Provided daily communication with current and prospective students through phone calls, emails, and in

person appointments and walk-ins

Performed clerical and customer service functions including greeting, routing telephone calls, and
scheduling appointments, processing academic and administrative documentation and performing data
entry.
Develop programme implementation plan, evaluation, and community outreach activities
Plan, execute and evaluate activities and programmes for active aging
members and senior volunteers.
Establish collaboration with corporate and institutional partners, and
volunteers/voluntary groups for running of programmes.
Liaise with external agencies and grassroots organisations, etc. to tap on
external resources and/or publicise programmes
Require to conduct home visitations, befriending services.
Assist to liaise and refer the needy cases to other service providers for further
assistance.
Answer telephone inquiries, simple book-keeping, filing, recording and intake/
registration of clients etc
Perform any specific projects and duties assigned by Director, Manager,
Head of Department/Centre from time to time
Plan and conduct seniors outreach activities to know our seniors in the assigned service boundary.
Conduct/support active ageing programmes suitable to our seniors and encourage active participation
from seniors
Engage/Partner with our community partners and relevant government agencies to support their
programmes for seniors
Promote NTUC Health services and programmes, from time to time. Where required, coordinate care and
support services through internal referral or external agencies
Support any seniors outreach events and programmes that may happen after office hours and on
weekends when needed
Carry out administrative functions such as data entry, record keeping and report submissions in a
promptly and accurately
Support outreach to attract more seniors to join the centre
Carry out home visits and help with the community screening requirement for our seniors

Tasks
Carry out quality control and compliance procedures.
Conduct outreach activities to target client group, other organisations and the community.
Conduct programmes based on client needs.
Develop informative materials for clients and volunteers.
Guide volunteers in executing programme activities.
Identify areas of improvements in programmes.
Maintain daily records on clients' progress.
Manage communications and feedback from stakeholders.
Plan the manpower roster for programmes.
Provide programme updates to supervisor.
Support the review and development of programmes based on client needs.
Work with other organisations to execute programmes.
responsible for tracking issues within a community, assisting with the development of programs and the
coordination of events.
Community organizers are responsible for building and maintaining communities. They work with a
variety of stakeholders to identify community needs, develop plans to address those needs, and
implement programs that will make the community a better place to live.
Community organizers may focus on any number of issues or concerns—they might work with low-
income families to ensure they have access to healthy food options, help individuals find employment
opportunities, or assist businesses in developing new strategies for growth.
Monitoring community activities and maintaining a calendar of events to promote awareness of the
organization’s mission
Coordinating volunteer opportunities for members of the community and managing a volunteer
database
Developing programs to help educate members of the community about topics related to the
organization’s mission
Liaising with local businesses and community leaders to identify community needs and mobilize
resources to meet those needs
Recruiting volunteers and managing their schedules, including training and orientations before they
begin their duties
Conducting research on community demographics and trends to identify areas in need of attention
Managing special events such as concerts or festivals that attract many people to the community
Maintaining relationships with local businesses and community leaders to identify opportunities for
corporate donations or partnerships
Promoting awareness of the organization’s mission through community outreach activities such as
hosting fairs or distributing flyers in local neighborhoods