Qualtrics survey information

Organizational Compassion Survey

Thank you for participating in the study. This study targets to investigate the effects and
outcomes of organizational compassion and certain leadership behaviors. It will take 15 to
20 minutes to respond to the survey. 
 
All your responses in the survey will be kept fully confidential and anonymous. They will
be used for the purpose of scientific research only and will not be disclosed to other
individuals than the researchers.
 
Participation in this study is completely voluntary. All individual responses will be held in
strict confidence. You may withdraw from the study at any time without penalty. There is
no right or wrong answer.
 
If you have any concerns or questions about this research, you can email one of the
investigators, Jong Gyu Park. His email address is pvj5055@psu.edu.
 
We thank you for your time and collaboration.

Sven Horak, Ph.D. Associate Professor of Management, The Peter J. Tobin College of Business,
Department of Management, St. John’s University New York, USA 11439 Phone: 001 7189907310
(office); Email: horaks@stjohns.edu 

Jong Gyu Park, Ph.D. Assistant Professor of Management, Department of Business

Administration, Altoona College, The Pennsylvania State University, 228 Penn Building, 1431 12th
Avenue, Altoona, Pennsylvania, USA 16601 Phone:  001 8148803100
(mobile); Email: pvj5055@psu.edu 

Verner Worm, Ph.D. Associate Professor of International Business, Department of International

Economics, Government and Business, Copenhagen Business School, Solbjerg Plads 3, DK-2000
Frederiksberg, Denmark, Phone: 45 38152511 (office); Email: vw.egb@cbs.dk 

Michael Jakobsen, Ph.D. Associate Professor of International Business, Department of

International Economics, Government and Business, Copenhagen Business School, Solbjerg Plads
3, DK-2000 Frederiksberg, Denmark, Phone: 45 38153396 (office); Email: mj.egb@cbs.dk 

I. Organizational Compassion

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Please answer the following questions by indicating the extent to which you agree or disagree
with how the statement describe the company / team. (1= ‘Strongly disagree’, 2= ‘Disagree’,
3= ‘Slightly disagree’, 4= ‘Slightly agree’, 5 = ‘Agree’, 6 = ‘Strongly agree’.)

When someone is suffering in my organization, others tend to…

1. …Notice the signs
2. …Recognize the distress
3. …Pay attention
4. …Identify the indicators
5. …Sense the suffering
6. …Become aware
7. …Connect with the pain
8. …feel their co-worker’s suffering
9. …feel the distress as their own
10. …Become emotionally invested
11. …Feel distressed and challenged by the situation
12. …Seek to understand if the co-worker is able to help themselves
13. …assess the prior circumstances leading to the co-worker’s suffering
14. …assess if the co-worker had prior warning
15. …assess the co-worker’s level of responsibility for their distress
16. …Take practical steps
17. …Respond
18. …Take action
19. …Address the distress
20. …Get involved
21. …Champion the cause

II. Compassionate Leadership

Please answer the following questions by indicating the extent to which you agree or disagree
with how the statement describe your immediate supervisor (denominated as “The manager”
in the further) (1= ‘Strongly disagree’, 2= ‘Disagree’, 3= ‘Slightly disagree’, 4= ‘Slightly
agree’, 5 = ‘Agree’, 6 = ‘Strongly agree’.)

1. The manager understands my perspective.

2. The manager responds to me in a way that conveys he/she cares about me.
3. The manager is able to empathize with situations that challenge me.
4. The manager demonstrates empathy by putting him/herself in my shoes when dealing
with situations. 
5. The manager can be trusted to be honest with me.
6. The manager does what they say they are going to do.
7. The manager has strong principles that guide their approach.
8. The manager demonstrates integrity by upholding company values even when it is
difficult.
9. The manager makes time to really listen to me.
10. The manager stays present in the moment when we are working.
11. The manager focuses on what I am saying.
12. The manager listens without distractions.
13. The manager treats me with respect. 

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 14. The manager acknowledges the work that I do.
15. The manager recognizes the unique contributions I make.
16. The manager treats me in ways that uphold my dignity.  
17. The manager expresses himself/herself in a genuine way.
18. The manager encourages me to truly be myself by modeling the behavior they want
me to demonstrate.
19. The manager works in harmony with their values and beliefs.
20. The manager promotes openness in their work relationships.
21. The manager holds me accountable for my work. 
22. The manager defines my work expectations clearly.
23. The manager provides helpful feedback about the quality of my work.
24. The manager addresses difficult issues quickly. 

IV. Inclusive Leadership

Please answer the following questions by indicating the extent to which you agree or disagree
with how the statement describe your immediate supervisor (denominated as “The manager”
in the further). (1= ‘Strongly disagree’, 2= ‘Disagree’, 3= ‘Slightly disagree’, 4= ‘Slightly
agree’, 5 = ‘Agree’, 6 = ‘Strongly agree’.)

1. The manager is open to hearing new ideas (openness)

2. The manager is attentive to new opportunities to improve work processes (openness)
3. The manager is open to discuss the desired goals and new ways to achieve them
(openness)
4. The manager is available for consultation on problems (availability)
5. The manager is an ongoing ‘presence’ in this team—someone who is readily available
(availability)
6. The manager is available for professional questions I would like to consult with
him=her (availability)
7. The manager is ready to listen to my requests (availability)
8. The manager encourages me to access him=her on emerging issues (accessibility)
9. The manager is accessible for discussing emerging problems (accessibility)

V. Humble Leadership

Please answer the following questions by indicating the extent to which you agree or disagree
with how the statement describe your immediate supervisor (denominated as “The manager”
in the further). (1= ‘Strongly disagree’, 2= ‘Disagree’, 3= ‘Slightly disagree’, 4= ‘Slightly
agree’, 5 = ‘Agree’, 6 = ‘Strongly agree’.)

1. The manager actively seeks feedback, even if it is critical.

2. The manager admits it when they don’t know how to do something.
3. The manager acknowledges when others have more knowledge and skills than him- or
herself.
4. The manager takes notice of others’ strengths.
5. The manager often compliments others on their strengths.
6. The manager shows appreciation for the unique contributions of others.
7. The manager is willing to learn from others.

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 8. The manager is open to the ideas of others.
9. The manager is open to the advice of others.

VI. Leader Commitment

Please answer the following questions by indicating the extent to which you agree or disagree
with how the statement describe your immediate supervisor (denominated as “The manager”
in the further). (1= ‘Strongly disagree’, 2= ‘Disagree’, 3= ‘Slightly disagree’, 4= ‘Slightly
agree’, 5 = ‘Agree’, 6 = ‘Strongly agree’.)

1. The manager and I always share thoughts, opinions, and feelings

2. I feel easy and comfortable when I communicate with the manager
3. I would feel sorry and upset if the manager decided to work for another company.
4. If the manager has problems with his/her personal life, I will do my best to help
him/her out.
5. I am willing to obey the manager unconditionally.
6. While I disagree with the manager, I would still support his/her decisions.
7. I am willing to give up my goals in order to fulfil the manager’s goals.
8. I am willing to sacrifice my interests in order to fulfil the manager’s interests.
9. The manager would ask me to help him/her deal with some family errands.
10. During holidays, the manager and I would call each other or visit each other.
11. After office hours, I have social activities together with the manager, such as having
dinner together or having entertainment together, which go beyond work duties.
12. I am familiar with the family members of the manager and have personal contact with
these members.

VII. Team Trust

Please indicate the extent to which you agree with the following statements about yourself
(1= ‘Strongly disagree’, 2= ‘Disagree’, 3= ‘Slightly disagree’, 4= ‘Slightly agree’, 5 =
‘Agree’, 6 = ‘Strongly agree’.)

1. I am able to count on my team members for help if I have difficulties with my job.
2. I am confident that my team members will take my interests into account when
making work-related decisions.
3. I am confident that that my team members will keep me informed about issues that
concern my work.
4. I can rely on my team members to keep their word.
5. I trust my team members. 

IX. Team Creativity

Please indicate the extent to which you agree with the following statements about your team
members (1= ‘Strongly disagree’, 2= ‘Disagree’, 3= ‘Slightly disagree’, 4= ‘Slightly agree’, 5
= ‘Agree’, 6 = ‘Strongly agree’.)

1. My team members demonstrate originality in his/her work.

2. My team members take risks in terms of producing new ideas in doing job.

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 3. My team members find new uses for existing methods or equipments.
4. My team members solve problems that had caused other difficulty.
5. My team members try out new ideas and approached to problems.
6. My team members identify opportunities for new products/processes.
7. My team members generate novel, but operable work-related ideas.
8. My team members serve as a good role model for creativity.
9. My team members generate ideas revolutionary to our field.

X. Team Innovativeness

Please indicate the extent to which you agree with the following statements about your team
members (1= ‘Strongly disagree’, 2= ‘Disagree’, 3= ‘Slightly disagree’, 4= ‘Slightly agree’, 5
= ‘Agree’, 6 = ‘Strongly agree’.)

1. My team encourages suggesting ideas for new opportunities.

2. My team puts much value on taking risks even if that turns out to be a failure.
3. My team encourages finding new methods to perform a task.

XI. Agility

Please indicate the extent to which you agree with the following statements about yourself
(1= ‘Strongly disagree’, 2= ‘Disagree’, 3= ‘Slightly disagree’, 4= ‘Slightly agree’, 5 =
‘Agree’, 6 = ‘Strongly agree’.)

1. I am comfortable with change, new ideas and new technologies in my organization.

2. I am flexible to quickly change from task to task, job to job and place to place.
3. I map my skills, benchmark for skill assessment and develop the skill.
4. I am comfortable with cross-functional project team, collaborative ventures with other
companies or a virtual organization.
5. I am techno savvy and have knowledge in advanced manufacturing technologies, IT-
skill, use of mobile technologies, etc.
6. I take shortest possible time to develop my skills, adjust to new environment and
collecting information.
7. I take personal interest in collecting information about my organization and other
related organization.

XII. Meaningful work (Purpose)

Please indicate the extent to which you agree with the following statements about yourself
(1= ‘Strongly disagree’, 2= ‘Disagree’, 3= ‘Slightly disagree’, 4= ‘Slightly agree’, 5 =
‘Agree’, 6 = ‘Strongly agree’.)

1. I have found a meaningful career.

2. I understand how my work contributes to my life’s meaning.
3. I have a good sense of what makes my job meaningful.
4. I have discovered work that has a satisfying purpose.
5. I view my work as contributing to my personal growth.

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 6. My work helps me better understand myself.
7. My work helps me make sense of the world around me.
8. My work really makes no difference to the world.
9. I know my work makes a positive difference in the world.
10. The work I do serves a greater purpose.

XVI. Respondent’s Demographic Information

Please provide the following demographic information about yourself. It will only be used to
make statistical comparisons between different groups of respondents; it will not be
used to profile individual respondents. Once again, this survey will be used only for the
purpose of scientific research and no one else except for the researchers will be able to see
the responses. All your responses will be kept fully confidential and anonymous.

1. What type of job do you do?

1) Marketing / Sales
2) Production / Manufacturing
3) Logistics
4) Professional Services
5) Research & Development
6) Engineering
7) IT/ Internet
8) Administration
9) Other (please specify): __________________

2. What is your managerial level?

1) Individual contributor (employee, staff, manager, etc.)

2) Leader of others
3) Leader of leaders

3. Which of the following best describes your age group?

1) under 30
2) 30 to 39
3) 40 to 49
4) 50 to 59
5) 60 to 69
6) 70 or Over

4. What is your nationality? :

5. Your gender

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 1) Male
2) Female
3) Nonbinary
4) Prefer not to say
5) Other (please specify): __________________

6. Your highest completed level of education

1) High school degree

2) Associate degree
3) College degree
4) Masters degree
5) Ph.D. or equivalent
6) Other (please specify):__________________

7. Number of years you have spent in your current position

____________Years

8. Number of years you have spent under the leadership of your current immediate

supervisor

____________Years

Thank you so much for your participation.