the Active
Emergency Braking System can
help to avoid a crash or reduce
crash damage.
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Tailgating Alert Selecting the Alert Timing Press the collision alert/following
gap button on the steering wheel to
set the FCA timing to Far, Medium,
Near, or on some vehicles, Off. The
first button press shows the current
setting on the DIC. Additional button
presses will change this setting. The
chosen setting will remain until it is
The vehicle ahead indicator will changed and will affect the timing of
display amber when you are both the Collision Alert and the
following a vehicle ahead much too Tailgating Alert features. The timing
closely. of both alerts will vary based on
vehicle speed. The faster the
vehicle speed, the farther away the
With Adaptive Cruise Control alert will occur. Consider traffic and
weather conditions when selecting
the alert timing. The range of
selectable alert timing may not be
appropriate for all drivers and
driving conditions.
Changing the FCA timing setting
automatically changes the following
gap setting (Far, Medium, or Near)
for the Adaptive Cruise Control
(ACC) feature.
Automatic Braking
Warning (Continued)
Side Blind Zone
In some imminent front-end crash Alert (SBZA)
situations, if the driver has not override Automatic Braking, firmly
applied the brakes, Automatic If equipped, the Side Blind Zone
press the accelerator pedal, if it is Alert system is a lane-changing aid
Braking applies the brakes to help safe to do so.
reduce crash damage. It may even that assists drivers with avoiding
help avoid some very low speed crashes that occur with vehicles in
crashes. Automatic Braking can be disabled the side blind zone (or spot) areas.
or reduced through vehicle The SBZA warning display will light
Automatic Braking may slow the personalization. See the “Auto up in the corresponding outside side
vehicle to a complete stop to try to Collision Preparation” portion of mirror and will flash if the turn signal
avoid a potential crash. The vehicle “Collision/Detection Systems” under is on.
will only hold at a stop briefly. A firm Vehicle Personalization on
press of the accelerator pedal will
also release Automatic Braking.
page 5-40. { Warning
{ Warning { Warning SBZA does not alert the driver to
vehicles rapidly approaching
Using the Automatic Collision outside of the side blind zones,
Automatic Braking may Preparation System while towing pedestrians, bicyclists,
automatically brake the vehicle in a trailer could cause you to lose or animals. It may not provide
situations where it may be control of the vehicle and crash. alerts when changing lanes under
unnecessary. It could respond to Turn the system off when towing all driving conditions. Failure to
a turning vehicle ahead, a trailer. use proper care when changing
guardrails, signs, and other lanes may result in injury, death,
non-moving objects. This could or vehicle damage. Before
be uncomfortable and startling. To making a lane change, always
(Continued) (Continued)
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (53,1)
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of the vehicle. This is normal system If the SBZA displays do not light up When the vehicle crosses a
operation; the vehicle does not need when vehicles are in the blind zone detected lane marking, the LDW
service. and the system is clean, the system indicator will flash and three beeps
SBZA may not always alert the may need service. Take the vehicle will be sounded from the left or right
driver to vehicles in the side blind to your dealer. side, depending on the lane
zone, especially in wet conditions. When SBZA is disabled for any departure direction. LDW will not
The system does not need to be reason other than the driver turning warn if the turn signal is on in the
serviced. The system may light up it off, the Side Blind Zone Alert On departure direction, or if a sharp
due to guardrails, signs, trees, option will not be available on the maneuver is made.
shrubs, and other non-moving personalization menu.
objects. This is normal system
FCC Information
{ Warning
operation; the vehicle does not need
service. See Radio Frequency Statement on The LDW system is an aid to help
page 13-15. the vehicle stay in the driving
SBZA may not operate when the lane. It does not steer the vehicle.
SBZA sensors in the left or right The LDW system may not:
corners of the rear bumper are Lane Departure
covered with mud, dirt, snow, ice, Warning (LDW) . Provide enough time to avoid
or slush, or in heavy rainstorms. For a crash.
cleaning instructions, see "Washing If equipped, LDW may help avoid .
crashes due to unintentional lane Detect lane markings under
the Vehicle" under Exterior Care on bad weather conditions or if
page 10-77. If the DIC still displays departures. It may provide a
warning if the vehicle is crossing a the windshield is dirty.
the system unavailable message
after cleaning both sides of the detected lane without using a turn . Detect lane markings and will
vehicle toward the rear corners of signal. LDW uses a camera sensor not detect road edges.
the vehicle, see your dealer. to detect the lane markings. It only (Continued)
operates at speeds of 56 km/h
(35 mph) or greater.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (55,1)
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To turn LDW on and off, press @ on When the System Does Not
Warning (Continued) Seem to Work Properly
the instrument panel to the left of
. Warn that the vehicle is the steering wheel. The control If the LDW symbol does not appear
crossing a lane marking if the indicator will light when LDW is on. when the system is on and the
system does not detect the vehicle is traveling at least 56 km/h
lane marking. (35 mph):
If LDW only detects lane . The lane markings on the road
markings on one side of the road, may not be seen.
it will only warn you when . The camera sensor may be
departing the lane on the side blocked by dirt, snow, or ice.
where it has detected a lane When the vehicle is started, the
marker. Even with LDW, always
. The windshield may be
LDW indicator on the instrument damaged.
keep your attention on the road cluster will come on briefly.
and maintain proper vehicle . The weather may be limiting
position within the lane, or vehicle If LDW is on, the LDW indicator will visibility.
damage, injury, or death could appear green if the system detects
a left or right lane marking while the This is normal operation; the vehicle
occur. Always keep the does not need service. Clean the
vehicle is traveling at 56 km/h
windshield clean and do not use windshield.
(35 mph) or greater. If the vehicle
LDW in bad weather conditions.
crosses a detected lane marking Lane markings may not be detected
without using the turn signal, this on curves, highway exit ramps,
How the System Works indicator will change to amber and or hills; or due to poor visibility.
flash. In addition, three beeps will
The LDW camera sensor is on the If the LDW camera system does not
be sounded from the left or right
windshield ahead of the rearview seem to operate properly, cleaning
side, depending on the lane
mirror. the outside of the windshield in front
departure direction.
of the camera sensor may correct
the issue.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (56,1)
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then they are acceptable to use. Gasoline Specifications vehicle may not pass a smog-check
However, E85 and other fuels test. See Malfunction Indicator
containing more than 15% ethanol At a minimum, gasoline should meet Lamp on page 5-17. If this occurs,
must be used only in FlexFuel ASTM specification D 4814. Some return to your authorized dealer for
vehicles. gasolines contain an diagnosis. If it is determined that the
octane-enhancing additive called condition is caused by the type of
methylcyclopentadienyl manganese
{ Caution tricarbonyl (MMT). We recommend
fuel used, repairs may not be
covered by the vehicle warranty.
Do not use fuel containing against the use of gasolines
methanol. It can corrode metal containing MMT. See “Prohibited Fuels in Foreign
Fuels" in Recommended Fuel on
parts in the fuel system and also Countries
page 9-56.
damage plastic and rubber parts.
That damage would not be If planning to drive in countries
covered under the vehicle
California Fuel outside the U.S. or Canada, the
warranty. Requirements proper fuel might be hard to find.
Check regional auto club or fuel
If the vehicle is certified to meet retail brand websites for availability
Some gasolines that are not California Emissions Standards, it is in the country where driving. Never
reformulated for low emissions can designed to operate on fuels that use leaded gasoline, fuel containing
contain an octane-enhancing meet California specifications. See methanol, or any other fuel not
additive called the underhood emission control recommended. Costly repairs
methylcyclopentadienyl manganese label. If this fuel is not available in caused by use of improper fuel
tricarbonyl (MMT). Do not use states adopting California Emissions would not be covered by the vehicle
gasolines with MMT as they can Standards, the vehicle will operate warranty.
reduce spark plug life and affect satisfactorily on fuels meeting
emission control system federal specifications, but emission
performance. The malfunction control system performance might
indicator lamp may turn on. If this be affected. The malfunction
occurs, see your dealer for service. indicator lamp could turn on and the
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (58,1)
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Fuel Additives The use of E85 or FlexFuel is Because E85 or FlexFuel has less
encouraged when the vehicle is energy per liter (gallon) than
To keep fuel systems clean, TOP designed to use it. E85 or FlexFuel gasoline, the vehicle will need to be
TIER Detergent Gasoline is is made from renewable sources. refilled more often. See Filling the
recommended. See Fuel on Tank on page 9-59.
page 9-56. To help locate fuel stations that
carry E85 or FlexFuel, the U.S.
If TOP TIER Detergent Gasoline is Department of Energy has an { Caution
not available, one bottle of Fuel alternative fuel website. See
System Treatment PLUS, part www.afdc.energy.gov/afdc/locator/ Some additives are not
number 88861013, added to the fuel stations. compatible with E85 or FlexFuel
tank at every engine oil change, can and can harm the vehicle's fuel
help. Fuel System Treatment PLUS E85 or FlexFuel should meet ASTM system. Do not add anything to
is the only gasoline additive Specification D 5798 or CAN/ E85 or FlexFuel. Damage caused
recommended by General Motors. CGSB–3.512 in Canada. Do not use
by additives would not be covered
It is available at your dealer. the fuel if the ethanol content is
by the vehicle warranty.
greater than 85%. Fuel mixtures that
Do not use additives with E85 or do not meet ASTM or CGSB
FlexFuel. specifications can affect driveability
E85 or FlexFuel
and could cause the malfunction
indicator lamp to come on.
{ Caution
Vehicles with a yellow fuel cap can The starting characteristics of E85 Do not use fuel containing
use either unleaded gasoline or fuel or FlexFuel make it unsuitable for methanol. It can corrode metal
containing up to 85% ethanol (E85). use when temperatures fall below parts in the fuel system and also
All other vehicles should use only −18°C (0°F). Use gasoline or add damage plastic and rubber parts.
the unleaded gasoline as described gasoline to the E85 or FlexFuel. That damage would not be
in Recommended Fuel on covered under the vehicle
page 9-56. warranty.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (59,1)
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Vehicles can tow in D (Drive). Shift Parking on Hills 4. Reapply the brake pedal. Then
the transmission to a lower gear if apply the parking brake and shift
the transmission shifts too often
under heavy loads and/or hilly
{ Warning into P (Park).
5. Release the brake pedal.
conditions. Parking the vehicle on a hill with
When towing at high altitude on the trailer attached can be Leaving After Parking on a Hill
steep uphill grades, consider the dangerous. If something goes 1. Apply and hold the brake pedal.
following: Engine coolant will boil at wrong, the rig could start to move.
People can be injured, and both 2. Start the engine.
a lower temperature than at normal
altitudes. If the engine is turned off the vehicle and the trailer can be 3. Shift into a gear.
immediately after towing at high damaged. When possible, always 4. Release the parking brake.
altitude on steep uphill grades, the park the rig on a flat surface.
vehicle may show signs similar to 5. Let up on the brake pedal.
engine overheating. To avoid this, 6. Drive slowly until the trailer is
let the engine run while parked, If parking the rig on a hill:
clear of the chocks.
preferably on level ground, with the 1. Press the brake pedal, but do
automatic transmission in P (Park) not shift into P (Park) yet. Turn 7. Stop and have someone pick up
for a few minutes before turning the the wheels into the curb if facing and store the chocks.
engine off. If the overheat warning downhill or into traffic if facing Maintenance when Trailer
comes on, see Engine Overheating uphill. Towing
on page 10-22.
2. Have someone place chocks The vehicle needs service more
under the trailer wheels. often when pulling a trailer. See
3. When the wheel chocks are in Maintenance Schedule on
place, release the regular brakes page 11-2. Things that are
until the chocks absorb the load. especially important in trailer
operation are automatic
transmission fluid, engine oil, axle
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (64,1)
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lubricant, belts, cooling system, and Weight of the Trailer Ask your dealer for trailering
brake system. It is a good idea to information or advice, or write us at
How heavy can a trailer safely be?
inspect these before and during our Customer Assistance Offices.
the trip. It should never weigh more than See Customer Assistance Offices
454 kg (1,000 lb). But even that can on page 13-3.
Check periodically to see that all
be too heavy.
hitch nuts and bolts are tight. Weight of the Trailer Tongue
It depends on how the rig is used.
The tongue load (1) of any trailer is
Trailer Towing (eAssist) For example, speed, altitude, road
an important weight to measure
grades, outside temperature, and
The vehicle is neither designed nor how much the vehicle is used to pull because it affects the total gross
intended to tow a trailer. a trailer are all important. It can weight of the vehicle. The Gross
depend on any special equipment Vehicle Weight (GVW) includes the
Trailer Towing (All except on the vehicle, and the amount of curb weight of the vehicle, any
eAssist) tongue weight the vehicle can carry. cargo carried in it, and the people
See “Weight of the Trailer Tongue” who will be riding in the vehicle.
Before pulling a trailer, three later in this section. If there are a lot of options,
important considerations have to do equipment, passengers, or cargo in
with weight: Maximum trailer weight is calculated the vehicle, it will reduce the tongue
.
assuming only the driver is in the weight the vehicle can carry, which
Weight of the trailer. tow vehicle and it has all the will also reduce the trailer weight the
. Weight of the trailer tongue. required trailering equipment. The vehicle can tow. If towing a trailer,
weight of additional optional the tongue load must be added to
. Total weight on your vehicle's
equipment, passengers, and cargo the GVW because the vehicle will
tires.
in the tow vehicle must be be carrying that weight, too. See
subtracted from the maximum trailer Vehicle Load Limits on page 9-10.
weight.
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on the Tire and Loading Information exhaust can get into the vehicle.
label. See Vehicle Load Limits on See Engine Exhaust on
page 9-10. Make sure not to go over page 9-26.
the GVW limit for the vehicle,
including the weight of the trailer Safety Chains
tongue. Always attach chains between the
vehicle and the trailer. Cross the
Towing Equipment safety chains under the tongue of
the trailer to help prevent the tongue
Hitches from contacting the road if it
Use the correct hitch equipment. becomes separated from the hitch.
See your dealer or a hitch dealer for Leave enough slack so the rig can
assistance. turn. Never allow safety chains to
The trailer tongue (1) should weigh
drag on the ground.
10 percent of the total loaded trailer . The rear bumper on the vehicle
weight (2). is not intended for hitches. Do Trailer Brakes
After loading the trailer, weigh the not attach rental hitches or other
Does the trailer have its own
trailer and then the tongue, bumper-type hitches to it. Use
brakes? Be sure to read and follow
separately, to see if the weights are only a frame-mounted hitch that the instructions for the trailer brakes
proper. If they are not, adjustments does not attach to the bumper. so they are installed, adjusted, and
might be made by moving some . Will any holes be made in the maintained properly.
items around in the trailer. body of the vehicle when the
Because the vehicle has antilock
trailer hitch is installed? If so,
Total Weight on Your Vehicle's brakes, do not tap into the vehicle's
seal the holes when the hitch is brake system. If this is done, both
Tires removed. If the holes are not
brake systems will not work well,
Be sure the vehicle's tires are sealed, dirt, water, and deadly
or at all.
inflated to the upper limit for cold carbon monoxide (CO) from the
tires. These numbers can be found
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (66,1)
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Conversions and
Add-Ons
Add-On Electrical
Equipment
{ Caution
Some electrical equipment can
damage the vehicle or cause
components to not work and
would not be covered by the
warranty. Always check with your
dealer before adding electrical
equipment.
cause cancer and birth defects or handling, emissions systems, Vehicle Checks
other reproductive harm. Engine aerodynamics, durability, and
exhaust, many parts and systems, electronic systems like antilock
many fluids, and some component brakes, traction control, and stability Doing Your Own
wear by-products contain and/or control. These accessories or Service Work
emit these chemicals. modifications could even cause
malfunction or damage not covered eAssist Vehicles Only
California Perchlorate by the vehicle warranty.
Materials Requirements Damage to vehicle components
{ Warning
resulting from modifications or the Never try to do your own service
Certain types of automotive
installation or use of non‐GM on eAssist components. You can
applications, such as airbag
certified parts, including control be injured and the vehicle can be
initiators, safety belt pretensioners,
module or software modifications, is damaged if you try to do your own
and lithium batteries contained in
not covered under the terms of the
Remote Keyless Entry transmitters, service work. Service and repair
vehicle warranty and may affect
may contain perchlorate materials. of these eAssist components
remaining warranty coverage for
Special handling may be necessary. should only be performed by a
affected parts.
For additional information, see trained service technician with the
www.dtsc.ca.gov/hazardouswaste/ GM Accessories are designed to proper knowledge and tools.
perchlorate. complement and function with other
systems on the vehicle. See your
Accessories and dealer to accessorize the vehicle
using genuine GM Accessories
Modifications installed by a dealer technician.
Adding non‐dealer accessories or Also, see Adding Equipment to the
making modifications to the vehicle Airbag-Equipped Vehicle on
can affect vehicle performance and page 3-32.
safety, including such things as
airbags, braking, stability, ride and
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2.4L L4 Engine
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (7,1)
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2.5L L4 Engine
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (9,1)
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3.6L V6 Engine
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1. Engine Air Cleaner/Filter on 11. Engine Compartment Fuse Checking Engine Oil
page 10-15. Block on page 10-36.
It is a good idea to check the engine
2. Engine Oil Fill Cap. See Engine oil level at each fuel fill. In order to
Oil on page 10-11. Engine Oil get an accurate reading, the vehicle
3. Engine Oil Dipstick. See Engine To ensure proper engine must be on level ground. The
Oil on page 10-11. performance and long life, careful engine oil dipstick handle is a loop.
attention must be paid to engine oil. See Engine Compartment Overview
4. Engine Cooling Fans (Out of Following these simple, but on page 10-6 for the location of the
View). See Cooling System on important steps will help protect engine oil dipstick.
page 10-18. your investment: Obtaining an accurate oil level
5. Engine Cover. . Always use engine oil approved reading is essential:
6. Transmission Fluid Cap and to the proper specification and of 1. If the engine has been running
Dipstick (Out of View). See the proper viscosity grade. See recently, turn off the engine and
Automatic Transmission Fluid on “Selecting the Right Engine Oil” allow several minutes for the oil
page 10-15. in this section. to drain back into the oil pan.
7. Brake Fluid Reservoir. See . Check the engine oil level Checking the oil level too soon
Brakes on page 10-25. regularly and maintain the after engine shutoff will not
proper oil level. See “Checking provide an accurate oil level
8. Coolant Surge Tank and reading.
Engine Oil” and “When to Add
Pressure Cap. See Engine
Engine Oil” in this section.
Coolant on page 10-19.
9. Battery (Under Cover). See
. Change the engine oil at the { Warning
appropriate time. See Engine Oil
Battery on page 10-27. The engine oil dipstick handle
Life System on page 10-14.
10. Windshield Washer Fluid may be hot; it could burn you.
. Always dispose of engine oil Use a towel or glove to touch the
Reservoir. See Washer Fluid
properly. See “What to Do with dipstick handle.
on page 10-24.
Used Oil” in this section.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (12,1)
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2. Pull out the dipstick and clean it what kind of oil to use. For engine Add enough oil to put the level
with a paper towel or cloth, then oil crankcase capacity, see somewhere in the proper operating
push it back in all the way. Capacities and Specifications on range. Push the dipstick all the way
Remove it again, keeping the tip page 12-2. back in when through.
down, and check the level.
Selecting the Right Engine Oil
When to Add Engine Oil { Caution Selecting the right engine oil
Do not add too much oil. Oil depends on both the proper oil
levels above or below the specification and viscosity grade.
acceptable operating range See Recommended Fluids and
shown on the dipstick are harmful Lubricants on page 11-12.
to the engine. If you find that you Specification
have an oil level above the
2.5L L4 Shown, 3.6L V6 Similar operating range, i.e., the engine Use and ask for licensed engine oils
has so much oil that the oil level with the dexos1® approved
gets above the upper mark that certification mark. Engine oils
meeting the requirements for the
shows the proper operating
vehicle should have the dexos1
range, the engine could be
approved certification mark. This
damaged. You should drain out certification mark indicates that the
the excess oil or limit driving of oil has been approved to the dexos1
2.4L L4 the vehicle and seek a service specification.
professional to remove the
If the oil is below the cross-hatched excess amount of oil.
area at the tip of the dipstick, add
1 L (1 qt) of the recommended oil
and then recheck the level. See See Engine Compartment Overview
“Selecting the Right Engine Oil” in on page 10-6 for the location of the
this section for an explanation of engine oil fill cap.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (13,1)
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Engine Oil Life System be changed at least once a year page 5-27. When remaining oil
and at this time the system must be life is low, the CHANGE
When to Change Engine Oil reset. Your dealer has trained ENGINE OIL SOON message
This vehicle has a computer system service people who will perform this will appear on the display. See
that indicates when to change the work and reset the system. It is also Engine Oil Messages on
engine oil and filter. This is based important to check the oil regularly page 5-33.
on a combination of factors which over the course of an oil drain
interval and keep it at the proper 2. Press V on the DIC controls and
include engine revolutions, engine hold down for a few seconds to
temperature, and miles driven. level.
clear the CHANGE ENGINE OIL
Based on driving conditions, the If the system is ever reset SOON message and reset the
mileage at which an oil change is accidentally, the oil must be oil life at 100%.
indicated can vary considerably. For changed at 5 000 km (3,000 mi)
the oil life system to work properly, since the last oil change. Be careful not to reset the oil life
the system must be reset every time Remember to reset the oil life display accidentally at any time
the oil is changed. system whenever the oil is changed. other than after the oil is
changed. It cannot be reset
When the system has calculated How to Reset the Engine Oil accurately until the next oil
that oil life has been diminished, it Life System change.
indicates that an oil change is
necessary. A CHANGE ENGINE Reset the system whenever the The oil life system can also be reset
OIL SOON message comes on. See engine oil is changed so that the as follows:
Engine Oil Messages on page 5-33. system can calculate the next 1. Turn the ignition on with the
Change the oil as soon as possible engine oil change. To reset the engine off.
within the next 1 000 km (600 mi). system:
It is possible that, if driving under 1. Using the DIC controls on the
the best conditions, the oil life right side of the steering wheel,
system might indicate that an oil display REMAINING OIL LIFE
change is not necessary for up to a on the DIC. See Driver
year. The engine oil and filter must Information Center (DIC) on
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (15,1)
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2. Fully press and release the There is a special procedure for When to Inspect the Engine Air
accelerator pedal three times checking and changing the Cleaner/Filter
within five seconds. transmission fluid. Because this
procedure is difficult, you should Inspect the air cleaner/filter at the
If the CHANGE ENGINE OIL scheduled maintenance intervals
SOON message is not on, the have this done at your dealer
service department. Contact your and replace it at the first oil change
system is reset. after each 90 000 km (60,000 mi)
dealer for additional information or
The system is reset when the the procedure can be found in the interval. See Maintenance Schedule
CHANGE ENGINE OIL SOON service manual. To purchase a on page 11-2. If you are driving in
message is off. service manual, see Service dusty/dirty conditions, inspect the
Publications Ordering Information filter at each engine oil change.
If the CHANGE ENGINE OIL SOON
message comes back on when the on page 13-11. How to Inspect the Engine Air
vehicle is started, the engine oil life Change the fluid and filter at the Cleaner/Filter
system has not been reset. Repeat intervals listed in Maintenance To inspect the air cleaner/filter,
the procedure. Schedule on page 11-2, and be sure remove the filter from the vehicle
to use the fluid listed in and lightly shake the filter to release
Automatic Transmission Recommended Fluids and loose dust and dirt. If the filter
Fluid Lubricants on page 11-12. remains covered with dirt, a new
filter is required.
How to Check Automatic Engine Air Cleaner/Filter
Transmission Fluid
The engine air cleaner/filter is in the
It is not necessary to check the engine compartment on the
transmission fluid level. passenger side of the vehicle. See
A transmission fluid leak is the only Engine Compartment Overview on
reason for fluid loss. If a leak page 10-6 for more information on
occurs, take the vehicle to your location.
dealer service department and have
it repaired as soon as possible.
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3. Disconnect the secondary air 3.6L V6 Engine 3. Disconnect the secondary air
hose (2) (if equipped). hose (2) (if equipped).
4. Disconnect the electrical 4. Disconnect the electrical
connector (3). connector (3).
5. Disconnect the outlet duct by 5. Disconnect the outlet duct by
loosening the air duct clamp (4). loosening the air duct clamp (4).
6. Lift the filter cover housing away 6. Lift the filter cover housing away
from the engine air cleaner/filter from the engine air cleaner/filter
housing. housing.
7. Pull out the filter. 7. Pull out the filter.
8. Inspect or replace the engine air 8. Inspect or replace the engine air
cleaner/filter. cleaner/filter.
9. Reverse Steps 2–5 to reinstall 1. Screws 9. Reverse Steps 2–5 to reinstall
the filter cover housing. 2. Secondary Air Hose (If the filter cover housing.
Equipped)
3. Electrical Connector { Warning
4. Air Duct Clamp Operating the engine with the air
To inspect or replace the engine air cleaner/filter off can cause you or
cleaner/filter: others to be burned. The air
cleaner not only cleans the air; it
1. Open the hood. See Hood on helps to stop flames if the engine
page 10-4. backfires. Use caution when
2. Remove the screws (1) on top of working on the engine and do not
the engine air cleaner/filter drive with the air cleaner/filter off.
housing.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (18,1)
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{ Caution
If the air cleaner/filter is off, dirt
can easily get into the engine,
which could damage it. Always
have the air cleaner/filter in place
when you are driving.
Cooling System
The cooling system allows the
engine to maintain the correct 2.4L L4 Engine 2.5L L4 Engine
working temperature.
1. Engine Cooling Fans (Out 1. Engine Cooling Fans (Out
of View) of View)
2. Coolant Surge Tank and 2. Coolant Surge Tank and
Pressure Cap Pressure Cap
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (19,1)
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will allow any pressure still left to 4. With the coolant surge tank Engine Overheating
be vented out the pressure cap off, start the
discharge hose. engine and let it run until you There is a coolant temperature
can feel the upper radiator hose gauge on the instrument cluster that
2. Keep turning the pressure cap indicates an overheated engine
slowly and remove it. getting hot. Watch out for the
engine cooling fans. condition. See Engine Coolant
Temperature Gauge on page 5-14.
By this time, the coolant level
inside the coolant surge tank If the decision is made not to lift the
may be lower. If the level is hood when this warning appears,
lower, add more of the proper get service help right away. See
DEX-COOL coolant mixture to Roadside Assistance Program on
the coolant surge tank until the page 13-5.
level reaches the indicated If the decision is made to lift the
level mark. hood, make sure the vehicle is
5. Replace the pressure cap tightly. parked on a level surface.
Check the level in the coolant surge Then check to see if the engine
tank when the cooling system has cooling fans are running. If the
cooled down. If the coolant is not at engine is overheating, the fans
3. Fill the coolant surge tank with the proper level, repeat Steps 1– should be running. If not, do not
the proper DEX-COOL coolant 3 and reinstall the pressure cap. continue to run the engine and have
mixture to the indicated If the coolant still is not at the proper the vehicle serviced.
level mark. level when the system cools down
again, see your dealer.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (23,1)
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Battery
{ Caution
This vehicle has a standard 12-volt
. Using the wrong fluid can battery. Refer to the replacement
badly damage brake number on the original battery label
hydraulic system parts. For when a new standard 12-volt battery
example, just a few drops of is needed.
mineral-based oil, such as
engine oil, in the brake eAssist vehicles also have a high
hydraulic system can damage voltage battery. Only a trained
brake hydraulic system parts service technician with the proper
so badly that they will have to knowledge and tools should inspect,
be replaced. Do not let test, or replace the high voltage
someone put in the wrong battery. See your dealer if the high The eAssist system high voltage
kind of fluid. voltage battery needs service. The battery is cooled with air drawn from
dealer has information on how to the vehicle interior. The cold air
. If brake fluid is spilled on the recycle the high voltage battery.
vehicle's painted surfaces, intake for the battery is behind the
There is also information available rear seat, on the filler panel. Do not
the paint finish can be at http://www.recyclemybattery.com.
damaged. Be careful not to cover the intake.
spill brake fluid on the
vehicle. If you do, wash it off { Warning
immediately.
Battery posts, terminals, and
related accessories contain lead
and lead compounds, chemicals
known to the State of California to
cause cancer and reproductive
harm. Wash hands after handling.
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Relays Usage
{ Warning Tire pressure should be
checked when the tires
K1 Not Used
. Poorly maintained and are cold.
improperly used tires are
K2 Logistic dangerous.
. Overinflated tires are more
likely to be cut, punctured,
K3 Power Outlet Relay . Overloading the tires can or broken by a sudden
cause overheating as a impact — such as when
result of too much flexing. hitting a pothole. Keep
There could be a blowout tires at the recommended
(Continued) pressure.
(Continued)
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digits represent the week (01– performance factors: treadwear, (2) Temporary Use Only: The
52) and the last two digits, the traction, and temperature compact spare tire or temporary
year. For example, the third resistance. For more information use tire should not be driven at
week of the year 2010 would see Uniform Tire Quality speeds over 80 km/h (50 mph).
have a four-digit DOT date Grading on page 10-60. The compact spare tire is for
of 0310. (7) Maximum Cold Inflation emergency use when a regular
(4) Tire Identification Number Load Limit: Maximum load that road tire has lost air and gone
(TIN): The letters and numbers can be carried and the flat. If the vehicle has a compact
following the DOT (Department maximum pressure needed to spare tire, see Compact Spare
of Transportation) code are the support that load. Tire on page 10-70 and If a Tire
Tire Identification Number (TIN). Goes Flat on page 10-63.
The TIN shows the (3) Tire Identification Number
manufacturer and plant code, (TIN): The letters and numbers
tire size, and date the tire was following the DOT (Department
manufactured. The TIN is of Transportation) code are the
molded onto both sides of the Tire Identification Number (TIN).
tire, although only one side may The TIN shows the
have the date of manufacture. manufacturer and plant code,
(5) Tire Ply Material : The type tire size, and date the tire was
of cord and number of plies in manufactured. The TIN is
the sidewall and under the tread. molded onto both sides of the
tire, although only one side may
(6) Uniform Tire Quality Compact Spare Tire Example
have the date of manufacture.
Grading (UTQG): Tire (1) Tire Ply Material : The type
manufacturers are required to of cord and number of plies in
grade tires based on three the sidewall and under the tread.
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(4) Maximum Cold Inflation criteria have a TPC specification vehicle tire engineered to
Load Limit: Maximum load that code molded onto the sidewall. standards set by the U.S. Tire
can be carried and the GM's TPC specifications meet or and Rim Association.
maximum pressure needed to exceed all federal safety (2) Tire Width: The three-digit
support that load. guidelines. number indicates the tire section
(5) Tire Inflation: The width in millimeters from
temporary use tire or compact Tire Designations sidewall to sidewall.
spare tire should be inflated to Tire Size (3) Aspect Ratio: A two-digit
420 kPa (60 psi). For more number that indicates the tire
The following is an example of a
information on tire pressure and height-to-width measurements.
typical passenger vehicle
inflation see Tire Pressure on For example, if the tire size
tire size.
page 10-50. aspect ratio is 60, as shown in
(6) Tire Size: A combination of item 3 of the illustration, it would
letters and numbers define a mean that the tire's sidewall is
tire's width, height, aspect ratio, 60 percent as high as it is wide.
construction type, and service (4) Construction Code: A letter
description. The letter T as the code is used to indicate the type
first character in the tire size of ply construction in the tire.
means the tire is for temporary (1) Passenger (P-Metric) Tire:
The United States version of a The letter R means radial ply
use only. construction; the letter D means
metric tire sizing system. The
(7) TPC Spec (Tire letter P as the first character in diagonal or bias ply
Performance Criteria the tire size means a passenger construction; and the letter B
Specification): Original means belted-bias ply
equipment tires designed to construction.
GM's specific tire performance
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(5) Rim Diameter : Diameter of automatic transmission, power before a tire has built up heat
the wheel in inches. windows, power seats, and air from driving. See Tire Pressure
(6) Service Description: These conditioning. on page 10-50.
characters represent the load Aspect Ratio: The relationship Curb Weight: The weight of a
index and speed rating of the of a tire's height to its width. motor vehicle with standard and
tire. The load index represents Belt: A rubber coated layer of optional equipment including the
the load carrying capacity a tire cords between the plies and the maximum capacity of fuel, oil,
is certified to carry. The speed tread. Cords may be made from and coolant, but without
rating is the maximum speed a steel or other reinforcing passengers and cargo.
tire is certified to carry a load. materials. DOT Markings: A code molded
Bead: The tire bead contains into the sidewall of a tire
Tire Terminology and signifying that the tire is in
Definitions steel wires wrapped by steel
cords that hold the tire onto compliance with the U.S.
Air Pressure: The amount of the rim. Department of Transportation
air inside the tire pressing (DOT) Motor Vehicle Safety
outward on each square inch of Bias Ply Tire: A pneumatic tire Standards. The DOT code
the tire. Air pressure is in which the plies are laid at includes the Tire Identification
expressed in kPa (kilopascal) alternate angles less than Number (TIN), an alphanumeric
or psi (pounds per square inch). 90 degrees to the centerline of designator which can also
the tread. identify the tire manufacturer,
Accessory Weight: The production plant, brand, and
combined weight of optional Cold Tire Pressure: The
amount of air pressure in a tire, date of production.
accessories. Some examples of
optional accessories are measured in kPa (kilopascal) GVWR: Gross Vehicle Weight
or psi (pounds per square inch) Rating. See Vehicle Load Limits
on page 9-10.
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GAWR FRT: Gross Axle Weight Maximum Inflation Pressure: outward when mounted on a
Rating for the front axle. See The maximum air pressure to vehicle. The side of the tire that
Vehicle Load Limits on which a cold tire can be inflated. contains a whitewall, bears
page 9-10. The maximum air pressure is white lettering, or bears
GAWR RR: Gross Axle Weight molded onto the sidewall. manufacturer, brand, and/or
Rating for the rear axle. See Maximum Load Rating: The model name molding that is
Vehicle Load Limits on load rating for a tire at the higher or deeper than the same
page 9-10. maximum permissible inflation moldings on the other sidewall
pressure for that tire. of the tire.
Intended Outboard Sidewall :
The side of an asymmetrical tire Maximum Loaded Vehicle Passenger (P-Metric) Tire: A
that must always face outward Weight: The sum of curb tire used on passenger cars and
when mounted on a vehicle. weight, accessory weight, some light duty trucks and
vehicle capacity weight, and multipurpose vehicles.
Kilopascal (kPa): The metric
unit for air pressure. production options weight. Recommended Inflation
Normal Occupant Weight: The Pressure: Vehicle
Light Truck (LT-Metric) Tire: A manufacturer's recommended
tire used on light duty trucks and number of occupants a vehicle
is designed to seat multiplied by tire inflation pressure as shown
some multipurpose passenger on the tire placard. See Tire
vehicles. 68 kg (150 lb). See Vehicle Load
Limits on page 9-10. Pressure on page 10-50 and
Load Index: An assigned Vehicle Load Limits on
number ranging from 1 to 279 Occupant Distribution : page 9-10.
that corresponds to the load Designated seating positions.
carrying capacity of a tire. Outward Facing Sidewall: The
side of an asymmetrical tire that
has a particular side that faces
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Radial Ply Tire: A pneumatic Treadwear Indicators: Narrow 68 kg (150 lb) plus the rated
tire in which the ply cords that bands, sometimes called wear cargo load. See Vehicle Load
extend to the beads are laid at bars, that show across the tread Limits on page 9-10.
90 degrees to the centerline of of a tire when only 1.6 mm Vehicle Maximum Load on the
the tread. (1/16 in) of tread remains. See Tire: Load on an individual tire
Rim: A metal support for a tire When It Is Time for New Tires due to curb weight, accessory
and upon which the tire beads on page 10-57. weight, occupant weight, and
are seated. UTQGS (Uniform Tire Quality cargo weight.
Sidewall: The portion of a tire Grading Standards): A tire Vehicle Placard: A label
between the tread and the bead. information system that provides permanently attached to a
consumers with ratings for a vehicle showing the vehicle
Speed Rating: An tire's traction, temperature, and
alphanumeric code assigned to capacity weight and the original
treadwear. Ratings are equipment tire size and
a tire indicating the maximum determined by tire
speed at which a tire can recommended inflation pressure.
manufacturers using See “Tire and Loading
operate. government testing procedures. Information Label” under Vehicle
Traction: The friction between The ratings are molded into the Load Limits on page 9-10.
the tire and the road surface. sidewall of the tire. See Uniform
The amount of grip provided. Tire Quality Grading on
page 10-60.
Tread: The portion of a tire that
comes into contact with Vehicle Capacity Weight: The
the road. number of designated seating
positions multiplied by
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Neither tire underinflation nor . Poor handling. Check the tires once a month or
overinflation is good. more. Do not forget the compact
. Rough ride. spare, if the vehicle has one.
Underinflated tires, or tires . Needless damage from The cold compact spare tire
that do not have enough air,
can result in: road hazards. pressure should be at 420 kPa
(60 psi). See Compact Spare
. Tire overloading and Tire on page 10-70.
The Tire and Loading
overheating which could
Information label on the vehicle How to Check
lead to a blowout.
indicates the original equipment
. Premature or Use a good quality pocket-type
tires and the correct cold tire
irregular wear. gauge to check tire pressure.
inflation pressures. The
Proper tire inflation cannot be
. Poor handling. recommended pressure is the
determined by looking at the tire.
minimum air pressure needed to
. Reduced fuel economy. Check the tire inflation pressure
support the vehicle's maximum
(Continued) when the tires are cold, meaning
load carrying capacity. See
the vehicle has not been driven
Vehicle Load Limits on
for at least three hours or no
page 9-10.
more than 1.6 km (1 mi).
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Remove the valve cap from the Tire Pressure for Vehicles with P245/45R19 and
tire valve stem. Press the tire P245/40R20 size tires require
High-Speed Operation inflation pressure adjustment when
gauge firmly onto the valve to
get a pressure measurement. driving the vehicle at speeds of
If the cold tire inflation pressure
{ Warning 160 km/h (100 mph) or higher. Set
the cold inflation pressure to
matches the recommended Driving at high speeds, 160 km/h 270 kPa (39 psi).
pressure on the Tire and (100 mph) or higher, puts an
Loading Information label, no additional strain on tires. Return the tires to the
further adjustment is necessary. recommended cold tire inflation
Sustained high-speed driving
pressure when high-speed driving
If the inflation pressure is low, causes excessive heat buildup
has ended. See Vehicle Load Limits
add air until the recommended and can cause sudden tire failure.
on page 9-10 and Tire Pressure on
pressure is reached. If the You could have a crash and you page 10-50.
inflation pressure is high, press or others could be killed. Some
on the metal stem in the center high-speed rated tires require Tire Pressure Monitor
of the tire valve to release air. inflation pressure adjustment for
high-speed operation. When System
Recheck the tire pressure with speed limits and road conditions The Tire Pressure Monitor System
the tire gauge. are such that a vehicle can be (TPMS) uses radio and sensor
Return the valve caps on the driven at high speeds, make sure technology to check tire pressure
valve stems to prevent leaks the tires are rated for high-speed levels. The TPMS sensors monitor
and keep out dirt and moisture. operation, in excellent condition, the air pressure in your tires and
and set to the correct cold tire transmit tire pressure readings to a
inflation pressure for the receiver located in the vehicle.
vehicle load. Each tire, including the spare (if
provided), should be checked
monthly when cold and inflated to
the inflation pressure recommended
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by the vehicle manufacturer on the Please note that the TPMS is not a wheels on the vehicle that prevent
vehicle placard or tire inflation substitute for proper tire the TPMS from functioning properly.
pressure label. (If your vehicle has maintenance, and it is the driver's Always check the TPMS malfunction
tires of a different size than the size responsibility to maintain correct tire telltale after replacing one or more
indicated on the vehicle placard or pressure, even if under-inflation has tires or wheels on your vehicle to
tire inflation pressure label, you not reached the level to trigger ensure that the replacement or
should determine the proper tire illumination of the TPMS low tire alternate tires and wheels allow the
inflation pressure for those tires.) pressure telltale. TPMS to continue to function
As an added safety feature, your Your vehicle has also been properly.
vehicle has been equipped with a equipped with a TPMS malfunction See Tire Pressure Monitor
tire pressure monitoring system indicator to indicate when the Operation on page 10-52.
(TPMS) that illuminates a low tire system is not operating properly. See Radio Frequency Statement on
pressure telltale when one or more The TPMS malfunction indicator is page 13-15.
of your tires is significantly combined with the low tire pressure
under-inflated. telltale. When the system detects a
malfunction, the telltale will flash for Tire Pressure Monitor
Accordingly, when the low tire
pressure telltale illuminates, you approximately one minute and then Operation
should stop and check your tires as remain continuously illuminated. This vehicle may have a Tire
soon as possible, and inflate them This sequence will continue upon Pressure Monitor System (TPMS).
to the proper pressure. Driving on a subsequent vehicle start-ups as The TPMS is designed to warn the
significantly under-inflated tire long as the malfunction exists. driver when a low tire pressure
causes the tire to overheat and can When the malfunction indicator is condition exists. TPMS sensors are
lead to tire failure. Under-inflation illuminated, the system may not be mounted onto each tire and wheel
also reduces fuel efficiency and tire able to detect or signal low tire assembly, excluding the spare tire
tread life, and may affect the pressure as intended. TPMS and wheel assembly. The TPMS
vehicle's handling and stopping malfunctions may occur for a variety sensors monitor the air pressure in
ability. of reasons, including the installation
of replacement or alternate tires or
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (53,1)
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the tires and transmits the tire pressure levels can be viewed. For The TPMS can warn about a low
pressure readings to a receiver additional information and details tire pressure condition but it does
located in the vehicle. about the DIC operation and not replace normal tire
displays see Driver Information maintenance. See Tire Inspection
Center (DIC) on page 5-27. on page 10-56, Tire Rotation on
The low tire pressure warning light page 10-56 and Tires on
may come on in cool weather when page 10-42.
the vehicle is first started, and then
turn off as the vehicle is driven. This { Caution
could be an early indicator that the
When a low tire pressure condition air pressure is getting low and Tire sealant materials are not all
is detected, the TPMS illuminates needs to be inflated to the proper the same. A non-approved tire
the low tire pressure warning light pressure. sealant could damage the TPMS
located on the instrument cluster. sensors. TPMS sensor damage
A Tire and Loading Information caused by using an incorrect tire
If the warning light comes on, stop
label, attached to your vehicle,
as soon as possible and inflate the sealant is not covered by the
shows the size of the original
tires to the recommended pressure vehicle warranty. Always use only
equipment tires and the correct
shown on the Tire and Loading the GM approved tire sealant
inflation pressure for the tires when
Information label. See Vehicle Load available through your dealer or
they are cold. See Vehicle Load
Limits on page 9-10. included in the vehicle.
Limits on page 9-10, for an example
A message to check the pressure in of the Tire and Loading Information
a specific tire displays in the Driver label and its location. Also see Tire
Information Center (DIC). The low Pressure on page 10-50.
tire pressure warning light and the
DIC warning message come on at
each ignition cycle until the tires are
inflated to the correct inflation
pressure. Using the DIC, tire
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (54,1)
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using a TPMS relearn tool, in the Settings menu. See Driver 8. Proceed to the passenger side
following order: driver side front tire, Information Center (DIC) on front tire, and repeat the
passenger side front tire, passenger page 5-27. procedure in Step 7.
side rear tire, and driver side rear. 4. Use the DIC controls on the right 9. Proceed to the passenger side
See your dealer for service or to side of the steering wheel to rear tire, and repeat the
purchase a relearn tool. scroll to the Tire Pressure procedure in Step 7.
There are two minutes to match the screen under the DIC info page. 10. Proceed to the driver side rear
first tire/wheel position, and
five minutes overall to match all four 5. Press and hold the V (Set/ tire, and repeat the procedure
Reset) button located in the in Step 7. The horn sounds two
tire/wheel positions. If it takes times to indicate the sensor
longer, the matching process stops center of the DIC controls.
identification code has been
and must be restarted. The horn sounds twice to signal matched to the driver side rear
The TPMS sensor matching the receiver is in relearn mode tire, and the TPMS sensor
process is: and the TIRE LEARNING matching process is no longer
ACTIVE message displays on active. The TIRE LEARNING
1. Set the parking brake. the DIC screen. ACTIVE message on the DIC
2. Turn the ignition to ON/RUN with 6. Start with the driver side display screen goes off.
the engine off or place the front tire.
vehicle power mode in ON/RUN/ 11. Turn the ignition to LOCK/OFF
START. See Ignition Positions 7. Place the relearn tool against or press STOP to turn the
(Keyless Access) on page 9-15 the tire sidewall, near the valve ignition off.
or Ignition Positions (Key stem. Then press the button to 12. Set all four tires to the
Access) on page 9-17. activate the TPMS sensor. recommended air pressure
A horn chirp confirms that the level as indicated on the Tire
3. Make sure the Tire Pressure info sensor identification code has
page option is turned on. The and Loading Information label.
been matched to this tire and
info pages on the DIC can be wheel position.
turned on and off through the
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (56,1)
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Tire Inspection
. The tire has a puncture, cut, alignment. See When It Is Time
or other damage that cannot for New Tires on page 10-57
We recommend that the tires, be repaired well because of and Wheel Replacement on
including the spare tire, if the the size or location of the page 10-62.
vehicle has one, be inspected damage.
for signs of wear or damage at
least once a month. Tire Rotation
Replace the tire if: Tires should be rotated every
. The indicators at three or 12 000 km (7,500 mi). See
more places around the tire Maintenance Schedule on
can be seen. page 11-2.
. There is cord or fabric Tires are rotated to achieve a
showing through the tire's uniform wear for all tires. The
rubber. first rotation is the most
important.
. The tread or sidewall is
cracked, cut, or snagged Anytime unusual wear is Use this rotation pattern when
deep enough to show cord or noticed, rotate the tires as soon rotating the tires.
fabric. as possible, check for proper tire
inflation pressure, and check for Do not include the compact
. The tire has a bump, bulge, damaged tires or wheels. If the spare tire in the tire rotation.
or split. unusual wear continues after the Adjust the front and rear tires to
rotation, check the wheel the recommended inflation
pressure on the Tire and
Loading Information label after
the tires have been rotated.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (57,1)
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equipped, be replaced after six at least a month, remove the tires or number is molded onto the tire's
years, regardless of tread wear. The raise the vehicle to reduce the sidewall near the tire size. If the
tire manufacturer date is the last weight from the tires. tires have an all-season tread
four digits of the DOT Tire design, the TPC Spec number
Identification Number (TIN) which is Buying New Tires will be followed by MS for mud
molded into one side of the tire
sidewall. The first two digits GM has developed and matched and snow. See Tire Sidewall
represent the week (01–52) and the specific tires for the vehicle. The Labeling on page 10-44.
last two digits, the year. For original equipment tires installed GM recommends replacing worn
example, the third week of the year were designed to meet General tires in complete sets of four.
2010 would have a four-digit DOT Motors Tire Performance Criteria Uniform tread depth on all tires
date of 0310. Specification (TPC Spec) will help to maintain the
Vehicle Storage system rating. When performance of the vehicle.
replacement tires are needed, Braking and handling
Tires age when stored normally GM strongly recommends
mounted on a parked vehicle. Park performance may be adversely
a vehicle that will be stored for at
buying tires with the same TPC affected if all the tires are not
least a month in a cool, dry, clean Spec rating. replaced at the same time.
area away from direct sunlight to GM's exclusive TPC Spec If proper rotation and
slow aging. This area should be free system considers over a dozen maintenance have been done,
of grease, gasoline, or other critical specifications that impact all four tires should wear out at
substances that can deteriorate the overall performance of the about the same time. See Tire
rubber. Rotation on page 10-56.
vehicle, including brake system
Parking for an extended period can performance, ride and handling, However, if it is necessary to
cause flat spots on the tires that traction control, and tire replace only one axle set of
may result in vibrations while pressure monitoring worn tires, place the new tires
driving. When storing a vehicle for on the rear axle.
performance. GM's TPC Spec
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (59,1)
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Winter tires with the same speed sure they are the same size,
rating as the original equipment { Warning load range, speed rating, and
tires may not be available for H, Mixing tires of different sizes, construction (radial) as the
V, W, Y and ZR speed rated brands, or types may cause original tires.
tires. Never exceed the winter loss of control of the vehicle, Vehicles that have a tire
tires’ maximum speed capability resulting in a crash or other pressure monitoring system
when using winter tires with a vehicle damage. Use the could give an inaccurate
lower speed rating. correct size, brand, and type low-pressure warning if non-TPC
of tires on all wheels. Spec rated tires are installed.
{ Warning See Tire Pressure Monitor
Tires could explode during System on page 10-51.
improper service. Attempting { Warning The Tire and Loading
to mount or dismount a tire Information label indicates the
could cause injury or death. Using bias-ply tires on the original equipment tires on the
Only your dealer or authorized vehicle may cause the wheel vehicle. See Vehicle Load Limits
tire service center should rim flanges to develop cracks on page 9-10.
mount or dismount the tires. after many miles of driving.
A tire and/or wheel could fail Different Size Tires and
suddenly and cause a crash.
Use only radial-ply tires with
Wheels
the wheels on the vehicle. If wheels or tires are installed that
are a different size than the original
equipment wheels and tires, vehicle
If the vehicle tires must be performance, including its braking,
replaced with a tire that does not ride and handling characteristics,
have a TPC Spec number, make stability, and resistance to rollover
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (60,1)
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may be affected. If the vehicle has Uniform Tire Quality nominal rim diameters of
electronic systems such as antilock 10 to 12 inches (25 to 30 cm),
brakes, rollover airbags, traction
Grading
or to some limited-production
control, electronic stability control, Quality grades can be found tires.
or All-Wheel Drive, the performance where applicable on the tire
of these systems can also be sidewall between tread shoulder While the tires available on
affected. and maximum section width. For General Motors passenger cars
example: and light trucks may vary with
{ Warning respect to these grades, they
Treadwear 200 Traction AA must also conform to federal
If different sized wheels are used, Temperature A safety requirements and
there may not be an acceptable additional General Motors Tire
level of performance and safety if The following information relates
to the system developed by the Performance Criteria (TPC)
tires not recommended for those standards.
wheels are selected. This United States National Highway
increases the chance of a crash Traffic Safety Administration All Passenger Car Tires Must
and serious injury. Only use GM (NHTSA), which grades tires by Conform to Federal Safety
specific wheel and tire systems treadwear, traction, and Requirements In Addition To
developed for the vehicle, and temperature performance. This These Grades.
have them properly installed by a applies only to vehicles sold in
GM certified technician. the United States. The grades Treadwear
are molded on the sidewalls of The treadwear grade is a
See Buying New Tires on most passenger car tires. The comparative rating based on the
page 10-58 and Accessories and Uniform Tire Quality Grading wear rate of the tire when tested
Modifications on page 10-3. (UTQG) system does not apply under controlled conditions on a
to deep tread, winter tires, specified government test
compact spare tires, tires with course. For example, a tire
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (61,1)
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graded 150 would wear one and straight-ahead braking traction performance on the laboratory
one-half (1½) times as well on tests, and does not include test wheel than the minimum
the government course as a tire acceleration, cornering, required by law. Warning: The
graded 100. The relative hydroplaning, or peak traction temperature grade for this tire is
performance of tires depends characteristics. established for a tire that is
upon the actual conditions of properly inflated and not
Temperature
their use, however, and may overloaded. Excessive speed,
depart significantly from the The temperature grades are A underinflation, or excessive
norm due to variations in driving (the highest), B, and C, loading, either separately or in
habits, service practices and representing the tire's resistance combination, can cause heat
differences in road to the generation of heat and its buildup and possible tire failure.
characteristics and climate. ability to dissipate heat when
tested under controlled Wheel Alignment and Tire
Traction conditions on a specified indoor Balance
The traction grades, from laboratory test wheel. Sustained
highest to lowest, are AA, A, B, high temperature can cause the The tires and wheels were aligned
and balanced at the factory to
and C. Those grades represent material of the tire to degenerate
provide the longest tire life and best
the tire's ability to stop on wet and reduce tire life, and overall performance. Adjustments to
pavement as measured under excessive temperature can lead wheel alignment and tire balancing
controlled conditions on to sudden tire failure. The grade are not necessary on a regular
specified government test C corresponds to a level of basis. Consider an alignment check
surfaces of asphalt and performance which all if there is unusual tire wear or the
concrete. A tire marked C may passenger car tires must meet vehicle is significantly pulling to one
have poor traction performance. under the Federal Motor Safety side or the other. Some slight pull to
Warning: The traction grade Standard No. 109. Grades B and the left or right, depending on the
assigned to this tire is based on A represent higher levels of crown of the road and/or other road
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (62,1)
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Tire Changing 2. Remove the spare tire cover. tools from under it. Then remove
the spare tire on an angle to
Removing the Spare Tire and clear the mounting stud and
Tools battery.
Removing the Flat Tire and
Installing the Spare Tire
1. Do a safety check before
proceeding. See If a Tire Goes
Flat on page 10-63.
2. Turn the wheel wrench
counterclockwise to loosen and
remove the wheel nut caps.
Do not try to remove plastic caps
3. Turn the retainer nut from the cover or center cap.
counterclockwise and remove
the spare tire. Place the spare 3. Pull the cover or center cap
1. Screwdriver tire next to the tire being away from the wheel. Store the
2. Tow Hook (If Equipped) changed. wheel cover in the cargo area
until you have the flat tire
3. Jack 4. The jack and tools are stored repaired or replaced.
below the spare tire. Remove
4. Wrench (In Bag) them from their container and
5. Trim Removal (If Equipped) place them near the tire being
changed.
6. Fastener (If Equipped)
To make removal easier for
To access the spare tire and tools:
eAssist models, tilt the spare tire
1. Open the trunk. up and remove the jack and
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (66,1)
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{ Caution
Make sure that the jack lift head
is in the correct position or you
may damage your vehicle. The
repairs would not be covered by
your warranty.
10. Raise the vehicle by turning the 11. Remove all of the wheel nuts.
jack handle clockwise. Raise 12. Remove the flat tire.
the vehicle far enough off the
ground so there is enough
room for the road tire to clear { Warning
the ground.
Rust or dirt on a wheel, or on the
parts to which it is fastened, can
make wheel nuts become loose
after time. The wheel could come
9. Position the jack lift head at the off and cause an accident. When
jack location nearest the flat tire. changing a wheel, remove any
The location is indicated by a rust or dirt from places where the
notch on the bottom edge of the wheel attaches to the vehicle. In
body side. The jack must not be (Continued)
used in any other position.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (68,1)
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{ Caution
Wheel covers will not fit on the
vehicle's compact spare. If you try
to put a wheel cover on the
compact spare, the cover or the
spare could be damaged.
To store the compact spare tire, use Stop as soon as possible and check
the shorter mounting bolt. that the spare tire is correctly { Caution
The compact spare is for temporary inflated after being installed on the
vehicle. The compact spare tire is When the compact spare is
use only. Replace the compact installed, do not take the vehicle
spare tire with a full-size tire as designed for temporary use only.
The vehicle will perform differently through an automatic car wash
soon as you can. with guide rails. The compact
with the spare tire installed and it is
recommended that the vehicle spare can get caught on the rails
Compact Spare Tire speed be limited to 80 km/h which can damage the tire, wheel,
(50 mph). To conserve the tread of and other parts of the vehicle.
{ Warning the spare tire, have the standard tire
repaired or replaced as soon as Do not use the compact spare on
Driving with more than one convenient and return the spare tire
compact spare tire at a time could other vehicles.
to the storage area.
result in loss of braking and Do not mix the compact spare tire or
When using a compact spare tire, wheel with other wheels or tires.
handling. This could lead to a
the ABS and Traction Control They will not fit. Keep the spare tire
crash and you or others could be
systems may engage until the spare and its wheel together.
injured. Use only one compact tire is recognized by the vehicle,
spare tire at a time. especially on slippery roads. Adjust
driving to reduce possible { Caution
If this vehicle has a compact spare wheel slip.
Tire chains will not fit the compact
tire, it was fully inflated when new; spare. Using them can damage
however, it can lose air over time.
the vehicle and the chains. Do not
Check the inflation pressure
use tire chains on the compact
regularly. It should be 420 kPa
(60 psi). spare.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (71,1)
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The jump start positive (+) terminal 1. Check the other vehicle. It must
is under a trim cover. It is in under have a 12-volt battery with a
the battery cover on the driver side negative ground system.
of the vehicle. You should always
use this remote positive (+) terminal. { Caution
The jump start negative (-) ground
post is on the driver side shock If the other vehicle does not have
tower. a 12-volt system with a negative
ground, both vehicles can be
These locations are used instead of damaged. Only use a vehicle that
a direct connection to the battery. has a 12-volt system with a
negative ground for jump starting.
1. Clips
2. Pivot Points 2. Position the two vehicles so that
To remove the battery cover: they are not touching.
1. Release the two rear clips (1). 3. To avoid the possibility of the
vehicles rolling, set the parking
2. Lift the battery cover up towards brake firmly on both vehicles
the front of the vehicle to release involved in the jump start
it from the pivot points (2) and procedure. Put an automatic
remove. transmission in P (Park) or a
3. Reverse Steps 1–2 to reinstall manual transmission in Neutral
the battery cover. before setting the parking brake.
1. Jump Start Positive (+) Terminal
2. Jump Start Negative (-)
Grounding Post
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (74,1)
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Consult your dealer or a Here are some important things to Dinghy Towing
professional towing service if the consider before recreational vehicle
disabled vehicle must be towed. towing:
To tow the vehicle behind another . What is the towing capacity of
vehicle for recreational purposes, the towing vehicle? Be sure to
such as behind a motor home, see read the tow vehicle
“Recreational Vehicle Towing” manufacturer's
following. recommendations.
. How far will the vehicle be
Recreational Vehicle towed? Some vehicles have
Towing restrictions on how far and how
long they can tow.
Recreational vehicle towing means
towing the vehicle behind another . Does the vehicle have the
vehicle – such as behind a motor proper towing equipment? See
home. The two most common types your dealer or trailering { Caution
of recreational vehicle towing are professional for additional advice
known as dinghy towing and dolly and equipment If the vehicle is towed with all four
towing. Dinghy towing is towing the recommendations. wheels on the ground, the
vehicle with all four wheels on the drivetrain components could be
. Is the vehicle ready to be
ground. Dolly towing is towing the towed? Just as preparing the damaged. The repairs would not
vehicle with two wheels on the vehicle for a long trip, make sure be covered by the vehicle
ground and two wheels up on a the vehicle is prepared to be warranty. Do not tow the vehicle
device known as a dolly. towed. with all four wheels on the
ground.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (77,1)
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The vehicle was not designed to be 3. Secure the vehicle to the dolly. Appearance Care
towed with all four wheels on the
ground. If the vehicle must be
towed, a dolly should be used. See Exterior Care
“Dolly Towing” following. Locks
Dolly Towing Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and
Lubricants on page 11-12.
Washing the Vehicle
To preserve the vehicle's finish,
{ Caution wash it often and out of direct
sunlight.
Towing the vehicle from the rear
could damage it. Also, repairs { Caution
would not be covered by the
Tow the vehicle with the two rear vehicle warranty. Never have the Do not use petroleum-based,
wheels on the ground and the front vehicle towed from the rear. acidic, or abrasive cleaning
wheels on a dolly. agents as they can damage the
vehicle's paint, metal, or plastic
To tow the vehicle with two wheels
parts. If damage occurs, it would
on the ground and a dolly:
not be covered by the vehicle
1. Put the front wheels on a dolly. warranty. Approved cleaning
2. Put the shift lever in P (Park). (Continued)
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (78,1)
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remain on the surface being 3.8 L (1 gal) of water. Cleaning the windshield with water
cleaned for extended periods A concentrated soap solution will during the first three to six months
of time. leave a residue that creates of ownership will reduce tendency
Cleaners may contain solvents that streaks and attracts dirt. Do not to fog.
can become concentrated in the use solutions that contain strong
or caustic soap. Speaker Covers
interior. Before using cleaners, read
and adhere to all safety instructions . Do not heavily saturate the Vacuum around a speaker cover
on the label. While cleaning the upholstery when cleaning. gently, so that the speaker will not
interior, maintain adequate be damaged. Clean spots with just
. Do not use solvents or cleaners water and mild soap.
ventilation by opening the doors and containing solvents.
windows. Coated Moldings
To prevent damage, do not clean Interior Glass
Coated moldings should be cleaned.
the interior using the following To clean, use a terry cloth fabric
cleaners or techniques: dampened with water. Wipe droplets
. When lightly soiled, wipe with a
left behind with a clean dry cloth. sponge or soft lint-free cloth
. Never use a razor or any other dampened with water.
sharp object to remove a soil Commercial glass cleaners may be
from any interior surface. used, if necessary, after cleaning . When heavily soiled, use warm
the interior glass with plain water. soapy water.
. Never use a brush with stiff
bristles.
{ Caution
. Never rub any surface
aggressively or with excessive To prevent scratching, never use
pressure. abrasive cleaners on automotive
. Do not use laundry detergents or glass. Abrasive cleaners or
dishwashing soaps with aggressive cleaning may damage
degreasers. For liquid cleaners, the rear window defogger.
use approximately 20 drops per
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (84,1)
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Fabric/Carpet/Suede 3. Start on the outside edge of the Cleaning High Gloss Surfaces
soil and gently rub toward the and Vehicle Information and
Start by vacuuming the surface
center. Fold the cleaning cloth to Radio Displays
using a soft brush attachment. If a
a clean area frequently to
rotating brush attachment is being For vehicles with high gloss
prevent forcing the soil in to the
used during vacuuming, only use it surfaces or vehicle displays, use a
fabric.
on the floor carpet. Before cleaning, microfiber cloth to wipe surfaces.
gently remove as much of the soil 4. Continue gently rubbing the Before wiping the surface with the
as possible using one of the soiled area until there is no microfiber cloth, use a soft bristle
following techniques: longer any color transfer from brush to remove dirt that could
the soil to the cleaning cloth. scratch the surface. Then use the
. Gently blot liquids with a paper
towel. Continue blotting until no 5. If the soil is not completely microfiber cloth by gently rubbing to
more soil can be removed. removed, use a mild soap clean. Never use window cleaners
solution followed only by plain or solvents. Periodically hand wash
. For solid soils, remove as much the microfiber cloth separately,
water.
as possible prior to vacuuming. using mild soap. Do not use bleach
If the soil is not completely or fabric softener. Rinse thoroughly
To clean:
removed, it may be necessary to and air dry before next use.
1. Saturate a clean lint-free use a commercial upholstery
colorfast cloth with water. cleaner or spot lifter. Test a small
Microfiber cloth is recommended hidden area for colorfastness before { Caution
to prevent lint transfer to the using a commercial upholstery
fabric or carpet. Do not attach a device with a
cleaner or spot lifter. If ring
formation occurs, clean the entire suction cup to the display. This
2. Remove excess moisture by may cause damage and would
gently wringing until water does fabric or carpet.
not be covered by the warranty.
not drip from the cleaning cloth. Following the cleaning process, a
paper towel can be used to blot
excess moisture.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (85,1)
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Maintenance Schedule
expenses resulting from neglect or
inadequate maintenance. It may
{ Caution
Maintenance Schedule . . . . . . . 11-2 also help to maintain the value of Damage caused by improper
the vehicle if it is sold. It is the maintenance can lead to costly
Special Application Services responsibility of the owner to have
Special Application repairs and may not be covered
all required maintenance performed. by the vehicle warranty.
Services . . . . . . . . . . . . . . . . . . . . 11-8
Your dealer has trained technicians Maintenance intervals, checks,
Additional Maintenance who can perform required inspections, recommended fluids,
and Care maintenance using genuine and lubricants are important to
Additional Maintenance replacement parts. They have keep the vehicle in good working
and Care . . . . . . . . . . . . . . . . . . . 11-9 up-to-date tools and equipment for condition.
fast and accurate diagnostics. Many
Recommended Fluids, dealers have extended evening and
Lubricants, and Parts Saturday hours, courtesy The Tire Rotation and Required
Recommended Fluids and transportation, and online Services are the responsibility of the
Lubricants . . . . . . . . . . . . . . . . . 11-12 scheduling to assist with service vehicle owner. It is recommended to
Maintenance Replacement needs. have your dealer perform these
Parts . . . . . . . . . . . . . . . . . . . . . . 11-13 services every 12 000 km/7,500 mi.
Your dealer recognizes the Proper vehicle maintenance helps to
Maintenance Records importance of providing keep the vehicle in good working
Maintenance Records . . . . . . 11-15 competitively priced maintenance condition, improves fuel economy,
and repair services. With trained and reduces vehicle emissions.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (2,1)
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1 2 0 0 0 k m/7 ,5 0 0 mi
2 4 0 0 0 k m/1 5 ,0 0 0 mi
3 6 0 0 0 k m/2 2 ,5 0 0 mi
4 8 0 0 0 k m/3 0 ,0 0 0 mi
6 0 0 0 0 k m/3 7 ,5 0 0 mi
7 2 0 0 0 k m/4 5 ,0 0 0 mi
8 4 0 0 0 k m/5 2 ,5 0 0 mi
9 6 0 0 0 k m/6 0 ,0 0 0 mi
1 0 8 0 0 0 k m/6 7 ,5 0 0 mi
1 2 0 0 0 0 k m/7 5 ,0 0 0 mi
1 3 2 0 0 0 k m/8 2 ,5 0 0 mi
1 4 4 0 0 0 k m/9 0 ,0 0 0 mi
1 5 6 0 0 0 k m/9 7 ,5 0 0 mi
1 6 8 0 0 0 k m/1 0 5 ,0 0 0 mi
1 9 2 0 0 0 k m/1 2 0 ,0 0 0 mi
2 0 4 0 0 0 k m/1 2 7 ,5 0 0 mi
2 1 6 0 0 0 k m/1 3 5 ,0 0 0 mi
2 2 8 0 0 0 k m/1 4 2 ,5 0 0 mi
2 4 0 0 0 0 k m/1 5 0 ,0 0 0 mi
1 8 0 0 0 0 k m/11 2 ,5 0 0 mi
Maintenance Schedule
Additional Required
Services - Normal
Rotate tires and perform Required Services.
Check engine oil level and oil life percentage. @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Change engine oil and filter, if needed.
Replace passenger compartment air filter. (1) @ @ @ @ @ @
Inspect evaporative control system. (2) @ @ @
Replace engine air cleaner filter. (3) @
Replace spark plugs. Inspect spark plug wires. @
Change automatic transmission fluid. Change
filter if serviceable.
@
Drain and fill engine cooling system. (4) @
Except eAssist: Visually inspect accessory drive
belts. (5)
@
eAssist Only: Visually inspect accessory drive
belts. (5)
@
Replace brake fluid. (6) @
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1 2 0 0 0 k m/7 ,5 0 0 mi
2 4 0 0 0 k m/1 5 ,0 0 0 mi
3 6 0 0 0 k m/2 2 ,5 0 0 mi
4 8 0 0 0 k m/3 0 ,0 0 0 mi
6 0 0 0 0 k m/3 7 ,5 0 0 mi
7 2 0 0 0 k m/4 5 ,0 0 0 mi
8 4 0 0 0 k m/5 2 ,5 0 0 mi
9 6 0 0 0 k m/6 0 ,0 0 0 mi
1 0 8 0 0 0 k m/6 7 ,5 0 0 mi
1 2 0 0 0 0 k m/7 5 ,0 0 0 mi
1 3 2 0 0 0 k m/8 2 ,5 0 0 mi
1 4 4 0 0 0 k m/9 0 ,0 0 0 mi
1 5 6 0 0 0 k m/9 7 ,5 0 0 mi
1 6 8 0 0 0 k m/1 0 5 ,0 0 0 mi
1 9 2 0 0 0 k m/1 2 0 ,0 0 0 mi
2 0 4 0 0 0 k m/1 2 7 ,5 0 0 mi
2 1 6 0 0 0 k m/1 3 5 ,0 0 0 mi
2 2 8 0 0 0 k m/1 4 2 ,5 0 0 mi
2 4 0 0 0 0 k m/1 5 0 ,0 0 0 mi
1 8 0 0 0 0 k m/11 2 ,5 0 0 mi
Maintenance Schedule
Additional Required
Services - Severe
Rotate tires and perform Required Services.
Check engine oil level and oil life percentage. @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Change engine oil and filter, if needed.
Replace passenger compartment air filter. (1) @ @ @ @ @ @
Inspect evaporative control system. (2) @ @ @
Replace engine air cleaner filter. (3) @
Replace spark plugs. Inspect spark plug wires. @
Change automatic transmission fluid. Change
filter if serviceable.
@ @ @
Drain and fill engine cooling system. (4) @
Except eAssist: Visually inspect accessory drive
belts. (5)
@
eAssist Only: Visually inspect accessory drive
belts. (5)
@
Replace brake fluid. (6) @
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Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.
Odometer
Date Serviced By Services Performed
Reading
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Odometer
Date Serviced By Services Performed
Reading
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Odometer
Date Serviced By Services Performed
Reading
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Odometer
Date Serviced By Services Performed
Reading
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Vehicle Data
Capacities and Specifications
Capacities
Application
Metric English
Air Conditioning Refrigerant For the air conditioning system refrigerant type and
charge amount, see the refrigerant label under the
hood. See your dealer for more information.
Engine Cooling System
2.4L L4 Engine 9.6 L 10.1 qt
2.5L L4 Engine 7.4 L 7.8 qt
3.6L V6 Engine 9.4 L 9.9 qt
Engine Oil with Filter
2.4L L4 Engine 4.7 L 5.0 qt
2.5L L4 Engine 4.7 L 5.0 qt
3.6L V6 Engine 5.7 L 6.0 qt
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Capacities
Application
Metric English
Fuel Tank
2.4L L4 Engine 60.0 L 15.8 gal
2.5L L4 Engine 70.0 L 18.5 gal
3.6L V6 Engine 70.0 L 18.5 gal
Wheel Nut Torque 150 Y 110 lb ft
All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this
manual. Recheck fluid level after filling.
Engine Specifications
Engine VIN Code Transmission Spark Plug Gap
2.4L L4 Engine R Automatic 0.75–0.90 mm (0.030–
0.035 in)
2.5L L4 Engine L Automatic 0.09–1.10 mm (0.037–
0.043 in)
3.6L V6 Engine 3 Automatic 0.09–1.10 mm (0.037–
0.043 in)
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2.5L L4 Engine
2.4L L4 Engine
Belt removal and installation
requires special tools. See your
dealer for service.
3.6L V6 Engine
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STEP TWO: If after contacting a When contacting Chevrolet, 40 days. If you do not agree with the
member of dealership management, remember that your concern will decision given in your case, you
it appears your concern cannot be likely be resolved at a dealer's may reject it and proceed with any
resolved by your dealership without facility. That is why we suggest other venue for relief available
further help, in the U.S., call the following Step One first. to you.
Chevrolet Customer Assistance STEP THREE — U.S. Owners: You may contact the BBB Auto Line
Center at 1-800–222–1020. In Both General Motors and your Program using the toll-free
Canada, call General Motors of dealer are committed to making telephone number or write them at
Canada Customer Care Centre at sure you are completely satisfied the following address:
1-800-263-3777 (English), with the new vehicle. However,
or 1-800-263-7854 (French). BBB Auto Line Program
if you continue to remain unsatisfied Council of Better Business Bureaus,
We encourage you to call the after following the procedure Inc.
toll-free number in order to give your outlined in Steps One and Two, you 4200 Wilson Boulevard
inquiry prompt attention. Have the can file with the Better Business Suite 800
following information available to Bureau (BBB) Auto Line® Program Arlington, VA 22203-1838
give the Customer Assistance to enforce your rights.
representative: Telephone: 1-800-955-5100
The BBB Auto Line Program is an www.dr.bbb.org/goauto
. Vehicle Identification out-of-court program administered
Number (VIN). This is available by the Council of Better Business This program is available in all
from the vehicle registration or Bureaus to settle automotive 50 states and the District of
title, or the plate at the top left of disputes regarding vehicle repairs or Columbia. Eligibility is limited by
the instrument panel and visible the interpretation of the New Vehicle vehicle age, mileage, and other
through the windshield. Limited Warranty. Although you may factors. General Motors reserves
be required to resort to this informal the right to change eligibility
. Dealership name and location. limitations and/or discontinue its
dispute resolution program prior to
. Vehicle delivery date and filing a court action, use of the participation in this program.
present mileage. program is free of charge and your
case will generally be heard within
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Services Specific to Assistance advisor may give safety related. If it is, please call
Canadian-Purchased Vehicles permission to get local your dealership, let them know this,
emergency road service. You will and ask for instructions.
. Fuel Delivery: Reimbursement receive payment, up to $100,
is approximately $5 Canadian. If your dealer requests you to bring
after sending the original receipt the vehicle for service, you are
Diesel fuel delivery may be to Roadside Assistance.
restricted. Propane and other urged to do so as early in the work
Mechanical failures may be day as possible to allow for
fuels are not provided through covered, however any cost for
this service. same-day repair.
parts and labor for repairs not
. Lock-Out Service: Vehicle covered by the warranty are the
registration is required. owner responsibility. Courtesy Transportation
. Trip Interruption Benefits and
Program
Assistance: Must be over Scheduling Service To enhance your ownership
250 kilometers from where your Appointments experience, we and our participating
trip was started to qualify. dealers are proud to offer Courtesy
When the vehicle requires warranty Transportation, a customer support
General Motors of Canada
service, contact your dealer and program for vehicles with the
Limited requires
request an appointment. By Bumper-to-Bumper (Base Warranty
pre-authorization, original
scheduling a service appointment Coverage period in Canada),
detailed receipts, and a copy of
and advising the service consultant extended powertrain, and/or
the repair orders. Once
of your transportation needs, your hybrid-specific warranties in both
authorization has been received,
dealer can help minimize your the U.S. and Canada.
the Roadside Assistance advisor
inconvenience.
will help to make arrangements Several Courtesy Transportation
and explain how to receive If the vehicle cannot be scheduled options are available to assist in
payment. into the service department reducing inconvenience when
immediately, keep driving it until it warranty repairs are required.
. Alternative Service: If
can be scheduled for service,
assistance cannot be provided
unless, of course, the problem is
right away, the Roadside
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Courtesy Transportation is not a one-way or round-trip shuttle service Courtesy Rental Vehicle
part of the New Vehicle Limited within reasonable time and distance Your dealer may arrange to provide
Warranty. A separate booklet parameters of your dealer's area. you with a courtesy rental vehicle or
entitled “Limited Warranty and reimburse you for a rental vehicle
Owner Assistance Information” Public Transportation or Fuel
Reimbursement that you obtain if the vehicle is kept
furnished with each new vehicle for an overnight warranty repair.
provides detailed warranty coverage If the vehicle requires overnight Rental reimbursement will be limited
information. warranty repairs, and public and must be supported by original
transportation is used instead of receipts. This requires that you sign
Transportation Options your dealer's shuttle service, the and complete a rental agreement
Warranty service can generally be expense must be supported by and meet state/provincial, local, and
completed while you wait. However, original receipts and can only be up rental vehicle provider requirements.
if you are unable to wait, GM helps to the maximum amount allowed by Requirements vary and may include
to minimize inconvenience by GM for shuttle service. In addition, minimum age requirements,
providing several transportation for U.S. customers, should you insurance coverage, credit card, etc.
options. Depending on the arrange transportation through a You are responsible for fuel usage
circumstances, your dealer can offer friend or relative, limited charges and may also be
one of the following: reimbursement for reasonable fuel responsible for taxes, levies, usage
expenses may be available. Claim fees, excessive mileage, or rental
Shuttle Service amounts should reflect actual costs usage beyond the completion of the
Shuttle service is the preferred and be supported by original repair.
means of offering Courtesy receipts. See your dealer for
Transportation. Dealers may provide information regarding the allowance It may not be possible to provide a
shuttle service to get you to your amounts for reimbursement of fuel like vehicle as a courtesy rental.
destination with minimal interruption or other transportation costs.
of your daily schedule. This includes
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (9,1)
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Additional Program value, and safety performance can these parts is not known. Such parts
Information be compromised in subsequent are not covered by the GM New
collisions. Vehicle Limited Warranty, and any
All program options, such as shuttle related failures are not covered by
service, may not be available at Collision Parts that warranty.
every dealer. Please contact your
Genuine GM Collision parts are new Aftermarket collision parts are also
dealer for specific information about
parts made with the same materials available. These are made by
availability. All Courtesy
and construction methods as the companies other than GM and may
Transportation arrangements will be
parts with which the vehicle was not have been tested for the vehicle.
administered by appropriate dealer
originally built. Genuine GM As a result, these parts may fit
personnel.
Collision parts are the best choice to poorly, exhibit premature durability/
General Motors reserves the right to ensure that the vehicle's designed corrosion problems, and may not
unilaterally modify, change, appearance, durability, and safety perform properly in subsequent
or discontinue Courtesy are preserved. The use of Genuine collisions. Aftermarket parts are not
Transportation at any time and to GM parts can help maintain the GM covered by the GM New Vehicle
resolve all questions of claim New Vehicle Limited Warranty. Limited Warranty, and any vehicle
eligibility pursuant to the terms and failure related to such parts is not
Recycled original equipment parts
conditions described herein at its covered by that warranty.
may also be used for repair. These
sole discretion.
parts are typically removed from
vehicles that were total losses in Repair Facility
Collision Damage Repair prior crashes. In most cases, the GM also recommends that you
If the vehicle is involved in a parts being recycled are from choose a collision repair facility that
collision and it is damaged, have the undamaged sections of the vehicle. meets your needs before you ever
damage repaired by a qualified A recycled original equipment GM need collision repairs. Your dealer
technician using the proper part may be an acceptable choice to may have a collision repair center
equipment and quality replacement maintain the vehicle's originally with GM-trained technicians and
parts. Poorly performed collision designed appearance and safety state‐of‐the‐art equipment, or be
repairs diminish the vehicle resale performance; however, the history of able to recommend a collision repair
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (10,1)
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center that has GM-trained If the vehicle is leased, the leasing Gather the following information:
technicians and comparable company may require you to have . Driver name, address, and
equipment. insurance that ensures repairs with telephone number.
Genuine GM Original Equipment
Insuring the Vehicle Manufacturer (OEM) parts or . Driver license number.
Protect your investment in the GM Genuine Manufacturer replacement . Owner name, address, and
vehicle with comprehensive and parts. Read the lease carefully, as telephone number.
collision insurance coverage. There you may be charged at the end of
are significant differences in the the lease for poor quality repairs.
. Vehicle license plate number.
quality of coverage afforded by . Vehicle make, model, and
various insurance policy terms.
If a Crash Occurs model year.
Many insurance policies provide If there has been an injury, call . Vehicle Identification
reduced protection to the GM emergency services for help. Do not
Number (VIN).
vehicle by limiting compensation for leave the scene of a crash until all
damage repairs by using matters have been taken care of. . Insurance company and policy
aftermarket collision parts. Some Move the vehicle only if its position number.
insurance companies will not puts you in danger, or you are . General description of the
specify aftermarket collision parts. instructed to move it by a police damage to the other vehicle.
When purchasing insurance, we officer.
recommend that you ensure that the Choose a reputable repair facility
Give only the necessary information that uses quality replacement parts.
vehicle will be repaired with GM to police and other parties involved
original equipment collision parts. See “Collision Parts” earlier in this
in the crash. section.
If such insurance coverage is not
available from your current For emergency towing see If the airbag has inflated, see What
insurance carrier, consider switching Roadside Assistance Program on Will You See after an Airbag
to another insurance carrier. page 13-5. Inflates? on page 3-26.
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Managing the Vehicle Damage If another party's insurance Each bulletin contains instructions
Repair Process company is paying for the repairs, to assist in the diagnosis and
you are not obligated to accept a service of the vehicle.
In the event that the vehicle requires repair valuation based on that
damage repairs, GM recommends insurance company's collision policy Owner Information
that you take an active role in its repair limits, as you have no Owner publications are written
repair. If you have a pre-determined contractual limits with that company. specifically for owners and intended
repair facility of choice, take the In such cases, you can have control to provide basic operational
vehicle there, or have it towed there. of the repair and parts choices as information about the vehicle. The
Specify to the facility that any long as the cost stays within Owner Manual includes the
required replacement collision parts reasonable limits. Maintenance Schedule for all
be original equipment parts, either
models.
new Genuine GM parts or recycled
original GM parts. Remember,
Service Publications In-Portfolio: Includes a Portfolio,
recycled parts will not be covered by Ordering Information Owner Manual, and Warranty
the GM vehicle warranty. Manual.
Service Manuals
Insurance pays the bill for the repair, RETAIL SELL PRICE:
but you must live with the repair. Service Manuals have the diagnosis $35.00 (U.S.) plus handling and
Depending on your policy limits, and repair information on the shipping fees.
your insurance company may engines, transmission, axle,
suspension, brakes, electrical, Without Portfolio: Owner
initially value the repair using Manual only.
aftermarket parts. Discuss this with steering, body, etc.
the repair professional, and insist on RETAIL SELL PRICE:
Service Bulletins
Genuine GM parts. Remember, $25.00 (U.S.) plus handling and
if the vehicle is leased, you may be Service Bulletins give additional shipping fees.
obligated to have the vehicle technical service information
repaired with Genuine GM parts, needed to knowledgeably service
even if your insurance coverage General Motors cars and trucks.
does not pay the full cost.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (12,1)
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Current and Past Models Reporting Safety To contact NHTSA, you may call
Technical Service Bulletins and the Vehicle Safety Hotline
Manuals are available for current
Defects toll-free at 1-888-327-4236
and past model GM vehicles. (TTY: 1-800-424-9153); go to
Reporting Safety Defects http://www.safercar.gov; or
ORDER TOLL FREE:
1-800-551-4123 Monday – Friday to the United States write to:
8:00 AM – 6:00 PM Eastern Time Government Administrator, NHTSA
For Credit Card Orders Only If you believe that your vehicle 1200 New Jersey Avenue, S.E.
(VISA-MasterCard-Discover), see has a defect which could cause Washington, D.C. 20590
Helm, Inc. at: www.helminc.com. a crash or could cause injury or You can also obtain other
Or write to: death, you should immediately information about motor
Helm, Incorporated inform the National Highway vehicle safety from
Attention: Customer Service Traffic Safety Administration http://www.safercar.gov.
47911 Halyard Drive (NHTSA) in addition to notifying
Plymouth, MI 48170 General Motors.
Prices are subject to change without If NHTSA receives similar
notice and without incurring complaints, it may open an
obligation. Allow ample time for investigation, and if it finds that
delivery. a safety defect exists in a group
All listed prices are quoted in U.S. of vehicles, it may order a recall
funds. Make checks payable in U.S. and remedy campaign.
funds. However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.
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Event Data Recorders These data can help provide a GM will not access this data or
better understanding of the share it with others except: with the
This vehicle is equipped with an circumstances in which crashes and consent of the vehicle owner or,
event data recorder EDR. The main injuries occur. NOTE: EDR data are if the vehicle is leased, with the
purpose of an EDR is to record, in recorded by your vehicle only if a consent of the lessee; in response
certain crash or near crash-like non-trivial crash situation occurs; no to an official request by police or
situations, such as an air bag data are recorded by the EDR under similar government office; as part of
deployment or hitting a road normal driving conditions and no GM's defense of litigation through
obstacle, data that will assist in personal data (e.g., name, gender, the discovery process; or, as
understanding how a vehicle’s age, and crash location) are required by law. Data that GM
systems performed. The EDR is recorded. However, other parties, collects or receives may also be
designed to record data related to such as law enforcement, could used for GM research needs or may
vehicle dynamics and safety combine the EDR data with the type be made available to others for
systems for a short period of time, of personally identifying data research purposes, where a need is
typically 30 seconds or less. The routinely acquired during a crash shown and the data is not tied to a
EDR in this vehicle is designed to investigation. specific vehicle or vehicle owner.
record such data as:
To read data recorded by an EDR,
. How various systems in your special equipment is required, and OnStar®
vehicle were operating; access to the vehicle or the EDR is If the vehicle is equipped with
. Whether or not the driver and needed. In addition to the vehicle OnStar® and has an active
passenger safety belts were manufacturer, other parties, such as subscription, additional data may be
buckled/fastened; law enforcement, that have the collected through the OnStar
.
special equipment, can read the system. This includes information
How far (if at all) the driver was information if they have access to
depressing the accelerator and/ about the vehicle’s operation; about
the vehicle or the EDR. collisions involving the vehicle; the
or brake pedal; and,
use of the vehicle and its features;
. How fast the vehicle was and, in certain situations, the
traveling. location and approximate GPS
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speed of the vehicle. Refer to the door openers. RFID technology in Changes or modifications to any of
OnStar Terms and Conditions and GM vehicles does not use or record these systems by other than an
Privacy Statement on the OnStar personal information or link with any authorized service facility could void
website. other GM system containing authorization to use this equipment.
personal information.
Infotainment System
If the vehicle is equipped with a
Radio Frequency
navigation system as part of the Statement
infotainment system, use of the This vehicle has systems that
system may result in the storage of operate on a radio frequency that
destinations, addresses, telephone comply with Part 15 of the Federal
numbers, and other trip information. Communications Commission (FCC)
See the infotainment manual for rules and with Industry Canada
information on stored data and for Standards RSS‐GEN/210/220/310.
deletion instructions.
Operation is subject to the following
Radio Frequency two conditions:
Identification (RFID) 1. The device may not cause
harmful interference.
RFID technology is used in some
vehicles for functions such as tire 2. The device must accept any
pressure monitoring and ignition interference received, including
system security, as well as in interference that may cause
connection with conveniences such undesired operation of the
as Remote Keyless Entry (RKE) device.
transmitters for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
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2 NOTES
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OnStar 14-1
14-2 OnStar
OnStar 14-3
Using Voice Commands 2. Say “Repeat.” System responds After the call ends, press the “Go”
During a Planned Route with the last direction given, then button on the navigation screen to
responds with “OnStar ready,” begin driving directions.
Cancel Route then a tone. If directions are downloaded to the
1. Press =. System responds: Get My Destination navigation system, the route can
“OnStar ready,” then a tone. Say only be canceled through the
“Cancel route.” System 1. Press =. System responds: navigation system.
responds: “Do you want to “OnStar ready,” then a tone.
Destinations can also be
cancel directions?” 2. Say “Get my destination.” downloaded on the go. For
2. Say “Yes.” System responds: System responds with address information about eNav, Destination
“OK, request completed, thank and the distance to the Download, and coverage maps see
you, goodbye.” destination, then responds with www.onstar.com (U.S.) or
“OnStar ready,” then a tone. www.onstar.ca (Canada).
Route Preview
Other Navigation Services
1. Press =. System responds: Available from OnStar Connections
“OnStar ready,” then a tone. OnStar Hands-Free Calling allows
OnStar eNav: Allows subscribers
2. Say “Route preview.” System to send destinations from calls to be made and received from
responds with the next three MapQuest.com to their Turn-by-Turn the vehicle. The vehicle can also be
maneuvers. Navigation or screen-based controlled through the OnStar
navigation system. When ready, the RemoteLink® mobile app. For
Repeat coverage maps, see
directions will be downloaded to the
1. Press =. System responds: vehicle. www.onstar.com (U.S.) or
“OnStar ready,” then a tone. www.onstar.ca (Canada).
Destination Download: Press Q,
then request the Advisor to
download directions to the
navigation system in the vehicle.
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14-4 OnStar
OnStar Mobile App Calling 911 Emergency Store a Name Tag for Speed
Download the OnStar RemoteLink Dialing
1. Press =. System responds:
mobile app to select Apple®, “OnStar Ready,” followed by 1. Press =. System responds:
Android™, and BlackBerry® devices a tone. “OnStar ready.”
to check vehicle fuel level, oil life,
or tire pressure; to start the vehicle 2. Say “Call.” System responds: 2. Say “Store.” System responds:
(if equipped) or unlock it; or to “Please say the name or number “Please say the number you
connect to an OnStar Advisor. For to call.” would like to store.”
OnStar RemoteLink information and 3. Say “911” without pausing. 3. Say the entire number without
compatibility, see www.onstar.com System responds: “911.” pausing. System responds:
(U.S.) or www.onstar.ca (Canada). “Please say the name tag.”
4. Say “Call.” System responds:
Hands-Free Calling “OK, dialing 911.” 4. Pick a name tag. System
responds: “About to store <name
1. Press =. System responds: Retrieve My Number tag>. Does that sound OK?”
“OnStar ready.”
1. Press =. System responds: 5. Say “Yes” or say “No” to try
2. Say “Call.” System responds: “OnStar ready.” again. System responds: “OK,
“Please say the name or number storing <name tag>.”
to call.” 2. Say “My number.” System
responds: “Your OnStar Place a Call Using a Stored
3. Say the entire number without Hands-Free Calling number is,”
pausing, including a “1” and the Number
then says the number.
area code. System responds: 1. Press =. System responds:
“OK calling.” End a Call
“OnStar ready.”
Press =. System responds: “Call 2. Say “Call <name tag>.” System
ended.” responds: “OK, calling
<name tag>.”
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OnStar 14-5
Verify Minutes and Expiration OnStar Additional How OnStar Service Works
Press = and say “Minutes” then Information Automatic Crash Response,
“Verify” to check how many minutes Emergency Services, Crisis Assist,
remain and their expiration date. Transferring Service Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Press Q to request account transfer Roadside Assistance, Turn-by-Turn
Diagnostics eligibility information. The Advisor Navigation, and Hands-Free Calling
OnStar Vehicle Diagnostics will can assist in canceling or removing are available on most vehicles. Not
perform a vehicle check every account information. If OnStar all OnStar services are available
month. It will check the engine, receives information that vehicle everywhere or on all vehicles. For
transmission, antilock brakes, and ownership has changed, OnStar more information, a full description
major vehicle systems. It also may send a voice message to the of OnStar services, system
checks the tire pressures, if the vehicle, requesting updated account limitations, and OnStar terms and
vehicle is equipped with the Tire information. conditions:
Pressure Monitoring System. If an
Reactivation for Subsequent . Call 888-4-ONSTAR
On-Demand Diagnostics check is
Owners (888-466-7827).
needed between e-mails, press Q,
. See www.onstar.com (U.S.).
and an Advisor can run a check. Press Q and follow the prompts to
. See www.onstar.ca (Canada).
speak to an Advisor as soon as
possible after acquiring the vehicle. . Call TTY 1-877-248-2080.
The Advisor will update vehicle
records and will explain the OnStar . Press Q to speak with an
service offers and options available. Advisor.
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (6,1)
2014 - 2nd crc - 5/14/13
14-6 OnStar
to function properly. These systems vehicle, damage to the vehicle in a system can provide in-vehicle
may not operate if the battery is crash, or wireless phone network access to all of the OnStar services,
discharged or disconnected. congestion or jamming. except Virtual Advisor and OnStar
OnStar service cannot work unless See Radio Frequency Statement on Turn-by-Turn Navigation.
your vehicle is in a place where page 13-15. OnStar.com (U.S.) or OnStar.ca
OnStar has an agreement with a (Canada)
wireless service provider for service Services for People with
in that area, and the wireless Disabilities The website provides access to
service provider has coverage, Advisors provide services to help account information, allows
network capacity, reception, and subscribers with physical disabilities management of the OnStar
technology compatible with OnStar and medical conditions. subscription, and viewing of videos
service. Service involving location of each service. Get subscription
information about the vehicle cannot Press Q for help with: plan pricing and sign up for OnStar
work unless GPS signals are .
Vehicle Diagnostics. Click on the
Locating a gas station with an “My Account” tab on the home
available, unobstructed, and attendant to pump gas.
compatible with the OnStar page. The website navigation and
hardware. OnStar service may not
. Finding a hotel, restaurant, etc., services provided may vary by
work if the OnStar equipment is not that meets accessibility needs. country.
properly installed or it has not been . Providing directions to the OnStar Personal Identification
properly maintained. If equipment or closest hospital or pharmacy in
software is added, connected,
Number (PIN)
urgent situations.
or modified, OnStar service may not A PIN is needed to access some of
work. Other problems beyond the TTY Users the OnStar services, like Remote
control of OnStar may prevent OnStar has the ability to Door Unlock and Stolen Vehicle
service such as hills, tall buildings, communicate to the deaf, Assistance. You will be prompted to
tunnels, weather, electrical system hard-of-hearing, or speech-impaired change the PIN the first time when
design and architecture of the customers while in the vehicle. The speaking with an Advisor. To
available dealer-installed TTY
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (7,1)
2014 - 2nd crc - 5/14/13
OnStar 14-7
change the OnStar PIN, call OnStar Roadside Assistance and a route or may ask for a call back
and provide the Advisor with the locksmith to help gain access to the after the vehicle is driven into an
current number. vehicle. open area.
Warranty Global Positioning Cellular and GPS Antennas
OnStar equipment may be System (GPS) Avoid placing items over or near the
warranted as part of the New . Obstruction of the GPS can antenna to prevent blocking cellular
Vehicle Limited Warranty. The occur in a large city with tall and GPS signal reception. Cellular
manufacturer of the vehicle buildings; in parking garages; reception is required for OnStar to
furnishes detailed warranty around airports; in tunnels, send remote signals to the vehicle.
information. underpasses, or parking
garages; or in an area with very
Unable to Connect to OnStar
Languages dense trees. If GPS signals are Message
The vehicle can be programmed to not available, the OnStar system If there is limited cellular coverage
respond in multiple languages. should still operate to call or the cellular network has reached
Press Q and ask an Advisor. OnStar. However, OnStar could maximum capacity, this message
Advisors are available in English, have difficulty identifying the may come on. Press Q to try the
Spanish and French. Available exact location. call again or try again after driving a
languages may vary by country. . In emergency situations, OnStar few miles into another cellular area.
can use the last stored GPS
Potential Issues location to send to emergency Vehicle and Power Issues
OnStar cannot perform Remote responders. OnStar services require a vehicle
Door Unlock or Stolen Vehicle electrical system, wireless service,
. A temporary loss of GPS can
Assistance after the vehicle has and GPS satellite technologies to be
cause loss of the ability to send
been off continuously for five days. available and operating for features
a Turn-by-Turn Navigation route.
After five days, OnStar can contact to function properly. These systems
The Advisor may give a verbal
may not operate if the battery is
discharged or disconnected.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (8,1)
2014 - 2nd crc - 5/14/13
14-8 OnStar
Add-on Electrical Equipment OnStar - libcurl and unzip FOR A PARTICULAR PURPOSE
acknowledgments AND NONINFRINGEMENT OF
The OnStar system is integrated
THIRD PARTY RIGHTS. IN NO
into the electrical architecture of the Certain OnStar components include EVENT SHALL THE AUTHORS OR
vehicle. Do not add any electrical libcurl and unzip software. Below COPYRIGHT HOLDERS BE
equipment. See Add-On Electrical are the notices and licenses LIABLE FOR ANY CLAIM,
Equipment on page 9-66. Added associated with this software: DAMAGES OR OTHER LIABILITY,
electrical equipment may interfere
libcurl: WHETHER IN AN ACTION OF
with the operation of the OnStar
CONTRACT, TORT OR
system and cause it to not operate. COPYRIGHT AND PERMISSION OTHERWISE, ARISING FROM,
NOTICE OUT OF OR IN CONNECTION
Privacy
Copyright (c) 1996 - 2010, Daniel WITH THE SOFTWARE OR THE
The complete OnStar Privacy Stenberg, <daniel@haxx.se>. USE OR OTHER DEALINGS IN
Statement may be found at THE SOFTWARE.
www.onstar.com (U.S.), All rights reserved.
or www.onstar.ca (Canada). Except as contained in this notice,
Permission to use, copy, modify,
Privacy-sensitive users of wireless the name of a copyright holder shall
and distribute this software for any
communications are cautioned that not be used in advertising or
purpose with or without fee is
the privacy of any information sent otherwise to promote the sale, use
hereby granted, provided that the
via wireless cellular communications or other dealings in this Software
above copyright notice and this
cannot be assured. Third parties without prior written authorization of
permission notice appear in all
may unlawfully intercept or access the copyright holder.
copies.
transmissions and private
communications without consent. THE SOFTWARE IS PROVIDED
“AS IS,” WITHOUT WARRANTY OF
ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT
LIMITED TO THE WARRANTIES
OF MERCHANTABILITY, FITNESS
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (9,1)
2014 - 2nd crc - 5/14/13
OnStar 14-9
14-10 OnStar
INDEX i-1
i-2 INDEX
INDEX i-3
i-4 INDEX
INDEX i-5
i-6 INDEX
INDEX i-7
i-8 INDEX
INDEX i-9
i-10 INDEX
INDEX i-11
i-12 INDEX
Trailer V W
Towing . . . . . . . . . . . . . . . . . . . . . . . .9-64
Vehicle Warning
Transmission
Alarm System . . . . . . . . . . . . . . . .2-16 Brake System Light . . . . . . . . . . .5-20
Automatic . . . . . . . . . . . . . . . . . . . . .9-27
Canadian Owners . . . . . . . . . . . . . . .iii Lane Departure (LDW) . . . . . . .9-54
Fluid, Automatic . . . . . . . . . . . . 10-15
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-3 Warning Lights, Gauges, and
Messages . . . . . . . . . . . . . . . . . . . .5-39
Identification Indicators . . . . . . . . . . . . . . . . . . . . . 5-8
Transportation Program,
Number (VIN) . . . . . . . . . . . . . . .12-1 Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iv
Courtesy . . . . . . . . . . . . . . . . . . . . . 13-7
Load Limits . . . . . . . . . . . . . . . . . . .9-10 Cautions and Danger . . . . . . . . . . . .iv
Trip Odometer . . . . . . . . . . . . . . . . . 5-12
Messages . . . . . . . . . . . . . . . . . . . .5-30 Hazard Flashers . . . . . . . . . . . . . . . 6-3
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Personalization . . . . . . . . . . . . . . .5-40 Washer Fluid . . . . . . . . . . . . . . . . . 10-24
Turn and Lane-Change
Reminder Messages . . . . . . . . . .5-39 Messages . . . . . . . . . . . . . . . . . . . .5-40
Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Remote Start . . . . . . . . . . . . . . . . . . 2-9 Wheels
Turn Signal
Security . . . . . . . . . . . . . . . . . . . . . .2-16 Alignment and Tire
Bulb Replacement . . . . . . . . . . 10-33
Speed Messages . . . . . . . . . . . . .5-39 Balance . . . . . . . . . . . . . . . . . . . 10-61
Towing . . . . . . . . . . . . . . . . . . . . . . 10-75 Different Size . . . . . . . . . . . . . . . 10-59
U Vehicle Ahead Indicator . . . . . . . 5-22 Replacement . . . . . . . . . . . . . . . 10-62
Umbrella Storage . . . . . . . . . . . . . . . 4-3 Vehicle Care When It Is Time for New
Uniform Tire Quality Tire Pressure . . . . . . . . . . . . . . . 10-50 Tires . . . . . . . . . . . . . . . . . . . . . . . . 10-57
Grading . . . . . . . . . . . . . . . . . . . . . 10-60 Ventilation, Air . . . . . . . . . . . . . . . . . . 8-7 Where to Put the Restraint . . . . 3-40
Universal Remote System . . . . . 5-46 Visors . . . . . . . . . . . . . . . . . . . . . . . . . 2-23 Windows . . . . . . . . . . . . . . . . . . . . . . 2-21
Operation . . . . . . . . . . . . . . . . . . . . .5-49 Voltage Devices and Messages . . . . . . . . . . . . . . . . . . . .5-40
Programming . . . . . . . . . . . . . . . . .5-46 Wiring . . . . . . . . . . . . . . . . . . . . . . . 10-35 Power . . . . . . . . . . . . . . . . . . . . . . . .2-21
Updates
Software . . . . . . . . . . . . . . . . . . . . . . . 7-7
USB Port . . . . . . . . . . . . . . . . . . . . . . 7-14
Using This Manual . . . . . . . . . . . . . . . . iii
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (13,1)
2014 - 2nd crc - 5/14/13
INDEX i-13
Windshield
Wiper/Washer . . . . . . . . . . . . . . . . . 5-4
Winter
Driving . . . . . . . . . . . . . . . . . . . . . . . . . 9-8
Winter Tires . . . . . . . . . . . . . . . . . . 10-43
Wiper Blade Replacement . . . . 10-29
Wiring, High Voltage
Devices . . . . . . . . . . . . . . . . . . . . . 10-35
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) - Black plate (14,1)
2014 - 2nd crc - 5/14/13
i-14 INDEX
2 NOTES