MEMORANDUM

To : X SALES X CODY X DSC X HT

Cc : All HOD Announcer : Planning Department
Date : 22nd February 2023 Doc. No : PLN-23-0028

Sharing on Public Sites or Social Media is Strictly Not Allowed

[REVISED] WOW SERIES Promotion

To REWARD CUSTOMER with more options, WOW SERIES offer for HA PRODUCT with LOWER PRICE!
Details of NEW ADD ON WOW SERIES (Individual & Malaysian Customer only) as below:
Category Promotion Obligation Period Product Price PV RPF
Kecil
CHP-6200N RM99/mth 1,450
FIVE (5) + Neo Plus
WOW 5 CHP-264L RM85/mth 1,400
ZERO (0)
Cinnamon
Water P-6320R
RM62/mth 1,000
Purifier Kecil
CHP-6200N RM77/mth 1,250
SEVEN (7) + Neo Plus
WOW 7 CHP-264L RM65/mth 1,180
ZERO (0)
Cinnamon
P-6320R
RM53/mth 1,000
RM200
Storm
AP-1516D RM70/mth 1,350 waived
FIVE (5) + Lombok 3 (RM 0 RPF)
WOW 5 AP-1520C RM90/mth 1,650
ZERO (0)
Air Noble
AP-2021A RM120/mth 2,200
Purifier
Storm
SEVEN (7) + AP-1516D RM58/mth 1,100
WOW 7 Breeze
ZERO (0) RM55/mth 650
AP-1018F
Bateri Bidet
FIVE (5) + BA35-A RM39/mth 750
Others WOW 5 Bamboo Plus
ZERO (0) RM85/mth 2,000
POE-22A
23/12/2022 - 22/03/2023
*Storm (WOW 7): 23/02/2023 – 22/03/2023
Promotion Period
* Breeze (WOW 7): 23/02/2023 – 22/03/2023
* Cinnamon (WOW 5 & 7): 23/02/2023 – 22/03/2023
Unit Count as 1 for all products WOW Series except
Special Remarks Breeze (7+0) Unit Count as 0.5
GENERAL TERMS & CONDITIONS

1. No overlapping of promotion code is allowed

Sales Key In
For product exchange (before installation) between different product category or obligation scheme, salesperson
2.
require to cancel and re-key sales order.

3. For Home Appliances 1st Payment & 1st Payment Resubmission:-

 Individual customer rental order compulsory eCash deduction for 1st billing, except promotions of
Coway Fiesta, Jom Tukar and Ex-trade “3+2” obligation are acceptable for MOTO / PnP / eCash
as 1st payment
 eCash failure all reasons can resubmit under MOTO, PnP and 1Y/2Y advance payment

4. For [Coway Mall] 1st Payment & 2nd Payment Resubmission (Pre-Authorized Payment Expired):-
1st Payment
 1st Payment: Individual customer’s order payment compulsory via Coway Mall Platform
 For those customer require 2nd Payment (Pre-Authorized Payment Expired), can redo payment via
Coway Mall Platform, MOTO, PnP and 1Y/2Y advance payment, JOMPAY
5. Disallow 3rd party payment for 1st payment (For INDIVIDUAL customer only)

6. Cash/bank-in slip payment submission is not accepted for any eCash failure reasons

7. Rental advance payment discount is not entitled on price discounted promotion

Active orders subjected to 60 days auto cancellation for WP & POE category, while 30 days for AP, BA & BB subjected
8.
to memorandum special announcement on auto cancellation period
Installation
9. Installation subjected to stock availability, succeed 1st payment and current installation guideline

10. SHI index (24M) and RC target are applicable for non “3+2” obligation scheme

11. Rental Ownership Transfer (ROT) is allowed, subjected to CCP approval guideline
After Sales 12. Rental Convert Outright (RCO) is allowed, subjected to obligation period as below: -
5+0 Obligation : RCO accepted for maximum 36th billing month and below
7+0 Obligation : RCO accepted for maximum 60th billing month and below

13. For relevant promotion terms & conditions, refer to attached “Terms & Conditions Chart”

14. Other general terms and conditions shall remain the same as per SOF

Others 15. Management reserves the right to make any changes without prior notice
Promotion validity period : 23/12/2022 - 22/03/2023
Promotion validity period : (Storm WOW 7) : 23/02/2023 – 22/03/2023
16.
Promotion validity period : (Breeze WOW 7) : 23/02/2023 – 22/03/2023
Promotion validity period : (Cinnamon WOW 5 & 7) : 23/02/2023 – 22/03/2023

FOR OFFICE USE: -

PROMOTION CODE FOR WOW SERIES PROMOTION

WOW Series
REN_D_200624_01: WOW 5 - KECIL
REN_D_200624_02: EX-TRADE WOW 5 - KECIL
REN_D_200825_01: WOW 7 - KECIL
REN_D_200825_02: EX-TRADE WOW 7 - KECIL
REN_D_210223_03: WOW 5 - NEO PLUS
REN_D_210223_04: EX-TRADE WOW 5 - NEO PLUS
REN_D_210223_01: WOW 7 - NEO PLUS
REN_D_210223_02: EX-TRADE WOW 7 - NEO PLUS
REN_D_201221_02: WOW 5 - STORM
REN_D_201221_03: EX-TRADE WOW 5 - STORM
REN_D_201221_04: WOW 5 - LOMBOK 3
REN_D_201221_05: EX-TRADE WOW 5 - LOMBOK 3
REN_D_210112_01: WOW 5 - BATERI BIDET
REN_D_210324_01: EX-TRADE WOW 5 - BATERI BIDET
REN_D_220822_05: WOW 5 - NOBLE
REN_D_220822_06: EX-TRADE WOW 5 – NOBLE
REN_D_220721_05: WOW 5 - BAMBOO PLUS
REN_D_220721_06: EX-TRADE WOW 5 - BAMBOO PLUS
REN_D_220822_03: WOW 7 - STORM
REN_D_220822_04: EX-TRADE WOW 7 – STORM
REN_D_230112_03: WOW 7 - BREEZE
REN_D_230112_04: EX-TRADE WOW 7 – BREEZE
REN_D_230221_01: WOW 5 - Cinnamon
REN_D_230221_02: EX-TRADE WOW 5 - Cinnamon
REN_D_230221_03: WOW 7 - Cinnamon
REN_D_230221_04: EX-TRADE WOW 7 - Cinnamon

WOW SERIES – Rental Promotion
1. Eligible Product(s) 1.1
2. Contract Period 2.1
SEASONAL PROMOTION - For “Individual” customers only
CHP-6200N KECIL / AP-1516D STORM / AP-1520C LOMBOK III / CHP-264L NEO PLUS / P-6320R
CINNAMON / BA35-A BATERI BIDET / AP-1018F BREEZE / AP-2021A NOBLE / POE-22A BAMBOO PLUS
only
WOW 5 : “5+0” obligation applicable / WOW 7 : “7+0” obligation applicable

3. Entitled Customer 3.1 Individual & Malaysian customer only

4. Rental Processing Fees 4.1 Waived RM200 Rental Processing Fees (RPF)

5. Others 5.1 Ex-trade to WOW Series is applicable, with no additional Ex-trade discount rate
6. Special Remarks 6.1 Unit Count as 1 for all products WOW Series except Breeze (7+0) Unit Count as 0.5

Thank you.

Rachel Wong
GMOD of Planning Group
COWAY (MALAYSIA) SDN. BHD.