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JQME
20,3
eMaintenance solution through
online data analysis for railway
maintenance decision-making
262 Ravdeep Kour, Phillip Tretten and Ramin Karim
Operation and Maintenance Engineering, Luleå University of Technology,
Luleå, Sweden
Downloaded by LULEA UNIVERSITY OF TECHNOLOGY At 06:54 24 May 2016 (PT)
Abstract
Purpose – The purpose of this paper is to demonstrate how research within the railway sector is
developing eMaintenance solutions using the cloud and web-based applications for improved
condition monitoring, better maintenance and increased uptime. This eMaintenance solution is based
on the on-line data acquisition, integration and analysis leading to effective maintenance decision
making.
Design/methodology/approach – In the proposed methodology, data are acquired from railway
measurement stations to the eMaintenance cloud, where they are filtered, fused, integrated and
analysed to assist maintenance decisions. Extensive consultation with stakeholders has resulted in
the analysis of railway data.
Findings – The paper provides a concept for a web-based eMaintenance solution for railway
maintenance stakeholders for making fact-based decisions and develops more efficient and economically
sound maintenance policies. Train wheels reaching their maintenance and safety limits are visualised in
grids and graphs to assist stakeholders in making the appropriate maintenance decisions.
Practical implications – In this paper the authors have demonstrated that the wheel profile and
force data can be remotely collected through cloud utilisation. The information generated can be used
for maintenance decision making. Similarly, other measurable data can also be utilised for maintenance
decision making.
Originality/value – This paper describes the importance of eMaintenance solution through online
data analysis to make effective and efficient railway maintenance decisions, as a case study.
Keywords Maintenance, Online, Decision, Railway, Cloud, eMaintenance
Paper type Research paper
1. Introduction
For effective and efficient maintenance decisions, accurate and timely information
must be available to all stakeholders involved in the maintenance process (Candell
and Karim, 2008). If the maintenance decision-making process is fully automated, cost
effective maintenance decisions will result, facilitating, diagnostic and prognostic
processes. This paper is based on research within the railway sector on developing
eMaintenance solutions using eMaintenance cloud and web-based applications for
improved condition monitoring, improved maintenance and increased uptime. The term
eMaintenance emerged in the early 2000s and has become an emerging area in
maintenance related literature because of ongoing technological developments. Different
definitions of eMaintenance are provided by different authors. For instance, Moore and
Journal of Quality in Maintenance The authors would like to thank Trafikverket (Swedish Transport Administration) for providing
Engineering
Vol. 20 No. 3, 2014 data for this study and JVTC and LKAB/MTAB for sponsoring research work. The authors
pp. 262-275 would also like to express their sincere appreciation to eMaintenance Lab for achieving this
r Emerald Group Publishing Limited
1355-2511 work. Furthermore, authors would also like to thanks Associate Professor Aditya Parida for his
DOI 10.1108/JQME-05-2014-0026 valuable comments and feedback on drafts of this paper.
Starr (2006) stated “E-maintenance is an asset information management network that eMaintenance
integrates and synchronises various maintenance and reliability applications to gather solution through
and deliver asset information where it is needed when it is needed”. In addition,
“e-maintenance emerged as a result of the integration of ICT technologies in maintenance online data
policies to deal with new expectations of innovate solutions for e-manufacturing and
e-business” (Muller et al., 2008). Therefore, industries change their manufacturing
operations from local factory integration and automation to global enterprise automation 263
with the ability to exchange information and synchronise with different e-business
systems (Zurawski, 2006). Thus, with the extensive use of internet and sensor technology
different stakeholders can use the integrated platform for effective and efficient
maintenance decisions. This integrated platform is provided by using web services and
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cloud-based technology. The term cloud computing was first used in a 1997 lecture by
Ramnath Chellappa to mean a “computing paradigm where the boundaries of computing
will be determined by economic rationale rather than technical limits alone” (Sourya,
2011). In 1999, Salesforce.com became the first site to deliver applications and software
over the internet; in 2007 Salesforce.com expanded its efforts, with Force.com (Salesforce,
2012). In 2002, Amazon added “Web Services” (AWS) and introduced the Elastic Compute
cloud (EC2) as a commercial web service in 2006 (Amazon, 2014). Eucalyptus arrived
next in 2008 with the first open source AWS API (application programming interface)
compatible platform for deploying private clouds, followed by OpenNebula, the first
open source software for private and hybrid clouds. Google and Microsoft finally entered
the playing field with Google Apps (application software) in 2008 and Windows Azure in
2009, respectively. Apple joined in with its development of the iCloud allowing users to
synchronise photos, apps, music and documents across a string of devices (Zhang et al.,
2010). Despite the widespread interest, however, cloud computing remains an evolving
paradigm. With cloud computing technology, data can be stored in the cloud, and these
data can be visualised in a virtual machine to meet specific customer and application
requirements (Heuwinkel et al., 2003). Rouse (2011) stated that virtual machine typically
emulates a physical computing environment, but requests for CPU, memory, hard disk,
network and other hardware resources are managed by a virtualisation layer which
translates these requests to the underlying physical hardware. According to Padhy et al.
(2011) virtualisation is a technology that combines or divides computing resources
to present one or many operating environments using methodologies like hardware
and software partitioning or aggregation, partial or complete machine simulation,
time-sharing and many others. Thus, with virtualisation multiple operating system
images can be allowed at once by using only one piece of hardware. Therefore, relevant
information services are provided in a shared view to different stakeholders via cloud
computing using virtualisation. Further, a good eMaintenance solution needs to sense the
context of the individual stakeholders to adapt the information to the stakeholder’s
current situation (Candell et al., 2011). Therefore, the aim of this research is to provide an
eMaintenance solution according to the needs and requirements of different stakeholders
using cloud computing for effective and efficient decision making. Further, it becomes
very difficult to pinpoint possible faults from large and messy data; thus, tools must be
developed to perform advanced data analysis and data mining. To this end, this paper
uses the eMaintenance cloud through online data analysis and the visualisation
of relevant information to assist railway operators in making maintenance-related
decisions. The eMaintenance solution suggested here helps stakeholders to access
information from the cloud anywhere in the world at any time according to their needs
and requirements. After introduction at Section 1, Section 2 deals with maintenance
JQME information process and cloud computing. Section 3 discusses railway maintenance
20,3 decision making. The case study is discussed in Section 4, followed by results and
discussions and conclusions.
steps are necessary from data acquisition to information visualisation for maintenance
decision making. In this present work, data are collected from wayside measurement
stations and send to eMaintenance cloud for data analysis and data visualisation.
Today, railways are adopting IT systems for wheel and track maintenance. Railway
organisations should plan for routine maintenance to ensure that trains are operational.
Trains infrequently suffer a complete and unexpected breakdown but if left unfixed for
too long may precipitate a breakdown. The idea of developing railway eMaintenance
solution is to make the maintenance team knew of the issue as soon as the train driver
did, or even before so that decision can be taken and the problem can be fixed.
The present work is based on the approach for establishment of eMaintenance solution
for railway using cloud-based technologies. According to the NIST (2014) cloud
computing is a model for enabling ubiquitous, convenient, on-demand network access
to a shared pool of configurable computing resources (e.g. networks, servers, storage,
applications and services) that can be rapidly provisioned and released with minimal
management effort or service provider interaction. Railway eMaintenance cloud is
implemented where real time data related to trains, axles, wheels, etc. is acquired,
integrated, analysed and visualised for maintenance decisions. Further, the term cloud
computing associates three levels of service: software (Software as a Service or SaaS), the
software platform (Platform as a Service, or PaaS) and the network infrastructure
(Infrastructure as a Service, or IaaS).
. SaaS: “Cloud providers install and operate application software in the cloud and
the cloud user can access the software over internet. This eliminates the need
to install and run the application on the cloud user’s own computers simplifying
maintenance and support. For example, Google Apps for Business provides
Figure 1.
A generic maintenance
information process
Source: Wandt et al. (2012)
organisations with cloud services for e-mail, calendar, document storage and eMaintenance
collaboration” (Wikipedia, 2014). solution through
. PaaS: “At this level cloud providers deliver a computing platform typically online data
including operating system, programming language execution environment,
database and web server. Application developers can develop and run their
software solutions on a cloud platform without the cost and complexity of buying
and managing the underlying hardware and software layers. For example, 265
Windows Azure AppFabric or Google App (software application) Engine provide
APIs for building customised applications, including cached datastores, URL
fetch, multi-tenant support, component cloning and automated migration for
reducing latency” (Wikipedia, 2014).
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. IaaS: “The user rents a remote computer. The consumer does not manage or
control the underlying cloud physical infrastructure but has control over
operating systems, storage, deployed applications and possibly limited control
of select networking components. Examples of IaaS include the Amazon Web
Services – e.g. Elastic Compute Cloud (EC2), Simple Storage Service (S3), Elastic
Block Storage (EBS) – and the Windows Azure Fabric” (Wikipedia, 2014).
Consequently, with eMaintenance cloud, proficient and operative decisions are made
for cost effective maintenance planning.
SQL
266
Web Services
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eMaintenance Cloud
XML
File
XML
File
(b)
• ID • ID • ID
Figure 2.
• Flange (height, • Vertical • Mileage
eMaintenance cloud with thickness, slope) • ...
• Horizontal
web services (a) and Wheel • Rim thickness Wheel • Angle-of-attack Vehicle
example of wheel profile Profile
• Tread hollow
Forces • ... Data
and force data (b) • ...
MD MD MD
in Figure 2(a) through which information can be exchanged electronically via desktop
computers or mobile devices. A Web service is a XML (eXtensible Markup Language)
software system designed to support interoperable machine-to-machine interaction
over a network (W3C, 2014; Web services, 2014). This interoperability is gained through
a set of XML-based open standards. These standards provide a common approach for
defining, locating, publishing and using web services. Data are visualised through
the process of virtualisation which provides a shared view and information services
to different stakeholders. Therefore, relevant information and knowledge services are
provided in a shared view to different stakeholders via eMaintenance cloud using
virtualisation technology.
effective decision-making tools to perform advanced data analysis and data mining
to get relevant knowledge and information from large and messy data. This research
work uses eMaintenance cloud through online data analysis and the visualisation of
relevant information to assist railway operators in making maintenance-related
decisions. A generic maintenance process consists of phases for management, support
planning, preparation, execution, assessment and improvement (IEC, 2014). Hence,
maintenance is multidisciplinary and involves a wide range of roles, such as managers,
process owners, maintenance technicians, maintenance planners and logistic managers
(Karim, 2008). All these actors involved in maintenance process need right information
for making right decisions at right time (Karim et al., 2009; Parida, 2006).
In the present work, extensive consultation with stakeholders has resulted in the
analysis of track forces data and wheel profile data. The railway maintenance decision
making starts from initial data collection to data presentation in the form of web
services. The collected data are integrated to compile data and information from
the two-way side measurement stations (Figure 3) and sent to the eMaintenance lab,
which provides cloud services to enable diagnostic and prognostic eMaintenance
decisions. More specifically, the eMaintenance cloud provides web services to share
online data so that the needs of various stakeholders can be met. In addition, data
analysis is a process of inspecting, cleaning, transforming and modelling data with the
goal of discovering useful information, suggesting conclusions, and supporting
decision making (Data analysis, 2014). Therefore, this analysed data can be useful in
making maintenance related decisions.
Measurement
station 1
(Force Data)
eMaintenance Data analysis tool for Maintenance
Cloud Decisions decisions
Measurement
Figure 3.
station 2
(Wheel Profile Data) Railway maintenance
decision making
Web Services
JQME paper is limited to wheel profile data and track force data for maintenance decision
20,3 making. This collected data are then acquired by railway eMaintenance cloud and then
filtered, integrated and analysed for cost effective maintenance decision making
and adapted for visualisation of various stakeholders. The railway eMaintenance
cloud provides web services through which exchange of information can be done
electronically. One of the expected applications of Web services is that they will make it
268 easier to share real-time data about identification and tracking of trains electronically
(Kour et al., 2014). The research methodology consists of data collection, data
integration, data analysis, data visualisation and finally, decision making as depicted
in Figure 3.
Downloaded by LULEA UNIVERSITY OF TECHNOLOGY At 06:54 24 May 2016 (PT)
30 qR
New
Worn
20
Length (mm)
Sh
Sd
10
0
TH
0 20 40 60 80 100 120
Height (mm)
Figure 4.
Original and worn
wheel profiles measured Notes: The wheel profile parameters are Sh, flange height; Sd, flange thickness; qR, flange
by the wheel profile slope/angle; and Th, tread hollow
measurement system
Source: Asplund (2014)
4.2 Data integration and data analysis eMaintenance
In the present research work, two data sources as depicted in Figure 3 are integrated solution through
so that useful information can be extracted from a unified view of data. Data are
integrated by using integration key to inter-link data sets from these data sources. online data
For analysing data, its quality should be checked as early as possible. There are
various data analysis methods, algorithms and approaches of modern data analytics.
This paper uses web-based algorithm to analyse data. Therefore, eMaintenance cloud 269
provides web services through which the information can be disseminated electronically.
Therefore, collected data are analysed to extract information and knowledge for making
maintenance decisions more effectively and efficiently.
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Figure 5.
Screen shot of web-based
eMaintenance solution
Downloaded by LULEA UNIVERSITY OF TECHNOLOGY At 06:54 24 May 2016 (PT)
20,3
270
JQME
Figure 6.
Charts showing axle
52 of a specific train
(b)
400
358.8
339.9
304.3
300 278.8
264.8
250.6 245.7
238 232 234.1
224.3 228.2
203.4 204.8
200 189.9 181.8
153.9 158.3
133.2 135.7
100
Flange Slope in mm
0
32 37 42 47 52
Axle Number
eMaintenance
solution through
5
online data
Total Wheels Passed Threshold
4
4
3 271
2
1 1
1
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0
2013–03
2013–05
2013–10
Month
Figure 7.
Flange Height Year–Month Vehicle RFID train side Axle sequence number Screen shot of wheel
35.2 2013–03 732325_847447213111 R 61 profile parameter flange
35.06 2013–03 732325_847447213111 R 64
35.04 2013–03 732325_847447213111 R 93
height indicating six
35.02 2013–03 732325_847447213111 R 117 wheels are between the
35.38
35.1
2013–05
2013–10
732325_847447213038
732325_847447216370
L
L
73
109
threshold limits 35 and 36
eMaintenance solution; it provides the historical data for a number of trains passing
by the wayside measurement station. We can select any specific train (Figure 5) to
visualise track force data and wheel profile data as shown in Figure 6(b). Thus, depending
on the specific period, data on trains can be visualised for end users in the form of either
grids or graphs. For any range of axles, for example, axles 33-52 on a specific train shown
in Figure 6(a), the track force data, e.g. vertical mean force in kiloNewton (kN) and the
wheel profile data, e.g. flange slope in millimetre (mm) for left and right wheel can be
presented to end users in a graph shown in Figure 6(b). In addition, different wheel profile
parameters within the threshold limit can be displayed and data is analysed; i.e. how
many wheels have crossed a certain threshold limit is presented in Figure 7.
Table I shows the maintenance limits set by the operator and safety limits
determined by the infrastructure manager.
A screen shot of the wheel profile parameter flange height shown in Figure 7
indicates six wheels are between the threshold limits 35 and 36. In other words, these
six wheels are beyond the maintenance threshold limit (Table I) of this parameter. The
vehicle RFID and axle sequence numbers for these same six wheels are shown in
Figure 7 in the form of a grid; this tells us where these wheels are located, i.e. which
axle of which vehicle. All this information can be sent to the relevant railway
maintenance stakeholders, allowing them to take the appropriate maintenance actions.
In addition, data are analysed to determine how many wheels have crossed the
maintenance limits set by the operator and safety limits determined by the infrastructure
manager. Figure 8(a-d) shows total number of wheels that that have crossed
the maintenance limits and safety limits for the year 2013 for the four wheel profile
parameters, namely, flange height, flange thickness, flange slope and thread hollow.
The X-axis shows different months, and the Y-axis shows the total number of wheels that
have crossed the maintenance limits and safety limits in a particular month. Clearly, these
data can be useful to railway maintenance decision making.
Further, eMaintenace solution offers graph for cumulative axle count (Figure 9)
and cumulative load (Figure 10). Figure 9 shows cumulative axle count for months
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20,3
272
JQME
year 2013
Figure 8.
crossing maintenance
flange height (a), flange
775 500
800
Flange slope < 7 (Maintenance Limit) Tread Hollow > 1.5 (Maintenance Limit)
(c) (d) Tread Hollow > 2 (Safety Limit)
Flange slope < 6.5 (Safety Limit)
350 1,200 1,225
324
286 292 1,100 1,033
300 275
1,000
250 900
213 221
800 704 701
673
200 700 641 616 633
145
600 504 519
434
150 125 500
400 301
82
Total number of wheels
100
240,156
100,000
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105,362
Figure 9.
Chart showing cumulative
0 axle count in months two
1 2 3 4 5 to four for the year 2013
Month
250
Cumulative Load GigaNewton
200
150
110.8 115.2
100.1 105.1
93.4
100 79.1 86.2
65.9 72.7
58.8
48.1 52.4
50 32.4 37.7 43.3 Figure 10.
19.9 26.2
8.6
14.4 Chart showing cumulative
2.7
0 load in weeks three to 22
2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 for the year 2013
Week number
Flange height 34 36
Flange thickness 22.5 22
Flange slope/angle 7 6.5 Table I.
Hollow wear 1.5 2 Safety and maintenance
limits for wheel
Source: Asplund (2014) parameters
two to five for the year 2013 and represents cumulative sum of number of total
axles of different trains passed in respective months. In addition, Figure 10 shows
cumulative load, i.e. vertical mean force in GigaNewton for weeks three to 22
for the year 2013. For both cumulative loads and cumulative axle count data can
be displayed as monthly, quarterly and yearly. With the help of this analysed
data the diagnostic decisions can be taken into place. Thus, this work is done as an
approach to help efficient maintenance policies to be adopted for maintenance
decision making.
JQME 6. Conclusions and future work
20,3 The paper shows how the eMaintenance solution through online data analysis can
assist railway maintenance stakeholders in their decision making and how relevant
information can be visualised. In this present research, the concept of web-based
eMaintenance solution led the maintenance operator and infrastructure manager to
make decisions for maintenance planning. In the proposed solution, to enhance the
274 performance of the maintenance process and to become more economically effective,
data are acquired from wayside measurement stations and sent to eMaintenance cloud
for storage and analysis; the relevant information, such as wheels reaching their
maintenance limits and safety limits, is then visualised in grids or graphs to assist
stakeholders in making the appropriate maintenance decisions. Further, cumulative
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axle count and cumulative load will help the railway stakeholders to predict the condition
of track. Thus, a web-based eMaintenance solution, which is a graphical user interface,
assists in railway wheel profile and force data analysis for improved maintenance
decision making. For future work if maintenance data is coupled to the data analysis tool,
then diagnosis of previous maintenance interventions can be added to the model for
better prognosis. Further, prognosis of wheel wear can help the planning of maintenance
which in turn will help prevent bottlenecks and assist in economic planning. There
may be a need to present aggregated results to different stakeholders, i.e. each is given
information relevant to their needs.
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Corresponding author
Ravdeep Kour can be contacted at: ravdeep.kour@ltu.se
1. Jaime Campos, Shaofeng Liu. 2016. Managing the information systems in the industrial domain. Cogent
Business & Management 3:1, 1180967. [CrossRef]
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