Professional Documents
Culture Documents
Session-2021-2022
I hereby declare that this submission is my own work. It contains no material previously published or
written by another person, nor has this materials to a substantial extent been accepted for the award of
any other degree or diploma of the university or other institute of higher learning.
Mini Project Report is the one of the important part of MBA program, which has helped me to gaina lot of
experience, which will be beneficial in my succeeding career. For this with an ineffable sense of gratitude I
take this opportunity to express my deep sense of indebtedness and gratitude to Dr. S. K. Bhalla, Director -
Pranveer Singh Institute of Technology and Dr. Harit Kumar , Head of Business Administration
Department, for their encouragement, support and guidance in carrying out the project.
I am very much thankful to, my Project Guide Assistant professor Ms. Mandakini Garg , Faculty – MBA
Department for his/her interest, constructive criticism, persistent encouragement and untiring
guidancethroughout the development of the project. It has been my great privilege to work under his
inspiring guidance.
I am also thankful to my parents and my friends for their indelible co-operation for achieving the goals of this
study.
Page no
▪ EXECUTIVE SUMMARY 1
Organizational , Financial
A. Product Feasibility-4-5
• Concept Testing
• Usability Testing
B. Industry Feasibility- 6-10
• Target Industry Attractiveness
• Pestle Analysis
• Market Timeless Considerations – Potter’s Five Forces Mode
C. Organizational Feasibility – Management process 11-14
• Human Capital Requirement
• Human Resource Expense
• Blue Print / including an organizational chart
D. Financial Feasibility- 15
• STP
▪ CONCLUSION 26
▪ BIBLIOGRAPHY 27
This project study covers the feasibility of a business idea – a Flat On Rent. U (F.O.R.U) in the city of
Kanpur, Uttar Pradesh . The study is the preliminary of a business plan. Therefore, it aims to discover the
environment surrounding the Landlords in Kanpur, Uttar Pradesh. The project study employs descriptive
approach, using both quantitative and qualitative methods. The data collection includes both primary and
secondary data. The primary data is collected through focus group, interviews, and questionnaire. The
secondary data is retrieved from books, articles, and reports. The study evaluates the business idea, using a
feasibility analysis. Four different aspects of a business idea are analysed: product and service feasibility;
industry and market feasibility; organizational feasibility; financial feasibility. Different tools are used to
deliver the results such as PESTLE, Porter’s Five Forces, financial and resources theory. The key results
include market situation and regulations related to a Rental Business, and estimated finance for the
business. In conclusion, the Flat On Rent. U (F.O.R.U) is a feasible idea. Furthermore, the target group is
also open towards more franchises of Flat On Rent. U (F.O.R.U). The business is financially feasible,
thanks to the support of Startup India scheme launched by PM Narendra Modi or The Industrial
Development Bank of India . Regardless, it is not possible to open a Flat On Rent. U (F.O.R.U) in the
Flat On Rent. U (F.O.R.U) is a Local platform that empowers entrepreneurs and small businesses with rooms
and homes by providing full stack technology that increases earnings and eases operations. Bringing
affordable and trusted accommodation that guests can book instantly. We strive to make the lives of our
patrons easier by multiplying revenue channels and using our technological expertise to maximize demand.
Overall, we include that our current products, services and banner and strategy will ensure a strong market
presence and continued revenue growth. However as a part of our growth model, we will regularly examine
For a good business idea creative thinking is important. You just have to look around for oppurtunities to
make your dream come true. You never know how a vacation of yours could give a profit earning idea. Last
year I found that there are countless Migrant student, migrant labour and needy person. Who want rooms in
rent, there are many landlords who want that people own their rooms in rent so that they will earn some
money.
Importance:
Nowadays, network plays an important role in people’s life. In the process of the improvement of the
people’s living standard, people’s demand of the life’s quality and efficiency is more higher, the traditional
approach for searching room and tenant inconvenience gradually emerge, and the online website has
gradually be used in public. The online website system based on the principle of providing convenience and
service to people.
With the online website service of Flat On Rent. U (F.O.R.U), will help countless Migrant student, migrant
labour and needy person. Who want rooms in rent, there are many landlords who want that people own their
A spectrum of Rental Properties, from flats to townhouses are available with us at attractive prices. If
seeking a homely feeling with utmost comfort then believe us, we have plenty of choices. We offer a
portfolio of many housing properties which are vacant with us right now. These properties have world-class
amenities, attractive rental plans, and simple paper works. From semi-furnished to furnished and from short
Here, both primary and secondary data are utilized to define The Flat On Rent. U (F.O.R.U) feasibility. The
first sub part presents product feasibility, using the data from empirical research. Next, the second part
provides an indepth analysis of the industry and market. Then, the third part evaluates The Flat On Rent. U
In order to determine Flat On Rent. U (F.O.R.U)’s product feasibility, The Concept testing and Usability
testing have to be implemented. In this part, findings about The Flat On Rent. U (F.O.R.U)’s products are
presented.
Concept Testing
Product Flat On Rent. U (F.O.R.U) will provide people with beautiful and unique separate room , Garden
Area, Couple Section and Family Seating areas distributed in about A trained chef will head the kitchen and
there will be well organized other staff for the smooth functioning of the flat with great hospitality.
Flat On Rent. U (F.O.R.U) Homes are specially designed to give you a unique and distinctive
accommodation experience. Each one is built in a way that corresponds to its beautiful surroundings and
comes along with the same level of service, amenities, comfort, and convenience that is ensured by Flat On
Rent. U (F.O.R.U) If you are someone who wants to stay at a cozy, home-like residence at an affordable
price- then Flat On Rent. U (F.O.R.U) will provide just the right option for you. They are completely private
homes that offer high-quality amenities, service, and surroundings and are managed by the Flat On Rent. U
(F.O.R.U) team. Ranging from villas to apartments, homestays to cottages, studios to country houses.
Target Market:The target market is all age group of people who are lower class and needy person who
want room in rent as per their convenienceWhy The Flat On Rent. U (F.O.R.U) .
residence facility launched in the industrial city of Uttapradesh, Kanpur. Management team : The Flat On
Rent. U (F.O.R.U)is led by its co-founders Ayush Yadav and Rishabh Singh Chauhan and Ayush Verma.
Usability Testing
During the Usability testing, participants try all signature products of The Flat On Rent. U (F.O.R.U). Despite
the difference in taste and preference, all participants agree on some aspects. First, participants agree that Flat
On Rent. U (F.O.R.U) place is very peaceful and hygienic. Second, they are also interested in the look and feel
of the ambience of the flats/rooms. Third, they are intrigued with the surroundings.. The result of the Usability
Testing shows that participants still prefer their usual choices for the low cost rooms. They would only buy the
product occasionally. Participants also provide some critical features and improvements for Flat On Rent. U
(F.O.R.U). First, the products need precise place to maintain goog mobility of the customers. Second, beautiful
ambience and good service are their most desirable amenities In order of usability testing from a general point
of view, An online questionnaire is conducted. In the questionnaire, respondents are provided a description for
each type of room and the ambience of the flats. Then, they are asked for opinions about the products. 90,2%
respondents would like to visit and try at least one room with kitchen and washroom facility. It is no surprise
that “flats” is the top choice, given that it is the most relevant place for rich Kanpur people. On the other hand,
“single rooms” receives support from respondents. The reduction in respondents’ buying intention shows that
customers are skeptical about new policies and they may not choose to take when they go to residence
providers. But overall, respondents are very open to try out new facilities. Additionally, 90,9% of respondents,
who have tried the room service, say they would visit the rooms again. The result suggests a promising market
for the Flat On Rent. U (F.O.R.U)’s individual rooms as long as the new offers are introduces to the
consumers. The questionnaire also discovers customers’ perception on the value of the flat’s light and water.
70,4% would pay the same price to their usual living places, while 26,2% would pay a higher price for the
market.
Choosing a target market is vital to the success of a business. for The Flat On Rent. U (F.O.R.U), target group
were selected through geographical and demographical segmentation. As presented above all age group of
people in Kanpur have been chosen as the target market of The Flat On Rent. U (F.O.R.U). As a State,
Uttarpradesh has a industrialism culture. Furthermore,. On a city level, Kanpur is a vibrant and industrial city.
Through observation and market segmenting, people, within the age of 14 and 64 are targetted. In addition to
the population of Kanpur there is a large number of migrants and students visit the place.
First of all, it suggests PEST analysis as a tool to examine the macroenvironment. He also writes that PEST
can be extended further to cover different aspects of the industry. With the same suggestion, Ayush Verma
also proposes PEST, PESTEL and several variants of PESTLE analysis. Given the characteristics of the
residence providing industry, the author decides on PESTLE as the analysis method for macro-environment.
The six key areas that are covered in PESTLE: political, economic, sociocultural, technological,
taxation, trade restrictions, societal reforms, as well as the burden of bureaucracy and the level of corruption.
Nowadays, the development of government bodies and the growth of global trade and multinational
Economic: Flat On Rent. For U (F.O.R.U) rooms sets it prices according to their occupancy. Suppose, they
have 1 out of 2 rooms vacant, their system will automatically set it's prices to lower prices and if they have
less rooms vacant, system will set prices to higher. Because, Flat On Rent. U (F.O.R.U) believes that instead
of selling 2 rooms for higher prices and keeping the another rooms vacant makes a loss to the landlord. So,
they serve according to occupancy of rooms. Flat On Rent. U (F.O.R.U) rooms keeps track of their standards
on every property that customer should not face any problem during stay. Proper training to Flat On Rent. U
(F.O.R.U) staff is provided regularly. They have reliable support team which helps you in every problem from
check-in to check-out. In case you face any problem in rooms or do not like the room you can always get your
stay shifted from support team. They are always happy to help you.
Socio-cultural: The factors include demographics, population, employment, income, education and career
trends, social and cultural conventions. These changes can be subtle and hard to identify.
Technological: The factors include the development of technology in manufacture and infrastructure. Change
in technology happens more and more frequently. Flat on Rent. U (F.O.R.U) will require to keep up with
Legal: The factors include current and impending legislation that may affect the industry. Similar to economic
and political factors, businesses should also consider legal aspects from other countries since they may affect
the operation. When a landlord lets out his home on rent, or when a tenant occupies a rental home, such
activities fall under the ambit of the Rent Control. The broad idea of the Rent Control Act, is to settle disputes
Environmental: The factors include infrastructures, energy availability and cost, and the ecological
consequences of production processes. In Kanpur there are many people who come here to study, do work , do
Porter’s Five Forces as a useful tool for analyzing the industry attractiveness. Porter’s work looks at the
industry structure and a company’s competitive strength and positioning relative to that industry depictsthe
five forces. Threat of new entrants: • For Flat On Rent. U (F.O.R.U) threat of new entries will be low. • It
involves a huge knowledge of the market and resources. • Layman can’t enter into business.
• Cost of the service will be genuine and convenience will satisfy the customers.
• There will be one time purchase of electrical appliances which will be cost effective and
• Basic livelihood items will be easily available such as bed, cupboards, almirah, dressing tables, etc.
Competitive Rivalry :
• Cities such has Lucknow, Delhi, Mumbai have many residence facilities.
• Kanpur is a suitable place for such a concept base Flat On Rent. U (F.O.R.U) and as it is a
• No other residence providers offer such flexibility of stay areas which people canchoose
Threat of Substitutes :
• There are many substitutes for Flat On Rent. U (F.O.R.U) which provide stay and
living facilities.
Management Prowess
Management process is defined by the passion for the business idea and the knowledge of the
market. These aspects are determined through self-assessment, Resource audit describes required
Management prowess is measured by self-assessment. First and foremost, this study is conducted
out of needs. The market has been analyzed thoroughly according to the needs and requirements of
the people for a better experience of living. With the growing social media engagement of people
Resource Sufficiency
Table summarizes the Flat On Rent. U (F.O.R.U)resource audit. There are four types of resources
in the table. With each resource, a shortened list of requirements is provided, along with method of
acquisition and possibility of acquisition. For some resources, method and possibility are not
Rented/Second
hand/Owned
Human Resources Waiter/Servant/ Salary based Easy
Sweeper/Maid/Cleane/
Cook
Reputation Luxurious rooms Rented/owned Moderate
Resources
Know-How Knowledge about the Hired and trained Moderate
Resources types of room services
Individuals
Physical Resource :
A flat/room requires a commercial space with suitable equipment and design. First, the facility provideskitchen,
living room and bathroom. It is important that the facility is permitted to perform commercial activities. The
entrepreneur should consider other options such as a different area or transferred business. Second, equipment
for a flat/room is easy to obtain. The list of required equipmentis simple. Third, the furniture is acquired
through second-hand trades.If it is not feasible to access to good second-hand furniture, there is a option for
Human resource:
Human resource is the core of the business. Without the people Flat On Rent. U (F.O.R.U)cannot satisfy.
Other Expenses
EXPENSES
INTERIOR 1,00,000
TOTAL
14,60,000(+84,000*3
)
TOTAL CAPITAL= 17, 00,000
area. Each zone will include empty rooms ,empty rooms including washroom and kitchen facilities , room sets
with all the livelihood items , room service for 24 hour stay for part time visitors, and empty flats as well as
flats with all the livelihood items. In the srartup,in cases of flats we will be acting as intermediaries of trust
between the landlords and the occupiers and no adjustments would made there by us there in the terms of
furniture and maintenance, but all the services like cleaning and food would be provided by us if they will
need that. But in the cases of all kind of room services we will be lending them after making all kind of
adjustments
Reputation Resource
As being confirmed earlier Kanpur is the perfect place for setting up a residential service . It isup to
Know-how resource:
Nothing can replace the knowledge of the industry that the business is in . As a Startup, there are
difficulties in understanding laws and regulations in Uttapradesh. Especially when the situation is
complicated as described in PESTLE analysis. Hence, the entrepreneurs can get help from
Government scheme websites or hire a gestor to take care of the paper work and bureaucratic process.
Moreover, there should constant need to learn and exchange information of the home planning
Financial Feasibility
Further into the business plan, a thorough financial analysis should be conducted. At the early stageof a
Capital Requirements
A business requires capital to purchase assets, acquire required resources and operate. Capital exists
in many forms such as equipment, office, cash, and inventory. New ventures need to determine how
much capital they need to start and run the business in the first year.
For the initial starting of the Flat On Rent. U (F.O.R.U) the amount of capital that is required to be
When capital requirements are identified, entrepreneurs need to define the sources of capital. Thereare
many sources for capital, but they can be classified into equity capital and debt capital. Equitycapital
represents owners’ personal investment in the business.For the Flat On Rent. U (F.O.R.U) equity
Debt capital refers to the wealth that an entrepreneur borrows. Debts need to be paid back with interest.
For the Flat On Rent. U (F.O.R.U) debt capital being invested is:
• A bank loan worth 5lac rupees which is a personal loan from a non-banking
financial institution.
While debt capital allows the entrepreneur to keep ownership, it is considered a liability.
Marketing mix is the most useful tool for the management to create the marketing plan and choose
the smart tactics. It has basic 7 components Product, Price, Place, Promotion, Physical evidence,
People and Process. To bring the maximum outcome management should blend all 7ps and
Product
Product can be defined in a resident providing industry “living area” however services can be add
value to it asfood presentation and quality need careful consideration. Management need to make
sure that living quality and facilities will meet the customers’ needs or demands.
Flats
Services
PG Room sets
Provided
By us
Luxury
Presentation of living area often refers to its cleanliness and its hygienic and eye suiting
atmosphere. It is very important for the team to present the room to the customer which satisfies
the customer to a greater extent. Bathrooms and washrooms are the main places where the
concern is to be given for maintaining the hygienic surrounding for the customers as when we
are supposed to heir the property from their legal owners, most of the places are usually unfit for
a standard living. So everything has to be presented to the customer after making all the proper
Quality of any product is very important issue, quality of the living place is really important in
Quality and cost go together, manager always try to deliver high quality service by reducing
cost toincrease our profits. Service also a key element of quality as it is untouchable therefore
therole of the staff become very important in any business. In residence providing firm quality is
The last attributes of products is variety but not the least as customers always wants more options
to meet their needs. Customers understand that it is not always quality or price but different type
of living areas and variety also attracts them. In old days new products must meet the customers
Price
It is a controllable and variable element of the marketing mix however it may become a hung challenge
for management due to complexity of the interaction between competitor and customers. Studies shows
that pricing hold a big influence of competition therefore business strategy itself not enough to set a fix
price to generate the target profit. Price need to represent the value of the product and customer
expectation, studies also shows that company marketing objective, pricing objectives, determines of supply
customer or end user agreed to payfor their product or service. In flats/rooms when management creates
the rent it contains not only mostimportant strategy as manager need to consider the cost, raw materials,
labour, other expense. Other factors of price strategy involved are staff skills, customer’s behaviours,
The price need to set as per value of the item which customer easily agreed to pay. Customer
may take into the account of service, atmosphere, and quality of the service. If price is too
high itmay put negative impression on the customers, at Flat On Rent. U (F.O.R.U) price are
Promotion
There are three types of promotions strategies which can be adopted by the cafe`s management
Word of mouth
Sales Promotion
First element” Word-of mouth” is very important in the term of promotion but reputation also as
studies shows that WOM is nine time better than regular advertisement. WOM can influence
customers in any buying decision, as it is very difficult for customer to measure and judge before
actual purchases. Therefore WOM gave a positive impression and guarantee to the customers.
Branding is a good advertising strategy for the firm, Branding also give identity to the
service, flats/rooms can design their advertising strategy by designing unique logo and themes.
To take advantage of the customers buying behaviors sales promotion can be used, Sales
promotion give a awareness of specific product by reducing the price or giving other incentive
competition.
Place
How important is locations for flats/rooms? Studies show that location is the most critical
factor towards success. Choosing the right location is not always easily as it contain many
element e.g. rest image of the area, attraction nearby, customers access, parking and competitor
If anything goes wrong in the marketing plan using marketing mix can be rectify or changeable
but location is not very easy to change. Flat On Rent. U (F.O.R.U) is located in a industrial
place of Kanpur.
Before selecting the place for providing residence servicees, management needs to find out the
positive and negativefactor and how these factors will influence the overall strategies.
AREA
RENT COMPETION
POPULATION
CUSTOMER
PARKING
ACESS
It is very important marketing mix factor that will help the residence service to improve their
marketing strategies. Flats/rooms should consider their physical evidence such as decoration,
dining room, living room, washroom, balconies, gardens and overall service escape. Physical
evidence has direct impact on five senses which are sound, sight, scent, taste and touch. Physical
evidence represents the product quality and attraction for the customers. A Flat On Rent. U
(F.O.R.U) has its USP as the unique physical featurethat will satisfy customer all senses. Be it the
Physical evidence contains some non tangible and tangible substances . However in residence
providing service both need to be done according to customers experience and expectation for
examplein any of the residence all the touches which are native of the place Kanpur should also be
blended and Flat On Rent. U (F.O.R.U) being at industrial location will keep.
People
In residence providing industry people are playing very important role specially property owners
as they are the back bone of the business. Studies show that many residence providers get popular
due to unique qualities of the places. Management need haired skilful people and trained them and
Anyone who is incontact with customer makes impression it could be negative or positive depend
oncustomers satisfaction. If employees are well trained and skilful it not only delivers a good service
but it also improves the service provider’s image, brand and overall quality.
Process
In residence providing process also play important role as serving time, overall operations and
information. There are many type of processes, in residence providing services mainly management
should look at the system which is used to take the needy customer to his required place. Other
example of process is how customer will pay and how to maintain all records and bills in place.
Pranveer Singh Institute of Technology Page 21
DESCRIPTION
Everyone has ideas, hundreds of them, everyday. But there is more to a business idea that just an
idea. First of all, business idea fills a need and creates unique value to the customer. It involves a
product, service or method, which is linked to market demand. Second of all, a successful business
Flat on Rent U (F.O.R.U) limited Company’s first outlet starting in Kanpur, Uttarpradesh with
capital of 10 Lakh.
Empty rooms:
This service would be beneficial for the individuals who are willing to occupy the place with their
own belongings and they would be getting only the room/rooms but not other places like kitchen,
terrace, balcony, washrooms, etc. So this would be beneficial for the individuals to use this as a
In Flat On Rent. U (F.O.R.U) this facility would be most satisfying to the individuals having families and
the are local and they are willing to choose another location for the residence by shifting their belongings to
their new location of living. In this service we fill be providing the rooms along with other facilities like
This will be most beneficial for the individuals who are visiting Kanpur for a/some days, or the
persons who want their temporary residence. So the guests/visitors visiting here would be charged
according to the facilities they would acquire like meals, AC rooms, luxurious rooms, waiters, etc.
The rooms provided here would be well furnished and ventilated along with sleeping, entertainment
The other prominent section of Flat On Rent. U (F.O.R.U) is that the service would also be
provided for the families, students, workers, to get their desired place along with all the stuffs
they need for the flexible living. There are some people who visit to another city without shifting
their all their belongings, this will provide an opportunity to them to live with all the comforts at
any different place for any duration. All the services like cleaning, food, waiter will also be
provided to them.
Flats
This service will be most beneficial for upper middle class and rich class peoples because its cost would be
comparatively high in comparison to the room services. This facility will include empty flats as well as flats
with all the livelihood stuffs. There will be direct handover of property on rent to the customers without the
involvement of the firm in respect of modifications and the adjustments for the maintenance. By keeping the
details of every type of the available flats, we will make the customer to reach the most suitable flat
1. Segmentation:
Market Segmentation is a process of dividing a market into distinct groups of buyers with different
needs, characteristics, or behavior that might require separate products or marketing programs is
called Market Segmentation (Kotler and Armstrong, 2006). Initially Flat On Rent. U (F.O.R.U) will
social class particularly the youngsters those who are working at the office and wanted to have a
residence with a good atmosphere and facilities as well as families for getting home like experience.
Flat On Rent U (F.O.R.U) will segment its market by geographic and demographically by selecting the
store location where we can find the students, workers, migrants, and families seeking for a top low a
2. Targeting:
After a company has defined market segments, it can enter one or many segments of a given market
and should make decision about how many and which customer groups to target . Target Marketing is
a process of evaluating each market segment’s attractiveness and selecting one or more segments to
enter (Kotler and Armstrong, 2006). The concept of target marketing is a logical implication of the
basic philosophy of marketing .A company should target segments in which it can profitably generate
the greatest customer value and sustain it overtime. Flat On Rent. U (F.O.R.U) wanted to develop a
reputable relationship with the customers, Most of companies enter in a new market y serving a single
segment, and if this proves successful than they add more segments, initially Flat On Rent. U
(F.O.R.U) will do the same thing targeted the youth, students, workers and families and it was hit
concept and will have added more segments by including rich individuals seeking a high class
Once the company has decided which market segments to enter it should decide what positions it
wants to occupy in those segments. Market Positioning is arranging for a product to occupy clear,
distinctive, and desirable place relative to competing products in the minds of target customers. A
products position is the place that the product occupies relative to competitors in consumers minds.
Here in this case Flat On Rent. U (F.O.R.U) has developed a unique market position for their products
because if the service is to be exactly same like the others on the market than consumers would
have no reason to take it. Flat on Rent U (F.O.R.U) has positioned themselves in the market as a
highly reputed brand. In this case Flat n Rent. U (F.O.R.U) has planned his positioning in such a way
that it distinguish their products from competing brands and give them the greatest strategic advantage
in their target markets. Flat on Rent U (F.O.R.U) has a descriptively simple statement to inspire and
nurture the human spirit-“one person, one cup, and one neighborhood at a time”. Flat on Rent U
(F.O.R.U) positioning strategy will be customer base so that it can give the best service more than
what the customers expect. Flat on Rent U (F.O.R.U) will gain a competitive advantage over customer
satisfaction and employee satisfaction as Flat on Rent. U (F.O.R.U) will develop its positioning
strategy based on the customer and provided the utmost facility in terms of layout, furniture, interiors
and in terms of employee satisfaction. Flat On Rent U (F.O.R.U) will make employee as a partners and
gave them a personal security with a freedom to participate in the every decision of the business and
make it successful.
This Project report concluded the feasibility study. The study’s objective is to evaluate the viability
of a Flat On Rent. U (F.O.R.U) in Kanpur, Uttar Pradesh. This is an important step before create
a business plan.First, there is a clear structure of the business ides is provided in abstract. Then,
Second, the project explains related theories such as PESTLE, Porter’s Five Forces, financial and
resources theory, including business idea, business concept, product feasibility, industry and
market feasibility, organizational feasibility and financial feasibility. Third, the theories are
applied effectively into empirical research. Secondary data is utilized to provide in depth analysis
of industry and market, organization as well and financial requirements. Then, primary data is
collected through focus group. The primary data discovers product feasibility and relevant laws
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Qian, M. (2014). Flat on Rent U (F.O.R.U), environmental behavior, and design (How
does social behavior and interaction influence Flat on Rent U (F.O.R.U) design?).
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Nadiri, H., & Gunay, G. N. (2013). An empirical study to diagnose the outcomes of
Li, H. (2017). A Business Plan for Establishing a Flat on Rent U (F.O.R.U) in kanpur.
Sudiartini, N. W. A., Astari, A. A. E., Kardini, N. L., & Dhani, Y. R. (2020). The
38-45.