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LEARNING OUTCOMES
MARKETING
Marketing is the process of getting potential clients or customers
interested in your products
and services. The keyword
Marketing is very broad and
in this definition is
encompasses all the strategies
"process." Marketing
that help a company, brand, or
invol`ves researching, individual achieve its objectives.
promoting, selling, and
distributing your products
or services.
This discipline centers on the study of market and consumer
behaviors and it
analyzes the
Marketing is the process of commercial
continuously and profitability management of
satisfying the target customers’ companies in order
need, wants and expectations
to attract, acquire,
superior to competition.
and retain
customers by
satisfying their wants and needs and instilling brand loyalty.
do not know exactly what marketing is and, when asked, they define it as
selling or advertising. While these answers are not wrong, they are only a
part of marketing. There are many other aspects to marketing like product
distribution, promotion, designing and creating materials like landing
pages and social media content, improving customer experience, doing
market research, establishing market segments, and much more.
3Cs of Marketing
CUSTOMER
COMPANY
COMPETITION
NEEDS
In ancient times the three basic needs of the man are food, clothing and
shelter but with the passage of time, education and healthcare also
became integral, as they improve the quality of life. They are a person’s
first priority as they are the things, that they keep us healthy and safe.
Therefore, if needs are not satisfied in time, it may result in illness, inability
in functioning properly or even death.
WANTS
3 LEVELS OF MARKETING
Product, Placement
M a r k e tin g T a c tic s (Distribution), Promotions,
Pricing
1. Planning
Armed with this research, it’s time to look at your marketing mix. This
involves product, price, place, and promotion. The product part you’ll have
nailed down already. But how should your product be priced? Where will it
be available to buy or download? What types of promotion will work best?
2. Implementation
It’s important to note here that, while planning is essential, your process
won’t be set in stone. Strategic marketing plans are designed to be
adaptable so if the market changes (hello, Covid!) or you have trouble
sourcing suppliers, it’s okay to rethink.
3. Evaluation
MARKETING STRATEGY
A marketing strategy refers to a business’s overall game plan for
reaching prospective consumers and turning them into customers of their
products or services. A marketing strategy contains the company’s value
proposition, key brand messaging, data on target customer demographics,
and other high-level elements. Marketing Strategy involves two interrelated
components namely Target Market Positioning and Market Segmentation.
MARKETING TACTICS
Marketing tactics are a series or set of strategic methods or actions
aimed at promoting a business’ goods or services. The aim is to maximize
sales and maintain a competitive good or service.
MARKET SEGMENTATION
1. Socio-Demographic Segmentation- It deals with the questions such
as “who you are?” and “how much do you earn?”. The simplest way
to adopt demographic segmentation is by using factors
like age gender income, but there are many non-character traits that
V
Consumer
S
A consumer is always the
end user of a product
or service, but might not
CustomerA customer always
purchases a product or
have purchased it. A service, but might not be
consumer is always the the end user. Customers
end user of a product or can give consumers a
service, but might not
have purchased it product as a gift, resell
it in original form or as
something new
MARKETING MIX
It is essential of a company to promote the business and branding to
the market. Marketing mix is the set of controllable and tactical marketing
tools the company uses in response to the desired to target market.
7P’s of Marketing Mix
1. Product- to satisfy the needs and wants of the target market.
GUERILLA MARKETING
Guerrilla marketing is a marketing tactic in which a company uses
surprise and/or unconventional interactions in order to promote a product
or service. Guerrilla marketing is different than traditional marketing in that
it often relies on personal interaction, has a smaller budget, and focuses
on smaller groups of promoters that are responsible for getting the word
out in a particular location rather than through widespread media
campaigns.
Fiji Girl
Event free Taste
As a growth marketer, you’ll dig past the top layers of the marketing funnel
to boost conversion and retention rates with creative new solutions,
elegantly scaling the company or product’s loyal customer base. Growth
marketers analyze data and get creative with it, pinpointing opportunities to
improve the marketing game plan and connect better with customers. After
testing and experimenting with each new idea, they reintegrate their
learnings to streamline the customer’s journey through the marketing funnel
to boost customer satisfaction and loyalty.
Growth marketers must be versatile to feed into the cycle of growth and
improvement, boasting a wide range of dependable skills that they can use
daily—and showcase on their growth marketing resume.
We can’t cover every skill you’ll need as a growth marketer, but we do want
to dive into the most important ones and discuss why they’re paramount.
While each growth marketer has some unique areas of expertise that give
them a personal touch, the following crucial skills make up the toolbox that
every growth marketer needs to draw in and retain their target audience.
1. Data analytics
Data analytics involves collecting customer and product data from various
sources, identifying patterns and trends, and taking action to improve the
digital customer experience based on those insights. In other words, you
must be able to understand data and then base smart decisions on it. This
skill is crucial in helping growth marketers avoid wasting time and money
on marketing strategies that simply don’t deliver.
With quality data reports, you can call upon your analytical thinking to
develop growth marketing strategies. You can also use these analyses to
make sure your interventions work. Using helpful experimentation tools to
gather more data on your approach can greatly increase the chance of
success for future, iterative efforts.
2. Optimization
After the original creation and development of any new marketing strategy
comes the more detailed improvement stage where your optimization skills
come into play. Growth marketers must be able to handle search engine
optimization (SEO), conversion rate optimization (CRO), and marketing
campaign optimization. These key facets of growth marketing carry
customer engagement past the point of acquisition, creating a much deeper
connection.
3. People skills
Growth marketers finesse all kinds of details behind the scenes, but they
also need strong people skills to truly succeed in their role. After all, a huge
part of growth marketing is understanding the needs and wants of the
customer. The ability to communicate and understand other people is key:
How could anyone develop an effective marketing plan for a target
audience they don’t really know?
Some people feel that data analysis can bridge the gap here, and tools
that help you understand customer behavior via statistics will certainly
enable you to gauge what your customer engagement currently looks like
and then adapt accordingly. However, the true scope of human connection
is far too nuanced for you to rely solely on data and neglect your soft skills.
As a growth marketer, you must be able to put yourself in the user’s shoes
while you contemplate each strategy to market your company’s next big
service or product. What does the customer want? How can you fulfill
customers’ needs while still sparking their interest so that they’ll keep
coming back for more? Perpetually developing your ability to connect with
people will help you improve customer acquisition and retention.
4. Marketing
Marketing abilities are crucial since they tackle the top layers of the
marketing funnel: awareness and acquisition. Growth marketers may delve
far beneath the surface, but you still need a strong ability to manage those
foundational points for company growth. It’s also important to specialize in
a couple of areas since this will lend a human touch to your work and make
it more unique. Maybe you’re especially good at relating to people through
social media or handling customers’ concerns. Lean into your strengths,
and people will remember your brand.
5. Basic design
Let’s not forget what a key part design plays in marketing—and especially
in the growth marketer’s role. For optimal company growth, your marketing
campaigns and webpages must look appealing and be highly accessible to
your scalable customer base.
This means you also must be comfortable with basic user interface (UI) and
user experience (UX) design. You’ll also need to test things quickly to make
sure that any changes you make have had the desired effect. The more
efficient you are throughout the testing process, the faster the company’s
product will be able to grow.
6. Experimentation
Truly great growth marketers don’t just follow the crowd—you’ll never stand
out that way. Instead, growth marketers who truly excel in their roles are
creative disruptors who confront the status quo with challenging ideas and
innovative solutions: And, experimentation is the key to making this work.
Whenever you trailblaze and invent fresh strategies to ease pain points,
you’ll have to go through an experimentation stage to make sure they work.
Trial and error are essential parts of the process, and you may need to
conduct A/B testing or use behavioral analytics to gauge the success of
your new methods.
Which ones require a complete overhaul that may break the status
quo?
The only way to find out is to try fearlessly.
7. Analytical thinking
Since data and strategies are such core parts of a growth marketer’s role,
analytical thinking is crucial for success. You’ll need a strong ability to
prioritize projects to meet company goals efficiently, and you’ll have to be
organized in your approach.
Growth marketers need a strong ability to analyze new ideas and either
validate them quickly or provide efficient and constructive feedback for
improvement. A background in skillfully organized data interpretation will
help you here as will the ability to prioritize which areas of the marketing
strategy need the most immediate attention.
A growth marketer must have the strategic skills required to analyze every
part of the marketing process: data collection, interpretation, organization,
and integration. Next, your data translation must provide clear action points
that you can prioritize and implement in a calculated manner.
LET US ASSESS
REFERENCES
https://keydifferences.com/difference-between-needs-and-wants.html#Definition
https://www.cyberclick.net/marketing
https://airfocus.com/glossary/what-is-strategic-marketing-management/