The QM application component fulfills the following tasks:

Materials Management

 Manages quality information for materials, vendors and manufacturers

 Releases vendors and manufacturers; Monitors their QM systems
 Manages the release status of delivery relationships, for example model or
series deliveries
 Evaluates vendors on the basis of quality using quality scores from audits,
goods receipt inspections, and problem notifications
 Dispatches quality documents (quality agreements, technical delivery
terms) when requests for quotations and purchase orders are received
 Requests quality certificates and monitors their receipt 
 Triggers source inspections to be carried out at the vendor’s premises
before the vendor is due to make a delivery
 Triggers inspections for goods movements, for example, goods receipt
 Blocks payments until inspection lots are accepted
 Manages the inventory of goods during the inspection and takes the goods
being inspected into account for materials planning purposes
 Transfers inspection results to batch characteristic values
 Carries out batch determination using characteristic values from quality
inspections
 Monitors the shelf-life of batches and the deadline for recurring
inspections
 Manages problems using quality notifications and processes complaints
against the vendor

Production

 Integrates inspection planning and work scheduling

 Handles inspection characteristics and setup characteristics for operations
 Manages quality inspections for manufacturing orders
 Handles in-process inspections during production at freely defined
inspection points
 Triggers final inspection upon goods receipt from production
 Manages partial lots of a material during production that differ in quality
and assigns partial lots to batches
 Confirms quality and quantity information for manufacturing orders
 Monitors production quality with the help of control charts and determines
process capability scores
 Manages problems in production using quality notifications and by
processing corrective tasks

Sales & Distribution

  Manages customer-related quality information
 Triggers an inspection at shipping when the delivery is created
 Creates quality certificates with the delivery
 Manages problems in sales & distribution with the help of quality
notifications and by processing customer complaints

Controlling

 Settles appraisal and nonconformity costs