EDOTEL ROOM & PRICE

TYPE OF ROOM FACILITES RATE (RP)

STANDARD  Size : 4 x 6 Meter (24 Meters Squere)

 Bed : Double Queen Size (160 x 200 cm) or Twin Bed
 Private Flat TV 32 Inchs with 50 Local & International
Channel with remote control
 Private Airconditioning with remote control
250.000,-
 Private Telephone
 Private Coffee Maker
 Free Wifi
 Private Bathroom with shower, hot & cold water
 View Choices : City view
SUPERIOR  Size : 5 x 6 Meter (30 Meters Squere)
 Bed : Double Queen Size (160 x 200 cm) or Twin Bed
 Private Flat TV 38 Inchs with 50 Local & International
Channel with remote control
 Private Airconditioning with remote control
 Private Telephone 300.000,-
 Private Coffee Maker
 Free Wifi
 Private Bathroom with shower, hot & cold water,
shaving kits & hair dryer
 View Choices : Garden and City view
DELUXE  Size : 5 x 8 Meter (40 Meters Squere)
 Bed : Double Queen Size (180 x 200 cm) or Twin Bed
 Private Flat TV 42 Inchs with 50 Local & International
Channel with remote control
 Private Airconditioning with remote control
 Private Telephone
350.000,-
 Private Coffee Maker
 Mini Bar with some soft drink & snack
 Free Wifi
 Private Bathroom with Bathtub, hot & cold water,
shaving kits & hair dryer
 View Choices : Garden and City view
JUNIOR SUITE  Size : 8 x 10 Meter (80 Meters Squere) 500.000,-
 Private Bed room: Double Bed (200 x 200 cm) with
private bath room with Bathtub, hot & cold water,
shaving kits & hair dryer
 Dinning Room & Kitchenette
 Private 2 Flat TV 42 Inchs with 50 Local & Internatio
nal Channel with remote control
 2 Private Airconditioning in dinning room & bed room
with remote control
 2 Private Telephone
 Private Coffee Maker
 Mini Bar with some soft drink & snack in bed room
 Refrigerator in dinning room
 Dinning equipment
 Free Wifi
  Extra Guest Supplies
 View Choices : Garden, Pool and City view
SUITE  Size : 12 x 15 Meter (180 Meters Squere)
 2 Private Bed room: Double Bed (200 x 200 cm) and
twin bed with private bath room with Bathtub, hot &
cold water, shaving kits & hair dryer
 Dinning Room & Kitchenette
 Family room
 Private 4 Flat TV 52 Inchs with 50 Local & Internatio
nal Channel with remote control
 2 Private Airconditioning in dinning room & bed room
with remote control 1.500.000,-
 4 Private Telephone
 Private Coffee Maker
 Mini Bar with some soft drink & snack in bed room
 Refrigerator in dinning room
 Dinning equipment
 Free Wifi
 Extra Guest Supplies
 View Choices : Garden, Pool and City view
 24 hours Personal Service
PRESIDENT  Size : 12 x 26 Meter (312 Meters Squere)
SUITE  2 Private Bed room: Double Bed (200 x 200 cm) and
twin bed with private bath room with Bathtub, hot &
cold water, shaving kits & hair dryer
 Dinning Room & Kitchenette
 Family room
 Small Meeting room for 10 persons
 Private 4 Flat TV 52 Inchs with 50 Local & Internatio
nal Channel with remote control
 2 Private Airconditioning in dinning room & bed room
with remote control 2.500.000,-
 4 Private Telephone
 Private Coffee Maker
 Mini Bar with some soft drink & snack in bed room
 Refrigerator in dinning room
 Dinning equipment
 Free Wifi
 Extra Guest Supplies
 Bathrobe & Pajamas
 Pool view
 24 hours Personal Service
 PROSEDUR MENERIMA TAMU INDIVIDUAL TIBA TANPA RESERVASI
(WALK-IN GUEST)

Langkah Aktivitas Alat & Formulir

Persiapan Keda Persiapan Pribadi Log book, EAL,
tangan tamu tiba Blocking Card, Guest
Persiapan Sebelum kedatangan
History Card, Counter
Mengevaluasi Persiapan untuk Pelayanan
tamu Perhatikan tamu
Tindakan Sambut tamu, ucapkan selamat datang & tawarkan bantuan Room Rack
pendekatan Tanyakan tamu sudah melakukan reservasi atau belum Counter

Bila belum, lakukan selling the room

Selling the room Presentasi jenis kamar yang masih tersedia Room Rack
(Product Counter
Jelaskan keunggulan kamar, jangan menonjolkan harga
Presentation) Room tariff
Jawab pertanyaan-pertanyaan tentang produk secara diplomatis Brochure
Calculator
Mengatasi ketidak Berusaha menemukan sumber ketidak setujuan tamu, dengan : Brochure
setujuan tamu - Memberi penjelasan lebih rinci Rooms Picture
- Melakukan ‘showing the room’ bila perlu Room key
Show Room
- Menawarkan Jenis kamar yang lain
Mendaftar tamu Persilahkan tamu mengisi formulir pendaftaran Registration Card
Lengkapi formulir pendaftaran, tanyakan data yang belum diisi Guest Card
tamu Pulpen
Isi kartu tamu
Konfirmasi Tanyakan metode pembayaran tamu Voucher
Pembayaran Bila tamu menggunakan Credit Card pinjam Credit Card untuk Credit Card
otorisasi Travel Cheque
Guarantee Letter
Bila Pembayaran dengan Travel Cheque, minta Travel Cheque
Calculator
dan baca nilai uang yang tertera
Mengantar tamu Baca kartu tamu Guest Card
ke kamar Panggil Porter dan persilahkan mengantar tamu ke kamar Anvelope
BreakfastVoucher
Serahkan kartu tamu & kunci kamar Room Key
Ucapkan selamat beristirahat kepada tamu
Melaksanakan Buka guest bill Guest bill
prosedur Tandai Today’s EAL bahwa tamu telah check-in Arrival Book
Pencatatan Room Rack Slip
Isi Arrival Book Daftar ‘A’
Isi Room Rack Slip dan Pasang di room rack Today’s EAL
Isi Daftar ‘A’ untuk tamu asing Pulpen
Room Rack