Professional Documents
Culture Documents
2019 SAG BCG Engleski
2019 SAG BCG Engleski
Conduct Guidelines
We make real what matters
siemens.com/BCG
1
Business Conduct Guidelines – Contents
A We behave correctly 11
C We create trust 12
We make real 8
D We protect our company 13
what matters
Our motivation and common values E As managers, 14
we have a special responsibility
Our 16
responsibility
Our markets: 19
G we act fairly and reliably
2
Business Conduct Guidelines – Contents
Our reporting 40
procedures
What to do if there are signs
Our company: 26 of possible misconduct
H
we create trust and protect what
makes Siemens valuable
Conflicts of interest – 27
H2 we only make business decisions
in the interest of Siemens Index 42, 43
Money laundering and the funding 29
H3 of terrorism – not with us!
30
H4 Financial integrity – this is how we
strengthen the trust placed in us
Our partners: 36
J we work with responsible partners
K2 Human rights 38
K3 Environment 39
3
Business Conduct Guidelines – Preface Joe Kaeser
We at Siemens aspire to be role models. With this in mind, Our Vision 2020+ strategy program, announced in August
we must act accordingly at all times and always in the 2018, will give the individual Siemens businesses greater
interest of the company. This encompasses customers, entrepreneurial freedom and flexibility. More freedom
employees, shareholders, and social responsibility. always goes hand in hand with greater obligation. In one
critical respect, there will be neither compromise nor
Companies are an integral part of and bear special change: compliance with the rules of legal and ethically
responsibility for society. Because the way in which a correct business conduct. Siemens business is always
company’s employees conduct themselves has a major synonymous with clean business, wherever it is conducted.
influence on how the company is perceived and accepted, And that will never be negotiable.
it is more important than ever before for us to stand by
our social responsibility, assume it consciously, and act With our Business Conduct Guidelines, you hold the
sustainably to bring about a benefit to society. It is not just binding code of conduct in your hands. Its contents are
economic strength that matters to us; the way in which we built from our values and are mandatory for all of us at
achieve it is equally important. We at Siemens adhere to Siemens - employees, managers, and the Managing Board.
the highest ethical and moral standards as we go about The Business Conduct Guidelines set out the fundamental
our business. This conduct has earned us great respect principles and rules governing how we act within our
among all our stakeholders. They all rightly trust us to company and in relation to our customers, external partners
uphold these standards in everything we do. And this is a and the general public. At the same time, they also offer
duty that falls to us all at Siemens – no matter what our valuable guidance and answers to important questions.
job is. After all, we represent the company in all its
manifestations, at all times, and wherever we happen We have a highly competent and robust Compliance
to be. department. Please do not hesitate to turn to it for advice
and support if you are ever in doubt about what to do. I
This calls for responsibilities to be defined clearly, and for ask you to read through the Business Conduct Guidelines
each individual to bear responsibility for his or her actions. carefully and to act at all times as if Siemens were your
We call this Ownership Culture. Within it, we are guided by own company.
our values: “responsible, innovative, excellent”. This is how
we make real what matters.
Joe Kaeser
President and Chief Executive Officer of Siemens AG
4
Business Conduct Guidelines – Preface Joe Kaeser
Joe Kaeser
5
Business Conduct Guidelines – Preface Martina Maier & Dr. Andreas Hoffmann
Martina Maier
6
Business Conduct Guidelines – Preface Martina Maier & Dr. Andreas Hoffmann
Dear Colleagues,
“Siemens engages in fair
Siemens stands for clean business, all over the world – this
is our uncompromising stance. We expect it of ourselves,
competition in our markets
our employees, our managers, and our Managing Board
members; and from our customers, partners, and all other and fights corruption beyond
company stakeholders.
company borders.”
Our company has learned lessons from its past, above all
from the 2006 compliance crisis that brought the company – Dr. Andreas C. Hoffmann
to the brink of the abyss. Since then, we have done General Counsel and Head of Legal and Compliance
of Siemens AG
everything within our power to right the wrongs commit-
ted and to set Siemens on a new footing. Today, Siemens
is in a much stronger position than it was more than a
decade ago. We have all of you to thank for that. Please do not hesitate to contact your colleagues in the
Our reputation has been restored and we are seen as a Legal and Compliance department at any time if you have
reliable partner – in all parts of the world. Let us continue questions regarding the application or interpretation of the
to work together to ensure that it stays that way in the Business Conduct Guidelines or if you suspect that the
future. Business Conduct Guidelines have been breached.
In addition, you can of course report any information
The Business Conduct Guidelines represent our frame of regarding potential misconduct to our Tell Us Hotline, or
reference in this endeavor. All employees, managers, and our Ombudsman. Whichever option you choose, you can
Managing Board members must know and understand the rest assured that your report will be followed up
content of the Business Conduct Guidelines and apply professionally, promptly, and fairly.
them as they go about their daily business.
We’re counting on you!
7
Business Conduct Guidelines – Our motivation
We make real
what matters
Our motivation and common values
We make real
what matters
Our passion for technology drives us Through our expertise in
to set standards and create added value electrification, automation, and
in the long-term for our customers, digitization, we improve people’s
society, and every individual. lives today and create lasting value
for future generations.
8
Business Conduct Guidelines – Our motivation
Always act as if
Our guiding
principle is:
it were your
own company.
9
Our basic principles
Our basic principles guide our decisions and
overall conduct as employees of Siemens
A We behave correctly
C We create trust
As managers, we have a
E
special responsibility
10
Business Conduct Guidelines – Our basic principles
A We behave correctly
• disciplinary action
• fines and damages
• imprisonment
• damage to Siemens’ reputation, brand, and market value • Is it right for Siemens? Is it in line with Siemens’
values and our values?
• significant fines and damages
• Is it legal?
• disgorgement of profit
• Could it affect our brand if our decision becomes
• exclusion from public and private contracts
the subject of media coverage?
• What would the people we care about think of
our decision?
• Are we prepared to take responsibility for our decision?
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Business Conduct Guidelines – Our basic principles
We respect the personal dignity, privacy, and rights of each We are open and honest. We take our responsibility
individual. We believe diversity enriches our workplace. We seriously, we are reliable, and we only make promises we
work together without regard to ethnic origin, culture, can keep.
religion, age, disability, skin color, gender, sexual identity
and orientation, or worldview. We are sincere. We help clarify and eliminate potential
deficiencies, problems, and misunderstandings. We do
We do not tolerate discrimination, sexual or any other form everything to fulfill the trust placed in us by our customers
of harassment, or inappropriate behavior toward and the users of our products, services, and industry
individuals or groups. solutions.
12
Business Conduct Guidelines – Our basic principles
13
Business Conduct Guidelines – Our basic principles
E As managers, we have a
special responsibility
14
Business Conduct Guidelines – Our basic principles
15
Our responsibility
We make real what matters!
16
Business Conduct Guidelines – Our responsibility
No discrimination or intimidation
Working hours
The principles of equal opportunity and equal treatment
are guaranteed without regard to skin color, ethnic or Siemens adheres to all applicable working-hours
social origin, religion, age, disability, sexual identity, regulations globally.
worldview, or gender. In accordance with the labor laws of
the countries in which Siemens operates, discrimination
based on these characteristics, sexual harassment, or other Freedom of association and collective bargaining
inappropriate behavior toward individuals or groups will
not be tolerated. Siemens recognizes the legal rights of workers to form or
join existing trade unions and to engage in collective
bargaining. Members of employee organizations or trade
Free choice of employment unions are neither disadvantaged nor preferred. Siemens
constructively cooperates with employees, employee
No one should be employed or forced to work against their representatives, and trade unions.
will. All forms of forced labor are prohibited.
Even in the event of disputes, Siemens strives to ensure
sustainable and constructive cooperation in the long term
Prohibition of child labor and for solutions that reflect the interests of the company
and the interests of its employees.
Child labor is strictly prohibited.
Adequate compensation
17
Business Conduct Guidelines – Our responsibility
Siemens protects and promotes our health and well-being, Siemens is active worldwide, including in areas and
guards against the risk of work-related accidents, and situations where the security situation is critical. To protect
offers a wide-range of support to maintain and promote our employees, the company, and our business in the best
our physical and mental health. possible way, Siemens identifies and analyzes global
security risks and assesses their potential impact.
18
Business Conduct Guidelines – Our responsibility
Fair competition: we place integrity at the The most common form of corruption is bribery. Siemens
G1 heart of everything we do does not tolerate any form of bribery.
19
Business Conduct Guidelines – Our responsibility
• give or accept improper facilitation payments. • We do not provide gifts or hospitality in exchange
for business or other benefits.
A facilitation payment is the payment of a relatively small • be in accordance with applicable laws and regulations;
amount of money, or the granting of any other benefit,
usually to low-ranking public officials, for their personal
Regulations
benefit or to expedite the performance of a routine
governmental action.
Our business counterparts, especially government officials,
often have their own internal rules that restrict their ability
Facilitation payments are prohibited and can be prosecuted.
to accept gifts and hospitality. These rules can be very
strict and we must be aware of and adhere to them:
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Business Conduct Guidelines – Our responsibility
Political engagement
21
Business Conduct Guidelines – Our responsibility
Involvement of third-parties – yes, but without bribery Here are some red flags we must critically
question and clarify:
There are many legitimate reasons for involving third-
parties in business relationships. However, using third- • Inconsistencies in records and payments;
parties to unlawfully or improperly influence public
• High prices with deep discounts or unduly high
officials or private individuals is prohibited. We therefore
profit margins;
scrutinize business partners at the beginning of our
business relationships and monitor the relationships as • Contractual partners with unclear responsibilities
they develop. or questionable qualifications;
• Suspicious personal relationships or business
arrangements;
This is what we do: • Unusually high fees, commissions, gifts, entertainment,
or hospitality;
• We scrutinize and monitor business partners and
• The rejection of anti-corruption contract clauses;
take into account their respective risks.
• The demand for prepayment without plausible
• We are committed to ensuring that our partners business reasons; and
in our value chain know and adhere to our values
• Demands for cash payments or transfers to offshore
and compliance standards.
bank accounts or third-parties.
• We insist on contract provisions that require our
business partners to act in compliance with all
applicable rules and regulations.
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Business Conduct Guidelines – Our responsibility
23
Business Conduct Guidelines – Our responsibility
Confidential information is information that is not • For products where Siemens may have a dominant
intended to be made public. This may include non-public position (indicator: greater than 30 to 50 percent
information from or about Siemens, suppliers, customers, market share), we contact Legal and Compliance
employees, agents, consultants, or other third-parties that when confronted with the following types of
is protected under legal and contractual requirements. conduct:
• details of a company’s organization and facilities, – excessively high or low “competitive prices”;
prices, sales, profits, markets, customers, and other
business matters; – coupled sale of a “strong market” product
with other products;
• offer documents;
• information on manufacturing, research, and – unequal treatment of business partners (except
development processes; where there is an objective justification, such as,
for example, different sales prices due to a
• technical information; and
volume discount); or
• internal reporting figures.
– refusal of delivery or license (without an
objective justification).
– specialization/joint production;
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Business Conduct Guidelines – Our responsibility
– joint purchasing;
• We carefully ensure that the applicable customs Collective Action: our commitment to clean
and foreign trade regulations, including G4 markets pays off
regulations on security in the supply chain, are
checked, implemented, and complied with when Siemens faces significant compliance risks in numerous
goods are traded or transported, services are markets. Collective Action is our strategic response to this
provided, or other technical know-how or software challenge. Together with other companies, the public
is transferred. sector, and civil society, we enter into integrity and
compliance pacts with our partners for business
• We thoroughly audit business in sanctioned cooperation and support binding agreements for individual
countries. sectors and markets.
• We ensure that all applicable export control Through these joint efforts, we aim to create fair, level,
regulations (such as those of the European Union and clean market conditions for all participants.
and the United States) are checked and complied
with in Siemens’ business activities, even outside
the respective territories.
25
Business Conduct Guidelines – Our responsibility
The Siemens brand: a promise of innovation In addition to the Siemens brand, intellectual property
H1 and quality rights, patents, copyrights, and confidential know-how,
and their protection, are essential for our business success.
• When in doubt and before making a decision • We respect the intellectual property rights of third-
regarding the Siemens brand, we contact the parties.
Brand Design Hotline
(design-support.communications@siemens.com).
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Business Conduct Guidelines – Our responsibility
• distinguishes us from the competition; and • We do not, as part of our work for Siemens, engage
companies with which we have a personal interest
• ultimately generates trust. if it could personally benefit us, whether or not we
have or can exert direct or indirect influence on
Why are intellectual property rights so Siemens’ business decision.
important to Siemens?
• We inform our managers of any personal interest
If our innovations are not protected, third-parties can copy that might exist in connection with the
our products, which leads to a loss of competitive performance of our official duties.
advantage. When our innovations are infringed, we lose
the value of our investments in research and development.
Conflicts of interest – we only make business To protect ourselves and our company, we pay
H2 decisions in the interest of Siemens close attention to possible conflicts of interest.
The following questions help us assess whether there is
a conflict or an appearance of a conflict:
We are not influenced by personal interests when making
business decisions. Such conflicts of interest can hinder • Is the decision we make for Siemens influenced by
Siemens’ success in that decisions are made contrary to personal interests?
Siemens' interest, customers are driven away, or important
• What impression would the situation leave on third-
information is disclosed.
parties, such as customers, business partners, and
investors?
Conflicts of interest may, for example: • How would the public react to my business decision?
• lead to reputational damage if they are made public; There is an intimate relationship between an employee and
dissatisfied employees or former customers could a manager. The manager is obliged to disclose the conflict
communicate conflicts to the outside world. of interest at an early stage and change the reporting
relationship.
27
Business Conduct Guidelines – Our responsibility
28
Business Conduct Guidelines – Our responsibility
Delivery and supply activities entail the risk of being • We use a risk-based approach to verify the identity
abused for money laundering or terrorist financing. and economic background of customers, business
partners, and other third-parties, and the origin of
Siemens strives to maintain business relationships only payments to ensure they come from legitimate
with reputable customers, partners, and companies whose sources.
business activities comply with legal requirements and
whose financial resources are of legitimate origin. • We immediately inform Legal and Compliance or
our manager in the event of suspicious activity.
When necessary, Siemens reports suspicious
Money laundering is the disguising of the origin of activity to law enforcement authorities.
money or other assets from criminal activities and
moving them into the legitimate economy. In addition to
monetary support, the funding of terrorism may include
other assets such as goods or merchandise.
29
Business Conduct Guidelines – Our responsibility
Financial integrity – this is how we strengthen Am I responsible for tax matters even if I do not
H4 the trust placed in us work directly in the Finance or Tax Department?
As an international company, Siemens is committed to Yes. We are all responsible for tax matters in the context of
accurate and truthful reporting to investors, employees, our business activities. The correct fiscal representation of a
customers, business partners, the public, and all business activity is not only the responsibility of the Finance
government agencies. We follow all applicable laws, or Tax Department. All transactions must be reflected
regulations, standards, and practices. correctly for tax purposes. For example, a customer invoice
must contain, among other things, accurate information
about the content of the service provided and the correct VAT.
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Business Conduct Guidelines – Our responsibility
In our work, we often come into contact with confidential We must consider whether information we receive can
information. If it becomes known, some of this information have a significant impact on our share price such that, if
may even be important enough to have a material effect on disclosed, it represents insider information. Ultimately,
the share price of Siemens or another company, such as, for Siemens cannot make this decision for us. Furthermore, it
example, one of our publicly traded customers or suppliers, is not the formal inclusion in an insider list that is decisive,
one of our publicly traded subsidiaries, or a joint venture but whether we are actually aware of insider information.
partner. This is called “insider information” as long as it has Whether an insider list is opened and who is included in it
not yet been published. Insider information can also consist should be viewed as a separate decision to be made by the
of many individual pieces of information that we have company. This also applies to insider information that
gained, for example, from discussions and documents concerns another company.
inside and outside the company or received incidentally.
Our individual knowledge of the situation always matters.
Can we be sure we are not violating the ban on
insider trading when participating in employee
What is an insider and what are the consequences stock ownership programs?
of being an insider?
Siemens strives to enable us to participate in employee
An insider is someone who has inside information. This stock ownership programs with the lowest possible risk of
person is subject to strict legal requirements. In almost all violating the insider trading prohibition. However, this does
countries in which Siemens operates, there are severe not rule out the possibility that we may have knowledge of
sanctions for the prohibited use of insider information. insider information in individual cases. Therefore, when
Such misuse could have considerable consequences for the actively participating in employee stock programs, we
company concerned, and result in personal and criminal should always ask ourselves whether we can make the
liability. purchase or sale decisions without being influenced by
possible insider information.
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Business Conduct Guidelines – Our responsibility
• We identify critical business assets in our respective Siemens attaches great importance to ensuring that
areas of responsibility and classify them according sensitive company information cannot fall into the hands
to their potential impact in the event of a security of unauthorized persons or third-parties. In this way, we
incident. create the trust required for worldwide cooperation with
customers and partners.
• We develop and implement holistic protection
measures based on the classification of corporate
assets.
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Business Conduct Guidelines – Our responsibility
• We adhere to the defined core messages to ensure the • We take responsibility that the facilities and
company-wide consistency and reliability of the materials provided to us, such as telephones,
messages. laptops, e-mail and intranet, internal social media
platforms, copiers, mailrooms, and tools, are only
• We are particularly cautious with forecasts and other used for business purposes consistent with local
forward-looking statements. company policy.
• We respond to rumors and speculation with • We are permitted to use corporate Internet access
“No comment”. for private purposes – including external social
media – consistent with local company policy.
• We are careful during our private conversations.
• When we privately publish content on social media
• We do not communicate within the “quiet period”. platforms and identify ourselves as Siemens
employees, we make it unmistakably clear, through
Examples of confidential information can be found in a disclaimer or otherwise, that we are expressing
the chapter on free competition (chapter G2). our personal opinion and that it does not
necessarily reflect the position of our company.
33
Business Conduct Guidelines – Our responsibility
34
Business Conduct Guidelines – Our responsibility
In a world of “smart products” and ever-increasing Where can violations occur in the area of technical
digitalization, our aim is to fulfill the trust placed in compliance?
Siemens and in us.
• Active deception: Making declarations that contain
false product information.
• If we become aware of any quality, safety, or other 02 Responsibility for the digital supply chain
conformity defects in our area of responsibility, or
if there are any indications of such defects, we will 03 Cyber security as the plant standard
follow-up and report them.
04 Focusing on the needs of users
• We observe the ten principles of cybersecurity in
everything we do. 05 Innovation and co-creation
09 Regulatory framework
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Business Conduct Guidelines – Our responsibility
J Our partners:
we work with responsible partners
Business relationships with our customers, suppliers, and The Code of Conduct is based, among other things,
other business partners are fundamental to Siemens. on the UN Global Compact and the principles of the
International Labor Organization, and it reflects the
We maintain business relationships only with reputable Siemens Business Conduct Guidelines, which apply to the
partners who comply with the law. entire company.
We protect the interests of our customers through the The following principles apply to cooperation
careful selection of suppliers and other business partners with our partners:
and through the standards we set for our own actions.
That is why we cooperate with excellent partners • We work closely with our suppliers and business partners.
worldwide.
• We partner with our suppliers and help them improve.
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Business Conduct Guidelines – Our responsibility
Siemens serves society wherever we operate. As a globally In line with its commitment under the Global
active company with innovative and investment capabilities, Compact, Siemens expects us and our suppliers
Siemens shares responsibility for sustainable development and business partners worldwide to comply with the
worldwide and makes a variety of contributions to it. In following guidelines:
addition, Siemens is voluntarily and purposefully committed
to promoting social concerns and needs. • International Bill of Human Rights, consisting of:
Our commitment to international agreements – International Covenant on Civil and Political Rights; and
K1 and recommendations
– International Covenant on Economic, Social and
Siemens is participant of the United Nations Global Cultural Rights;
Compact. Its ten principles and the Global IndustriAll Union
framework agreement are binding on the entire company. • European Convention on Human Rights;
We are committed to promoting these principles within our • ILO (International Labour Organization) Tripartite
sphere of influence. Respect for human rights, Declaration of Principles on Multinational Enterprises
fundamental employee rights, environmental protection, and Social Policy and ILO Declaration on Fundamental
and the ban on corruption are an integral part of our Principles and Rights at Work, (in particular, on the
business. following topics: elimination of child labor, abolition of
forced labor, prohibition of discrimination, freedom of
association, and the right to collective bargaining), and
fundamental freedoms;
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Business Conduct Guidelines – Our responsibility
K2 Human rights
• Principle 1:
Businesses support and respect the protection of
internationally recognized human rights.
• Principle 2:
Businesses should ensure that they are not complicit
in human rights abuses. Which groups are particularly in need of
protection?
• Principles 3 to 6:
Businesses recognize the essential requirements These include – depending on the specific facts and legal
regarding workers’ rights. circumstances – members of indigenous peoples, children,
people with disabilities, and people who are disadvantaged
or exposed to special risks because of their skin color,
ethnic or social origin, religion, age, disability, sexual
This is what we do: identity, worldview, or gender.
38
Business Conduct Guidelines – Our responsibility
K3 Environment
40
Business Conduct Guidelines – Our reporting procedures
41
Business Conduct Guidelines – Index
Customs 25
D
Damages 11, 23, 41
Data protection 34
Donations 20, 21
A E
Agenda 21 37 Employee representatives 17, 41
Anticompetitive agreements 23 Employee stock ownership programs 31
Antitrust law 23 Environmental compatibility 35, 39
Association meetings 25 Environmental programs 39
B Environmental protection 37, 39
Basic principles 10 Equal treatment 17
Basic Principles of Communication 33 European Convention on Human Rights 37
Basic working conditions 17 Export Control 25, 36
Books and records 30 F
Brand Design Hotline 26 Facilitation payments 20
Brand Siemens 11, 21, 26, 27 Fair competition 19, 23
Bribery 19, 20, 22, 37 Financial integrity 30
Business decisions 19, 27 Financial Reporting Guidelines 30
Business partners 12, 22, 24, 27, 28, 29, 30, 36, 37 Financial reporting purposes 30
C Fines 11, 23
Charitable contributions 21 Freedom of tariffs and freedom of association 17
Charter of Trust 35 G
Chief Compliance Officer 6, 7, 41, 44 Gifts and hospitality 20, 21
Child labor 17, 37 H
Collective Action 25 Health 17, 18, 34, 35
Company equipment and facilities 33 Hotline “Tell Us” 41
Company information 32, 33 Human rights 37, 38
Compliance violations 41 I
Computer software 26 Insider 31, 33
Confidential information 23, 24, 31, 33 Insider information 31, 33
Confidential know-how 26 Insider list 31
Conflicts of interest 27, 28 Insider trading 31
Copyrights 26, 44 Integrity 19, 25, 30
Corporate assets 26, 32 Integrity and compliance pacts 25
42
Business Conduct Guidelines – Index
IT security 35 T
L Tax regulations 30
M “Tell Us” 41
Managers 10, 14, 27, 28, 41 Terrorism funding 29
Memberships 20, 21 Trade and export control regulations 25
Money laundering 29, 36 Travel expenses 20, 21
O Trust 12, 16, 26, 27, 30, 32, 35
Occupational safety 17, 18 U
OECD Convention against Bribery of Foreign Public Officials 37 UN Convention against Corruption 37
OECD Guidelines for Multinational Enterprises 37 UN Global Compact 36, 37
Ombudsman 41 Universal Declaration of Human Rights 37
Open competition 23 V
Organizational and supervisory duties 14 Value chain 22, 38
Personal rights 12
Privacy 12, 34
Proper documentation 22
Public contracts 11
Quiet period 33
R
Red flags 22
Responsibility 10, 11, 12, 14, 16, 18, 30, 32, 33, 34, 35, 37, 39
43
Siemens AG
Edition: 2019
Copyrights:
All rights, also that of translation, reprint and copy,
or parts thereof, are reserved.